{"id":5095,"date":"2023-11-29T18:51:24","date_gmt":"2023-11-29T18:51:24","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=5095"},"modified":"2023-11-29T09:42:08","modified_gmt":"2023-11-29T09:42:08","slug":"tranh-nhung-gia-dinh-sai-lam-trong-ban-hang","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/tranh-nhung-gia-dinh-sai-lam-trong-ban-hang.html","title":{"rendered":"Tr\u00e1nh nh\u1eefng gi\u1ea3 \u0111\u1ecbnh sai l\u1ea7m trong b\u00e1n h\u00e0ng"},"content":{"rendered":"

Trong kinh doanh, nh\u1eefng gi\u1ea3 \u0111\u1ecbnh sai l\u1ea7m c\u1ee7a c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 mang l\u1ea1i nhi\u1ec1u r\u1ee7i ro. N\u1ebfu c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng cho r\u1eb1ng m\u00ecnh hi\u1ec3u h\u1ebft nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0ng th\u1ef1c t\u1ebf kh\u00f4ng ph\u1ea3i nh\u01b0 v\u1eady th\u00ec h\u1ecd c\u00f3 th\u1ec3 l\u00e3ng ph\u00ed th\u1eddi gian, c\u00f4ng s\u1ee9c c\u1ee7a c\u00e1 nh\u00e2n, c\u00e1c ngu\u1ed3n l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 \u0111\u00e1nh m\u1ea5t c\u00e1c c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng trong t\u01b0\u01a1ng lai.<\/p>\n

M\u1ed9t nghi\u00ean c\u1ee9u c\u1ee7a AskForensics \u2013 m\u1ed9t t\u1ed5 ch\u1ee9c nghi\u00ean c\u1ee9u h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u01b0 v\u1ea5n b\u00e1n h\u00e0ng, chuy\u00ean gi\u00fap c\u00e1c c\u00f4ng ty h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi x\u00e2y d\u1ef1ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c gi\u1eef l\u1ea1i kh\u00e1ch h\u00e0ng, \u0111\u00e3 ch\u1ec9 ra r\u1eb1ng c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u01b0\u1eddng m\u1eafc ph\u1ea3i m\u1ed9t s\u1ed1 gi\u1ea3 \u0111\u1ecbnh sai l\u1ea7m sau \u0111\u00e2y.<\/p>\n

Theo Rick Reynolds, \u0111\u1ed3ng s\u00e1ng l\u1eadp ki\u00eam T\u1ed5ng gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u1ee7a AskForensics, \u0111i\u1ec1u \u0111\u00e1ng m\u1eebng l\u00e0 \u0111\u1eb1ng sau m\u1ed7i gi\u1ea3 \u0111\u1ecbnh sai l\u1ea7m l\u00e0 m\u1ed9t th\u1ef1c t\u1ebf.<\/p>\n

N\u1ebfu hi\u1ec3u \u0111\u01b0\u1ee3c th\u1ef1c t\u1ebf \u0111\u00f3 v\u00e0 nhu c\u1ea7u, k\u1ef3 v\u1ecdng th\u1eadt s\u1ef1 c\u1ee7a kh\u00e1ch h\u00e0ng, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng s\u1ebd c\u00f3 c\u00e1c c\u01a1 h\u1ed9i \u0111\u1ec3 c\u1ea3i thi\u1ec7n quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 k\u1ebft qu\u1ea3 kinh doanh.<\/p>\n

1. Khi doanh nghi\u1ec7p b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng th\u00ec c\u00f3 ngh\u0129a l\u00e0 kh\u00e1ch h\u00e0ng th\u00edch doanh nghi\u1ec7p.<\/strong><\/p>\n

C\u00f3 th\u1ec3 \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u00e3 b\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng v\u00ec kh\u00e1ch h\u00e0ng th\u00edch doanh nghi\u1ec7p, nh\u01b0ng c\u0169ng c\u00f3 th\u1ec3 c\u00f2n m\u1ed9t l\u00fd do kh\u00e1c. C\u00f3 th\u1ec3 ng\u01b0\u1eddi ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng r\u1ea5t th\u00edch doanh nghi\u1ec7p nh\u01b0ng gi\u00e1m \u0111\u1ed1c c\u1ee7a ng\u01b0\u1eddi \u1ea5y l\u1ea1i kh\u00f4ng th\u00edch.<\/p>\n

Chuy\u1ec7n g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu v\u1ecb gi\u00e1m \u0111\u1ed1c \u0111\u00f3 giao cho ng\u01b0\u1eddi kh\u00e1c quy\u1ec1n quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng?<\/p>\n

\n
\n
\n
\n
\n
\n
\n
\n
\n
<\/div>\n
<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

D\u00f9 sao th\u00ec trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y doanh nghi\u1ec7p c\u0169ng \u0111\u00e3 b\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng v\u00e0 c\u00f3 c\u01a1 h\u1ed9i \u0111\u1ec3 ch\u1ee9ng minh cho v\u1ecb gi\u00e1m \u0111\u1ed1c \u1edf c\u00f4ng ty n\u1ecd r\u1eb1ng vi\u1ec7c mua h\u00e0ng c\u1ee7a doanh nghi\u1ec7p l\u00e0 \u0111\u00fang \u0111\u1eafn.<\/p>\n

Khi t\u1ea1o ra \u0111\u01b0\u1ee3c nh\u1eefng gi\u00e1 tr\u1ecb th\u1eadt s\u1ef1 cho kh\u00e1ch h\u00e0ng th\u00ec nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng s\u1ebd gi\u00fap x\u00f3a tan nh\u1eefng ho\u00e0i nghi hay nh\u1eadn th\u1ee9c ti\u00eau c\u1ef1c v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 v\u1ec1 doanh nghi\u1ec7p, \u0111\u1ed3ng th\u1eddi t\u1ea1o \u0111\u01b0\u1ee3c v\u1ecb tr\u00ed v\u1eefng ch\u1eafc trong t\u00e2m tr\u00ed c\u1ee7a kh\u00e1ch h\u00e0ng sau l\u1ea7n mua b\u00e1n \u0111\u1ea7u ti\u00ean.<\/p>\n

2. Kh\u00e1ch h\u00e0ng r\u1ea5t t\u00f4n tr\u1ecdng v\u00e0 \u0111\u00e1nh gi\u00e1 cao nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, do \u0111\u00f3 kh\u00e1ch h\u00e0ng \u1ea5y s\u1ebd c\u00f2n mua h\u00e0ng nhi\u1ec1u n\u1eefa.<\/strong><\/p>\n

Nh\u1eefng nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng gi\u1ecfi th\u01b0\u1eddng c\u00f3 kh\u1ea3 n\u0103ng duy tr\u00ec quan h\u1ec7 t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng.<\/p>\n

Tuy nhi\u00ean, n\u1ebfu quan h\u1ec7 \u1ea5y mang t\u00ednh c\u00e1 nh\u00e2n qu\u00e1 nhi\u1ec1u th\u00ec chuy\u1ec7n l\u00e0m \u0103n gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 doanh nghi\u1ec7p r\u1ea5t d\u1ec5 b\u1ecb \u1ea3nh h\u01b0\u1edfng.<\/p>\n

\u0110i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra khi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u00f3 v\u00e0i \u201ckh\u00e1ch ru\u1ed9t\u201d xin ngh\u1ec9 vi\u1ec7c? Khi \u0111\u00f3 li\u1ec7u nh\u00e2n vi\u00ean c\u00f3 \u0111\u1ee7 s\u1ee9c gi\u1eef l\u1ea1i kh\u00e1ch h\u00e0ng kh\u00f4ng?<\/p>\n

C\u00e2u tr\u1ea3 l\u1eddi n\u00f3i chung l\u00e0 \u201cKh\u00f4ng\u201d.<\/p>\n

\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
<\/div>\n
\n
\n
<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

Do \u0111\u00f3, doanh nghi\u1ec7p c\u1ea7n l\u01b0u \u00fd \u0111\u1ebfn vi\u1ec7c ph\u00e1t tri\u1ec3n quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch to\u00e0n di\u1ec7n, c\u00f3 s\u1ef1 t\u01b0\u01a1ng t\u00e1c t\u1eeb nhi\u1ec1u \u0111\u1ea7u m\u1ed1i v\u00e0 v\u1edbi nhi\u1ec1u \u0111i\u1ec1u ki\u1ec7n r\u00e0ng bu\u1ed9c, kh\u00f4ng n\u00ean ch\u1ec9 l\u1ec7 thu\u1ed9c v\u00e0o m\u1ed9t c\u00e1 nh\u00e2n.<\/p>\n

Ngo\u00e0i nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, c\u00e1c c\u00e1n b\u1ed9 c\u1ea5p tr\u00ean c\u0169ng n\u00ean th\u01b0\u1eddng xuy\u00ean g\u1eb7p g\u1ee1 kh\u00e1ch h\u00e0ng, nh\u1ea5t l\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng quan tr\u1ecdng, \u0111\u1ec3 c\u1ee7ng c\u1ed1 m\u1ed1i quan h\u1ec7.<\/p>\n

B\u00ean c\u1ea1nh \u0111\u00f3, n\u00ean hu\u1ea5n luy\u1ec7n cho c\u00e1c nh\u00e2n vi\u00ean kh\u00e1c ch\u0103m s\u00f3c t\u1ed1t t\u1ea5t c\u1ea3 c\u00e1c kh\u00e1ch h\u00e0ng, k\u1ec3 c\u1ea3 nh\u1eefng kh\u00e1ch h\u00e0ng m\u00e0 h\u1ecd kh\u00f4ng tr\u1ef1c ti\u1ebfp giao d\u1ecbch.<\/p>\n

3. \u0110\u00e3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1 cho kh\u00e1ch h\u00e0ng c\u00f3 ngh\u0129a l\u00e0 doanh nghi\u1ec7p \u0111ang \u0111i \u0111\u00fang h\u01b0\u1edbng.<\/strong><\/p>\n

N\u00ean nh\u1edb r\u1eb1ng c\u00f2n nhi\u1ec1u v\u1ea5n \u0111\u1ec1 kh\u00e1c m\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ch\u01b0a n\u00eau ra v\u00e0 \u0111\u00f3 ch\u00ednh l\u00e0 nguy\u00ean nh\u00e2n d\u1eabn \u0111\u1ebfn s\u1ef1 \u0111\u1ed5 v\u1ee1 trong quan h\u1ec7 gi\u1eefa doanh nghi\u1ec7p v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

Ngay c\u1ea3 nh\u1eefng v\u1ea5n \u0111\u1ec1 \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft v\u1eabn c\u00f3 th\u1ec3 \u0111\u1ec3 l\u1ea1i h\u1eadu qu\u1ea3 (v\u00ed d\u1ee5 kh\u1eafc ph\u1ee5c m\u1ed9t tr\u1ee5c tr\u1eb7c trong m\u00f3n h\u00e0ng \u0111\u00e3 b\u00e1n nh\u01b0ng th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh c\u00f2n d\u00e0i, c\u00f3 th\u1ec3 s\u1ebd c\u00f2n ph\u1ea3i s\u1eeda ch\u1eefa \u0111\u00f4i l\u1ea7n n\u1eefa).<\/p>\n

Doanh nghi\u1ec7p ph\u1ea3i th\u00f4ng b\u00e1o cho nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c nh\u00e0 ph\u00e2n ph\u1ed1i r\u1eb1ng doanh nghi\u1ec7p g\u1eb7p tr\u1ee5c tr\u1eb7c v\u00e0 \u0111\u00e3 kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c, nh\u01b0ng c\u1ea7n c\u00f3 bi\u1ec7n ph\u00e1p \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 t\u00ecnh tr\u1ea1ng \u0111\u00f3 kh\u00f4ng t\u00e1i di\u1ec5n.<\/p>\n

N\u1ebfu kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c cam k\u1ebft t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c nh\u00e0 ph\u00e2n ph\u1ed1i th\u00ec doanh nghi\u1ec7p s\u1ebd c\u00f3 nguy c\u01a1 m\u1ea5t uy t\u00edn, khi \u0111\u00f3 t\u1ed1t nh\u1ea5t l\u00e0 t\u00ecm nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c nh\u00e0 ph\u00e2n ph\u1ed1i m\u1edbi.<\/p>\n

4. Kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft th\u01b0\u1eddng cho bi\u1ebft ngay c\u1ea3 \u0111i\u1ec1u hay l\u1eabn \u0111i\u1ec1u d\u1edf m\u00e0 h\u1ecd g\u1eb7p ph\u1ea3i sau khi mua h\u00e0ng.<\/strong><\/p>\n

Tr\u00ean th\u1ef1c t\u1ebf, kh\u00e1ch h\u00e0ng c\u00f3 quan h\u1ec7 c\u00e0ng th\u00e2n thi\u1ebft v\u1edbi doanh nghi\u1ec7p th\u00ec c\u00e0ng \u00edt \u0111\u01b0a ra nh\u1eefng \u00fd ki\u1ebfn ph\u1ea3n h\u1ed3i quan tr\u1ecdng, trong khi doanh nghi\u1ec7p l\u1ea1i r\u1ea5t c\u1ea7n ch\u00fang \u0111\u1ec3 gi\u1eef uy t\u00edn c\u1ee7a m\u00ecnh.<\/p>\n

N\u1ebfu kh\u00f4ng nghe kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft ph\u00e0n n\u00e0n g\u00ec v\u1ec1 doanh nghi\u1ec7p trong m\u1ed9t th\u1eddi gian d\u00e0i th\u00ec r\u1ea5t c\u00f3 th\u1ec3 h\u1ecd \u0111ang \u0111em chuy\u1ec7n b\u1ef1c d\u1ecdc v\u1edbi doanh nghi\u1ec7p k\u1ec3 v\u1edbi \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh kh\u00e1c v\u00e0 \u0111ang chuy\u1ec3n sang mua h\u00e0ng c\u1ee7a n\u01a1i kh\u00e1c.<\/p>\n

V\u00ec v\u1eady, c\u1ea7n ch\u1ee7 \u0111\u1ed9ng h\u1ecfi th\u0103m, kh\u1ea3o s\u00e1t \u00fd ki\u1ebfn c\u1ee7a nh\u1eefng kh\u00e1ch h\u00e0ng, th\u01b0\u1eddng xuy\u00ean c\u1eadp nh\u1eadt c\u00e1c nhu c\u1ea7u v\u00e0 mong \u0111\u1ee3i c\u1ee7a h\u1ecd, nh\u1ea5t l\u00e0 nh\u1eefng b\u1ee9c x\u00fac m\u00e0 h\u1ecd ch\u01b0a n\u00f3i ra. H\u00e3y xem c\u00e1c ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i \u0111\u1ec3 doanh nghi\u1ec7p c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, ng\u0103n ng\u1eeba t\u00ecnh tr\u1ea1ng kh\u00e1ch h\u00e0ng chuy\u1ec3n sang mua h\u00e0ng c\u1ee7a \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/p>\n

5. Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ngh\u0129 r\u1eb1ng \u0111\u1ed3ng nghi\u1ec7p s\u1ebd b\u00e1o c\u00e1o cho c\u1ea5p tr\u00ean v\u1ec1 kh\u00f3 kh\u0103n \u0111\u00e3 g\u1eb7p ph\u1ea3i.<\/strong><\/p>\n

Th\u1ebf nh\u01b0ng, c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u1ec1u c\u00f3 khuynh h\u01b0\u1edbng kh\u00f4ng b\u00e1o c\u00e1o v\u00ec s\u1ee3 \u0111i\u1ec1u \u1ea5y s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3, th\u00e0nh t\u00edch l\u00e0m vi\u1ec7c c\u1ee7a m\u00ecnh. K\u1ebft qu\u1ea3 l\u00e0 c\u1ea5p tr\u00ean kh\u00f4ng h\u1ec1 hay bi\u1ebft chuy\u1ec7n g\u00ec \u0111\u00e3 x\u1ea3y ra cho \u0111\u1ebfn khi b\u1ecb m\u1ea5t kh\u00e1ch h\u00e0ng hay doanh s\u1ed1 b\u1ecb s\u1ee5t gi\u1ea3m.<\/p>\n

\u0110\u1ec3 kh\u1eafc ph\u1ee5c t\u00ecnh tr\u1ea1ng \u0111\u00f3, doanh nghi\u1ec7p n\u00ean l\u1eadp \u0111\u1ed9i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u1ed9c l\u1eadp \u0111\u1ec3 th\u01b0\u1eddng xuy\u00ean h\u1ecfi th\u0103m, kh\u1ea3o s\u00e1t \u00fd ki\u1ebfn c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 b\u00e1o c\u00e1o cho c\u1ea5p tr\u00ean \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c nh\u1eefng ph\u1ea3n h\u1ed3i m\u00e0 h\u1ecd nh\u1eadn \u0111\u01b0\u1ee3c.<\/p>\n

6. Khi \u0111\u00e3 c\u00f3 quan h\u1ec7 v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng th\u00ec vi\u1ec7c gi\u00e0nh \u0111\u01b0\u1ee3c m\u1ed9t \u0111\u01a1n h\u00e0ng m\u1edbi t\u1eeb kh\u00e1ch h\u00e0ng \u1ea5y l\u00e0 \u0111i\u1ec1u \u0111\u01b0\u01a1ng nhi\u00ean.<\/strong><\/p>\n

N\u1ebfu \u0111\u01b0\u1ee3c nhi\u1ec1u nh\u00e0 cung c\u1ea5p s\u0103n \u0111\u00f3n, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1eb7t ra nh\u1eefng \u0111\u00f2i h\u1ecfi cao h\u01a1n tr\u01b0\u1edbc v\u00e0 n\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng, h\u1ecd c\u00f3 th\u1ec3 thay \u0111\u1ed5i n\u01a1i mua h\u00e0ng. Gi\u1ea3i ph\u00e1p cho v\u1ea5n \u0111\u1ec1 n\u00e0y l\u00e0 c\u1ea7n hu\u1ea5n luy\u1ec7n cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng xem \u0111\u01a1n h\u00e0ng l\u1eb7p l\u1ea1i c\u1ee7a m\u1ed9t kh\u00e1ch h\u00e0ng c\u0169 c\u0169ng nh\u01b0 \u0111\u01a1n h\u00e0ng \u0111\u1ea7u ti\u00ean c\u1ee7a kh\u00e1ch h\u00e0ng m\u1edbi.<\/p>\n

Khi quan ni\u1ec7m nh\u01b0 th\u1ebf, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng s\u1ebd lu\u00f4n ph\u1ea3i d\u00e0nh s\u1ef1 ch\u0103m s\u00f3c, quan t\u00e2m \u0111\u1eb7c bi\u1ec7t nh\u1ea5t \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u0169 h\u00e0i l\u00f2ng, cho d\u00f9 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh c\u00f3 \u0111\u01b0a ra nh\u1eefng l\u1eddi m\u1eddi ch\u00e0o kh\u00f4ng k\u00e9m ph\u1ea7n h\u1ea5p d\u1eabn.<\/p>\n

N\u00ean nh\u1edb r\u1eb1ng chi ph\u00ed \u0111\u1ec3 duy tr\u00ec quan h\u1ec7 v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng c\u0169 bao gi\u1edd c\u0169ng th\u1ea5p h\u01a1n nhi\u1ec1u so v\u1edbi chi ph\u00ed \u0111\u1ec3 t\u00ecm kh\u00e1ch h\u00e0ng m\u1edbi.<\/p>\n","protected":false},"excerpt":{"rendered":"

Trong kinh doanh, nh\u1eefng gi\u1ea3 \u0111\u1ecbnh sai l\u1ea7m c\u1ee7a c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 mang l\u1ea1i nhi\u1ec1u r\u1ee7i ro. N\u1ebfu c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng cho r\u1eb1ng m\u00ecnh hi\u1ec3u h\u1ebft nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0ng th\u1ef1c t\u1ebf kh\u00f4ng ph\u1ea3i nh\u01b0 v\u1eady th\u00ec h\u1ecd c\u00f3 th\u1ec3 l\u00e3ng ph\u00ed th\u1eddi gian, c\u00f4ng s\u1ee9c c\u1ee7a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[196,157],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/5095"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=5095"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/5095\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=5095"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=5095"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=5095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}