{"id":51373,"date":"2023-12-19T23:50:38","date_gmt":"2023-12-19T16:50:38","guid":{"rendered":"https:\/\/masterskills.org\/blog\/7-bi-kip-ban-hang-moi-sales-can-phai-nho.html"},"modified":"2023-12-19T23:50:38","modified_gmt":"2023-12-19T16:50:38","slug":"7-bi-kip-ban-hang-moi-sales-can-phai-nho","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/7-bi-kip-ban-hang-moi-sales-can-phai-nho.html","title":{"rendered":"7 b\u00ed k\u00edp b\u00e1n h\u00e0ng m\u1ecdi sales c\u1ea7n ph\u1ea3i nh\u1edb"},"content":{"rendered":"<div id=\"test\">B\u00ed k\u00edp b\u00e1n h\u00e0ng l\u00e0 th\u1ee9 khi\u1ebfn b\u1ea1n tr\u1edf n\u00ean kh\u00e1c bi\u1ec7t v\u1edbi nh\u1eefng ng\u01b0\u1eddi \u0111\u1ed3ng nghi\u1ec7p. Kh\u00e1ch h\u00e0ng t\u00ecm \u0111\u1ebfn, t\u1ea1o giao d\u1ecbch, quay tr\u1edf l\u1ea1i nhi\u1ec1u h\u01a1n. T\u1ea5t nhi\u00ean, thu nh\u1eadp c\u1ee7a ch\u00ednh b\u1ea1n c\u0169ng s\u1ebd tr\u1edf n\u00ean \u201cr\u1ee7ng r\u1ec9nh\u201d h\u01a1n r\u1ea5t nhi\u1ec1u.<\/p>\n<h2 id=\"1-bi-kip-ban-hang-1-lang-nghe-khach-hang\">B\u00ed k\u00edp b\u00e1n h\u00e0ng #1: L\u1eafng nghe kh\u00e1ch h\u00e0ng<\/h2>\n<p>Tr\u01b0\u1edbc khi thuy\u1ebft ph\u1ee5c ai \u0111\u00f3 mua h\u00e0ng, b\u1ea1n c\u1ea7n ph\u1ea3i th\u1ea5u hi\u1ec3u nhu c\u1ea7u c\u1ee7a h\u1ecd tr\u01b0\u1edbc ti\u00ean. B\u00ed k\u00edp b\u00e1n h\u00e0ng n\u00e0y tho\u1ea1t nghe t\u01b0\u1edfng r\u1ea5t d\u1ec5 d\u00e0ng v\u00ec b\u1ea1n ch\u01b0a c\u1ea7n ph\u1ea3i bu\u00f4ng l\u1eddi thuy\u1ebft ph\u1ee5c b\u1ea5t k\u1ef3 ai. Tuy nhi\u00ean, l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 l\u1eafng nghe kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 nh\u1ea5t c\u00f3 th\u1ec3? H\u00e3y ghi nh\u1edb nh\u1eefng g\u1ea1ch \u0111\u1ea7u d\u00f2ng d\u01b0\u1edbi \u0111\u00e2y:<\/p>\n<ul>\n<li>T\u1eadp trung ho\u00e0n to\u00e0n v\u00e0o ng\u01b0\u1eddi n\u00f3i. \u0110\u00e2y ch\u00ednh l\u00e0 c\u00e1ch b\u1ea1n khi\u1ebfn kh\u00e1ch h\u00e0ng c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng c\u1ee7a h\u1ecd<\/li>\n<li>\u0110\u01b0a ra c\u00e1c c\u00e2u h\u1ecfi v\u00e0 ch\u00fa t\u00e2m l\u1eafng nghe<\/li>\n<\/ul>\n<div id=\"attachment_10720\" style=\"width: 660px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10720\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/Listen-to-your-cus.jpg\" alt=\"L\u1eafng nghe kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t trong nh\u1eefng b\u00ed k\u00edp b\u00e1n h\u00e0ng\" width=\"650\" height=\"262\" title=\"Listen-to-your-cus\"><\/p>\n<p class=\"wp-caption-text\">T\u00f4i s\u1ebd c\u1ed1 g\u1eafng lu\u00f4n l\u1eafng nghe kh\u00e1ch h\u00e0ng, c\u00f2n b\u1ea1n?<\/p>\n<\/div>\n<p>B\u1eb1ng c\u00e1ch tr\u1edf th\u00e0nh ng\u01b0\u1eddi bi\u1ebft l\u1eafng nghe, b\u1ea1n s\u1ebd t\u1ea1o d\u1ef1ng \u0111\u01b0\u1ee3c ni\u1ec1m tin n\u01a1i c\u00e1c \u201cth\u01b0\u1ee3ng \u0111\u1ebf\u201d.<\/p>\n<h2 id=\"2-bi-kip-ban-hang-2-thau-hieu-quan-diem-khach-hang\">B\u00ed k\u00edp b\u00e1n h\u00e0ng #2: Th\u1ea5u hi\u1ec3u quan \u0111i\u1ec3m kh\u00e1ch h\u00e0ng<\/h2>\n<p>B\u00ed k\u00edp b\u00e1n h\u00e0ng n\u00e0y h\u01b0\u1edbng \u0111\u1ebfn vi\u1ec7c m\u1ed7i ng\u01b0\u1eddi b\u00e1n c\u1ea7n \u0111\u1eb7t m\u00ecnh v\u00e0o \u0111\u1ecba v\u1ecb kh\u00e1ch h\u00e0ng. Ch\u1ec9 khi b\u1ea1n \u0111\u1eb7t b\u1ea3n th\u00e2n trong ho\u00e0n c\u1ea3nh c\u1ee7a kh\u00e1ch h\u00e0ng, b\u1ea1n m\u1edbi c\u00f3 th\u1ec3 hi\u1ec3u c\u1eb7n k\u1ebd nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a h\u1ecd. T\u1eeb vi\u1ec7c hi\u1ec3u nhau, kh\u00e1ch h\u00e0ng s\u1ebd d\u1ea7n tr\u1edf n\u00ean qu\u00fd m\u1ebfn v\u00e0 tin t\u01b0\u1edfng b\u1ea1n, v\u00e0 ng\u00e0y c\u00e0ng chia s\u1ebb nhi\u1ec1u h\u01a1n v\u1ec1 s\u1edf th\u00edch mua s\u1eafm.<\/p>\n<p>N\u1ebfu b\u1ea1n mu\u1ed1n b\u00e1n h\u00e0ng cho kh\u00e1ch h\u00e0ng th\u00f4ng th\u01b0\u1eddng, b\u1ea1n c\u00f3 th\u1ec3 ch\u1ec9 b\u00e1n \u0111\u01b0\u1ee3c 1, 2 l\u1ea7n m\u00e0 th\u00f4i. Nh\u01b0ng khi b\u1ea1n hi\u1ec3u kh\u00e1ch h\u00e0ng nh\u01b0 hi\u1ec3u b\u1ea1n b\u00e8 hay ng\u01b0\u1eddi th\u00e2n trong gia \u0111\u00ecnh, kh\u1ea3 n\u0103ng \u201ck\u00e9o\u201d h\u1ecd quay tr\u1edf l\u1ea1i l\u00e0 c\u1ef1c k\u1ef3 l\u1edbn.<\/p>\n<h2 id=\"3-bi-kip-ban-hang-3-cho-khach-hang-thay-loi-ich\">B\u00ed k\u00edp b\u00e1n h\u00e0ng #3: Cho kh\u00e1ch h\u00e0ng th\u1ea5y l\u1ee3i \u00edch<\/h2>\n<p>Kh\u00e1ch h\u00e0ng lu\u00f4n mu\u1ed1n bi\u1ebft l\u1ee3i \u00edch khi s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m, r\u1eb1ng v\u00ec sao h\u1ecd n\u00ean b\u1ecf ti\u1ec1n \u0111\u1ec3 mua h\u00e0ng h\u00f3a hay d\u1ecbch v\u1ee5 t\u1eeb b\u1ea1n. T\u1eeb vi\u1ec7c th\u1ea5u hi\u1ec3u \u0111i\u1ec3m \u0111au c\u1ee7a kh\u00e1ch h\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3 kh\u00e9o l\u00e9o gi\u1edbi thi\u1ec7u cho h\u1ecd gi\u1ea3i ph\u00e1p m\u00e0 s\u1ea3n ph\u1ea9m mang l\u1ea1i. L\u1ee3i \u00edch s\u1ea3n ph\u1ea9m bao g\u1ed3m hai lo\u1ea1i: l\u1ee3i \u00edch c\u1ea3m t\u00ednh v\u00e0 l\u1ee3i \u00edch l\u00fd t\u00ednh. N\u1ebfu nh\u01b0 l\u1ee3i \u00edch l\u00fd t\u00ednh c\u00f3 th\u1ec3 nh\u1eadn th\u1ea5y r\u00f5 b\u1eb1ng m\u1eaft th\u1ea5y, tai nghe th\u00ec l\u1ee3i \u00edch c\u1ea3m t\u00ednh thi\u00ean v\u1ec1 c\u1ea3m x\u00fac c\u1ee7a kh\u00e1ch h\u00e0ng, gi\u00fap h\u1ecd s\u1ed1ng t\u00edch c\u1ef1c h\u01a1n.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4094\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/features_benefits.jpg\" alt=\"features_benefits\" width=\"650\" height=\"372\" title=\"features_benefits\"><\/p>\n<h2 id=\"4-bi-kip-ban-hang-4-khong-noi-gi-khac-ngoai-su-that\">B\u00ed k\u00edp b\u00e1n h\u00e0ng #4: Kh\u00f4ng n\u00f3i g\u00ec kh\u00e1c ngo\u00e0i s\u1ef1 th\u1eadt<\/h2>\n<p>S\u1ef1 th\u1eadt l\u00e0 m\u1ed9t \u0111i\u1ec1u ki\u1ec7n ti\u00ean quy\u1ebft trong m\u1ed9t m\u1ed1i quan h\u1ec7 th\u00e0nh c\u00f4ng. Ng\u00e0y nay, ng\u01b0\u1eddi mua ng\u00e0y c\u00e0ng tr\u1edf n\u00ean kh\u00f4n ngoan h\u01a1n, nghi\u00ean c\u1ee9u nhi\u1ec1u th\u00f4ng tin s\u1ea3n ph\u1ea9m h\u01a1n tr\u01b0\u1edbc khi quy\u1ebft \u0111\u1ecbnh r\u00fat v\u00ed tr\u1ea3 ti\u1ec1n. Do \u0111\u00f3, h\u1ecd c\u00f3 xu h\u01b0\u1edbng mua t\u1eeb nh\u1eefng doanh nghi\u1ec7p t\u1ea1o \u0111\u01b0\u1ee3c s\u1ef1 tin t\u01b0\u1edfng. Nh\u1eefng qu\u1ea3ng c\u00e1o s\u1ea3n ph\u1ea9m b\u1eb1ng c\u00e1ch th\u1ed5i ph\u1ed3ng qu\u00e1 m\u1ee9c, v\u00ed d\u1ee5 \u201chi\u1ec7u qu\u1ea3 nhanh ch\u00f3ng sau 3 ng\u00e0y\u201d, hay \u201cs\u1ea1ch \u0111\u1ebfn 99,99%\u201d \u0111ang xu\u1ea5t hi\u1ec7n v\u1edbi m\u1eadt \u0111\u1ed9 gi\u1ea3m d\u1ea7n h\u01a1n nhi\u1ec1u so v\u1edbi tr\u01b0\u1edbc.<\/p>\n<h2 id=\"5-bi-kip-ban-hang-5-hieu-ro-san-pham-cua-minh\">B\u00ed k\u00edp b\u00e1n h\u00e0ng #5: Hi\u1ec3u r\u00f5 s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh<\/h2>\n<p>M\u1ed7i ng\u01b0\u1eddi b\u00e1n ph\u1ea3i hi\u1ec3u s\u1ea3n ph\u1ea9m m\u00ecnh b\u00e1n h\u01a1n ai h\u1ebft. V\u1ed1n ki\u1ebfn th\u1ee9c v\u1ec1 s\u1ea3n ph\u1ea9m l\u00e0 y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i t\u1ea1o n\u00ean s\u1ef1 li\u00ean k\u1ebft gi\u1eefa b\u1ea1n v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. Hi\u1ec3u bi\u1ebft t\u1ed1t v\u1ec1 s\u1ea3n ph\u1ea9m ch\u00ednh l\u00e0 ph\u1ea3i ch\u1ec9 ra \u0111\u01b0\u1ee3c nh\u1eefng t\u00ednh n\u0103ng n\u1ed5i tr\u1ed9i v\u00e0 b\u00e1n nh\u1eefng l\u1ee3i \u00edch do n\u00f3 t\u1ea1o ra.<\/p>\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng \u0111\u01b0a ra c\u00e2u h\u1ecfi v\u1ec1 s\u1ea3n ph\u1ea9m m\u00e0 b\u1ea1n ch\u01b0a n\u1eafm th\u1ef1c s\u1ef1 r\u00f5, kh\u00f4ng n\u00ean tr\u1ea3 l\u1eddi cho c\u00f3 ho\u1eb7c h\u1ee9a h\u1eb9n t\u00ecm hi\u1ec3u m\u00e0 l\u1ea1i kh\u00f4ng \u0111\u01b0a l\u1ea1i cho h\u1ecd c\u00e2u tr\u1ea3 l\u1eddi th\u00edch \u0111\u00e1ng. H\u00e3y xin l\u1ed7i kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc, v\u00ec v\u1ea5n \u0111\u1ec1 n\u00e0y b\u1ea1n ch\u01b0a hi\u1ec3u s\u00e2u, \u0111\u1ecdc t\u00e0i li\u1ec7u ho\u1eb7c h\u1ecfi nh\u1eefng ng\u01b0\u1eddi c\u00f3 li\u00ean quan v\u00e0 ph\u00fac \u0111\u00e1p cho ng\u01b0\u1eddi mua s\u1edbm nh\u1ea5t c\u00f3 th\u1ec3.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-15072\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/Xay-dung-thuong-hieu-bang-chat-luong-san-pham-1-getFly-crm-1021x580-1.jpg\" alt=\"X\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u th\u00e0nh c\u00f4ng c\u00f9ng Masterskills\" width=\"650\" height=\"369\" title=\"Xay-dung-thuong-hieu-bang-chat-luong-san-pham-1-getFly-crm-1021x580-1\"><\/p>\n<h2 id=\"6-bi-kip-ban-hang-6-giu-dung-loi-hua-tranh-giao-hang-qua-han\">B\u00ed k\u00edp b\u00e1n h\u00e0ng #6: Gi\u1eef \u0111\u00fang l\u1eddi h\u1ee9a, tr\u00e1nh giao h\u00e0ng qu\u00e1 h\u1ea1n<\/h2>\n<p>Kh\u00e1ch h\u00e0ng mong \u0111\u1ee3i doanh nghi\u1ec7p gi\u1eef l\u1eddi h\u1ee9a m\u00e0 doanh nghi\u1ec7p \u0111\u00e3 \u0111\u01b0a ra. B\u1ea1n c\u1ea7n \u201cl\u00e0m \u0111\u1ee7\u201d tr\u01b0\u1edbc khi ngh\u0129 \u0111\u1ebfn \u201cl\u00e0m h\u01a1n\u201d. M\u1ed7i khi \u0111\u01b0a ra l\u1eddi h\u1ee9a h\u1eb9n b\u1ea5t k\u1ef3, b\u1ea1n n\u00ean gi\u1eef \u0111\u00fang cam k\u1ebft nh\u01b0 \u0111\u00e3 \u0111\u1ec1 ra \u0111\u1ec3 tr\u00e1nh l\u00e0m m\u1ea5t l\u00f2ng tin \u1edf kh\u00e1ch h\u00e0ng. \u201cM\u1ed9t l\u1ea7n b\u1ea5t t\u00edn, v\u1ea1n l\u1ea7n b\u1ea5t tin\u201d l\u00e0 \u0111i\u1ec1u b\u1ea5t c\u1ee9 sales n\u00e0o c\u0169ng c\u1ea7n thu\u1ed9c n\u1eb1m l\u00f2ng.<\/p>\n<p>T\u01b0\u01a1ng t\u1ef1 nh\u01b0 v\u1eady, vi\u1ec7c giao h\u00e0ng c\u0169ng kh\u00f4ng \u0111\u01b0\u1ee3c tr\u1ec5 h\u01a1n d\u1ef1 ki\u1ebfn. L\u1ecbch giao h\u00e0ng c\u0169ng l\u00e0 m\u1ed9t trong nh\u1eefng \u201cl\u1eddi h\u1ee9a\u201d t\u1eeb ph\u00eda th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<h2 id=\"7-bi-kip-ban-hang-7-de-nghi-ban-hang-mot-cach-khon-kheo\">B\u00ed k\u00edp b\u00e1n h\u00e0ng #7: \u0110\u1ec1 ngh\u1ecb b\u00e1n h\u00e0ng m\u1ed9t c\u00e1ch kh\u00f4n kh\u00e9o<\/h2>\n<p>Nh\u1eefng ng\u01b0\u1eddi b\u00e1n h\u00e0ng th\u00f4ng minh lu\u00f4n \u0111\u1ec1 ngh\u1ecb b\u00e1n h\u00e0ng theo c\u00e1ch khi\u1ebfn kh\u00e1ch h\u00e0ng kh\u00f4ng n\u1ee1 t\u1eeb ch\u1ed1i. \u0110\u1ec1 ngh\u1ecb giao d\u1ecbch kh\u00f4ng n\u00ean k\u00e8m s\u1ee9c \u00e9p, nh\u1ea5t nh\u1ea5t b\u1eaft kh\u00e1ch h\u00e0ng ph\u1ea3i mua. B\u1ea1n c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u l\u1eddi ch\u00e0o h\u00e0ng c\u1ee7a m\u00ecnh b\u1eb1ng m\u1ed9t c\u00e2u chuy\u1ec7n, m\u1ed9t m\u1ea9u tin t\u1ee9c, t\u1eeb \u0111\u00f3 d\u1eabn d\u1eaft t\u1edbi s\u1ea3n ph\u1ea9m c\u1ea7n b\u00e1n v\u00e0 kh\u00e1ch h\u00e0ng c\u1ea7n mua.<\/p>\n<p><em>B\u00e0i li\u00ean quan:<\/em><\/p>\n<ul>\n<li><em>Gia t\u0103ng hi\u1ec7u qu\u1ea3 b\u00e1n h\u00e0ng tr\u00ean website c\u00f9ng Masterskills<\/em><\/li>\n<li><em>T\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 v\u1edbi Masterskills<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>B\u00ed k\u00edp b\u00e1n h\u00e0ng l\u00e0 th\u1ee9 khi\u1ebfn b\u1ea1n tr\u1edf n\u00ean kh\u00e1c bi\u1ec7t v\u1edbi nh\u1eefng ng\u01b0\u1eddi \u0111\u1ed3ng nghi\u1ec7p. Kh\u00e1ch h\u00e0ng t\u00ecm \u0111\u1ebfn, t\u1ea1o giao d\u1ecbch, quay tr\u1edf l\u1ea1i nhi\u1ec1u h\u01a1n. T\u1ea5t nhi\u00ean, thu nh\u1eadp c\u1ee7a ch\u00ednh b\u1ea1n c\u0169ng s\u1ebd tr\u1edf n\u00ean \u201cr\u1ee7ng r\u1ec9nh\u201d h\u01a1n r\u1ea5t nhi\u1ec1u. B\u00ed k\u00edp b\u00e1n h\u00e0ng #1: L\u1eafng nghe kh\u00e1ch h\u00e0ng Tr\u01b0\u1edbc [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[456],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/51373"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=51373"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/51373\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=51373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=51373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=51373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}