{"id":5151,"date":"2023-11-29T21:43:38","date_gmt":"2023-11-29T21:43:38","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=5151"},"modified":"2023-12-21T10:28:11","modified_gmt":"2023-12-21T03:28:11","slug":"ke-hoach-hanh-trinh-ban-hang-mang-lai-dot-pha-doanh","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/ke-hoach-hanh-trinh-ban-hang-mang-lai-dot-pha-doanh.html","title":{"rendered":"K\u1ebf ho\u1ea1ch h\u00e0nh tr\u00ecnh b\u00e1n h\u00e0ng mang l\u1ea1i \u0111\u1ed9t ph\u00e1 doanh s\u1ed1"},"content":{"rendered":"<p>Ng\u00e0nh b\u00e1n l\u1ebb hi\u1ec7n nay l\u00e0 \u201ccu\u1ed9c ch\u01a1i\u201d do ng\u01b0\u1eddi mua l\u00e0m ch\u1ee7. Tr\u00ean c\u1ea3 k\u00eanh th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed c\u0169ng nh\u01b0 k\u00eanh b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng, ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111ang th\u1ef1c s\u1ef1 l\u00e0 Vua b\u1edfi v\u1edbi m\u1ed7i t\u00edch t\u1eafc \u0111\u1ed3ng h\u1ed3 h\u1ecd \u0111\u1ec1u mang \u0111\u1ebfn nh\u1eefng s\u1ef1 l\u1ef1a ch\u1ecdn m\u1edbi. Do \u0111\u00f3, vi\u1ec7c tr\u1edf n\u00ean g\u1ea7n g\u0169i h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng cu\u1ed1i v\u1eeba l\u00e0 c\u01a1 h\u1ed9i v\u1eeba l\u00e0 th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p s\u1ea3n xu\u1ea5t \u2013 ph\u00e2n ph\u1ed1i. M\u1ed9t h\u1ec7 th\u1ed1ng ph\u00e2n ph\u1ed1i hi\u1ec7u qu\u1ea3, gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a th\u1eddi gian \u0111\u1eb7t h\u00e0ng v\u00e0 b\u1ed5 sung h\u00e0ng h\u00f3a \u0111\u00e3 tr\u1edf th\u00e0nh m\u0169i t\u00ean quan tr\u1ecdng trong \u201ckho v\u0169 kh\u00ed\u201d c\u1ee7a m\u1ed9t doanh nghi\u1ec7p. Trong \u0111\u00f3, y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t ph\u1ea3i \u0111\u1ebfn \u0111\u1ebfn\u00a0<b>K\u1ebf ho\u1ea1ch t\u1ed1i \u01b0u h\u00e0nh tr\u00ecnh b\u00e1n h\u00e0ng.<\/b><\/p>\n<h2><b>K\u1ebf ho\u1ea1ch t\u1ed1i \u01b0u h\u00e0nh tr\u00ecnh b\u00e1n h\u00e0ng l\u00e0 g\u00ec?<\/b><\/h2>\n<p>K\u1ebf ho\u1ea1ch h\u00e0nh tr\u00ecnh b\u00e1n h\u00e0ng (Sales journey plan) l\u00e0 m\u1ed9t k\u1ebf ho\u1ea1ch l\u1ecbch tr\u00ecnh b\u00e1n h\u00e0ng theo ng\u00e0y \u0111\u01b0\u1ee3c v\u1ea1ch ra b\u1edfi b\u1ed9 ph\u1eadn \u0111i\u1ec1u h\u00e0nh kinh doanh nh\u01b0 Gi\u00e1m \u0111\u1ed1c kinh doanh mi\u1ec1n (RSM), Gi\u00e1m \u0111\u1ed1c kinh doanh khu v\u1ef1c (ASM) ho\u1eb7c\u00a0Gi\u00e1m s\u00e1t b\u00e1n h\u00e0ng\u00a0(SS) d\u00e0nh cho nh\u00e2n vi\u00ean sales \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh tr\u01b0\u1edbc th\u1eddi gian, l\u1ed9 tr\u00ecnh di chuy\u1ec3n, t\u1ea7n su\u1ea5t vi\u1ebfng th\u0103m kh\u00e1ch h\u00e0ng. K\u1ebf ho\u1ea1ch n\u00e0y \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean ti\u00eau ch\u00ed m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean kh\u00e1ch h\u00e0ng ho\u1eb7c \u01b0u ti\u00ean danh m\u1ee5c s\u1ea3n ph\u1ea9m c\u1ea7n \u0111\u1ea9y m\u1ea1nh.<\/p>\n<h2><b><img decoding=\"async\" class=\"aligncenter size-full wp-image-15996 c008\" src=\"https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h%C3%A0nh-tr%C3%ACnh-ban-h%C3%A0ng-2.png\" srcset=\"https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-ban-h\u00e0ng-2.png 600w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-ban-h\u00e0ng-2-150x100.png 150w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-ban-h\u00e0ng-2-300x200.png 300w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-ban-h\u00e0ng-2-219x146.png 219w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-ban-h\u00e0ng-2-50x33.png 50w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-ban-h\u00e0ng-2-576x384.png 576w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-ban-h\u00e0ng-2-113x75.png 113w, \" alt=\"\" \/>T\u1ea7m quan tr\u1ecdng c\u1ee7a t\u1ed1i \u01b0u h\u00e0nh tr\u00ecnh b\u00e1n h\u00e0ng<\/b><\/h2>\n<p><b><i>V\u1edbi nh\u00e2n vi\u00ean sales:<\/i><\/b>\u00a0S\u1eafp x\u1ebfp m\u1ed9t h\u00e0nh tr\u00ecnh b\u00e1n h\u00e0ng h\u1ee3p l\u00fd kh\u00f4ng ch\u1ec9 gi\u00fap nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n thu th\u1eadp \u0111\u01b0\u1ee3c nhi\u1ec1u \u0111\u01a1n \u0111\u1eb7t h\u00e0ng h\u01a1n m\u00e0 c\u00f2n c\u00f3 th\u1ec3 theo d\u00f5i th\u1ef1c tr\u1ea1ng kinh doanh s\u1ea3n ph\u1ea9m c\u1ee7a nh\u00e3n h\u00e0ng t\u1ea1i c\u00e1c \u0111i\u1ec3m b\u00e1n, \u0111\u1ed3ng th\u1eddi ph\u00e2n t\u00edch th\u1ef1c t\u1ebf \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/p>\n<p><b><i>V\u1edbi nh\u00e0 qu\u1ea3n l\u00fd:<\/i><\/b>\u00a0Khi t\u1ed1i \u01b0u \u0111\u01b0\u1ee3c h\u00e0nh tr\u00ecnh b\u00e1n h\u00e0ng c\u1ee7a sales, nh\u00e0 qu\u1ea3n l\u00fd s\u1ebd li\u00ean t\u1ee5c c\u1eadp nh\u1eadt \u0111\u01b0\u1ee3c t\u00ecnh tr\u1ea1ng h\u00e0ng h\u00f3a t\u1ea1i c\u00e1c \u0111i\u1ec3m b\u00e1n: \u0111ang \u0111\u1ecdng h\u00e0ng hay ch\u00e1y h\u00e0ng; s\u1ea3n ph\u1ea9m n\u00e0o \u0111ang \u0111\u01b0\u1ee3c \u01b0a chu\u1ed9ng nh\u1ea5t; th\u1ef1c tr\u1ea1ng tr\u01b0ng b\u00e0y \u0111\u00e3 t\u1ea1o \u0111\u01b0\u1ee3c l\u1ee3i th\u1ebf c\u1ea1nh tranh ch\u01b0a,\u2026<\/p>\n<p><b><i>V\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng l\u00e0 \u0111i\u1ec3m b\u00e1n:<\/i><\/b>\u00a0S\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c c\u1ea5p \u0111\u1ed9 d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p t\u1ea1i m\u1ed7i c\u1eeda h\u00e0ng b\u00e1n l\u1ebb, \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi c\u1eeda h\u00e0ng \u0111\u01b0\u1ee3c ch\u0103m s\u00f3c b\u1edfi \u0111\u00fang ng\u01b0\u1eddi v\u00e0 \u0111\u00fang th\u1eddi \u0111i\u1ec3m c\u1ea7n.<\/p>\n<h2><b>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch t\u1ed1i \u01b0u h\u00e0nh tr\u00ecnh b\u00e1n h\u00e0ng?<\/b><\/h2>\n<p>\u0110\u1ec3 t\u1ed1i \u01b0u h\u00e0ng tr\u00ecnh b\u00e1n h\u00e0ng, \u0111\u1ea7u ti\u00ean Gi\u00e1m s\u00e1t b\u00e1n h\u00e0ng ph\u1ea3i lu\u00f4n n\u1eafm \u0111\u01b0\u1ee3c l\u1ed9 tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 tr\u00ean t\u1eebng tuy\u1ebfn d\u1ef1a tr\u00ean b\u00e1o c\u00e1o m\u00e0 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng mang v\u1ec1. \u0110\u00e2y s\u1ebd l\u00e0 c\u0103n c\u1ee9 \u0111\u1ec3 Gi\u00e1m s\u00e1t hi\u1ec7u ch\u1ec9nh c\u00e1c tuy\u1ebfn cho ph\u00f9 h\u1ee3p, tr\u00e1nh vi\u1ec7c ch\u1ed3ng ch\u00e9o, b\u1ecf s\u00f3t ho\u1eb7c t\u1ea7n su\u1ea5t vi\u1ebfng th\u0103m qu\u00e1 \u00edt.<\/p>\n<p>Th\u1ee9 hai, c\u1eadp nh\u1eadt danh s\u00e1ch tuy\u1ebfn ph\u1ea3i \u0111i m\u1ed7i ng\u00e0y v\u00e0 cung c\u1ea5p k\u1ecbp th\u1eddi cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng l\u00e0 c\u00f4ng vi\u1ec7c c\u00f3 \u00fd ngh\u0129a v\u00f4 c\u00f9ng quan tr\u1ecdng trong gi\u00fap salesman c\u00f3 k\u1ebf ho\u1ea1ch l\u00e0m vi\u1ec7c c\u1ee5 th\u1ec3. M\u1ed9t trong nh\u1eefng v\u1ea5n \u0111\u1ec1 th\u01b0\u1eddng g\u1eb7p ph\u1ea3i trong qu\u1ea3n l\u00fd \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng hi\u1ec7n nay t\u1ea1i c\u00e1c doanh nghi\u1ec7p ph\u00e2n ph\u1ed1i l\u00e0 vi\u1ec7c \u0111i tuy\u1ebfn c\u00f2n kh\u00e1 lung tung, t\u1ef1 ph\u00e1t v\u00e0 kh\u00f4ng c\u00f3 k\u1ebf ho\u1ea1ch.<\/p>\n<p>Th\u1ee9 ba, \u0111\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 gia t\u0103ng c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng t\u1ea1i \u0111i\u1ec3m b\u00e1n, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n \u0111\u01b0\u1ee3c cung c\u1ea5p c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 c\u00e1c th\u00f4ng tin c\u1ea7n thi\u1ebft h\u1ed7 tr\u1ee3 b\u00e1n h\u00e0ng.<\/p>\n<h2><b>Ph\u1ea7n m\u1ec1m\u00a0MobiWork DMS\u00a0gi\u00fap qu\u1ea3n l\u00fd v\u00e0 t\u1ed1i \u01b0u h\u00e0nh tr\u00ecnh b\u00e1n h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o?<\/b><\/h2>\n<h3><b><img decoding=\"async\" class=\"aligncenter wp-image-15998 c008\" src=\"https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h%C3%A0nh-tr%C3%ACnh-b%C3%A1n-h%C3%A0ng-minh-h%E1%BB%8Da-1024x768.png\" srcset=\"https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-b\u00e1n-h\u00e0ng-minh-h\u1ecda.png 1024w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-b\u00e1n-h\u00e0ng-minh-h\u1ecda-150x113.png 150w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-b\u00e1n-h\u00e0ng-minh-h\u1ecda-300x225.png 300w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-b\u00e1n-h\u00e0ng-minh-h\u1ecda-768x576.png 768w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-b\u00e1n-h\u00e0ng-minh-h\u1ecda-400x300.png 400w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-b\u00e1n-h\u00e0ng-minh-h\u1ecda-800x600.png 800w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-b\u00e1n-h\u00e0ng-minh-h\u1ecda-600x450.png 600w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-b\u00e1n-h\u00e0ng-minh-h\u1ecda-195x146.png 195w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-b\u00e1n-h\u00e0ng-minh-h\u1ecda-50x38.png 50w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-b\u00e1n-h\u00e0ng-minh-h\u1ecda-576x432.png 576w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2021\/06\/h\u00e0nh-tr\u00ecnh-b\u00e1n-h\u00e0ng-minh-h\u1ecda-100x75.png 100w, \" alt=\"\" \/><\/b><\/h3>\n<p>M\u1ed9t th\u1ef1c t\u1ebf hi\u1ec7n nay ph\u1ea7n l\u1edbn doanh nghi\u1ec7p t\u1ea1i Vi\u1ec7t Nam v\u1eabn \u0111ang qu\u1ea3n l\u00fd h\u00e0ng tr\u00ecnh b\u00e1n h\u00e0ng c\u1ee7a nh\u00e2n vi\u00ean sales m\u1ed9t c\u00e1ch th\u1ee7 c\u00f4ng (s\u1eed d\u1ee5ng gi\u1ea5y t\u1edd, s\u1ed5 s\u00e1ch, c\u00e1c \u1ee9ng d\u1ee5ng kh\u00f4ng chuy\u00ean). \u0110i\u1ec1u n\u00e0y th\u01b0\u1eddng l\u00e0m n\u1ea3y sinh c\u00e1c v\u1ea5n \u0111\u1ec1 trong kh\u00e2u qu\u1ea3n l\u00fd c\u0169ng nh\u01b0 ph\u00e2n b\u1ed5 c\u00f4ng b\u1eb1ng ngu\u1ed3n l\u1ef1c cho t\u1eebng nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng:<\/p>\n<ul>\n<li aria-level=\"1\">Th\u1eddi gian x\u00e2y d\u1ef1ng tuy\u1ebfn b\u00e1n h\u00e0ng l\u00e2u khi c\u1ea7n so s\u00e1nh nhi\u1ec1u d\u1eef li\u1ec7u tr\u00ean gi\u1ea5y t\u1edd hay file excel<\/li>\n<li aria-level=\"1\">Kh\u00f4ng \u0111\u00e1nh gi\u00e1 \u0111\u00fang, ch\u00ednh x\u00e1c hi\u1ec7u qu\u1ea3 kinh doanh tr\u00ean t\u1eebng tuy\u1ebfn b\u00e1n h\u00e0ng d\u1eabn \u0111\u1ebfn vi\u1ec7c ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c kh\u00f4ng ch\u00ednh x\u00e1c. Khu v\u1ef1c qu\u00e1 \u0111\u00f4ng nh\u00e2n vi\u00ean nh\u01b0ng s\u1ee9c mua h\u00e0ng kh\u00f4ng l\u1edbn v\u00e0 ng\u01b0\u1ee3c l\u1ea1i<\/li>\n<li aria-level=\"1\">D\u1ec5 x\u1ea3y ra t\u00ecnh tr\u1ea1ng ch\u1ed3ng tuy\u1ebfn, m\u1ed9t nh\u00e0 ph\u00e2n ph\u1ed1i c\u00f3 qu\u00e1 nhi\u1ec1u ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch<\/li>\n<li aria-level=\"1\">Kh\u00f4ng c\u00f3 \u0111\u1ee7 th\u00f4ng tin cung c\u1ea5p cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng trong qu\u00e1 tr\u00ecnh \u0111i th\u1ecb tr\u01b0\u1eddng, d\u1eabn t\u1edbi hi\u1ec7u su\u1ea5t b\u00e1n h\u00e0ng gi\u1ea3m<\/li>\n<li aria-level=\"1\">Kh\u00f4ng ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean, \u0111\u00e3 vi\u1ebfng th\u0103m \u0111\u01b0\u1ee3c bao nhi\u00eau \u0111i\u1ec3m b\u00e1n, bao nhi\u00eau \u0111i\u1ec3m ch\u01b0a \u0111\u01b0\u1ee3c ch\u0103m s\u00f3c\u2026<\/li>\n<\/ul>\n<p>T\u1ea5t c\u1ea3 nh\u1eefng b\u1ea5t c\u1eadp tr\u00ean g\u00e2y \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp t\u1edbi doanh s\u1ed1 b\u00e1n h\u00e0ng. C\u00f3 l\u1ebd v\u00ec v\u1eady, th\u1eddi gian g\u1ea7n \u0111\u00e2y, r\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p ng\u00e0nh s\u1ea3n xu\u1ea5t \u2013 ph\u00e2n ph\u1ed1i \u0111\u00e3 t\u00ecm \u0111\u1ebfn MobiWork DMS v\u1edbi nhu c\u1ea7u t\u1ed1i \u01b0u l\u1ea1i tuy\u1ebfn b\u00e1n h\u00e0ng c\u0169ng nh\u01b0 h\u00e0nh tr\u00ecnh b\u00e1n h\u00e0ng c\u1ee7a b\u1ed9 ph\u1eadn sales.<\/p>\n<h3><b>1. Ph\u00e2n tuy\u1ebfn b\u00e1n h\u00e0ng d\u1ef1a tr\u00ean d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-5374 c008\" src=\"https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/gi%C3%A1m-s%C3%A1t-nh%E1%BA%ADt-tr%C3%ACnh.jpg\" srcset=\"https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/gi\u00e1m-s\u00e1t-nh\u1eadt-tr\u00ecnh.jpg 1000w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/gi\u00e1m-s\u00e1t-nh\u1eadt-tr\u00ecnh-150x100.jpg 150w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/gi\u00e1m-s\u00e1t-nh\u1eadt-tr\u00ecnh-300x199.jpg 300w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/gi\u00e1m-s\u00e1t-nh\u1eadt-tr\u00ecnh-768x510.jpg 768w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/gi\u00e1m-s\u00e1t-nh\u1eadt-tr\u00ecnh-600x398.jpg 600w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/gi\u00e1m-s\u00e1t-nh\u1eadt-tr\u00ecnh-220x146.jpg 220w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/gi\u00e1m-s\u00e1t-nh\u1eadt-tr\u00ecnh-50x33.jpg 50w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/gi\u00e1m-s\u00e1t-nh\u1eadt-tr\u00ecnh-576x382.jpg 576w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/gi\u00e1m-s\u00e1t-nh\u1eadt-tr\u00ecnh-113x75.jpg 113w, \" alt=\"\" \/><\/p>\n<p>Nhi\u1ec1u nghi\u00ean c\u1ee9u cho th\u1ea5y, ph\u1ea7n l\u1edbn c\u00e1c doanh nghi\u1ec7p ch\u1ec9 \u0111ang khai th\u00e1c \u0111\u01b0\u1ee3c ch\u01b0a \u0111\u1ebfn 1 n\u1eeda d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111ang c\u00f3. Ph\u1ea7n m\u1ec1m MobiWork DMS gi\u00fap \u0111\u01b0a con s\u1ed1 n\u00e0y l\u00ean 70% \u0111\u1ebfn 85%. MobiWork DMS cung c\u1ea5p li\u00ean t\u1ee5c cho nh\u00e0 qu\u1ea3n l\u00fd th\u00f4ng tin t\u00ecnh h\u00ecnh b\u00e1n h\u00e0ng c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean kinh doanh, m\u1ee9c \u0111\u1ed9 ch\u0103m s\u00f3c \u0111i\u1ec3m b\u00e1n \u0111\u1ec3 l\u00e0m c\u01a1 s\u1edf ph\u00e2n tuy\u1ebfn b\u00e1n h\u00e0ng.<\/p>\n<p>B\u1ed9 ph\u1eadn qu\u1ea3n l\u00fd, gi\u00e1m s\u00e1t b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 lu\u00e2n chuy\u1ec3n, ph\u00e2n b\u1ed5 tuy\u1ebfn b\u00e1n h\u00e0ng, th\u1eadm ch\u00ed v\u1ebd tuy\u1ebfn ph\u1ea3i \u0111i tr\u00ean b\u1ea3n \u0111\u1ed3 s\u1ed1 sao cho ph\u00f9 h\u1ee3p v\u1edbi n\u0103ng l\u1ef1c t\u1eebng sales thay v\u00ec \u0111\u00e1nh gi\u00e1 d\u1ef1a tr\u00ean c\u1ea3m t\u00ednh. Tr\u00e1nh tr\u01b0\u1eddng h\u1ee3p 1 tuy\u1ebfn b\u00e1n h\u00e0ng c\u00f3 qu\u00e1 nhi\u1ec1u ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch trong khi t\u00ecnh h\u00ecnh b\u00e1n h\u00e0ng kh\u00f4ng t\u1ed1t; t\u00ecnh tr\u1ea1ng ch\u1ed3ng tuy\u1ebfn, tr\u00e1i tuy\u1ebfn\u2026<\/p>\n<h3><b>2. C\u1ea3i ti\u1ebfn quy tr\u00ecnh \u0111i tuy\u1ebfn, vi\u1ebfng th\u0103m<\/b><\/h3>\n<p>Ph\u1ea7n m\u1ec1m MobiWork DMS x\u00e2y d\u1ef1ng m\u1ed9t quy tr\u00ecnh chu\u1ea9n cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng trong qu\u00e1 tr\u00ecnh \u0111i tuy\u1ebfn. \u0110i\u1ec1u n\u00e0y mang \u00fd ngh\u0129a r\u1ea5t l\u1edbn cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd b\u1edfi h\u1ecd s\u1ebd \u0111\u00e1nh gi\u00e1 m\u1ed9t c\u00e1ch tr\u1ef1c quan, nhanh nh\u1ea5t m\u1ecdi di\u1ec5n bi\u1ebfn tr\u00ean th\u1ecb tr\u01b0\u1eddng, \u0111\u1ed3ng th\u1eddi h\u1ea1n ch\u1ebf vi\u1ec7c nh\u00e2n vi\u00ean \u201cqu\u00ean\u201d quy tr\u00ecnh l\u00e0m vi\u1ec7c.<\/p>\n<p>Ch\u1ec9 c\u1ea7n thao t\u00e1c tr\u00ean \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng l\u00e0 m\u1ecdi ho\u1ea1t \u0111\u1ed9ng t\u1ea1i \u0111i\u1ec3m b\u00e1n \u0111\u1ec1u \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt ngay l\u1eadp t\u1ee9c cho nh\u00e0 qu\u1ea3n l\u00fd, thay v\u00ec ghi ch\u00e9p b\u1eb1ng gi\u1ea5y t\u1edd sau \u0111\u00f3 l\u1ea1i t\u1ed5ng h\u1ee3p th\u00e0nh file excel cu\u1ed1i ng\u00e0y g\u1eedi cho nh\u00e0 qu\u1ea3n l\u00fd. Th\u00f4ng th\u01b0\u1eddng 1 quy tr\u00ecnh vi\u1ebfng th\u0103m kh\u00e1ch h\u00e0ng s\u1ebd tr\u1ea3i qua c\u00e1c b\u01b0\u1edbc sau:<\/p>\n<ul>\n<li aria-level=\"1\">B\u01b0\u1edbc 1: Tra c\u1ee9u th\u00f4ng tin \u0111i\u1ec3m b\u00e1n<\/li>\n<li aria-level=\"1\">B\u01b0\u1edbc 2: Check in \u2013 Khai b\u00e1o v\u1ecb tr\u00ed<\/li>\n<li aria-level=\"1\">B\u01b0\u1edbc 3: Ki\u1ec3m t\u1ed3n kho<\/li>\n<li aria-level=\"1\">B\u01b0\u1edbc 4: Ch\u1ee5p \u1ea3nh tr\u01b0ng b\u00e0y s\u1ea3n ph\u1ea9m<\/li>\n<li aria-level=\"1\">B\u01b0\u1edbc 5: Ghi nh\u1eadn v\u1ea5n \u0111\u1ec1 c\u1ee7a ch\u1ee7 c\u1eeda h\u00e0ng<\/li>\n<li aria-level=\"1\">B\u01b0\u1edbc 6: \u0110\u1eb7t h\u00e0ng ngay t\u1ea1i \u0111i\u1ec3m b\u00e1n v\u1edbi c\u01a1 ch\u1ebf g\u1ee3i \u00fd \u0111\u01a1n h\u00e0ng th\u00f4ng minh<\/li>\n<li aria-level=\"1\">B\u01b0\u1edbc 7: Check-out r\u1eddi kh\u1ecfi \u0111i\u1ec3m b\u00e1n<\/li>\n<\/ul>\n<p>Khi t\u1ea5t c\u1ea3 m\u1ecdi \u0111i\u1ec3m b\u00e1n \u0111\u1ec1u \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo 1 quy tr\u00ecnh c\u1ee5 th\u1ec3 nh\u01b0 tr\u00ean, ch\u1eafc ch\u1eafn ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd s\u1ebd tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n, nhanh ch\u00f3ng \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean s\u1ef1 thay \u0111\u1ed5i c\u1ee7a th\u1ecb tr\u01b0\u1eddng.<\/p>\n<h3><b>3. Cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/b><\/h3>\n<p>Trong xu th\u1ebf chuy\u1ec3n \u0111\u1ed5i s\u1ed1, y\u1ebfu t\u1ed1 v\u0103n h\u00f3a v\u00e0 chi\u1ebfn l\u01b0\u1ee3c s\u1ed1 lu\u00f4n \u0111\u01b0\u1ee3c \u0111\u1eb7t l\u00ean h\u00e0ng \u0111\u1ea7u. T\u1ea1i Vi\u1ec7t Nam d\u1ec5 th\u1ea5y nh\u1eefng tr\u0103n tr\u1edf c\u1ee7a nhi\u1ec1u doanh nghi\u1ec7p ph\u00e2n ph\u1ed1i nh\u01b0 \u201cT\u1ea1i sao \u0111\u00e3 l\u00e0m \u0111\u1ee7 m\u1ecdi c\u00e1ch, \u0111\u00e3 \u0111\u00e0o t\u1ea1o \u0111\u1ee7 c\u00e1c th\u1ee9 m\u00e0 th\u00e1i \u0111\u1ed9 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng v\u1eabn ch\u01b0a t\u1ed1t v\u00e0 hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c tr\u00ean t\u1eebng tuy\u1ebfn b\u00e1n h\u00e0ng v\u1eabn ch\u01b0a cao?\u201d, \u201cL\u00e0m sao \u0111\u1ec3 nh\u00e2n vi\u00ean nhi\u1ec7t huy\u1ebft h\u01a1n, g\u1eafn b\u00f3 h\u01a1n?\u201d, \u201cL\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 h\u1ea1n ch\u1ebf m\u00e2u thu\u1eabn?\u201d\u2026<\/p>\n<p>\u0110\u1ec3 gi\u1ea3i b\u00e0i to\u00e1n n\u00e0y, MobiWork DMS x\u00e2y d\u1ef1ng c\u00e1c t\u00ednh n\u0103ng l\u1ea5y nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng l\u00e0m tr\u1ecdng t\u00e2m. Theo \u0111\u00f3,\u00a0<a title=\"ph\u1ea7n m\u1ec1m DMS\" href=\"https:\/\/mobiwork.vn\/phan-mem-dms-la-gi\/?gclid=eaiaiqobchmijcja1zjt6qiv0lwwch2zwapkeaayasaaegldofd_bwe\">ph\u1ea7n m\u1ec1m DMS<\/a>\u00a0s\u1ebd cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 nh\u1eefng th\u00f4ng tin ph\u1ee5c v\u1ee5 qu\u00e1 tr\u00ecnh vi\u1ebfng th\u0103m kh\u00e1ch h\u00e0ng, gi\u00fap n\u00e2ng cao hi\u1ec7u qu\u1ea3 b\u00e1n h\u00e0ng tr\u00ean t\u1eebng tuy\u1ebfn:<\/p>\n<ul>\n<li aria-level=\"1\">Ti\u1ebft ki\u1ec7m th\u1eddi gian di chuy\u1ec3n nh\u1edd vi\u1ec7c s\u1eafp x\u1ebfp tuy\u1ebfn b\u00e1n h\u00e0ng theo kho\u1ea3ng c\u00e1ch t\u00ednh t\u1eeb v\u1ecb tr\u00ed hi\u1ec7n t\u1ea1i. Nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 t\u00ecm ki\u1ebfm \u0111\u01b0\u1eddng \u0111i nh\u1edd kh\u1ea3 n\u0103ng h\u1ed7 tr\u1ee3 t\u00ecm \u0111\u01b0\u1eddng.<\/li>\n<li aria-level=\"1\">H\u1ea1n ch\u1ebf t\u00ecnh tr\u1ea1ng qu\u00ean, b\u1ecf s\u00f3t nh\u1edd b\u00e1o c\u00e1o vi\u1ebfng th\u0103m; \u0111i\u1ec3m b\u00e1n n\u00e0o \u0111\u00e3 \u0111\u01b0\u1ee3c vi\u1ebfng th\u0103m v\u00e0 ng\u01b0\u1ee3c l\u1ea1i<\/li>\n<li aria-level=\"1\">Cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin tr\u01b0\u1edbc khi ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng nh\u01b0 b\u00e1o c\u00e1o l\u1ecbch s\u1eed giao d\u1ecbch, b\u00e1o c\u00e1o t\u1ed3n kho, c\u00f4ng n\u1ee3, nh\u1eefng ph\u1ea3n \u00e1nh c\u1ee7a kh\u00e1ch h\u00e0ng\u2026 T\u1eeb nh\u1eefng th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng s\u1ebd \u0111\u01b0a ra con s\u1ed1 v\u00e0 c\u00e1ch th\u1ee9c ch\u00e0o h\u00e0ng h\u1ee3p l\u00fd nh\u1ea5t, n\u00e2ng cao hi\u1ec7u qu\u1ea3 b\u00e1n h\u00e0ng tr\u00ean tuy\u1ebfn.<\/li>\n<li aria-level=\"1\">Khi con s\u1ed1 (ti\u1ec1n l\u01b0\u01a1ng) nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng nh\u1eadn v\u1ec1 theo t\u1eebng th\u00e1ng t\u0103ng s\u1ebd t\u1ea1o n\u00ean s\u1ef1 g\u1eafn b\u00f3 v\u1edbi doanh nghi\u1ec7p v\u00e0 \u0111\u1ed3ng th\u1eddi th\u00fac \u0111\u1ea9y s\u1ef1 t\u0103ng tr\u01b0\u1edfng c\u1ee7a c\u00f4ng ty.<\/li>\n<\/ul>\n<h3><b>4. Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean, c\u00f4ng vi\u1ec7c tr\u00ean t\u1eebng tuy\u1ebfn b\u00e1n h\u00e0ng<\/b><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-4333 size-large c008\" src=\"https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/l%E1%BB%8Bch-s%E1%BB%AD-check-in-pc-1024x812.png\" srcset=\"https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/l\u1ecbch-s\u1eed-check-in-pc-1024x812.png 1024w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/l\u1ecbch-s\u1eed-check-in-pc-150x119.png 150w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/l\u1ecbch-s\u1eed-check-in-pc-300x238.png 300w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/l\u1ecbch-s\u1eed-check-in-pc-768x609.png 768w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/l\u1ecbch-s\u1eed-check-in-pc-600x476.png 600w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/l\u1ecbch-s\u1eed-check-in-pc-184x146.png 184w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/l\u1ecbch-s\u1eed-check-in-pc-50x40.png 50w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/l\u1ecbch-s\u1eed-check-in-pc-576x457.png 576w, https:\/\/mobiwork.vn\/wp-content\/uploads\/2016\/05\/l\u1ecbch-s\u1eed-check-in-pc-95x75.png 95w, \" alt=\"\" \/><\/p>\n<p>MobiWork DMS c\u0169ng l\u00e0 c\u00f4ng c\u1ee5 \u0111\u1eafc l\u1ef1c h\u1ed7 tr\u1ee3 nh\u00e0 l\u00e3nh \u0111\u1ea1o qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean tr\u00ean t\u1eebng tuy\u1ebfn b\u00e1n h\u00e0ng. Theo \u0111\u00f3, d\u00f9 \u1edf b\u1ea5t k\u1ef3 n\u01a1i \u0111\u00e2u, v\u00e0o l\u00fac n\u00e0o ch\u1ec9 c\u1ea7n \u0111i\u1ec7n tho\u1ea1i k\u1ebft n\u1ed1i Internet, nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 xem \u0111\u01b0\u1ee3c th\u1eddi gian, v\u1ecb tr\u00ed vi\u1ebfng th\u0103m \u0111i\u1ec3m b\u00e1n c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng tr\u00ean b\u1ea3n \u0111\u1ed3 s\u1ed1 GPS. T\u1eeb \u0111\u00f3 c\u00f3 s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh, nh\u1eafc nh\u1edf, c\u00f3 \u0111i \u0111\u00fang tuy\u1ebfn quy \u0111\u1ecbnh hay kh\u00f4ng? Bao nhi\u00eau \u0111i\u1ec3m b\u00e1n \u0111\u01b0\u1ee3c vi\u1ebfng th\u0103m tr\u00e1i tuy\u1ebfn m\u1ed7i ng\u00e0y?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ng\u00e0nh b\u00e1n l\u1ebb hi\u1ec7n nay l\u00e0 \u201ccu\u1ed9c ch\u01a1i\u201d do ng\u01b0\u1eddi mua l\u00e0m ch\u1ee7. Tr\u00ean c\u1ea3 k\u00eanh th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed c\u0169ng nh\u01b0 k\u00eanh b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng, ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111ang th\u1ef1c s\u1ef1 l\u00e0 Vua b\u1edfi v\u1edbi m\u1ed7i t\u00edch t\u1eafc \u0111\u1ed3ng h\u1ed3 h\u1ecd \u0111\u1ec1u mang \u0111\u1ebfn nh\u1eefng s\u1ef1 l\u1ef1a ch\u1ecdn m\u1edbi. Do \u0111\u00f3, vi\u1ec7c tr\u1edf [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[196,157,210,199,203],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/5151"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=5151"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/5151\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=5151"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=5151"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=5151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}