{"id":51533,"date":"2023-12-20T00:29:05","date_gmt":"2023-12-19T17:29:05","guid":{"rendered":"https:\/\/masterskills.org\/blog\/educate-customer-dao-tao-khach-hang-de-xay-dung-quan-he-khach-hang-ben-vung.html"},"modified":"2023-12-20T00:29:05","modified_gmt":"2023-12-19T17:29:05","slug":"educate-customer-dao-tao-khach-hang-de-xay-dung-quan-he-khach-hang-ben-vung","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/educate-customer-dao-tao-khach-hang-de-xay-dung-quan-he-khach-hang-ben-vung.html","title":{"rendered":"Educate customer \u2013 \u0110a\u0300o ta\u0323o kh\u00e1ch h\u00e0ng \u0111\u1ec3 x\u00e2y d\u1ef1ng quan h\u1ec7 kh\u00e1ch h\u00e0ng b\u1ec1n v\u1eefng"},"content":{"rendered":"
\n

\u201cEducate Customers\u201d trong ti\u1ebfng Vi\u1ec7t c\u00f3 ngh\u0129a l\u00e0 \u0111a\u0300o ta\u0323o kh\u00e1ch h\u00e0ng. \u0110\u00e2y l\u00e0 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c quan tr\u1ecdng trong qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM). S\u1eed d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p\u00a0\u0111a\u0300o ta\u0323o kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 gi\u00fap kh\u00e1ch h\u00e0ng hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5, th\u00fac \u0111\u1ea9y h\u00e0nh vi mua h\u00e0ng, gia t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi t\u1ea1o d\u1ef1ng m\u1ed1i quan h\u1ec7 g\u1eafn b\u00f3 b\u1ec1n v\u1eefng gi\u1eefa doanh nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

Educate Customers l\u00e0 g\u00ec?<\/b><\/h2>\n

Educate Customers l\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng m\u00e0 th\u01b0\u01a1ng hi\u1ec7u th\u1ef1c hi\u1ec7n \u0111\u1ec3 cung c\u1ea5p th\u00f4ng tin, ki\u1ebfn th\u1ee9c v\u00e0 h\u01b0\u1edbng d\u1eabn cho kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee5 th\u1ec3.<\/span><\/p>\n

\"Educate<\/p>\n

Educate consumers l\u00e0 g\u00ec?<\/p>\n<\/div>\n

M\u1ee5c ti\u00eau c\u1ee7a vi\u1ec7c educate kh\u00e1ch h\u00e0ng l\u00e0 x\u00e2y d\u1ef1ng ni\u1ec1m tin, t\u1ea1o ra s\u1ef1 hi\u1ec3u bi\u1ebft v\u00e0 t\u1ea1o s\u1ef1 quan t\u00e2m t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 gi\u00fap h\u1ecd \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng th\u00f4ng minh h\u01a1n, \u0111\u1ea3m b\u1ea3o r\u1eb1ng h\u1ecd ch\u1ecdn s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a h\u1ecd. Vi\u1ec7c\u00a0\u0111a\u0300o ta\u0323o kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 di\u1ec5n ra th\u00f4ng qua nhi\u1ec1u k\u00eanh kh\u00e1c nhau, bao g\u1ed3m trang web, t\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn, blog, video, t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng v\u00e0 nhi\u1ec1u h\u00ecnh th\u1ee9c truy\u1ec1n th\u00f4ng kh\u00e1c.<\/span><\/p>\n

Khi kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c\u00a0\u0111a\u0300o ta\u0323o m\u1ed9t c\u00e1ch \u0111\u1ea7y \u0111\u1ee7, h\u1ecd c\u00f3 kh\u1ea3 n\u0103ng l\u1edbn c\u1ea3m th\u1ea5y h\u00e0i l\u00f2ng v\u1edbi s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n \u0111\u1ed3ng th\u1eddi c\u0169ng c\u00f3 kh\u1ea3 n\u0103ng tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng trung th\u00e0nh cao h\u01a1n v\u00e0 t\u1ea1o ra s\u1ef1 lan truy\u1ec1n t\u00edch c\u1ef1c h\u01a1n v\u1ec1 doanh nghi\u1ec7p.<\/span><\/p>\n

L\u1ee3i \u00edch c\u1ee7a vi\u1ec7c\u00a0\u0111a\u0300o ta\u0323o kh\u00e1ch h\u00e0ng<\/b><\/h2>\n

Vi\u1ec7c\u00a0\u0111a\u0300o ta\u0323o kh\u00e1ch h\u00e0ng c\u00f3 nhi\u1ec1u l\u1ee3i \u00edch quan tr\u1ecdng cho doanh nghi\u1ec7p nh\u01b0:<\/span><\/p>\n

T\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng: <\/b>Nh\u1eefng kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u1ec1 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng h\u00e0i l\u00f2ng v\u1edbi s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 \u0111\u00f3 h\u01a1n. \u0110i\u1ec1u n\u00e0y l\u00e0 do h\u1ecd hi\u1ec3u c\u00e1ch s\u1eed d\u1ee5ng n\u00f3 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u gi\u00e1 tr\u1ecb nh\u1ea5t t\u1eeb \u200b\u200bn\u00f3. <\/span>M\u1ed9t nghi\u00ean c\u1ee9u c\u1ee7a TSIA<\/span> cho th\u1ea5y: 87% kh\u00e1ch h\u00e0ng cho bi\u1ebft h\u1ecd c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c \u0111\u1ed9c l\u1eadp h\u01a1n khi \u0111\u01b0\u1ee3c\u00a0\u0111a\u0300o ta\u0323o v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 68% cho bi\u1ebft h\u1ecd s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m nhi\u1ec1u h\u01a1n sau khi \u0111\u01b0\u1ee3c\u00a0\u0111a\u0300o ta\u0323o<\/span><\/p>\n

\"\u0110a\u0300o<\/p>\n

\u0110a\u0300o ta\u0323o kh\u00e1ch h\u00e0ng gi\u00fap kh\u00e1ch h\u00e0ng t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng, g\u1eafn b\u00f3 l\u00e2u d\u00e0i v\u1edbi th\u01b0\u01a1ng hi\u1ec7u<\/p>\n<\/div>\n

T\u1ea1o s\u1ef1 kh\u00e1c bi\u1ec7t so v\u1edbi \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh: <\/b>\u0110a\u0300o ta\u0323o kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 gi\u00fap doanh nghi\u1ec7p n\u1ed5i b\u1eadt so v\u1edbi \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh b\u1eb1ng c\u00e1ch th\u1ec3 hi\u1ec7n ki\u1ebfn \u200b\u200bth\u1ee9c chuy\u00ean m\u00f4n v\u00e0 s\u1ef1 hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 s\u1ea3n ph\u1ea9m v\u1edbi kh\u00e1ch h\u00e0ng..<\/span><\/p>\n

Gi\u00e1 tr\u1ecb v\u00f2ng \u0111\u1eddi c\u1ee7a kh\u00e1ch h\u00e0ng t\u0103ng l\u00ean: <\/b>Nh\u1eefng kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111a\u0300o ta\u0323o \u0111\u1ea7y \u0111\u1ee7 s\u1ebd c\u00f3 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng l\u1edbn h\u01a1n. V\u00ec v\u1eady h\u1ecd c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng mua \u0111i mua l\u1ea1i t\u1eeb m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u v\u00e0 tin t\u01b0\u1edfng th\u01b0\u01a1ng hi\u1ec7u s\u1ebd cung c\u1ea5p c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 ch\u1ea5t l\u01b0\u1ee3ng cao.<\/span><\/p>\n

C\u00e1c c\u00e1ch \u0111\u1ec3 Educate Consumers<\/b><\/h2>\n

L\u1ef1a ch\u1ecdn c\u00e1ch educate kh\u00e1ch h\u00e0ng ph\u00f9 h\u1ee3p v\u1edbi s\u1ea3n ph\u1ea9m, ng\u00e0nh c\u00f4ng nghi\u1ec7p v\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o h\u1ecd c\u00f3 ki\u1ebfn th\u1ee9c v\u00e0 s\u1ef1 t\u1ef1 tin khi s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c c\u00e1ch \u0111a\u0300o ta\u0323o kh\u00e1ch h\u00e0ng ph\u1ed5 bi\u1ebfn:<\/span><\/p>\n

S\u1eed d\u1ee5ng t\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn<\/b><\/h3>\n

T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn:<\/strong> T\u1ea1o t\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn chi ti\u1ebft v\u1ec1 c\u00e1ch s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n. B\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng nhi\u1ec1u ph\u01b0\u01a1ng ti\u1ec7n (h\u00ecnh \u1ea3nh, v\u0103n b\u1ea3n, file \u00e2m thanh, video, bi\u1ec3u \u0111\u1ed3 v.v.) \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn v\u00e0 l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng ph\u00e1p \u0111a\u0300o ta\u0323o m\u00e0 h\u1ecd d\u1ec5 ti\u1ebfp thu nh\u1ea5t. <\/span><\/p>\n

\u0110\u1ec3 g\u1eedi t\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn \u0111\u1ebfn kh\u00e1ch h\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c k\u00eanh truy\u1ec1n th\u00f4ng kh\u00e1c nhau. Trong \u0111\u00f3, email th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 g\u1eedi c\u00e1c t\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn\/ giao d\u1ecbch\/ th\u00f4ng b\u00e1o\u2026 v\u00ec t\u00ednh ch\u00ednh th\u1ee9c v\u00e0 kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c cao. Ngo\u00e0i ra, c\u0169ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c k\u00eanh chat tr\u1ef1c tuy\u1ebfn nh\u01b0 live chat tr\u00ean website c\u1ee7a b\u1ea1n, ho\u1eb7c c\u00e1c n\u1ec1n t\u1ea3ng m\u1ea1ng x\u00e3 h\u1ed9i nh\u01b0 Facebook, Twitter, ho\u1eb7c LinkedIn \u0111\u1ec3 chia s\u1ebb th\u00f4ng tin v\u1edbi kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch linh ho\u1ea1t v\u00e0 nhanh ch\u00f3ng.<\/span><\/p>\n

T\u00e0i li\u1ec7u tham kh\u1ea3o:<\/strong>\u00a0Cung c\u1ea5p c\u00e1c t\u00e0i li\u1ec7u tham kh\u1ea3o tr\u00ean trang web c\u1ee7a b\u1ea1n \u0111\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 v\u00e0 t\u1eadn d\u1ee5ng c\u00e1c t\u00ednh n\u0103ng.<\/p>\n

\"S\u1eed<\/p>\n

S\u1eed d\u1ee5ng t\u00e0i li\u1ec7u\/ t\u00e0i nguy\u00ean l\u00e0 m\u1ed9t c\u00e1ch educate consumers ph\u1ed5 bi\u1ebfn v\u00e0 hi\u1ec7u qu\u1ea3<\/p>\n<\/div>\n

T\u1ed5 ch\u1ee9c h\u1ed9i th\u1ea3o v\u00e0 s\u1ef1 ki\u1ec7n<\/b><\/h3>\n
    \n
  • H\u1ed9i th\u1ea3o:<\/strong> T\u1ed5 ch\u1ee9c c\u00e1c h\u1ed9i th\u1ea3o ho\u1eb7c bu\u1ed5i thuy\u1ebft tr\u00ecnh \u0111\u1ec3 gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5, gi\u1ea3i \u0111\u00e1p c\u00e2u h\u1ecfi v\u00e0 t\u1ea1o c\u01a1 h\u1ed9i cho kh\u00e1ch h\u00e0ng t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi b\u1ea1n.<\/span><\/li>\n
  • S\u1ef1 ki\u1ec7n tr\u1ef1c tuy\u1ebfn:<\/strong> S\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 t\u1ed5 ch\u1ee9c c\u00e1c s\u1ef1 ki\u1ec7n tr\u1ef1c tuy\u1ebfn, ch\u1eb3ng h\u1ea1n nh\u01b0 webinar, \u0111\u1ec3 k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng t\u1eeb xa.<\/span><\/li>\n<\/ul>\n

    T\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u00e0 t\u1ea1o kinh nghi\u1ec7m th\u1ef1c t\u1ebf<\/b><\/h3>\n

    T\u1ea1o tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf:<\/strong> Cho ph\u00e9p kh\u00e1ch h\u00e0ng tr\u1ea3i nghi\u1ec7m s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 tr\u1ef1c ti\u1ebfp ho\u1eb7c qua c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh th\u1eed nghi\u1ec7m \u0111\u1ec3 h\u1ecd c\u00f3 c\u01a1 h\u1ed9i hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 gi\u00e1 tr\u1ecb c\u1ee7a ch\u00fang.\u00a0<\/span><\/p>\n

    T\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp:<\/strong>\u00a0K\u1ebft h\u1ee3p s\u1eed d\u1ee5ng chatbot, c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng \u0111\u1ec3 theo d\u00f5i v\u00e0 qu\u1ea3n l\u00fd th\u00f4ng tin li\u00ean quan \u0111\u1ebfn kh\u00e1ch h\u00e0ng. Th\u00f4ng qua <\/span>chatbot<\/span>, b\u1ea1n c\u00f3 th\u1ec3 gi\u1ea3i \u0111\u00e1p c\u00e1c c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 h\u01b0\u1edbng d\u1eabn h\u1ecd trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5. S\u1eed d\u1ee5ng CRM, b\u1ea1n c\u00f3 th\u1ec3 theo d\u00f5i chi ti\u1ebft v\u1ec1 m\u1ed7i t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng, cung c\u1ea5p c\u00e1i nh\u00ecn to\u00e0n di\u1ec7n v\u1ec1 h\u00e0nh vi v\u00e0 nhu c\u1ea7u c\u1ee7a h\u1ecd. Cu\u1ed1i c\u00f9ng, s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng \u0111\u1ec3 qu\u1ea3n l\u00fd y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 t\u1eeb kh\u00e1ch h\u00e0ng, gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, t\u0103ng c\u01b0\u1eddng tr\u1ea3i nghi\u1ec7m v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecd.<\/span><\/p>\n

    \u0110a\u0300o ta\u0323o kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 gi\u00fap doanh nghi\u1ec7p t\u1ea1o d\u1ef1ng ni\u1ec1m tin, gi\u1ea3m t\u1ef7 l\u1ec7 m\u1ea5t kh\u00e1ch h\u00e0ng, v\u00e0 t\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng, m\u00e0 c\u00f2n t\u1ea1o n\u1ec1n m\u00f3ng cho s\u1ef1 th\u00e0nh c\u00f4ng v\u00e0 s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng. V\u00ec v\u1eady, doanh nghi\u1ec7p c\u1ea7n \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng educate kh\u00e1ch h\u00e0ng \u0111\u1ec3 x\u00e2y d\u1ef1ng nh\u1eadn th\u1ee9c th\u01b0\u01a1ng hi\u1ec7u v\u00e0 m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    \u201cEducate Customers\u201d trong ti\u1ebfng Vi\u1ec7t c\u00f3 ngh\u0129a l\u00e0 \u0111a\u0300o ta\u0323o kh\u00e1ch h\u00e0ng. \u0110\u00e2y l\u00e0 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c quan tr\u1ecdng trong qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM). S\u1eed d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p\u00a0\u0111a\u0300o ta\u0323o kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 gi\u00fap kh\u00e1ch h\u00e0ng hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5, th\u00fac \u0111\u1ea9y h\u00e0nh vi mua h\u00e0ng, gia t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi t\u1ea1o d\u1ef1ng m\u1ed1i quan h\u1ec7 g\u1eafn b\u00f3 b\u1ec1n v\u1eefng gi\u1eefa doanh nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng.<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[219],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/51533"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=51533"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/51533\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=51533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=51533"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=51533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}