{"id":52282,"date":"2023-12-20T03:00:42","date_gmt":"2023-12-19T20:00:42","guid":{"rendered":"https:\/\/masterskills.org\/blog\/3-cach-sang-tao-de-noi-bat-khi-nuong-chieu-khach-hang.html"},"modified":"2023-12-20T03:00:42","modified_gmt":"2023-12-19T20:00:42","slug":"3-cach-sang-tao-de-noi-bat-khi-nuong-chieu-khach-hang","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/3-cach-sang-tao-de-noi-bat-khi-nuong-chieu-khach-hang.html","title":{"rendered":"3 c\u00e1ch s\u00e1ng t\u1ea1o \u0111\u1ec3 n\u1ed5i b\u1eadt khi \u201cnu\u00f4ng chi\u1ec1u\u201d kh\u00e1ch h\u00e0ng"},"content":{"rendered":"
B\u1ea1n c\u00f3 th\u1ec3 s\u1edf h\u1eefu nh\u1eefng ph\u00e1t minh v\u0129 \u0111\u1ea1i nh\u1ea5t tr\u00ean th\u1ebf gi\u1edbi, nh\u01b0ng s\u1ebd kh\u00f4ng th\u1ec3 t\u1ea1o ra qu\u00e1 nhi\u1ec1u kh\u00e1c bi\u1ec7t n\u1ebfu kh\u00f4ng c\u00f3 ai t\u00ecm mua n\u00f3. \u0110\u1ed5i m\u1edbi v\u00e0 s\u00e1ng t\u1ea1o kh\u00f4ng ph\u1ea3i l\u00e0 th\u1ee9 th\u00fac \u0111\u1ea9y doanh nghi\u1ec7p c\u1ee7a b\u1ea1n ti\u1ebfn xa, m\u00e0 \u0111\u1ed9ng l\u1ef1c quan tr\u1ecdng nh\u1ea5t s\u1ebd \u0111\u1ebfn t\u1eeb c\u00e1c kh\u00e1ch h\u00e0ng. H\u1ecd s\u1ebd l\u00e0 ng\u01b0\u1eddi quy\u1ebft \u0111\u1ecbnh vi\u1ec7c doanh nghi\u1ec7p c\u1ee7a b\u1ea1n th\u00e0nh c\u00f4ng hay th\u1ea5t b\u1ea1i.<\/p>\n

Tuy nhi\u00ean, c\u00f3 m\u1ed9t c\u00e1ch \u0111\u1ea3m b\u1ea3o t\u1ea1o d\u1ef1ng \u0111\u01b0\u1ee3c n\u1ec1n m\u00f3ng c\u1ee7a th\u00e0nh c\u00f4ng: l\u00f2ng bi\u1ebft \u01a1n v\u00e0 tri \u00e2n nh\u1eefng kh\u00e1ch h\u00e0ng \u0111\u00e3 g\u1eafn b\u00f3, \u0111\u1ed3ng h\u00e0nh v\u1edbi doanh nghi\u1ec7p c\u1ee7a m\u00ecnh.<\/p>\n

N\u1ebfu nh\u01b0 th\u01b0\u01a1ng hi\u1ec7u \u0111ang kh\u00f4ng ch\u1eafc ch\u1eafn v\u1ec1 c\u00e1ch c\u1ea3i thi\u1ec7n c\u00e1c ti\u00eau chu\u1ea9n h\u1ed7 tr\u1ee3 v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh, l\u00e0m sao \u0111\u1ec3 gi\u1eef ch\u00e2n nhi\u1ec1u ng\u01b0\u1eddi mua s\u1eafm h\u01a1n c\u0169ng nh\u01b0 t\u0103ng c\u01b0\u1eddng l\u00f2ng trung th\u00e0nh kh\u00e1ch h\u00e0ng th\u00ec b\u00e0i vi\u1ebft n\u00e0y s\u1ebd d\u00e0nh t\u1eb7ng b\u1ea1n. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 chi\u1ebfn l\u01b0\u1ee3c kh\u00e9o l\u00e9o m\u00e0 m\u1ed9t s\u1ed1 nh\u00e0 l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p v\u00e0 t\u1ed5 ch\u1ee9c th\u00e0nh c\u00f4ng \u0111\u00e3 th\u1ef1c hi\u1ec7n \u0111\u1ec3 m\u1edf r\u1ed9ng danh s\u00e1ch kh\u00e1ch h\u00e0ng trung th\u00e0nh c\u1ee7a m\u00ecnh. H\u00e3y c\u00f9ng tham kh\u1ea3o nh\u00e9!<\/p>\n

\"H\u01b0\u1edbng<\/p>\n

H\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng c\u00e1ch t\u1ef1 h\u1ed7 tr\u1ee3 \u0111\u1ec3 c\u00f3 th\u1ec3 ch\u1ee7 \u0111\u1ed9ng trong c\u00e1c t\u00ecnh hu\u1ed1ng<\/p>\n<\/div>\n

1. H\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng c\u00e1ch t\u1ef1 h\u1ed7 tr\u1ee3<\/span><\/h2>\n

B\u1ea1n ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 \u0111\u00e3 \u0111\u1ea7u t\u01b0 v\u00e0o th\u1ebf gi\u1edbi c\u00e1c c\u00f4ng c\u1ee5 c\u00f4ng ngh\u1ec7 nh\u1eb1m m\u1ee5c \u0111\u00edch l\u00e0m cho cu\u1ed9c s\u1ed1ng c\u1ee7a kh\u00e1ch h\u00e0ng tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n. Tuy nhi\u00ean, n\u1ebfu h\u1ecd kh\u00f4ng hi\u1ec3u c\u00e1ch s\u1eed d\u1ee5ng ch\u00fang m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd, hi\u1ec7u qu\u1ea3 c\u0169ng g\u1ea7n nh\u01b0 b\u1eb1ng kh\u00f4ng. Do v\u1eady, theo Katie Nelson, gi\u00e1m \u0111\u1ed1c kh\u00e1ch h\u00e0ng c\u1ee7a Table Needs, gi\u1ea3i ph\u00e1p cho v\u1ea5n \u0111\u1ec1 n\u00e0y l\u00e0 \u201cgi\u00e1o d\u1ee5c ng\u01b0\u1eddi mua\u201d. M\u1eb7c d\u00f9 m\u1ed9t s\u1ed1 th\u01b0\u01a1ng hi\u1ec7u, nh\u00e0 h\u00e0ng \u0111\u00e3 \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 m\u1edbi, nh\u01b0ng kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o h\u1ecd c\u0169ng c\u00f3 nh\u1eefng h\u01b0\u1edbng d\u1eabn hi\u1ec7u qu\u1ea3 \u0111\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng t\u1eadn d\u1ee5ng nh\u1eefng c\u00f4ng ngh\u1ec7 \u0111\u00f3.<\/p>\n

\u0110\u1ec3 gi\u1ea3m thi\u1ec3u nh\u1eefng tr\u01b0\u1eddng h\u1ee3p n\u00eau tr\u00ean, Nelson khuy\u00ean c\u00e1c doanh nghi\u1ec7p n\u00ean th\u01b0\u1eddng xuy\u00ean \u0111\u00e0o t\u1ea1o kh\u00e1ch h\u00e0ng. V\u00ed d\u1ee5, c\u00e1c nh\u00e0 h\u00e0ng \u0111\u00e3 \u00e1p d\u1ee5ng th\u1ef1c \u0111\u01a1n k\u1ef9 thu\u1eadt s\u1ed1 c\u00f3 th\u1ec3 c\u1ea7n ph\u1ea3i h\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng bi\u1ebft c\u00e1ch \u0111i\u1ec1u h\u01b0\u1edbng. Nelson chia s\u1ebb: \u201cV\u1edbi r\u1ea5t nhi\u1ec1u d\u1ecbch v\u1ee5 ph\u1ea7n m\u1ec1m kh\u00e1c nhau trong ng\u00e0nh n\u00e0y, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i t\u1eadp trung v\u00e0o tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch cung c\u1ea5p cho h\u1ecd th\u00f4ng tin c\u00f3 gi\u00e1 tr\u1ecb. \u0110\u1eebng nh\u1ea7m t\u01b0\u1edfng nh\u1eefng kh\u00e1ch h\u00e0ng im l\u1eb7ng c\u00f3 ngh\u0129a l\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n \u0111ang r\u1ea5t t\u1ed1t. H\u00e3y h\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng v\u1ec1 nh\u1eefng c\u00e1ch \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 thu \u0111\u01b0\u1ee3c nhi\u1ec1u gi\u00e1 tr\u1ecb h\u01a1n t\u1eeb c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n\u201d.<\/p>\n

\"G\u1eafn<\/p>\n

G\u1eafn k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 \u0111\u1ec3 t\u1ea1o doanh thu<\/p>\n<\/div>\n

2. G\u1eafn k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 qua c\u00e1c giao d\u1ecbch<\/h2>\n

H\u00e3y d\u00e0nh ch\u00fat th\u1eddi gian \u0111\u1ec3 v\u1ea1ch ra h\u00e0nh tr\u00ecnh ti\u00eau chu\u1ea9n c\u1ee7a kh\u00e1ch h\u00e0ng t\u1eeb \u0111\u1ea7u \u0111\u1ebfn cu\u1ed1i tr\u00ean c\u00e1c k\u00eanh b\u00e1n h\u00e0ng c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u. Ch\u1eafc ch\u1eafn, m\u1ed7i th\u01b0\u01a1ng hi\u1ec7u s\u1ebd c\u00f3 nhi\u1ec1u \u0111i\u1ec3m ch\u1ea1m trong su\u1ed1t h\u00e0nh tr\u00ecnh n\u00e0y, nh\u01b0ng li\u1ec7u trong t\u1ea5t c\u1ea3, c\u00f3 \u0111i\u1ec3m ti\u1ebfp x\u00fac n\u00e0o kh\u00f4ng nh\u1eb1m m\u1ee5c \u0111\u00edch th\u00f4i th\u00fac kh\u00e1ch h\u00e0ng ch\u1ed1t \u0111\u01a1n? Hay t\u1ea5t c\u1ea3 \u0111\u1ec1u ch\u1ec9 mang t\u00ednh ch\u1ea5t giao d\u1ecbch?<\/p>\n

\u0110\u1eebng qu\u00ean r\u1eb1ng kh\u00e1ch h\u00e0ng c\u00f2n c\u00f3 m\u1ed9t cu\u1ed9c s\u1ed1ng \u0111\u1ea7y m\u00e0u s\u1eafc b\u00ean ngo\u00e0i giao d\u1ecbch v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. Kim Totty, gi\u00e1m \u0111\u1ed1c ti\u1ebfp th\u1ecb c\u1ee7a Hallmark Business Connections tin r\u1eb1ng, vi\u1ec7c c\u00f3 th\u1ec3 \u0111\u01b0a th\u01b0\u01a1ng hi\u1ec7u g\u1eafn li\u1ec1n v\u1edbi nh\u1eefng kho\u1ea3nh kh\u1eafc \u0111\u1eb7c bi\u1ec7t v\u1edbi kh\u00e1ch h\u00e0ng ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 gi\u00fap h\u1ed3i sinh v\u00e0 c\u1ee7ng c\u1ed1 m\u1ed1i quan h\u1ec7 g\u1eafn k\u1ebft, g\u1ea7n g\u0169i gi\u1eefa th\u01b0\u01a1ng hi\u1ec7u v\u1edbi nh\u1eefng ng\u01b0\u1eddi \u1ee7ng h\u1ed9.<\/p>\n

T\u1eeb kinh nghi\u1ec7m c\u1ee7a Totty, nh\u1eefng th\u01b0\u01a1ng hi\u1ec7u ghi nh\u1edb v\u00e0 nh\u1eadn bi\u1ebft kh\u00e1ch h\u00e0ng trong \u201cnh\u1eefng ng\u00e0y b\u00ecnh th\u01b0\u1eddng\u201d (nh\u01b0 sinh nh\u1eadt v\u00e0 c\u00e1c d\u1ecbp c\u00e1 nh\u00e2n kh\u00e1c) s\u1ebd gi\u00fap h\u1ecd c\u00f3 v\u1ecb th\u1ebf v\u01b0\u1ee3t tr\u1ed9i khi c\u1ea1nh tranh v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7. Sau khi CEO m\u1ed9t doanh nghi\u1ec7p g\u1eedi cho kh\u00e1ch h\u00e0ng th\u01b0 c\u1ea3m \u01a1n sau nh\u1eefng chia s\u1ebb \u0111\u1ea7y b\u1ed5 \u00edch c\u1ee7a h\u1ecd, \u0111\u1ea1i di\u1ec7n doanh nghi\u1ec7p \u0111\u00e3 chia s\u1ebb: \u201cT\u00f4i ch\u01b0a bao gi\u1edd nh\u1eadn \u0111\u01b0\u1ee3c b\u1ea5t k\u1ef3 \u0111i\u1ec1u g\u00ec nh\u01b0 v\u1eady t\u1eeb ph\u00eda c\u00f4ng ty v\u00e0 t\u00f4i r\u1ea5t \u1ea5n t\u01b0\u1ee3ng v\u1edbi s\u1ef1 quan t\u00e2m chu \u0111\u00e1o c\u1ee7a h\u1ecd\u201d.<\/p>\n

Vi\u1ec7c \u0111\u01b0a th\u00eam nhi\u1ec1u \u0111i\u1ec3m ch\u1ea1m trong h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 s\u1ebd m\u1ea5t th\u1eddi gian v\u00e0 kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng mang \u0111\u1ebfn k\u1ebft qu\u1ea3 ngay l\u1eadp t\u1ee9c. Tuy nhi\u00ean, giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng v\u1ec1 theo nh\u1eefng c\u00e1ch ch\u00e2n th\u00e0nh, quan t\u00e2m \u0111\u1ebfn cu\u1ed9c s\u1ed1ng \u0111\u1eddi th\u01b0\u1eddng c\u1ee7a h\u1ecd, ch\u1eb3ng h\u1ea1n nh\u01b0 g\u1eedi thi\u1ec7p nh\u00e2n Ng\u00e0y l\u1ec5 t\u00ecnh nh\u00e2n ho\u1eb7c ng\u00e0y \u0111\u1eb7c bi\u1ec7t trong ng\u00e0nh m\u00e0 h\u1ecd \u0111ang ho\u1ea1t \u0111\u1ed9ng, s\u1ebd t\u1ea1o ra m\u1ed9t k\u1ebft n\u1ed1i th\u00e2n thi\u1ec7n h\u01a1n gi\u1eefa b\u1ea1n v\u00e0 kh\u00e1ch h\u00e0ng. Trao quy\u1ec1n cho nh\u00e2n vi\u00ean \u0111\u1ec3 kh\u00f4ng ch\u1ec9 l\u1eafng nghe kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n h\u00e0nh \u0111\u1ed9ng d\u1ef1a tr\u00ean s\u1ef1 quan t\u00e2m thay v\u00ec ch\u1ec9 t\u1eadp trung \u0111\u1ec3 ch\u1ed1t \u0111\u01a1n.<\/p>\n

\"K\u1ebft<\/p>\n

K\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean nh\u1eefng k\u00eanh y\u00eau th\u00edch<\/p>\n<\/div>\n

3. Ti\u1ebfp c\u1eadn tr\u00ean k\u00eanh giao ti\u1ebfp \u01b0a th\u00edch<\/h2>\n

C\u00f4ng ngh\u1ec7 cho ph\u00e9p c\u00e1c doanh nghi\u1ec7p li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng qua email, tin nh\u1eafn, m\u1ea1ng x\u00e3 h\u1ed9i v\u00e0 nhi\u1ec1u c\u00e1ch kh\u00e1c. Tuy nhi\u00ean, nhi\u1ec1u khi, c\u00e1c c\u00f4ng ty l\u1ea1i ch\u1ee7 y\u1ebfu s\u1eed d\u1ee5ng c\u00e1c k\u00eanh \u01b0u ti\u00ean c\u1ee7a ri\u00eang m\u00ecnh ch\u1ee9 kh\u00f4ng ph\u1ea3i c\u00e1c k\u00eanh \u01b0a th\u00edch c\u1ee7a kh\u00e1ch h\u00e0ng. Theo Michael Swartz, \u0111\u1ed3ng s\u00e1ng l\u1eadp v\u00e0 ch\u1ee7 t\u1ecbch c\u1ee7a Health Karma, \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 khi\u1ebfn c\u00e1c th\u01b0\u01a1ng hi\u1ec7u r\u01a1i v\u00e0o t\u00ecnh th\u1ebf b\u1ea5t l\u1ee3i.<\/p>\n

Swartz n\u00eau ra quan \u0111i\u1ec3m v\u1ec1 vi\u1ec7c kinh doanh d\u1ef1a tr\u00ean nhu c\u1ea7u v\u00e0 s\u1edf th\u00edch c\u1ee7a h\u1ecd. V\u00ed d\u1ee5, n\u1ebfu b\u1ec7nh nh\u00e2n mu\u1ed1n nh\u1eadn cu\u1ed9c g\u1ecdi, Swartz s\u1ebd nh\u1ea5c m\u00e1y g\u1ecdi tr\u1ef1c ti\u1ebfp thay v\u00ec g\u1eedi c\u00e1c \u0111o\u1ea1n v\u0103n b\u1ea3n qua email. M\u1eb7c d\u00f9 \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c ph\u1ea3i th\u1ef1c hi\u1ec7n th\u00eam m\u1ed9t s\u1ed1 thao t\u00e1c, nh\u01b0ng th\u01b0\u01a1ng hi\u1ec7u n\u00e0y tin r\u1eb1ng n\u00f3 t\u1ea1o d\u1ef1ng \u0111\u01b0\u1ee3c l\u00f2ng tin v\u00e0 th\u1ec3 hi\u1ec7n \u0111\u01b0\u1ee3c s\u1ef1 quan t\u00e2m \u0111\u1eb7c bi\u1ec7t t\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. Swartz chia s\u1ebb: \u201cCho d\u00f9 \u0111\u00f3 l\u00e0 m\u1ed9t tin nh\u1eafn qua \u1ee9ng d\u1ee5ng \u0111\u1ec3 tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi v\u1ec1 quy\u1ec1n l\u1ee3i v\u00e0 ph\u1ea1m vi b\u1ea3o hi\u1ec3m hay cu\u1ed9c h\u1eb9n t\u01b0 v\u1ea5n v\u1edbi nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 y t\u1ebf v\u00e0o l\u00fac n\u1eeda \u0111\u00eam th\u00f4ng qua d\u1ecbch v\u1ee5 telehealth, ch\u00fang t\u00f4i lu\u00f4n s\u1eb5n s\u00e0ng ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi d\u00f9ng c\u1ee7a m\u00ecnh\u201d.<\/p>\n

\u201cV\u1edbi vi\u1ec7c k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ebfp t\u1ee5c t\u0103ng l\u00ean theo th\u1eddi gian, d\u1ecbch v\u1ee5 t\u1ef1 ph\u1ee5c v\u1ee5 kh\u00f4ng c\u00f2n l\u00e0 th\u1ee9 \u201ct\u1ed1t \u0111\u1ec3 c\u00f3\u201d. Thay v\u00e0o \u0111\u00f3, tr\u1ea3i nghi\u1ec7m h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng t\u1eeb \u0111\u1ea7u \u0111\u1ebfn cu\u1ed1i ng\u00e0y \u0111\u00f3ng vai tr\u00f2 trung t\u00e2m trong vi\u1ec7c gi\u1eef ch\u00e2n nhi\u1ec1u kh\u00e1ch h\u00e0ng h\u01a1n, th\u00fac \u0111\u1ea9y s\u1ef1 \u0111\u1ed5i m\u1edbi v\u00e0 ph\u00e1t tri\u1ec3n\u201d.<\/p>\n

N\u1ebfu b\u1ea1n mu\u1ed1n mang \u0111\u1ebfn nh\u1eefng tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t v\u00e0 khi\u1ebfn m\u1ecdi kh\u00e1ch h\u00e0ng \u0111\u1ec1u c\u1ea3m th\u1ea5y m\u00ecnh \u0111\u01b0\u1ee3c tr\u00e2n tr\u1ecdng, th\u00ec vi\u1ec7c nghe theo l\u1eddi khuy\u00ean c\u1ee7a Swartz c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t b\u01b0\u1edbc \u0111i kh\u00f4n ngoan. Ch\u1ec9 c\u1ea7n \u0111i\u1ec1u ch\u1ec9nh c\u00e1ch th\u1ee9c giao ti\u1ebfp, th\u01b0\u01a1ng hi\u1ec7u ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 khi\u1ebfn kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y t\u1eebng nhu c\u1ea7u c\u1ee7a h\u1ecd, t\u1eebng chi ti\u1ebft nh\u1ecf nh\u1ea5t trong mong mu\u1ed1n c\u1ee7a h\u1ecd \u0111ang \u0111\u01b0\u1ee3c ch\u00fa \u00fd. Khi nu\u00f4ng chi\u1ec1u kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch \u0111em \u0111\u1ebfn nh\u1eefng tr\u1ea3i nghi\u1ec7m v\u01b0\u1ee3t qu\u00e1 mong \u0111\u1ee3i c\u1ee7a h\u1ecd, b\u1ea1n s\u1ebd c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng \u0111\u1ea1t \u0111\u01b0\u1ee3c cam k\u1ebft c\u1ee7a h\u1ecd h\u01a1n.<\/p>\n

Cho d\u00f9 quy\u1ebft \u0111\u1ecbnh th\u1ef1c hi\u1ec7n nh\u1eefng thay \u0111\u1ed5i n\u00e0o kh\u00e1c trong n\u0103m t\u1edbi, th\u01b0\u01a1ng hi\u1ec7u c\u0169ng c\u1ea7n l\u01b0u \u00fd kh\u00f4ng th\u1ec3 b\u1ecf qua c\u00e1c quy tr\u00ecnh h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u01a1 b\u1ea3n c\u1ee7a m\u00ecnh. H\u00e3y s\u1eed d\u1ee5ng nh\u1eefng c\u01a1 h\u1ed9i n\u00e0y \u0111\u1ec3 tri \u00e2n kh\u00e1ch h\u00e0ng theo nh\u1eefng c\u00e1ch khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao. Thay \u0111\u1ed5i d\u00f9 l\u00e0 khi\u00eam t\u1ed1n c\u0169ng c\u00f3 th\u1ec3 gi\u00fap th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau v\u1ec1 danh ti\u1ebfng v\u00e0 l\u1ee3i nhu\u1eadn \u0111\u1ea7y tham v\u1ecdng nh\u1ea5t.<\/p>\n

Theo Forbes.com<\/em><\/p>\n

B\u00e0i li\u00ean quan:<\/em><\/p>\n

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  • 4 xu h\u01b0\u1edbng \u201cth\u1eddi \u0111\u1ea1i Covid\u201d t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn s\u1ea3n ph\u1ea9m v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/em><\/li>\n
  • 6 m\u1eb9o t\u0103ng doanh s\u1ed1 v\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng tr\u00ean mobile app<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Tuy nhi\u00ean, c\u00f3 m\u1ed9t c\u00e1ch \u0111\u1ea3m b\u1ea3o t\u1ea1o d\u1ef1ng \u0111\u01b0\u1ee3c n\u1ec1n m\u00f3ng c\u1ee7a th\u00e0nh c\u00f4ng: l\u00f2ng bi\u1ebft \u01a1n v\u00e0 tri \u00e2n nh\u1eefng kh\u00e1ch h\u00e0ng \u0111\u00e3 g\u1eafn b\u00f3, \u0111\u1ed3ng h\u00e0nh v\u1edbi doanh nghi\u1ec7p c\u1ee7a m\u00ecnh.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[219],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/52282"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=52282"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/52282\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=52282"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=52282"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=52282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}