{"id":52322,"date":"2023-12-20T03:10:43","date_gmt":"2023-12-19T20:10:43","guid":{"rendered":"https:\/\/masterskills.org\/blog\/cach-chien-luoc-du-lieu-tao-trai-nghiem-lien-mach-cho-khach-hang.html"},"modified":"2023-12-20T03:10:43","modified_gmt":"2023-12-19T20:10:43","slug":"cach-chien-luoc-du-lieu-tao-trai-nghiem-lien-mach-cho-khach-hang","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/cach-chien-luoc-du-lieu-tao-trai-nghiem-lien-mach-cho-khach-hang.html","title":{"rendered":"C\u00e1ch chi\u1ebfn l\u01b0\u1ee3c d\u1eef li\u1ec7u t\u1ea1o tr\u1ea3i nghi\u1ec7m li\u1ec1n m\u1ea1ch cho kh\u00e1ch h\u00e0ng"},"content":{"rendered":"
Trong b\u00e0i vi\u1ebft n\u00e0y ch\u00fang ta h\u00e3y c\u00f9ng l\u1eafng nghe nh\u1eefng chia s\u1ebb t\u1eeb \u00f4ng Nari Sitaraman \u2013 Gi\u00e1m \u0111\u1ed1c C\u00f4ng ngh\u1ec7 c\u1ee7a Crate and Barrel, chu\u1ed7i b\u00e1n l\u1ebb \u0111\u1ed3 n\u1ed9i th\u1ea5t h\u00e0ng \u0111\u1ea7u c\u1ee7a M\u1ef9, v\u1ec1 c\u00e1ch th\u01b0\u01a1ng hi\u1ec7u \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ec3 t\u1ea1o ra l\u1ee3i th\u1ebf v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tr\u00ean n\u1ec1n t\u1ea3ng s\u1ed1 c\u1ee7a m\u00ecnh.<\/p>\n

Nh\u1eefng gi\u00e1n \u0111o\u1ea1n do \u1ea3nh h\u01b0\u1edfng c\u1ee7a Covid-19 trong th\u1eddi gian qua kh\u00f4ng ch\u1ec9 \u1eadp \u0111\u1ebfn \u0111\u1ea7y b\u1ea5t ng\u1edd m\u00e0 c\u00f2n d\u1ed3n d\u1eadp, bu\u1ed9c c\u00e1c th\u01b0\u01a1ng hi\u1ec7u ph\u1ea3i \u0111\u1ea9y nhanh qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i v\u1ec1 chi\u1ebfn l\u01b0\u1ee3c v\u00e0 th\u1ef1c thi \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng \u2013 \u1edf kh\u00f4ng gian v\u00e0 c\u00e1ch th\u1ee9c h\u1ecd l\u1ef1a ch\u1ecdn. B\u00ean c\u1ea1nh \u0111\u00f3, th\u01b0\u01a1ng hi\u1ec7u mu\u1ed1n t\u1ed3n t\u1ea1i c\u0169ng bu\u1ed9c ph\u1ea3i \u0111\u1ea9y m\u1ea1nh c\u00e1c s\u00e1ng ki\u1ebfn \u200b\u200bchuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1 m\u1edbi c\u00f3 th\u1ec3 v\u01b0\u1ee3t qua c\u00e1c r\u00e0o c\u1ea3n tr\u01b0\u1edbc \u0111\u00e2y v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n.<\/p>\n

\"Crate<\/p>\n

Crate and Barrel, chu\u1ed7i b\u00e1n l\u1ebb \u0111\u1ed3 n\u1ed9i th\u1ea5t h\u00e0ng \u0111\u1ea7u c\u1ee7a M\u1ef9<\/p>\n<\/div>\n

T\u1ea1i Crate and Barrel, doanh s\u1ed1 b\u00e1n h\u00e0ng tr\u1ef1c tuy\u1ebfn v\u1ed1n \u0111\u00e3 chi\u1ebfm h\u01a1n m\u1ed9t n\u1eeda trong ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u. Tuy nhi\u00ean, k\u1ec3 t\u1eeb khi \u0111\u1ea1i d\u1ecbch b\u00f9ng n\u1ed5, \u200b\u200bdoanh s\u1ed1 b\u00e1n h\u00e0ng tr\u1ef1c tuy\u1ebfn \u0111\u00e3 t\u0103ng h\u01a1n 40%. Hi\u1ec7n t\u1ea1i, k\u00eanh online \u0111ang \u0111\u01b0\u1ee3c ghi nh\u1eadn chi\u1ebfm h\u01a1n 65% ho\u1ea1t \u0111\u1ed9ng kinh doanh t\u1ed5ng th\u1ec3 c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

Khi \u0111\u1ecdc nh\u1eefng b\u00e1o c\u00e1o d\u1ef1 \u0111o\u00e1n xu h\u01b0\u1edbng, ch\u00fang ta s\u1ebd th\u1ea5y t\u01b0\u01a1ng lai c\u1ee7a ng\u00e0nh b\u00e1n l\u1ebb \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u b\u1eb1ng s\u1ef1 k\u1ebft h\u1ee3p ho\u00e0n h\u1ea3o gi\u1eefa t\u01b0\u01a1ng t\u00e1c k\u1ef9 thu\u1eadt s\u1ed1 v\u00e0 v\u1eadt l\u00fd, t\u1ea1o n\u00ean m\u1ed9t tr\u1ea3i nghi\u1ec7m th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed ho\u00e0n to\u00e0n li\u1ec1n m\u1ea1ch v\u00e0 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a cao.<\/p>\n

\u0110\u00f3n \u0111\u1ea7u xu th\u1ebf, Crate and Barrel \u0111ang \u1ee9ng d\u1ee5ng tri\u1ec7t \u0111\u1ec3 c\u00f4ng ngh\u1ec7 ph\u00e2n t\u00edch d\u1eef li\u1ec7u, mang l\u1ea1i tr\u1ea3i nghi\u1ec7m phong ph\u00fa v\u00e0 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a h\u01a1n cho kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. Kh\u00f4ng nh\u1eefng th\u1ebf, c\u00f4ng ngh\u1ec7 m\u00e1y h\u1ecdc c\u00f2n c\u00f3 th\u1ec3 gi\u00fap th\u01b0\u01a1ng hi\u1ec7u \u0111i\u1ec1u h\u01b0\u1edbng v\u00e0 ho\u00e0n to\u00e0n l\u00e0m ch\u1ee7 th\u1ebf gi\u1edbi b\u00e1n l\u1ebb n\u0103ng \u0111\u1ed9ng n\u00e0y.<\/p>\n

Th\u01b0\u01a1ng hi\u1ec7u ph\u1ea3i \u0111\u1ea9y nhanh s\u00e1ng ki\u1ebfn \u200b\u200bchuy\u1ec3n \u0111\u1ed5i s\u1ed1 \u0111\u1ec3 t\u1ed3n t\u1ea1i, v\u01b0\u1ee3t qua c\u00e1c r\u00e0o c\u1ea3n v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau<\/h2>\n

S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn ng\u00e0y c\u00e0ng m\u1edd nh\u1ea1t. V\u00ed d\u1ee5, nh\u1eefng curbside pickup (d\u1ecbch v\u1ee5 \u0111\u1eb7t h\u00e0ng qua \u1ee9ng d\u1ee5ng tr\u00ean \u0111i\u1ec7n tho\u1ea1i v\u00e0 ship h\u00e0ng \u0111\u1ebfn t\u1eadn nh\u00e0) l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 k\u1ebft n\u1ed1i gi\u1eefa c\u1eeda h\u00e0ng v\u00e0 tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn. T\u01b0\u01a1ng t\u1ef1, danh m\u1ee5c mua s\u1eafm c\u0169ng tr\u1edf n\u00ean c\u00e1 nh\u00e2n h\u00f3a h\u01a1n, nh\u1edd v\u00e0o d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng tr\u1ef1c tuy\u1ebfn phong ph\u00fa \u0111\u00e3 cho ph\u00e9p th\u01b0\u01a1ng hi\u1ec7u t\u00f9y ch\u1ec9nh s\u1ea3n ph\u1ea9m \u2013 theo c\u00e1c nh\u00f3m kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau kh\u00e1c nhau.<\/p>\n

Tuy nhi\u00ean, t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng t\u1ea1i m\u1ed7i khu v\u1ef1c l\u00e0 kh\u00e1c nhau. C\u00e1c c\u1eeda h\u00e0ng v\u1eadt l\u00fd mang \u0111\u1ebfn nh\u1eefng tr\u1ea3i nghi\u1ec7m \u0111\u1ea7y c\u1ea3m h\u1ee9ng h\u01a1n: m\u1eddi ng\u01b0\u1eddi mua \u0111\u1ebfn \u0111\u1ec3 kh\u00e1m ph\u00e1 m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean hay ch\u1ea1m th\u1ef1c t\u1ebf v\u00e0o c\u00e1c s\u1ea3n ph\u1ea9m, \u0111\u1ed3ng th\u1eddi, ch\u1ee7 \u0111\u1ed9ng t\u01b0\u1edfng t\u01b0\u1ee3ng ra c\u00e1c kh\u1ea3 n\u0103ng b\u1ed1 tr\u00ed, thi\u1ebft k\u1ebf cho ng\u00f4i nh\u00e0 c\u1ee7a ch\u00ednh h\u1ecd.<\/p>\n

Trong khi \u0111\u00f3, tr\u00ean n\u1ec1n t\u1ea3ng s\u1ed1, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 ch\u1ee7 \u0111\u1ed9ng c\u00e1 nh\u00e2n h\u00f3a kh\u00f4ng gian c\u1ee7a m\u00ecnh theo c\u00e1c h\u01b0\u1edbng d\u1eabn. D\u00f9 v\u1eady, tr\u00ean online hi\u1ec7n \u0111ang thi\u1ebfu kh\u1ea3 n\u0103ng kh\u00e1m ph\u00e1 v\u1ec1 m\u1eb7t x\u00fac gi\u00e1c \u2013 y\u1ebfu t\u1ed1 then ch\u1ed1t cho c\u00e1c chuy\u1ebfn \u0111i mua s\u1eafm tr\u1ef1c ti\u1ebfp.<\/p>\n

K\u1ebft h\u1ee3p b\u1ea3n ch\u1ea5t \u0111\u1ea7y c\u1ea3m h\u1ee9ng, ki\u1ebfn \u200b\u200bth\u1ee9c v\u1ec1 b\u00e1n l\u1ebb th\u1ef1c t\u1ebf v\u1edbi s\u1ef1 phong ph\u00fa v\u00e0 c\u00e1 nh\u00e2n h\u00f3a l\u00e0 t\u01b0\u01a1ng lai c\u1ee7a mua s\u1eafm tr\u1ef1c tuy\u1ebfn<\/p>\n

\u0110i\u1ec1u n\u00e0y n\u00f3i l\u00ean m\u1ed9t trong nh\u1eefng th\u00e1ch th\u1ee9c quan tr\u1ecdng nh\u1ea5t m\u00e0 c\u00e1c nh\u00e0 b\u00e1n l\u1ebb g\u1eb7p ph\u1ea3i khi x\u00e2y d\u1ef1ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tr\u00ean c\u00e1c k\u00eanh s\u1ed1: thu h\u1eb9p kho\u1ea3ng c\u00e1ch gi\u1eefa vi\u1ec7c duy\u1ec7t trang web v\u00e0 mua s\u1eafm t\u1ea1i m\u1ed9t c\u1eeda h\u00e0ng v\u1eadt l\u00fd. \u0110\u00f3 l\u00e0 m\u1ed9t s\u1ef1 ti\u1ebfn b\u1ed9 kh\u00f4ng ng\u1eebng khi c\u00f3 s\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a c\u00f4ng ngh\u1ec7 v\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 kh\u00e1ch quan kh\u00e1c.<\/p>\n

\"Ch\u1ee9c<\/p>\n

Ch\u1ee9c n\u0103ng T\u00ecm ki\u1ebfm \u0111\u1ec3 gi\u00fap m\u1ecdi ng\u01b0\u1eddi t\u00ecm th\u1ea5y s\u1ea3n ph\u1ea9m tr\u00ean website<\/p>\n<\/div>\n

C\u00e1c website ban \u0111\u1ea7u \u0111\u00e3 c\u1ed1 g\u1eafng t\u00e1i t\u1ea1o l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ea1i c\u1eeda h\u00e0ng b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng ch\u1ee9c n\u0103ng T\u00ecm ki\u1ebfm \u0111\u1ec3 gi\u00fap m\u1ecdi ng\u01b0\u1eddi t\u00ecm th\u1ea5y s\u1ea3n ph\u1ea9m, c\u00e1c danh m\u1ee5c \u0111\u1ec3 h\u01b0\u1edbng d\u1eabn t\u00ecm hi\u1ec3u hay \u0111i\u1ec1u h\u01b0\u1edbng \u0111\u1ec3 h\u01b0\u1edbng kh\u00e1ch truy c\u1eadp \u0111\u1ebfn c\u00e1c trang c\u1ee5 th\u1ec3. V\u00e0 trong khi thi\u1ebft k\u1ebf trang web \u0111\u00e3 \u0111\u01b0\u1ee3c hi\u1ec7n \u0111\u1ea1i h\u00f3a v\u1ec1 m\u1eb7t th\u1ea9m m\u1ef9 v\u00e0 c\u00e1c t\u00ednh n\u0103ng thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi th\u00ec b\u1ea3n th\u00e2n c\u1ea5u tr\u00fac c\u1ee7a n\u00f3 v\u1eabn t\u01b0\u01a1ng \u0111\u1ed1i kh\u00f4ng thay \u0111\u1ed5i.<\/p>\n

Khi c\u00e1c t\u00e1c \u0111\u1ed9ng b\u00ean ngo\u00e0i v\u00e0 c\u00f4ng ngh\u1ec7 m\u1edbi xu\u1ea5t hi\u1ec7n, c\u00e1c c\u00f4ng ty n\u00ean t\u1eadn d\u1ee5ng c\u01a1 h\u1ed9i \u0111\u1ec3 h\u00ecnh dung l\u1ea1i ho\u00e0n to\u00e0n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng k\u1ef9 thu\u1eadt s\u1ed1. B\u1edfi, k\u1ebft h\u1ee3p b\u1ea3n ch\u1ea5t \u0111\u1ea7y c\u1ea3m h\u1ee9ng, ki\u1ebfn \u200b\u200bth\u1ee9c v\u1ec1 b\u00e1n l\u1ebb th\u1ef1c t\u1ebf v\u1edbi s\u1ef1 phong ph\u00fa v\u00e0 c\u00e1 nh\u00e2n h\u00f3a c\u1ee7a b\u00e1n l\u1ebb tr\u1ef1c tuy\u1ebfn m\u1edbi l\u00e0 t\u01b0\u01a1ng lai c\u1ee7a mua s\u1eafm tr\u1ef1c tuy\u1ebfn.<\/p>\n

C\u00f4ng ngh\u1ec7 \u0111\u00e1m m\u00e2y t\u1ea1o s\u1ee9c m\u1ea1nh cho c\u00e1ch m\u1ea1ng v\u1ec1 tr\u1ea3i nghi\u1ec7m li\u1ec1n m\u1ea1ch<\/h2>\n

Ch\u00fang ta \u0111ang b\u1eaft \u0111\u1ea7u m\u1ed9t k\u1ef7 nguy\u00ean m\u1edbi c\u1ee7a tr\u1ea3i nghi\u1ec7m b\u00e1n l\u1ebb, v\u01b0\u1ee3t ra ngo\u00e0i vi\u1ec7c s\u1eed d\u1ee5ng k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u1ec3 c\u1ee7ng c\u1ed1 tr\u1ea3i nghi\u1ec7m v\u1eadt l\u00fd m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n. Thay v\u00e0o \u0111\u00f3, tr\u1ecdng t\u00e2m m\u1edbi s\u1ebd l\u00e0 t\u1ed1i \u0111a h\u00f3a thi\u1ebft k\u1ebf v\u00e0 d\u1eef li\u1ec7u \u0111\u1ec3 t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m s\u00e1ng t\u1ea1o, truy\u1ec1n c\u1ea3m h\u1ee9ng h\u01a1n \u2013 c\u1ea3 tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn, \u0111\u1ed3ng th\u1eddi, t\u00ecm c\u00e1ch mang l\u1ea1i nh\u1eefng \u0111i\u1ec1u t\u1ed1t nh\u1ea5t cho c\u1ea3 hai.<\/p>\n

Ph\u1ea7n l\u1edbn cu\u1ed9c c\u00e1ch m\u1ea1ng mua s\u1eafm tr\u00ean n\u1ec1n t\u1ea3ng k\u1ef9 thu\u1eadt s\u1ed1 \u0111ang \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi c\u00f4ng ngh\u1ec7 \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y. \u0110\u00e1m m\u00e2y gi\u00fap vi\u1ec7c thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch l\u01b0\u1ee3ng l\u1edbn d\u1eef li\u1ec7u t\u1eeb c\u00e1c ngu\u1ed3n kh\u00e1c nhau d\u1ec5 d\u00e0ng h\u01a1n, nh\u01b0 th\u00f4ng tin l\u01b0u l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng trong c\u1eeda h\u00e0ng, m\u00f4 h\u00ecnh mua s\u1eafm tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng v\u00e0 c\u00e1c h\u00e0nh vi mua h\u00e0ng tr\u1ef1c tuy\u1ebfn kh\u00e1c. T\u1ea5t c\u1ea3 \u0111\u1ec1u gi\u00fap Crate and Barrel hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 \u0111i\u1ec3m kh\u00f3 c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 c\u00e1ch th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 x\u00f3a b\u1ecf c\u00e1c tr\u1edf ng\u1ea1i \u0111\u1ec3 li\u00ean t\u1ee5c c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m mua s\u1eafm hi\u1ec7n \u0111\u1ea1i.<\/p>\n

T\u1ed1c \u0111\u1ed9 v\u00e0 t\u00ednh linh ho\u1ea1t c\u1ee7a \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi ph\u00e1 v\u1ee1 c\u00e1c kho d\u1eef li\u1ec7u truy\u1ec1n th\u1ed1ng, l\u00e0 m\u1ed9t l\u1ee3i th\u1ebf r\u00f5 r\u00e0ng. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a, phong ph\u00fa, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 th\u01b0\u01a1ng hi\u1ec7u ph\u1ea3i thu th\u1eadp d\u1eef li\u1ec7u ph\u00f9 h\u1ee3p trong th\u1eddi gian th\u1ef1c t\u1eeb c\u00e1c \u0111i\u1ec3m ti\u1ebfp x\u00fac kh\u00e1c nhau c\u1ee7a h\u1ecd, sau \u0111\u00f3, t\u1ea1o m\u1ed9t ngu\u1ed3n d\u1eef li\u1ec7u duy nh\u1ea5t th\u1ec3 hi\u1ec7n c\u00e1i nh\u00ecn \u0111\u1ea7y \u0111\u1ee7 v\u1ec1 kh\u00e1ch h\u00e0ng.<\/p>\n

\"Google<\/p>\n

Google Cloud<\/p>\n<\/div>\n

T\u1ea1i Crate and Barrel, h\u1ecd ch\u1ee7 y\u1ebfu d\u1ef1a v\u00e0o c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch v\u00e0 l\u01b0u tr\u1eef d\u1eef li\u1ec7u BigQuery c\u1ee7a Google Cloud \u0111\u1ec3 ti\u1ebft ki\u1ec7m th\u1eddi gian chu\u1ea9n b\u1ecb ngu\u1ed3n d\u1eef li\u1ec7u. Nh\u1edd t\u00ednh d\u1ec5 s\u1eed d\u1ee5ng, th\u01b0\u01a1ng hi\u1ec7u thu h\u00fat \u0111\u01b0\u1ee3c nhi\u1ec1u ngu\u1ed3n th\u00f4ng tin g\u1ea5p 10 l\u1ea7n so v\u1edbi m\u1ed9t v\u00e0i n\u0103m tr\u01b0\u1edbc. Th\u00f4ng tin sau \u0111\u00f3 \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch v\u00e0 chuy\u1ec3n \u0111\u1ed5i th\u00e0nh nh\u1eefng th\u00f4ng tin chi ti\u1ebft h\u1eefu \u00edch c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn t\u01b0\u01a1ng t\u00e1c ti\u1ebfp theo c\u1ee7a kh\u00e1ch h\u00e0ng. V\u00e0 ch\u00ednh \u0111i\u1ec1u n\u00e0y s\u1ebd th\u00fac \u0111\u1ea9y doanh thu.<\/p>\n

V\u00ed d\u1ee5: b\u1eb1ng c\u00e1ch khai th\u00e1c d\u1eef li\u1ec7u \u0111a k\u00eanh v\u1ec1 th\u00f3i quen mua s\u1eafm c\u1ee7a kh\u00e1ch h\u00e0ng, ch\u00fang t\u00f4i \u0111\u00e3 chuy\u1ec3n th\u00e0nh c\u00f4ng vi\u1ec7c \u0111\u1ea7u t\u01b0 qua email tr\u1ef1c ti\u1ebfp sang qu\u1ea3ng c\u00e1o k\u1ef9 thu\u1eadt s\u1ed1 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a v\u1edbi \u00edt ma s\u00e1t v\u00e0 l\u1ee3i nhu\u1eadn gia t\u0103ng hai ch\u1eef s\u1ed1. Qu\u1ea3ng c\u00e1o tr\u00ean n\u1ec1n t\u1ea3ng s\u1ed1 cho ph\u00e9p Crate and Barrel c\u00f3 \u0111\u01b0\u1ee3c th\u00f4ng tin chi ti\u1ebft phong ph\u00fa v\u1ec1 kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, t\u1eeb \u0111\u00f3 c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng \u0111\u1ec3 tinh ch\u1ec9nh c\u00e1c chi\u1ebfn l\u01b0\u1ee3c nh\u1eafn tin v\u00e0 th\u00fac \u0111\u1ea9y qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng \u0111a k\u00eanh.<\/p>\n

Ch\u00fang t\u00f4i \u0111\u00e3 c\u00f3 m\u1ed9t c\u00e1i nh\u00ecn \u0111\u1ea7y \u0111\u1ee7 v\u1ec1 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng d\u1eef li\u1ec7u tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn \u0111\u1ec3 kh\u00f4ng ng\u1eebng c\u1ea3i thi\u1ec7n h\u00e0nh tr\u00ecnh c\u1ee7a h\u1ecd t\u1ea1i c\u00e1c \u0111i\u1ec3m ch\u1ea1m ch\u00ednh, xuy\u00ean su\u1ed1t tr\u1ea3i nghi\u1ec7m k\u1ef9 thu\u1eadt s\u1ed1 c\u0169ng nh\u01b0 ngo\u1ea1i tuy\u1ebfn.<\/p>\n

\u0110i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra ti\u1ebfp theo?<\/h2>\n

T\u01b0\u01a1ng lai c\u1ee7a mua s\u1eafm t\u1eadp trung nhi\u1ec1u h\u01a1n v\u00e0o c\u00e1c nh\u00f3m c\u00f4ng ngh\u1ec7, c\u0169ng nh\u01b0 c\u00e1c nh\u00e0 thi\u1ebft k\u1ebf v\u00e0 nh\u00e0 ti\u1ebfp th\u1ecb, \u0111\u1ec3 \u0111\u1ed5i m\u1edbi v\u1edbi t\u1ed1c \u0111\u1ed9 nhanh h\u01a1n so v\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng ng\u00e0y nay. May m\u1eafn thay, vi\u1ec7c di chuy\u1ec3n d\u1eef li\u1ec7u gi\u1eefa c\u00e1c kho l\u01b0u tr\u1eef kh\u00e1c nhau ho\u1eb7c tri\u1ec3n khai c\u00f4ng ngh\u1ec7 ph\u00e2n t\u00edch d\u1eef li\u1ec7u cho ph\u00e9p th\u01b0\u01a1ng hi\u1ec7u c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng ph\u1ea3n \u1ee9ng nhanh ch\u00f3ng.<\/p>\n

Cho d\u00f9 l\u00e0 l\u00fac kh\u1edfi \u0111\u1ed9ng s\u1ea3n ph\u1ea9m hay ph\u00e2n ph\u1ed1i \u1edf ch\u1eb7ng cu\u1ed1i, Crate and Barrel \u0111\u1ec1u c\u1ed1 g\u1eafng t\u1ea1o ra tr\u1ea3i nghi\u1ec7m minh b\u1ea1ch v\u00e0 \u00edt tr\u1edf ng\u1ea1i nh\u1ea5t trong su\u1ed1t v\u00f2ng \u0111\u1eddi c\u1ee7a s\u1ea3n ph\u1ea9m. C\u00e1ch c\u00e1c t\u1ed5 ch\u1ee9c s\u1eed d\u1ee5ng d\u1eef li\u1ec7u \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng c\u1ea3 ho\u1ea1t \u0111\u1ed9ng kinh doanh tr\u00ean n\u1ec1n t\u1ea3ng s\u1ed1 v\u00e0 v\u1eadt l\u00fd hi\u1ec7n v\u1eadn \u0111\u1ed9ng m\u1ea1nh m\u1ebd tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c ng\u00e0nh, kh\u00f4ng ch\u1ec9 ri\u00eang b\u00e1n l\u1ebb. Crate and Barrel th\u1ef1c s\u1ef1 \u0111\u00e3 c\u00f3 c\u01a1 h\u1ed9i t\u1ea1o ra l\u1ee3i th\u1ebf trong tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh \u2013 v\u00e0 t\u1ea5t c\u1ea3 \u0111\u1ec1u b\u1eaft \u0111\u1ea7u t\u1eeb vi\u1ec7c t\u1ed5 ch\u1ee9c l\u1ea1i d\u1eef li\u1ec7u m\u1ed9t c\u00e1ch th\u00f4ng minh v\u00e0 thu\u1eadn ti\u1ec7n nh\u1ea5t.<\/p>\n

Theo Think with google<\/em><\/p>\n

B\u00e0i li\u00ean quan:<\/em><\/p>\n

    \n
  • \u00a0Ng\u00e0nh c\u00f4ng nghi\u1ec7p th\u1eddi trang \u201ct\u1ef1 t\u00e1i t\u1ea1o\u201d th\u1ebf n\u00e0o trong \u0111\u1ea1i d\u1ecbch?<\/em><\/li>\n
  • S\u1eed d\u1ee5ng \u201ct\u00edn hi\u1ec7u\u201d ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec3 \u0111\u1ed9t ph\u00e1 trong cung c\u1ea5p d\u1ecbch v\u1ee5<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Nh\u1eefng gi\u00e1n \u0111o\u1ea1n do \u1ea3nh h\u01b0\u1edfng c\u1ee7a Covid-19 trong th\u1eddi gian qua kh\u00f4ng ch\u1ec9 \u1eadp \u0111\u1ebfn \u0111\u1ea7y b\u1ea5t ng\u1edd m\u00e0 c\u00f2n d\u1ed3n d\u1eadp, bu\u1ed9c c\u00e1c th\u01b0\u01a1ng hi\u1ec7u ph\u1ea3i \u0111\u1ea9y nhanh qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i v\u1ec1 chi\u1ebfn l\u01b0\u1ee3c v\u00e0 th\u1ef1c thi \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng \u2013 \u1edf kh\u00f4ng gian v\u00e0 c\u00e1ch th\u1ee9c h\u1ecd l\u1ef1a ch\u1ecdn. B\u00ean c\u1ea1nh \u0111\u00f3, th\u01b0\u01a1ng hi\u1ec7u mu\u1ed1n t\u1ed3n t\u1ea1i c\u0169ng bu\u1ed9c ph\u1ea3i \u0111\u1ea9y m\u1ea1nh c\u00e1c s\u00e1ng ki\u1ebfn \u200b\u200bchuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1 m\u1edbi c\u00f3 th\u1ec3 v\u01b0\u1ee3t qua c\u00e1c r\u00e0o c\u1ea3n tr\u01b0\u1edbc \u0111\u00e2y v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[219],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/52322"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=52322"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/52322\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=52322"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=52322"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=52322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}