{"id":52334,"date":"2023-12-20T03:13:40","date_gmt":"2023-12-19T20:13:40","guid":{"rendered":"https:\/\/masterskills.org\/blog\/loi-chung-thuc-cua-khach-hang-vu-khi-toi-quan-trong-voi-doanh-nghiep.html"},"modified":"2023-12-20T03:13:40","modified_gmt":"2023-12-19T20:13:40","slug":"loi-chung-thuc-cua-khach-hang-vu-khi-toi-quan-trong-voi-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/loi-chung-thuc-cua-khach-hang-vu-khi-toi-quan-trong-voi-doanh-nghiep.html","title":{"rendered":"L\u1eddi ch\u1ee9ng th\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng \u2013 v\u0169 kh\u00ed t\u1ed1i quan tr\u1ecdng v\u1edbi doanh nghi\u1ec7p"},"content":{"rendered":"
Kh\u00e1ch h\u00e0ng th\u01b0\u1eddng c\u00f3 th\u00f3i quen cu\u1ed9n tr\u00ean \u0111i\u1ec7n tho\u1ea1i c\u1ee7a h\u1ecd v\u00e0 ch\u1edd \u0111\u1ee3i \u0111\u01b0\u1ee3c t\u00e1c \u0111\u1ed9ng vi\u1ec7c mua th\u1ee9 g\u00ec \u0111\u00f3 t\u1eeb ai \u0111\u00f3, \u1edf \u0111\u00e2u \u0111\u00f3. Do v\u1eady, n\u1ebfu th\u01b0\u01a1ng hi\u1ec7u mu\u1ed1n m\u1edf r\u1ed9ng danh s\u00e1ch kh\u00e1ch h\u00e0ng, \u0111\u1eb7c bi\u1ec7t l\u00e0 doanh nghi\u1ec7p SaaS, th\u00ec vi\u1ec7c khai th\u00e1c l\u1eddi ch\u1ee9ng th\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 \u200b\u200bch\u00eca kh\u00f3a.<\/p>\n

Kh\u00f4ng nh\u1eefng th\u1ebf, th\u1eddi gian g\u1ea7n \u0111\u00e2y, testimonials c\u00f2n tr\u1edf th\u00e0nh y\u1ebfu t\u1ed1 quan tr\u1ecdng c\u00f3 kh\u1ea3 n\u0103ng thay \u0111\u1ed5i tr\u00f2 ch\u01a1i ti\u1ebfp th\u1ecb. B\u1edfi v\u00ec l\u1eddi ch\u1ee9ng th\u1ef1c \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng, m\u1ee9c \u0111\u1ed9 nh\u1eadn bi\u1ebft v\u1ec1 m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u, v.v \u2013 t\u1ea5t c\u1ea3 b\u1eaft \u0111\u1ea7u b\u1eb1ng m\u1ed9t c\u00e2u chuy\u1ec7n h\u1ea5p d\u1eabn v\u1ec1 c\u00e1ch s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c \u0111\u1ebfn cu\u1ed9c s\u1ed1ng c\u1ee7a m\u1ecdi ng\u01b0\u1eddi ra sao.<\/p>\n

Trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang ta h\u00e3y c\u00f9ng th\u1ea3o lu\u1eadn v\u1ec1 h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng l\u1eddi ch\u1ee9ng th\u1ef1c \u2013 testimonials m\u1ed9t c\u00e1ch chi ti\u1ebft v\u00e0 b\u00e0i b\u1ea3n \u0111\u1ec3 ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p SaaS nh\u00e9!<\/p>\n

\"L\u1eddi<\/p>\n

L\u1eddi ch\u1ee9ng th\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng<\/p>\n<\/div>\n

T\u1ea1i sao c\u1ea7n \u0111\u1eb7c bi\u1ec7t quan t\u00e2m \u0111\u1ebfn l\u1eddi ch\u1ee9ng th\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng?<\/h2>\n

T\u1ea5t c\u1ea3 ch\u00fang ta \u0111\u1ec1u bi\u1ebft doanh s\u1ed1 b\u00e1n h\u00e0ng l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh th\u00e0nh c\u00f4ng trong kinh doanh. B\u1ea1n c\u1ea7n thuy\u1ebft ph\u1ee5c m\u1ecdi ng\u01b0\u1eddi c\u00f3 ni\u1ec1m tin v\u1edbi th\u01b0\u01a1ng hi\u1ec7u tr\u01b0\u1edbc khi h\u1ecd c\u00e2n nh\u1eafc mua h\u00e0ng b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb hi\u1ec7u qu\u1ea3, t\u1eeb \u0111\u00f3 m\u1edbi c\u00f3 th\u1ec3 c\u00f3 th\u00eam kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 t\u0103ng chuy\u1ec3n \u0111\u1ed5i. \u0110\u00e2y ch\u00ednh l\u00e0 l\u00fd do testimonials tr\u1edf n\u00ean v\u00f4 c\u00f9ng l\u1ee3i h\u1ea1i:<\/p>\n

1. X\u00e1c \u0111\u1ecbnh ch\u00ednh x\u00e1c kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh<\/h3>\n

Ph\u00e2n t\u00edch l\u1eddi ch\u1ee9ng th\u1ef1c gi\u00fap th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 thu h\u1eb9p \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh c\u0169ng nh\u01b0 cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft v\u1ec1 nh\u1eefng g\u00ec h\u1ecd c\u1ea7n ho\u1eb7c mu\u1ed1n. T\u1eeb \u0111\u00e2y, b\u1ea1n c\u00f3 th\u1ec3 t\u00ecm ra nh\u00f3m ng\u01b0\u1eddi th\u00edch s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n, nh\u00f3m kh\u00f4ng v\u00e0 t\u1ea1i sao. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap th\u01b0\u01a1ng hi\u1ec7u c\u1ea3i thi\u1ec7n s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh \u0111\u1ec3 kh\u00e1ch h\u00e0ng lu\u00f4n h\u00e0i l\u00f2ng c\u0169ng nh\u01b0 nh\u1eafm m\u1ee5c ti\u00eau ch\u00ednh x\u00e1c h\u01a1n \u0111\u1ec3 c\u00f3 th\u1ec3 m\u1edf r\u1ed9ng ph\u1ea1m vi ti\u1ebfp c\u1eadn c\u1ee7a s\u1ea3n ph\u1ea9m.<\/p>\n

2. T\u1ea1o ni\u1ec1m tin v\u1edbi kh\u00e1ch h\u00e0ng<\/h3>\n

M\u1ed9t trong nh\u1eefng l\u1ee3i \u00edch c\u1ee7a l\u1eddi ch\u1ee9ng th\u1ef1c l\u00e0 kh\u1ea3 n\u0103ng c\u1ee7ng c\u1ed1 ni\u1ec1m tin m\u00e0 n\u00f3 mang l\u1ea1i cho kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. C\u00f3 m\u1ed9t l\u00fd do khi\u1ebfn thu\u1eadt ng\u1eef t\u00e2m l\u00fd b\u1ea7y \u0111\u00e0n t\u1ed3n t\u1ea1i. \u1ede m\u1ed9t m\u1ee9c n\u00e0o \u0111\u00f3, b\u1ed9 n\u00e3o c\u1ee7a ch\u00fang ta c\u00f3 xu h\u01b0\u1edbng t\u00ecm ki\u1ebfm s\u1ef1 x\u00e1c nh\u1eadn t\u1eeb nh\u1eefng ng\u01b0\u1eddi xung quanh.<\/p>\n

M\u1ecdi ng\u01b0\u1eddi c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng tin t\u01b0\u1edfng v\u00e0o l\u1eddi ch\u1ee9ng th\u1ef1c h\u01a1n b\u1edfi v\u00ec kh\u00e1ch h\u00e0ng \u2013 kh\u00f4ng gi\u1ed1ng nh\u01b0 \u0111\u1ea1i di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u hay nh\u00e2n vi\u00ean sales, h\u1ecd kh\u00f4ng quan t\u00e2m \u0111\u1ebfn vi\u1ec7c s\u1ea3n ph\u1ea9m c\u00f3 b\u00e1n \u0111\u01b0\u1ee3c hay kh\u00f4ng. H\u1ecd kh\u00f4ng c\u00f3 g\u00ec \u0111\u1ec3 m\u1ea5t, v\u1eady t\u1ea1i sao h\u1ecd l\u1ea1i n\u00f3i d\u1ed1i? C\u00e0ng nhi\u1ec1u ng\u01b0\u1eddi say m\u00ea s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n, th\u00ec ng\u01b0\u1eddi kh\u00e1c c\u00e0ng tin t\u01b0\u1edfng v\u00e0o vi\u1ec7c mua h\u00e0ng v\u00e0 c\u00e0ng nhanh ch\u00f3ng ra quy\u1ebft \u0111\u1ecbnh.<\/p>\n

\"Ch\u00ednh<\/p>\n

Ch\u00ednh nh\u1eefng l\u1eddi ch\u1ee9ng th\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd l\u00e0m n\u1ed5i b\u1eadt y\u1ebfu t\u1ed1 th\u01b0\u01a1ng hi\u1ec7u<\/p>\n<\/div>\n

3. N\u1ed5i b\u1eadt b\u1ea3n s\u1eafc c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u<\/h3>\n

Gi\u00fap t\u1ea1o ra m\u1ed9t b\u1ea3n s\u1eafc th\u01b0\u01a1ng hi\u1ec7u m\u1ea1nh m\u1ebd l\u00e0 m\u1ed9t trong nh\u1eefng l\u1ee3i \u00edch quan tr\u1ecdng c\u1ee7a testimonials v\u1edbi doanh nghi\u1ec7p SaaS. Ch\u00fang gi\u00fap m\u1ecdi ng\u01b0\u1eddi nh\u00ecn nh\u1eadn doanh nghi\u1ec7p qua con m\u1eaft c\u1ee7a nh\u1eefng kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng.<\/p>\n

H\u01a1n n\u1eefa, nh\u1eefng l\u1eddi ch\u1ee9ng th\u1ef1c c\u00f2n \u201cph\u00f3ng to \u0111\u1eb7c \u0111i\u1ec3m nh\u1eadn d\u1ea1ng\u201d th\u01b0\u01a1ng hi\u1ec7u, l\u00e0m n\u1ed5i b\u1eadt nh\u1eefng m\u1eb7t t\u00edch c\u1ef1c c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. Nh\u1edd v\u1eady, ch\u00fang gi\u00fap kh\u1eb3ng \u0111\u1ecbnh ch\u1eafc ch\u1eafn h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u1ec1 vi\u1ec7c b\u1ea1n l\u00e0 ai, nh\u1eefng g\u00ec b\u1ea1n cung c\u1ea5p v\u00e0 l\u00fd do t\u1ea1i sao th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n l\u1ea1i tr\u1edf th\u00e0nh Top of mind trong m\u1eaft nhi\u1ec1u kh\u00e1ch h\u00e0ng. Ch\u00ednh nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0y s\u1ebd t\u1ea1o cho th\u01b0\u01a1ng hi\u1ec7u m\u1ed9t c\u00e1 t\u00ednh ri\u00eang \u0111\u1ec3 k\u1ebft n\u1ed1i s\u00e2u s\u1eafc h\u01a1n v\u1edbi m\u1ecdi ng\u01b0\u1eddi.<\/p>\n

4. X\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m \u0111\u1ed9c \u0111\u00e1o c\u1ee7a s\u1ea3n ph\u1ea9m<\/h3>\n

M\u1ed9t l\u1ee3i \u00edch kh\u00e1c c\u1ee7a l\u1eddi ch\u1ee9ng th\u1ef1c l\u00e0 \u200b\u200bhi\u1ec3n th\u1ecb \u0111i\u1ec3m \u0111\u1ed9c \u0111\u00e1o c\u1ee7a s\u1ea3n ph\u1ea9m \u2013 \u0111\u00e2u l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 khi\u1ebfn s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n kh\u00e1c bi\u1ec7t so v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh. B\u1edfi, ch\u00ednh nh\u1eefng l\u1eddi ch\u1ee9ng th\u1ef1c s\u1ebd l\u00e0 minh ch\u1ee9ng r\u00f5 r\u00e0ng nh\u1ea5t v\u1ec1 vi\u1ec7c s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n \u0111\u00e3 ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 nh\u01b0 th\u1ebf n\u00e0o v\u1edbi kh\u00e1ch h\u00e0ng, nh\u1eefng l\u1ee3i \u00edch m\u00e0 s\u1ea3n ph\u1ea9m mang l\u1ea1i cho h\u1ecd v\u00e0 l\u00fd do t\u1ea1i sao h\u1ecd mu\u1ed1n gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m cho nh\u1eefng ng\u01b0\u1eddi kh\u00e1c.<\/p>\n

5. Gi\u00fap c\u1ea3i thi\u1ec7n doanh s\u1ed1<\/h3>\n

T\u1eadn d\u1ee5ng l\u1eddi ch\u1ee9ng th\u1ef1c trong ti\u1ebfp th\u1ecb l\u00e0 m\u1ed9t chi\u1ebfn thu\u1eadt b\u00e1n h\u00e0ng tuy\u1ec7t v\u1eddi. Khi kh\u00e1m ph\u00e1 m\u1ed9t s\u1ea3n ph\u1ea9m m\u1edbi, h\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u th\u1ef1c hi\u1ec7n m\u1ed9t s\u1ed1 nghi\u00ean c\u1ee9u \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m \u0111\u00f3 l\u00e0 h\u1ee3p ph\u00e1p, ch\u1ea5t l\u01b0\u1ee3ng. Do v\u1eady, ch\u00ednh nh\u1eefng reviews c\u00f3 th\u1ec3 th\u00f4i th\u00fac kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh mua ho\u1eb7c ngay l\u1eadp t\u1ee9c r\u1eddi \u0111i.<\/p>\n

M\u1ed9t trong nh\u1eefng l\u1ee3i \u00edch ch\u00ednh c\u1ee7a l\u1eddi ch\u1ee9ng th\u1ef1c trong SaaS l\u00e0 \u200b\u200bchuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng th\u00e0nh kh\u00e1ch h\u00e0ng tr\u1ea3 ph\u00ed. Cung c\u1ea5p b\u1eb1ng ch\u1ee9ng m\u1ea1ng x\u00e3 h\u1ed9i kh\u00f4ng thi\u00ean v\u1ecb t\u1eeb tr\u01b0\u1edbc r\u1eb1ng s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n \u0111\u00fang nh\u01b0 nh\u1eefng g\u00ec h\u1ecd n\u00f3i s\u1ebd c\u00f3 kh\u1ea3 n\u0103ng thuy\u1ebft ph\u1ee5c m\u1ecdi ng\u01b0\u1eddi t\u1ef1 tin ra quy\u1ebft \u0111\u1ecbnh mua h\u01a1n.<\/p>\n

Nh\u1eefng lo\u1ea1i testimonials ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3<\/h2>\n

Sau khi \u0111\u00e3 th\u1ea3o lu\u1eadn v\u1ec1 m\u1ed9t s\u1ed1 l\u1ee3i \u00edch c\u1ee7a l\u1eddi ch\u1ee9ng th\u1ef1c, ch\u00fang ta h\u00e3y c\u00f9ng ph\u00e2n t\u00edch xem l\u1eddi ch\u1ee9ng th\u1ef1c c\u00f3 nh\u1eefng d\u1ea1ng n\u00e0o v\u00e0 c\u00f3 th\u1ec3 \u1ee9ng d\u1ee5ng nh\u01b0 th\u1ebf n\u00e0o trong t\u1eebng tr\u01b0\u1eddng h\u1ee3p?<\/p>\n

Case studies \u2013 nghi\u00ean c\u1ee9u \u0111i\u1ec3n h\u00ecnh<\/h3>\n

C\u00e1c nghi\u00ean c\u1ee9u \u0111i\u1ec3n h\u00ecnh c\u00f3 th\u1ec3 cung c\u1ea5p b\u1eb1ng ch\u1ee9ng x\u00e1c minh cho th\u1ea5y \u0111\u1ed9 tin c\u1eady c\u1ee7a s\u1ea3n ph\u1ea9m. Case studies s\u1ebd l\u01b0u l\u1ea1i c\u1ee5 th\u1ec3 qu\u00e1 tr\u00ecnh kh\u00e1ch h\u00e0ng \u0111\u00e3 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m nh\u01b0 th\u1ebf n\u00e0o v\u00e0 s\u1ea3n ph\u1ea9m \u0111\u00f3 \u0111\u00e3 bi\u1ebfn \u0111\u1ed5i cu\u1ed9c s\u1ed1ng c\u1ee7a h\u1ecd ra sao.<\/p>\n

Tr\u00edch d\u1eabn<\/h3>\n

L\u1eddi ch\u1ee9ng th\u1ef1c c\u0169ng c\u00f3 th\u1ec3 \u1edf d\u1ea1ng tr\u00edch d\u1eabn \u0111\u1ed9c l\u1eadp t\u1eeb nh\u1eefng kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng. Lo\u1ea1i ch\u1ee9ng th\u1ef1c n\u00e0y r\u1ea5t \u0111\u01a1n gi\u1ea3n, nh\u01b0ng hi\u1ec7u qu\u1ea3 c\u1ef1c k\u1ef3 m\u1ea1nh m\u1ebd b\u1edfi kh\u1ea3 n\u0103ng truy\u1ec1n \u0111\u1ea1t quan \u0111i\u1ec3m c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, ng\u1eafn g\u1ecdn v\u00e0 c\u0169ng r\u1ea5t t\u00edch c\u1ef1c trong vi\u1ec7c thuy\u1ebft ph\u1ee5c m\u1ecdi ng\u01b0\u1eddi mua h\u00e0ng.<\/p>\n

\"\u0110\u00e1nh<\/p>\n

\u0110\u00e1nh gi\u00e1 ngang h\u00e0ng \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng<\/p>\n<\/div>\n

\u0110\u00e1nh gi\u00e1 ngang h\u00e0ng<\/h3>\n

\u0110\u00e1nh gi\u00e1 ngang h\u00e0ng l\u00e0 m\u1ed9t d\u1ea1ng l\u1eddi ch\u1ee9ng th\u1ef1c tuy\u1ec7t v\u1eddi \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi c\u00e1c chuy\u00ean gia \u2013 nh\u1eefng ng\u01b0\u1eddi c\u00f3 tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n c\u1ee5 th\u1ec3 trong th\u1ecb tr\u01b0\u1eddng ng\u00e1ch c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u. L\u1eddi ch\u1ee9ng th\u1ef1c ngang h\u00e0ng l\u00e0 b\u1eb1ng ch\u1ee9ng t\u1eeb chuy\u00ean gia r\u1eb1ng s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n \u0111\u00e1ng tin c\u1eady. S\u1eed d\u1ee5ng c\u00e1c lo\u1ea1i \u0111\u00e1nh gi\u00e1 n\u00e0y s\u1ebd t\u1ea1o th\u00eam uy t\u00edn th\u1ef1c s\u1ef1 cho s\u1ea3n ph\u1ea9m.<\/p>\n

Ph\u1ecfng v\u1ea5n<\/h3>\n

L\u1eddi ch\u1ee9ng th\u1ef1c d\u01b0\u1edbi d\u1ea1ng ph\u1ecfng v\u1ea5n th\u01b0\u1eddng \u0111\u01b0\u1ee3c l\u1ea5y t\u1eeb cu\u1ed9c ph\u1ecfng v\u1ea5n gi\u1eefa th\u01b0\u01a1ng hi\u1ec7u v\u00e0 kh\u00e1ch h\u00e0ng. Ch\u00fang h\u1eefu \u00edch v\u00ec xu\u1ea5t ph\u00e1t t\u1eeb c\u00e1c c\u00e2u h\u1ecfi c\u1ee5 th\u1ec3 c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 n\u1ebfu mu\u1ed1n kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng hi\u1ec3u r\u00f5 m\u1ed9t \u01b0u th\u1ebf v\u01b0\u1ee3t tr\u1ed9i c\u1ee7a s\u1ea3n ph\u1ea9m, b\u1ea1n ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 g\u1ee3i m\u1edf trong qu\u00e1 tr\u00ecnh tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

L\u1eddi ch\u1ee9ng th\u1ef1c c\u1ee7a ng\u01b0\u1eddi \u1ea3nh h\u01b0\u1edfng<\/h3>\n

L\u1eddi ch\u1ee9ng th\u1ef1c c\u00f3 th\u1ec3 \u0111\u1ebfn t\u1eeb nh\u1eefng ng\u01b0\u1eddi c\u00f3 s\u1ee9c \u1ea3nh h\u01b0\u1edfng \u2013 v\u1edbi ph\u1ea1m vi ti\u1ebfp c\u1eadn r\u1ed9ng r\u00e3i trong th\u1ecb tr\u01b0\u1eddng m\u00e0 b\u1ea1n \u0111ang nh\u1eafm m\u1ee5c ti\u00eau. \u0110\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c l\u1eddi ch\u1ee9ng th\u1ef1c d\u1ea1ng n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 h\u01b0\u1edbng d\u1eabn nh\u1eefng ng\u01b0\u1eddi c\u00f3 \u1ea3nh h\u01b0\u1edfng d\u00f9ng th\u1eed s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng chia s\u1ebb ch\u00e2n th\u1ef1c h\u01a1n.<\/p>\n

L\u1eddi ch\u1ee9ng th\u1ef1c tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i<\/h3>\n

M\u1ea1ng x\u00e3 h\u1ed9i \u1edf kh\u1eafp m\u1ecdi n\u01a1i, tr\u1edf th\u00e0nh ph\u01b0\u01a1ng ph\u00e1p hi\u1ec7n \u0111\u1ea1i \u0111\u1ec3 giao ti\u1ebfp v\u00e0 k\u1ebft n\u1ed1i. \u0110i\u1ec1u n\u00e0y \u0111\u00e3 d\u1eabn \u0111\u1ebfn s\u1ef1 ph\u1ed5 bi\u1ebfn c\u1ee7a c\u00e1c l\u1eddi ch\u1ee9ng th\u1ef1c tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i. Kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng s\u1ebd \u0111\u0103ng v\u1ec1 s\u1ea3n ph\u1ea9m h\u1ecd y\u00eau th\u00edch v\u00e0 chia s\u1ebb tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c c\u1ee7a h\u1ecd. Th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 chia s\u1ebb l\u1ea1i nh\u1eefng ph\u1ea3n h\u1ed3i n\u00e0y tr\u00ean c\u00e1c trang s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh \u0111\u1ec3 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ea3m th\u1ea5y tin t\u01b0\u1edfng h\u01a1n.<\/p>\n

B\u00e0i \u0111\u0103ng tr\u00ean blog<\/h3>\n

C\u00e1c b\u00e0i \u0111\u0103ng tr\u00ean blog l\u00e0 m\u1ed9t d\u1ea1ng l\u1eddi ch\u1ee9ng th\u1ef1c linh ho\u1ea1t. Ch\u00fang c\u00f3 th\u1ec3 ng\u1eafn g\u1ecdn v\u00e0 \u0111i v\u00e0o tr\u1ecdng t\u00e2m ho\u1eb7c chuy\u00ean s\u00e2u v\u1ec1 c\u00e2u chuy\u1ec7n c\u1ee7a kh\u00e1ch h\u00e0ng. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng ti\u1ebfng n\u00f3i c\u1ee7a m\u00ecnh \u0111\u1ec3 l\u1ed3ng gh\u00e9p v\u00e0 qu\u1ea3ng b\u00e1 nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng n\u00f3i.<\/p>\n

\"\u0110\u00e1nh<\/p>\n

\u0110\u00e1nh gi\u00e1 d\u01b0\u1edbi d\u1ea1ng video<\/p>\n<\/div>\n

N\u1ed9i dung Video<\/h3>\n

L\u1eddi ch\u1ee9ng th\u1ef1c kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i b\u1eb1ng v\u0103n b\u1ea3n \u2013 ch\u00fang c\u00f3 th\u1ec3 \u1edf \u0111\u1ecbnh d\u1ea1ng video. Nh\u00ecn th\u1ea5y bi\u1ec3u c\u1ea3m khu\u00f4n m\u1eb7t, nghe gi\u1ecdng n\u00f3i s\u1ebd t\u0103ng th\u00eam s\u1ee9c n\u1eb7ng cho l\u1eddi ch\u1ee9ng th\u1ef1c c\u0169ng nh\u01b0 thu h\u00fat ng\u01b0\u1eddi xem h\u01a1n. \u0110\u1ed3ng th\u1eddi, \u0111\u1ecbnh d\u1ea1ng n\u00e0y c\u0169ng l\u00e0m cho th\u00f4ng tin d\u1ec5 hi\u1ec3u v\u00e0 th\u00fa v\u1ecb h\u01a1n, t\u1eeb \u0111\u00f3 c\u1ea3i thi\u1ec7n m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c.<\/p>\n

L\u1eddi ch\u1ee9ng th\u1ef1c d\u1ea1ng d\u00e0i<\/h3>\n

Th\u00f4ng th\u01b0\u1eddng, l\u1eddi ch\u1ee9ng th\u1ef1c d\u1ea1ng d\u00e0i l\u00e0 c\u00e1c b\u00e0i vi\u1ebft kho\u1ea3ng h\u01a1n 1000 t\u1eeb v\u00e0 c\u00e1c cu\u1ed9c ph\u1ecfng v\u1ea5n ho\u1eb7c nghi\u00ean c\u1ee9u \u0111i\u1ec3n h\u00ecnh v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng trung th\u00e0nh nh\u1ea5t. Th\u00f4ng th\u01b0\u1eddng, tr\u1ecdng t\u00e2m l\u00e0 nh\u1eefng l\u1ee3i \u00edch m\u00e0 kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c khi s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd tuy\u1ec7t v\u1eddi nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n

Theo Business2community<\/em><\/p>\n

B\u00e0i li\u00ean quan:<\/em><\/p>\n

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  • 3 chi\u1ebfn l\u01b0\u1ee3c giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng trong \u0111\u1ea1i d\u1ecbch<\/em><\/li>\n
  • C\u00e1ch ch\u1ee9ng minh hi\u1ec7u qu\u1ea3 c\u1ee7a Influencer marketing<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Kh\u00f4ng nh\u1eefng th\u1ebf, th\u1eddi gian g\u1ea7n \u0111\u00e2y, testimonials c\u00f2n tr\u1edf th\u00e0nh y\u1ebfu t\u1ed1 quan tr\u1ecdng c\u00f3 kh\u1ea3 n\u0103ng thay \u0111\u1ed5i tr\u00f2 ch\u01a1i ti\u1ebfp th\u1ecb. B\u1edfi v\u00ec l\u1eddi ch\u1ee9ng th\u1ef1c \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng, m\u1ee9c \u0111\u1ed9 nh\u1eadn bi\u1ebft v\u1ec1 m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u, v.v \u2013 t\u1ea5t c\u1ea3 b\u1eaft \u0111\u1ea7u b\u1eb1ng m\u1ed9t c\u00e2u chuy\u1ec7n h\u1ea5p d\u1eabn v\u1ec1 c\u00e1ch s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c \u0111\u1ebfn cu\u1ed9c s\u1ed1ng c\u1ee7a m\u1ecdi ng\u01b0\u1eddi ra sao.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[219],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/52334"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=52334"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/52334\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=52334"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=52334"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=52334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}