{"id":52380,"date":"2023-12-20T03:24:55","date_gmt":"2023-12-19T20:24:55","guid":{"rendered":"https:\/\/masterskills.org\/blog\/feedback-cua-khach-hang-tai-san-vo-gia-giup-doanh-nghiep-dot-pha.html"},"modified":"2023-12-20T03:24:55","modified_gmt":"2023-12-19T20:24:55","slug":"feedback-cua-khach-hang-tai-san-vo-gia-giup-doanh-nghiep-dot-pha","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/feedback-cua-khach-hang-tai-san-vo-gia-giup-doanh-nghiep-dot-pha.html","title":{"rendered":"Feedback c\u1ee7a kh\u00e1ch h\u00e0ng: t\u00e0i s\u1ea3n v\u00f4 gi\u00e1 gi\u00fap doanh nghi\u1ec7p \u0111\u1ed9t ph\u00e1"},"content":{"rendered":"<div id=\"test\">Th\u01b0\u01a1ng hi\u1ec7u \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t gi\u1ea3i ph\u00e1p \u0111\u1ec3 ph\u00e1t tri\u1ec3n theo c\u1ea5p s\u1ed1 nh\u00e2n th\u00f4ng qua k\u1ebft n\u1ed1i m\u1ea1nh m\u1ebd h\u01a1n v\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh? N\u1ebfu v\u1eady, l\u1ef1a ch\u1ecdn \u0111\u1ea7u ti\u00ean l\u00e0 n\u00ean c\u00e2n nh\u1eafc l\u1ee3i th\u1ebf t\u1eeb nh\u1eefng ph\u1ea3n h\u1ed3i t\u00edch c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 t\u00ecm ra nh\u1eefng c\u00e1ch m\u1edbi v\u00e0 th\u00fa v\u1ecb h\u01a1n \u0111\u1ec3 ph\u00e1t tri\u1ec3n th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<p>M\u1ed9t l\u1ee3i \u00edch kh\u00f4ng th\u1ec3 kh\u00f4ng nh\u1eafc t\u1edbi khi s\u1eed d\u1ee5ng k\u1ef9 thu\u1eadt n\u00e0y \u0111\u00f3 ch\u00ednh l\u00e0: th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 thu th\u1eadp ph\u1ea3n h\u1ed3i t\u1eeb t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh ti\u1ebfp th\u1ecb hi\u1ec7n c\u00f3 c\u1ee7a m\u00ecnh. Email, m\u1ea1ng x\u00e3 h\u1ed9i v\u00e0 t\u01b0\u01a1ng t\u00e1c tr\u00ean website \u0111\u1ec1u c\u00f3 th\u1ec3 gi\u00fap th\u01b0\u01a1ng hi\u1ec7u hi\u1ec3u th\u00eam v\u1ec1 m\u1ee5c ti\u00eau, k\u1ef3 v\u1ecdng v\u00e0 tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/p>\n<p>M\u1ecdi t\u01b0\u01a1ng t\u00e1c v\u1edbi b\u1ea5t k\u1ef3 kh\u00e1ch h\u00e0ng, kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng n\u00e0o c\u0169ng \u0111\u1ec1u c\u00f3 th\u1ec3 khuy\u1ebfn kh\u00edch vi\u1ec7c h\u1ecd chia s\u1ebb \u00fd ki\u1ebfn \u200b\u200bc\u1ee7a m\u00ecnh. Ho\u1eb7c, th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 t\u0103ng m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a ng\u01b0\u1eddi d\u00f9ng, t\u1ea1o \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 h\u1ecd g\u1eedi feedback b\u1eb1ng c\u00e1ch g\u1eedi y\u00eau c\u1ea7u (m\u1ed9t c\u00e1ch chi\u1ebfn l\u01b0\u1ee3c) \u0111\u1ebfn ng\u01b0\u1eddi d\u00f9ng qua email, t\u00e0i kho\u1ea3n m\u1ea1ng x\u00e3 h\u1ed9i ho\u1eb7c \u1edf b\u1ea3ng c\u00e2u h\u1ecfi ngay tr\u00ean website.<\/p>\n<p>Khi \u0111\u00e3 thu th\u1eadp \u0111\u1ee7 l\u01b0\u1ee3ng ph\u1ea3n h\u1ed3i c\u1ea7n thi\u1ebft, \u0111\u00e3 \u0111\u1ebfn l\u00fac th\u1ef1c hi\u1ec7n c\u00e1c thay \u0111\u1ed5i \u0111\u1ed1i v\u1edbi website hay chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb c\u1ee7a m\u00ecnh. H\u00e3y xem x\u00e9t m\u1ed9t s\u1ed1 c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng feedback c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u0103ng doanh s\u1ed1, n\u00e2ng cao m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng d\u01b0\u1edbi \u0111\u00e2y nh\u00e9!<\/p>\n<div id=\"attachment_18813\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18813\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/ca-nha-hoa-trai-nghiem.jpg\" alt=\"T\u1eadn d\u1ee5ng ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00e1 nh\u00e2n ho\u00e1 tr\u1ea3i nghi\u1ec7m\" width=\"800\" height=\"450\" title=\"ca-nha-hoa-trai-nghiem\"><\/p>\n<p class=\"wp-caption-text\">T\u1eadn d\u1ee5ng ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00e1 nh\u00e2n ho\u00e1 tr\u1ea3i nghi\u1ec7m<\/p>\n<\/div>\n<h2 id=\"1-cai-thien-trai-nghiem-khach-hang\">C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/h2>\n<p>Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 thu\u1eadt ng\u1eef d\u00f9ng \u0111\u1ec3 m\u00f4 t\u1ea3 nh\u1eefng suy ngh\u0129, c\u1ea3m x\u00fac v\u00e0 c\u00e1c ki\u1ec3u h\u00e0nh vi m\u00e0 ng\u01b0\u1eddi d\u00f9ng g\u1eb7p ph\u1ea3i khi t\u01b0\u01a1ng t\u00e1c v\u1edbi th\u01b0\u01a1ng hi\u1ec7u. Th\u00f4ng th\u01b0\u1eddng, th\u01b0\u01a1ng hi\u1ec7u s\u1ebd mu\u1ed1n mong mu\u1ed1n mang \u0111\u1ebfn cho kh\u00e1ch truy c\u1eadp tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c v\u00e0 li\u1ec1n m\u1ea1ch tr\u00ean website.<\/p>\n<p>N\u1ebfu ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng h\u00e0i l\u00f2ng v\u1edbi c\u00f4ng ty c\u1ee7a b\u1ea1n, h\u1ecd c\u00f3 th\u1ec3 s\u1ebd kh\u00f4ng ti\u1ebfp t\u1ee5c mua h\u00e0ng n\u1eefa. Ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu \u0111\u00f3 l\u00e0 tr\u1ea3i nghi\u1ec7m tuy\u1ec7t v\u1eddi, th\u00ec r\u1ea5t c\u00f3 th\u1ec3 h\u1ecd s\u1ebd tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng trung th\u00e0nh v\u00e0 ng\u01b0\u1eddi \u1ee7ng h\u1ed9 th\u01b0\u01a1ng hi\u1ec7u m\u1ed9t c\u00e1ch tuy\u1ec7t \u0111\u1ed1i.<\/p>\n<p>C\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 tinh ch\u1ec9nh tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0 l\u1eafng nghe nh\u1eefng g\u00ec m\u1ecdi ng\u01b0\u1eddi ph\u00e0n n\u00e0n, chia s\u1ebb v\u00e0 \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 l\u1ea7n t\u1edbi h\u1ecd ph\u1ea3i wow l\u00ean khi quay l\u1ea1i website. Ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c v\u00e0 ti\u00eau c\u1ef1c \u0111\u00f3ng m\u1ed9t vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c \u0111\u1ecbnh h\u00ecnh c\u00e1ch trang web c\u1ee7a b\u1ea1n ho\u1ea1t \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o c\u0169ng nh\u01b0 c\u00e1ch b\u1ea1n s\u1ebd ph\u00e2n ph\u1ed1i n\u1ed9i dung ra sao.<\/p>\n<p>Gi\u1ea3 s\u1eed b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u email ph\u00e0n n\u00e0n r\u1eb1ng h\u1ecd c\u1ea3m th\u1ea5y r\u1ea5t kh\u00f3 ch\u1ecbu khi th\u01b0\u01a1ng hi\u1ec7u \u0111ang g\u1eedi qu\u00e1 nhi\u1ec1u email. \u0110\u00e2y l\u00e0 c\u01a1 h\u1ed9i l\u00fd t\u01b0\u1edfng \u0111\u1ec3 cho ph\u00e9p ng\u01b0\u1eddi \u0111\u0103ng k\u00fd nh\u1eadn b\u1ea3n tin c\u00f3 th\u1ec3 t\u00f9y ch\u1ec9nh theo s\u1edf th\u00edch, nhu c\u1ea7u c\u1ee7a h\u1ecd. Thay v\u00ec gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng email cho t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi, th\u01b0\u01a1ng hi\u1ec7u ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh b\u1eb1ng c\u00e1ch cho ph\u00e9p m\u1ed7i ng\u01b0\u1eddi ch\u1ecdn s\u1ed1 l\u01b0\u1ee3ng email v\u00e0 nh\u00f3m n\u1ed9i dung m\u00e0 h\u1ecd mu\u1ed1n nh\u1eadn.<\/p>\n<p>B\u00e2y gi\u1edd, h\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng b\u1ea1n \u0111ang xem b\u1ea3ng c\u00e2u h\u1ecfi \u0111\u01b0\u1ee3c g\u1eedi b\u1edfi nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 truy c\u1eadp blog c\u1ee7a b\u1ea1n. H\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u n\u00f3i r\u1eb1ng h\u1ecd r\u1ea5t th\u00edch n\u1ed9i dung c\u1ee7a b\u1ea1n nh\u01b0ng mu\u1ed1n xem c\u00e1c b\u00e0i \u0111\u0103ng theo c\u00e1ch thu\u1eadn ti\u1ec7n h\u01a1n. B\u1ea1n c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh website c\u1ee7a m\u00ecnh \u0111\u1ec3 cho ph\u00e9p t\u00ednh n\u0103ng t\u00ecm ki\u1ebfm ho\u1eb7c hi\u1ec3n th\u1ecb chuy\u00ean m\u1ee5c b\u00e0i vi\u1ebft b\u00ean sitebar \u0111\u1ec3 ng\u01b0\u1eddi \u0111\u1ecdc c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00ecm th\u1ea5y n\u1ed9i dung m\u00ecnh c\u1ea7n.<\/p>\n<div id=\"attachment_18792\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18792\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/xay-dung-thuong-hieu-e1615991888984.png\" alt=\"Ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd gi\u00fap c\u1ee7ng c\u1ed1 h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u\" width=\"800\" height=\"477\" title=\"xay-dung-thuong-hieu-e1615991888984\"><\/p>\n<p class=\"wp-caption-text\">Ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd gi\u00fap c\u1ee7ng c\u1ed1 h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u<\/p>\n<\/div>\n<h2 id=\"2-cung-co-danh-tieng-thuong-hieu\">C\u1ee7ng c\u1ed1 danh ti\u1ebfng th\u01b0\u01a1ng hi\u1ec7u<\/h2>\n<p>M\u1ed9t c\u00e1ch kh\u00e1c \u0111\u1ec3 khai th\u00e1c ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 chia s\u1ebb c\u00e1c \u0111\u00e1nh gi\u00e1 v\u00e0 l\u1eddi ch\u1ee9ng th\u1ef1c t\u1eeb kh\u00e1ch h\u00e0ng. Kh\u00f4ng nghi ng\u1edd g\u00ec khi m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u00f3i quen \u0111\u1ea7u ti\u00ean l\u00e0 t\u00ecm \u0111\u1ecdc review khi ngh\u0129 \u0111\u1ebfn vi\u1ec7c mua m\u1ed9t s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 m\u1edbi. \u0110\u1ed3ng th\u1eddi, th\u1ed1ng k\u00ea c\u0169ng cho th\u1ea5y, c\u00f3 t\u1edbi 83% ng\u01b0\u1eddi mua h\u00e0ng n\u00f3i r\u1eb1ng h\u1ecd tin t\u01b0\u1edfng c\u00e1c b\u00e0i \u0111\u00e1nh gi\u00e1 h\u01a1n l\u00e0 qu\u1ea3ng c\u00e1o t\u1eeb ch\u00ednh th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<p>Kh\u00f4ng nh\u1eefng th\u1ebf, th\u01b0\u01a1ng hi\u1ec7u lu\u00f4n c\u00f3 m\u1ed9t s\u1ed1 t\u00f9y ch\u1ecdn trong vi\u1ec7c t\u1eadn d\u1ee5ng ph\u1ea3n h\u1ed3i th\u00e0nh b\u1eb1ng ch\u1ee9ng tr\u00ean x\u00e3 h\u1ed9i. \u0110\u1ea7u ti\u00ean, vi\u1ec7c l\u00e0m quan tr\u1ecdng kh\u00f4ng th\u1ec3 b\u1ecf qua l\u00e0 b\u1ed5 sung l\u1eddi ch\u1ee9ng th\u1ef1c tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c trang \u0111\u00edch c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u. Khi ai \u0111\u00f3 l\u1ea7n \u0111\u1ea7u ti\u00ean t\u00ecm th\u1ea5y trang web c\u1ee7a b\u1ea1n, h\u1ecd lu\u00f4n mu\u1ed1n bi\u1ebft ng\u01b0\u1eddi kh\u00e1c ngh\u0129 g\u00ec v\u1ec1 c\u00f4ng ty c\u1ee7a b\u1ea1n. \u0110\u1eb7c bi\u1ec7t, nh\u1eefng chia s\u1ebb t\u1eeb nh\u1eefng kh\u00e1ch h\u00e0ng n\u1ed5i ti\u1ebfng ho\u1eb7c nh\u1eefng ng\u01b0\u1eddi c\u00f3 \u1ea3nh h\u01b0\u1edfng s\u1ebd t\u1ea1o s\u1ef1 tin t\u01b0\u1edfng v\u00e0 g\u1eafn k\u1ebft nhi\u1ec1u h\u01a1n gi\u1eefa kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u1edbi th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<p>Trang m\u00f4 t\u1ea3 s\u1ea3n ph\u1ea9m l\u00e0 m\u1ed9t v\u1ecb tr\u00ed t\u1ed1i \u01b0u kh\u00e1c \u0111\u1ec3 khuy\u1ebfn kh\u00edch ng\u01b0\u1eddi d\u00f9ng chia s\u1ebb feedback. Nh\u1eefng review chi ti\u1ebft c\u00f3 th\u1ec3 th\u00f4i th\u00fac m\u1ecdi ng\u01b0\u1eddi t\u00f2 m\u00f2 t\u00ecm hi\u1ec3u v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u, s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n \u0111\u1ec3 t\u1eeb \u0111\u00f3 c\u00f3 th\u1ec3 chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch truy c\u1eadp th\u00e0nh kh\u00e1ch h\u00e0ng. N\u1ebfu mu\u1ed1n t\u1ed1i \u0111a h\u00f3a k\u1ebft qu\u1ea3 c\u1ee7a m\u00ecnh, \u0111\u1eebng d\u1eebng l\u1ea1i \u1edf s\u1ed1 l\u01b0\u1ee3ng sao \u0111\u01a1n gi\u1ea3n. H\u00e3y cho ph\u00e9p kh\u00e1ch h\u00e0ng n\u00f3i ch\u00ednh x\u00e1c l\u00fd do h\u1ecd h\u00e0i l\u00f2ng v\u1edbi s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n.<\/p>\n<p>B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 th\u1ea5y l\u01b0u l\u01b0\u1ee3ng truy c\u1eadp v\u00e0 doanh s\u1ed1 t\u0103ng l\u00ean khi chia s\u1ebb c\u00e1c b\u00e0i \u0111\u00e1nh gi\u00e1 tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i. V\u1edbi con s\u1ed1 kh\u1ed5ng l\u1ed3 \u2013 t\u1edbi 3,96 t\u1ef7 ng\u01b0\u1eddi s\u1eed d\u1ee5ng m\u1ea1ng x\u00e3 h\u1ed9i, r\u1ea5t nhi\u1ec1u kh\u1ea3 n\u0103ng kh\u00e1n gi\u1ea3 m\u1ee5c ti\u00eau s\u1ebd t\u00ecm ki\u1ebfm tr\u00ean c\u00e1c trang web nh\u01b0 Facebook v\u00e0 Instagram \u0111\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng \u0111i\u1ec3m \u0111au chung trong cu\u1ed9c s\u1ed1ng c\u1ee7a h\u1ecd.<\/p>\n<p>N\u1ebfu m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 \u0111\u1ecdc ph\u1ea3n h\u1ed3i th\u1ef1c s\u1ef1 t\u1eeb kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i, h\u1ecd c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng truy c\u1eadp trang web v\u00e0 cu\u1ed1i c\u00f9ng tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng.<\/p>\n<div id=\"attachment_11781\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11781\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/storytelling-in-content-marketing-1.jpg\" alt=\"Ch\u1ea5t li\u1ec7u m\u1edbi cho nh\u1eefng b\u00e0i \u0111\u0103ng tr\u00ean blog ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 \u0111\u1ebfn t\u1eeb feedback c\u1ee7a kh\u00e1ch h\u00e0ng\" width=\"800\" height=\"483\" title=\"storytelling-in-content-marketing-1\"><\/p>\n<p class=\"wp-caption-text\">Ch\u1ea5t li\u1ec7u m\u1edbi cho nh\u1eefng b\u00e0i \u0111\u0103ng tr\u00ean blog ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 \u0111\u1ebfn t\u1eeb feedback c\u1ee7a kh\u00e1ch h\u00e0ng<\/p>\n<\/div>\n<h2 id=\"3-tao-noi-dung-moi-tren-blog\">T\u1ea1o n\u1ed9i dung m\u1edbi tr\u00ean blog<\/h2>\n<p>Nghi\u00ean c\u1ee9u cho th\u1ea5y r\u1eb1ng, c\u00e1c b\u00e0i blog v\u1edbi n\u1ed9i dung h\u1eefu \u00edch v\u00e0 th\u00e2n thi\u1ec7n v\u1edbi SEO c\u00f3 th\u1ec3 t\u0103ng l\u01b0u l\u01b0\u1ee3ng truy c\u1eadp trang web l\u00ean 2.000%! Nh\u01b0ng l\u1ee3i \u00edch kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf \u0111\u00f3, c\u00f3 t\u1edbi 72% c\u00e1c nh\u00e0 ti\u1ebfp th\u1ecb b\u00e1o c\u00e1o r\u1eb1ng m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb n\u1ed9i dung m\u1ea1nh m\u1ebd xoay quanh vi\u1ec7c th\u01b0\u1eddng xuy\u00ean xu\u1ea5t b\u1ea3n c\u00e1c b\u00e0i b\u00e1o ch\u1ea5t l\u01b0\u1ee3ng s\u1ebd gi\u00fap t\u0103ng t\u01b0\u01a1ng t\u00e1c tr\u00ean website.<\/p>\n<p>Ph\u1ea3n h\u1ed3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng cho ph\u00e9p th\u01b0\u01a1ng hi\u1ec7u \u0111\u01b0a chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb n\u1ed9i dung c\u1ee7a m\u00ecnh l\u00ean c\u1ea5p \u0111\u1ed9 ti\u1ebfp theo. Thay v\u00ec d\u1ef1a v\u00e0o nghi\u00ean c\u1ee9u ri\u00eang l\u1ebb khi \u0111\u01b0a ra \u00fd t\u01b0\u1edfng ch\u1ee7 \u0111\u1ec1, th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 xem x\u00e9t nh\u1eefng g\u00ec kh\u00e1ch truy c\u1eadp chia s\u1ebb v\u00e0 nhu c\u1ea7u m\u00e0 kh\u00e1ch h\u00e0ng c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng.<\/p>\n<p>T\u1ea5t c\u1ea3 nh\u1eefng g\u00ec th\u01b0\u01a1ng hi\u1ec7u c\u1ea7n l\u00e0m l\u00e0 t\u1ea1o m\u1ed9t bi\u1ec3u m\u1eabu ph\u1ea3n h\u1ed3i tr\u00ean blog. Khuy\u1ebfn kh\u00edch ng\u01b0\u1eddi \u0111\u1ecdc n\u00eau \u00fd ki\u1ebfn \u200b\u200bc\u1ee7a h\u1ecd v\u1ec1 c\u00e1c b\u00e0i \u0111\u0103ng hi\u1ec7n c\u00f3 ho\u1eb7c \u0111\u1ec1 xu\u1ea5t \u00fd t\u01b0\u1edfng ch\u1ee7 \u0111\u1ec1 m\u00e0 h\u1ecd quan t\u00e2m. N\u1ebfu \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng m\u1ed9t c\u00e1ch chi\u1ebfn l\u01b0\u1ee3c, b\u1ea1n th\u1eadm ch\u00ed c\u00f3 th\u1ec3 khi\u1ebfn ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111i\u1ec1n th\u00f4ng tin \u0111\u0103ng k\u00fd nh\u1eadn t\u00e0i li\u1ec7u qua email.<\/p>\n<p>Sau khi xem qua c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi, b\u1ea1n s\u1ebd b\u1eaft \u0111\u1ea7u nh\u1eadn th\u1ea5y c\u00e1c ki\u1ec3u n\u1ed9i dung m\u00e0 m\u1ecdi ng\u01b0\u1eddi mu\u1ed1n \u0111\u1ecdc. B\u00e2y gi\u1edd, b\u1ea1n c\u00f3 th\u1ec3 l\u1ea5y d\u1eef li\u1ec7u \u0111\u00f3 v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch cho c\u00e1c b\u00e0i \u0111\u0103ng trong t\u01b0\u01a1ng lai.<\/p>\n<div id=\"attachment_19158\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-19158 size-full\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/Screen-Shot--09-27-at-21.54.31.png\" alt=\"G\u00f3p \u00fd t\u1eeb ng\u01b0\u1eddi d\u00f9ng c\u00f3 vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c c\u1ea3i ti\u1ebfn s\u1ea3n ph\u1ea9m\" width=\"800\" height=\"637\" title=\"Screen-Shot--09-27-at-21.54.31\"><\/p>\n<p class=\"wp-caption-text\">G\u00f3p \u00fd t\u1eeb ng\u01b0\u1eddi d\u00f9ng c\u00f3 vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c c\u1ea3i ti\u1ebfn s\u1ea3n ph\u1ea9m<\/p>\n<\/div>\n<h2 id=\"4-thu-nghiem-tinh-nang-san-pham-moi\">Th\u1eed nghi\u1ec7m t\u00ednh n\u0103ng, s\u1ea3n ph\u1ea9m m\u1edbi<\/h2>\n<p>B\u1ea1n c\u00f3 n\u00f3i r\u1eb1ng ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n kh\u00e1m ph\u00e1 c\u00e1c lu\u1ed3ng doanh thu m\u1edbi kh\u00f4ng? Khi c\u00f3 th\u1ec3 hi\u1ec3u nh\u1eefng g\u00ec kh\u00e1ch truy c\u1eadp mong \u0111\u1ee3i, th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh kho\u1ea3ng c\u00e1ch gi\u1eefa k\u1ef3 v\u1ecdng c\u1ee7a h\u1ecd v\u00e0 nh\u1eefng \u0111\u1ec1 xu\u1ea5t gi\u00e1 tr\u1ecb m\u00e0 b\u1ea1n \u0111em l\u1ea1i.<\/p>\n<p>Trong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p, gi\u1ea3i ph\u00e1p \u0111\u1ec3 l\u1ea5p \u0111\u1ea7y kho\u1ea3ng tr\u1ed1ng n\u00e0y l\u00e0 m\u1ed9t s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ho\u1eb7c t\u00ednh n\u0103ng m\u1edbi. V\u00ed d\u1ee5: n\u1ebfu b\u1ea1n th\u1ea5y 76% ch\u1ee7 doanh nghi\u1ec7p n\u00f3i r\u1eb1ng h\u1ecd mu\u1ed1n c\u00f3 h\u1ed7 tr\u1ee3 gi\u1eef ch\u1ed7 sau n\u0103m \u0111\u1ea7u ti\u00ean, c\u00e1ch thanh to\u00e1n b\u1ed5 sung n\u00e0y tr\u1edf th\u00e0nh m\u1ed9t l\u1ef1a ch\u1ecdn h\u1ea5p d\u1eabn h\u01a1n nhi\u1ec1u.<\/p>\n<p>B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 t\u00ecm hi\u1ec3u v\u1ec1 c\u00e1c \u0111i\u1ec3m \u0111au c\u1ee5 th\u1ec3 m\u00e0 m\u00ecnh ch\u01b0a t\u1eebng x\u00e9t t\u1edbi. Vi\u1ec7c x\u00e1c \u0111\u1ecbnh nh\u1eefng c\u01a1 h\u1ed9i n\u00e0y v\u00e0 c\u1ea3i thi\u1ec7n th\u01b0\u01a1ng hi\u1ec7u d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 gi\u00fap t\u0103ng doanh s\u1ed1, t\u1ea1o \u0111\u1ed9t ph\u00e1 v\u1ec1 m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c.<\/p>\n<p>N\u1ebfu \u0111ang t\u00ecm ki\u1ebfm ngu\u1ed3n c\u1ea3m h\u1ee9ng t\u1ee9c th\u00ec, b\u1ea1n c\u00f3 th\u1ec3 truy c\u1eadp m\u1ea1ng x\u00e3 h\u1ed9i v\u00e0 b\u1eaft \u0111\u1ea7u cu\u1ed9c tr\u00f2 chuy\u1ec7n tr\u00ean trang c\u1ee7a m\u00ecnh v\u1edbi kh\u00e1ch h\u00e0ng. Email h\u1ecfi ng\u01b0\u1eddi \u0111\u0103ng k\u00fd v\u1ec1 c\u00e1ch h\u1ecd \u0111ang s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n, nh\u1eefng g\u00ec h\u1ecd mu\u1ed1n c\u0169ng c\u00f3 th\u1ec3 h\u1eefu \u00edch khi b\u1ea1n mu\u1ed1n t\u00ecm c\u00e1c lu\u1ed3ng doanh thu m\u1edbi.<\/p>\n<p>C\u00f3 v\u00f4 s\u1ed1 c\u00e1ch \u0111\u1ec3 s\u1eed d\u1ee5ng ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p. Trong b\u00e0i vi\u1ebft h\u00f4m nay, ch\u00fang t\u00f4i \u0111\u00e3 gi\u1edbi thi\u1ec7u m\u1ed9t s\u1ed1 t\u00f9y ch\u1ecdn m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u s\u1eed d\u1ee5ng \u0111\u1ec3 t\u0103ng l\u1ee3i nhu\u1eadn, m\u1edf r\u1ed9ng danh s\u00e1ch kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 c\u1ee7ng c\u1ed1 ni\u1ec1m tin c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n<p>C\u00f3 th\u1ec3 s\u1ebd c\u1ea7n ph\u1ea3i suy ngh\u0129 c\u1ea9n th\u1eadn v\u1ec1 c\u00e1c m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p tr\u01b0\u1edbc khi \u00e1p d\u1ee5ng nh\u1eefng g\u1ee3i \u00fd \u1edf tr\u00ean v\u00e0o th\u1ef1c t\u1ebf, nh\u01b0ng, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 t\u1ea5t c\u1ea3 nh\u1eefng gi\u1ea3i ph\u00e1p, h\u00e0nh \u0111\u1ed9ng c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u n\u00ean h\u01b0\u1edbng t\u1edbi ng\u01b0\u1eddi d\u00f9ng, l\u1ea5y ng\u01b0\u1eddi d\u00f9ng l\u00e0m trung t\u00e2m.<\/p>\n<p>Kh\u00f4ng nh\u1eefng th\u1ebf, s\u1eed d\u1ee5ng feedback c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 tinh ch\u1ec9nh m\u00f4 h\u00ecnh kinh doanh c\u00f3 th\u1ec3 s\u1ebd l\u00e0 qu\u00e1 tr\u00ecnh t\u1ed1n nhi\u1ec1u th\u1eddi gian, b\u00f9 l\u1ea1i, n\u00f3 r\u1ea5t \u0111\u00e1ng \u0111\u1ec3 theo \u0111u\u1ed5i. N\u1ebfu b\u1ea1n l\u1eafng nghe ng\u01b0\u1eddi d\u00f9ng c\u1ee7a m\u00ecnh v\u00e0 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a h\u1ecd, b\u1ea1n c\u00f3 th\u1ec3 s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u \u0111\u00e1nh gi\u00e1 t\u00edch c\u1ef1c h\u01a1n v\u00e0 ch\u00ednh \u0111i\u1ec1u n\u00e0y s\u1ebd th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n l\u00e2u b\u1ec1n cho doanh nghi\u1ec7p.<\/p>\n<p style=\"text-align: right\"><em>Theo\u00a0Jared Atchison<\/em><\/p>\n<p><em>B\u00e0i li\u00ean quan:<\/em><\/p>\n<ul>\n<li><em>Ph\u1ee5 n\u1eef v\u00e0 Nam gi\u1edbi: kh\u00e1c bi\u1ec7t khi ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng<\/em><\/li>\n<li><em>L\u1eadp b\u1ea3n \u0111\u1ed3 \u0111\u1ec3 m\u1ecdi \u201c\u0111i\u1ec3m ch\u1ea1m\u201d tr\u00ean h\u00e0nh tr\u00ecnh, kh\u00e1ch h\u00e0ng \u0111\u1ec1u c\u00f3 tr\u1ea3i nghi\u1ec7m t\u1ed1i \u01b0u<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>M\u1ed9t l\u1ee3i \u00edch kh\u00f4ng th\u1ec3 kh\u00f4ng nh\u1eafc t\u1edbi khi s\u1eed d\u1ee5ng k\u1ef9 thu\u1eadt n\u00e0y \u0111\u00f3 ch\u00ednh l\u00e0: th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 thu th\u1eadp ph\u1ea3n h\u1ed3i t\u1eeb t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh ti\u1ebfp th\u1ecb hi\u1ec7n c\u00f3 c\u1ee7a m\u00ecnh. Email, m\u1ea1ng x\u00e3 h\u1ed9i v\u00e0 t\u01b0\u01a1ng t\u00e1c tr\u00ean website \u0111\u1ec1u c\u00f3 th\u1ec3 gi\u00fap th\u01b0\u01a1ng hi\u1ec7u hi\u1ec3u th\u00eam v\u1ec1 m\u1ee5c ti\u00eau, k\u1ef3 v\u1ecdng v\u00e0 tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[219],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/52380"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=52380"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/52380\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=52380"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=52380"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=52380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}