{"id":52435,"date":"2023-12-20T03:38:08","date_gmt":"2023-12-19T20:38:08","guid":{"rendered":"https:\/\/masterskills.org\/blog\/de-cai-thien-muc-do-gan-ket-cua-khach-hang-voi-thuong-hieu.html"},"modified":"2023-12-20T03:38:08","modified_gmt":"2023-12-19T20:38:08","slug":"de-cai-thien-muc-do-gan-ket-cua-khach-hang-voi-thuong-hieu","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/de-cai-thien-muc-do-gan-ket-cua-khach-hang-voi-thuong-hieu.html","title":{"rendered":"\u0110\u1ec3 c\u1ea3i thi\u1ec7n m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi th\u01b0\u01a1ng hi\u1ec7u"},"content":{"rendered":"<div id=\"test\">Tr\u1edf th\u00e0nh Top of mind trong m\u1eaft kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 thu v\u1ec1 doanh thu cao nh\u1ea5t t\u1eeb m\u1ed9t t\u1eadp kh\u00e1ch h\u00e0ng nh\u1ea5t \u0111\u1ecbnh, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i th\u1ef1c s\u1ef1 k\u1ebft n\u1ed1i hay t\u1ea1o \u0111\u01b0\u1ee3c li\u00ean k\u1ebft c\u1ea3m x\u00fac v\u1edbi h\u1ecd. G\u1ea7n g\u0169i v\u1edbi kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 \u0111\u1ec3 h\u00ecnh th\u00e0nh m\u1ed9t m\u1ed1i quan h\u1ec7 kinh doanh chung m\u00e0 c\u00f2n th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m t\u1eeb th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ebfn nhu c\u1ea7u c\u00e1 nh\u00e2n c\u1ee7a h\u1ecd c\u0169ng nh\u01b0 c\u00e1ch h\u1ecd \u0111ang s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 m\u00ecnh \u0111ang cung c\u1ea5p nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n<p>T\u1ea1o \u0111\u01b0\u1ee3c m\u1ed9t m\u1ed1i quan h\u1ec7 g\u1eafn k\u1ebft gi\u1eefa kh\u00e1ch h\u00e0ng \u2013 doanh nghi\u1ec7p l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 h\u1ed7 tr\u1ee3 th\u01b0\u01a1ng hi\u1ec7u c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5. B\u1edfi, nh\u1eefng kh\u00e1ch h\u00e0ng c\u00e0ng g\u1eafn b\u00f3 v\u1edbi th\u01b0\u01a1ng hi\u1ec7u l\u1ea1i c\u00e0ng c\u00f3 xu h\u01b0\u1edbng mua nhi\u1ec1u h\u01a1n, chia s\u1ebb nhi\u1ec1u h\u01a1n c\u0169ng nh\u01b0 th\u1ec3 hi\u1ec7n l\u00f2ng trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u nhi\u1ec1u h\u01a1n \u2013 nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0y s\u1ebd g\u00f3p ph\u1ea7n gi\u00fap th\u01b0\u01a1ng hi\u1ec7u t\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng.<\/p>\n<p>L\u00e0 m\u1ed9t ch\u1ee7 doanh nghi\u1ec7p hi\u1ec3u bi\u1ebft, b\u1ea1n n\u00ean c\u00e2n nh\u1eafc t\u1edbi nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c th\u00f4ng minh \u0111\u1ec3 thu h\u00fat v\u00e0 g\u1eafn k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. B\u1eb1ng c\u00e1ch n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0a kh\u00e1ch h\u00e0ng \u0111\u1ebfn g\u1ea7n h\u01a1n v\u1edbi doanh nghi\u1ec7p c\u1ee7a m\u00ecnh v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 c\u00e1ch h\u1eefu \u00edch \u0111\u1ec3 c\u1ea3i thi\u1ec7n m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<div id=\"attachment_19022\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-19022\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/nhu-cau-khach-hang.jpg\" alt=\"Th\u1ea5u hi\u1ec3u nhu c\u1ea7u, mong mu\u1ed1n th\u1ef1c s\u1ef1 c\u1ee7a kh\u00e1ch h\u00e0ng\" width=\"800\" height=\"418\" title=\"nhu-cau-khach-hang\"><\/p>\n<p class=\"wp-caption-text\">Th\u1ea5u hi\u1ec3u nhu c\u1ea7u, mong mu\u1ed1n th\u1ef1c s\u1ef1 c\u1ee7a kh\u00e1ch h\u00e0ng<\/p>\n<\/div>\n<h2 id=\"1-hieu-khach-hang-ma-minh-dang-phuc-vu\">Hi\u1ec3u kh\u00e1ch h\u00e0ng m\u00e0 m\u00ecnh \u0111ang ph\u1ee5c v\u1ee5<\/h2>\n<p>Hi\u1ec3u kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh l\u00e0 ai? H\u1ecd \u0111ang t\u00ecm ki\u1ebfm s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u00f3 ti\u00eau ch\u00ed g\u00ec c\u1ee5 th\u1ec3? v.v l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean \u0111\u1ec3 thi\u1ebft l\u1eadp m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng \u2013 doanh nghi\u1ec7p b\u1ec1n ch\u1eb7t. V\u00ec l\u00fd do n\u00e0y, th\u01b0\u01a1ng hi\u1ec7u n\u00ean \u0111\u00e0o s\u00e2u v\u00e0o c\u01a1 s\u1edf d\u1eef li\u1ec7u \u0111\u1ec3 t\u00ecm hi\u1ec3u v\u1ec1 nh\u00e2n kh\u1ea9u h\u1ecdc c\u1ee7a h\u1ecd c\u0169ng nh\u01b0 h\u00e0nh tr\u00ecnh h\u1ecd \u0111\u00e3 t\u01b0\u01a1ng t\u00e1c v\u1edbi th\u01b0\u01a1ng hi\u1ec7u ra sao.<\/p>\n<p>C\u00e0ng hi\u1ec3u kh\u00e1ch h\u00e0ng c\u00e0ng gi\u00fap th\u01b0\u01a1ng hi\u1ec7u n\u1eafm r\u00f5 h\u01a1n vai tr\u00f2 c\u1ee7a h\u1ecd l\u00e0 kh\u00f4ng th\u1ec3 thi\u1ebfu trong s\u1ef1 ph\u00e1t tri\u1ec3n v\u00e0 th\u00e0nh c\u00f4ng c\u1ee7a doanh nghi\u1ec7p. Ng\u01b0\u1ee3c l\u1ea1i, c\u0169ng t\u1eeb vi\u1ec7c hi\u1ec3u kh\u00e1ch h\u00e0ng, th\u01b0\u01a1ng hi\u1ec7u m\u1edbi c\u00f3 th\u1ec3 \u0111\u01b0a ra m\u1ed9t h\u1ec7 th\u1ed1ng ghi nh\u1eadn v\u00e0 \u201cth\u01b0\u1edfng\u201d x\u1ee9ng \u0111\u00e1ng cho nh\u1eefng kh\u00e1ch h\u00e0ng trung th\u00e0nh nh\u1ea5t c\u1ee7a m\u00ecnh.<\/p>\n<h2 id=\"2-tap-trung-vao-trai-nghiem-khach-hang\">T\u1eadp trung v\u00e0o tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/h2>\n<p>M\u1ed9t chi\u1ebfn l\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 trong vi\u1ec7c t\u0103ng m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c v\u00e0 g\u1eafn k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 cung c\u1ea5p cho h\u1ecd tr\u1ea3i nghi\u1ec7m s\u1ea3n ph\u1ea9m t\u1ed1t nh\u1ea5t. \u0110\u00e2y \u0111\u1ed3ng th\u1eddi c\u0169ng l\u00e0 \u1ea5n t\u01b0\u1ee3ng \u0111\u1ea7u ti\u00ean m\u00e0 th\u01b0\u01a1ng hi\u1ec7u t\u1ea1o ra \u2013 ch\u00fang \u0111\u00f3ng m\u1ed9t vai tr\u00f2 kh\u00f4ng th\u1ec3 thi\u1ebfu trong vi\u1ec7c c\u1ee7ng c\u1ed1 danh ti\u1ebfng c\u1ee7a doanh nghi\u1ec7p trong ng\u00e0nh. Do \u0111\u00f3, m\u1ee5c ti\u00eau kinh doanh c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u n\u00ean t\u1eadp trung v\u00e0o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, cung c\u1ea5p cho h\u1ecd nh\u1eefng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u1ed9c \u0111\u00e1o v\u00e0 c\u00e1 nh\u00e2n ho\u00e1.<\/p>\n<p>B\u1eb1ng c\u00e1ch n\u00e0y, th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n s\u1ebd kh\u00e1c bi\u1ec7t khi t\u1eadp trung v\u00e0o nhu c\u1ea7u, mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc ti\u00ean thay v\u00ec ch\u00fa tr\u1ecdng ho\u00e0n th\u00e0nh doanh s\u1ed1 khi gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m t\u1edbi h\u1ecd. B\u1edfi, ch\u1ec9 c\u00f3 l\u1eafng nghe kh\u00e1ch h\u00e0ng m\u1edbi gi\u00fap thi\u1ebft l\u1eadp l\u00f2ng trung th\u00e0nh v\u00e0 t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a h\u1ecd.<\/p>\n<p>T\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng, ph\u00e2n t\u00edch c\u00e1ch t\u01b0\u01a1ng t\u00e1c c\u1ee7a h\u1ecd v\u1edbi th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ec3 hi\u1ec3u h\u01a1n v\u1ec1 nh\u1eefng b\u1ea5t b\u00ecnh h\u1ecd \u0111ang g\u1eb7p ph\u1ea3i c\u0169ng nh\u01b0 nh\u1eefng \u0111i\u1ec3m ch\u1ea1m m\u00ecnh th\u1ef1c s\u1ef1 c\u1ea7n c\u1ea3i thi\u1ec7n. Ch\u01b0a h\u1ebft, ch\u1ec9 c\u00f3 t\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng m\u1edbi gi\u00fap doanh nghi\u1ec7p c\u1ea3i thi\u1ec7n m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u0169ng nh\u01b0 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5.<\/p>\n<div id=\"attachment_19021\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-19021\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/mang-xa-hoi.jpg\" alt=\"Khai th\u00e1c vai tr\u00f2 kh\u00f4ng th\u1ec3 thi\u1ebfu c\u1ee7a Video v\u00e0 M\u1ea1ng x\u00e3 h\u1ed9i\" width=\"800\" height=\"450\" title=\"mang-xa-hoi\"><\/p>\n<p class=\"wp-caption-text\">Khai th\u00e1c vai tr\u00f2 kh\u00f4ng th\u1ec3 thi\u1ebfu c\u1ee7a Video v\u00e0 M\u1ea1ng x\u00e3 h\u1ed9i<\/p>\n<\/div>\n<h2 id=\"3-su-dung-video-va-mang-xa-hoi\">S\u1eed d\u1ee5ng Video v\u00e0 M\u1ea1ng x\u00e3 h\u1ed9i<\/h2>\n<p>M\u1ed9t c\u00e1ch kh\u00e1c \u0111\u1ec3 thu h\u00fat v\u00e0 g\u1eafn k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 th\u00f4ng qua c\u00e1 nh\u00e2n h\u00f3a h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u trong m\u1eaft kh\u00e1ch h\u00e0ng. B\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau n\u00e0y b\u1eb1ng c\u00e1ch quay video v\u1ec1 ch\u00ednh m\u00ecnh v\u00e0 c\u00e1c s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n \u0111\u1ec3 qu\u1ea3ng b\u00e1 tr\u00ean c\u00e1c n\u1ec1n t\u1ea3ng truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i.<\/p>\n<p>M\u1ed9t c\u00e1ch \u0111\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh l\u00e0 th\u00f4ng qua cu\u1ed9c g\u1ecdi \u0111i\u1ec7n video. Cung c\u1ea5p cho kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n m\u1ed9t li\u00ean k\u1ebft m\u00e0 h\u1ecd c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3 li\u00ean h\u1ec7 v\u1edbi doanh nghi\u1ec7p v\u00e0 li\u00ean h\u1ec7 v\u1edbi nh\u00f3m h\u1ed7 tr\u1ee3 c\u1ee7a b\u1ea1n. C\u00e1c cu\u1ed9c g\u1ecdi video s\u1ebd gi\u00fap mang kh\u00e1ch h\u00e0ng \u0111\u1ebfn g\u1ea7n h\u01a1n, theo nh\u1eefng t\u01b0\u01a1ng t\u00e1c \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a.<\/p>\n<p>Nh\u00f3m h\u1ed7 tr\u1ee3 c\u0169ng n\u00ean \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o k\u1ef9 l\u01b0\u1ee1ng v\u1ec1 c\u00e1ch x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng t\u01b0\u01a1ng t\u00e1c kh\u00e1c nhau. B\u1eb1ng c\u00e1ch n\u00e0y, h\u1ecd s\u1ebd c\u00f3 c\u1ea3m gi\u00e1c tho\u1ea3i m\u00e1i khi chia s\u1ebb th\u00f4ng tin v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u v\u00e0 tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi, h\u00ecnh th\u1ee9c ph\u1ea3n h\u1ed3i qua video gi\u00fap t\u1ea1o nh\u1eefng k\u1ebft n\u1ed1i c\u00e1 nh\u00e2n ho\u00e1 v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<p>C\u00e1c trang m\u1ea1ng x\u00e3 h\u1ed9i c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 qu\u1ea3ng b\u00e1 video v\u00e0 t\u0103ng m\u1ee9c \u0111\u1ed9 ph\u1ed5 bi\u1ebfn th\u01b0\u01a1ng hi\u1ec7u. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 t\u1ed1t nh\u1ea5t, th\u01b0\u01a1ng hi\u1ec7u n\u00ean s\u00e1ng t\u1ea1o n\u1ed9i dung video c\u1ee7a m\u00ecnh v\u00e0 kh\u00e9o l\u00e9o l\u1ed3ng gh\u00e9p th\u00f4ng tin th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<h2 id=\"4-ca-nhan-hoa-dich-vu\">C\u00e1 nh\u00e2n h\u00f3a d\u1ecbch v\u1ee5<\/h2>\n<p>D\u00e0nh s\u1ef1 t\u1eadp trung cao nh\u1ea5t v\u00e0o tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 h\u00e3y t\u01b0\u01a1ng t\u00e1c v\u1edbi h\u1ecd theo nh\u1eefng c\u00e1ch c\u00e1 nh\u00e2n ho\u00e1. H\u00e3y t\u00ecm c\u00e1ch \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a m\u1ecdi kh\u00e1ch h\u00e0ng n\u1ebfu c\u00f3 th\u1ec3, \u0111\u1ed3ng th\u1eddi, c\u0169ng n\u00ean c\u00f3 c\u00e1c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c khi\u1ebfu n\u1ea1i c\u1ee7a h\u1ecd.<\/p>\n<p>Ph\u1ee5c v\u1ee5 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch h\u00e0ng t\u1eadn d\u1ee5ng t\u1ed1i \u0111a c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n v\u1edbi th\u01b0\u01a1ng hi\u1ec7u. N\u1ebfu \u0111\u1ee7 ngu\u1ed3n l\u1ef1c, n\u00ean c\u00f3 c\u00e1c nh\u00f3m ri\u00eang \u0111\u1ec3 h\u1ed7 tr\u1ee3 v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a c\u00e1c nh\u00f3m kh\u00e1ch h\u00e0ng kh\u00e1c nhau.<\/p>\n<h2 id=\"5-hoc-cach-lang-nghe\">H\u1ecdc c\u00e1ch l\u1eafng nghe<\/h2>\n<p>H\u00e3y d\u00e0nh th\u1eddi gian \u0111\u1ec3 xem ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng. L\u1eafng nghe kh\u00e1ch h\u00e0ng v\u00e0 nh\u1eefng g\u00ec h\u1ecd n\u00f3i v\u1ec1 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n. \u0110\u01b0a ra ph\u1ea3n h\u1ed3i c\u00f3 li\u00ean quan cho nh\u1eefng khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft t\u1ed1t nh\u1ea5t.<\/p>\n<p>L\u1eafng nghe kh\u00e1ch h\u00e0ng gi\u00fap doanh nghi\u1ec7p t\u1eadp trung v\u00e0o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110\u1eebng b\u1ecf qua c\u00e1c trang m\u1ea1ng x\u00e3 h\u1ed9i v\u00e0 tr\u1ea3 l\u1eddi nh\u1eadn x\u00e9t v\u1ec1 c\u00e1c b\u00e0i \u0111\u0103ng li\u00ean quan \u0111\u1ebfn th\u01b0\u01a1ng hi\u1ec7u. H\u00e3y xem nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 c\u00f3 tr\u1ea3i nghi\u1ec7m v\u1edbi th\u01b0\u01a1ng hi\u1ec7u n\u00f3i g\u00ec \u0111\u1ec3 t\u1eeb \u0111\u00f3 c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c c\u1ea3i ti\u1ebfn c\u1ea7n thi\u1ebft v\u00e0 t\u1eadp trung v\u00e0o c\u00e1c kh\u00eda c\u1ea1nh li\u00ean quan trong chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb c\u1ee7a m\u00ecnh.<\/p>\n<p>L\u1eafng nghe kh\u00e1ch h\u00e0ng c\u0169ng gi\u00fap \u0111i\u1ec1u ch\u1ec9nh c\u00e1c ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp th\u1ecb \u0111\u1ec3 nh\u1ea5n m\u1ea1nh v\u00e0o s\u1ef1 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u1ea3i thi\u1ec7n th\u00f4ng \u0111i\u1ec7p th\u01b0\u01a1ng hi\u1ec7u sao cho hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n<p style=\"text-align: right\"><em>Theo thebossmagazine.com<\/em><\/p>\n<p style=\"text-align: left\"><em>B\u00e0i li\u00ean quan:<\/em><\/p>\n<ul>\n<li><em>G\u1eafn k\u1ebft kh\u00e1ch h\u00e0ng \u2013 th\u01b0\u01a1ng hi\u1ec7u b\u1eb1ng tr\u1ea3i nghi\u1ec7m<\/em><\/li>\n<li><em>H\u00e0nh tr\u00ecnh t\u1ea1o k\u1ebft n\u1ed1i c\u1ea3m x\u00fac v\u1edbi kh\u00e1ch h\u00e0ng<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>T\u1ea1o \u0111\u01b0\u1ee3c m\u1ed9t m\u1ed1i quan h\u1ec7 g\u1eafn k\u1ebft gi\u1eefa kh\u00e1ch h\u00e0ng \u2013 doanh nghi\u1ec7p l\u00e0 m\u1ed9t trong nh\u1eefng c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 h\u1ed7 tr\u1ee3 th\u01b0\u01a1ng hi\u1ec7u c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5. B\u1edfi, nh\u1eefng kh\u00e1ch h\u00e0ng c\u00e0ng g\u1eafn b\u00f3 v\u1edbi th\u01b0\u01a1ng hi\u1ec7u l\u1ea1i c\u00e0ng c\u00f3 xu h\u01b0\u1edbng mua nhi\u1ec1u h\u01a1n, chia s\u1ebb nhi\u1ec1u h\u01a1n c\u0169ng nh\u01b0 th\u1ec3 hi\u1ec7n l\u00f2ng trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u nhi\u1ec1u h\u01a1n \u2013 nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0y s\u1ebd g\u00f3p ph\u1ea7n gi\u00fap th\u01b0\u01a1ng hi\u1ec7u t\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[219],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/52435"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=52435"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/52435\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=52435"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=52435"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=52435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}