{"id":52907,"date":"2023-12-20T05:33:40","date_gmt":"2023-12-19T22:33:40","guid":{"rendered":"https:\/\/masterskills.org\/blog\/gia-tang-so-luong-cuoc-tro-chuyen-cua-doanh-nghiep.html"},"modified":"2023-12-20T05:33:40","modified_gmt":"2023-12-19T22:33:40","slug":"gia-tang-so-luong-cuoc-tro-chuyen-cua-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/gia-tang-so-luong-cuoc-tro-chuyen-cua-doanh-nghiep.html","title":{"rendered":"Gia t\u0103ng s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c tr\u00f2 chuy\u1ec7n c\u1ee7a doanh nghi\u1ec7p!"},"content":{"rendered":"
C\u00e1c th\u1ed1ng k\u00ea \u0111\u00e3 cho th\u1ea5y Live chat mang l\u1ea1i m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng cao nh\u1ea5t so v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c k\u00eanh t\u01b0\u01a1ng t\u00e1c gi\u1eefa doanh nghi\u1ec7p th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed v\u1edbi kh\u00e1ch h\u00e0ng. Tuy nhi\u00ean, trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, r\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p m\u1eb7c d\u00f9 \u0111\u00e3 th\u00e0nh c\u00f4ng trong vi\u1ec7c gia t\u0103ng l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng truy c\u1eadp website nh\u01b0ng l\u1ea1i ch\u01b0a c\u00f3 \u0111\u01b0\u1ee3c s\u1ed1 cu\u1ed9c tr\u00f2 chuy\u1ec7n nh\u01b0 mong \u0111\u1ee3i.<\/p>\n

D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3 gi\u00fap doanh nghi\u1ec7p gia t\u0103ng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c tr\u00f2 chuy\u1ec7n nh\u01b0 \u00fd mu\u1ed1n, t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i s\u1ebd t\u1eeb \u0111\u00f3 \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3.<\/p>\n

1. C\u00e1c chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o tr\u1ef1c tuy\u1ebfn<\/strong>
\nTr\u01b0\u1edbc khi mu\u1ed1n b\u00e1n h\u00e0ng ho\u1eb7c t\u01b0 v\u1ea5n ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng tr\u00ean website v\u1edbi Masterskills, doanh nghi\u1ec7p c\u1ea7n thu h\u00fat kh\u00e1ch h\u00e0ng truy c\u1eadp website c\u1ee7a m\u00ecnh b\u1eb1ng nhi\u1ec1u c\u00e1ch, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1c chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o Facebook Ads, Google Adwords,\u2026<\/p>\n

Ngo\u00e0i ra, doanh nghi\u1ec7p c\u1ea7n ch\u00fa \u00fd th\u01b0\u1eddng xuy\u00ean ch\u0103m s\u00f3c v\u00e0 c\u1eadp nh\u1eadt c\u00e1c n\u1ed9i dung, h\u00ecnh \u1ea3nh tr\u00ean website c\u0169ng nh\u01b0 \u0111\u1ea3m b\u1ea3o website lu\u00f4n ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh, nh\u01b0 v\u1eady s\u1ebd t\u00e1c \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp t\u1edbi tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 thu h\u00fat h\u1ecd quay l\u1ea1i.<\/p>\n

Khi kh\u00e1ch h\u00e0ng \u0111ang tham kh\u1ea3o s\u1ea3n ph\u1ea9m tr\u00ean website, tr\u00f2 chuy\u1ec7n tr\u1ef1c tuy\u1ebfn s\u1ebd gi\u00fap b\u1ea1n ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng, cung c\u1ea5p cho h\u1ecd th\u00eam nhi\u1ec1u th\u00f4ng tin h\u01a1n, gi\u1ea3i \u0111\u00e1p b\u0103n kho\u0103n v\u00e0 l\u00e0m gia t\u0103ng \u0111\u1ed9 tin c\u1eady c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n

2. T\u00f9y ch\u1ec9nh c\u1eeda s\u1ed5 tr\u00f2 chuy\u1ec7n n\u1ed5i b\u1eadt, ph\u00f9 h\u1ee3p v\u1edbi th\u01b0\u01a1ng hi\u1ec7u<\/strong>
\nDoanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u00f9y ch\u1ec9nh v\u1ecb tr\u00ed, k\u00edch c\u1ee1 c\u1ee7a c\u1eeda s\u1ed5 tr\u00f2 chuy\u1ec7n, c\u0103n ch\u1ec9nh logo, thay \u0111\u1ed5i k\u00edch th\u01b0\u1edbc n\u1ed9i dung tr\u00f2 chuy\u1ec7n,\u2026 sao cho ph\u00f9 h\u1ee3p v\u1edbi website c\u1ee7a m\u00ecnh c\u0169ng nh\u01b0 \u0111\u1ec3 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t cho kh\u00e1ch h\u00e0ng.<\/p>\n

\"cu\u1ed9c<\/p>\n

Thi\u1ebft k\u1ebf c\u1eeda s\u1ed5 tr\u00f2 chuy\u1ec7n n\u1ed5i b\u1eadt v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi b\u1ea3n s\u1eafc th\u01b0\u01a1ng hi\u1ec7u!<\/p>\n<\/div>\n

B\u00ean c\u1ea1nh vi\u1ec7c s\u1eed d\u1ee5ng nh\u1eefng c\u00e0i \u0111\u1eb7t Masterskills cung c\u1ea5p, b\u1ea1n c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00f9y ch\u1ec9nh nh\u1eefng th\u00e0nh ph\u1ea7n kh\u00e1c tr\u00ean c\u1eeda s\u1ed5 chat b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng m\u00e3 CSS.<\/p>\n

M\u1ed9t c\u1eeda s\u1ed5 tr\u00f2 chuy\u1ec7n \u1ea5n t\u01b0\u1ee3ng v\u00e0 mang b\u1ea3n s\u1eafc c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u s\u1ebd gi\u00fap b\u1ea1n kh\u00f4ng ch\u1ec9 thu h\u00fat kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 m\u00e0 c\u00f2n gia t\u0103ng s\u1ef1 tin t\u01b0\u1edfng c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p.
B\u00e0i li\u00ean quan: T\u00f9y ch\u1ec9nh CSS cho c\u1eeda s\u1ed5 chat Desktop<\/strong><\/p>\n

3. Online th\u01b0\u1eddng xuy\u00ean<\/strong>
\nH\u00e3y \u0111\u0103ng nh\u1eadp Dashboard Masterskills v\u00e0 online th\u01b0\u1eddng xuy\u00ean, \u0111i\u1ec1u n\u00e0y h\u1ed7 tr\u1ee3 \u0111\u1eafc l\u1ef1c trong vi\u1ec7c gi\u00fap doanh nghi\u1ec7p gia t\u0103ng s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c tr\u00f2 chuy\u1ec7n v\u00e0 h\u1ea1n ch\u1ebf vi\u1ec7c b\u1ecf l\u1ee1 c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n (missed chat).<\/p>\n

Trong tr\u01b0\u1eddng h\u1ee3p doanh nghi\u1ec7p g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c b\u1ed1 tr\u00ed nh\u00e2n s\u1ef1 th\u01b0\u1eddng xuy\u00ean online, c\u00f3 hai gi\u1ea3i ph\u00e1p th\u1ef1c s\u1ef1 mang l\u1ea1i hi\u1ec7u qu\u1ea3:
\n\u2013 Doanh nghi\u1ec7p c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p Masterskills v\u1edbi Google Analytics \u0111\u1ec3 theo d\u00f5i s\u00e1t sao l\u01b0\u1ee3ng truy c\u1eadp c\u1ee7a website v\u00e0 c\u1ed1 g\u1eafng t\u00ecm ra kho\u1ea3ng th\u1eddi gian kh\u00e1ch truy c\u1eadp nhi\u1ec1u nh\u1ea5t trong ng\u00e0y, t\u1eeb \u0111\u00f3 c\u00f3 k\u1ebf ho\u1ea1ch online ph\u00f9 h\u1ee3p.
B\u00e0i li\u00ean quan: Theo d\u00f5i th\u1ed1ng k\u00ea Masterskills chat v\u1edbi Google Analytics<\/strong><\/p>\n

\u2013 T\u01b0 v\u1ea5n vi\u00ean c\u0169ng c\u00f3 th\u1ec3 c\u00e0i \u0111\u1eb7t v\u00e0 s\u1eed d\u1ee5ng \u1ee9ng d\u1ee5ng c\u1ee7a Masterskills tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng \u0111\u1ec3 c\u00f3 th\u1ec3 th\u01b0\u1eddng xuy\u00ean tr\u1ef1c tuy\u1ebfn v\u00e0 tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i.
B\u00e0i li\u00ean quan: T\u1ea3i Masterskills app<\/strong><\/p>\n

4. Ch\u1ee7 \u0111\u1ed9ng m\u1eddi kh\u00e1ch h\u00e0ng tr\u00f2 chuy\u1ec7n v\u00e0 s\u1eed d\u1ee5ng Trigger th\u00f4ng minh<\/strong>
\n\u0110\u1eebng ch\u1ec9 ch\u1edd \u0111\u1ee3i kh\u00e1ch h\u00e0ng t\u00ecm \u0111\u1ebfn b\u1ea1n, h\u00e3y ch\u1ee7 \u0111\u1ed9ng t\u01b0\u01a1ng t\u00e1c v\u1edbi h\u1ecd! C\u0169ng gi\u1ed1ng nh\u01b0 vi\u1ec7c b\u1ea1n \u0111i mua h\u00e0ng \u1edf b\u00ean ngo\u00e0i, nh\u00e2n vi\u00ean c\u1eeda h\u00e0ng xu\u1ea5t hi\u1ec7n \u0111\u1ec3 h\u1ecfi han khi b\u1ea1n \u0111ang ch\u0103m ch\u00fa nh\u00ecn v\u00e0o m\u1ed9t s\u1ea3n ph\u1ea9m n\u00e0o \u0111\u00f3. C\u00f3 th\u1ec3 vi\u1ec7c mua hay kh\u00f4ng c\u00f2n t\u00f9y v\u00e0o nhi\u1ec1u y\u1ebfu t\u1ed1 nh\u01b0ng ch\u1eafc ch\u1eafn, b\u1ea1n s\u1ebd \u0111\u1ec3 l\u1ea1i \u1ea5n t\u01b0\u1ee3ng r\u1ea5t t\u1ed1t cho kh\u00e1ch h\u00e0ng.<\/p>\n

Trong s\u1ed1 c\u00e1c kh\u00e1ch truy c\u1eadp website v\u00e0 g\u1eb7p ph\u1ea3i kh\u00f3 kh\u0103n ho\u1eb7c c\u00f3 c\u00e1c th\u1eafc m\u1eafc v\u1ec1 s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p, c\u00f3 t\u1edbi 80% s\u1ebd ch\u1ec9 im l\u1eb7ng v\u00e0 \u00e2m th\u1ea7m r\u1eddi \u0111i n\u1ebfu kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c b\u1ea5t k\u1ef3 t\u00e1c \u0111\u1ed9ng n\u00e0o t\u1eeb b\u1ea1n.<\/p>\n

B\u1eb1ng vi\u1ec7c quan s\u00e1t c\u00e1c th\u00f4ng tin c\u1ee7a kh\u00e1ch truy c\u1eadp website t\u1eeb Dashboard Masterskills (h\u1ecd \u0111\u1ebfn t\u1eeb \u0111\u00e2u, \u0111\u00e3 \u1edf tr\u00ean trang bao l\u00e2u v\u00e0 xem c\u00e1c s\u1ea3n ph\u1ea9m g\u00ec,\u2026), t\u01b0 v\u1ea5n vi\u00ean ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 \u0111\u01b0a ra l\u1eddi ch\u00e0o ph\u00f9 h\u1ee3p v\u00e0 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng k\u1ecbp th\u1eddi.<\/p>\n

Doanh nghi\u1ec7p c\u0169ng kh\u00f4ng th\u1ec3 b\u1ecf qua t\u00ednh n\u0103ng Trigger th\u00f4ng minh m\u1eddi tr\u00f2 chuy\u1ec7n t\u1ef1 \u0111\u1ed9ng c\u1ee7a Masterskills. Ngo\u00e0i c\u00e1c k\u1ecbch b\u1ea3n c\u00f3 s\u1eb5n trong th\u01b0 vi\u1ec7n Trigger c\u1ee7a Masterskills, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c k\u1ecbch b\u1ea3n ph\u00f9 h\u1ee3p v\u1edbi kh\u00e1ch truy c\u1eadp v\u00e0 website c\u1ee7a m\u00ecnh. Ch\u1eb3ng h\u1ea1n, v\u1edbi c\u00e1c kh\u00e1ch truy c\u1eadp c\u0169 khi quay l\u1ea1i website, b\u1ea1n c\u00f3 th\u1ec3 c\u00e0i \u0111\u1eb7t Trigger g\u1eedi l\u1eddi ch\u00e0o m\u1eebng ph\u00f9 h\u1ee3p, ho\u1eb7c v\u1edbi c\u00e1c kh\u00e1ch truy c\u1eadp \u0111\u00e3 \u1edf tr\u00ean trang s\u1ea3n ph\u1ea9m n\u00e0o \u0111\u00f3 qu\u00e1 10s c\u0169ng c\u00f3 ngh\u0129a h\u1ecd \u0111ang quan t\u00e2m \u0111\u1ebfn s\u1ea3n ph\u1ea9m \u0111\u00f3, b\u1ea1n c\u1ea7n c\u00f3 l\u1eddi m\u1eddi tr\u00f2 chuy\u1ec7n \u0111\u1ec3 t\u01b0 v\u1ea5n cho h\u1ecd \u0111\u00fang l\u00fac v\u1ec1 s\u1ea3n ph\u1ea9m,\u2026
B\u00e0i li\u00ean quan: S\u1eed d\u1ee5ng Trigger hi\u1ec7u qu\u1ea3<\/strong><\/p>\n

5. H\u1ed7 tr\u1ee3 ng\u01b0\u1eddi truy c\u1eadp tr\u00ean Mobile<\/strong>
\nC\u00e1c th\u00f4ng k\u00ea \u0111\u00e3 cho th\u1ea5y c\u00e0ng ng\u00e0y s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng truy c\u1eadp website th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed c\u0169ng nh\u01b0 mua s\u1eafm online qua c\u00e1c thi\u1ebft b\u1ecb di \u0111\u1ed9ng c\u00e0ng gia t\u0103ng m\u1ea1nh m\u1ebd, th\u1eadm ch\u00ed \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c m\u00e1y t\u00ednh b\u1ea3ng \u0111ang d\u1ea7n thay th\u1ebf v\u1ecb tr\u00ed c\u1ee7a m\u00e1y t\u00ednh \u0111\u1ec3 b\u00e0n.
\nV\u00ec v\u1eady, doanh nghi\u1ec7p c\u1ea7n \u0111\u1eb7c bi\u1ec7t ch\u00fa \u00fd c\u1ea3i thi\u1ec7n giao di\u1ec7n tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng \u0111\u1ec3 c\u00f3 th\u1ec3 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t cho kh\u00e1ch h\u00e0ng.<\/p>\n

\"Masterskills<\/p>\n

Masterskills \u0111\u00e3 c\u1ea3i ti\u1ebfn v\u00e0 t\u1ed1i \u01b0u giao di\u1ec7n c\u1eeda s\u1ed5 tr\u00f2 chuy\u1ec7n tr\u00ean tr\u00ecnh duy\u1ec7t di \u0111\u1ed9ng!<\/p>\n<\/div>\n

Masterskills c\u0169ng \u0111\u00e3 c\u1ea3i ti\u1ebfn v\u00e0 t\u1ed1i \u01b0u giao di\u1ec7n c\u1eeda s\u1ed5 tr\u00f2 chuy\u1ec7n tr\u00ean tr\u00ecnh duy\u1ec7t di \u0111\u1ed9ng \u0111\u1ec3 c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u1eafc l\u1ef1c doanh nghi\u1ec7p trong vi\u1ec7c n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng truy c\u1eadp t\u1eeb c\u00e1c thi\u1ebft b\u1ecb di \u0111\u1ed9ng.<\/p>\n

M\u1ed9t c\u00e1ch t\u01b0\u01a1ng \u0111\u1ed1i, s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c tr\u00f2 chuy\u1ec7n t\u1ef7 l\u1ec7 thu\u1eadn v\u1edbi s\u1ed1 l\u01b0\u1ee3ng \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n. V\u00ec v\u1eady, h\u00e3y c\u1ed1 g\u1eafng t\u1ed1i \u01b0u vi\u1ec7c s\u1eed d\u1ee5ng Masterskills Live chat \u0111\u1ec3 gia t\u0103ng s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c tr\u00f2 chuy\u1ec7n, gia t\u0103ng c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3 gi\u00fap doanh nghi\u1ec7p gia t\u0103ng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c tr\u00f2 chuy\u1ec7n nh\u01b0 \u00fd mu\u1ed1n, t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i s\u1ebd t\u1eeb \u0111\u00f3 \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[219],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/52907"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=52907"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/52907\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=52907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=52907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=52907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}