{"id":5304,"date":"2023-11-30T03:15:46","date_gmt":"2023-11-30T03:15:46","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=5304"},"modified":"2023-11-29T07:34:33","modified_gmt":"2023-11-29T07:34:33","slug":"hieu-ve-cach-lap-ke-hoach-theo-chu-trinh-pdca-o-nhat-ban","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/hieu-ve-cach-lap-ke-hoach-theo-chu-trinh-pdca-o-nhat-ban.html","title":{"rendered":"Hi\u1ec3u v\u1ec1 c\u00e1ch l\u1eadp k\u1ebf ho\u1ea1ch theo chu tr\u00ecnh PDCA \u1edf Nh\u1eadt B\u1ea3n"},"content":{"rendered":"

<\/a>PDCA l\u00e0 g\u00ec?<\/h2>\n

 <\/p>\n

T\u00ean g\u1ecdi<\/h3>\n

Chu tr\u00ecnh PDCA hay m\u00f4 h\u00ecnh PDCA l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p l\u00e0m vi\u1ec7c r\u1ea5t n\u1ed5i ti\u1ebfng t\u1ea1i Nh\u1eadt B\u1ea3n. \u0110\u00e2y l\u00e0 t\u00ean g\u1ecdi c\u1ee7a m\u00f4 h\u00ecnh h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng ISO 9001 \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n v\u1edbi m\u1ed9t h\u00ecnh \u1ea3nh \u0111\u01b0\u1eddng tr\u00f2n l\u0103n tr\u00ean m\u1ed9t m\u1eb7t ph\u1eb3ng theo chi\u1ec1u kim \u0111\u1ed3ng h\u1ed3. N\u00f3 mang \u00fd ngh\u0129a v\u1ec1 qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd v\u00e0 s\u1ef1 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c kh\u00f4ng ng\u1eebng ngh\u1ec9. Trong \u0111\u00f3, PDCA l\u00e0 t\u1eeb vi\u1ebft t\u1eaft t\u1eeb nh\u1eefng ch\u1eef ti\u1ebfng Anh l\u00e0: Plan \u2013 Do \u2013 Check \u2013 Act.<\/p>\n

Ng\u01b0\u1eddi ph\u00e1t minh<\/h3>\n

Chu tr\u00ecnh PDCA r\u1ea5t n\u1ed5i ti\u1ebfng v\u00e0 \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p Nh\u1eadt B\u1ea3n \u00e1p d\u1ee5ng. Th\u1ebf nh\u01b0ng, ng\u01b0\u1eddi ph\u00e1t minh ra chu tr\u00ecnh n\u00e0y l\u1ea1i kh\u00f4ng ph\u1ea3i l\u00e0 ng\u01b0\u1eddi Nh\u1eadt. Ti\u1ebfn s\u0129 Deming (ng\u01b0\u1eddi M\u1ef9) l\u00e0 ng\u01b0\u1eddi \u0111\u00e3 ph\u00e1t tri\u1ec3n ra m\u00f4 h\u00ecnh n\u00e0y v\u00e0o nh\u1eefng n\u0103m 1950 d\u1ef1a tr\u00ean \u00fd t\u01b0\u1edfng c\u1ee7a Walter Andrew Shewhart t\u1ea1o ra v\u00e0o n\u0103m 1939. V\u00e0o n\u0103m 1950, ti\u1ebfn s\u0129 Deming \u0111\u00e3 gi\u1edbi thi\u1ec7u chu tr\u00ecnh n\u00e0y \u0111\u1ebfn v\u1edbi ng\u01b0\u1eddi Nh\u1eadt l\u1ea7n \u0111\u1ea7u ti\u00ean v\u00e0 t\u1eeb \u0111\u00f3 h\u1ea7u h\u1ebft m\u1ecdi doanh nghi\u1ec7p t\u1ea1i \u0111\u00e2y \u0111\u1ec1u \u00e1p d\u1ee5ng hi\u1ec7u qu\u1ea3 chu tr\u00ecnh n\u00e0y.<\/p>\n

<\/a>T\u00ecm hi\u1ec3u v\u1ec1 chu tr\u00ecnh PDCA<\/h2>\n

 <\/p>\n

Plan<\/h3>\n

Plan \u0111\u01b0\u1ee3c d\u1ecbch ra c\u00f3 ngh\u0129a l\u00e0 \u201ck\u1ebf ho\u1ea1ch\u201d v\u00e0 l\u00e0 ch\u1eef c\u00e1i \u0111\u1ea7u ti\u00ean trong chu tr\u00ecnh n\u00e0y. Tr\u01b0\u1edbc khi th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 c\u00f4ng vi\u1ec7c n\u00e0o th\u00ec \u0111i\u1ec1u \u0111\u1ea7u ti\u00ean c\u1ea7n ph\u1ea3i \u0111\u1ec1 ra \u0111\u00f3 l\u00e0 k\u1ebf ho\u1ea1ch. Vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng \u0111\u1ea7u ti\u00ean \u1edf b\u1ea5t k\u1ef3 ng\u00e0nh ngh\u1ec1, l\u0129nh v\u1ef1c n\u00e0o \u1edf m\u1ecdi doanh nghi\u1ec7p.<\/p>\n

K\u1ebf ho\u1ea1ch \u1edf \u0111\u00e2y c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t k\u1ebf ho\u1ea1ch cho d\u1ef1 \u00e1n ng\u1eafn h\u1ea1n hay d\u00e0i h\u1ea1n. \u1ede ph\u1ea7n n\u00e0y c\u1ea7n ph\u1ea3i \u0111\u1ec1 ra c\u00e1c vi\u1ec7c c\u1ea7n l\u00e0m, th\u1eddi h\u1ea1n, c\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n, c\u00e1c ti\u00eau ch\u00ed quan tr\u1ecdng. C\u1ea7n \u0111\u01b0a ra nh\u1eefng th\u00f4ng tin ch\u00ednh x\u00e1c cho c\u00f4ng vi\u1ec7c, nh\u1eefng vi\u1ec7c quan tr\u1ecdng c\u1ea7n l\u00e0m v\u00e0 ho\u00e0n thi\u1ec7n b\u1ea3ng k\u1ebf ho\u1ea1ch.<\/p>\n

Do<\/h3>\n

\u0110\u00e2y l\u00e0 chu tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c nh\u01b0 c\u00e1c k\u1ebf ho\u1ea1ch \u0111\u00e3 \u0111\u1ec1 ra. \u0110\u00e2y l\u00e0 chu tr\u00ecnh quan tr\u1ecdng th\u1ee9 hai \u1edf ph\u01b0\u01a1ng ph\u00e1p PDCA. L\u00fac n\u00e0y, s\u1ebd th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c theo k\u1ebf ho\u1ea1ch v\u00e0 c\u1ea7n ph\u1ea3i x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c n\u00ean th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c n\u00e0o tr\u01b0\u1edbc hay s\u1ebd tri\u1ec3n khai nhi\u1ec1u vi\u1ec7c c\u00f9ng m\u1ed9t l\u00fac.<\/p>\n

\u1ede chu tr\u00ecnh n\u00e0y c\u1ea7n ph\u1ea3i c\u00f3 s\u1ef1 t\u1eadp trung cao \u0111\u1ed9 \u0111\u1ec3 ki\u1ec3m tra kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c, th\u1eddi h\u1ea1n \u0111\u1ec3 ho\u00e0n th\u00e0nh. B\u00ean c\u1ea1nh \u0111\u00f3 c\u00f2n c\u1ea7n ph\u1ea3i th\u1ef1c hi\u1ec7n t\u1ed1t c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra v\u00e0 nhanh nh\u1ea1y, \u1ee9ng bi\u1ebfn t\u1ed1t trong c\u00f4ng vi\u1ec7c. C\u1ea7n \u0111\u1ecbnh h\u00ecnh l\u1ea1i nh\u1eefng c\u00f4ng vi\u1ec7c sau c\u00f9ng \u0111\u1ec3 ti\u1ebfn h\u00e0nh theo \u0111\u00fang th\u1eddi gian.<\/p>\n

Check<\/h3>\n

B\u01b0\u1edbc qua quy tr\u00ecnh ti\u1ebfp theo l\u00e0 check, c\u00f3 ngh\u0129a l\u00e0 ki\u1ec3m tra. Ki\u1ec3m tra \u1edf \u0111\u00e2y c\u0169ng r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 ki\u1ec3m so\u00e1t l\u1ea1i c\u00f4ng vi\u1ec7c \u0111\u00e3 t\u1ed1t ch\u01b0a, c\u00f3 theo k\u1ebf ho\u1ea1ch ban \u0111\u1ea7u hay kh\u00f4ng. C\u1ea7n t\u00ecm hi\u1ec3u v\u00e0 kh\u1eafc ph\u1ee5c nh\u1eefng v\u1ea5n \u0111\u1ec1 sai s\u00f3t hay nh\u1eefng vi\u1ec7c ch\u1eadm ti\u1ebfn \u0111\u1ed9. B\u00ean c\u1ea1nh \u0111\u00f3, c\u1ea7n ph\u1ea3i ki\u1ec3m tra, r\u00e0 so\u00e1t l\u1ea1i c\u00e1c v\u1ea5n \u0111\u1ec1 l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c \u0111\u1ec3 c\u1ea3i thi\u1ec7n nhanh ch\u00f3ng.<\/p>\n

ACT<\/h3>\n

\u0110\u00e2y l\u00e0 b\u01b0\u1edbc cu\u1ed1i c\u00f9ng v\u00e0 c\u0169ng kh\u00f4ng k\u00e9m ph\u1ea7n quan tr\u1ecdng trong chu tr\u00ecnh PDCA. B\u01b0\u1edbc n\u00e0y s\u1ebd c\u1ea7n ph\u1ea3i nh\u00ecn l\u1ea1i k\u1ebft qu\u1ea3, nh\u1eefng \u0111i\u1ec1u \u0111\u00e3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c c\u0169ng nh\u01b0 nh\u1eefng \u0111i\u1ec1u c\u00f2n ch\u01b0a l\u00e0m t\u1ed1t, nh\u1eefng \u0111i\u1ec1u ch\u01b0a l\u00e0m \u0111\u01b0\u1ee3c. T\u1eeb \u0111\u00f3, s\u1ebd ph\u00e2n t\u00edch v\u00e0 \u0111\u01b0a ra nh\u1eefng c\u00e1ch c\u1ea3i thi\u1ec7n, r\u00fat kinh nghi\u1ec7m cho b\u1ea3n th\u00e2n \u0111\u1ec3 l\u00e0m t\u1ed1t h\u01a1n \u1edf l\u1ea7n sau.<\/p>\n

<\/a>C\u00e1ch ng\u01b0\u1eddi Nh\u1eadt l\u1eadp k\u1ebf ho\u1ea1ch theo chu tr\u00ecnh PDCA<\/h2>\n

 <\/p>\n

Khi b\u1eaft \u0111\u1ea7u m\u1ed9t c\u00f4ng vi\u1ec7c, h\u1ecd l\u00ean k\u1ebf ho\u1ea1ch m\u1ed9t c\u00e1ch c\u1ea9n th\u1eadn, \u01b0\u1edbc l\u01b0\u1ee3ng th\u1eddi gian, ph\u00e2n chia nh\u1ecf c\u00f4ng vi\u1ec7c, giao ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch c\u00e1c ph\u1ea7n\u2026<\/h3>\n

Ng\u01b0\u1eddi Nh\u1eadt v\u1ed1n r\u1ea5t c\u1ea9n th\u1eadn trong m\u1ecdi vi\u1ec7c v\u00e0 \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c vi\u1ec7c quan tr\u1ecdng. V\u1edbi m\u1ed9t d\u1ef1 \u00e1n m\u1edbi hay trong t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng vi\u1ec7c h\u1ecd \u0111\u1ec1u l\u00ean k\u1ebf ho\u1ea1ch m\u1ed9t c\u00e1ch c\u1ea9n th\u1eadn, t\u1ec9 m\u1ec9 v\u00e0 chi ti\u1ebft. To\u00e0n b\u1ed9 k\u1ebf ho\u1ea1ch s\u1ebd \u0111\u01b0\u1ee3c \u0111\u1ec1 ra nh\u1eefng vi\u1ec7c c\u1ea7n l\u00e0m, \u0111i\u1ec1u g\u00ec quan tr\u1ecdng nh\u1ea5t v\u00e0 th\u1eddi gian th\u1ef1c hi\u1ec7n \u1edf m\u1ed7i c\u00f4ng vi\u1ec7c nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n

H\u1ecd s\u1ebd \u01b0\u1edbc l\u01b0\u1ee3ng th\u1eddi gian \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00e1c c\u00f4ng vi\u1ec7c trong m\u1ee9c \u0111\u1ed9 cho ph\u00e9p v\u00e0 th\u01b0\u1eddng ph\u00e2n chia nh\u1ecf c\u00e1c c\u00f4ng vi\u1ec7c ra. \u0110i\u1ec1u n\u00e0y nh\u1eb1m mang \u0111\u1ebfn hi\u1ec7u qu\u1ea3 cao nh\u1ea5t c\u0169ng nh\u01b0 ph\u00e2n chia nh\u1eefng ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch cho t\u1eebng c\u00f4ng vi\u1ec7c. Nh\u01b0 v\u1eady, d\u00f9 vi\u1ec7c l\u1edbn hay nh\u1ecf th\u00ec m\u1ecdi th\u1ee9 \u0111\u1ec1u di\u1ec5n ra t\u1ed1t nh\u1ea5t, tr\u00e1nh sai s\u00f3t trong t\u1eebng kh\u00e2u.<\/p>\n

Sau khi k\u1ebf ho\u1ea1ch \u0111\u01b0\u1ee3c th\u00f4ng qua, h\u1ecd th\u1ef1c hi\u1ec7n theo \u0111\u00fang k\u1ebf ho\u1ea1ch, ti\u1ebfn h\u00e0nh ki\u1ec3m tra sau khi l\u00e0m xong v\u00e0 s\u1eeda \u0111\u1ed5i khi c\u1ea7n thi\u1ebft<\/h3>\n

Khi \u0111\u1ec1 ra c\u00e1c k\u1ebf ho\u1ea1ch chi ti\u1ebft th\u00ec h\u1ecd s\u1ebd giao cho c\u1ea5p tr\u00ean \u0111\u1ec3 duy\u1ec7t qua k\u1ebf ho\u1ea1ch l\u00e0m vi\u1ec7c. Khi k\u1ebf ho\u1ea1ch \u0111\u01b0\u1ee3c th\u00f4ng qua th\u00ec m\u1ecdi ng\u01b0\u1eddi s\u1ebd b\u1eaft \u0111\u1ea7u v\u00e0o l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c giao. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 h\u1ecd v\u1eeba ph\u1ea3i th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c, \u0111\u1ea7y \u0111\u1ee7 v\u00e0 ph\u1ea3i th\u1ef1c hi\u1ec7n theo \u0111\u00fang ti\u1ebfn \u0111\u1ed9, th\u1eddi gian \u0111\u1eb7t ra.<\/p>\n

Trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c s\u1ebd ti\u1ebfn h\u00e0nh ki\u1ec3m tra nhi\u1ec1u l\u1ea7n v\u00e0 khi ho\u00e0n th\u00e0nh xong c\u00f4ng vi\u1ec7c h\u1ecd c\u0169ng ki\u1ec3m tra l\u1ea1i m\u1ed9t l\u1ea7n n\u1eefa. M\u1ecdi c\u00f4ng \u0111o\u1ea1n s\u1eeda \u0111\u1ed5i s\u1ebd th\u1ef1c hi\u1ec7n trong su\u1ed1t th\u1eddi gian n\u00e0y \u0111\u1ec3 tr\u00e1nh sai s\u00f3t c\u0169ng nh\u01b0 c\u00f3 \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 t\u1ed1t nh\u1ea5t.<\/p>\n

V\u00f2ng l\u1eb7p PDCA n\u00e0y \u0111\u01b0\u1ee3c l\u1eb7p \u0111i l\u1eb7p l\u1ea1i cho \u0111\u1ebfn khi c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh. Khi th\u1ef1c hi\u1ec7n, m\u1ecdi ng\u01b0\u1eddi m\u1ed9t khi \u0111\u00e3 nh\u1eadn vi\u1ec7c \u0111\u1ec1u t\u1eadn l\u1ef1c ho\u00e0n th\u00e0nh theo k\u1ebf ho\u1ea1ch<\/h3>\n

L\u00e0m vi\u1ec7c theo ph\u01b0\u01a1ng ph\u00e1p PDCA n\u00e0y \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n xuy\u00ean su\u1ed1t trong d\u1ef1 \u00e1n v\u00e0 \u1edf m\u1ed7i c\u00f4ng vi\u1ec7c kh\u00e1c nhau. C\u00e1c c\u00f4ng vi\u1ec7c s\u1ebd \u0111\u01b0\u1ee3c l\u1eadp k\u1ebf ho\u1ea1ch ri\u00eang v\u00e0 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo v\u00f2ng l\u1eb7p n\u00e0y cho \u0111\u1ebfn khi ho\u00e0n th\u00e0nh. \u0110\u1ed1i v\u1edbi ph\u01b0\u01a1ng ph\u00e1p n\u00e0y, m\u1ed9t khi \u0111\u00e3 nh\u1eadn vi\u1ec7c th\u00ec ph\u1ea3i to\u00e0n t\u00e2m to\u00e0n l\u1ef1c l\u00e0m vi\u1ec7c h\u1ebft m\u00ecnh, theo \u0111\u00fang k\u1ebf ho\u1ea1ch v\u00e0 \u0111em l\u1ea1i k\u1ebft qu\u1ea3 t\u1ed1t nh\u1ea5t cho c\u00f4ng ty, b\u1ed9 ph\u1eadn ph\u1ee5 tr\u00e1ch c\u0169ng nh\u01b0 th\u1ec3 hi\u1ec7n tinh th\u1ea7n tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c.<\/p>\n

<\/a>\u00dd ngh\u0129a c\u1ee7a PDCA trong m\u00f4i tr\u01b0\u1eddng doanh nghi\u1ec7p Nh\u1eadt<\/h2>\n

 <\/p>\n

T\u1ea1o s\u1ef1 ch\u0103m ch\u1ec9 v\u00e0 \u00fd th\u1ee9c l\u00e0m vi\u1ec7c cao<\/h3>\n

\u00dd th\u1ee9c c\u1ee7a ng\u01b0\u1eddi Nh\u1eadt trong c\u00f4ng vi\u1ec7c r\u1ea5t cao v\u00e0 h\u1ecd lu\u00f4n \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao v\u1ec1 \u0111i\u1ec1u n\u00e0y. \u00dd th\u1ee9c n\u00e0y \u0111\u01b0\u1ee3c h\u00ecnh th\u00e0nh t\u1eeb ch\u00ednh v\u0103n h\u00f3a v\u00e0 \u0111\u1eddi s\u1ed1ng c\u1ee7a ng\u01b0\u1eddi Nh\u1eadt, h\u1ecd s\u1ed1ng theo nguy\u00ean t\u1eafc, khu\u00f4n kh\u1ed5 v\u00e0 ch\u0103m ch\u1ec9 \u1edf m\u1ecdi vi\u1ec7c. H\u1ecd th\u01b0\u1eddng xuy\u00ean b\u1eadn r\u1ed9n v\u1edbi c\u00f4ng vi\u1ec7c, d\u00e0nh nhi\u1ec1u th\u1eddi gian \u1edf c\u00f4ng ty \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh.<\/p>\n

Tu\u00e2n th\u1ee7 k\u1ef7 lu\u1eadt lao \u0111\u1ed9ng<\/h3>\n

K\u1ef7 lu\u1eadt l\u00e0 y\u1ebfu t\u1ed1 h\u00e0ng \u0111\u1ea7u trong \u0111\u1eddi s\u1ed1ng c\u0169ng nh\u01b0 trong c\u00f4ng vi\u1ec7c v\u1edbi ng\u01b0\u1eddi Nh\u1eadt. H\u1ecd tu\u00e2n th\u1ee7 theo nh\u1eefng ph\u00e9p t\u1ee9c, khu\u00f4n kh\u1ed5 v\u00e0 r\u1ea5t nghi\u00eam t\u00fac trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c. M\u1ed9t khi \u0111\u00e3 b\u1eaft tay v\u00e0o c\u00f4ng vi\u1ec7c h\u1ecd s\u1ebd l\u00e0m h\u1ebft m\u00ecnh, tu\u00e2n th\u1ee7 theo c\u00e1c quy \u0111\u1ecbnh c\u1ee7a c\u00f4ng ty v\u00e0 c\u1ea5p tr\u00ean.<\/p>\n

Kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m<\/h3>\n

Ng\u01b0\u1eddi Nh\u1eadt r\u1ea5t \u0111o\u00e0n k\u1ebft v\u00e0 h\u1ecd c\u00f3 \u0111\u01b0\u1ee3c kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m r\u1ea5t cao. \u1ede trong c\u00f4ng vi\u1ec7c, \u0111i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n r\u1ea5t r\u00f5. H\u1ecd c\u00f3 th\u1ec3 k\u1ebft h\u1ee3p v\u1edbi t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi, c\u00e1c b\u1ed9 ph\u1eadn trong c\u00f4ng ty \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00e1c c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t. \u0110i\u1ec1u \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1ch l\u00e0m vi\u1ec7c nh\u00f3m c\u1ee7a h\u1ecd th\u1ec3 hi\u1ec7n s\u1ef1 ki\u00ean nh\u1eabn, h\u00e0nh x\u1eed l\u1ecbch s\u1ef1 v\u00e0 kh\u00f4ng h\u1ec1 to ti\u1ebfng v\u1edbi nhau.<\/p>\n

L\u00e0m vi\u1ec7c t\u1ec9 m\u1ec9, c\u1ea9n th\u1eadn, ch\u00ednh x\u00e1c<\/h3>\n

T\u1ec9 m\u1ec9, c\u1ea9n th\u1eadn v\u00e0 ch\u00ednh x\u00e1c l\u00e0 nh\u1eefng \u0111i\u1ec1u m\u00e0 ng\u01b0\u1eddi Nh\u1eadt lu\u00f4n h\u01b0\u1edbng \u0111\u1ebfn trong c\u00f4ng vi\u1ec7c. D\u00f9 m\u1ed9t vi\u1ec7c \u0111\u01a1n gi\u1ea3n hay c\u00e1c c\u00f4ng vi\u1ec7c ph\u1ee9c t\u1ea1p th\u00ec h\u1ecd \u0111\u1ec1u l\u00e0m m\u1ed9t c\u00e1ch t\u1ec9 m\u1ec9, chi ti\u1ebft \u0111\u1ec3 tr\u00e1nh x\u1ea3y ra b\u1ea5t k\u1ef3 sai s\u00f3t n\u00e0o. H\u1ecd lu\u00f4n ch\u00fa tr\u1ecdng t\u1eebng chi ti\u1ebft nh\u1ecf \u0111\u1ec3 gi\u00fap cho t\u1ed5ng th\u1ec3 v\u00e0 k\u1ebft qu\u1ea3 l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u, ho\u00e0n th\u00e0nh t\u1ed1t c\u00e1c c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c giao.<\/p>\n

Chu tr\u00ecnh PDCA l\u00e0 m\u1ed9t chu tr\u00ecnh l\u00e0m vi\u1ec7c th\u00f4ng minh v\u00e0 c\u00f3 k\u1ebf ho\u1ea1ch. Chu tr\u00ecnh n\u00e0y \u0111\u01b0\u1ee3c h\u1ea7u h\u1ebft m\u1ecdi c\u00f4ng ty t\u1ea1i Nh\u1eadt B\u1ea3n \u00e1p d\u1ee5ng. N\u00f3 mang \u0111\u1ebfn nhi\u1ec1u \u0111i\u1ec3m m\u1ea1nh c\u0169ng nh\u01b0 l\u1ee3i \u00edch khi tri\u1ec3n khai m\u1ed9t c\u00f4ng vi\u1ec7c hay m\u1ed9t d\u1ef1 \u00e1n. V\u1edbi nh\u1eefng th\u00f4ng tin tr\u00ean, b\u1ea1n c\u00f3 th\u1ec3 hi\u1ec3u h\u01a1n v\u1ec1 chu tr\u00ecnh n\u00e0y c\u0169ng nh\u01b0 c\u00e1ch ng\u01b0\u1eddi Nh\u1eadt l\u00e0m vi\u1ec7c nh\u01b0 th\u1ebf n\u00e0o v\u1edbi PDCA.<\/p>\n","protected":false},"excerpt":{"rendered":"

PDCA l\u00e0 g\u00ec?   T\u00ean g\u1ecdi Chu tr\u00ecnh PDCA hay m\u00f4 h\u00ecnh PDCA l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p l\u00e0m vi\u1ec7c r\u1ea5t n\u1ed5i ti\u1ebfng t\u1ea1i Nh\u1eadt B\u1ea3n. \u0110\u00e2y l\u00e0 t\u00ean g\u1ecdi c\u1ee7a m\u00f4 h\u00ecnh h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng ISO 9001 \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n v\u1edbi m\u1ed9t h\u00ecnh \u1ea3nh \u0111\u01b0\u1eddng tr\u00f2n l\u0103n tr\u00ean m\u1ed9t m\u1eb7t ph\u1eb3ng theo […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[220,222],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/5304"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=5304"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/5304\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=5304"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=5304"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=5304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}