{"id":5316,"date":"2023-11-29T11:06:46","date_gmt":"2023-11-29T11:06:46","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=5316"},"modified":"2023-11-30T00:08:06","modified_gmt":"2023-11-30T00:08:06","slug":"7-cong-cu-quan-ly-chat-luong-moi-7-new-tools","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/7-cong-cu-quan-ly-chat-luong-moi-7-new-tools.html","title":{"rendered":"7 C\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi (7 New Tools)"},"content":{"rendered":"<p>Theo s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a n\u1ec1n s\u1ea3n xu\u1ea5t hi\u1ec7n \u0111\u1ea1i, c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n tr\u1ecb c\u0169ng c\u00f3 nh\u1eefng s\u1ef1 bi\u1ebfn \u0111\u1ed5i nh\u1ea5t \u0111\u1ecbnh, nh\u1eb1m ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c \u0111\u00edch m\u00e0 t\u1eebng doanh nghi\u1ec7p h\u01b0\u1edbng t\u1edbi. Theo \u0111\u00f3, 7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi \u0111\u01b0\u1ee3c ra \u0111\u1eddi, nh\u1eb1m t\u1eadp trung h\u01a1n n\u1eefa v\u00e0o v\u1ea5n \u0111\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng doanh nghi\u1ec7p ngay \u1edf kh\u00e2u thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m.<\/p>\n<h2 id=\"ftoc-heading-1\" class=\"ftwp-heading\"><b>S\u1ef1 ra \u0111\u1eddi c\u1ee7a 7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi<\/b><\/h2>\n<p>Ngay t\u1eeb sau Th\u1ebf chi\u1ebfn th\u1ee9 2, c\u00e1c k\u1ef9 s\u01b0 Nh\u1eadt B\u1ea3n \u0111\u00e3 s\u00e1ng t\u1ea1o ra c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng v\u1edbi m\u1ee5c \u0111\u00edch ph\u1ee5c h\u1ed3i v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1c doanh nghi\u1ec7p s\u1ea3n xu\u1ea5t b\u1edfi nh\u1eefng t\u1ed5n th\u1ea5t n\u1eb7ng n\u1ec1 do chi\u1ebfn tranh \u0111\u1ec3 l\u1ea1i. Theo \u0111\u00f3, h\u1ec7 th\u1ed1ng 7 c\u00f4ng c\u1ee5 th\u1ed1ng k\u00ea trong ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e3 \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng r\u1ed9ng r\u00e3i trong m\u1ecdi lo\u1ea1i h\u00ecnh doanh nghi\u1ec7p t\u1ea1i Nh\u1eadt. Sau n\u00e0y, ch\u00fang \u0111\u01b0\u1ee3c g\u1ecdi t\u1eaft l\u00e0 Q7 v\u00e0 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ed9ng r\u00e3i v\u00e0 ph\u1ed5 bi\u1ebfn tr\u00ean to\u00e0n th\u1ebf gi\u1edbi b\u00ean c\u1ea1nh tri\u1ebft l\u00fd Kaizen.<\/p>\n<p>Tuy nhi\u00ean, khi n\u1ec1n s\u1ea3n xu\u1ea5t c\u00e0ng ph\u00e1t tri\u1ec3n, nhu c\u1ea7u truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch s\u1ea3n xu\u1ea5t trong m\u1ed7i doanh nghi\u1ec7p c\u0169ng ng\u00e0y c\u00e0ng l\u1edbn. \u0110i\u1ec1u n\u00e0y th\u00f4i th\u00fac c\u00e1c doanh nghi\u1ec7p Nh\u1eadt B\u1ea3n l\u1ef1a ch\u1ecdn c\u00e1c c\u00f4ng c\u1ee5 m\u1edbi \u0111\u1ec3 th\u00fac \u0111\u1ea9y qu\u00e1 tr\u00ecnh \u0111\u1ed5i m\u1edbi cho c\u00e1c d\u1ef1 \u00e1n l\u1edbn. V\u00ec th\u1ebf, m\u1ed9t nh\u00f3m c\u00e1c nh\u00e0 khoa h\u1ecdc \u0111\u00e3 nghi\u00ean c\u1ee9u v\u00e0 ph\u00e1t tri\u1ec3n b\u1ea3y c\u00f4ng c\u1ee5 ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi hay c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi (7 New Tools \u2013 N7).<\/p>\n<blockquote><p>B\u1ea1n \u0111\u1ecdc c\u00f3 th\u1ec3 t\u00ecm hi\u1ec3u th\u00eam v\u1ec1\u00a0<strong>7 C\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng c\u0169 (7QC Tools)\u00a0<\/strong>\u0111ang \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng ph\u1ed5 bi\u1ebfn v\u00e0 r\u1ed9ng r\u00e3i trong nhi\u1ec1u nh\u00e0 m\u00e1y s\u1ea3n xu\u1ea5t<\/p><\/blockquote>\n<h2 id=\"ftoc-heading-2\" class=\"ftwp-heading\"><b>T\u1ed5ng quan 7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi<\/b><\/h2>\n<h3 id=\"ftoc-heading-3\" class=\"ftwp-heading\"><b>1. Bi\u1ec3u \u0111\u1ed3 m\u1ed1i quan h\u1ec7 (Affinity Diagram)<\/b><\/h3>\n<p>\u0110\u00e2y l\u00e0 lo\u1ea1i bi\u1ec3u \u0111\u1ed3 s\u1ebd li\u1ec7t k\u00ea m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng l\u1edbn c\u00e1c \u00fd t\u01b0\u1edfng v\u00e0 g\u1ed9p c\u00e1c \u00fd t\u01b0\u1edfng th\u00e0nh m\u1ed9t nh\u00f3m d\u1ef1a v\u00e0o c\u00e1c m\u1ed1i quan h\u1ec7 t\u1ef1 nhi\u00ean c\u1ee7a ch\u00fang.<\/p>\n<ul>\n<li aria-level=\"1\"><b>L\u1ee3i \u00edch<\/b><\/li>\n<\/ul>\n<p>Bi\u1ec3u \u0111\u1ed3 cho ph\u00e9p s\u1eafp x\u1ebfp c\u00e1c v\u1ea5n \u0111\u1ec1, c\u00e1c \u00fd t\u01b0\u1edfng s\u00e1ng t\u1ea1o c\u1ee7a nh\u00f3m m\u1ed9t c\u00e1ch logic, tr\u1eadt t\u1ef1 quan h\u1ec7 v\u00e0 xu\u1ea5t hi\u1ec7n c\u1ee7a ch\u00fang. Theo \u0111\u00f3 m\u1ecdi v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p trong t\u1ed5 ch\u1ee9c s\u1ebd tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n, gi\u00fap cho ban qu\u1ea3n tr\u1ecb n\u1eafm b\u1eaft t\u00ecnh tr\u1ea1ng c\u1ee7a m\u1ecdi s\u1ef1 ki\u1ec7n \u0111ang di\u1ec5n ra.<\/p>\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, vi\u1ec7c \u00e1p d\u1ee5ng bi\u1ec3u \u0111\u1ed3 quan h\u1ec7 c\u0169ng gi\u00fap doanh nghi\u1ec7p x\u00e1c \u0111\u1ecbnh s\u1ef1 \u01b0u ti\u00ean m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c v\u00e0 c\u00f3 th\u1ec3 nh\u1eadn r\u00f5 v\u1ea5n \u0111\u1ec1 b\u1eb1ng c\u00e1ch ch\u1ec9 ra m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c s\u1ef1 ki\u1ec7n.<\/p>\n<ul>\n<li aria-level=\"1\"><b>C\u00e1ch \u00e1p d\u1ee5ng<\/b><\/li>\n<\/ul>\n<p>B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau k\u1ef3 v\u1ecdng ch\u01b0a \u0111\u1ea1t \u0111\u01b0\u1ee3c.<\/p>\n<p>B\u01b0\u1edbc 2: X\u00e1c \u0111\u1ecbnh m\u1ed9t c\u00e1ch ng\u1eafn g\u1ecdn nguy\u00ean nh\u00e2n c\u1ee7a nh\u1eefng k\u1ebft qu\u1ea3 ch\u01b0a \u0111\u1ea1t \u0111\u01b0\u1ee3c. C\u1ea7n l\u00e0m r\u00f5 nguy\u00ean nh\u00e2n ch\u00ednh, nguy\u00ean nh\u00e2n s\u01a1 c\u1ea5p v\u00e0 th\u1ee9 c\u1ea5p d\u1ef1a tr\u00ean m\u1ed1i quan h\u1ec7 nh\u00e2n qu\u1ea3.<\/p>\n<p>B\u01b0\u1edbc 3: C\u00e1c th\u00e0nh vi\u00ean c\u00f9ng th\u1ea3o lu\u1eadn t\u1eebng nguy\u00ean nh\u00e2n v\u00e0 quy\u1ebft \u0111\u1ecbnh \u0111\u00e2u l\u00e0 nguy\u00ean nh\u00e2n quan tr\u1ecdng nh\u1ea5t.<\/p>\n<p>B\u01b0\u1edbc 4: Tr\u00ean s\u01a1 \u0111\u1ed3 quan h\u1ec7 v\u1eeba x\u00e1c \u0111\u1ecbnh, t\u1ed5ng h\u1ee3p v\u00e0 b\u00e1o c\u00e1o c\u00e1c v\u1ea5n \u0111\u1ec1 c\u0169ng nh\u01b0 nguy\u00ean nh\u00e2n g\u00e2y ra.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-29007 size-full c008\" title=\"Bi\u1ec3u \u0111\u1ed3 m\u1ed1i quan h\u1ec7 - 7 C\u00d4NG C\u1ee4 QU\u1ea2N L\u00dd CH\u1ea4T L\u01af\u1ee2NG M\u1edaI\" src=\"https:\/\/itgtechnology.vn\/wp-content\/uploads\/\/01\/7-cong-cu-quan-ly-chat-luong-moi1.png\" alt=\"Bi\u1ec3u \u0111\u1ed3 m\u1ed1i quan h\u1ec7 - 7 C\u00d4NG C\u1ee4 QU\u1ea2N L\u00dd CH\u1ea4T L\u01af\u1ee2NG M\u1edaI\" \/><\/p>\n<h3 id=\"ftoc-heading-4\" class=\"ftwp-heading\"><b>2. Bi\u1ec3u \u0111\u1ed3 t\u01b0\u01a1ng quan (Interrelationship Digraph)<\/b><\/h3>\n<p>Bi\u1ec3u \u0111\u1ed3 t\u01b0\u01a1ng quan cho ph\u00e9p hi\u1ec3n th\u1ecb m\u1ed1i quan h\u1ec7 nguy\u00ean nh\u00e2n v\u00e0 k\u1ebft qu\u1ea3. T\u1eeb \u0111\u00f3 gi\u00fap nh\u00e0 qu\u1ea3n tr\u1ecb c\u00f3 th\u1ec3 ph\u00e2n t\u00edch c\u00e1c li\u00ean k\u1ebft t\u1ef1 nhi\u00ean gi\u1eefa c\u00e1c kh\u00eda c\u1ea1nh kh\u00e1c nhau trong t\u1ed5ng th\u1ec3 v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p.<\/p>\n<ul>\n<li aria-level=\"1\"><b>L\u1ee3i \u00edch<\/b><\/li>\n<\/ul>\n<p>Cho ph\u00e9p ph\u00e1t hi\u1ec7n c\u00e1c v\u1ea5n \u0111\u1ec1 m\u00e0 doanh nghi\u1ec7p \u0111ang g\u1eb7p ph\u1ea3i th\u00f4ng qua vi\u1ec7c thu th\u1eadp d\u1eef li\u1ec7u t\u1eeb ch\u00ednh t\u00ecnh tr\u1ea1ng h\u1ed7n \u0111\u1ed9n v\u00e0 s\u1eafp x\u1ebfp th\u00e0nh c\u00e1c nh\u00f3m t\u01b0\u01a1ng \u0111\u1ed3ng. Ch\u00ednh \u0111i\u1ec1u n\u00e0y gi\u00fap b\u1ed9 ph\u1eadn qu\u1ea3n tr\u1ecb c\u00f3 th\u1ec3 quan s\u00e1t r\u00f5 n\u00e9t b\u1ea3n ch\u1ea5t c\u1ee7a v\u1ea5n \u0111\u1ec1, t\u1eeb \u0111\u00f3 t\u00ecm \u0111\u00fang ph\u01b0\u01a1ng h\u01b0\u1edbng gi\u1ea3i quy\u1ebft.<\/p>\n<ul>\n<li aria-level=\"1\"><b>C\u00e1ch \u00e1p d\u1ee5ng<\/b><\/li>\n<\/ul>\n<p>B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1.<\/p>\n<p>B\u01b0\u1edbc 2: T\u1eadp h\u1ee3p to\u00e0n b\u1ed9 th\u00f4ng tin li\u00ean quan t\u1edbi v\u1ea5n \u0111\u1ec1 th\u00f4ng qua nhi\u1ec1u ph\u01b0\u01a1ng ph\u00e1p v\u00e0 c\u00e1ch th\u1ee9c t\u00ecm ki\u1ebfm kh\u00e1c nhau.<\/p>\n<p>B\u01b0\u1edbc 3: Gh\u00e9p c\u1eb7p c\u00e1c nh\u00f3m th\u00f4ng tin c\u00f3 m\u1ed1i quan h\u1ec7 g\u1ea7n g\u0169i v\u00e0 t\u01b0\u01a1ng \u0111\u1ed3ng v\u1edbi nhau.<\/p>\n<p>B\u01b0\u1edbc 4: S\u1eafp x\u1ebfp v\u1ecb tr\u00ed c\u00e1c th\u1ebb t\u01b0\u01a1ng \u0111\u1ed3ng tr\u00ean m\u1ed9t bi\u1ec3u \u0111\u1ed3 chung nh\u1eb1m \u0111\u1ea3m b\u1ea3o vi\u1ec7c quan s\u00e1t tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n.<\/p>\n<h3><img decoding=\"async\" class=\"alignnone wp-image-29009 size-full c008\" title=\"Bi\u1ec3u \u0111\u1ed3 t\u01b0\u01a1ng quan - C\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi\" src=\"https:\/\/itgtechnology.vn\/wp-content\/uploads\/\/01\/bieu-do-moi-quan-he-Relation-digram.jpeg\" srcset=\"https:\/\/itgtechnology.vn\/wp-content\/uploads\/\/01\/bieu-do-moi-quan-he-Relation-digram.jpeg 1000w, https:\/\/itgtechnology.vn\/wp-content\/uploads\/\/01\/bieu-do-moi-quan-he-Relation-digram-768x576.jpeg 768w, https:\/\/itgtechnology.vn\/wp-content\/uploads\/\/01\/bieu-do-moi-quan-he-Relation-digram-160x120.jpeg 160w, \" alt=\"Bi\u1ec3u \u0111\u1ed3 t\u01b0\u01a1ng quan - C\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi\" \/><\/h3>\n<p>Qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00f3ng vai tr\u00f2 h\u1ebft s\u1ee9c quan tr\u1ecdng \u0111\u1ed1i v\u1edbi s\u1ef1 t\u1ed3n t\u1ea1i v\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p. Kh\u00f4ng ng\u1eebng \u0111\u1ea3m b\u1ea3o, c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 nh\u1eb1m th\u1ecfa m\u00e3n nhu c\u1ea7u ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t nhi\u1ec7m v\u1ee5 quan tr\u1ecdng thi\u1ebft y\u1ebfu. V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 doanh nghi\u1ec7p qu\u1ea3n l\u00fd v\u00e0 c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng. \u0110\u00f3n \u0111\u1ecdc b\u00e0i vi\u1ebft:\u00a0<strong>101 \u0111i\u1ec1u c\u1ea7n bi\u1ebft v\u1ec1\u00a0qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng<\/strong>\u00a0\u0111\u1ec3 t\u00ecm hi\u1ec3u c\u00e1c ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd v\u00e0 c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng cho doanh nghi\u1ec7p.<\/p>\n<h3 id=\"ftoc-heading-5\" class=\"ftwp-heading\"><strong>3.<\/strong>\u00a0<b>Bi\u1ec3u \u0111\u1ed3 h\u00ecnh c\u00e2y (Tree Diagram)<\/b><\/h3>\n<p>\u0110\u00e2y l\u00e0 h\u1ec7 th\u1ed1ng t\u1eadp h\u1ee3p c\u00e1c k\u1ebf ho\u1ea1ch v\u00e0 ph\u01b0\u01a1ng ph\u00e1p tri\u1ec3n khai \u0111i theo d\u00f2ng t\u01b0 duy t\u1eeb t\u1ed5ng qu\u00e1t sang chi ti\u1ebft, c\u1ee5 th\u1ec3 h\u01a1n.<\/p>\n<ul>\n<li aria-level=\"1\"><b>L\u1ee3i \u00edch<\/b><\/li>\n<\/ul>\n<p>Vi\u1ec7c \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh h\u00ecnh c\u00e2y gi\u00fap doanh nghi\u1ec7p d\u1ec5 d\u00e0ng x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch logic h\u01a1n, tr\u00e1nh b\u1ecf s\u00f3t b\u1ea5t k\u1ef3 v\u1ea5n \u0111\u1ec1 d\u00f9 l\u00e0 nh\u1ecf nh\u1ea5t.<\/p>\n<ul>\n<li aria-level=\"1\"><b>C\u00e1ch \u00e1p d\u1ee5ng<\/b><\/li>\n<\/ul>\n<p>B\u01b0\u1edbc 1: T\u1eadp h\u1ee3p c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ea7n \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft.<\/p>\n<p>B\u01b0\u1edbc 2: X\u00e1c \u0111\u1ecbnh v\u00e0 li\u1ec7t k\u00ea c\u00e1c tr\u1edf ng\u1ea1i \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c m\u1ee5c ti\u00eau k\u1ec3 tr\u00ean.<\/p>\n<p>B\u01b0\u1edbc 3: Th\u1ea3o lu\u1eadn c\u00e1c bi\u1ec7n ph\u00e1p t\u1ee9c th\u1eddi \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau k\u1ec3 tr\u00ean. L\u01b0u \u00fd, doanh nghi\u1ec7p ch\u1ec9 n\u00ean \u0111\u1ec1 xu\u1ea5t t\u1ed1i \u0111a 4 gi\u1ea3i ph\u00e1p li\u00ean quan nh\u1ea5t<\/p>\n<p>B\u01b0\u1edbc 4: Th\u1ea3o lu\u1eadn v\u00e0 s\u1eafp x\u1ebfp c\u00e1c gi\u1ea3i ph\u00e1p theo th\u1ee9 t\u1ef1 hi\u1ec7u qu\u1ea3 gi\u1ea3m d\u1ea7n.<\/p>\n<h3 id=\"ftoc-heading-6\" class=\"ftwp-heading\"><img decoding=\"async\" class=\"aligncenter wp-image-29010 size-full c008\" title=\"Bi\u1ec3u \u0111\u1ed3 h\u00ecnh c\u00e2y - 7 c\u00f4ng c\u1ee5 QLCL m\u1edbi\" src=\"https:\/\/itgtechnology.vn\/wp-content\/uploads\/\/01\/7-cong-cu-quan-ly-chat-luong-moi-2.png\" alt=\"Bi\u1ec3u \u0111\u1ed3 h\u00ecnh c\u00e2y - 7 c\u00f4ng c\u1ee5 QLCL m\u1edbi\" \/><b>4. Bi\u1ec3u \u0111\u1ed3 ma tr\u1eadn (Matrix Diagram)<\/b><\/h3>\n<p>M\u00f4 h\u00ecnh ma tr\u1eadn bao g\u1ed3m hai chi\u00ea\u0300u ha\u0300ng va\u0300 c\u1ecd\u0302t \u0111\u1ec3 th\u1ec3 hi\u1ec7n m\u1ed1i quan h\u1ec7 t\u01b0\u01a1ng quan m\u1ea1nh m\u1ebd c\u1ee7a m\u1ed9t hay nhi\u1ec1u th\u00f4ng tin th\u00f4ng qua c\u00e1c ho\u1ea1t \u0111\u1ed9ng x\u00e1c \u0111\u1ecbnh, ph\u00e2n t\u00edch v\u00e0 \u0111\u00e1nh gi\u00e1 t\u1ef7 l\u1ec7 li\u00ean quan.<\/p>\n<ul>\n<li aria-level=\"1\"><b>L\u1ee3i \u00edch<\/b><\/li>\n<\/ul>\n<p>C\u1eadp nh\u1eadt d\u1eef li\u1ec7u \u1edf d\u1ea1ng s\u1ed1 li\u1ec7u d\u1ef1a tr\u00ean th\u00f4ng tin th\u1ef1c t\u1ebf, do \u0111\u00f3, Ban Qu\u1ea3n tr\u1ecb c\u00f3 th\u1ec3 ra \u00fd ki\u1ebfn m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 ch\u00ednh x\u00e1c ngay khi c\u00f3 v\u1ea5n \u0111\u1ec1 x\u1ea3y ra.<\/p>\n<p>Th\u00f4ng qua bi\u1ec3u \u0111\u1ed3 ma tr\u1eadn, doanh nghi\u1ec7p c\u00f3 th\u1ec3 th\u1ea5y r\u00f5 c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c nhau c\u1ee7a tr\u1ea1ng th\u00e1i c\u0169ng nh\u01b0 c\u1ea5u tr\u00fac chung c\u1ee7a v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng.<\/p>\n<ul>\n<li aria-level=\"1\"><b>C\u00e1ch \u00e1p d\u1ee5ng<\/b><\/li>\n<\/ul>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1ch \u00e1p d\u1ee5ng c\u1ee7a ma tr\u1eadn d\u1ea1ng L: \u0111u\u031b\u01a1\u0323c s\u01b0\u0309 du\u0323ng \u0111\u00ea\u0309 \u0111a\u0301nh gia\u0301 chi\u00ea\u0301n lu\u031b\u01a1\u0323c va\u0300 pha\u0302n co\u0302ng tra\u0301ch nhi\u1eb9\u0302m.<\/p>\n<p>B\u01b0\u01a1\u0301c 1: X\u00e1c \u0111\u1ecbnh tr\u1ee5c tung c\u1ee7a bi\u1ec3u \u0111\u1ed3 th\u00f4ng qua vi\u1ec7c ghi l\u1ea1i ca\u0301c bi\u1eb9\u0302n pha\u0301p \u01a1\u0309 m\u01b0\u0301c cu\u00f4\u0301i cu\u0300ng t\u01b0\u0300 bi\u00ea\u0309u \u0111\u00f4\u0300 ca\u0302y va\u0300o me\u0301p be\u0302n tra\u0301i.<\/p>\n<p>B\u01b0\u01a1\u0301c 2: Ghi l\u1ea1i chi ti\u1ebft th\u00f4ng tin bao g\u1ed3m ti\u0301nh hi\u1eb9\u0302u qua\u0309, ti\u0301nh th\u01b0\u0323c thi va\u0300 \u0111u\u031ba le\u0302n tru\u0323c hoa\u0300nh.<\/p>\n<p>B\u01b0\u01a1\u0301c 3: X\u00e1c \u0111\u1ecbnh tr\u1ee5c ho\u00e0nh th\u00f4ng qua \u0111\u00e1nh gi\u00e1 ca\u0301c th\u00f4ng tin k\u1ec3 tr\u00ean va\u0300 vi\u00ea\u0301t te\u0302n cu\u0309a chu\u0301ng do\u0323c theo tru\u0323c hoa\u0300nh be\u0302n ca\u0323nh ca\u0301c n\u1ecd\u0302i dung \u0111a\u0301nh gia\u0301. Go\u0323i c\u1ecd\u0302t na\u0300y la\u0300 c\u1ecd\u0302t tra\u0301ch nhi\u1eb9\u0302m<\/p>\n<p>B\u01b0\u01a1\u0301c 4: X\u00e1c \u0111\u1ecbnh ca\u0301c \u0111u\u031b\u01a1\u0300ng tru\u0323c hoa\u0300nh va\u0300 tru\u0323c tung cu\u0309a ma tr\u1ea1\u0302n<\/p>\n<p>B\u01b0\u01a1\u0301c 5: Ki\u00ea\u0309m tra c\u00e1c \u00f4 \u0111\u01b0\u1ee3c t\u1ea1o th\u00e0nh va\u0300 ve\u0303 ca\u0301c bi\u00ea\u0309u tu\u031b\u01a1\u0323ng phu\u0300 h\u01a1\u0323p theo danh mu\u0323c sau:<\/p>\n<div class=\"__reading_mode_table_and_collapse_button_container\">\n<table class=\"__reading_mode_data_table_class\">\n<tbody>\n<tr>\n<td>Hi\u1eb9\u0302u qua\u0309<\/td>\n<td>O: T\u00f4\u0301t<\/td>\n<td>\u0394: Tho\u0309a ma\u0303n<\/td>\n<td>X: Kho\u0302ng<\/td>\n<\/tr>\n<tr>\n<td>Na\u0306ng l\u01b0\u0323c th\u01b0\u0323c t\u00ea\u0301<\/td>\n<td>O: T\u00f4\u0301t<\/td>\n<td>\u0394: Tho\u0309a ma\u0303n<\/td>\n<td>X: Kho\u0302ng<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>B\u01b0\u01a1\u0301c 6: L\u01b0u \u00fd ca\u0301c o\u0302 du\u031b\u01a1\u0301i c\u1ecd\u0302t tra\u0301ch nhi\u1eb9\u0302m va\u0300 ve\u0303 vo\u0300ng tro\u0300n \u0111u\u0301p v\u00e0 v\u00f2ng tr\u00f2n \u0111\u01a1n \u0111\u00ea\u0309 xa\u0301c \u0111i\u0323nh tra\u0301ch nhi\u1eb9\u0302m chi\u0301nh c\u0169ng nh\u01b0 tra\u0301ch nhi\u1eb9\u0302m th\u01b0\u0301 y\u00ea\u0301u<\/p>\n<p>B\u01b0\u01a1\u0301c 7: Ch\u00fa th\u00edch bi\u00ea\u0309u tu\u031b\u01a1\u0323ng s\u01b0\u0309 du\u0323ng va\u0300 ca\u0301c tho\u0302ng tin c\u00e2\u0300n thi\u00ea\u0301t kha\u0301c.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-29011 size-full c008\" title=\"Bi\u1ec3u \u0111\u1ed3 ma tr\u1eadn - 7 New Tools\" src=\"https:\/\/itgtechnology.vn\/wp-content\/uploads\/\/01\/7-cong-cu-quan-ly-chat-luong-moi-4.png\" alt=\"Bi\u1ec3u \u0111\u1ed3 ma tr\u1eadn - 7 New Tools\" \/><b><\/b><\/p>\n<h3 id=\"ftoc-heading-7\" class=\"ftwp-heading\"><b>5. Ph\u00e2n t\u00edch d\u1eef li\u1ec7u ma tr\u1eadn (Matrix Data Analytic)<\/b><\/h3>\n<p>Ph\u00e2n t\u00edch d\u1eef li\u1ec7u ma tr\u1eadn l\u00e0 k\u0129 thu\u1eadt ph\u00e2n t\u00edch lo\u1ea1i d\u1eef li\u1ec7u \u0111\u00e3 s\u1eb5n c\u00f3 b\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p ma tr\u1eadn. Theo \u0111\u00f3, ng\u01b0\u1eddi ta s\u1ebd s\u1eed d\u1ee5ng \u0111\u1ec3 so s\u00e1nh c\u1eb7p c\u1ee7a c\u00e1c y\u1ebfu t\u1ed1 v\u1edbi nh\u1eefng ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c t\u1ea1o n\u00ean tr\u01b0\u1edbc \u0111\u00f3<\/p>\n<ul>\n<li aria-level=\"1\"><b>L\u1ee3i \u00edch<\/b><\/li>\n<\/ul>\n<p>Bi\u00ea\u0309u \u0111\u00f4\u0300 pha\u0302n ti\u0301ch d\u01b0\u0303 li\u1eb9\u0302u ma tr\u1ea1\u0302n cho ph\u00e9p doanh nghi\u1ec7p c\u00f3 th\u1ec3 ti\u0300m ra m\u01b0\u0301c \u0111\u1ecd\u0302 u\u031bu tie\u0302n cho ca\u0301c gia\u0309i pha\u0301p khi ti\u1ebfn h\u00e0nh th\u1ef1c hi\u1ec7n mu\u0323c tie\u0302u \u0111\u1ec1 ra tr\u01b0\u1edbc \u0111\u00f3.<\/p>\n<ul>\n<li aria-level=\"1\"><b>C\u00e1ch \u00e1p d\u1ee5ng<\/b><\/li>\n<\/ul>\n<p>B\u01b0\u1edbc 1: Xa\u0301c \u0111i\u0323nh ca\u0301c ha\u0323ng mu\u0323c se\u0303 s\u1eed d\u1ee5ng trong ph\u00e2n t\u00edch d\u1eef li\u1ec7u ma tr\u1eadn.<\/p>\n<p>B\u01b0\u1edbc 2: Xa\u0301c \u0111i\u0323nh \u0111o\u031bn vi\u0323 \u0111a\u0301nh gia\u0301 c\u1ee5 th\u1ec3 cho tru\u0323c tung va\u0300 tru\u0323c hoa\u0300nh cu\u0309a bi\u00ea\u0309u \u0111\u00f4\u0300.<\/p>\n<p>B\u01b0\u1edbc 3: \u0110a\u0301nh gia\u0301 ca\u0301c y\u00ea\u0301u t\u00f4\u0301 \u0111\u01b0\u1ee3c xa\u0301c \u0111i\u0323nh tr\u01b0\u1edbc \u0111\u00f3 m\u1ed9t c\u00e1ch kha\u0301ch quan, th\u01b0\u0323c t\u00ea\u0301.<\/p>\n<p>B\u01b0\u1edbc 4: Ve\u0303 bi\u00ea\u0309u \u0111\u00f4\u0300.<\/p>\n<p>B\u01b0\u1edbc 5: L\u00e0m r\u00f5 c\u00e1c m\u00e2\u0301u ch\u00f4\u0301t b\u0103\u0300ng ca\u0301ch lie\u0302n k\u00ea\u0301t chu\u0301ng la\u0323i v\u01a1\u0301i nhau tha\u0300nh m\u1ecd\u0302t vo\u0300ng.<\/p>\n<p>B\u01b0\u1edbc 6: Di\u00ea\u0303n gia\u0309i chi ti\u1ebft bi\u00ea\u0309u \u0111\u00f4\u0300 va\u0300 x\u00e2y d\u1ef1ng bi\u1eb9\u0302n pha\u0301p d\u01b0\u0323a tre\u0302n k\u00ea\u0301t qua\u0309 \u0111u\u031ba ra.<\/p>\n<h3 id=\"ftoc-heading-8\" class=\"ftwp-heading\"><b>6. S\u01a1 \u0111\u1ed3 m\u0169i t\u00ean ( Arrow Diagram)<\/b><\/h3>\n<p>\u0110\u00e2y la\u0300 loa\u0323i bi\u00ea\u0309u \u0111\u00f4\u0300 va\u0323ch th\u01a1\u0300i gian bi\u00ea\u0309u bao g\u00f4\u0300m c\u00e1c ma\u0323ng mu\u0303i te\u0302n va\u0300 ca\u0301c nu\u0301t. C\u00e1c k\u00ed hi\u1ec7u n\u00e0y th\u1ec3 hi\u1ec7n m\u00f4\u0301i quan h\u1eb9\u0302 m\u1eadt thi\u1ebft gi\u01b0\u0303a ca\u0301c nhi\u1eb9\u0302m vu\u0323 m\u00e0 doanh nghi\u1ec7p c\u00e2\u0300n ph\u1ea3i th\u01b0\u0323c hi\u1eb9\u0302n k\u00ea\u0301 hoa\u0323ch.<\/p>\n<ul>\n<li aria-level=\"1\"><strong>L\u1ee3i \u00edch<\/strong><\/li>\n<\/ul>\n<p>Bi\u00ea\u0309u \u0111\u00f4\u0300 hi\u0300nh mu\u0303i te\u0302n \u0111em l\u1ea1i m\u1ecd\u0302t b\u01b0\u0301c tranh tr\u01b0\u0323c quan v\u00ea\u0300 ca\u0301c hoa\u0323t \u0111\u1ecd\u0302ng c\u1ea7n tri\u00ea\u0309n khai trong vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed9t lu\u1ed3ng th\u00f4ng tin \u0111\u1ea7y \u0111\u1ee7 v\u00ea\u0300 d\u01b0\u0323 a\u0301n.<\/p>\n<p>Ngo\u00e0i ra, v\u1edbi s\u01a1 \u0111\u1ec1 tr\u00ean, doanh nghi\u1ec7p c\u00f3 th\u1ec3 hi\u00ea\u0309u va\u0300 qua\u0309n l\u00fd c\u00f4ng vi\u1ec7c m\u1ecd\u0302t ca\u0301ch toa\u0300n di\u1eb9\u0302n tho\u0302ng qua vi\u1eb9\u0302c chia nh\u1ecf ca\u0301c hoa\u0323t \u0111\u1ecd\u0302ng va\u0300 s\u0103\u0301p x\u00ea\u0301p chu\u0301ng theo th\u01b0\u0301 t\u01b0\u0323 tri\u1ec3n khai h\u01a1\u0323p l\u00ed.<\/p>\n<ul>\n<li aria-level=\"1\"><strong>C\u00e1ch \u00e1p d\u1ee5ng<\/strong><\/li>\n<\/ul>\n<p>B\u01b0\u01a1\u0301c 1: X\u00e1c \u0111\u1ecbnh mu\u0323c tie\u0302u cu\u0309a bi\u00ea\u0309u \u0111\u00f4\u0300 mu\u0303i te\u0302n: chi\u1ebfn l\u01b0\u1ee3c quan tr\u1ecdng nh\u1ea5t m\u00e0 doanh nghi\u1ec7p c\u1ea7n th\u1ef1c hi\u1ec7n.<\/p>\n<p>B\u01b0\u01a1\u0301c 2: X\u00e1c \u0111\u1ecbnh c\u00e1c ye\u0302u c\u00e2\u0300u b\u0103\u0301t bu\u1ecd\u0302c \u0111\u1ed1i v\u1edbi m\u1ee5c ti\u00eau k\u1ec3 tr\u00ean.<\/p>\n<p>B\u01b0\u01a1\u0301c 3: Tha\u0309o lu\u1ea1\u0302n v\u00ea\u0300 t\u1eebng y\u00eau c\u1ea7u c\u1ee5 th\u1ec3 va\u0300 l\u1ea1\u0302p danh mu\u0323c t\u00e2\u0301t ca\u0309 ca\u0301c hoa\u0323t \u0111\u1ecd\u0302ng c\u00e2\u0300n thi\u00ea\u0301t.<\/p>\n<p>B\u01b0\u01a1\u0301c 4: S\u0103\u0301p x\u00ea\u0301p th\u01b0\u0301 t\u01b0\u0323 \u01b0u ti\u00ean cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng k\u1ec3 tr\u00ean. \u0110\u1ec3 tri\u1ec3n khai bi\u1ec3u \u0111\u1ed3 m\u0169i t\u00ean \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao nh\u1ea5t, doanh nghi\u1ec7p c\u0169ng c\u1ea7n x\u00e1c \u0111\u1ecbnh r\u00f5 th\u1eddi gian th\u1ef1c hi\u1ec7n cho t\u1eebng c\u00f4ng vi\u1ec7c. L\u01b0u \u00fd, \u0111\u1ed1i v\u1edbi nh\u1eefng ho\u1ea1t \u0111\u1ed9ng mang t\u00ednh tr\u00f9ng l\u1eb7p ho\u1eb7c kh\u00f4ng c\u1ea7n thi\u1ebft c\u1ea7n \u0111\u01b0\u1ee3c lo\u1ea1i b\u1ecf, tr\u00e1nh vi\u1ec7c l\u00e3ng ph\u00ed th\u1eddi gian th\u1ef1c hi\u1ec7n.<\/p>\n<p>B\u01b0\u01a1\u0301c 5: N\u1ed1i m\u1ea1ng l\u01b0\u1edbi c\u00f4ng vi\u1ec7c va\u0300 s\u0103\u0301p x\u00ea\u0301p chu\u0301ng theo \u0111u\u031b\u01a1\u0300ng th\u0103\u0309ng c\u0169ng nh\u01b0 \u0111\u1ea1\u0306t ca\u0301c vo\u0300ng nu\u0301t ph\u00e2n t\u00e1ch gi\u01b0\u0303a chu\u0301ng.<\/p>\n<p>T\u1ea1i \u0111\u00e2y, doanh nghi\u1ec7p c\u1ea7n \u0111a\u0301nh s\u00f4\u0301 ca\u0301c nu\u0301t theo th\u01b0\u0301 t\u01b0\u0323 t\u01b0\u0300 tra\u0301i qua pha\u0309i va\u0300 \u0111i\u1ec1n tho\u0302ng tin c\u00e2\u0300n thi\u00ea\u0301t kha\u0301c va\u0300o bi\u00ea\u0309u \u0111\u00f4\u0300.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-29012 c008\" title=\"7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi\" src=\"https:\/\/itgtechnology.vn\/wp-content\/uploads\/\/01\/7-cong-cu-quan-ly-chat-luong-moi-6.png\" srcset=\"https:\/\/itgtechnology.vn\/wp-content\/uploads\/\/01\/7-cong-cu-quan-ly-chat-luong-moi-6.png 816w, https:\/\/itgtechnology.vn\/wp-content\/uploads\/\/01\/7-cong-cu-quan-ly-chat-luong-moi-6-768x374.png 768w, \" alt=\"7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi\" \/><\/p>\n<h3 id=\"ftoc-heading-9\" class=\"ftwp-heading\"><b>7. Bi\u1ec3u \u0111\u1ed3 qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh (Process Decision Program Chart)<\/b><\/h3>\n<p>PDPC (Process Decision Program Chart) l\u00e0 bi\u1ec3u \u0111\u1ed3 h\u1ed7 tr\u1ee3 cho vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 th\u00f4ng qua vi\u1ec7c d\u1ef1 b\u00e1o v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch cho c\u00e1c s\u1ef1 ki\u1ec7n c\u00f3 th\u1ec3 x\u1ea3y \u0111\u1ebfn trong t\u01b0\u01a1ng lai.<\/p>\n<ul>\n<li aria-level=\"1\"><strong>L\u1ee3i \u00edch<\/strong><\/li>\n<\/ul>\n<p>Th\u00f4ng qua bi\u1ec3u \u0111\u1ed3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch th\u00f4ng qua c\u00e1c d\u1ef1 b\u00e1o co\u0301 th\u00ea\u0309 di\u00ea\u0303n ra. C\u00f3 th\u1ec3 th\u1ea5y, c\u00e1c s\u1ef1 c\u1ed1 b\u1ea5t ng\u1edd th\u01b0\u1eddng d\u00e2\u0303n \u0111\u00ea\u0301n ha\u0300ng loa\u0323t ca\u0301c bi\u00ea\u0301n c\u00f4\u0301 nghie\u0302m tro\u0323ng. Do v\u1eady, m\u1ecd\u0302t co\u0302ng cu\u0323 pho\u0300ng ng\u01b0\u0300a nh\u01b0\u0303ng v\u00e2\u0301n \u0111\u00ea\u0300 kho\u0302ng d\u01b0\u0323 \u0111oa\u0301n tru\u031b\u01a1\u0301c s\u1ebd gi\u00fap doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111a\u0323t \u0111u\u031b\u01a1\u0323c mu\u0323c tie\u0302u mong mu\u00f4\u0301n.<\/p>\n<ul>\n<li aria-level=\"1\"><strong>C\u00e1ch \u00e1p d\u1ee5ng<\/strong><\/li>\n<\/ul>\n<p>B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh c\u00e1c bi\u00ea\u0309u tu\u031b\u01a1\u0323ng s\u1ebd \u0111\u01b0\u1ee3c s\u01b0\u0309 du\u0323ng trong bi\u00ea\u0309u \u0111\u00f4\u0300. Theo \u0111\u00f3, m\u1ecdi bi\u1ec3u t\u01b0\u1ee3ng \u0111\u1ec1u c\u00f3 t\u00ean v\u00e0 \u00fd ngh\u0129a ri\u00eang.<\/p>\n<p>B\u01b0\u1edbc 2: S\u1eafp x\u1ebfp v\u00e0 th\u1ed1ng nh\u1ea5t s\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a th\u00f4ng tin trong bi\u1ec3u \u0111\u1ed3 theo tr\u00ecnh t\u1ef1 nh\u1ea5t \u0111\u1ecbnh: t\u01b0\u0300 tre\u0302n xu\u00f4\u0301ng ho\u1ea1\u0306c t\u01b0\u0300 tra\u0301i qua pha\u0309i.<\/p>\n<p>B\u01b0\u1edbc 3: Th\u00f4ng qua tr\u00ecnh t\u1ef1 s\u1ef1 vi\u1ec7c x\u1ea3y ra, \u0111i\u1ec1u ch\u1ec9nh v\u00f2ng l\u1eb7p tr\u00ean bi\u1ec3u \u0111\u1ed3 th\u00f4ng qua vi\u1ec7c chuy\u00ea\u0309n hu\u031b\u01a1\u0301ng cu\u0309a ca\u0301c mu\u0303i te\u0302n va\u0300 quay v\u00ea\u0300 ban \u0111\u00e2\u0300u ho\u1ea1\u0306c bu\u031b\u01a1\u0301c trung gian.<\/p>\n<p>B\u01b0\u1edbc 4: L\u1ea1\u0306p la\u0323i quy tr\u00ecnh tr\u00ean n\u00ea\u0301u c\u00e2\u0300n thi\u00ea\u0301t.<\/p>\n<h2 id=\"ftoc-heading-10\" class=\"ftwp-heading\"><b>Ph\u00e2n bi\u1ec7t 7 C\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi v\u00e0 7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng c\u0169<\/b><\/h2>\n<div class=\"__reading_mode_table_and_collapse_button_container\">\n<div id=\"__reading_mode_collapsed_container_1\" class=\"__reading_mode_table_collapsed_class\">\n<table class=\"__reading_mode_data_table_class\">\n<tbody>\n<tr>\n<td><b>\u0110i\u1ec3m kh\u00e1c bi\u1ec7t<\/b><\/td>\n<td><b>7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi (N7)<\/b><\/td>\n<td><b>7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng c\u0169\u00a0<\/b><b>(7 Basic QC Tools)<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>M\u1ee5c \u0111\u00edch<\/b><\/td>\n<td>S\u1eed d\u1ee5ng \u0111\u1ec3 ph\u00e2n t\u00edch, gi\u1ea3i quy\u1ebft nh\u1eefng th\u00f4ng tin\/v\u1ea5n \u0111\u1ec1 Kh\u00f4ng mang t\u00ednh \u0111\u1ecbnh l\u01b0\u1ee3ng<\/td>\n<td>S\u1eed d\u1ee5ng \u0111\u1ec3 ph\u00e2n t\u00edch, gi\u1ea3i quy\u1ebft nh\u1eefng th\u00f4ng tin\/v\u1ea5n \u0111\u1ec1 mang t\u00ednh \u0111\u1ecbnh l\u01b0\u1ee3ng<\/td>\n<\/tr>\n<tr>\n<td><b>Ph\u01b0\u01a1ng ph\u00e1p th\u1ef1c hi\u1ec7n<\/b><\/td>\n<td>S\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p di\u1ec5n gi\u1ea3i, phi \u0111\u1ecbnh l\u01b0\u1ee3ng trong s\u1ea3n xu\u1ea5t;<\/td>\n<td>S\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p th\u1ed1ng k\u00ea v\u00e0 tr\u1ef1c quan h\u00f3a th\u00f4ng qua c\u00e1c \u0111\u1ed3 th\u1ecb, t\u00ednh to\u00e1n v\u00e0 \u0111o l\u01b0\u1eddng b\u1eb1ng s\u1ed1 li\u1ec7u<\/td>\n<\/tr>\n<tr>\n<td><b>B\u1ea3n ch\u1ea5t<\/b><\/td>\n<td>L\u00e0 nh\u1eefng c\u00f4ng c\u1ee5 mang t\u00ednh chi\u1ebfn l\u01b0\u1ee3c, \u0111\u1ecbnh h\u01b0\u1edbng<\/td>\n<td>L\u00e0 nh\u1eefng c\u00f4ng c\u1ee5 mang t\u00ednh chi\u1ebfn thu\u1eadt, \u0111o l\u01b0\u1eddng<\/td>\n<\/tr>\n<tr>\n<td><b>\u0110i\u1ec3m m\u1ea1nh<\/b><\/td>\n<td>\u0110\u00e2y l\u00e0 nh\u1eefng c\u00f4ng c\u1ee5 k\u1ebft h\u1ee3p gi\u1eefa di\u1ec5n gi\u1ea3i v\u00e0 s\u1ed1 li\u1ec7u, th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong tr\u01b0\u1eddng h\u1ee3p:<\/p>\n<ul>\n<li aria-level=\"1\">T\u00ecm nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5<\/li>\n<li aria-level=\"1\">X\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean, \u0111\u1ec1 ra m\u1ee5c \u0111\u00edch v\u00e0 l\u1eadp l\u1ecbch th\u1ef1c hi\u1ec7n<\/li>\n<li aria-level=\"1\">S\u00e1ng t\u1ea1o \u00fd t\u01b0\u1edfng m\u1edbi<\/li>\n<\/ul>\n<\/td>\n<td>L\u00e0 c\u00f4ng c\u1ee5 \u0111\u01b0\u1ee3c t\u00ednh to\u00e1n, \u0111o l\u01b0\u1eddng b\u1eb1ng s\u1ed1 li\u1ec7u n\u00ean ph\u1ea3n \u00e1nh s\u1ef1 ch\u00ednh x\u00e1c, logic cao. Nh\u00e2n vi\u00ean d\u1ec5 d\u00e0ng th\u1ef1c hi\u1ec7n, theo d\u00f5i v\u00e0 th\u1ef1c thi (so v\u1edbi l\u1eddi di\u1ec5n gi\u1ea3i)&nbsp;<\/td>\n<\/tr>\n<tr>\n<td><b>\u0110i\u1ec3m y\u1ebfu<\/b><\/td>\n<td>C\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi mu\u1ed1n ph\u00e1t huy t\u00e1c d\u1ee5ng c\u1ea7n \u0111\u01b0\u1ee3c ph\u1ed1i h\u1ee3p v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 \u0111\u1ecbnh l\u01b0\u1ee3ng (7 Basic QC Tools).<\/td>\n<td>V\u1edbi c\u00e1c c\u00f4ng c\u1ee5 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec3n ch\u1ee7 y\u1ebfu qua c\u00e1c con s\u1ed1 v\u1edbi \u0111\u1ed9 ph\u1ee9c t\u1ea1p cao, c\u00f3 th\u1ec3 g\u00e2y kh\u00f3 kh\u0103n cho c\u00e1c nh\u00e2n vi\u00ean m\u1edbi s\u1eed d\u1ee5ng.Nhi\u1ec1u y\u00eau c\u1ea7u c\u1ee7a Kh\u00e1ch h\u00e0ng v\u1ec1 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng kh\u00f4ng ch\u1ec9 th\u1ec3 hi\u1ec7n b\u1eb1ng s\u1ed1 li\u1ec7u m\u00e0 c\u00f2n th\u1ec3 hi\u1ec7n b\u1eb1ng di\u1ec5n gi\u1ea3i. Do \u0111\u00f3, c\u1ea7n ph\u1ed1i k\u1ebft h\u1ee3p v\u1edbi &amp; C\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi \u0111\u1ec3 ph\u00e1t huy hi\u1ec7u qu\u1ea3.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Theo s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a n\u1ec1n s\u1ea3n xu\u1ea5t hi\u1ec7n \u0111\u1ea1i, c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n tr\u1ecb c\u0169ng c\u00f3 nh\u1eefng s\u1ef1 bi\u1ebfn \u0111\u1ed5i nh\u1ea5t \u0111\u1ecbnh, nh\u1eb1m ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c \u0111\u00edch m\u00e0 t\u1eebng doanh nghi\u1ec7p h\u01b0\u1edbng t\u1edbi. Theo \u0111\u00f3, 7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng m\u1edbi \u0111\u01b0\u1ee3c ra \u0111\u1eddi, nh\u1eb1m t\u1eadp trung h\u01a1n n\u1eefa v\u00e0o v\u1ea5n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[220,227],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/5316"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=5316"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/5316\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=5316"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=5316"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=5316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}