{"id":53184,"date":"2023-12-20T06:33:38","date_gmt":"2023-12-19T23:33:38","guid":{"rendered":"https:\/\/masterskills.org\/blog\/dich-vu-khach-hang-united-airlines-va-sai-lam-trieu-do.html"},"modified":"2023-12-20T06:33:38","modified_gmt":"2023-12-19T23:33:38","slug":"dich-vu-khach-hang-united-airlines-va-sai-lam-trieu-do","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/dich-vu-khach-hang-united-airlines-va-sai-lam-trieu-do.html","title":{"rendered":"D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng United Airlines v\u00e0 sai l\u1ea7m \u201ctri\u1ec7u \u0111\u00f4\u201d"},"content":{"rendered":"
Tr\u01b0\u1eddng h\u1ee3p United Airlines g\u1eb7p ph\u1ea3i th\u1ef1c s\u1ef1 l\u00e0 m\u1ed9t c\u01a1n \u00e1c m\u1ed9ng c\u1ee7a b\u1ea5t c\u1ee9 ph\u00f2ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. \u0110\u1ed3ng th\u1eddi, \u0111\u00e2y c\u00f2n l\u00e0 b\u00e0i h\u1ecdc s\u00e2u s\u1eafc v\u1ec1 vi\u1ec7c\u00a0sai l\u1ea7m trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp t\u1edbi uy t\u00edn v\u00e0 l\u1ee3i nhu\u1eadn c\u1ee7a doanh nghi\u1ec7p nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n

Sai l\u1ea7m trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a United Airlines<\/h2>\n

C\u00e2u chuy\u1ec7n b\u1eaft \u0111\u1ea7u khi m\u1ed9t ca s\u0129\/nh\u1ea1c s\u0129 t\u00ean l\u00e0 Dave Carroll bay t\u1eeb Halifax, Nova Scotia t\u1edbi Omaha, Nebraska v\u00e0 n\u1ed1i chuy\u1ebfn t\u1ea1i s\u00e2n bay O\u2019Hare c\u1ee7a Chicago. Khi v\u1ecb kh\u00e1ch n\u00e0y \u0111ang l\u1ea5y h\u00e0nh l\u00fd \u0111\u1ec3 ra kh\u1ecfi m\u00e1y bay, \u0111\u1ed9t nhi\u00ean, anh nghe th\u1ea5y m\u1ed9t ng\u01b0\u1eddi kh\u00e1c ho\u1ea3ng h\u1ed1t la l\u00ean: \u201cTr\u1eddi \u01a1i! H\u1ecd \u0111ang n\u00e9m nh\u1eefng chi\u1ebfc ghi-ta!\u201d.<\/p>\n

Dave v\u00e0 c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c trong ban nh\u1ea1c ngay l\u1eadp t\u1ee9c nh\u00ecn ra ngo\u00e0i c\u1eeda \u2013 n\u01a1i h\u00e0nh l\u00fd \u0111\u01b0\u1ee3c d\u1ee1 xu\u1ed1ng, h\u1ecd nh\u1eadn ra c\u00e2y \u0111\u00e0n ghi-ta \u0111ang \u0111\u01b0\u1ee3c n\u00e9m qua l\u1ea1i \u1edf gi\u1eefa s\u00e2n\u2026<\/p>\n

Sau \u0111\u00f3, anh ph\u00e1t hi\u1ec7n ra c\u00e2y \u0111\u00e0n ghi-ta c\u1ed5 3500$ c\u1ee7a m\u00ecnh \u0111\u00e3 b\u1ecb v\u1ee1.<\/p>\n

Nh\u1eefng g\u00ec x\u1ea3y ra ti\u1ebfp theo ch\u1eafc ch\u1eafn s\u1ebd l\u00e0 c\u00e2u chuy\u1ec7n kh\u00f3 qu\u00ean c\u1ee7a Dave v\u1ec1 c\u00e1ch ph\u00f2ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a m\u1ed9t doanh nghi\u1ec7p h\u00e0ng \u0111\u1ea7u nh\u01b0 United Airlines.<\/p>\n

Dave \u0111\u00e3 c\u1ed1 g\u1eafng trong 09\u00a0th\u00e1ng \u0111\u1ec3 mong nh\u1eadn \u0111\u01b0\u1ee3c x\u1eed l\u00fd th\u1ecfa \u0111\u00e1ng t\u1eeb United. Tr\u00e1i v\u1edbi k\u1ef3 v\u1ecdng, ph\u1ea3n \u1ee9ng c\u1ee7a h\u00e3ng v\u00f4 c\u00f9ng ki\u00ean quy\u1ebft v\u00e0 nh\u1ea5t qu\u00e1n: \u201cKh\u00f4ng!\u201d. H\u1ecd tuy\u00ean b\u1ed1 Dave qu\u00e1 24 gi\u1edd m\u1edbi tr\u00ecnh \u0111\u01a1n y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng, do \u0111\u00f3, anh \u0111\u00e3 kh\u00f4ng g\u1eb7p may.<\/p>\n

Anh c\u1ed1 g\u1eafng \u0111i\u1ec7n tho\u1ea1i, email, th\u1eadm ch\u00ed c\u00f2n t\u1ed1t b\u1ee5ng \u0111\u1ebfn m\u1ee9c g\u1ee3i \u00fd r\u1eb1ng thay v\u00ec tr\u1ea3 ti\u1ec1n, United Airlines c\u00f3 th\u1ec3 chuy\u1ec3n cho anh voucher bay c\u1ee7a h\u00e3ng tr\u1ecb gi\u00e1 1200$ \u0111\u1ec3 trang tr\u1ea3i c\u00e1c chi ph\u00ed s\u1eeda ch\u1eefa ghi-ta. Nh\u01b0ng c\u00e2u tr\u1ea3 l\u1eddi v\u1eabn l\u00e0\u00a0\u201cKh\u00f4ng!\u201d.<\/p>\n

V\u00e0 b\u1ea1n c\u00f3 th\u1ec3 t\u01b0\u1edfng t\u01b0\u1ee3ng \u0111\u01b0\u1ee3c \u0111i\u1ec1u g\u00ec x\u1ea3y ra ti\u1ebfp theo hay kh\u00f4ng?<\/p>\n

Dave vi\u1ebft m\u1ed9t b\u00e0i h\u00e1t v\u00e0 s\u1ea3n xu\u1ea5t m\u1ed9t video \u00e2m nh\u1ea1c v\u1edbi t\u1ef1a \u0111\u1ec1 \u201cUnited Breaks Guitars\u201d sau \u0111\u00f3 \u0111\u01b0a n\u00f3 l\u00ean YouTube. Ngay l\u1eadp t\u1ee9c, video n\u00e0y lan truy\u1ec1n v\u1edbi t\u1ed1c \u0111\u1ed9 ch\u00f3ng m\u1eb7t, thu h\u00fat l\u01b0\u1ee3ng l\u1edbn ng\u01b0\u1eddi xem v\u00e0 h\u00e1t b\u00e0i \u201cUnited Breaks Guitars\u201d. T\u00ednh \u0111\u1ebfn th\u1eddi \u0111i\u1ec3m hi\u1ec7n t\u1ea1i \u0111\u00e3 c\u00f3 h\u01a1n 16 tri\u1ec7u\u00a0l\u01b0\u1ee3t xem.<\/p>\n

Sau ng\u00e0y \u0111\u1ea7u ti\u00ean, b\u00e0i h\u00e1t \u0111\u00e3 c\u00f3 150.000 l\u01b0\u1ee3t xem, United m\u1edbi nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng c\u1ee7a d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng v\u00e0 li\u00ean l\u1ea1c v\u1edbi Dave Carroll, g\u1ee3i \u00fd tr\u1ea3 m\u1ed9t kho\u1ea3n ph\u00ed \u0111\u1ec3 anh x\u00f3a video tr\u00ean \u0111i. Tuy nhi\u00ean, m\u1ecdi chuy\u1ec7n \u0111\u00e3 qu\u00e1 mu\u1ed9n! Sau m\u1ed9t th\u1eddi gian d\u00e0i ch\u1ecbu \u0111\u1ef1ng, l\u00fac n\u00e0y, v\u1ea5n \u0111\u1ec1 ti\u1ec1n b\u1ea1c kh\u00f4ng c\u00f2n qu\u00e1 quan tr\u1ecdng v\u1edbi Dave n\u1eefa. Anh c\u0169ng g\u1ee3i \u00fd h\u1ecd n\u00ean quy\u00ean g\u00f3p s\u1ed1 ti\u1ec1n \u0111\u00f3 cho m\u1ed9t t\u1ed5 ch\u1ee9c t\u1eeb thi\u1ec7n th\u00ec t\u1ed1t h\u01a1n.<\/p>\n

\u0110\u1ed3ng th\u1eddi, c\u00e2u chuy\u1ec7n kh\u00f4ng d\u1eebng l\u1ea1i \u1edf \u0111\u00f3. \u1ea4n t\u01b0\u1ee3ng kh\u00f3 phai v\u1ec1 h\u00e0nh \u0111\u1ed9ng c\u1ee7a ph\u00f2ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng United Airlines \u0111\u00e3 khi\u1ebfn Dave quy\u1ebft \u0111\u1ecbnh vi\u1ebft ti\u1ebfp hai b\u00e0i h\u00e1t \u0103n kh\u00e1ch n\u1eefa b\u1ed5 sung v\u00e0o chu\u1ed7i \u201cUnited Breaks Guitars\u201d.<\/p>\n

Cho \u0111\u1ebfn nay, \u201cUnited Breaks Guitars Song 2\u2033 \u0111\u00e3 ghi nh\u1eadn c\u00f3 2.009.190 l\u01b0\u1ee3t xem, \u201cUnited Breaks Guitars Song 3\u2033 c\u00f3 866.702 l\u01b0\u1ee3t xem tr\u00ean YouTube. T\u1ea5t c\u1ea3 k\u1ebft h\u1ee3p c\u00f9ng nhau t\u1ea1o n\u00ean h\u01a1n 12,5 tri\u1ec7u l\u01b0\u1ee3t view x\u1ea5u.<\/p>\n

Kh\u00f4ng nh\u1eefng th\u1ebf, r\u1ea5t nhi\u1ec1u ng\u01b0\u1eddi c\u00f2n thu\u1ed9c v\u00e0 ng\u00e2n nga giai \u0111i\u1ec7u v\u1ec1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng thi\u1ebfu chuy\u00ean nghi\u1ec7p v\u00e0 kh\u00f4ng m\u00e0ng t\u1edbi c\u1ea3m x\u00fac kh\u00e1ch h\u00e0ng c\u1ee7a United.<\/p>\n

V\u00e0 l\u1ebd d\u0129 nhi\u00ean, t\u00e1c \u0111\u1ed9ng c\u1ee7a c\u00e1c b\u00e0i h\u00e1t ch\u1eafc ch\u1eafn s\u1ebd v\u01b0\u1ee3t xa ngo\u00e0i YouTube.<\/p>\n

\"Sai<\/p>\n

Thi\u1ebfu s\u1ef1 th\u1ea5u hi\u1ec3u v\u00e0 \u0111\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 l\u00fd do khi\u1ebfn United Airlines g\u1eb7p kh\u1ee7ng ho\u1ea3ng \u201ctri\u1ec7u \u0111\u00f4\u201d<\/p>\n<\/div>\n

C\u00e1i k\u1ebft kh\u00f4ng ai mong mu\u1ed1n<\/h2>\n

Khi \u201cUnited Breaks Guitars Song 1\u2033 \u0111\u00e3 tr\u1edf th\u00e0nh hi\u1ec7n t\u01b0\u1ee3ng tr\u00ean Internet, c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng nhanh ch\u00f3ng \u0111\u01b0a tin v\u1ec1 c\u00e2u chuy\u1ec7n Dave \u0111\u00e3 tr\u1ea3i qua. \u0110\u1ed3ng th\u1eddi, anh c\u0169ng tr\u1edf th\u00e0nh kh\u00e1ch m\u1eddi c\u1ee7a nhi\u1ec1u \u0111\u00e0i ph\u00e1t thanh v\u00e0 truy\u1ec1n h\u00ecnh, th\u1ef1c hi\u1ec7n t\u1edbi h\u01a1n 200 cu\u1ed9c ph\u1ecfng v\u1ea5n t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u00f3, t\u1ea5t nhi\u00ean, anh kh\u00f4ng ng\u1ea7n ng\u1ea1i k\u1ec3 l\u1ea1i c\u00e2u chuy\u1ec7n c\u1ee7a \u201cUnited Breaks Guitars.\u201d Sau \u0111\u00f3, h\u00e0ng lo\u1ea1t b\u1ea3n ch\u1ebf Parody \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n v\u00e0 \u0111\u01b0a l\u00ean Youtube v\u1edbi t\u00ean g\u1ecdi \u201cUnited Breaks Guitars \u2013 Ph\u00eda sau ph\u1ea3n h\u1ed3i c\u1ee7a United Airlines\u201d thu h\u00fat h\u00e0ng tri\u1ec7u l\u01b0\u1ee3t xem c\u0169ng nh\u01b0 th\u1ea3o lu\u1eadn v\u1ec1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a United Airlines.<\/p>\n

C\u00f4ng ch\u00fang c\u1ea3m nh\u1eadn th\u1ebf n\u00e0o v\u1ec1 \u201cc\u00e1ch \u1ee9ng x\u1eed\u201d c\u1ee7a United Airlines? Ch\u1ec9 c\u1ea7n nh\u00ecn v\u00e0o 51.327 l\u01b0\u1ee3t th\u00edch so v\u1edbi 1.012 l\u01b0\u1ee3t kh\u00f4ng th\u00edch, m\u1ed9t t\u1ef7 l\u1ec7 50-1 ph\u1ea3n \u0111\u1ed1i h\u00e3ng h\u00e0ng kh\u00f4ng t\u1eeb \u201cUnited Breaks Guitars Song 1\u2033 \u0111\u00e3 th\u1ea5y \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3.<\/p>\n

T\u00ecm ki\u1ebfm tr\u00ean Google cho t\u1eeb kh\u00f3a \u201cUnited Breaks Guitars\u201d tr\u1ea3 l\u1ea1i 124.000 k\u1ebft qu\u1ea3.
\nH\u00e3y nh\u1edb r\u1eb1ng ngay l\u00fac \u0111\u1ea7u, Dave \u0111\u00e3 ch\u1ea5p nh\u1eadn voucher bay 1200$ coi nh\u01b0 kho\u1ea3n \u0111\u1ec1n b\u00f9 c\u00e1c chi ph\u00ed s\u1eeda ch\u1eefa chi\u1ebfc \u0111\u00e0n c\u1ed5 c\u1ee7a m\u00ecnh. N\u1ebfu nh\u01b0 United Airlines \u0111\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed kh\u00e1ch h\u00e0ng th\u00ec \u0111\u00e3 kh\u00f4ng c\u00f3 chuy\u1ec7n h\u00e0ng tri\u1ec7u ng\u01b0\u1eddi h\u00e1t nh\u1eefng giai \u0111i\u1ec7u \u201c\u2026bay v\u1edbi h\u00e0ng kh\u00f4ng kh\u00e1c\u2026hay \u0111i b\u1eb1ng xe h\u01a1i \u2026 b\u1edfi United \u0111\u00e3 l\u00e0m v\u1ee1 ghi-ta \u2026\u201d<\/p>\n

Sai l\u1ea7m trong\u00a0d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng n\u00e0y c\u1ee7a United Airlines ch\u1eafc ch\u1eafn \u0111\u00e3 c\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh l\u1ef1a ch\u1ecdn h\u00e3ng h\u00e0ng kh\u00f4ng c\u1ee7a h\u00e0ng tri\u1ec7u ng\u01b0\u1eddi. Theo BBC, c\u1ed5 phi\u1ebfu c\u1ee7a United \u0111\u00e3 gi\u1ea3m 10% trong v\u00f2ng ba \u0111\u1ebfn b\u1ed1n tu\u1ea7n sau khi c\u00e1c video tr\u00ean \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh \u2013 t\u01b0\u01a1ng \u0111\u01b0\u01a1ng m\u1ee9c thi\u1ec7t h\u1ea1i kho\u1ea3ng 180 tri\u1ec7u USD. R\u00f5 r\u00e0ng trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, ph\u1ea7n th\u1eafng \u0111\u00e3 thu\u1ed9c v\u1ec1 ph\u00eda kh\u00e1ch h\u00e0ng c\u1ee7a United Airlines.<\/p>\n

Kh\u00f4ng ph\u1ea3i ai c\u0169ng\u00a0qu\u00e1 ng\u1ea1o m\u1ea1n<\/h2>\n

Taylor Guitars, \u0111\u01a1n v\u1ecb s\u1ea3n xu\u1ea5t ra nh\u1eefng c\u00e2y \u0111\u00e0n ghi-ta n\u1ed5i ti\u1ebfng \u2013 nh\u1eefng ng\u01b0\u1eddi \u0111\u01b0\u1ee3c nh\u1eafc \u0111\u1ebfn trong video \u0111\u00e3 nhanh ch\u00f3ng c\u00f3 nh\u1eefng ph\u1ea3n \u1ee9ng s\u00e1ng t\u1ea1o cho ri\u00eang m\u00ecnh.<\/p>\n

Ph\u00f2ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng \u0111\u00e3 nhanh ch\u00f3ng li\u00ean h\u1ec7 v\u1edbi Dave h\u1ecfi th\u0103m t\u00ecnh h\u00ecnh v\u00e0 t\u1eb7ng anh m\u1ed9t c\u00e2y ghi-ta Taylor m\u1edbi. Ch\u01b0a h\u1ebft, Taylor Guitars c\u00f2n nhanh ch\u00f3ng s\u1ea3n xu\u1ea5t video ri\u00eang tr\u00ean k\u00eanh Youtube, trong \u0111\u00f3, h\u1ecd chia s\u1ebb c\u1ea3m gi\u00e1c kh\u00f4ng vui khi b\u1ea5t k\u1ef3 c\u00e2y \u0111\u00e0n ghi-ta n\u00e0o b\u1ecb h\u1ecfng \u0111\u1ed3ng th\u1eddi nh\u1eafc nh\u1edf m\u1ecdi ng\u01b0\u1eddi v\u1ec1 d\u1ecbch v\u1ee5 s\u1eeda ch\u1eefa m\u00e0 h\u1ecd c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3. Taylor Guitars c\u0169ng cung c\u1ea5p th\u00f4ng tin mi\u1ec5n ph\u00ed v\u1ec1 c\u00e1ch l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111i du l\u1ecbch m\u1ed9t c\u00e1ch an to\u00e0n khi \u0111em theo ghi-ta.
\nVideo d\u00e0i 2 ph\u00fat c\u1ee7a \u0111\u01a1n v\u1ecb n\u00e0y \u0111\u00e3 nhanh ch\u00f3ng thu h\u00fat t\u1edbi 562.777 l\u01b0\u1ee3t xem.<\/p>\n

Taylor Guitars \u0111\u00e3 d\u00e0nh m\u1ed9t chi\u1ebfn th\u1eafng b\u1ea5t ng\u1edd trong c\u00e2u chuy\u1ec7n n\u00e0y b\u1eb1ng s\u1ef1 th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 nhanh ch\u00f3ng \u0111\u01b0a ra nh\u1eefng ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c.<\/p>\n

\u00dd ngh\u0129a c\u1ee7a c\u00e2u chuy\u1ec7n trong kinh doanh<\/h2>\n

Ch\u00fang ta s\u1ed1ng trong m\u1ed9t th\u1ebf gi\u1edbi n\u01a1i m\u1ed9t h\u00e0nh \u0111\u1ed9ng c\u1ee7a nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh \u0111\u1ec1 t\u00e0i tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i, nhanh ch\u00f3ng ph\u00e1 h\u1ee7y to\u00e0n b\u1ed9 danh ti\u1ebfng b\u1ea5y l\u00e2u c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u. Hi\u1ec7n t\u1ea1i, th\u00f4ng tin c\u00f3 kh\u1ea3 n\u0103ng lan truy\u1ec1n \u1edf t\u1ed1c \u0111\u1ed9 c\u1ee7a Internet. \u0110\u00e1ng bu\u1ed3n thay, tin x\u1ea5u, \u0111\u1eb7c bi\u1ec7t tin v\u1ec1 sai l\u1ea7m trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng d\u01b0\u1eddng nh\u01b0 s\u1edf h\u1eefu t\u1ed1c \u0111\u1ed9 lan truy\u1ec1n nhanh h\u01a1n nhi\u1ec1u l\u1ea7n tin t\u1ed1t.<\/p>\n

Nh\u01b0ng n\u1ebfu ch\u1ec9 \u201cl\u00e0m \u0111\u00fang\u201d th\u00f4i th\u00ec ch\u01b0a \u0111\u1ee7, h\u00e3y l\u00e0m m\u1ecdi vi\u1ec7c v\u00ec kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh \u2013 l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m. B\u1edfi \u0111\u00e2y m\u1edbi l\u00e0 n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc cho th\u00e0nh c\u00f4ng c\u1ee7a b\u1ea5t k\u1ef3 doanh nghi\u1ec7p. Cung c\u1ea5p d\u1ecbch v\u1ee5 \u0111\u1eb7c bi\u1ec7t, s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng, bi\u1ebfn kh\u00e1ch h\u00e0ng th\u00e0nh ng\u01b0\u1eddi h\u00e2m m\u1ed9 v\u00e0 trung th\u00e0nh\u2026 S\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng h\u1ed7 tr\u1ee3 \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 t\u00edch c\u1ef1c tr\u00ean c\u00e1c trang m\u1ea1ng x\u00e3 h\u1ed9i \u0111\u1ec3 thay m\u1ed9t sao c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng b\u1eb1ng m\u01b0\u1eddi \u0111\u00e1nh gi\u00e1 n\u0103m sao\u2026<\/p>\n

X\u00e2y d\u1ef1ng danh ti\u1ebfng th\u01b0\u01a1ng hi\u1ec7u l\u00e0 c\u1ea3 m\u1ed9t qu\u00e1 tr\u00ecnh. \u0110\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 s\u1ef1 ki\u1ec7n duy nh\u1ea5t m\u00e0 l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a nhi\u1ec1u h\u00e0nh \u0111\u1ed9ng t\u00edch c\u1ef1c trong m\u1ed9t kho\u1ea3ng th\u1eddi gian. Tuy nhi\u00ean, b\u1ea1n c\u0169ng n\u00ean \u00e1p d\u1ee5ng m\u1ed9t s\u1ed1 chi\u1ebfn l\u01b0\u1ee3c nh\u01b0 c\u1ee7ng c\u1ed1 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a ph\u00f2ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng ngay t\u1eeb b\u00e2y gi\u1edd, \u0111\u1eebng \u0111\u1ec3 b\u1ea5t c\u1ee9 ai c\u00f3 th\u1ec3 t\u1ea1o ra m\u1ed9t video \u00e2m nh\u1ea1c h\u1ea5p d\u1eabn nh\u01b0 United Ailines!<\/p>\n

Theo\u00a0Richard Wilson<\/em><\/p>\n

B\u00e0i tham kh\u1ea3o<\/em><\/p>\n

    \n
  • H\u1ecdc Walt Disney \u0111\u1ec3 x\u00e2y d\u1ef1ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng \u201cma thu\u1eadt\u201d<\/em><\/li>\n
  • Apple, Netflix v\u00e0 Uber l\u00e0m d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o?<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Tr\u01b0\u1eddng h\u1ee3p United Airlines g\u1eb7p ph\u1ea3i th\u1ef1c s\u1ef1 l\u00e0 m\u1ed9t c\u01a1n \u00e1c m\u1ed9ng c\u1ee7a b\u1ea5t c\u1ee9 ph\u00f2ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. \u0110\u1ed3ng th\u1eddi, \u0111\u00e2y c\u00f2n l\u00e0 b\u00e0i h\u1ecdc s\u00e2u s\u1eafc v\u1ec1 vi\u1ec7c\u00a0sai l\u1ea7m trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp t\u1edbi uy t\u00edn v\u00e0 l\u1ee3i nhu\u1eadn c\u1ee7a doanh nghi\u1ec7p nh\u01b0 th\u1ebf […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[219],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/53184"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=53184"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/53184\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=53184"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=53184"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=53184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}