{"id":53190,"date":"2023-12-20T06:35:51","date_gmt":"2023-12-19T23:35:51","guid":{"rendered":"https:\/\/masterskills.org\/blog\/vun-dap-tinh-cam-giua-khach-hang-va-doanh-nghiep.html"},"modified":"2023-12-20T06:35:51","modified_gmt":"2023-12-19T23:35:51","slug":"vun-dap-tinh-cam-giua-khach-hang-va-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/vun-dap-tinh-cam-giua-khach-hang-va-doanh-nghiep.html","title":{"rendered":"Vun \u0111\u1eafp t\u00ecnh c\u1ea3m gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 doanh nghi\u1ec7p"},"content":{"rendered":"<div id=\"test\">Gi\u1ed1ng nh\u01b0 m\u1ecdi m\u1ed1i quan h\u1ec7 trong x\u00e3 h\u1ed9i, m\u1ed1i quan h\u1ec7 gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 doanh nghi\u1ec7p c\u0169ng c\u1ea7n s\u1ef1 \u0111\u1ed3ng c\u1ea3m, ch\u0103m s\u00f3c v\u00e0 chia s\u1ebb. B\u1ea5t k\u1ef3 th\u1ee9 t\u00ecnh c\u1ea3m n\u00e0o c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c vun \u0111\u1eafp. Thay v\u00ec suy ngh\u0129 nh\u1eefng b\u00e0i to\u00e1n ph\u1ee9c t\u1ea1p, h\u00e3y th\u1eed suy ngh\u0129 xem, n\u1ebfu b\u1ea1n y\u00eau qu\u00fd m\u1ed9t ai \u0111\u00f3 v\u00e0 mu\u1ed1n ng\u01b0\u1eddi \u0111\u00f3 c\u0169ng y\u00eau qu\u00fd m\u00ecnh, b\u1ea1n s\u1ebd ph\u1ea3i l\u00e0m g\u00ec?<\/p>\n<h2 id=\"1-truoc-tien-hay-noi-ra-tinh-cam-cua-minh\">Tr\u01b0\u1edbc ti\u00ean, h\u00e3y\u00a0n\u00f3i ra t\u00ecnh c\u1ea3m c\u1ee7a m\u00ecnh<\/h2>\n<div id=\"attachment_11307\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11307\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/1.png\" alt=\"Th\u1ec3 hi\u1ec7n t\u00ecnh c\u1ea3m v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u1ed1i \u01b0u tr\u1ea3i nghi\u1ec7m\" width=\"730\" height=\"243\" title=\"1\"><\/p>\n<p class=\"wp-caption-text\">N\u1ebfu b\u1ea1n y\u00eau qu\u00fd kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh, h\u00e3y n\u00f3i ra!<\/p>\n<\/div>\n<p>M\u1ed9t \u0111i\u1ec1u r\u1ea5t \u0111\u01a1n gi\u1ea3n \u0111\u00f3 l\u00e0, khi b\u1ea1n y\u00eau qu\u00fd m\u1ed9t ai \u0111\u00f3, h\u00e3y n\u00f3i \u0111i\u1ec1u \u0111\u00f3 v\u1edbi h\u1ecd. \u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 v\u1eady. H\u00e3y n\u00f3i v\u1edbi h\u1ecd r\u1eb1ng b\u1ea1n tr\u00e2n tr\u1ecdng h\u1ecd nh\u01b0 th\u1ebf n\u00e0o v\u00ec h\u1ecd \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh l\u1ef1a ch\u1ecdn b\u1ea1n.<\/p>\n<p>M\u1ed9t vi\u1ec7c l\u00e0m \u0111\u01a1n gi\u1ea3n v\u00e0 kh\u00f4ng t\u1ed1n th\u1eddi gian, nh\u01b0ng 83% nh\u1eefng ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi chia s\u1ebb r\u1eb1ng, h\u1ecd r\u1ea5t th\u00edch, th\u1eadm ch\u00ed l\u00e0 ph\u1ea5n kh\u00edch khi doanh nghi\u1ec7p c\u1ea3m \u01a1n hay th\u1ec3 hi\u1ec7n s\u1ef1 y\u00eau qu\u00fd\u00a0m\u00ecnh.<\/p>\n<h2 id=\"2-luon-lang-nghe-va-san-sang-lang-nghe\">Lu\u00f4n l\u1eafng nghe v\u00e0 s\u1eb5n s\u00e0ng l\u1eafng nghe<\/h2>\n<div id=\"attachment_11314\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11314\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/31-1.png\" alt=\"T\u1ed1i \u01b0u tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng r\u1ea5t c\u1ea7n s\u1ef1 l\u1eafng nghe, chia s\u1ebb\" width=\"730\" height=\"243\" title=\"31-1\"><\/p>\n<p class=\"wp-caption-text\">L\u1eafng nghe l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t l\u00e0m n\u00ean m\u1ed1i quan h\u1ec7 b\u1ec1n ch\u1eb7t<\/p>\n<\/div>\n<p>N\u1ebfu kh\u00f4ng l\u1eafng nghe v\u00e0 chia s\u1ebb v\u1edbi nhau, ch\u1eafc ch\u1eafn m\u1ed9t m\u1ed1i quan h\u1ec7 kh\u00f3 c\u00f3 th\u1ec3 tr\u1edf n\u00ean kh\u0103ng kh\u00edt. \u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n c\u0169ng nh\u01b0 v\u1eady. Lu\u00f4n th\u1ec3 hi\u1ec7n m\u1ed9t s\u1ef1 s\u1eb5n s\u00e0ng l\u1eafng nghe: c\u00f3 hotline, live chat, email, fanpage m\u1ea1ng x\u00e3 h\u1ed9i\u2026 \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c b\u1ea5t c\u1ee9 l\u00fac n\u00e0o.<\/p>\n<p>Quan tr\u1ecdng h\u01a1n c\u1ea3, b\u1ea1n ph\u1ea3i th\u1ef1c s\u1ef1 \u201cl\u1eafng nghe\u201d kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh \u0111\u1ec3 th\u1ea5u hi\u1ec3u v\u00e0 gi\u00fap h\u1ecd gi\u1ea3i quy\u1ebft c\u00e1c v\u01b0\u1edbng m\u1eafc. Kh\u00f4ng ai th\u00edch c\u1ea3m gi\u00e1c b\u1ecb b\u1ecf r\u01a1i trong m\u1ed9t m\u1ed1i quan h\u1ec7 c\u1ea3.<\/p>\n<h2 id=\"3-doi-xu-voi-ho-giong-nhu-ho-la-duy-nhat-chu-y-tu-nhung-dieu-nho\">\u0110\u1ed1i x\u1eed v\u1edbi h\u1ecd gi\u1ed1ng nh\u01b0 h\u1ecd l\u00e0 duy nh\u1ea5t, ch\u00fa \u00fd\u00a0t\u1eeb nh\u1eefng \u0111i\u1ec1u nh\u1ecf<\/h2>\n<div id=\"attachment_11308\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11308\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/2-1.png\" alt=\"C\u00e1 nh\u00e2n h\u00f3a \u0111\u1ec3 t\u1ed1i \u01b0u tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng\" width=\"730\" height=\"243\" title=\"2-1\"><\/p>\n<p class=\"wp-caption-text\">\u0110\u1ed1i x\u1eed v\u1edbi kh\u00e1ch h\u00e0ng gi\u1ed1ng nh\u01b0 h\u1ecd l\u00e0 duy nh\u1ea5t<\/p>\n<\/div>\n<p>M\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u th\u00edch th\u00fa khi \u0111\u01b0\u1ee3c ai \u0111\u00f3 nh\u1edb c\u1ea3 nh\u1eefng \u0111i\u1ec1u nh\u1ecf nh\u1eb7t v\u1ec1 m\u00ecnh v\u00e0 \u0111\u1ed1i x\u1eed v\u1edbi m\u00ecnh theo c\u00e1ch kh\u00e1c-v\u1edbi-nh\u1eefng-ng\u01b0\u1eddi-kh\u00e1c.<\/p>\n<p>Trong m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng v\u1edbi doanh nghi\u1ec7p, \u0111i\u1ec1u \u0111\u00f3 \u0111\u01b0\u1ee3c g\u1ecdi t\u00ean l\u00e0 th\u1ea5u hi\u1ec3u insight v\u00e0 c\u00e1 nh\u00e2n h\u00f3a. Thay v\u00ec m\u1ed9t email g\u1eedi \u0111i sau khi mua h\u00e0ng v\u1edbi n\u1ed9i dung chung chung: \u201cC\u1ea3m \u01a1n b\u1ea1n \u0111\u00e3 mua s\u1ea3n ph\u1ea9m c\u1ee7a ch\u00fang t\u00f4i\u201d, h\u00e3y g\u1eedi \u0111i m\u1ed9t email \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a k\u00e8m theo nh\u1eefng g\u1ee3i \u00fd s\u1ea3n ph\u1ea9m kh\u00e1c d\u1ef1a tr\u00ean l\u1ecbch s\u1eed xem h\u00e0ng, danh m\u1ee5c y\u00eau th\u00edch\u2026: \u201cC\u1ea3m \u01a1n Ho\u00e0ng v\u00ec \u0111\u00e3 mua s\u1ea3n ph\u1ea9m gi\u00e0y t\u00e2y nam cao c\u1ea5p James Blanc. Th\u1eadt tuy\u1ec7t v\u1eddi khi k\u1ebft h\u1ee3p \u0111\u00f4i gi\u00e0y n\u00e0y v\u1edbi \u00e1o s\u01a1 mi v\u00e0 qu\u1ea7n \u00e2u kaki, tham kh\u1ea3o th\u00eam g\u1ee3i \u00fd c\u1ee7a ch\u00fang t\u00f4i \u1edf d\u01b0\u1edbi \u0111\u00e2y\u201d.<\/p>\n<p>Tr\u00ean 70% tr\u1ea3i nghi\u1ec7m mua h\u00e0ng \u0111\u01b0\u1ee3c h\u00ecnh th\u00e0nh d\u1ef1a tr\u00ean c\u1ea3m nh\u1eadn c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 vi\u1ec7c h\u1ecd \u0111\u01b0\u1ee3c \u0111\u1ed1i x\u1eed nh\u01b0 th\u1ebf n\u00e0o v\u00e0 nh\u1eefng h\u00e0nh \u0111\u1ed9ng c\u00e1 nh\u00e2n h\u00f3a k\u1ec3 tr\u00ean s\u1ebd c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 t\u1ed1i \u01b0u nh\u1eefng tr\u1ea3i nghi\u1ec7m n\u00e0y!<\/p>\n<h2 id=\"4-nhan-sai-va-sua-sai\">Nh\u1eadn sai v\u00e0 s\u1eeda sai<\/h2>\n<div id=\"attachment_11313\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11313\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/9.png\" alt=\"Lu\u00f4n s\u1eb5n s\u00e0ng nh\u1eadn sai v\u00e0 s\u1eeda sai\" width=\"730\" height=\"243\" title=\"9\"><\/p>\n<p class=\"wp-caption-text\">Kh\u00f4ng g\u00ec l\u00e0 ho\u00e0n h\u1ea3o. Quan tr\u1ecdng l\u00e0 khi m\u1eafc sai l\u1ea7m, b\u1ea1n lu\u00f4n s\u1eb5n s\u00e0ng nh\u1eadn sai v\u00e0 s\u1eeda sai<\/p>\n<\/div>\n<p>Kh\u00f4ng g\u00ec l\u00e0 ho\u00e0n h\u1ea3o, s\u1ebd c\u00f3 nh\u1eefng l\u00fac b\u1ea1n khi\u1ebfn ng\u01b0\u1eddi kh\u00e1c n\u1ed5i\u00a0gi\u1eadn.\u00a0Kho\u1ea3ng th\u1eddi gian \u0111\u1ec3 b\u1ea1n nh\u1eadn ra sai l\u1ea7m v\u00e0 s\u1eeda sai c\u00e0ng l\u00e2u, nguy c\u01a1 m\u1ed1i quan h\u1ec7 tan v\u1ee1 c\u00e0ng cao.<\/p>\n<p>\u0110\u00f4i khi, kh\u00e1ch h\u00e0ng s\u1ebd g\u1eb7p nh\u1eefng tr\u1ea3i nghi\u1ec7m ch\u01b0a th\u1ef1c s\u1ef1 ho\u00e0n h\u1ea3o th\u1eadm ch\u00ed l\u00e0 gi\u1eadn d\u1eef. Nhanh ch\u00f3ng xin l\u1ed7i kh\u00e1ch h\u00e0ng, nh\u1eadn tr\u00e1ch nhi\u1ec7m v\u00e0 t\u00ecm h\u01b0\u1edbng gi\u1ea3i quy\u1ebft cho v\u1ea5n \u0111\u1ec1 m\u00e0 h\u1ecd g\u1eb7p ph\u1ea3i. Tr\u00ean 82% kh\u00e1ch h\u00e0ng \u0111\u00e3 chia s\u1ebb: y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t quy\u1ebft \u0111\u1ecbnh tr\u1ea3i nghi\u1ec7m ho\u00e0n h\u1ea3o \u0111\u00f3 ch\u00ednh l\u00e0 kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 nhanh ch\u00f3ng v\u00e0 k\u1ecbp th\u1eddi.<\/p>\n<p>B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 c\u00e2n nh\u1eafc m\u1ed9t \u201cs\u1ef1 b\u00f9 \u0111\u1eafp\u201d cho kh\u00e1ch h\u00e0ng nh\u01b0 ho\u00e0n ti\u1ec1n, mi\u1ec5n ph\u00ed v\u1eadn chuy\u1ec3n, t\u1eb7ng voucher gi\u1ea3m gi\u00e1 cho l\u1ea7n giao d\u1ecbch sau\u2026 \u0110i\u1ec1u n\u00e0y ho\u00e0n to\u00e0n t\u01b0\u01a1ng t\u1ef1 nh\u01b0 m\u00f3n qu\u00e0 xin l\u1ed7i b\u1ea1n g\u1eedi cho b\u1ea1n b\u00e8 c\u1ee7a m\u00ecnh v\u1eady.<\/p>\n<h2 id=\"5-tran-trong-moi-quan-he\">Tr\u00e2n tr\u1ecdng m\u1ed1i quan h\u1ec7<\/h2>\n<div id=\"attachment_11310\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11310\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/4.png\" alt=\"Trung th\u00e0nh l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng trong b\u1ea5t c\u1ee9 m\u1ed1i quan h\u1ec7 n\u00e0o\" width=\"730\" height=\"243\" title=\"4\"><\/p>\n<p class=\"wp-caption-text\">Trung th\u00e0nh l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng trong b\u1ea5t c\u1ee9 m\u1ed1i quan h\u1ec7 n\u00e0o<\/p>\n<\/div>\n<p>Trung th\u00e0nh l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng trong b\u1ea5t c\u1ee9 m\u1ed1i quan h\u1ec7 n\u00e0o, \u0111\u1eebng bao gi\u1edd \u0111\u1ec3 nh\u1eefng ng\u01b0\u1eddi b\u1ea1n m\u1edbi, nh\u1eefng m\u1ed1i quan h\u1ec7 m\u1edbi khi\u1ebfn b\u1ea1n b\u1ecf r\u01a1i v\u00e0 xao l\u00e3ng nh\u1eefng ng\u01b0\u1eddi b\u1ea1n c\u0169, nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 \u0111\u1ed3ng h\u00e0nh c\u00f9ng b\u1ea1n trong kho\u1ea3ng th\u1eddi gian tr\u01b0\u1edbc \u0111\u00e2y.<\/p>\n<p>M\u1ed1i quan h\u1ec7 doanh nghi\u1ec7p \u2013 kh\u00e1ch h\u00e0ng c\u0169ng kh\u00f4ng ph\u1ea3i l\u00e0 ngo\u1ea1i l\u1ec7. Th\u1eadm ch\u00ed, y\u1ebfu t\u1ed1 l\u00f2ng trung th\u00e0nh c\u00f2n t\u00e1c \u0111\u1ed9ng t\u1edbi c\u1ea3 l\u1ee3i nhu\u1eadn c\u1ee7a doanh nghi\u1ec7p khi m\u00e0 chi ph\u00ed \u0111\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi cao g\u1ea5p 5-6 l\u1ea7n chi ph\u00ed \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng c\u0169. Tr\u00ean 60%\u00a0doanh nghi\u1ec7p nh\u1ecf chia s\u1ebb r\u1eb1ng, h\u01a1n m\u1ed9t n\u1eeda l\u1ee3i nhu\u1eadn c\u1ee7a h\u1ecd \u0111\u1ebfn t\u1eeb kh\u00e1ch h\u00e0ng c\u0169.<\/p>\n<p>H\u00e3y b\u1eaft tay v\u00e0o s\u00e1ng t\u1ea1o c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh tri \u00e2n \u0111\u1ec3 kh\u00e1ch h\u00e0ng trung th\u00e0nh th\u1ea5y \u0111\u01b0\u1ee3c b\u1ea1n tr\u00e2n tr\u1ecdng s\u1ef1 \u0111\u1ed3ng h\u00e0nh c\u1ee7a b\u1ea1n nh\u01b0 th\u1ebf n\u00e0o!<\/p>\n<h2 id=\"6-tang-hoa\">T\u1eb7ng\u00a0hoa<\/h2>\n<div id=\"attachment_11309\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11309\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/5.png\" alt=\"T\u1eb7ng qu\u00e0 \u0111\u1ec3 t\u1ea1o b\u1ea5t ng\u1edd v\u00e0 t\u1ed1i \u01b0u tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng\" width=\"730\" height=\"243\" title=\"5\"><\/p>\n<p class=\"wp-caption-text\">T\u1eb7ng hoa hay m\u1ed9t m\u00f3n qu\u00e0 nh\u1ecf n\u00e0o \u0111\u00f3 cho kh\u00e1ch h\u00e0ng s\u1ebd t\u1ea1o n\u00ean \u0111i\u1ec3m nh\u1ea5n th\u00fa v\u1ecb cho m\u1ed1i quan h\u1ec7<\/p>\n<\/div>\n<p>\u2026ho\u1eb7c m\u1ed9t m\u00f3n qu\u00e0 nh\u1ecf n\u00e0o \u0111\u00f3!<\/p>\n<p>\u0110\u00e2y\u00a0s\u1ebd l\u00e0 \u0111i\u1ec3m nh\u1ea5n th\u00fa v\u1ecb cho m\u1ed9t m\u1ed1i quan h\u1ec7, m\u1ed9t s\u1ef1\u00a0g\u1ee3i nh\u1eafc. N\u1ebfu m\u1ed9t ng\u00e0y b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t t\u1ea5m thi\u1ec7p vi\u1ebft tay g\u1eedi t\u1eeb ng\u01b0\u1eddi b\u1ea1n \u1edf xa l\u00e2u ng\u00e0y kh\u00f4ng li\u00ean l\u1ea1c, b\u1ea1n s\u1ebd c\u1ea3m th\u1ea5y nh\u01b0 th\u1ebf n\u00e0o? Th\u1ebf gi\u1edbi s\u1ed1 khi\u1ebfn m\u1ecdi ng\u01b0\u1eddi t\u01b0\u01a1ng t\u00e1c \u1ea3o v\u1edbi nhau nhi\u1ec1u h\u01a1n, n\u00ean ch\u1eafc h\u1eb3n nh\u1eefng m\u00f3n qu\u00e0 r\u1ea5t \u201cth\u1ef1c\u201d, ch\u1ee9a \u0111\u1ef1ng t\u00ecnh c\u1ea3m c\u1ee7a ng\u01b0\u1eddi g\u1eedi nh\u01b0 th\u1ebf s\u1ebd \u0111em l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1c bi\u1ec7t.<\/p>\n<p>\u0110\u00e2y c\u00f3 th\u1ec3 kh\u00f4ng ph\u1ea3i chi\u1ebfn l\u01b0\u1ee3c doanh nghi\u1ec7p b\u1ea1n c\u1ea7n s\u1eed d\u1ee5ng trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, tuy nhi\u00ean, b\u1ea1n c\u00f3 th\u1ec3 c\u00e2n nh\u1eafc. Theo Walker Info, tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng s\u1ebd l\u00e0 y\u1ebfu t\u1ed1 thay th\u1ebf gi\u00e1 c\u1ea3 v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 tr\u1edf th\u00e0nh \u0111i\u1ec3m c\u1ea1nh tranh kh\u00e1c bi\u1ec7t c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u v\u00e0o n\u0103m . V\u00ec v\u1eady, h\u00e3y t\u1eadn d\u1ee5ng t\u1eebng l\u1ee3i th\u1ebf nh\u1ecf \u0111\u1ec3 t\u1ea1o \u0111\u1ed9t ph\u00e1, nh\u01b0 chi\u1ebfn l\u01b0\u1ee3c t\u1eb7ng \u201choa\u201d n\u00e0y ch\u1eb3ng h\u1ea1n.<\/p>\n<div id=\"attachment_11311\" style=\"width: 740px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11311\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/8.png\" alt=\"Kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng bao gi\u1edd qu\u00ean nh\u1eefng tr\u1ea3i nghi\u1ec7m v\u1edbi th\u01b0\u01a1ng hi\u1ec7u\" width=\"730\" height=\"365\" title=\"8\"><\/p>\n<p class=\"wp-caption-text\">Kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng bao gi\u1edd qu\u00ean nh\u1eefng tr\u1ea3i nghi\u1ec7m v\u1edbi th\u01b0\u01a1ng hi\u1ec7u<\/p>\n<\/div>\n<p>B\u00e2y gi\u1edd, c\u00f9ng \u00e1p d\u1ee5ng nh\u1eefng \u0111i\u1ec1u tr\u00ean v\u00e0o m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n: Th\u1ec3 hi\u1ec7n\u00a0t\u00ecnh c\u1ea3m \u0111\u1ec3 t\u1ed1i \u01b0u\u00a0tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng!<\/p>\n<p><em>B\u00e0i tham kh\u1ea3o:<\/em><\/p>\n<ul>\n<li><em>S\u00e1ng t\u1ea1o ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng trung th\u00e0nh kh\u00f4ng ch\u1ec9 d\u00e0nh cho \u201c\u00f4ng l\u1edbn\u201d<\/em><\/li>\n<li><em>L\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0m n\u00ean s\u1ee9c m\u1ea1nh th\u01b0\u01a1ng hi\u1ec7u<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Gi\u1ed1ng nh\u01b0 m\u1ecdi m\u1ed1i quan h\u1ec7 trong x\u00e3 h\u1ed9i, m\u1ed1i quan h\u1ec7 gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 doanh nghi\u1ec7p c\u0169ng c\u1ea7n s\u1ef1 \u0111\u1ed3ng c\u1ea3m, ch\u0103m s\u00f3c v\u00e0 chia s\u1ebb. B\u1ea5t k\u1ef3 th\u1ee9 t\u00ecnh c\u1ea3m n\u00e0o c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c vun \u0111\u1eafp. Thay v\u00ec suy ngh\u0129 nh\u1eefng b\u00e0i to\u00e1n ph\u1ee9c t\u1ea1p, h\u00e3y th\u1eed suy ngh\u0129 xem, n\u1ebfu b\u1ea1n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[219],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/53190"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=53190"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/53190\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=53190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=53190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=53190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}