{"id":54332,"date":"2023-12-20T10:45:38","date_gmt":"2023-12-20T03:45:38","guid":{"rendered":"https:\/\/masterskills.org\/blog\/bai-hat-thoi-bay-hang-tram-trieu-usd-cua-united-airlines-va-bai-hoc-ve-dich-vu-cham-soc-khach-hang.html"},"modified":"2023-12-20T10:45:38","modified_gmt":"2023-12-20T03:45:38","slug":"bai-hat-thoi-bay-hang-tram-trieu-usd-cua-united-airlines-va-bai-hoc-ve-dich-vu-cham-soc-khach-hang","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/bai-hat-thoi-bay-hang-tram-trieu-usd-cua-united-airlines-va-bai-hoc-ve-dich-vu-cham-soc-khach-hang.html","title":{"rendered":"B\u00e0i h\u00e1t \u201cth\u1ed5i bay\u201d h\u00e0ng tr\u0103m tri\u1ec7u USD c\u1ee7a United Airlines v\u00e0 b\u00e0i h\u1ecdc v\u1ec1 d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng!"},"content":{"rendered":"
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N\u1ebfu l\u00e0m trong ng\u00e0nh d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng b\u1ea1n s\u1ebd kh\u00f4ng th\u1ec3 kh\u00f4ng bi\u1ebft t\u1edbi b\u00e0i h\u00e1t t\u1ef1a \u0111\u1ec1 \u201cUnited Breaks Guitars\u201d. B\u00e0i nh\u1ea1c c\u00f3 s\u1ee9c thu h\u00fat l\u1edbn, sau m\u1ed9t th\u1eddi gian ng\u1eafn c\u00f3 h\u01a1n 16 tri\u1ec7u l\u01b0\u1ee3t xem v\u00e0 khi\u1ebfn h\u00e3ng h\u00e0ng kh\u00f4ng M\u1ef9 United Airlines m\u1ea5t h\u00e0ng tri\u1ec7u \u0111\u00f4. \u0110\u1ed3ng th\u1eddi, \u0111\u00e2y c\u00f2n l\u00e0 b\u00e0i h\u1ecdc s\u00e2u s\u1eafc c\u1ee7a United Airlines v\u1ec1 sai l\u1ea7m trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng s\u1ebd l\u00e0m \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng t\u1edbi uy t\u00edn, l\u1ee3i nhu\u1eadn kinh doanh.<\/strong><\/p>\n

C\u00e2u chuy\u1ec7n v\u1ec1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng United Airlines<\/b><\/p>\n

\u0110\u00e2y l\u00e0 c\u00e2u chuy\u1ec7n c\u1ee7a <\/span>Dave Carroll \u2013 m\u1ed9t nh\u1ea1c s\u0129\/ca s\u0129 t\u1edbi t\u1eeb Canada v\u00e0o n\u0103m 2008. Trong chuy\u1ebfn bay t\u1eeb th\u00e0nh ph\u1ed1 Halifax (thu\u1ed9c mi\u1ec1n \u0111\u00f4ng Canada) \u0111i\u1ec3m t\u1edbi l\u00e0 Omaha, ti\u1ec3u bang Nebraska, M\u1ef9 \u0111\u1ec3 tham d\u1ef1 m\u1ed9t bu\u1ed5i tr\u00ecnh di\u1ec5n.\u00a0<\/span><\/p>\n

Khi m\u00e1y bay ch\u1edf Dave, ban nh\u1ea1c c\u00f9ng c\u00e1c h\u00e0nh kh\u00e1ch h\u1ea1 c\u00e1nh t\u1ea1i s\u00e2n bay \u1edf Chicago \u0111\u1ec3 chu\u1ea9n b\u1ecb cho chuy\u1ebfn bay chuy\u1ec3n ti\u1ebfp. Trong l\u00fac \u0111ang ch\u1edd di chuy\u1ec3n anh \u0111\u00e3 nghe th\u1ea5y c\u00f3 ti\u1ebfng th\u1ed1t l\u00ean: \u201c<\/span>Tr\u1eddi \u01a1i! H\u1ecd \u0111ang n\u00e9m nh\u1eefng chi\u1ebfc ghi-ta!<\/span><\/i>\u201d<\/span><\/p>\n

Dave l\u1eadp t\u1ee9c nh\u00ecn ra c\u1eeda v\u00e0 ph\u00e1t hi\u1ec7n \u0111\u00f3 ch\u00ednh l\u00e0 c\u00e2y \u0111\u00e0n ghi \u2013 ta c\u1ed5 3500$ c\u1ee7a anh!<\/span><\/p>\n

L\u00fac n\u00e0y b\u1ea1n c\u00f3 th\u1ec3 c\u0169ng \u0111o\u00e1n ra c\u1ee5c di\u1ec7n. V\u00ec qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n chi\u1ebfc \u0111\u00e0n kh\u00f4ng c\u1ea7n th\u1eadn n\u00ean n\u00f3 \u0111\u00e3 b\u1ecb h\u01b0 h\u1ecfng n\u1eb7ng. Dave c\u0169ng \u0111\u00e3 c\u1ed1 g\u1eafng l\u00e0m vi\u1ec7c v\u1edbi nh\u00e2n vi\u00ean h\u00e3ng nh\u01b0ng c\u0169ng ch\u1ec9 c\u00f3 th\u1ec3 ph\u1ea3n \u00e1nh qua \u0111\u01b0\u1eddng d\u00e2y n\u00f3ng. \u0110i\u1ec1u \u0111\u00e1ng n\u00f3i, Dave c\u00e0ng c\u1ed1 g\u1eafng khi\u1ebfu n\u1ea1i c\u00e0ng kh\u00f4ng th\u1ea5y k\u1ebft qu\u1ea3.\u00a0<\/span><\/p>\n

Su\u1ed1t 9 th\u00e1ng sau \u0111\u00f3, Dave nh\u01b0 r\u01a1i v\u00e0o m\u00ea cung do United Airlines l\u1eadp ra. H\u1ecd li\u00ean t\u1ee5c chuy\u1ec3n nh\u1eefng khi\u1ebfu n\u1ea1i c\u1ee7a anh qua c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c nh\u1eb1m g\u00e2y s\u1ef1 n\u1ea3n l\u00f2ng. Th\u1eadm ch\u00ed Dave c\u00f2n nh\u1eadn \u0111\u01b0\u1ee3c l\u1eddi tuy\u00ean b\u1ed1 c\u1ee7a nh\u00e2n vi\u00ean CSKH r\u1eb1ng do kh\u00f4ng n\u1ed9p \u0111\u01a1n khi\u1ebfu n\u1ea1i trong v\u00f2ng 24h k\u1ec3 t\u1eeb khi ph\u00e1t sinh v\u1ea5n \u0111\u1ec1 n\u00ean h\u00e3ng kh\u00f4ng gi\u1ea3i quy\u1ebft.\u00a0<\/span><\/p>\n

Anh c\u1ed1 g\u1eafng \u0111i\u1ec7n tho\u1ea1i, email, th\u1eadm ch\u00ed c\u00f2n t\u1ed1t b\u1ee5ng \u0111\u1ebfn m\u1ee9c g\u1ee3i \u00fd r\u1eb1ng thay v\u00ec tr\u1ea3 ti\u1ec1n, United Airlines c\u00f3 th\u1ec3 chuy\u1ec3n cho anh voucher bay c\u1ee7a h\u00e3ng tr\u1ecb gi\u00e1 1200$ \u0111\u1ec3 trang tr\u1ea3i c\u00e1c chi ph\u00ed s\u1eeda ch\u1eefa ghi-ta. Nh\u01b0ng c\u00e2u tr\u1ea3 l\u1eddi v\u1eabn l\u00e0 \u201cKh\u00f4ng!\u201d.<\/span><\/p>\n

H\u00e0nh \u0111\u1ed9ng ti\u1ebfp theo c\u1ee7a Dave?\u00a0<\/b><\/em><\/p>\n

Gi\u1eadn d\u1eef v\u1edbi nh\u1eefng g\u00ec m\u00e0 United Airlines \u0111\u1ed1i x\u1eed v\u1edbi m\u00ecnh, trong c\u1ea3m x\u00fac th\u1eadt anh \u0111\u00e3 vi\u1ebft ra b\u00e0i h\u00e1t v\u1edbi t\u1ef1a \u0111\u1ec1 \u201cUnited Breaks Guitar\u2019, k\u1ec3 l\u1ea1i c\u00e2u chuy\u1ec7n v\u00e0 nh\u1eefng b\u1ee9c x\u00fac c\u1ee7a anh d\u01b0\u1edbi m\u1ed9t g\u00f3c nh\u00ecn h\u00e0i h\u01b0\u1edbc. B\u00e0i h\u00e1t \u0111\u01b0\u1ee3c \u0111\u0103ng t\u1ea3i l\u00ean YouTube \u0111\u00e3 r\u1ea5t nhanh ch\u00f3ng thu h\u00fat \u0111\u01b0\u1ee3c s\u1ef1 ch\u00fa \u00fd c\u1ee7a d\u01b0 lu\u1eadn.\u00a0<\/span><\/p>\n

K\u1ebft qu\u1ea3 Dave kh\u00f4ng ng\u1edd t\u1edbi<\/strong><\/em><\/p>\n

Ch\u1ec9 sau 4 ng\u00e0y \u0111o\u1ea1n video \u201cUnited Breaks Guitar\u2019 \u0111\u00e3 thu h\u00fat h\u01a1n 1 tri\u1ec7u l\u01b0\u1ee3t xem v\u00e0 sau \u0111\u00f3 l\u1ecdt top 20 ca kh\u00fac b\u00e1n ch\u1ea1y nh\u1ea5t tr\u00ean web \u00e2m nh\u1ea1c Itunes \u1edf Canada. \u0110\u1ed3ng th\u1eddi Dave nh\u1eadn \u0111\u01b0\u1ee3c v\u00f4 s\u1ed1 email c\u1ee7a kh\u00e1n gi\u1ea3 t\u1eeb nhi\u1ec1u qu\u1ed1c gia chia s\u1ebb v\u1ec1 s\u1ef1 \u0111\u1ed3ng c\u1ea3m v\u1edbi anh.<\/p>\n

\u0110i\u1ec1u \u0111\u00e1ng n\u00f3i l\u00e0, c\u00f9ng v\u1edbi \u0111\u00f3 h\u00e3ng guitar c\u0169ng li\u00ean l\u1ea1c, \u0111\u1ec1 ngh\u1ecb \u0111\u01b0\u1ee3c t\u1eb7ng anh 2 chi\u1ebfc \u0111\u00e0n guitar m\u1edbi \u0111\u1ec1 b\u00f9 \u0111\u1eafp cho thi\u1ec7t h\u1ea1i m\u00e0 anh ch\u1ecbu ph\u1ea3i. C\u00f2n v\u1ec1 ph\u00eda h\u00e3ng h\u00e0ng kh\u00f4ng United Airlines sau s\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a b\u00e0i h\u00e1t tr\u00ean c\u1ed5 phi\u1ebfu h\u00e3ng s\u1ee5t gi\u1ea3m 10%, t\u01b0\u01a1ng \u0111\u01b0\u01a1ng g\u1ea7n 180 tri\u1ec7u \u0111\u00f4-la M\u1ef9.<\/span><\/p>\n

Uy t\u00edn c\u1ee7a h\u00e3ng c\u0169ng b\u1ecb \u1ea3nh h\u01b0\u1edfng n\u1eb7ng n\u1ec1. Nhi\u1ec1u kh\u00e1ch h\u00e0ng \u0111\u00e3 t\u1eeb ch\u1ed1i s\u1eed d\u1ee5ng h\u00e3ng g\u00e2y ra kh\u1ee7ng ho\u1ea3ng th\u1ea5t tho\u00e1t h\u00e0ng tri\u1ec7u \u0111\u00f4.\u00a0<\/span><\/p>\n

Sau v\u1ee5 vi\u1ec7c n\u00e0y United m\u1edbi<\/span> nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng c\u1ee7a ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/strong> \u0111\u00e3 v\u00e0<\/span> \u0111\u00e3 li\u00ean h\u1ec7 v\u1edbi Dave, \u0111\u1ec1 ngh\u1ecb \u0111\u1ec1n b\u00f9 1.200 \u0111\u00f4-la d\u01b0\u1edbi d\u1ea1ng th\u1ebb bay, k\u00e8m theo 1.200 \u0111\u00f4-la ti\u1ec1n m\u1eb7t. Nh\u01b0ng l\u00fac n\u00e0y Dave \u0111\u00e3 t\u1eeb ch\u1ed1i!<\/span><\/p>\n

Sai l\u1ea7m c\u1ee7a United Airlines v\u00e0 b\u00e0i h\u1ecdc v\u1ec1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/b><\/h2>\n

M\u1ed9t doanh nghi\u1ec7p ch\u1ec9 c\u00f3 th\u1ec3 t\u1ed3n t\u1ea1i v\u00e0 ph\u00e1t tri\u1ec3n khi \u0111\u01b0\u1ee3c l\u00f2ng kh\u00e1ch h\u00e0ng. B\u1edfi kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 mang l\u1ea1i l\u1ee3i nhu\u1eadn doanh thu m\u00e0 c\u00f2n l\u00e0 ti\u1ec1n \u0111\u1ec1 \u0111\u1ec3 doanh nghi\u1ec7p t\u1ea1o th\u1ebf c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng. C\u00e2u n\u00f3i \u201ckh\u00e1ch h\u00e0ng l\u00e0 th\u01b0\u1ee3ng \u0111\u1ebf\u201d nh\u1eb1m \u00fd n\u00f3i s\u1ef1 quan tr\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng. Do v\u1eady trong ho\u1ea1t \u0111\u1ed9ng kinh doanh, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t r\u1ea5t c\u1ea7n thi\u1ebft \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng, t\u1ea1o ra gi\u00e1 tr\u1ecb l\u1ee3i nhu\u1eadn.\u00a0<\/span><\/p>\n

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  • D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng kh\u00f4ng t\u1ed1t d\u1eabn t\u1edbi m\u1ea5t doanh thu, gi\u1ea3m uy t\u00edn<\/b><\/b><\/li>\n<\/ul>\n

    C\u00f3 th\u1ec3 th\u1ea5y, thi\u1ebfu s\u1ef1 th\u1ea5u hi\u1ec3u v\u00e0 \u0111\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed c\u1ee7a kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 sai l\u1ea7m l\u1edbn nh\u1ea5t c\u1ee7a United Airlines d\u1eabn t\u1edbi kh\u1ee7ng ho\u1ea3ng tri\u1ec7u \u0111\u00f4.\u00a0<\/span><\/p>\n

    United Airlines l\u00e0 h\u00e3ng h\u00e0ng kh\u00f4ng l\u1edbn \u1edf M\u1ef9 c\u00f3 nhi\u1ec1u n\u0103m ho\u1ea1t \u0111\u1ed9ng, uy t\u00edn nhi\u1ec1u ng\u01b0\u1eddi bi\u1ebft t\u1edbi v\u00e0 tin t\u01b0\u1edfng l\u1ef1a ch\u1ecdn. Nh\u01b0ng r\u00f5 r\u00e0ng trong t\u00ecnh hu\u1ed1ng c\u1ee7a Dave nh\u00e2n vi\u00ean United Airlines \u0111\u00e3 c\u00f3 th\u00e1i \u0111\u1ed9 thi\u1ebfu t\u00f4n tr\u1ecdng kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u \u0111\u00f3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua h\u00e0nh \u0111\u1ed9ng n\u00e9m chi\u1ebfc ghita, th\u00e1i \u0111\u1ed9 kh\u00f4ng t\u00f4n tr\u1ecdng trong su\u1ed1t qu\u00e1 tr\u00ecnh Dave khi\u1ebfu n\u1ea1i.\u00a0<\/span><\/p>\n

    D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng kh\u00f4ng t\u1ed1t \u0111\u00e3 k\u00e9o theo h\u00e0nh \u0111\u1ed3ng ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng. Dave \u0111\u00e3 vi\u1ebft b\u00e0i h\u00e1t \u201cUnited Breaks Guitar\u201d bi\u1ec3u hi\u1ec7n c\u1ea3m nh\u1eadn v\u1ec1 h\u00e3ng United Airlines. M\u1eb7c d\u00f9 ng\u00f4n t\u1eeb h\u00e0i h\u01b0\u1edbc nh\u01b0ng ng\u01b0\u1eddi nghe c\u0169ng c\u00f3 th\u1ec3 th\u1ea5y \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00e1ng th\u01b0\u01a1ng c\u1ee7a Dave ph\u1ea3i nh\u1eadn do United Airlines.\u00a0<\/span><\/p>\n

    \"United_Breaks_Guitars_tham-hoa-dich-vu-khach-hang-united-airlines\"<\/p>\n

    D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng kh\u00f4ng t\u1ed1t \u0111\u00e3 khi\u1ebfn United Airlines \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng t\u1edbi uy t\u00edn. B\u00e0i h\u00e1t Dave nhanh ch\u00f3ng \u0111\u01b0\u1ee3c nhi\u1ec1u ng\u01b0\u1eddi quan t\u00e2m, h\u1ecd \u0111\u1ed3ng c\u1ea3m v\u1edbi Dave v\u00e0 c\u00f3 c\u00e1i nh\u00ecn kh\u00f4ng t\u1ed1t v\u1ec1 United Airlines. Kh\u00f4ng c\u00f2n kh\u00e1ch h\u00e0ng tin t\u01b0\u1edfng, h\u00e3ng h\u00e0ng kh\u00f4ng United Airlines ph\u1ea3i \u0111\u1ed1i di\u1ec7n v\u1edbi c\u01a1n kh\u1ee7ng ho\u1ea3ng l\u1edbn, c\u1ed5 phi\u1ebfu tr\u01b0\u1ee3t gi\u00e1, kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5. M\u1eb7c d\u00f9 ngay sau \u0111\u00f3 h\u00e3ng \u0111\u00e3 c\u00f3 h\u00e0nh \u0111\u1ed9ng s\u1eeda sai, nh\u01b0ng r\u00f5 r\u00e0ng \u0111\u1ec3 x\u00e2y d\u1ef1ng l\u1ea1i l\u00f2ng tinh c\u1ee7a kh\u00e1ch h\u00e0ng th\u00ec \u0111\u00f3 l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh d\u00e0i.\u00a0<\/span><\/p>\n

    \u0110\u1ed1i v\u1edbi United Airlines b\u00e0i h\u00e1t \u201cUnited Breaks Guitar\u201d tr\u1edf th\u00e0nh m\u1ed9t b\u00e0i h\u1ecdc l\u1edbn cho ph\u00f2ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. B\u00e0i h\u00e1t \u0111\u00e3 \u0111\u01b0\u1ee3c United Airlines \u0111\u01b0a v\u00e0o b\u00e0i gi\u1ea3ng cho nh\u00e2n vi\u00ean v\u1edbi hy v\u1ecdng kh\u00f4ng l\u1eb7p l\u1ea1i sai l\u1ea7m nh\u01b0 v\u1eady m\u1ed9t l\u1ea7n n\u1eefa.<\/span><\/p>\n

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    • D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t s\u1ebd gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng, gia t\u0103ng l\u1ee3i nhu\u1eadn<\/b><\/b><\/li>\n<\/ul>\n

      Ng\u01b0\u1ee3c l\u1ea1i v\u1edbi th\u00e1i \u0111\u1ed9 v\u00e0 h\u00e0nh \u0111\u1ed9ng kh\u01b0\u1edbc t\u1eeb khi\u1ebfu n\u1ea1i kh\u00e1ch h\u00e0ng c\u1ee7a h\u00e3ng United Airlines. Ngay sau khi b\u00e0i h\u00e1t \u201cUnited Breaks Guitar\u201d, c\u00e2u chuy\u1ec7n c\u1ee7a Dave \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng c\u1ea3m c\u1ee7a h\u00e3ng Guitars. H\u1ecd \u0111\u00e3 d\u00e0nh m\u1ed9t chi\u1ebfn th\u1eafng l\u1edbn nh\u1edd s\u1ef1 th\u1ea5u hi\u1ec3u. Nh\u1edd \u0111\u00f3 th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a h\u1ecd ng\u00e0y c\u00e0ng n\u1ed5i ti\u1ebfng tr\u00ean to\u00e0n th\u1ebf gi\u1edbi.\u00a0<\/span><\/p>\n

      M\u1eb7c d\u00f9 c\u00e2u chuy\u1ec7n kh\u00f4ng n\u00f3i chi ti\u1ebft r\u1eb1ng sau v\u1ee5 vi\u1ec7c th\u01b0\u01a1ng hi\u1ec7u guitar n\u1ed5i ti\u1ebfng nh\u01b0 th\u1ebf n\u00e0o. Nh\u01b0ng ch\u1eafc h\u1eb3n, b\u1ea1n s\u1ebd c\u00f3 c\u00e1i nh\u00ecn thi\u1ec7n c\u1ea3m v\u1edbi d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd.\u00a0<\/span><\/p>\n

        \n
      • Gi\u00e1 tr\u1ecb c\u1ee7a d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t v\u1edbi doanh nghi\u1ec7p<\/b><\/b><\/li>\n<\/ul>\n

        Th\u00f4ng qua s\u1ef1 vi\u1ec7c, ta c\u0169ng c\u1ea7n nh\u00ecn nh\u1eadn m\u1ed9t \u0111i\u1ec1u r\u1eb1ng truy\u1ec1n th\u00f4ng c\u00f3 m\u1ed9t s\u1ee9c m\u1ea1nh v\u00f4 c\u00f9ng l\u1edbn. Trong \u0111\u00f3 kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 ng\u01b0\u1eddi quy\u1ebft \u0111\u1ecbnh l\u00e0n s\u00f3ng \u1ea3nh h\u01b0\u1edfng t\u1ed1t hay x\u1ea5u t\u1edbi doanh nghi\u1ec7p. B\u1edfi m\u1ed9t l\u1eddi khen hay ch\u00ea c\u1ee7a kh\u00e1ch h\u00e0ng khi ph\u00e1t t\u00e1n tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i s\u1ebd nhanh ch\u00f3ng \u0111\u01b0\u1ee3c nhi\u1ec1u ng\u01b0\u1eddi bi\u1ebft t\u1edbi. D\u00f9 kh\u00f4ng tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf, nh\u01b0ng nh\u1eefng ph\u1ea3i h\u1ed3i\u00a0c\u0169ng l\u00e0m \u1ea3nh h\u01b0\u1edfng l\u1edbn t\u1edbi quy\u1ebft \u0111\u1ecbnh c\u1ee7a b\u1ea1n c\u00f3 l\u1ef1a ch\u1ecdn hay kh\u00f4ng s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p \u0111\u00f3.<\/span><\/p>\n

        \u0110\u1ec3 t\u1ea1o \u0111\u01b0\u1ee3c v\u1ecb tr\u00ed tr\u00ean th\u1ecb tr\u01b0\u1eddng v\u00e0 \u0111\u01b0a doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n ch\u00fang ta c\u1ea7n l\u00e0m vi\u1ec7c b\u1eb1ng c\u00e1i t\u00e2m, h\u1ebft l\u00f2ng ph\u1ee5c v\u1ee5 v\u00ec l\u1ee3i \u00edch c\u1ee7a kh\u00e1ch h\u00e0ng, l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m. M\u1ed9t d\u1ecbch v\u1ee5 ho\u00e0n h\u1ea3o s\u1ebd t\u1ea1o n\u00ean n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng, qu\u1ea3ng b\u00e1 th\u01b0\u01a1ng hi\u1ec7u.\u00a0<\/span><\/p>\n

        Kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 mang l\u1ea1i l\u1ee3i nhu\u1eadn tr\u1ef1c ti\u1ebfp m\u00e0 c\u00f2n l\u00e0 k\u00eanh truy\u1ec1n th\u00f4ng gi\u00fap gia t\u0103ng doanh s\u1ed1 g\u1ea5p nhi\u1ec1u l\u1ea7n. T\u1ea1i sao v\u1eady? B\u1edfi n\u1ebfu m\u1ed9t s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c khen ng\u1ee3i v\u00e0 gi\u1edbi thi\u1ec7u t\u1eeb ng\u01b0\u1eddi th\u00e2n th\u00ec h\u1ecd d\u1ec5 d\u00e0ng tin t\u01b0\u1edfng l\u1ef1a ch\u1ecdn h\u01a1n so v\u1edbi vi\u1ec7c t\u00ecm hi\u1ec3u \u1edf c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng.\u00a0<\/span><\/p>\n

        S\u1ef1 c\u1ed1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a United Airlines \u0111\u00e3 di\u1ec5n ra t\u1eeb l\u00e2u nh\u01b0ng b\u00e0i h\u00e1t \u201cUnited Breaks Guitar\u201d th\u00ec v\u1eabn c\u00f2n l\u01b0u truy\u1ec1n m\u00e3i tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i. \u0110\u00e2y l\u00e0 m\u1ed9t b\u00e0i h\u1ecdc l\u1edbn v\u1edbi h\u00e3ng United \u0111\u1ed3ng th\u1eddi c\u0169ng l\u00e0 b\u00e0i h\u1ecdc cho t\u1ea5t c\u1ea3 Doanh nghi\u1ec7p gi\u00e1 tr\u1ecb d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ed1t!<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

        N\u1ebfu l\u00e0m trong ng\u00e0nh d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng b\u1ea1n s\u1ebd kh\u00f4ng th\u1ec3 kh\u00f4ng bi\u1ebft t\u1edbi b\u00e0i h\u00e1t t\u1ef1a \u0111\u1ec1 \u201cUnited Breaks Guitars\u201d. B\u00e0i nh\u1ea1c c\u00f3 s\u1ee9c thu h\u00fat l\u1edbn, sau m\u1ed9t th\u1eddi gian ng\u1eafn c\u00f3 h\u01a1n 16 tri\u1ec7u l\u01b0\u1ee3t xem v\u00e0 khi\u1ebfn h\u00e3ng h\u00e0ng kh\u00f4ng M\u1ef9 United Airlines m\u1ea5t h\u00e0ng tri\u1ec7u \u0111\u00f4. \u0110\u1ed3ng th\u1eddi, \u0111\u00e2y c\u00f2n l\u00e0 b\u00e0i h\u1ecdc s\u00e2u s\u1eafc c\u1ee7a United Airlines v\u1ec1 sai l\u1ea7m trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng s\u1ebd l\u00e0m \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng t\u1edbi uy t\u00edn, l\u1ee3i nhu\u1eadn kinh doanh.<\/strong><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/54332"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=54332"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/54332\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=54332"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=54332"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=54332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}