{"id":5473,"date":"2023-11-29T17:56:43","date_gmt":"2023-11-29T17:56:43","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=5473"},"modified":"2023-12-21T11:01:40","modified_gmt":"2023-12-21T04:01:40","slug":"mot-cong-cu-lean-six-sigma-xac-dinh-va-luong","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/mot-cong-cu-lean-six-sigma-xac-dinh-va-luong.html","title":{"rendered":"M\u1ed9t s\u1ed1 c\u00f4ng c\u1ee5 Lean Six Sigma \u2013 X\u00e1c \u0111\u1ecbnh v\u00e0 \u0110o l\u01b0\u1eddng"},"content":{"rendered":"

M\u00f4 h\u00ecnh c\u00f4ng c\u1ee5 Lean Six Sigma l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa h\u1ec7 th\u1ed1ng Lean v\u00e0 h\u1ec7 ph\u01b0\u01a1ng ph\u00e1p 6 Sigma nh\u1eb1m v\u1eeba gi\u1ea3m thi\u1ec3u l\u1ed7i v\u1eeba lo\u1ea1i b\u1ecf c\u00e1c hao ph\u00ed trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t. H\u00f4m nay c\u00f9ng Semtek t\u00ecm hi\u1ec3u kh\u00e1i ni\u1ec7m c\u0169ng nh\u01b0 nh\u1eefng l\u1ee3i \u00edch c\u1ee7a m\u00f4 h\u00ecnh n\u00e0y nh\u00e9.<\/p>\n

<\/span>T\u00ecm hi\u1ec3u kh\u00e1i ni\u1ec7m c\u00f4ng c\u1ee5 lean six sigma<\/strong><\/h2>\n

\u0110\u1ec3 hi\u1ec3u r\u00f5 M\u00f4 h\u00ecnh\u00a0Lean Six Sigma\u00a0\u0111\u1ea7u ti\u00ean b\u1ea1n ph\u1ea3i n\u1eafm r\u00f5 kh\u00e1i ni\u1ec7m c\u1ee7a Lean v\u00e0 Six Sigma, t\u1eeb \u0111\u00f3 Vi\u1ec7n Ph\u1ea7n M\u1ec1m s\u1ebd ph\u00e2n t\u00edch c\u1ee5 th\u1ec3 h\u01a1n.<\/p>\n

c\u00f4ng c\u1ee5 lean six sigma<\/figcaption><\/figure>\n

<\/span>Lean l\u00e0 g\u00ec?<\/h3>\n

Lean l\u00e0 h\u1ec7 th\u1ed1ng c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 ph\u01b0\u01a1ng ph\u00e1p nh\u1eb1m li\u00ean t\u1ee5c lo\u1ea1i b\u1ecf t\u1ea5t c\u1ea3 l\u00e3ng ph\u00ed trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t. M\u1ee5c \u0111\u00edch l\u00e0 gi\u1ea3m chi ph\u00ed s\u1ea3n xu\u1ea5t, t\u0103ng s\u1ea3n l\u01b0\u1ee3ng v\u00e0 r\u00fat ng\u1eafn th\u1eddi gian s\u1ea3n xu\u1ea5t. Lean lo\u1ea1i b\u1ecf\u00a07 lo\u1ea1i hao ph\u00ed\u00a0v\u00e0 t\u00e1c \u0111\u1ed9ng t\u1edbi c\u00e1c m\u1ee5c ti\u00eau nh\u01b0: Ph\u1ebf ph\u1ea9m v\u00e0 s\u1ef1 l\u00e3ng ph\u00ed, Chu k\u1ef3 s\u1ea3n xu\u1ea5t, M\u1ee9c t\u1ed3n kho, N\u0103ng su\u1ea5t lao \u0111\u1ed9ng, T\u1eadn d\u1ee5ng thi\u1ebft b\u1ecb v\u00e0 m\u1eb7t b\u1eb1ng, T\u00ednh linh \u0111\u1ed9ng, S\u1ea3n l\u01b0\u1ee3ng<\/p>\n

<\/span>Six Sigma l\u00e0 g\u00ec?<\/h3>\n

6 Sigma l\u00e0 m\u1ed9t h\u1ec7 ph\u01b0\u01a1ng ph\u00e1p c\u1ea3i ti\u1ebfn quy tr\u00ecnh d\u1ef1a tr\u00ean th\u1ed1ng k\u00ea nh\u1eb1m gi\u1ea3m thi\u1ec3u t\u1ef7 l\u1ec7 sai s\u00f3t hay khuy\u1ebft t\u1eadt \u0111\u1ebfn m\u1ee9c 3,4 l\u1ed7i tr\u00ean m\u1ed7i tri\u1ec7u kh\u1ea3 n\u0103ng g\u00e2y l\u1ed7i b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh v\u00e0 lo\u1ea1i tr\u1eeb c\u00e1c ngu\u1ed3n t\u1ea1o n\u00ean dao \u0111\u1ed9ng (b\u1ea5t \u1ed5n) trong c\u00e1c quy tr\u00ecnh kinh doanh;<\/p>\n

Trong vi\u1ec7c \u0111\u1ecbnh ngh\u0129a khuy\u1ebft t\u1eadt, 6 Sigma t\u1eadp trung v\u00e0o vi\u1ec7c\u00a0 th\u00f4ng hi\u1ec3u t\u01b0\u1eddng t\u1eadn c\u00e1c y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 v\u00ec th\u1ebf c\u00f3 t\u00ednh \u0111\u1ecbnh h\u01b0\u1edbng kh\u00e1ch h\u00e0ng r\u1ea5t cao.<\/p>\n

<\/span>M\u00f4 h\u00ecnh c\u00f4ng c\u1ee5 Lean Six Sigma<\/h2>\n

<\/span>M\u00f4 h\u00ecnh c\u00f4ng c\u1ee5 Lean Six Sigma\u00a0l\u00e0 g\u00ec?<\/h3>\n

M\u00f4 h\u00ecnh c\u00f4ng c\u1ee5 Lean 6 Sigma k\u1ebft h\u1ee3p \u0111\u1ed3ng th\u1eddi Lean v\u00e0 Six Sigma. \u0110\u00e2y l\u00e0 m\u1ed9t trong c\u00e1c c\u00f4ng c\u1ee5 h\u1eefu hi\u1ec7u hi\u1ec7n nay gi\u00fap x\u00e1c \u0111\u1ecbnh v\u00e0 gi\u1ea3m thi\u1ec3u c\u00e1c ho\u1ea1t \u0111\u1ed9ng kh\u00f4ng t\u1ea1o ra\u00a0gi\u00e1 tr\u1ecb\u00a0gia t\u0103ng (Non Value-Added) \u0111\u01b0\u1ee3c nhi\u1ec1u c\u00f4ng ty, t\u1eadp \u0111o\u00e0n h\u00e0ng \u0111\u1ea7u tr\u00ean th\u1ebf gi\u1edbi \u1ee9ng d\u1ee5ng nh\u01b0: Toyota, Motorola, GE.<\/p>\n

c\u00f4ng c\u1ee5 lean six sigma<\/figcaption><\/figure>\n

<\/span>L\u1ee3i \u00edch\u00a0m\u00f4 h\u00ecnh Lean 6 Sigma?<\/h3>\n

M\u00f4 h\u00ecnh Lean 6 Sigma\u00a0s\u1ebd gi\u00fap doanh nghi\u1ec7p ch\u1ee7 \u0111\u1ed9ng ph\u00e1t hi\u1ec7n, gi\u1ea3m thi\u1ec3u l\u00e3ng ph\u00ed v\u00e0 c\u00e1c bi\u1ebfn \u0111\u1ed9ng trong qu\u00e1 tr\u00ecnh cung c\u1ea5p d\u1ecbch v\u1ee5, t\u1ed1i \u01b0u h\u00f3a\u00a0gi\u00e1 tr\u1ecb\u00a0cho kh\u00e1ch h\u00e0ng, r\u00fat ng\u1eafn th\u1eddi gian cung c\u1ea5p nh\u1eb1m \u0111\u1ea3m b\u1ea3o duy tr\u00ec kh\u1ea3 n\u0103ng c\u1ea1nh tranh v\u01b0\u1ee3t tr\u1ed9i v\u00e0 t\u0103ng tr\u01b0\u1edfng m\u1ed9t c\u00e1ch b\u1ec1n v\u1eefng.<\/p>\n

N\u00f3i chung,\u00a0m\u00f4 h\u00ecnh c\u00f4ng c\u1ee5 Lean Six Sigma \u0111em l\u1ea1i l\u1ee3i \u00edch to l\u1edbn cho c\u00e1c doanh nghi\u1ec7p s\u1ea3n xu\u1ea5t trong v\u1ea5n \u0111\u1ec1 c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng.<\/p>\n

<\/span>M\u1ed9t s\u1ed1 c\u00f4ng c\u1ee5 Lean Six Sigma \u2013 X\u00e1c \u0111\u1ecbnh v\u00e0 \u0110o l\u01b0\u1eddng \u2013 C\u1eadp nh\u1eadt ki\u1ebfn th\u1ee9c m\u1edbi nh\u1ea5t n\u0103m <\/h2>\n

Nh\u1eefng b\u01b0\u1edbc nh\u1ea3y v\u1ecdt v\u1ec1 chi ph\u00ed, t\u1ed1c \u0111\u1ed9 v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a Lean Six Sigma \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00f4ng qua vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 th\u00edch h\u1ee3p. Theo d\u00f5i DMAIC m\u00f4 h\u00ecnh c\u1ea3i ti\u1ebfn c\u1ee7a Lean Six Sigma, ch\u00fang ta s\u1ebd xem x\u00e9t m\u1ed9t s\u1ed1 c\u00e1c c\u00f4ng c\u1ee5 t\u1eeb m\u1ed7i giai \u0111o\u1ea1n.<\/p>\n

<\/span>Giai \u0111o\u1ea1n x\u00e1c \u0111\u1ecbnh<\/strong><\/h3>\n

M\u1ee5c \u0111\u00edch c\u1ee7a X\u00e1c \u0111\u1ecbnh:<\/strong><\/p>\n

Giai \u0111o\u1ea1n tri\u1ec3n khai Lean Six Sigma n\u00e0y x\u00e1c \u0111\u1ecbnh c\u01a1 h\u1ed9i c\u1ea3i ti\u1ebfn v\u00e0 kh\u00e1ch h\u00e0ng ph\u00e2n ph\u1ed1i v\u00e0 x\u00e1c \u0111\u1ecbnh m\u1ed9t ph\u1ea1m vi. V\u00e0o cu\u1ed1i giai \u0111o\u1ea1n x\u00e1c \u0111\u1ecbnh, ch\u00fang ta s\u1ebd c\u00f3 m\u1ed9t d\u1ef1 \u00e1n \u0111i\u1ec1u l\u1ec7, c\u00e1c b\u00ean li\u00ean quan \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng, m\u1ed9t nh\u00f3m d\u1ef1 \u00e1n, \u01b0\u1edbc t\u00ednh c\u00e1c t\u00e1c \u0111\u1ed9ng kinh doanh, \u0111\u00e1nh gi\u00e1 kh\u00e1ch h\u00e0ng y\u00eau c\u1ea7u, b\u1ea3n \u0111\u1ed3 quy tr\u00ecnh c\u1ea5p cao v\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u00e0 c\u00e1c k\u1ebf ho\u1ea1ch truy\u1ec1n th\u00f4ng.<\/p>\n

c\u00f4ng c\u1ee5 lean six sigma<\/figcaption><\/figure>\n

C\u00f4ng c\u1ee5 \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh:<\/strong><\/p>\n

Ph\u00e2n t\u00edch c\u00e1c b\u00ean li\u00ean quan: C\u00e1c b\u00ean li\u00ean quan kh\u00e1c nhau (kh\u00e1ch h\u00e0ng, c\u1ed5 \u0111\u00f4ng, nh\u00e2n vi\u00ean) \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea v\u00e0 t\u00e1c \u0111\u1ed9ng ti\u1ec1m t\u00e0ng c\u1ee7a d\u1ef1 \u00e1n c\u1ea3i ti\u1ebfn \u0111\u1ed1i v\u1edbi t\u1eebng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 l\u00e0 \u0111\u00e1ng k\u1ec3, trung b\u00ecnh, th\u1ea5p ho\u1eb7c kh\u00f4ng.<\/p>\n

S\u01a1 \u0111\u1ed3 SIPOC:<\/strong><\/p>\n

Trong s\u1ed1 c\u00e1c c\u00f4ng c\u1ee5 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng trong giai \u0111o\u1ea1n n\u00e0y c\u1ee7a d\u1ef1 \u00e1n c\u1ea3i ti\u1ebfn, c\u00f3 l\u1ebd \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn nh\u1ea5t l\u00e0 s\u01a1 \u0111\u1ed3 SIPOC. SIPOC l\u00e0 vi\u1ebft t\u1eaft cho Nh\u00e0 cung c\u1ea5p, \u0110\u1ea7u v\u00e0o, Quy tr\u00ecnh, \u0110\u1ea7u ra v\u00e0 Kh\u00e1ch h\u00e0ng. S\u01a1 \u0111\u1ed3 cung c\u1ea5p c\u00e2u tr\u1ea3 l\u1eddi tr\u1ef1c quan cho c\u00e1c c\u00e2u h\u1ecfi c\u1ea7n thi\u1ebft \u0111\u1ec3 hi\u1ec3u quy tr\u00ecnh: c\u00e1c b\u00ean li\u00ean quan ch\u00ednh c\u1ee7a quy tr\u00ecnh n\u00e0y l\u00e0 ai? G\u00ec\u00a0gi\u00e1 tr\u1ecb\u00a0m\u00e0 n\u00f3 t\u1ea1o ra? Ai l\u00e0 ch\u1ee7 s\u1edf h\u1eefu c\u1ee7a quy tr\u00ecnh? L\u00e0 nh\u1eefng g\u00ec \u0111\u1ea7u v\u00e0o v\u00e0 ai cung c\u1ea5p ch\u00fang? Nh\u1eefng t\u00e0i nguy\u00ean n\u00e0o \u0111\u01b0\u1ee3c ti\u00eau th\u1ee5 b\u1edfi qu\u00e1 tr\u00ecnh? Nh\u1eefng b\u01b0\u1edbc quy tr\u00ecnh t\u1ea1o ra gi\u00e1 tr\u1ecb?<\/p>\n

C\u00e1c b\u01b0\u1edbc li\u00ean quan \u0111\u1ebfn vi\u1ec7c t\u1ea1o s\u01a1 \u0111\u1ed3 SIPOC v\u00e0 s\u1ef1 tham gia c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m trong qu\u00e1 tr\u00ecnh lao \u0111\u1ed9ng tr\u00ed \u00f3c v\u00e0 h\u00ecnh th\u00e0nh \u00fd t\u01b0\u1edfng c\u00e1c phi\u00ean c\u0169ng quan tr\u1ecdng nh\u01b0 s\u01a1 \u0111\u1ed3 k\u1ebft qu\u1ea3.<\/p>\n

VOC \u2013 Ti\u1ebfng n\u00f3i c\u1ee7a kh\u00e1ch h\u00e0ng:<\/strong><\/p>\n

\u0110i\u1ec1u quan tr\u1ecdng \u0111\u1ed1i v\u1edbi m\u1ed9t \u0111\u1ecbnh ngh\u0129a \u0111\u00fang \u0111\u1eafn v\u1ec1 d\u1ef1 \u00e1n c\u1ea3i ti\u1ebfn l\u00e0 s\u1ef1 s\u1eb5n c\u00f3 c\u1ee7a\u00a0d\u1eef li\u1ec7u\u00a0\u0111\u1ea1i di\u1ec7n cho quan \u0111i\u1ec3m c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c y\u00eau c\u1ea7u. Ch\u00fang \u0111\u01b0\u1ee3c thu th\u1eadp b\u1eb1ng c\u00e1c c\u00f4ng c\u1ee5 VOC nh\u01b0 ph\u1ecfng v\u1ea5n, kh\u1ea3o s\u00e1t, nh\u00f3m t\u1eadp trung, phi\u1ebfu nh\u1eadn x\u00e9t, h\u1ed9p th\u01b0 g\u00f3p \u00fd \/ khi\u1ebfu n\u1ea1i v.v \u2026 \u0110\u1ecbnh ngh\u0129a v\u1ec1 kh\u00e1ch h\u00e0ng \u1edf \u0111\u00e2y bao g\u1ed3m n\u1ed9i b\u1ed9 v\u00e0 b\u00ean ngo\u00e0i kh\u00e1ch h\u00e0ng.<\/p>\n

S\u1eed d\u1ee5ng ph\u00e2n t\u00edch Kano che ph\u1ee7 d\u1eef li\u1ec7u \u0111\u1ecbnh l\u01b0\u1ee3ng v\u00e0 \u0111\u1ecbnh l\u01b0\u1ee3ng th\u00f4 thu \u0111\u01b0\u1ee3c t\u1eeb nh\u1eefng \u0111i\u1ec1u tr\u00ean th\u00e0nh nh\u1eefng bi\u1ec3u th\u1ee9c r\u00f5 r\u00e0ng h\u01a1n v\u1ec1 gi\u00e1 tr\u1ecb kh\u00e1ch h\u00e0ng \u0111\u1eb7t tr\u00ean c\u00e1c t\u00ednh n\u0103ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1c nhau m\u00e0 b\u1ea1n cung c\u1ea5p.<\/p>\n

Vi\u1ec7c ph\u00e1t tri\u1ec3n c\u00e1c y\u00eau c\u1ea7u t\u1eeb quan tr\u1ecdng \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng s\u1ebd chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng c\u00e1c tuy\u00ean b\u1ed1, c\u00f3 th\u1ec3 kh\u00f4ng ch\u00ednh x\u00e1c, \u0111\u1ed1i v\u1edbi c\u00e1c y\u00eau c\u1ea7u ch\u00ednh x\u00e1c (c\u00f3 gi\u00e1 tr\u1ecb t\u1eeb quan \u0111i\u1ec3m c\u1ee7a kh\u00e1ch h\u00e0ng) cho s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n.<\/p>\n

<\/span>Giai \u0111o\u1ea1n \u0111o l\u01b0\u1eddng c\u00f4ng c\u1ee5 lean six sigma<\/strong><\/h3>\n

M\u1ee5c \u0111\u00edch c\u1ee7a bi\u1ec7n ph\u00e1p:<\/strong><\/p>\n

Giai \u0111o\u1ea1n n\u00e0y \u0111\u1ecbnh l\u01b0\u1ee3ng tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i c\u1ee7a qu\u00e1 tr\u00ecnh li\u00ean quan \u0111\u1ebfn chi ph\u00ed, t\u1ed1c \u0111\u1ed9 v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 cung c\u1ea5p \u00fd t\u01b0\u1edfng v\u1ec1 nh\u1eefng kho\u1ea3ng tr\u1ed1ng \u0111i\u1ec1n. V\u00e0o cu\u1ed1i giai \u0111o\u1ea1n n\u00e0y, ch\u00fang t\u00f4i c\u00f3 m\u1ed9t b\u1ea3n \u0111\u1ed3 chi ti\u1ebft v\u1ec1 quy tr\u00ecnh, d\u1eef li\u1ec7u v\u1ec1 c\u00e1c bi\u1ebfn \u0111\u1ea7u v\u00e0o v\u00e0 \u0111\u1ea7u ra ch\u00ednh, ph\u00e2n t\u00edch kh\u1ea3 n\u0103ng c\u1ee7a quy tr\u00ecnh, \u0111i\u1ec1u l\u1ec7 d\u1ef1 \u00e1n \u0111\u00e3 \u0111\u01b0\u1ee3c tinh ch\u1ec9nh v\u00e0 c\u00e1c k\u1ebf ho\u1ea1ch, n\u01a1i \u0111\u01b0\u1ee3c \u0111\u1ea3m b\u1ea3o b\u1edfi th\u00f4ng tin m\u1edbi v\u00e0 c\u00e1c h\u00e0nh \u0111\u1ed9ng \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t \u0111\u1ec3 ch\u1ecdn m\u1ee9c th\u1ea5p qu\u1ea3 treo.<\/p>\n

C\u00f4ng c\u1ee5 \u0111o l\u01b0\u1eddng c\u00f4ng c\u1ee5 lean six sigma:<\/strong><\/p>\n

\u0110\u1ecbnh ngh\u0129a ho\u1ea1t \u0111\u1ed9ng \u2013 c\u00e1c bi\u1ec7n ph\u00e1p kh\u00e1c nhau \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh \u0111\u1ec3 t\u1ea5t c\u1ea3 c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m \u00e1p d\u1ee5ng c\u00e1c \u0111\u1ecbnh ngh\u0129a gi\u1ed1ng nhau khi thu th\u1eadp d\u1eef li\u1ec7u cho d\u1ef1 \u00e1n c\u1ea3i ti\u1ebfn.<\/p>\n

B\u1ea3n \u0111\u1ed3 quy tr\u00ecnh, b\u1ea3n \u0111\u1ed3 d\u00f2ng gi\u00e1 tr\u1ecb, b\u1ea3n \u0111\u1ed3 d\u00f2ng gi\u00e1 tr\u1ecb ph\u1ee9c t\u1ea1p:<\/p>\n

\u0110i\u1ec1u n\u00e0y t\u1ea1o ra m\u1ed9t b\u1ea3n tr\u00ecnh b\u00e0y chi ti\u1ebft h\u01a1n v\u1ec1 quy tr\u00ecnh so v\u1edbi s\u01a1 \u0111\u1ed3 SIPOC v\u00e0 bao g\u1ed3m c\u00e1c th\u00f4ng tin nh\u01b0 th\u1eddi gian ch\u1edd, th\u1eddi gian x\u1eed l\u00fd, t\u00e0i nguy\u00ean ti\u00eau th\u1ee5, nh\u00e0 \u0111i\u1ec1u h\u00e0nh quy tr\u00ecnh, v.v.<\/p>\n

Ma tr\u1eadn Nguy\u00ean nh\u00e2n Hi\u1ec7u \u1ee9ng:<\/strong><\/p>\n

\u0110i\u1ec1u n\u00e0y l\u1eadp b\u1ea3ng c\u00e1c nguy\u00ean nh\u00e2n ch\u1ed1ng l\u1ea1i c\u00e1c t\u00e1c \u0111\u1ed9ng v\u00e0 t\u00ednh to\u00e1n \u0111i\u1ec3m s\u1ed1 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 x\u1ebfp h\u1ea1ng c\u00e1c nguy\u00ean nh\u00e2n. Nh\u01b0 m\u1ed9t th\u01b0\u1edbc \u0111o c\u00f4ng c\u1ee5 n\u00e0y, ma tr\u1eadn n\u00e0y \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 ch\u1ecdn \u0111\u1ea7u v\u00e0o n\u00e0o c\u1ea7n t\u1eadp trung v\u00e0o v\u00ec t\u00e1c \u0111\u1ed9ng \u0111\u00e1ng k\u1ec3 c\u1ee7a ch\u00fang \u0111\u1ebfn k\u1ebft qu\u1ea3 \u0111\u1ea7u ra c\u1ee7a qu\u00e1 tr\u00ecnh.<\/p>\n

FMEA s\u01a1 b\u1ed9 (c\u00e1c ch\u1ebf \u0111\u1ed9 h\u1ecfng h\u00f3c v\u00e0 ph\u00e2n t\u00edch hi\u1ec7u \u1ee9ng):<\/strong><\/p>\n

C\u00f4ng c\u1ee5 n\u00e0y c\u00f3 ch\u1ee9c n\u0103ng t\u01b0\u01a1ng t\u1ef1 nh\u01b0 ma tr\u1eadn nh\u00e2n qu\u1ea3.<\/p>\n

T\u1ea5t c\u1ea3 c\u00e1c l\u1ed7i c\u00f3 th\u1ec3 x\u1ea3y ra trong c\u00e1c \u0111\u1ea7u v\u00e0o \u0111\u1ec1u \u0111\u01b0\u1ee3c xem x\u00e9t, v\u00e0 sau \u0111\u00f3 tr\u1ecdng s\u1ed1 theo x\u00e1c su\u1ea5t x\u1ea3y ra, m\u1ee9c \u0111\u1ed9 nghi\u00eam tr\u1ecdng c\u1ee7a t\u00e1c \u0111\u1ed9ng \u0111\u1ed1i v\u1edbi \u0111\u1ea7u ra v\u00e0 kh\u00f3 ph\u00e1t hi\u1ec7n. \u0110\u00e1nh gi\u00e1 n\u00e0y c\u0169ng gi\u00fap x\u00e1c \u0111\u1ecbnh nh\u00f3m d\u1ef1 \u00e1n n\u00ean t\u1eadp trung v\u00e0o nh\u1eefng y\u1ebfu t\u1ed1 \u0111\u1ea7u v\u00e0o n\u00e0o.<\/p>\n

<\/span>K\u1ebf ho\u1ea1ch thu th\u1eadp d\u1eef li\u1ec7u:<\/strong><\/h3>\n

\u0110i\u1ec1u n\u00e0y bao g\u1ed3m c\u00e1c quy\u1ebft \u0111\u1ecbnh v\u1ec1 d\u1eef li\u1ec7u n\u00e0o (c\u00e2n b\u1eb1ng gi\u1eefa \u0111\u1ea7u v\u00e0o v\u00e0 \u0111\u1ea7u ra) \u0111\u1ec3 thu th\u1eadp, x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 ph\u00e2n t\u1ea7ng (nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0y gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1eabu trong d\u1eef li\u1ec7u), x\u00e1c \u0111\u1ecbnh c\u1ee1 m\u1eabu, x\u00e1c \u0111\u1ecbnh ngu\u1ed3n d\u1eef li\u1ec7u, ph\u00e1t tri\u1ec3n c\u00e1c phi\u1ebfu thu th\u1eadp d\u1eef li\u1ec7u v\u00e0 ph\u00e2n c\u00f4ng d\u1eef li\u1ec7u nhi\u1ec7m v\u1ee5 thu th\u1eadp gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m.<\/p>\n

c\u00f4ng c\u1ee5 lean six sigma<\/figcaption><\/figure>\n

Bi\u1ec3u \u0111\u1ed3 Pareto:<\/strong><\/p>\n

\u0110\u00e2y l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 n\u1eefa \u0111\u1ec3 t\u1eadp trung t\u1ed1i \u0111a n\u1ed7 l\u1ef1c c\u1ee7a nh\u00f3m nh\u1eefng v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng. Bi\u1ec3u \u0111\u1ed3 Pareto l\u00e0 m\u1ed9t thanh bi\u1ec3u \u0111\u1ed3 trong \u0111\u00f3 tr\u1ee5c ho\u00e0nh th\u1ec3 hi\u1ec7n c\u00e1c danh m\u1ee5c. Tr\u00ean tr\u1ee5c tung ch\u00fang ta c\u00f3 th\u1ec3 v\u1ebd bi\u1ec3u \u0111\u1ed3 theo th\u1ee9 t\u1ef1 gi\u1ea3m d\u1ea7n, t\u1ea7n su\u1ea5t c\u1ee7a s\u1ef1 xu\u1ea5t hi\u1ec7n, ho\u1eb7c chi ph\u00ed, t\u1ed1c \u0111\u1ed9 ho\u1eb7c t\u00e1c \u0111\u1ed9ng ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a m\u1ed7i danh m\u1ee5c.<\/p>\n

Tr\u01b0\u1eddng h\u1ee3p hi\u1ec7u \u1ee9ng Pareto r\u00f5 r\u00e0ng t\u1ed3n t\u1ea1i, ch\u1ec9 c\u00f3 m\u1ed9t s\u1ed1 lo\u1ea1i (th\u01b0\u1eddng l\u00e0 20% ho\u1eb7c \u00edt h\u01a1n) ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho ph\u1ea7n l\u1edbn c\u00e1c t\u00e1c \u0111\u1ed9ng (80% tr\u1edf l\u00ean).<\/p>\n

Ph\u00e2n t\u00edch h\u1ec7 th\u1ed1ng \u0111o l\u01b0\u1eddng:<\/strong><\/p>\n

Qu\u00e1 tr\u00ecnh thu \u0111\u01b0\u1ee3c c\u00e1c ph\u00e9p \u0111o ph\u1ea3i tr\u1ea3i qua c\u00e1c ph\u00e2n t\u00edch ti\u00eau chu\u1ea9n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u0111\u1ed9 tin c\u1eady, \u0111\u1ed9 l\u1eb7p l\u1ea1i v\u00e0 \u0111\u1ed9 t\u00e1i l\u1eadp. C\u00e1c thu\u1ed9c t\u00ednh kh\u00e1c c\u1ee7a h\u1ec7 th\u1ed1ng \u0111o l\u01b0\u1eddng l\u00e0 \u1ed5n \u0111\u1ecbnh, thi\u00ean v\u1ecb v\u00e0 ph\u00e2n bi\u1ec7t.<\/p>\n

B\u1ea3ng ki\u1ec3m so\u00e1t c\u00f4ng c\u1ee5 lean six sigma:<\/strong><\/p>\n

Bi\u1ec3u \u0111\u1ed3 ki\u1ec3m so\u00e1t l\u00e0 m\u1ed9t chu\u1ed7i bi\u1ec3u \u0111\u1ed3 ch\u1ea1y c\u1ee7a d\u1eef li\u1ec7u \u0111\u1ecbnh l\u01b0\u1ee3ng v\u1edbi ba \u0111\u01b0\u1eddng ngang hi\u1ec3n th\u1ecb gi\u00e1 tr\u1ecb trung b\u00ecnh \u1edf gi\u1eefa v\u00e0 tr\u00ean v\u00e0 d\u01b0\u1edbi gi\u1edbi h\u1ea1n ki\u1ec3m so\u00e1t. Bi\u1ec3u \u0111\u1ed3 ki\u1ec3m so\u00e1t gi\u00fap \u0111\u00e1nh gi\u00e1 b\u1ea3n ch\u1ea5t c\u1ee7a s\u1ef1 bi\u1ebfn \u0111\u1ed5i c\u1ee7a qu\u00e1 tr\u00ecnh. C\u00e1c quy tr\u00ecnh ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c mong \u0111\u1ee3i \u0111i\u1ec3m d\u1eef li\u1ec7u n\u0103ng su\u1ea5t \u0111\u01b0\u1ee3c ph\u00e2n ph\u1ed1i ng\u1eabu nhi\u00ean xung quanh gi\u00e1 tr\u1ecb trung b\u00ecnh nh\u01b0ng trong c\u00e1c gi\u1edbi h\u1ea1n ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c t\u00ednh to\u00e1n.<\/p>\n

\u0110\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c quy tr\u00ecnh:<\/strong><\/p>\n

C\u00f4ng c\u1ee5 n\u00e0y \u0111o l\u01b0\u1eddng kh\u1ea3 n\u0103ng c\u1ee7a qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 kh\u1ea3 n\u0103ng c\u1ee7a m\u1ed9t quy tr\u00ecnh \u0111\u1ec3 \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u ch\u1ee9c n\u0103ng. M\u1ed9t s\u1ed1 th\u01b0\u1edbc \u0111o kh\u1ea3 n\u0103ng t\u1ed3n t\u1ea1i. T\u1ea5t c\u1ea3 ch\u00fang \u0111\u1ec1u \u0111\u01b0\u1ee3c so s\u00e1nh \u0111\u1ed9 l\u1ec7ch chu\u1ea9n c\u1ee7a qu\u00e1 tr\u00ecnh \u0111\u1ebfn ph\u1ea1m vi bi\u1ebfn thi\u00ean cho ph\u00e9p nh\u01b0 do kh\u00e1ch h\u00e0ng ch\u1ec9 \u0111\u1ecbnh.<\/p>\n","protected":false},"excerpt":{"rendered":"

M\u00f4 h\u00ecnh c\u00f4ng c\u1ee5 Lean Six Sigma l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa h\u1ec7 th\u1ed1ng Lean v\u00e0 h\u1ec7 ph\u01b0\u01a1ng ph\u00e1p 6 Sigma nh\u1eb1m v\u1eeba gi\u1ea3m thi\u1ec3u l\u1ed7i v\u1eeba lo\u1ea1i b\u1ecf c\u00e1c hao ph\u00ed trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t. H\u00f4m nay c\u00f9ng Semtek t\u00ecm hi\u1ec3u kh\u00e1i ni\u1ec7m c\u0169ng nh\u01b0 nh\u1eefng l\u1ee3i \u00edch c\u1ee7a m\u00f4 h\u00ecnh n\u00e0y nh\u00e9. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[220,229],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/5473"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=5473"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/5473\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=5473"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=5473"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=5473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}