{"id":54826,"date":"2023-12-20T12:20:42","date_gmt":"2023-12-20T05:20:42","guid":{"rendered":"https:\/\/masterskills.org\/blog\/tai-sao-moi-nguoi-lai-ac-cam-voi-dan-sales-va-vai-tro-cua-website-trong-ky-nguyen-so.html"},"modified":"2023-12-20T12:20:42","modified_gmt":"2023-12-20T05:20:42","slug":"tai-sao-moi-nguoi-lai-ac-cam-voi-dan-sales-va-vai-tro-cua-website-trong-ky-nguyen-so","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/tai-sao-moi-nguoi-lai-ac-cam-voi-dan-sales-va-vai-tro-cua-website-trong-ky-nguyen-so.html","title":{"rendered":"T\u1ea1i sao m\u1ecdi ng\u01b0\u1eddi l\u1ea1i \u00e1c c\u1ea3m v\u1edbi d\u00e2n sales v\u00e0 vai tr\u00f2 c\u1ee7a website trong k\u1ef7 nguy\u00ean s\u1ed1"},"content":{"rendered":"
Sau m\u1ed9t ng\u00e0y d\u00e0i l\u00e0m vi\u1ec7c, b\u1ea1n c\u1ed1 l\u1ebft t\u1eebng b\u01b0\u1edbc n\u1eb7ng nh\u1ecdc v\u1ec1 nh\u00e0, ng\u1ed3i xu\u1ed1ng ngh\u1ec9 ng\u01a1i v\u00e0 chu\u1ea9n b\u1ecb \u0103n t\u1ed1i c\u00f9ng gia \u0111\u00ecnh. Khi v\u1eeba \u0103n mi\u1ebfng \u0111\u1ea7u ti\u00ean, \u0111i\u1ec7n tho\u1ea1i b\u1ed7ng \u0111\u1ed5 chu\u00f4ng d\u1ed3n d\u1eadp.<\/p>\n

\u201cXin ch\u00e0o, anh\/ ch\u1ecb A c\u00f3 ph\u1ea3i kh\u00f4ng \u1ea1? Em xin ph\u00e9p l\u00e0m phi\u1ec1n anh ch\u1ecb m\u1ed9t \u0111\u1ebfn hai ph\u00fat \u0111\u01b0\u1ee3c kh\u00f4ng? Em mu\u1ed1n chia s\u1ebb th\u00eam m\u1ed9t ch\u00fat v\u1ec1 s\u1edf th\u00edch c\u00e0 ph\u00ea c\u1ee7a anh ch\u1ecb v\u00e0 gi\u1edbi thi\u1ec7u v\u1edbi anh ch\u1ecb chi\u1ebfc m\u00e1y pha c\u00e0 ph\u00ea m\u1edbi c\u1ee7a nh\u00e3n h\u00e0ng b\u00ean em. \u201d<\/p>\n

H\u00ecnh th\u1ee9c t\u01b0\u01a1ng t\u00e1c n\u00e0y kh\u00f4ng ch\u1ec9 khi\u1ebfn kh\u00e1ch h\u00e0ng kh\u00f3 ch\u1ecbu m\u00e0 hi\u1ebfm khi hi\u1ec7u qu\u1ea3. Theo c\u00e1c b\u00e1o c\u00e1o g\u1ea7n \u0111\u00e2y, ch\u1ec9 1% c\u00e1c cu\u1ed9c g\u1ecdi c\u00f3 kh\u1ea3 n\u0103ng chuy\u1ec3n \u0111\u1ed5i th\u00e0nh giao d\u1ecbch. \u0110\u1eb7c bi\u1ec7t l\u00e0 \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p B2B, h\u01a1n 90% nh\u1eefng ng\u01b0\u1eddi ra quy\u1ebft \u0111\u1ecbnh chia s\u1ebb r\u1eb1ng h\u1ecd th\u01b0\u1eddng kh\u00f4ng ph\u1ea3n h\u1ed3i ho\u1eb7c nhanh ch\u00f3ng k\u1ebft th\u00fac cu\u1ed9c g\u1ecdi. Telesales c\u0169ng t\u01b0\u01a1ng t\u1ef1 nh\u01b0 vi\u1ec7c b\u1ecf ti\u1ec1n v\u00e0o m\u00e1y \u0111\u00e1nh b\u1ea1c \u2013 m\u1ed9t canh b\u1ea1c kh\u00f4ng c\u00f3 c\u00e1ch ki\u1ec3m so\u00e1t th\u1ef1c t\u1ebf n\u00e0o v\u1ec1 k\u1ebft qu\u1ea3.<\/p>\n

\"Thay<\/p>\n

Thay th\u1ebf vai tr\u00f2 c\u00e1c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, website \u0111\u00e3 tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 \u0111\u1eafc l\u1ef1c trong chuy\u1ec3n \u0111\u1ed5i<\/p>\n<\/div>\n

T\u01b0\u01a1ng lai c\u1ee7a mua s\u1eafm trong k\u1ef7 nguy\u00ean k\u1ef9 thu\u1eadt s\u1ed1<\/h2>\n

Internet \u0111\u00e3 thay \u0111\u1ed5i c\u00e1ch m\u1ecdi ng\u01b0\u1eddi t\u00ecm hi\u1ec3u v\u1ec1 c\u00e1c th\u01b0\u01a1ng hi\u1ec7u, s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u00e0 h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng c\u1ee7a t\u1eebng ng\u01b0\u1eddi. N\u1ebfu v\u00e0i th\u1eadp k\u1ef7 tr\u01b0\u1edbc, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh, th\u00ec ng\u00e0y nay ng\u01b0\u1eddi ti\u00eau d\u00f9ng hi\u1ebfm khi c\u1ea7n \u0111\u1ebfn h\u1ecd.<\/p>\n

Ch\u1ec9 m\u1ed9t c\u00fa click chu\u1ed9t, t\u1ea5t c\u1ea3 th\u00f4ng tin h\u1ecd c\u1ea7n \u0111\u00e3 ngay trong t\u1ea7m tay. \u0110\u1ed3ng th\u1eddi, m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u \u0111\u00e3 h\u00ecnh th\u00e0nh th\u00f3i quen nghi\u00ean c\u1ee9u, t\u00ecm hi\u1ec3u v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u00e0 \u0111\u01a1n v\u1ecb cung c\u1ea5p tr\u01b0\u1edbc khi t\u1edbi m\u1ed9t c\u1eeda h\u00e0ng truy\u1ec1n th\u1ed1ng (trong tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng mua s\u1eafm tr\u1ef1c tuy\u1ebfn).<\/p>\n

C\u00e1c trang web, di\u1ec5n \u0111\u00e0n v\u00e0 m\u1ea1ng x\u00e3 h\u1ed9i \u0111ang d\u1ea7n thay th\u1ebf nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng. Do \u0111\u00f3, c\u00e1c chi\u1ebfn thu\u1eadt b\u00e1n h\u00e0ng v\u00e0 ti\u1ebfp th\u1ecb c\u0169ng c\u1ea7n thay \u0111\u1ed5i k\u1ecbp th\u1eddi \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi th\u00f3i quen mua s\u1eafm m\u1edbi c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng hi\u1ec7n t\u1ea1i. H\u1ea7u h\u1ebft c\u00e1c c\u00f4ng ty \u0111\u1ec1u hi\u1ec3u r\u1eb1ng n\u1ebfu h\u1ecd mu\u1ed1n duy tr\u00ec s\u1ef1 g\u1eafn b\u00f3 v\u00e0 ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng trong th\u1eddi \u0111\u1ea1i k\u1ef9 thu\u1eadt s\u1ed1, h\u1ecd c\u1ea7n ph\u1ea3i b\u1eaft k\u1ecbp t\u1ed1c \u0111\u1ed9. N\u1ebfu kh\u00f4ng, s\u1ebd r\u1ea5t kh\u00f3 kh\u0103n trong vi\u1ec7c k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 thuy\u1ebft ph\u1ee5c h\u1ecd l\u1ef1a ch\u1ecdn s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n

\"M\u1ed9t<\/p>\n

M\u1ed9t website b\u00e1n h\u00e0ng \u0111i\u1ec3n h\u00ecnh<\/p>\n<\/div>\n

T\u1ea1i sao website l\u1ea1i l\u00e0 c\u00f4ng c\u1ee5 b\u00e1n h\u00e0ng \u0111\u1eafc l\u1ef1c trong k\u1ef7 nguy\u00ean s\u1ed1?<\/h2>\n

Trong th\u1eddi \u0111\u1ea1i k\u1ef9 thu\u1eadt s\u1ed1, c\u00e1c trang web \u0111\u00e3 tr\u1edf th\u00e0nh b\u1ed9 m\u1eb7t, y\u1ebfu t\u1ed1 quan tr\u1ecdng kh\u00f4ng th\u1ec3 b\u1ecf qua c\u1ee7a b\u1ea5t k\u1ef3 c\u00f4ng ty n\u00e0o. N\u1ebfu nh\u01b0 c\u00e1ch \u0111\u00e2y kh\u00f4ng l\u00e2u, c\u00e1c nh\u00e0 ti\u1ebfp th\u1ecb coi c\u00e1c trang web nh\u01b0 m\u1ed9t t\u1eadp t\u00e0i li\u1ec7u tr\u1ef1c tuy\u1ebfn \u0111\u01a1n thu\u1ea7n m\u00e0 m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 xem qua, th\u00ec ng\u00e0y nay ch\u00fang \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t c\u1ed7 m\u00e1y quan tr\u1ecdng trong vi\u1ec7c t\u1ea1o ra kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n

Website kh\u00f4ng ch\u1ec9 l\u00e0 s\u1ef1 th\u1ec3 hi\u1ec7n gi\u00e1 tr\u1ecb, s\u1ee9 m\u1ec7nh v\u00e0 b\u1ea3n s\u1eafc c\u1ee7a doanh nghi\u1ec7p m\u00e0 c\u00f2n l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 gi\u00e1 tr\u1ecb nh\u1ea5t trong qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng. \u0110\u00f3 l\u00e0 b\u1edfi:<\/p>\n

    \n
  • M\u1ed9t trang web ho\u1ea1t \u0111\u1ed9ng su\u1ed1t ng\u00e0y \u0111\u00eam trong khi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ch\u1ec9 c\u00f3 m\u1eb7t t\u1eeb 8 gi\u1edd s\u00e1ng \u0111\u1ebfn 5 gi\u1edd chi\u1ec1u. H\u00e3y h\u00ecnh dung th\u1ebf n\u00e0y: tr\u1eddi \u0111\u00e3 khuya v\u00e0 \u1edf \u0111\u00e2u \u0111\u00f3, m\u1ed9t b\u00e0 n\u1ed9i tr\u1ee3 \u0111ang c\u1ed1 g\u1eafng ho\u00e0n th\u00e0nh b\u1eefa \u0103n t\u1ed1i cho gia \u0111\u00ecnh. \u0110\u1ed9t nhi\u00ean, h\u1ecd ph\u00e1t hi\u1ec7n ra m\u00ecnh \u0111\u00e3 thi\u1ebfu m\u1ed9t nguy\u00ean li\u1ec7u quan tr\u1ecdng cho m\u00f3n ch\u00ednh c\u1ee7a b\u1eefa \u0103n. Kh\u00f4ng th\u1ec3 \u0111\u1ec3 m\u1ea5t th\u1eddi gian qu\u00fd b\u00e1u, v\u00ec v\u1eady h\u1ecd l\u00ean m\u1ea1ng, t\u00ecm trang web c\u1ee7a b\u1ea1n, t\u00ecm nh\u1eefng th\u1ee9 h\u1ecd c\u1ea7n v\u00e0 ngay l\u1eadp t\u1ee9c \u0111\u1eb7t h\u00e0ng \u0111\u1ec3 thay th\u1ebf.<\/li>\n<\/ul>\n
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    • C\u00f4ng ngh\u1ec7 \u0111\u00e3 ph\u00e1t tri\u1ec3n v\u01b0\u1ee3t b\u1eadc v\u00e0 c\u00e1c trang web gi\u1edd \u0111\u00e2y s\u1edf h\u1eefu nh\u1eefng ti\u1ec1m n\u0103ng h\u1ea7u nh\u01b0 kh\u00f4ng gi\u1edbi h\u1ea1n. M\u1ed9t trang web \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf t\u1ed1t c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n m\u1ecdi c\u00f4ng vi\u1ec7c n\u1eb7ng nh\u1ecdc cho b\u1ea1n, t\u1eeb vi\u1ec7c th\u00fac \u0111\u1ea9y l\u01b0u l\u01b0\u1ee3ng truy c\u1eadp \u0111\u1ebfn n\u1ec1n t\u1ea3ng c\u1ee7a vi\u1ec7c cung c\u1ea5p cho kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng th\u00f4ng tin h\u1ecd c\u1ea7n \u0111\u1ec3 thuy\u1ebft ph\u1ee5c h\u1ecd mua s\u1eafm. Trang web c\u0169ng c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 kh\u00e1ch h\u00e0ng, hi\u1ec3u h\u00e0nh vi c\u1ee7a h\u1ecd v\u00e0 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a h\u1ecd.<\/li>\n<\/ul>\n
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      • Trang web l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 tuy\u1ec7t v\u1eddi \u0111\u1ec3 nu\u00f4i d\u01b0\u1ee1ng kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i c\u0169ng nh\u01b0 thu h\u00fat ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng. N\u00f3 c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n x\u00e2y d\u1ef1ng kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u, th\u00fac \u0111\u1ea9y kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n, chuy\u1ec3n \u0111\u1ed5i th\u00e0nh doanh s\u1ed1 b\u00e1n h\u00e0ng c\u0169ng nh\u01b0 kh\u00e1ch h\u00e0ng trung th\u00e0nh c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<\/ul>\n

        Trong th\u1eddi \u0111\u1ea1i s\u1ed1, vi\u1ec7c nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng c\u1ee7a c\u1ea3 qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng \u0111\u00e3 kh\u00f4ng c\u00f2n n\u1eefa. \u0110\u00f3 c\u0169ng l\u00e0 l\u00fd do c\u00e1c doanh nghi\u1ec7p c\u1ea7n n\u1eafm b\u1eaft c\u00f4ng ngh\u1ec7 s\u1eb5n c\u00f3 \u0111\u1ec3 tr\u1edf n\u00ean n\u1ed5i b\u1eadt, kh\u00e1c bi\u1ec7t v\u1edbi \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh v\u00e0 t\u0103ng l\u1ee3i nhu\u1eadn \u2013 \u0111\u1eb7c bi\u1ec7t v\u1edbi t\u00e0i s\u1ea3n website b\u00e1n h\u00e0ng.<\/p>\n

        Theo Helio Digital<\/em><\/p>\n

        B\u00e0i li\u00ean quan:<\/em><\/p>\n

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        • B\u00ed k\u00edp x\u00e2y d\u1ef1ng m\u1ed9t website kinh doanh hi\u1ec7u qu\u1ea3<\/em><\/li>\n
        • B\u1eaft \u0111\u1ea7u kinh doanh online v\u1edbi chi ph\u00ed th\u1ea5p c\u00f9ng website ho\u00e0n h\u1ea3o<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

          \u201cXin ch\u00e0o, anh\/ ch\u1ecb A c\u00f3 ph\u1ea3i kh\u00f4ng \u1ea1? Em xin ph\u00e9p l\u00e0m phi\u1ec1n anh ch\u1ecb m\u1ed9t \u0111\u1ebfn hai ph\u00fat \u0111\u01b0\u1ee3c kh\u00f4ng? Em mu\u1ed1n chia s\u1ebb th\u00eam m\u1ed9t ch\u00fat v\u1ec1 s\u1edf th\u00edch c\u00e0 ph\u00ea c\u1ee7a anh ch\u1ecb v\u00e0 gi\u1edbi thi\u1ec7u v\u1edbi anh ch\u1ecb chi\u1ebfc m\u00e1y pha c\u00e0 ph\u00ea m\u1edbi c\u1ee7a nh\u00e3n h\u00e0ng b\u00ean em. \u201d<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/54826"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=54826"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/54826\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=54826"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=54826"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=54826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}