{"id":55048,"date":"2023-12-20T13:16:38","date_gmt":"2023-12-20T06:16:38","guid":{"rendered":"https:\/\/masterskills.org\/blog\/giao-tiep-voi-khach-hang-trong-thoi-ki-cach-ly-xa-hoi.html"},"modified":"2023-12-20T13:16:38","modified_gmt":"2023-12-20T06:16:38","slug":"giao-tiep-voi-khach-hang-trong-thoi-ki-cach-ly-xa-hoi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/giao-tiep-voi-khach-hang-trong-thoi-ki-cach-ly-xa-hoi.html","title":{"rendered":"Giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng trong th\u1eddi k\u00ec c\u00e1ch ly x\u00e3 h\u1ed9i"},"content":{"rendered":"<div id=\"test\">\n<p style=\"text-align: justify\">D\u1ecbch Covid 19 \u0111\u00e3 g\u00e2y ra nhi\u1ec1u x\u00e1o tr\u1ed9n trong nhi\u1ec1u doanh nghi\u1ec7p. L\u01b0\u1ee3ng \u0111\u01a1n h\u00e0ng gi\u1ea3m s\u00fat, c\u00e1c k\u1ebf ho\u1ea1ch kinh doanh \u0111\u1ea3o l\u1ed9n v\u00e0 nh\u1eefng d\u1ef1 \u0111\u1ecbnh qu\u1ea3ng b\u00e1 ch\u00ecm ngh\u1ec9m trong lu\u1ed3ng th\u00f4ng tin kh\u1ed5ng l\u1ed3 v\u1ec1 d\u1ecbch b\u1ec7nh.<\/p>\n<p style=\"text-align: justify\">Th\u1ebf nh\u01b0ng, m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u b\u1ecb l\u00e3ng qu\u00ean l\u00e0 th\u01b0\u01a1ng hi\u1ec7u ch\u1ebft. B\u1ecf qua vi\u1ec7c giao ti\u1ebfp v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng m\u00e0 b\u1ea1n \u0111\u00e3 v\u1ea5t v\u1ea3 ki\u1ebfm \u0111\u01b0\u1ee3c trong th\u1eddi k\u00ec ph\u00e1t \u0111\u1ea1t c\u0169ng ch\u1eb3ng kh\u00e1c g\u00ec t\u1ef1 tay k\u1ebft li\u1ec5u doanh nghi\u1ec7p tr\u01b0\u1edbc khi tan b\u00e3o. C\u00e2u h\u1ecfi \u0111\u1eb7t ra, l\u00e0 l\u00e0m sao \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng v\u00e0 nh\u1eafc nh\u1edb h\u1ecd v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u trong ho\u00e0n c\u1ea3nh n\u00e0y?<\/p>\n<p style=\"text-align: justify\"><strong><em>1. C\u1eaft gi\u1ea3m qu\u1ea3ng c\u00e1o outbound, T\u1eadp trung v\u00e0o Inbound<\/em><\/strong><\/p>\n<p style=\"text-align: justify\">R\u00f5 r\u00e0ng vi\u1ec7c t\u1eadp trung v\u00e0o qu\u1ea3ng c\u00e1o r\u1ea7m r\u1ed9 trong th\u1eddi \u0111i\u1ec3m n\u00e0y g\u1ea7n nh\u01b0 kh\u00f4ng kh\u1ea3 thi v\u1edbi c\u00e1c doanh nghi\u1ec7p SME. Nh\u01b0ng c\u1eaft b\u1edbt chi ph\u00ed qu\u1ea3ng c\u00e1o kh\u00f4ng \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c b\u1ecf qua ho\u1ea1t \u0111\u1ed9ng marketing. Tr\u00e1i l\u1ea1i, c\u00e0ng kh\u00f3 kh\u0103n, c\u00e0ng ph\u1ea3i gi\u1eef li\u00ean l\u1ea1c th\u01b0\u1eddng xuy\u00ean v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<p style=\"text-align: justify\">Coi c\u00e1c ho\u1ea1t \u0111\u1ed9ng email marketing hay pop up tr\u00ean site l\u00e0 m\u1ed9t c\u00e1ch qu\u1ea3ng c\u00e1o mi\u1ec5n ph\u00ed, gi\u00e1n ti\u1ebfp trong m\u00f9a d\u1ecbch, b\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn c\u00e1c n\u1ed9i dung li\u00ean quan c\u00f3 th\u1ec3 l\u00e0:<\/p>\n<ul>\n<li style=\"padding-left: 30px\">Tip ph\u00f2ng tr\u00e1nh b\u1ec7nh t\u1eadt,\u00a0tr\u00e1nh nh\u00e0m ch\u00e1n khi ph\u1ea3i c\u00e1ch ly x\u00e3 h\u1ed9i<\/li>\n<li style=\"padding-left: 30px\">C\u1eadp nh\u1eadt c\u00e1c s\u1ed1 li\u1ec7u tr\u00ean th\u1ecb tr\u01b0\u1eddng ho\u1eb7c c\u1eadp nh\u1eadt vui v\u1ec1 c\u00f4ng ty.<\/li>\n<li style=\"padding-left: 30px\">Th\u00f4ng b\u00e1o v\u1edbi kh\u00e1ch h\u00e0ng c\u00e1c thay \u0111\u1ed5i c\u1ee7a c\u00f4ng ty, v\u00ed d\u1ee5 chuy\u1ec3n sang l\u00e0m vi\u1ec7c online, l\u00e0m \u00a0vi\u1ec7c xoay ca, th\u1eddi gian ship h\u00e0ng c\u00f3 th\u1ec3 ch\u1eadm tr\u1ec5 trong th\u1eddi gian d\u1ecbch b\u1ec7nh\u2026<\/li>\n<\/ul>\n<p style=\"text-align: justify\">B\u1ea5t k\u1ec3 h\u00ecnh th\u1ee9c n\u00e0o: pop up tr\u00ean website, tin nh\u1eafn automation tr\u00ean c\u1eeda s\u1ed5 chat, hay th\u00f4ng b\u00e1o tr\u00ean Fanpage ho\u1eb7c email, mi\u1ec5n l\u00e0 duy tr\u00ec k\u1ebft n\u1ed1i, kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea3m th\u1ea5y y\u00ean t\u00e2m r\u1eb1ng doanh nghi\u1ec7p c\u1ee7a b\u1ea1n v\u1eabn an to\u00e0n, duy tr\u00ec \u0111\u01b0\u1ee3c ho\u1ea1t \u0111\u1ed9ng v\u00e0 th\u00edch \u1ee9ng t\u1ed1t v\u1edbi t\u00ecnh h\u00ecnh m\u1edbi. Ngo\u00e0i ra vi\u1ec7c chia s\u1ebb th\u00f4ng tin c\u0169ng khi\u1ebfn kh\u00e1ch h\u00e0ng d\u1ec5 th\u00f4ng c\u1ea3m h\u01a1n n\u1ebfu doanh nghi\u1ec7p c\u00f3 thay \u0111\u1ed5i ho\u1eb7c s\u1ef1 c\u1ed1 kh\u00f4ng mong mu\u1ed1n.<\/p>\n<div id=\"attachment_18328\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-18328\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/90756153_2962342500490953_8179376434792366080_n.jpg\" alt=\"k\u1ecbch b\u1ea3n pop up\" width=\"600\" height=\"319\" title=\"90756153_2962342500490953_8179376434792366080_n\"><\/p>\n<p class=\"wp-caption-text\">D\u00f9ng Pop up \u0111\u1ec3 th\u00f4ng b\u00e1o thay \u0111\u1ed5i trong kinh doanh<\/p>\n<\/div>\n<p style=\"text-align: justify\"><em><strong>2, Ch\u1ecdn th\u00f4ng \u0111i\u1ec7p s\u00e1ng t\u1ea1o<\/strong><\/em><\/p>\n<p style=\"text-align: justify\">Trong th\u1eddi k\u00ec d\u1ecbch b\u1ec7nh, kh\u00f4ng th\u1ec3 m\u1ea3i m\u00ea n\u00f3i v\u1ec1 s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c n\u1eefa. H\u00e3y uy\u1ec3n chuy\u1ec3n h\u01a1n b\u1eb1ng c\u00e1ch chia s\u1ebb m\u1ed1i quan t\u00e2m chung, tr\u01b0\u1edbc khi qu\u1ea3ng b\u00e1 cho ri\u00eang m\u00ecnh.<\/p>\n<ul>\n<li style=\"text-align: justify\">Cocacola d\u00f9ng ng\u00e2n s\u00e1ch qu\u1ea3ng c\u00e1o \u0111\u1ec3 \u1ee7ng h\u1ed9 Qu\u1ef9 Ph\u00f2ng ch\u1ed1ng d\u1ecbch Covid19<\/li>\n<li style=\"text-align: justify\">Traveloka nhanh ch\u00f3ng chuy\u1ec3n th\u00f4ng \u0111i\u1ec7p th\u00e0nh: Stay Healthy First, Then Traveloka. \u1ee8ng d\u1ee5ng du l\u1ecbch n\u00e0y kh\u1eb3ng \u0111\u1ecbnh vi\u1ec7c \u01b0u ti\u00ean vi\u1ec7c chung tay ph\u00f2ng ch\u1ed1ng d\u1ecbch, ch\u1ea5m d\u1ee9t vi\u1ec7c kh\u01a1i g\u1ee3i mong mu\u1ed1n di chuy\u1ec3n \u1edf ng\u01b0\u1eddi tr\u1ebb trong th\u1eddi \u0111i\u1ec3m cam go n\u00e0y.<\/li>\n<\/ul>\n<p style=\"text-align: justify\">T\u1ea1i Vi\u1ec7t Nam, nhi\u1ec1u \u1ee9ng d\u1ee5ng du l\u1ecbch \u0111\u00e3 tranh th\u1ee7 t\u00e2m l\u00fd mu\u1ed1n s\u1ed1ng \u1ea3o, mu\u1ed1n \u0111\u0103ng l\u1ea1i c\u00e1c h\u00ecnh \u1ea3nh du l\u1ecbch, kh\u00e1m ph\u00e1 tr\u01b0\u1edbc th\u1eddi \u0111i\u1ec3m d\u1ecbch, \u0111\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c Group chung s\u1edf th\u00edch ho\u1eb7c k\u00eanh Instagram. \u0110\u00e2y c\u0169ng l\u00e0 c\u00e1ch t\u1ed1n 0 \u0111\u1ed3ng \u0111\u1ec3 gi\u1eef th\u01b0\u01a1ng hi\u1ec7u t\u1ed3n t\u1ea1i qua b\u00e3o.<\/p>\n<p style=\"text-align: justify\">M\u1ed9t tr\u01b0\u1eddng m\u1ea7m non chuy\u1ec3n sang th\u00f4ng \u0111i\u1ec7p: C\u00e1c con y\u00ean t\u00e2m \u1edf nh\u00e0, c\u00e1c c\u00f4 g\u1eedi b\u00e0i t\u1eadp, \u0111\u1ed3 ch\u01a1i handmade. D\u00f9 th\u00f4ng \u0111i\u1ec7p mi\u1ec5n ph\u00ed, r\u1ea5t nhi\u1ec1u ph\u1ee5 huynh \u0111\u00e3 mua, chia s\u1ebb \u1ee7ng h\u1ed9 c\u00e1c c\u00f4 gi\u00e1o nh\u01b0 m\u1ed9t c\u00e1ch san s\u1ebb g\u00e1nh n\u1eb7ng trong m\u00f9a d\u1ecbch.<\/p>\n<p style=\"text-align: justify\"><em><strong>3, T\u1eadp trung s\u1ea3n xu\u1ea5t n\u1ed9i dung educate kh\u00e1ch h\u00e0ng\u00a0<\/strong><\/em><\/p>\n<p style=\"text-align: justify\">\u00a0Trong th\u1eddi k\u00ec d\u1ecbch b\u1ec7nh, m\u1ecdi ng\u01b0\u1eddi c\u00f3 xu h\u01b0\u1edbng online nhi\u1ec1u h\u01a1n, nh\u01b0ng nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n l\u1ea1i gi\u1ea3m gi\u1edd l\u00e0m. V\u00ec v\u1eady b\u1ea1n c\u1ea7n chu\u1ea9n b\u1ecb nh\u1eefng c\u00e1c t\u01b0 li\u1ec7u video, slide, b\u1ed9 t\u00e0i li\u1ec7u mi\u1ec5n ph\u00ed \u0111\u1ec3 t\u1eb7ng cho kh\u00e1ch h\u00e0ng v\u1ed1n ch\u01b0a c\u00f3 nhi\u1ec1u th\u1eddi gian t\u00ecm hi\u1ec3u s\u1ea3n ph\u1ea9m. \u0110\u00e2y c\u0169ng l\u00e0 l\u00fac \u0111\u1ec3 b\u1ea1n ch\u00fa \u00fd t\u1ed1i \u01b0u n\u1ed9i dung tr\u00ean website,\u00a0c\u1eadp nh\u1eadt ch\u00ednh x\u00e1c c\u00e1ch mua h\u00e0ng, h\u01b0\u1edbng d\u1eabn s\u1ea3n ph\u1ea9m\u2026 \u0111\u1ec3 kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng t\u00ecm \u0111\u01b0\u1ee3c th\u1ee9 h\u1ecd c\u1ea7n.<\/p>\n<p style=\"text-align: justify\">V\u1edbi nh\u1eefng th\u00f4ng tin quan tr\u1ecdng, b\u1ea1n c\u00f3 th\u1ec3 cung c\u1ea5p th\u00eam gi\u1ea3i ph\u00e1p t\u01b0 v\u1ea5n b\u1eb1ng c\u00e1ch ra l\u1ec7nh cho Pop up b\u1eadt ra khi kh\u00e1ch h\u00e0ng click.\u00a0<\/p>\n<p style=\"text-align: justify\"><em><strong>3,\u00a0Gi\u1ea3m stress cho nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng:<\/strong><\/em><\/p>\n<p style=\"text-align: justify\">Nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 g\u01b0\u01a1ng m\u1eb7t th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a doanh nghi\u1ec7p, tinh th\u1ea7n h\u1ee9ng kh\u1edfi c\u1ee7a h\u1ecd l\u00e0 ch\u00eca kho\u00e1 t\u1ea1o n\u00ean tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng h\u1ea1nh ph\u00fac. V\u00ec v\u1eady nh\u1eefng quy t\u1eafc \u0111\u1ec3 gi\u1eef tinh th\u1ea7n l\u00e0m vi\u1ec7c h\u0103ng say cho \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng l\u00e0 r\u1ea5t c\u1ea7n thi\u1ebft:<\/p>\n<p style=\"padding-left: 30px\">+\/ \u0110i\u1ec3m danh bu\u1ed5i s\u00e1ng th\u00f4ng qua Slack, chia s\u1ebb h\u00ecnh \u1ea3nh g\u00f3c l\u00e0m vi\u1ec7c t\u1ea1i nh\u00e0 v\u00e0o bu\u1ed5i tr\u01b0a, c\u00f9ng b\u1eadt lap gi\u1ea3i lao t\u1eadp th\u1ec3 d\u1ee5c 5p v\u00e0o bu\u1ed5i chi\u1ec1u\u2026<\/p>\n<p style=\"padding-left: 30px\">+\/ T\u1ea1o ra c\u00e1c challenge v\u00ed d\u1ee5 nh\u01b0 push up, typing challenge, chia s\u1ebb list nh\u1ea1c gi\u00fap lam vi\u1ec7c t\u00e2p trung h\u01a1n. Vi\u1ec7c nh\u00ecn th\u1ea5y m\u1eb7t nhau v\u00e0 c\u00f9ng thi th\u1eed th\u00e1ch khi\u1ebfn m\u1ecdi ng\u01b0\u1eddi c\u1ea3m th\u1ea5y g\u1eafn k\u1ebft h\u01a1n v\u1edbi c\u00f4ng s\u1edf.<\/p>\n<p style=\"padding-left: 30px\">+\/ S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef t\u00edch c\u1ef1c: Tr\u00e1nh d\u00f9ng icon kh\u00f4ng r\u00f5 c\u1ea3m x\u00fac, nh\u1eefng m\u1eabu c\u00e2u c\u1ee5t l\u1ee7n, d\u1ea5u ba ch\u1ea5m, thay v\u00e0o \u0111\u00f3 n\u00ean s\u1eed d\u1ee5ng t\u1eeb ng\u1eef r\u00f5 r\u00e0ng, mang ngh\u0129a kh\u1eb3ng \u0111\u1ecbnh. V\u00ed d\u1ee5: Ch\u1eafc ch\u1eafn c\u00f3! thay v\u00ec C\u00f3\u2026<\/p>\n<p style=\"text-align: justify\"><em><strong>4, S\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 h\u1ed7 tr\u1ee3\u00a0<\/strong><\/em>nh\u01b0 h\u1ecdp online b\u1eb1ng Google Hangout, Meet, Microsoft Teams, Zoom.\u00a0C\u00f4ng c\u1ee5 l\u00e0m vi\u1ec7c v\u00e0 qu\u1ea3n tr\u1ecb d\u1ef1 \u00e1n b\u1eb1ng Slack, Asana, Trello. C\u00f4ng c\u1ee5 t\u01b0\u01a1ng t\u00e1c kh\u00e1ch h\u00e0ng tr\u00ean website v\u00e0 Facebook, Zalo, Email nh\u01b0 Masterskills Livechat.<\/p>\n<p style=\"text-align: justify\"><em>&gt;&gt; Xem th\u00eam Top c\u00f4ng c\u1ee5 kh\u00f4ng th\u1ec3 thi\u1ebfu khi c\u00e1ch ly x\u00e3 h\u1ed9i<\/em><\/p>\n<p style=\"text-align: justify\"><strong><em>5, Lu\u00e2n phi\u00ean c\u00e1c ca tr\u1ef1c<\/em><\/strong>ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng b\u1eb1ng c\u00f4ng c\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. V\u00ed d\u1ee5 nh\u01b0 lu\u1eadt ph\u00e2n chia c\u00f4ng vi\u1ec7c c\u1ee7a Masterskills gi\u00fap c\u00e1c nh\u00e2n vi\u00ean kh\u00e1c ca tr\u1ef1c v\u1eabn d\u1ec5 d\u00e0ng theo d\u00f5i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng xuy\u00ean su\u1ed1t.\u00a0\u00a0Ch\u00fa \u00fd c\u1eadp nh\u1eadt tag, ph\u00edm t\u1eaft \u0111\u1ec3 \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng tr\u1ea3 l\u1eddi nhanh ch\u00f3ng v\u00e0 thu\u1eadn ti\u1ec7n trong t\u00ecnh h\u00ecnh d\u1ecbch b\u1ec7nh.<\/p>\n<p style=\"text-align: justify\"><em><strong>6, T\u1ea1o m\u1ed9t th\u01b0 vi\u1ec7n tr\u1ea3 l\u1eddi<\/strong><\/em>v\u1ec1 c\u00e1c d\u1ecbch v\u1ee5 c\u01a1 b\u1ea3n trong th\u1eddi k\u00ec Covid nh\u01b0:\u00a0Th\u1eddi gian l\u00e0m vi\u00eac trong m\u00f9a d\u1ecbch,\u00a0Ch\u00ednh s\u00e1ch ship h\u00e0ng trong m\u00f9a d\u1ecbch.\u00a0L\u01b0u \u00fd r\u1eb1ng nh\u1edb \u0111\u1eb7t t\u00ean ri\u00eang cho nh\u1eefng m\u1eabu n\u00e0y v\u1edbi \u0111u\u00f4i Covid, \u0111\u1ec3 khi d\u1ecbch \u0111i qua b\u1ea1n d\u1ec5 d\u00e0ng nh\u1eadn d\u1ea1ng v\u00e0 xo\u00e1 \u0111i.\u00a0Tin nh\u1eafn m\u1eabu kh\u00f4ng n\u00ean l\u01b0u th\u00e0nh c\u00e2u d\u00e0i m\u00e0 n\u00ean l\u01b0u th\u00e0nh t\u1eebng \u0111o\u1ea1n ng\u1eafn theo logic \u0111\u1ec3 \u0111\u1ed9i support d\u1ec5 d\u00e0ng l\u1eafp gh\u00e9p. T\u1ea1o ri\u00eang nh\u1eefng Workflow t\u1ef1 \u0111\u1ed9ng trong m\u00f9a d\u1ecbch \u0111\u1ec3 ti\u1ebft ki\u1ec7m th\u1eddi gian c\u00f4ng s\u1ee9c.<\/p>\n<p style=\"text-align: justify;padding-left: 30px\"><em>&gt; Xem th\u00eam:\u00a0\u00a0Tr\u1ea3 l\u1eddi kh\u00e1ch h\u00e0ng nhanh h\u01a1n c\u00f9ng Masterskills<\/em><\/p>\n<p style=\"text-align: justify\">Kh\u00e1ch h\u00e0ng c\u0169ng l\u00e0 nh\u1eefng con ng\u01b0\u1eddi nh\u01b0 ch\u00fang ta \u2013 nghi\u1ec7n th\u00f4ng tin v\u00e0 s\u1ef1 k\u1ebft n\u1ed1i. Kh\u00f4ng ai bi\u1ebft khi n\u00e0o d\u1ecbch b\u1ec7nh s\u1ebd k\u1ebft th\u00fac, nh\u01b0ng ch\u1eafc ch\u1eafn nh\u1eefng doanh nghi\u1ec7p ng\u1eebng giao ti\u1ebfp c\u0169ng s\u1ebd bi\u1ebfn m\u1ea5t kh\u1ecfi t\u00e2m tr\u00ed kh\u00e1ch h\u00e0ng khi b\u00e3o qua \u0111i.<\/p>\n<p style=\"text-align: justify\">Ch\u1ee7 \u0111\u1ed9ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng, n\u1ed7 l\u1ef1c kh\u01a1i d\u1eady tinh th\u1ea7n tr\u00e1ch nhi\u1ec7m \u1edf nh\u00e2n vi\u00ean, c\u0169ng ch\u00ednh l\u00e0 c\u00e1ch doanh nghi\u1ec7p r\u00e8n luy\u1ec7n n\u1ed9i l\u1ef1c \u0111\u1ec3 s\u1ed1ng\u00a0s\u00f3t v\u01b0\u1ee3t b\u00e3o.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p style=\"text-align: justify\">D\u1ecbch Covid 19 \u0111\u00e3 g\u00e2y ra nhi\u1ec1u x\u00e1o tr\u1ed9n trong nhi\u1ec1u doanh nghi\u1ec7p. L\u01b0\u1ee3ng \u0111\u01a1n h\u00e0ng gi\u1ea3m s\u00fat, c\u00e1c k\u1ebf ho\u1ea1ch kinh doanh \u0111\u1ea3o l\u1ed9n v\u00e0 nh\u1eefng d\u1ef1 \u0111\u1ecbnh qu\u1ea3ng b\u00e1 ch\u00ecm ngh\u1ec9m trong lu\u1ed3ng th\u00f4ng tin kh\u1ed5ng l\u1ed3 v\u1ec1 d\u1ecbch b\u1ec7nh.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/55048"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=55048"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/55048\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=55048"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=55048"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=55048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}