{"id":55453,"date":"2023-12-20T14:39:48","date_gmt":"2023-12-20T07:39:48","guid":{"rendered":"https:\/\/masterskills.org\/blog\/tu-dong-hoa-tuong-tac-de-xay-dung-moi-quan-he-tot-dep-voi-khach-hang.html"},"modified":"2023-12-20T14:39:48","modified_gmt":"2023-12-20T07:39:48","slug":"tu-dong-hoa-tuong-tac-de-xay-dung-moi-quan-he-tot-dep-voi-khach-hang","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/tu-dong-hoa-tuong-tac-de-xay-dung-moi-quan-he-tot-dep-voi-khach-hang.html","title":{"rendered":"T\u1ef1 \u0111\u1ed9ng h\u00f3a t\u01b0\u01a1ng t\u00e1c \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t \u0111\u1eb9p v\u1edbi kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<div id=\"test\">T\u1ef1 \u0111\u1ed9ng h\u00f3a t\u01b0\u01a1ng t\u00e1c, tho\u1ea1t nghe s\u1ebd t\u01b0\u1edfng \u0111i\u1ec1u n\u00e0y s\u1ebd \u0111em \u0111\u1ebfn s\u1ef1 kh\u00f4 khan v\u00e0 khu\u00f4n m\u1eabu trong quan h\u1ec7 doanh nghi\u1ec7p kh\u00e1ch h\u00e0ng \u2013 doanh nghi\u1ec7p. \u201cT\u01b0\u1edfng v\u1eady m\u00e0 kh\u00f4ng ph\u1ea3i v\u1eady\u201d, b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y c\u1ee7a Masterskills s\u1ebd \u0111em \u0111\u1ebfn cho b\u1ea1n g\u00f3c nh\u00ecn m\u1edbi v\u1ec1 t\u1ef1 \u0111\u1ed9ng h\u00f3a t\u01b0\u01a1ng t\u00e1c.<\/p>\n<h2 id=\"1-tu-dong-hoa-tuong-tac-ngay-tu-loi-chao\">T\u1ef1 \u0111\u1ed9ng h\u00f3a t\u01b0\u01a1ng t\u00e1c ngay t\u1eeb l\u1eddi ch\u00e0o<\/h2>\n<p>\u201cL\u1eddi ch\u00e0o cao h\u01a1n m\u00e2m c\u1ed7\u201d, quan ni\u1ec7m x\u01b0a nay c\u1ee7a ng\u01b0\u1eddi Vi\u1ec7t v\u1eabn v\u1eady v\u00e0 n\u1ebfu b\u1ea1n ngh\u0129 r\u1eb1ng \u0111i\u1ec1u n\u00e0y ngo\u1ea1i l\u1ec7 trong th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed th\u00ec b\u1ea1n \u0111\u00e3 b\u1ecf s\u00f3t th\u1eddi c\u01a1 chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng th\u00e0nh c\u00f4ng. Kho\u1ea3nh kh\u1eafc kh\u00e1ch h\u00e0ng l\u1ea7n \u0111\u1ea7u gh\u00e9 th\u0103m website c\u1ee7a b\u1ea1n, n\u1ebfu \u0111\u01b0\u1ee3c ti\u1ebfp \u0111\u00f3n b\u1eb1ng m\u1ed9t l\u1eddi ch\u00e0o th\u00e2n thi\u1ec7n, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y y\u00ean t\u00e2m h\u01a1n v\u00ec bi\u1ebft ch\u1eafc r\u1eb1ng nh\u1eefng r\u1eafc r\u1ed1i n\u1ebfu c\u00f3 s\u1ebd \u0111\u1ec1u \u0111\u01b0\u1ee3c h\u00f3a gi\u1ea3i k\u1ecbp th\u1eddi. Ch\u00ednh v\u00ec v\u1eady, G\u1eedi l\u1eddi ch\u00e0o t\u1ef1 \u0111\u1ed9ng \u0111\u1ebfn kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t t\u00ednh n\u0103ng lu\u00f4n \u0111\u01b0\u1ee3c \u0111\u1ec1 cao t\u1eeb Masterskills. V\u1edbi t\u00ednh n\u0103ng n\u00e0y, b\u1ea1n c\u00f2n c\u00f3 th\u1ec3 th\u00eam y\u1ebfu t\u1ed1 c\u00e1 nh\u00e2n h\u00f3a n\u1ebfu mu\u1ed1n, ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng kh\u00e1c nhau, t\u0103ng hi\u1ec7u qu\u1ea3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-14716\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/hello.jpg\" alt=\"hello\" width=\"348\" height=\"549\" title=\"hello\"><\/p>\n<h2 id=\"2-tu-dong-hoi-email-khach-hang\">T\u1ef1 \u0111\u1ed9ng h\u1ecfi email kh\u00e1ch h\u00e0ng<\/h2>\n<p>\u0110\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t \u0111\u1eb9p v\u1edbi kh\u00e1ch h\u00e0ng, b\u1ea1n r\u1ea5t c\u1ea7n \u0111\u1ebfn k\u00eanh truy\u1ec1n th\u1ed1ng m\u00e0 ch\u01b0a khi n\u00e0o k\u00e9m hi\u1ec7u qu\u1ea3: Email Marketing. H\u1ecfi \u0111\u1ecba ch\u1ec9 email l\u00e0 h\u00e0nh \u0111\u1ed9ng Automation thu\u1ed9c k\u00eanh Masterskills Chat. Th\u00f4ng tin email gi\u00fap b\u1ea1n c\u00f3 th\u1ec3 li\u00ean h\u1ec7 l\u1ea1i kh\u00e1ch h\u00e0ng, nh\u1eadn di\u1ec7n v\u00e0 ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng, th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn d\u1ecbch email marketing sau \u0111\u00f3.<\/p>\n<p>V\u1edbi h\u00e0nh \u0111\u1ed9ng h\u1ecfi \u0111\u1ecba ch\u1ec9 email, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ec3 \u0111i\u1ec1u ki\u1ec7n tr\u1ed1ng, khi \u0111\u00f3 tin nh\u1eafn h\u1ecfi \u0111\u1ecba ch\u1ec9 email s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi v\u1edbi \u0111i\u1ec1u ki\u1ec7n m\u1eb7c \u0111\u1ecbnh nh\u01b0 sau:<\/p>\n<ul>\n<li>Cu\u1ed9c h\u1ed9i tho\u1ea1i \u0111\u00e3 v\u00e0 \u0111ang di\u1ec5n ra<\/li>\n<li>Kh\u00e1ch h\u00e0ng\u00a0ch\u01b0a c\u00f3 th\u00f4ng tin \u0111\u1ecba ch\u1ec9 email<\/li>\n<li>C\u00f3 tin nh\u1eafn t\u1eeb\u00a0kh\u00e1ch h\u00e0ng g\u1eedi t\u1edbi<\/li>\n<li>Nh\u01b0 v\u1eady c\u00e1c\u00a0kh\u00e1ch h\u00e0ng ch\u01b0a c\u00f3 th\u00f4ng tin email s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c tin nh\u1eafn ch\u1ee9a form h\u1ecfi email ngay sau khi h\u1ecd g\u1eedi tin nh\u1eafn tr\u00ean c\u1eeda s\u1ed5 Masterskills.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-14717\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/ask.jpg\" alt=\"ask\" width=\"410\" height=\"704\" title=\"ask\"><\/p>\n<p>T\u01b0\u01a1ng t\u1ef1 nh\u01b0 l\u1eddi ch\u00e0o, b\u1ea1n c\u00f3 th\u1ec3 t\u00f9y ch\u1ec9nh \u0111\u1ec1 ngh\u1ecb h\u1ecfi email kh\u00e1ch h\u00e0ng b\u1eb1ng c\u1ea3 ti\u1ebfng Anh l\u1eabn ti\u1ebfng Vi\u1ec7t, thu\u1eadn ti\u1ec7n cho vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng trong n\u01b0\u1edbc v\u00e0 qu\u1ed1c t\u1ebf.<\/p>\n<h2 id=\"3-automation-email-khi-email-marketing-ket-hop-voi-tu-dong-hoa-tuong-tac\">Automation Email: Khi Email Marketing k\u1ebft h\u1ee3p v\u1edbi t\u1ef1 \u0111\u1ed9ng h\u00f3a t\u01b0\u01a1ng t\u00e1c<\/h2>\n<p>V\u1edbi Automation Email t\u1eeb Masterskills, b\u1ea1n s\u1ebd kh\u00f4ng c\u1ea7n \u0111\u1ebfn b\u1ea5t c\u1ee9 gi\u1ea3i ph\u00e1p n\u00e0o kh\u00e1c \u0111\u1ec3 tri\u1ec3n khai g\u1eedi email m\u1ed9t c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a. Automation s\u1ebd t\u1ef1 \u0111\u1ed9ng th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng g\u1eedi email t\u1edbi kh\u00e1ch h\u00e0ng ngay sau khi c\u00e0i \u0111\u1eb7t th\u00e0nh c\u00f4ng. Nh\u1eefng kh\u00e1ch h\u00e0ng \u0111\u00e3 c\u00f3 \u0111\u1ecba ch\u1ec9 email v\u00e0 th\u1ecfa m\u00e3n \u0111i\u1ec1u ki\u1ec7n c\u00e0i \u0111\u1eb7t s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c Automation email.<\/p>\n<div id=\"attachment_14714\" style=\"width: 660px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14714\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/automation.jpg\" alt=\"t\u1ef1 \u0111\u1ed9ng h\u00f3a t\u01b0\u01a1ng t\u00e1c  Automation g\u1eedi email th\u00f4ng b\u00e1o t\u1edbi kh\u00e1ch h\u00e0ng\" width=\"650\" height=\"707\" title=\"automation\"><\/p>\n<p class=\"wp-caption-text\">Automation g\u1eedi email th\u00f4ng b\u00e1o t\u1edbi kh\u00e1ch h\u00e0ng<\/p>\n<\/div>\n<p>Nh\u01b0 v\u1eady, b\u1ea5t k\u1ef3 khi n\u00e0o b\u1ea1n mu\u1ed1n th\u00f4ng b\u00e1o s\u1ea3n ph\u1ea9m m\u1edbi, ho\u1eb7c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, g\u1eedi mail b\u00e1o gi\u00e1 t\u1edbi kh\u00e1ch h\u00e0ng, ch\u1ec9 c\u1ea7n b\u1eb1ng t\u00ednh n\u0103ng m\u1edbi n\u00e0y c\u1ee7a Masterskills 4.0, c\u00e1c kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c email ngay l\u1eadp t\u1ee9c.<\/p>\n<h2 id=\"4-tu-dong-hoa-tuong-tac-bang-thu-vien-cau-tra-loi\">T\u1ef1 \u0111\u1ed9ng h\u00f3a t\u01b0\u01a1ng t\u00e1c b\u1eb1ng th\u01b0 vi\u1ec7n c\u00e2u tr\u1ea3 l\u1eddi<\/h2>\n<p>N\u1ebfu b\u1ea1n \u0111ang t\u00ecm ki\u1ebfm gi\u1ea3i ph\u00e1p nh\u1eb1m r\u00fat ng\u1eafn th\u1eddi gian ch\u0103m s\u00f3c cho m\u1ed7i kh\u00e1ch h\u00e0ng, th\u01b0 vi\u1ec7n c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a Masterskills ch\u00ednh l\u00e0 l\u1eddi gi\u1ea3i h\u1eefu \u00edch v\u00e0 \u0111em l\u1ea1i hi\u1ec7u qu\u1ea3 cao. Th\u01b0 vi\u1ec7n c\u00e2u tr\u1ea3 l\u1eddi l\u00e0 nh\u1eefng c\u00e2u tr\u1ea3 l\u1eddi m\u1eabu \u0111\u01b0\u1ee3c b\u1ea1n so\u1ea1n s\u1eb5n. B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng m\u1ed9t ph\u00edm t\u1eaft, b\u1ea1n s\u1ebd nhanh ch\u00f3ng g\u1eedi tin nh\u1eafn m\u1eabu n\u00e0y cho kh\u00e1ch h\u00e0ng v\u00e0 t\u0103ng hi\u1ec7u qu\u1ea3 t\u01b0\u01a1ng t\u00e1c v\u1edbi nhi\u1ec1u kh\u00e1ch h\u00e0ng c\u00f9ng l\u00fac. Th\u01b0 vi\u1ec7n c\u00e2u tr\u1ea3 l\u1eddi th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p nh\u1ea5t \u0111\u1ecbnh nh\u01b0 l\u1eddi ch\u00e0o, c\u1ea3m \u01a1n, b\u00e1o gi\u00e1, l\u1eddi \u0111\u1ec1 ngh\u1ecb kh\u00e1ch h\u00e0ng ch\u1edd \u0111\u1ee3i, th\u00f4ng tin khuy\u1ebfn m\u00e3i, th\u00f4ng tin li\u00ean h\u1ec7.<\/p>\n<div id=\"attachment_14715\" style=\"width: 660px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14715\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/\/12\/library.jpg\" alt=\"T\u1ea1o c\u00e2u tr\u1ea3 l\u1eddi m\u1eabu trong th\u01b0 vi\u1ec7n\" width=\"650\" height=\"229\" title=\"library\"><\/p>\n<p class=\"wp-caption-text\">T\u1ea1o c\u00e2u tr\u1ea3 l\u1eddi m\u1eabu trong th\u01b0 vi\u1ec7n<\/p>\n<\/div>\n<p>\u0110\u1ec3 vi\u1ec7c s\u1eed d\u1ee5ng th\u01b0 vi\u1ec7n c\u00e2u tr\u1ea3 l\u1eddi \u0111em l\u1ea1i hi\u1ec7u qu\u1ea3, h\u00e3y ch\u00fa \u00fd \u0111\u1ebfn nh\u1eefng b\u00ed k\u00edp sau:<\/p>\n<ul>\n<li>S\u1eed d\u1ee5ng ph\u00edm t\u1eaft ng\u1eafn v\u00e0 d\u1ec5 nh\u1edb<\/li>\n<li>C\u00e2u tr\u1ea3 l\u1eddi trong th\u01b0 vi\u1ec7n s\u00fac t\u00edch, gi\u1ea3i \u0111\u00e1p tr\u1ef1c di\u1ec7n<\/li>\n<li>T\u0103ng t\u00ednh c\u00e1 nh\u00e2n h\u00f3a trong c\u00e2u tr\u1ea3 l\u1eddi m\u1eabu<\/li>\n<li>C\u1eadp nh\u1eadt th\u01b0 vi\u1ec7n c\u00e2u tr\u1ea3 l\u1eddi m\u1eabu th\u01b0\u1eddng xuy\u00ean<\/li>\n<\/ul>\n<p><em>B\u00e0i li\u00ean quan:<\/em><\/p>\n<ul>\n<li><em>Marketing Automation \u2013 Xu h\u01b0\u1edbng t\u1ea5t y\u1ebfu c\u1ee7a doanh nghi\u1ec7p<\/em><\/li>\n<li><em>C\u00f3 g\u00ec kh\u00e1c bi\u1ec7t khi k\u1ebft h\u1ee3p Marketing Automation v\u1edbi CRM?<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>T\u1ef1 \u0111\u1ed9ng h\u00f3a t\u01b0\u01a1ng t\u00e1c, tho\u1ea1t nghe s\u1ebd t\u01b0\u1edfng \u0111i\u1ec1u n\u00e0y s\u1ebd \u0111em \u0111\u1ebfn s\u1ef1 kh\u00f4 khan v\u00e0 khu\u00f4n m\u1eabu trong quan h\u1ec7 doanh nghi\u1ec7p kh\u00e1ch h\u00e0ng \u2013 doanh nghi\u1ec7p. \u201cT\u01b0\u1edfng v\u1eady m\u00e0 kh\u00f4ng ph\u1ea3i v\u1eady\u201d, b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y c\u1ee7a Masterskills s\u1ebd \u0111em \u0111\u1ebfn cho b\u1ea1n g\u00f3c nh\u00ecn m\u1edbi v\u1ec1 t\u1ef1 \u0111\u1ed9ng h\u00f3a t\u01b0\u01a1ng [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/55453"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=55453"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/55453\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=55453"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=55453"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=55453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}