{"id":56004,"date":"2023-12-20T16:33:51","date_gmt":"2023-12-20T09:33:51","guid":{"rendered":"https:\/\/masterskills.org\/blog\/crm-cloud-va-crm-on-premise-lua-chon-nao-toi-uu-cho-doanh-nghiep.html"},"modified":"2023-12-20T16:33:51","modified_gmt":"2023-12-20T09:33:51","slug":"crm-cloud-va-crm-on-premise-lua-chon-nao-toi-uu-cho-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/crm-cloud-va-crm-on-premise-lua-chon-nao-toi-uu-cho-doanh-nghiep.html","title":{"rendered":"CRM Cloud v\u00e0 CRM On Premise \u2013 l\u1ef1a ch\u1ecdn n\u00e0o t\u1ed1i \u01b0u cho doanh nghi\u1ec7p?\u00a0"},"content":{"rendered":"
Hi\u1ec7n nay h\u01a1n 95% doanh nghi\u1ec7p l\u1ef1a ch\u1ecdn CRM \u0111\u1ec3 h\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd v\u00e0 v\u1eadn h\u00e0nh c\u00f4ng vi\u1ec7c.<\/span>Tuy nhi\u00ean nhi\u1ec1u doanh nghi\u1ec7p d\u01b0\u1eddng nh\u01b0 g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c c\u00e2n nh\u1eafc v\u00e0 l\u1ef1a ch\u1ecdn lo\u1ea1i h\u00ecnh CRM on premise (Ph\u1ea7n m\u1ec1m l\u01b0u tr\u1eef d\u1eef li\u1ec7u t\u1ea1i ch\u1ed7) hay CRM cloud (Ph\u1ea7n m\u1ec1m l\u01b0u tr\u1eef d\u1eef li\u1ec7u tr\u00ean \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y). Vi\u1ec7c l\u1ef1a ch\u1ecdn n\u00e0y r\u1ea5t quan tr\u1ecdng \u1ea3nh h\u01b0\u1edfng t\u1edbi quy tr\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 v\u1eadn h\u00e0nh c\u1ee7a to\u00e0n h\u1ec7 th\u1ed1ng doanh nghi\u1ec7p.<\/p>\n

S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa CRM On Premise v\u00e0 CRM Cloud<\/b><\/strong><\/h2>\n

Cloud CRM l\u00e0 g\u00ec?\u00a0<\/strong><\/p>\n

CRM Cloud l\u00e0 ph\u1ea7n m\u1ec1m l\u01b0u tr\u1eef d\u1eef li\u1ec7u tr\u00ean m\u00f4 h\u00ecnh \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y t\u1ee9c t\u00e0i nguy\u00ean \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef tr\u00ean h\u1ec7 th\u1ed1ng m\u00e1y t\u00ednh v\u00e0 \u0111\u01b0\u1ee3c v\u1eadn h\u00e0nh b\u1edfi m\u1ea1ng internet.\u00a0<\/span><\/p>\n

\"Cloud-CRM-l\u00e0-g\u00ec-v\u00e0-s\u1ef1-\u0111\u1ed5i-m\u1edbi-trong-c\u00e1ch-th\u1ee9c-qu\u1ea3n-l\u00fd-kh\u00e1ch-h\u00e0ng\"<\/p>\n

D\u1ecbch v\u1ee5 \u0111\u00e1m m\u00e2y truy c\u1eadp qua internet. Ch\u01b0\u01a1ng tr\u00ecnh v\u00e0 m\u00e1y ch\u1ee7 th\u1ef1c t\u1ebf kh\u00f4ng \u0111\u01b0\u1ee3c c\u00e0i \u0111\u1eb7t m\u00e0 c\u00f3 s\u1eb5n tr\u00ean m\u00e1y ch\u1ee7 c\u1ee7a nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5. V\u1edbi h\u00ecnh th\u1ee9c n\u00e0y, doanh nghi\u1ec7p kh\u00f4ng c\u1ea7n ph\u1ea3i s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng ho\u1eb7c gi\u1ea5y ph\u00e9p n\u00e0o m\u00e0 ch\u1ec9 c\u1ea7n tr\u1ea3 ph\u00ed \u0111\u1ec3 duy tr\u00ec m\u00e1y ch\u1ee7, m\u1ea1ng internet v\u00e0 ph\u1ea7n m\u1ec1m Cloud CRM \u0111\u01b0\u1ee3c cung c\u1ea5p t\u1eeb b\u00ean th\u1ee9 3.\u00a0<\/span><\/p>\n

Th\u1ef1c t\u1ebf, \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u hi\u1ec7n nay c\u00e0ng c\u00f3 nhi\u1ec1u doanh nghi\u1ec7p s\u1eed d\u1ee5ng Cloud CRM. V\u00e0o n\u0103m 2008, ch\u1ec9 c\u00f3 kho\u1ea3ng 13% CRM \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef tr\u00ean m\u00e1y ch\u1ee7 \u0111\u00e1m m\u00e2y. Tuy nhi\u00ean, 2017 con s\u1ed1 l\u00ean \u0111\u1ebfn 87% CRM cloud-based. \u0110\u00e2y l\u00e0 m\u1ed9t d\u1ea5u hi\u1ec7u r\u1ea5t l\u1edbn v\u1ec1 t\u1ef7 l\u1ec7 \u00e1p d\u1ee5ng m\u00e0 CRM cloud c\u00f3 \u0111\u01b0\u1ee3c.<\/span><\/p>\n

L\u1ee3i \u00edch khi doanh nghi\u1ec7p s\u1eed d\u1ee5ng Cloud CRM:\u00a0<\/span><\/p>\n

    \n
  • Ti\u1ebft ki\u1ec7m chi ph\u00ed<\/b>: Doanh nghi\u1ec7p kh\u00f4ng m\u1ea5t chi ph\u00ed thi\u1ebft l\u1eadp, b\u1ea3o tr\u00ec h\u1ec7 th\u1ed1ng. B\u1edfi, t\u1ea5t c\u1ea3 ph\u1ea7n c\u1ee9ng v\u00e0 m\u00e1y ch\u1ee7 ch\u1ea1y CRM do nh\u00e0 cung c\u1ea5p l\u01b0u tr\u1eef. B\u1ea1n ch\u1ec9 c\u1ea7n chi tr\u1ea3 m\u1ed9t kho\u1ea3n ph\u00ed duy tr\u00ec s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5, b\u00ean cung c\u1ea5p s\u1ebd c\u00f3 tr\u00e1ch nhi\u1ec7m b\u1ea3o tr\u00ec gi\u00fap b\u1ea1n. T\u1ea5t c\u1ea3 d\u1eef li\u1ec7u tr\u00ean Cloud CRM b\u1ea1n d\u1ec5 d\u00e0ng truy c\u1eadp \u1edf m\u1ecdi l\u00fac m\u1ecdi n\u01a1i ch\u1ec9 c\u1ea7n c\u00f3 thi\u1ebft b\u1ecb m\u00e1y t\u00ednh k\u1ebft n\u1ed1i m\u1ea1ng internet.\u00a0<\/span><\/li>\n
  • Kh\u00f4ng c\u1ea7n s\u1eed d\u1ee5ng server:<\/strong> Kh\u00e1ch h\u00e0ng ch\u1ec9 c\u1ea7n \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 m\u00e0 kh\u00f4ng t\u1ed1t chi ph\u00ed \u0111\u1ec3 l\u1eafp \u0111\u1eb7t b\u1ea5t k\u1ef3 m\u1ed9t thi\u1ebft b\u1ecb, m\u00e1y m\u00f3c c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng n\u00e0o ( server) v\u00e0 c\u00f3 th\u1ec3 tri\u1ec3n khai v\u00e0 s\u1eed d\u1ee5ng ngay l\u1eadp t\u1ee9c m\u00e0 kh\u00f4ng m\u1ea5t nhi\u1ec1u th\u1eddi gian.\u00a0<\/span><\/li>\n
  • T\u00ednh linh ho\u1ea1t:<\/strong> To\u00e0n b\u1ed9 d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef tr\u00ean Cloud cho ph\u00e9p b\u1ea1n to\u00e0n CRm di \u0111\u1ed9ng l\u1ea5y d\u1eef li\u1ec7u t\u1eeb c\u00e1c m\u00e1y ch\u1ee7 khi \u0111ang di chuy\u1ec3n. C\u00e1c \u1ee9ng d\u1ee5ng n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef tr\u00ean c\u00e1c c\u1eeda h\u00e0ng \u1ee9ng d\u1ee5ng v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 t\u1ea3i xu\u1ed1ng.<\/span><\/li>\n<\/ul>\n

    B\u00ean c\u1ea1nh nh\u1eefng \u01b0u \u0111i\u1ec3m, khi tri\u1ec3n khai m\u00f4 h\u00ecnh Cloud CRM doanh nghi\u1ec7p kh\u00f4ng th\u1ec3 truy c\u1eadp h\u1ec7 th\u1ed1ng t\u1eeb b\u1ea5t c\u1ee9 \u0111\u00e2u. N\u00f3 s\u1ebd \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t d\u1ef1a tr\u00ean v\u1ecb tr\u00ed ho\u1eb7c \u0111\u1ecba ch\u1ec9 IP. Ngo\u00e0i ra, khi c\u1ea7n n\u00e2ng c\u1ea5p ph\u1ea7n m\u1ec1m c\u1ee7a b\u1ea1n s\u1ebd t\u1ed1n k\u00e9m v\u00e0 vi\u1ec7c tri\u1ec3n khai c\u0169ng c\u00f3 th\u1ec3 m\u1ea5t m\u1ed9t th\u1eddi gian.<\/span><\/h3>\n

    CRM On premise l\u00e0 g\u00ec?<\/strong><\/h3>\n

    CRM On premise l\u00e0 ph\u1ea7n m\u1ec1m l\u01b0u tr\u1eef d\u1eef li\u1ec7u t\u1ea1i ch\u1ed7. \u0110\u00e2y l\u00e0 gi\u1ea3i ph\u00e1p l\u01b0u tr\u1eef truy\u1ec1n th\u1ed1ng d\u1ef1a tr\u00ean m\u1ed9t m\u00e1y ch\u1ee7 c\u1ee7a doanh nghi\u1ec7p v\u00e0 thi\u1ebft l\u1eadp theo m\u00f4 h\u00ecnh t\u1ed5 ch\u1ee9c v\u00e0 \u0111\u01b0\u1ee3c tri\u1ec3n khai m\u1ed9t c\u00e1ch n\u1ed9i b\u1ed9. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn v\u00e0 t\u00e1c \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp t\u1edbi c\u01a1 s\u1edf d\u1eef li\u1ec7u b\u00ean trong. Tuy nhi\u00ean, doanh nghi\u1ec7p c\u1ea7n c\u00f3 tr\u00e1ch nhi\u1ec7m duy tr\u00ec m\u00e1y ch\u1ee7 \u0111\u1ed9c l\u1eadp v\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 tham gia c\u1ee7a b\u00ean th\u1ee9 3.\u00a0<\/span><\/p>\n

    \"CRM<\/p>\n

    M\u1ed9t s\u1ed1 l\u1ee3i \u00edch khi s\u1eed d\u1ee5ng CRM On premise nh\u01b0:\u00a0<\/span><\/p>\n

      \n
    • Doanh nghi\u1ec7p c\u00f3 to\u00e0n quy\u1ec1n ki\u1ec3m so\u00e1t d\u1eef li\u1ec7u, h\u1ec7 th\u1ed1ng v\u00e0 quy tr\u00ecnh v\u1eadn h\u00e0nh, k\u1ebf ho\u1ea1ch n\u00e2ng c\u1ea5p, th\u1eddi gian ng\u01b0ng ho\u1ea1t \u0111\u1ed9ng.\u00a0<\/span><\/li>\n
    • T\u00ednh b\u1ea3o m\u1eadt cao, kh\u00f4ng s\u1ee3 b\u1ecb tr\u1ed9m c\u1eafp d\u1eef li\u1ec7u b\u1edfi kh\u00f4ng c\u00f3 s\u1ef1 can thi\u1ec7p c\u1ee7a b\u00ean th\u1ee9 3.\u00a0<\/span><\/li>\n<\/ul>\n

      Tuy nhi\u00ean CRM On premise c\u00f3 y\u1ebfu \u0111i\u1ec3m l\u00e0:<\/span><\/p>\n

        \n
      • Doanh nghi\u1ec7p kh\u00f4ng th\u1ec3 truy c\u1eadp h\u1ec7 th\u1ed1ng t\u1eeb b\u1ea5t c\u1ee9 \u0111\u00e2u. N\u00f3 s\u1ebd \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t d\u1ef1a tr\u00ean v\u1ecb tr\u00ed ho\u1eb7c \u0111\u1ecba ch\u1ec9 IP.<\/span><\/li>\n
      • Chi ph\u00ed t\u1ed1n k\u00e9m trong vi\u1ec7c x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng, n\u00e2ng c\u1ea5p v\u00e0 tri\u1ec3n khai.\u00a0<\/span><\/li>\n
      • Y\u00eau c\u1ea7u chi ph\u00ed tr\u1ea3 tr\u01b0\u1edbc v\u00e0 b\u1ea3o tr\u00ec. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 t\u1ed1n k\u00e9m cho doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf.<\/span><\/li>\n<\/ul>\n

        Doanh nghi\u1ec7p n\u00ean s\u1eed d\u1ee5ng lo\u1ea1i CRM n\u00e0o \u0111\u1ec3 c\u00f3 nhi\u1ec1u l\u1ee3i th\u1ebf trong t\u01b0\u01a1ng lai?\u00a0<\/b><\/h2>\n

        CRM ng\u00e0y c\u00e0ng kh\u1eb3ng \u0111\u1ecbnh vai tr\u00f2 quan tr\u1ecdng trong ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c doanh nghi\u1ec7p. Tuy nhi\u00ean \u0111\u00e2u m\u1edbi l\u00e0 l\u1ef1a ch\u1ecdn t\u1ed1i \u01b0u mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch cho c\u00e1c doanh nghi\u1ec7p hi\u1ec7n nay online ho\u1eb7c on premise.\u00a0<\/span><\/p>\n

        C\u00f3 th\u1ec3 th\u1ea5y m\u1ed7i lo\u1ea1i h\u00ecnh CRM \u0111\u1ec1u c\u00f3 nh\u1eefng \u01b0u v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m ri\u00eang. \u0110i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y v\u00e0 ph\u1ea7n m\u1ec1m On premise \u0111\u01b0\u1ee3c v\u00ed nh\u01b0 \u201c\u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh\u201d c\u1ee7a nhau. Tuy nhi\u00ean, kh\u00f4ng th\u1ec3 ph\u1ee7 nh\u1eadn r\u1eb1ng hi\u1ec7n nay Cloud \u0111ang chi\u1ebfm \u01b0u th\u1ebf v\u00e0 \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p l\u1ef1a ch\u1ecdn h\u01a1n. L\u00fd do b\u1edfi ti\u1ebft ki\u1ec7m chi ph\u00ed, v\u00e0 t\u00ednh linh ho\u1ea1t trong qu\u00e1 tr\u00ecnh l\u1ea5y d\u1eef li\u1ec7u t\u1eeb c\u00e1c m\u00e1y ch\u1ee7.\u00a0<\/span><\/p>\n

        Tuy nhi\u00ean n\u1ebfu doanh nghi\u1ec7p c\u1ee7a b\u1ea1n c\u00f3 t\u00ednh b\u1ea3o m\u1eadt cao th\u00ec ph\u1ea7n m\u1ec1m On premise c\u0169ng l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn t\u1ed1i \u01b0u. M\u1eb7c d\u00f9 chi ph\u00ed cao v\u00e0 t\u00ednh linh ho\u1ea1t th\u1ea5p, nh\u01b0ng d\u1eef li\u1ec7u nh\u1ea1y c\u1ea3m c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 hi\u1ec7u qu\u1ea3 h\u01a1n kh\u1ecfi s\u1ef1 truy c\u1eadp tr\u00e1i ph\u00e9p c\u1ee7a b\u00ean th\u1ee9 ba v\u00ec c\u00f4ng ty c\u00f3 quy\u1ec1n ki\u1ec3m so\u00e1t ng\u01b0\u1eddi kh\u00e1c truy c\u1eadp v\u00e0o d\u1eef li\u1ec7u n\u00e0o.<\/span><\/p>\n

        Vi\u1ec7c l\u1ef1a ch\u1ecdn lo\u1ea1i h\u00ecnh CRM n\u00e0o r\u1ea5t quan tr\u1ecdng. Do v\u1eady b\u1ea1n c\u1ea7n xem x\u00e9t k\u1ef9 l\u01b0\u1ee1ng v\u1ec1 quy m\u00f4 ho\u1ea1t \u0111\u1ed9ng v\u00e0 \u0111\u1eb7c th\u00f9 \u0111\u1ec3 l\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m ph\u00f9 h\u1ee3p!<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

        Hi\u1ec7n nay h\u01a1n 95% doanh nghi\u1ec7p l\u1ef1a ch\u1ecdn CRM \u0111\u1ec3 h\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd v\u00e0 v\u1eadn h\u00e0nh c\u00f4ng vi\u1ec7c.Tuy nhi\u00ean nhi\u1ec1u doanh nghi\u1ec7p d\u01b0\u1eddng nh\u01b0 g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c c\u00e2n nh\u1eafc v\u00e0 l\u1ef1a ch\u1ecdn lo\u1ea1i h\u00ecnh CRM on premise (Ph\u1ea7n m\u1ec1m l\u01b0u tr\u1eef d\u1eef li\u1ec7u t\u1ea1i ch\u1ed7) hay CRM cloud (Ph\u1ea7n m\u1ec1m l\u01b0u tr\u1eef […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/56004"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=56004"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/56004\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=56004"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=56004"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=56004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}