{"id":56266,"date":"2023-12-20T17:29:09","date_gmt":"2023-12-20T10:29:09","guid":{"rendered":"https:\/\/masterskills.org\/blog\/theo-sat-qua-trinh-mua-hang-de-marketing-hieu-qua.html"},"modified":"2023-12-20T17:29:09","modified_gmt":"2023-12-20T10:29:09","slug":"theo-sat-qua-trinh-mua-hang-de-marketing-hieu-qua","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/theo-sat-qua-trinh-mua-hang-de-marketing-hieu-qua.html","title":{"rendered":"Theo s\u00e1t qu\u00e1 tr\u00ecnh mua h\u00e0ng \u0111\u1ec3 Marketing hi\u1ec7u qu\u1ea3"},"content":{"rendered":"
Th\u1ef1c t\u1ebf, qu\u00e1 tr\u00ecnh mua h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 n\u1eb1m trong 1 b\u01b0\u1edbc m\u00e0 c\u00f3 t\u1edbi 6 b\u01b0\u1edbc \u0111i t\u1eeb nh\u1eadn th\u1ee9c v\u1ec1 nhu c\u1ea7u cho t\u1edbi vi\u1ec7c \u0111\u01b0a ra nh\u1eefng ph\u1ea3n h\u1ed3i v\u00e0 \u0111\u00e1nh gi\u00e1 sau mua. V\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t marketer, ch\u1eafc ch\u1eafn b\u1ea1n kh\u00f4ng n\u00ean b\u1ecf l\u1ee1 b\u1ea5t k\u1ef3 kh\u00e2u n\u00e0o \u0111\u1ec3 t\u0103ng c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng.<\/p>\n

Nh\u1eadn bi\u1ebft v\u1ea5n \u0111\u1ec1<\/h2>\n

Kh\u00e1ch h\u00e0ng lu\u00f4n mu\u1ed1n c\u00f3 m\u1ed9t l\u00fd do \u0111\u1ec3 tin r\u1eb1ng h\u1ecd c\u1ea7n ph\u1ea3i mua s\u1ea3n ph\u1ea9m n\u00e0y. Vi\u1ec7c mua h\u00e0ng th\u00f4ng th\u01b0\u1eddng s\u1ebd xu\u1ea5t ph\u00e1t t\u1eeb nhu c\u1ea7u c\u00e1 nh\u00e2n, do \u0111\u00f3, \u0111\u00e2y c\u0169ng l\u00e0 c\u01a1 h\u1ed9i cho c\u00e1c marketer th\u00fac \u0111\u1ea9y qu\u00e1 tr\u00ecnh nh\u1eadn th\u1ee9c c\u1ee7a kh\u00e1ch h\u00e0ng di\u1ec5n ra nhanh h\u01a1n. Ngo\u00e0i ra, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 t\u00ecm \u0111\u1ebfn s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n v\u00ec h\u1ecd b\u1ecb t\u00e1c \u0111\u1ed9ng b\u1edfi nh\u1eefng ng\u01b0\u1eddi xung quanh ho\u1eb7c \u0111\u01b0\u1ee3c qu\u1ea3ng c\u00e1o m\u1ed9t c\u00e1ch t\u00edch c\u1ef1c.<\/p>\n

\u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, b\u1ea1n n\u00ean b\u1eaft \u0111\u1ea7u b\u1eb1ng content marketing. Nh\u1eefng n\u1ed9i dung b\u1ea1n tri\u1ec3n khai tr\u00ean website ph\u1ea3i l\u00e0 nh\u1eefng th\u00f4ng tin b\u1ed5 \u00edch v\u00e0 \u0111\u1eebng qu\u00ean k\u00e8m theo nh\u1eefng ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng c\u0169, n\u00f3i r\u00f5 v\u1ec1 l\u1ee3i \u00edch s\u1ea3n ph\u1ea9m hay d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n. Ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng \u0111\u00f3ng m\u1ed9t vai tr\u00f2 quan tr\u1ecdng trong giai \u0111o\u1ea1n n\u00e0y b\u1edfi n\u00f3 s\u1ebd kh\u01a1i g\u1ee3i nhu c\u1ea7u v\u00e0 c\u1ee7ng c\u1ed1 ni\u1ec1m tin \u0111\u1ed1i v\u1edbi th\u01b0\u01a1ng hi\u1ec7u \u1edf nh\u1eefng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n

\"PageIntegratedSolution\"<\/p>\n

Kh\u00e1ch h\u00e0ng lu\u00f4n c\u00f3 v\u1ea5n \u0111\u1ec1 v\u00e0 t\u00ecm ki\u1ebfm gi\u1ea3i ph\u00e1p<\/p>\n<\/div>\n

Nghi\u00ean c\u1ee9u th\u00f4ng tin<\/h2>\n

Sau khi kh\u00e1ch h\u00e0ng nh\u1eadn bi\u1ebft \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1, h\u1ecd s\u1ebd t\u00ecm ki\u1ebfm nh\u1eefng th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m c\u00f3 kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/p>\n

L\u00e0 m\u1ed9t marketer, h\u00e3y gieo v\u00e0o t\u00e2m ni\u1ec7m kh\u00e1ch h\u00e0ng r\u1eb1ng c\u00f4ng ty c\u1ee7a m\u00ecnh l\u00e0 nh\u1eefng chuy\u00ean gia h\u00e0ng \u0111\u1ea7u trong l\u0129nh v\u1ef1c h\u1ecd t\u00ecm ki\u1ebfm. Kh\u00e1ch h\u00e0ng th\u01b0\u1eddng t\u00ecm ki\u1ebfm th\u00f4ng tin \u1edf 2 c\u00e1ch sau:<\/p>\n

    \n
  • Th\u00f4ng tin b\u00ean ngo\u00e0i: \u0110\u00e2y l\u00e0 nh\u1eefng th\u00f4ng tin kh\u00f4ng xu\u1ea5t ph\u00e1t t\u1eeb doanh nghi\u1ec7p. C\u00e1c ngu\u1ed3n tin c\u00f3 th\u1ec3 l\u00e0 b\u00e1o ch\u00ed hay di\u1ec5n \u0111\u00e0n. B\u1ea1n c\u00f3 th\u1ec3 kh\u00e9o l\u00e9o s\u1eed d\u1ee5ng b\u00e1o ch\u00ed nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 truy\u1ec1n th\u00f4ng ho\u1eb7c tham gia chia s\u1ebb tr\u00ean c\u00e1c di\u1ec5n \u0111\u00e0n, h\u1ed9i nh\u00f3m d\u01b0\u1edbi vai tr\u00f2 l\u00e0 m\u1ed9t ng\u01b0\u1eddi cung c\u1ea5p th\u00f4ng tin (ch\u1ee9 kh\u00f4ng ph\u1ea3i spam qu\u1ea3ng c\u00e1o).<\/li>\n
  • Th\u00f4ng tin b\u00ean trong: \u0110\u00e2y l\u00e0 th\u00f4ng tin do doanh nghi\u1ec7p cung c\u1ea5p t\u1edbi kh\u00e1ch h\u00e0ng. Th\u00f4ng tin n\u00e0y c\u00f3 th\u1ec3 \u1edf d\u1ea1ng offline nh\u01b0 t\u1edd r\u01a1i, c\u0169ng c\u00f3 th\u1ec3 \u1edf d\u1ea1ng online nh\u01b0 website hay c\u00e1c trang m\u1ea1ng x\u00e3 h\u1ed9i. B\u1ea1n h\u00e3y truy\u1ec1n t\u1ea3i th\u00f4ng tin m\u1ed9t c\u00e1ch \u0111\u1ea7y \u0111\u1ee7 v\u00e0 tr\u1ef1c quan \u0111\u1ec3 khi\u1ebfn ch\u00fang \u0111\u1ecdng l\u1ea1i l\u00e2u h\u01a1n trong t\u00e2m tr\u00ed kh\u00e1ch h\u00e0ng. Video ho\u1eb7c Infographic l\u00e0 2 h\u00ecnh th\u1ee9c th\u00f4ng d\u1ee5ng v\u00e0 r\u1ea5t hi\u1ec7u qu\u1ea3 hi\u1ec7n nay.<\/li>\n<\/ul>\n

    H\u00e3y lu\u00f4n ghi nh\u1edb r\u1eb1ng: b\u1ea1n ph\u1ea3i l\u00e0 c\u00e1i t\u00ean \u0111\u1ea7u ti\u00ean xu\u1ea5t hi\u1ec7n trong t\u00e2m tr\u00ed ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Ch\u1ec9 c\u00f3 nh\u01b0 v\u1eady, cu\u1ed9c chi\u1ebfn v\u1ec1 th\u00f4ng tin m\u1edbi nghi\u00eang ph\u1ea7n th\u1eafng v\u1ec1 ph\u00eda b\u1ea1n.<\/p>\n

    So s\u00e1nh\u00a0c\u00e1c s\u1ea3n ph\u1ea9m thay th\u1ebf<\/h2>\n

    Kh\u00e1ch h\u00e0ng li\u1ec7u c\u00f3 ch\u1eafc ch\u1eafn s\u1ebd ch\u1ecdn mua s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n ch\u1ec9 b\u1edfi v\u00ec b\u1ea1n l\u00e0 c\u00e1i t\u00ean \u0111\u1ea7u ti\u00ean xu\u1ea5t hi\u1ec7n trong suy ngh\u0129 c\u1ee7a h\u1ecd hay kh\u00f4ng? C\u00e2u tr\u1ea3 l\u1eddi l\u00e0 kh\u00f4ng. C\u00e0ng ng\u00e0y, kh\u00e1ch h\u00e0ng c\u00e0ng c\u00f3 xu h\u01b0\u1edbng mu\u1ed1n nghi\u00ean c\u1ee9u ch\u1eafc ch\u1eafn tr\u01b0\u1edbc khi ch\u1ecdn mua m\u1ed9t s\u1ea3n ph\u1ea9m n\u00e0o \u0111\u00f3. \u1ede b\u01b0\u1edbc n\u00e0y, kh\u00e1ch h\u00e0ng c\u00f3 xu h\u01b0\u1edbng \u0111\u00e1nh gi\u00e1 c\u00e1c s\u1ea3n ph\u1ea9m t\u01b0\u01a1ng t\u1ef1 nhau c\u1ee7a c\u00e1c nh\u00e0 cung c\u1ea5p kh\u00e1c nhau nh\u1eb1m t\u00ecm ra ph\u01b0\u01a1ng \u00e1n t\u1ed1i \u01b0u nh\u1ea5t d\u1ef1a tr\u00ean gi\u00e1 c\u1ea3 v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng.<\/p>\n

    \"Choose-The-Right-Products\"<\/p>\n

    Kh\u00e1ch h\u00e0ng th\u01b0\u1eddng c\u00f3 xu h\u01b0\u1edbng so s\u00e1nh c\u00e1c s\u1ea3n ph\u1ea9m c\u00f9ng lo\u1ea1i<\/p>\n<\/div>\n

    H\u00e3y gi\u00fap kh\u00e1ch h\u00e0ng m\u1ed9t tay trong vi\u1ec7c so s\u00e1nh c\u00e1c s\u1ea3n ph\u1ea9m thu\u1ed9c c\u00e1c nh\u00e0 cung c\u1ea5p kh\u00e1c nhau. Nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 b\u1ea3o hi\u1ec3m h\u00e0ng \u0111\u1ea7u Geico cho ph\u00e9p kh\u00e1ch h\u00e0ng so s\u00e1nh gi\u00e1 v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c nh\u00e0 cung c\u1ea5p b\u1ea3o hi\u1ec3m kh\u00e1c d\u01b0\u1edbi trang web c\u1ee7a ri\u00eang m\u00ecnh \u2013 ngay c\u1ea3 khi \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh c\u00f3 th\u1ec3 cung c\u1ea5p m\u1ed9t m\u1ee9c gi\u00e1 r\u1ebb h\u01a1n. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u1ea1o n\u00ean m\u1ed9t s\u1ef1 tin t\u01b0\u1edfng nh\u1ea5t \u0111\u1ecbnh n\u01a1i kh\u00e1ch h\u00e0ng, khi m\u00e0 b\u1ea1n \u0111\u00f3ng vai tr\u00f2 t\u01b0 v\u1ea5n m\u1ed9t c\u00e1ch thi\u1ec7n ch\u00ed v\u00e0 \u0111\u1ea7y th\u00f4ng minh.<\/p>\n

    Quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng<\/h2>\n

    Trong b\u01b0\u1edbc 4, kh\u00e1ch h\u00e0ng sau khi \u0111\u00e3 tham kh\u1ea3o nhi\u1ec1u ph\u01b0\u01a1ng \u00e1n kh\u00e1c nhau, hi\u1ec3u r\u00f5 v\u1ec1 gi\u00e1 c\u1ea3 v\u00e0 ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n s\u1ebd \u0111i \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh c\u00f3 mua h\u00e0ng hay kh\u00f4ng. Cho t\u1edbi t\u1eadn b\u01b0\u1edbc n\u00e0y, kh\u00e1ch h\u00e0ng v\u1eabn c\u00f3 th\u1ec3 t\u1eeb ch\u1ed1i mua h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n

    \"internet-magazine\"<\/p>\n

    L\u00fac n\u00e0y, kh\u00e1ch h\u00e0ng \u0111\u00e3 nh\u1eadn bi\u1ebft \u0111\u1ebfn t\u00ednh c\u1ea7n thi\u1ebft c\u1ee7a vi\u1ec7c mua s\u1ea3n ph\u1ea9m<\/p>\n<\/div>\n

    \u0110\u00e2y l\u00e0 l\u00fac b\u1ea1n c\u1ea7n \u0111\u1ea3m b\u1ea3o v\u1ec1 s\u1ef1 an to\u00e0n cho kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 nh\u1eafc h\u1ecd v\u1ec1 t\u00ednh c\u1ea7n thi\u1ebft c\u1ee7a vi\u1ec7c mua h\u00e0ng ngay t\u1eeb l\u1ea7n \u0111\u1ea7u ti\u00ean b\u1eb1ng c\u00e1ch cung c\u1ea5p th\u00eam c\u00e1c th\u00f4ng tin h\u1ed7 tr\u1ee3. N\u1ebfu m\u1ed9t kh\u00e1ch h\u00e0ng \u0111\u00e3 b\u01b0\u1edbc ra kh\u1ecfi qu\u00e1 tr\u00ecnh mua h\u00e0ng, \u0111\u00e2y c\u0169ng ch\u00ednh l\u00e0 l\u00fac b\u1ea1n n\u00ean k\u00e9o h\u1ecd l\u1ea1i. C\u00e1ch \u0111\u01a1n gi\u1ea3n nh\u1ea5t l\u00e0 b\u1ea1n h\u00e3y ti\u1ebfn h\u00e0nh g\u1eedi \u0111i c\u00e1c email th\u00f4ng b\u00e1o v\u1ec1 t\u00ednh c\u1ea7n thi\u1ebft c\u1ee7a vi\u1ec7c s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m ngay t\u1ea1i th\u1eddi \u0111i\u1ec3m n\u00e0y. Vi\u1ec7c l\u00e0m \u0111\u00f3 c\u00f3 th\u1ec3 t\u0103ng kh\u1ea3 n\u0103ng k\u00e9o kh\u00e1ch h\u00e0ng quay tr\u1edf l\u1ea1i \u0111\u1ec3 ho\u00e0n thi\u1ec7n qu\u00e1 tr\u00ecnh mua h\u00e0ng. B\u01b0\u1edbc 4 \u0111\u01b0\u1ee3c coi l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng nh\u1ea5t trong chu tr\u00ecnh mua h\u00e0ng.<\/p>\n

    Mua h\u00e0ng<\/h2>\n

    Kh\u00e1ch h\u00e0ng \u0111\u00e3 c\u00f3 nhu c\u1ea7u, ho\u00e0n t\u1ea5t nghi\u00ean c\u1ee9u s\u1ea3n ph\u1ea9m v\u00e0 h\u1ecd quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng. T\u1ea5t c\u1ea3 c\u00e1c b\u01b0\u1edbc d\u1eabn t\u1edbi chuy\u1ec3n \u0111\u1ed5i \u0111\u1ec1u \u0111\u00e3 k\u1ebft th\u00fac. Tuy nhi\u00ean, v\u1eabn kh\u00f4ng c\u00f3 \u0111i\u1ec1u g\u00ec l\u00e0 ch\u1eafc ch\u1eafn v\u00e0 b\u1ea1n v\u1eabn c\u00f3 th\u1ec3 \u0111\u00e1nh m\u1ea5t kh\u00e1ch h\u00e0ng. C\u00f4ng vi\u1ec7c marketing trong b\u01b0\u1edbc n\u00e0y quan tr\u1ecdng kh\u00f4ng k\u00e9m c\u00e1c b\u01b0\u1edbc tr\u01b0\u1edbc \u0111\u00f3.<\/p>\n

    \"buying-products\"<\/p>\n

    Ngay c\u1ea3 khi mua h\u00e0ng, kh\u00e1ch h\u00e0ng v\u1eabn c\u00f3 th\u1ec3 kh\u00f4ng ch\u1ecdn b\u1ea1n<\/p>\n<\/div>\n

    Marketing \u1edf b\u01b0\u1edbc n\u00e0y ch\u1ec9 c\u1ea7n m\u1ed9t y\u1ebfu t\u1ed1 duy nh\u1ea5t: Th\u1eadt \u0110\u01a1n Gi\u1ea3n. H\u00e3y ki\u1ec3m tra v\u1ec1 qu\u00e1 tr\u00ecnh thanh to\u00e1n tr\u1ef1c tuy\u1ebfn m\u00e0 b\u1ea1n \u0111ang \u00e1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng. Li\u1ec7u n\u00f3 c\u00f3 bao g\u1ed3m qu\u00e1 nhi\u1ec1u b\u01b0\u1edbc hay kh\u00f4ng? Li\u1ec7u n\u00f3 c\u00f3 ph\u1ee9c t\u1ea1p cho ng\u01b0\u1eddi d\u00f9ng? Hay th\u1eddi gian t\u1ea3i trang qu\u00e1 l\u00e2u? Qu\u00e1 tr\u00ecnh \u0111\u1eb7t h\u00e0ng tr\u00ean \u0111i\u1ec7n tho\u1ea1i \u0111\u00e3 \u0111\u1ea3m b\u1ea3o thu\u1eadn ti\u1ec7n nh\u01b0 khi s\u1eed d\u1ee5ng m\u00e1y t\u00ednh? B\u1ea1n n\u00ean ti\u1ebfn h\u00e0nh nh\u1eefng s\u1ef1 \u0111i\u1ec1u ch\u1ec9nh c\u1ea7n thi\u1ebft sao cho qu\u00e1 tr\u00ecnh mua h\u00e0ng tr\u1edf n\u00ean \u0111\u01a1n gi\u1ea3n nh\u1ea5t c\u00f3 th\u1ec3.<\/p>\n

    \u0110\u00e1nh gi\u00e1<\/h2>\n

    B\u1ea1n kh\u00f4ng th\u1ec3 kh\u1eb3ng \u0111\u1ecbnh qu\u00e1 tr\u00ecnh mua s\u1eafm \u0111\u00e3 k\u1ebft th\u00fac ch\u1ec9 v\u00ec vi\u1ec7c mua h\u00e0ng \u0111\u00e3 ho\u00e0n th\u00e0nh xong b\u1edfi l\u1ee3i nhu\u1eadn v\u00e0 l\u00f2ng trung th\u00e0nh kh\u00e1ch h\u00e0ng l\u00e0 nh\u1eefng th\u1ee9 r\u1ea5t d\u1ec5 \u0111\u00e1nh m\u1ea5t. Sau khi mua h\u00e0ng, b\u1ea5t c\u1ee9 ai c\u0169ng s\u1ebd c\u00f3 xu h\u01b0\u1edbng \u0111\u00e1nh gi\u00e1 nh\u1eefng \u01b0u \u0111i\u1ec3m v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m \u1edf s\u1ea3n ph\u1ea9m. N\u1ebfu kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng, b\u1ea1n s\u1ebd c\u00f3 th\u00eam l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng trung th\u00e0nh v\u00e0 \u0111\u1ea3m b\u1ea3o ngu\u1ed3n doanh thu t\u1eeb h\u1ecd trong t\u01b0\u01a1ng lai. N\u1ebfu kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y ch\u01b0a h\u00e0i l\u00f2ng v\u00ec s\u1ea3n ph\u1ea9m g\u1eb7p l\u1ed7i, b\u1ea1n h\u00e3y thu h\u1ed3i s\u1ea3n ph\u1ea9m l\u1ed7i v\u00e0 mang \u0111\u1ebfn cho h\u1ecd m\u1ed9t s\u1ea3n ph\u1ea9m t\u1ed1t h\u01a1n. B\u00ean c\u1ea1nh \u0111\u00f3, b\u1ea1n c\u1ea7n x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c nguy\u00ean nh\u00e2n khi\u1ebfn kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng v\u00e0 \u0111\u01b0a ra nh\u1eefng th\u1ecfa thu\u1eadn h\u1ee3p l\u00fd.<\/span><\/strong><\/p>\n

    \"\u0110\u00e1nh<\/p>\n

    \u0110\u00e1nh gi\u00e1 l\u00e0 vi\u1ec7c b\u1ea5t c\u1ee9 kh\u00e1ch h\u00e0ng n\u00e0o c\u0169ng l\u00e0m sau khi mua h\u00e0ng<\/p>\n<\/div>\n

    Tuy nhi\u00ean, ngay c\u1ea3 khi kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng v\u1ec1 s\u1ea3n ph\u1ea9m, vi\u1ec7c \u0111\u1eb7t ra c\u00e2u h\u1ecfi li\u1ec7u h\u1ecd c\u00f3 ti\u1ebfp t\u1ee5c ch\u1ecdn b\u1ea1n trong l\u1ea7n ti\u1ebfp theo hay kh\u00f4ng v\u1eabn l\u00e0 vi\u1ec7c n\u00ean l\u00e0m. \u0110\u1eebng qu\u00ean th\u1ef1c hi\u1ec7n c\u00e1c kh\u1ea3o s\u00e1t v\u00e0 g\u1eedi m\u1ed9t email c\u1ea3m \u01a1n \u0111\u1ec3 cho h\u1ecd th\u1ea5y quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng c\u1ee7a m\u00ecnh l\u00e0 \u0111\u00fang \u0111\u1eafn.<\/p>\n

    N\u1ebfu nh\u01b0 kh\u00e1ch h\u00e0ng c\u00f3 t\u1edbi 6 b\u01b0\u1edbc \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u1ed9t l\u1ea7n mua h\u00e0ng th\u00ec b\u1ea1n c\u0169ng c\u1ea7n x\u00e2y d\u1ef1ng 6 giai \u0111o\u1ea1n t\u01b0\u01a1ng \u1ee9ng trong qu\u00e1 tr\u00ecnh marketing. Nh\u1eadn bi\u1ebft giai \u0111o\u1ea1n ch\u00ednh x\u00e1c, \u00e1p d\u1ee5ng marketing \u0111\u00fang \u0111\u1eafn v\u00e0 \u0111a d\u1ea1ng trong c\u00e1c c\u00e1ch ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng s\u1ebd khi\u1ebfn b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c doanh thu kh\u1ea3 quan.<\/p>\n

    Ngu\u1ed3n Business2Community<\/em><\/p>\n

    B\u00e0i li\u00ean quan:<\/em><\/p>\n

      \n
    • Ch\u1ee7 \u0111\u1ed9ng t\u01b0\u01a1ng t\u00e1c \u2013 T\u0103ng ngay \u0111\u01a1n h\u00e0ng c\u00f9ng Trigger<\/em><\/li>\n
    • T\u00e1c \u0111\u1ed9ng c\u1ee7a chat tr\u1ef1c tuy\u1ebfn t\u1edbi qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

      Th\u1ef1c t\u1ebf, qu\u00e1 tr\u00ecnh mua h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 n\u1eb1m trong 1 b\u01b0\u1edbc m\u00e0 c\u00f3 t\u1edbi 6 b\u01b0\u1edbc \u0111i t\u1eeb nh\u1eadn th\u1ee9c v\u1ec1 nhu c\u1ea7u cho t\u1edbi vi\u1ec7c \u0111\u01b0a ra nh\u1eefng ph\u1ea3n h\u1ed3i v\u00e0 \u0111\u00e1nh gi\u00e1 sau mua. V\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t marketer, ch\u1eafc ch\u1eafn b\u1ea1n kh\u00f4ng n\u00ean b\u1ecf l\u1ee1 b\u1ea5t k\u1ef3 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/56266"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=56266"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/56266\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=56266"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=56266"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=56266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}