{"id":56290,"date":"2023-12-20T17:34:53","date_gmt":"2023-12-20T10:34:53","guid":{"rendered":"https:\/\/masterskills.org\/blog\/kich-thich-khach-hang-nho-don-bay-tam-ly.html"},"modified":"2023-12-20T17:34:53","modified_gmt":"2023-12-20T10:34:53","slug":"kich-thich-khach-hang-nho-don-bay-tam-ly","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/kich-thich-khach-hang-nho-don-bay-tam-ly.html","title":{"rendered":"K\u00edch th\u00edch kh\u00e1ch h\u00e0ng nh\u1edd \u0111\u00f2n b\u1ea9y t\u00e2m l\u00fd"},"content":{"rendered":"
Nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00e1c nhau s\u1ebd c\u00f3 \u0111\u1ed9ng c\u01a1 mua h\u00e0ng kh\u00e1c nhau. S\u1eed d\u1ee5ng nh\u1eefng \u0111\u00f2n b\u1ea9y\u00a0t\u00e2m l\u00fd m\u00e0 Subiz g\u1ee3i \u00fd d\u01b0\u1edbi \u0111\u00e2y s\u1ebd gi\u00fap b\u1ea1n th\u1ea5u hi\u1ec3u v\u00e0 thu h\u00fat \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u kh\u00e1ch h\u00e0ng.<\/p>\n
\"the-concept-of-education-of-ch-28876271-850x683\"<\/p>\n

T\u00e2m l\u00fd h\u1ecdc Marketing gi\u00fap b\u1ea1n n\u1eafm b\u1eaft kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng<\/p>\n<\/div>\n

\u0110\u00e1nh v\u00e0o c\u1ea3m x\u00fac<\/h2>\n

Ph\u1ea7n l\u1edbn quy\u1ebft \u0111\u1ecbnh c\u1ee7a ch\u00fang ta \u0111\u01b0\u1ee3c \u0111\u01b0a ra d\u1ef1a tr\u00ean c\u1ea3m x\u00fac t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u00f3. S\u1ef1 logic c\u0169ng c\u00f3 vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh, th\u1ebf nh\u01b0ng th\u01b0\u1eddng \u0111i sau c\u1ea3m x\u00fac. Nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c marketing hi\u1ec7u qu\u1ea3 s\u1ebd \u0111\u00e1nh m\u1ea1nh v\u00e0o kh\u00eda c\u1ea1nh c\u1ea3m x\u00fac, khi\u1ebfn kh\u00e1ch h\u00e0ng \u201cc\u1ea3m th\u1ea5y\u201d \u0111i\u1ec1u g\u00ec \u0111\u00f3 tr\u01b0\u1edbc khi h\u1ecd \u201csuy ngh\u0129\u201d m\u1ed9t c\u00e1ch nghi\u00eam t\u00fac. \u0110\u1ec3 v\u1eadn d\u1ee5ng chi\u1ebfn l\u01b0\u1ee3c t\u00e2m l\u00fd n\u00e0y hi\u1ec7u qu\u1ea3, b\u1ea1n c\u1ea7n nh\u1ea5n m\u1ea1nh r\u1eb1ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n s\u1ebd khi\u1ebfn kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y th\u1ebf n\u00e0o, gi\u00fap h\u1ecd gi\u1ea3i quy\u1ebft \u201c\u0111i\u1ec3m \u0111au\u201d ra sao.<\/p>\n

\"emotions\"<\/p>\n

H\u00e3y \u0111\u00e1nh m\u1ea1nh v\u00e0o c\u1ea3m x\u00fac c\u1ee7a kh\u00e1ch h\u00e0ng<\/p>\n<\/div>\n

Cho kh\u00e1ch h\u00e0ng th\u1ea5y l\u1ee3i \u00edch khi ti\u00eau d\u00f9ng s\u1ea3n ph\u1ea9m<\/h2>\n

B\u1ea1n kh\u00f3 c\u00f3 th\u1ec3 ph\u1ee7 nh\u1eadn t\u00ednh \u201cth\u1ef1c d\u1ee5ng\u201d trong vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh ti\u00eau d\u00f9ng c\u1ee7a kh\u00e1ch h\u00e0ng. B\u1ea5t c\u1ee9 s\u1ea3n ph\u1ea9m n\u00e0o khi\u1ebfn h\u1ecd ph\u1ea3i r\u00fat v\u00ed \u0111\u1ec3 mua c\u0169ng c\u1ea7n ph\u1ea3i k\u00e8m theo nh\u1eefng l\u1ee3i \u00edch nh\u1ea5t \u0111\u1ecbnh. B\u1ea1n h\u00e3y \u0111\u00e1nh m\u1ea1nh \u0111i\u1ec1u n\u00e0y v\u00e0o k\u00eanh mua h\u00e0ng online. \u0110em \u0111\u1ebfn nh\u1eefng c\u00e2u tr\u1ea3 l\u1eddi cho kh\u00e1ch h\u00e0ng nh\u01b0: \u201cS\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5 n\u00e0y gi\u00fap g\u00ec cho t\u00f4i?\u201d, \u201cT\u00ednh kh\u00e1c bi\u1ec7t v\u00e0 \u01b0u vi\u1ec7t c\u1ee7a s\u1ea3n ph\u1ea9m n\u00e0y nh\u01b0 th\u1ebf n\u00e0o?\u201d hay \u201cT\u1ea1i sao t\u00f4i n\u00ean mua \u1edf \u0111\u00e2y thay v\u00ec n\u01a1i kh\u00e1c?\u201d s\u1ebd gi\u00fap gi\u1eef v\u1eefng s\u1ea3n ph\u1ea9m hay d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n trong t\u00e2m tr\u00ed ng\u01b0\u1eddi d\u00f9ng.<\/p>\n

\"usiness<\/p>\n

Kh\u00e1ch h\u00e0ng lu\u00f4n t\u00ecm ki\u1ebfm l\u1ee3i \u00edch<\/p>\n<\/div>\n

T\u1eadn d\u1ee5ng vi\u1ec7c \u201cC\u00f3 \u0111i c\u00f3 l\u1ea1i\u201d<\/h2>\n

Nguy\u00ean t\u1eafc h\u1ee3p t\u00e1c Win \u2013 Win \u0111\u1ec3 \u0111\u00f4i b\u00ean c\u00f9ng c\u00f3 l\u1ee3i r\u1ea5t \u0111\u01a1n gi\u1ea3n. N\u1ebfu ai \u0111\u00f3 l\u00e0m vi\u1ec7c g\u00ec t\u1ed1t cho b\u1ea1n, l\u1ebd d\u0129 nhi\u00ean b\u1ea1n s\u1ebd mu\u1ed1n \u0111\u00e1p \u0111\u1ec1n h\u1ecd. C\u00f3 r\u1ea5t nhi\u1ec1u c\u00e1ch b\u1ea1n t\u1eadn d\u1ee5ng nguy\u00ean t\u1eafc \u201cC\u00f3 \u0111i c\u00f3 l\u1ea1i\u201d trong Marketing. \u0110\u00f3 c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t cu\u1ed1n s\u00e1ch eBook mi\u1ec5n ph\u00ed, m\u1ed9t b\u1eefa t\u1ed1i t\u1ea1i nh\u00e0 h\u00e0ng hay th\u1ee9 \u0111\u1ed3 t\u1eb7ng k\u00e8m, mi\u1ec5n l\u00e0 n\u00f3 c\u00f3 li\u00ean quan \u0111\u1ebfn m\u1eb7t h\u00e0ng kinh doanh hi\u1ec7n t\u1ea1i c\u1ee7a b\u1ea1n. Th\u1eadm ch\u00ed, ngay c\u1ea3 m\u1ed9t t\u1edd gi\u1ea5y nh\u1eafn nho nh\u1ecf ghi l\u1eddi c\u1ea3m \u01a1n kh\u00e1ch h\u00e0ng c\u0169ng \u0111\u1ee7 \u0111\u1ec3 khi\u1ebfn h\u1ecd c\u1ea3m k\u00edch v\u00ec \u0111\u01b0\u1ee3c tr\u00e2n tr\u1ecdng sau khi \u0111\u00e3 mua h\u00e0ng.<\/p>\n

\"SHAKING-HANDS\"<\/p>\n

H\u00e3y \u201cc\u1ea3m \u01a1n\u201d kh\u00e1ch h\u00e0ng v\u00ec \u0111\u00e3 ch\u1ecdn b\u1ea1n<\/p>\n<\/div>\n

X\u00e2y d\u1ef1ng l\u00f2ng tin<\/h2>\n

C\u00f3 2 nguy\u00ean nh\u00e2n ch\u00ednh khi\u1ebfn cho kh\u00e1ch h\u00e0ng kh\u00f4ng mua s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n. M\u1ed9t, h\u1ecd kh\u00f4ng th\u00edch nh\u1eefng g\u00ec b\u1ea1n \u0111ang b\u00e1n ho\u1eb7c cung c\u1ea5p. Hai, h\u1ecd kh\u00f4ng tin nh\u1eefng g\u00ec b\u1ea1n qu\u1ea3ng c\u00e1o. S\u1ef1 tin t\u01b0\u1edfng r\u1ea5t quan tr\u1ecdng, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong mua b\u00e1n tr\u1ef1c tuy\u1ebfn, n\u01a1i m\u00e0 r\u00e0o c\u1ea3n mua b\u00e1n \u0111\u01b0\u1ee3c d\u1ee1 b\u1ecf t\u1ed1i \u0111a. R\u1ea5t nhi\u1ec1u kh\u00e1ch h\u00e0ng ng\u00e0y nay quan t\u00e2m t\u1edbi m\u1ed1i nguy h\u1ea1i v\u1ec1 th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a h\u1ecd, ho\u1eb7c vi\u1ec7c h\u1ecd \u0111\u00e3 tr\u1ea3 ti\u1ec1n mua h\u00e0ng nh\u01b0ng h\u00e0ng l\u1ea1i \u201cb\u1eb7t v\u00f4 \u00e2m t\u00edn\u201d. \u0110\u00e2y l\u00e0 l\u00fac\u00a0m\u00e0 b\u1ea1n b\u1eaft bu\u1ed9c ph\u1ea3i x\u00e2y d\u1ef1ng l\u00f2ng tin n\u01a1i kh\u00e1ch h\u00e0ng b\u1edfi \u201cm\u1ed9t l\u1ea7n b\u1ea5t t\u00edn, v\u1ea1n l\u1ea7n b\u1ea5t tin\u201d.<\/p>\n

\"Tips-for-building-business-credibility\"<\/p>\n

Ni\u1ec1m tin kh\u00e1ch h\u00e0ng c\u00e0ng m\u1ea1nh, t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng c\u00e0ng cao<\/p>\n<\/div>\n

Th\u00fac \u0111\u1ea9y vi\u1ec7c l\u0129nh h\u1ed9i gi\u00e1 tr\u1ecb<\/h2>\n

Trong tr\u01b0\u1eddng h\u1ee3p gi\u00e1 tr\u1ecb t\u1eeb s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n cung c\u1ea5p l\u1ea1i th\u1ea5p h\u01a1n gi\u00e1 th\u00e0nh, s\u1ebd kh\u00f4ng c\u00f3 kh\u00e1ch h\u00e0ng n\u00e0o ch\u1ea5p nh\u1eadn mua s\u1ea3n ph\u1ea9m. V\u00ec v\u1eady, nguy\u00ean t\u1eafc c\u1ed1t l\u00f5i l\u00e0 b\u1ea1n ph\u1ea3i t\u0103ng gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m, khi\u1ebfn kh\u00e1ch h\u00e0ng th\u1ea5y nh\u1eefng g\u00ec h\u1ecd nh\u1eadn \u0111\u01b0\u1ee3c t\u1eeb vi\u1ec7c ti\u00eau d\u00f9ng s\u1ea3n ph\u1ea9m l\u1edbn h\u01a1n kho\u1ea3n ti\u1ec1n h\u1ecd ph\u1ea3i b\u1ecf ra \u0111\u1ec3 chi tr\u1ea3. B\u1ea1n c\u00f3 th\u1ec3 t\u0103ng gi\u00e1 tr\u1ecb b\u1eb1ng c\u00e1ch nh\u01b0 sau:<\/p>\n

    \n
  • L\u00e0m s\u1ea3n ph\u1ea9m \u0111\u1eb9p l\u00ean: cho d\u00f9 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n v\u1eabn nh\u01b0 c\u0169 nh\u01b0ng bao b\u00ec m\u1eabu m\u00e3 \u0111\u01b0\u1ee3c c\u1ea3i ti\u1ebfn t\u1eebng ng\u00e0y, kh\u00e1ch h\u00e0ng v\u1eabn \u0111\u00e1nh gi\u00e1 r\u1ea5t cao.<\/li>\n
  • K\u1ec3 nh\u1eefng c\u00e2u chuy\u1ec7n: c\u00e2u chuy\u1ec7n n\u00e0y c\u00f3 th\u1ec3 l\u00e0 chuy\u1ec7n kh\u1edfi nghi\u1ec7p, nh\u1eefng kh\u00f3 kh\u0103n trong vi\u1ec7c t\u1ea1o d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u hay nh\u1eefng chuy\u1ec7n vui trong su\u1ed1t qu\u00e1 tr\u00ecnh l\u00e0m th\u01b0\u01a1ng hi\u1ec7u. C\u00e2u chuy\u1ec7n s\u1ebd khi\u1ebfn s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n tr\u1edf n\u00ean \u201cc\u00f3 h\u1ed3n\u201d v\u00e0 \u0111em l\u1ea1i gi\u00e1 tr\u1ecb cao h\u01a1n.<\/li>\n
  • Chuy\u00ean nghi\u1ec7p trong c\u00e1ch ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng: ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 s\u1ebd l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 ti\u00ean quy\u1ebft \u0111\u1ec3 kh\u00e1ch h\u00e0ng l\u1ef1a ch\u1ecdn b\u1ea1n hay kh\u00f4ng. S\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n kh\u00f4ng c\u00f3 g\u00ec \u0111\u1eb7c bi\u1ec7t h\u01a1n so v\u1edbi \u0111\u1ed1i th\u1ee7 nh\u01b0ng c\u00e1ch ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng l\u1ea1i chuy\u00ean nghi\u1ec7p t\u1edbi t\u1eebng chi ti\u1ebft th\u00ec kh\u00f4ng c\u00f3 l\u00fd do g\u00ec kh\u00e1ch h\u00e0ng l\u1ea1i kh\u00f4ng ch\u1ecdn b\u1ea1n.<\/li>\n<\/ul>\n

    B\u00ean c\u1ea1nh \u0111\u00f3, nh\u1eefng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng (v\u00ed d\u1ee5 nh\u01b0 ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c) s\u1ebd c\u00f3 t\u00e1c d\u1ee5ng t\u1ea1o ni\u1ec1m tin n\u01a1i kh\u00e1ch h\u00e0ng v\u00e0 t\u0103ng gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m.<\/p>\n

    B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng t\u00e2m l\u00fd h\u1ecdc marketing, b\u1ea1n kh\u00f4ng nh\u1eefng thi\u1ebft l\u1eadp \u0111\u01b0\u1ee3c m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n c\u00f3 th\u1ec3 y\u00ean t\u00e2m tr\u01b0\u1edbc nh\u1eefng chi\u00eau tr\u00f2 c\u1ee7a \u0111\u1ed1i th\u1ee7. N\u1ebfu b\u1ea1n x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c s\u1ef1 th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng v\u00e0 t\u1ed1i \u0111a h\u00f3a vi\u1ec7c s\u1eed d\u1ee5ng \u0111\u00f2n b\u1ea9y t\u00e2m l\u00fd nh\u1eb1m k\u00edch th\u00edch kh\u00e1ch mua h\u00e0ng, b\u1ea1n s\u1ebd l\u00e0 lu\u00f4n l\u00e0 l\u1ef1a ch\u1ecdn \u0111\u1ea7u ti\u00ean xu\u1ea5t hi\u1ec7n trong t\u00e2m tr\u00ed ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n

    B\u00e0i li\u00ean quan:<\/strong><\/em><\/p>\n

      \n
    • \u00c1p d\u1ee5ng t\u00e2m l\u00fd h\u1ecdc \u0111\u1ec3 b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3<\/em><\/li>\n
    • T\u00e2m l\u00fd h\u1ecdc m\u00e0u s\u1eafc \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u00e0nh vi mua h\u00e0ng<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

      Nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00e1c nhau s\u1ebd c\u00f3 \u0111\u1ed9ng c\u01a1 mua h\u00e0ng kh\u00e1c nhau. S\u1eed d\u1ee5ng nh\u1eefng \u0111\u00f2n b\u1ea9y\u00a0t\u00e2m l\u00fd m\u00e0 Subiz g\u1ee3i \u00fd d\u01b0\u1edbi \u0111\u00e2y s\u1ebd gi\u00fap b\u1ea1n th\u1ea5u hi\u1ec3u v\u00e0 thu h\u00fat \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u kh\u00e1ch h\u00e0ng. T\u00e2m l\u00fd h\u1ecdc Marketing gi\u00fap b\u1ea1n n\u1eafm b\u1eaft kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng \u0110\u00e1nh v\u00e0o c\u1ea3m x\u00fac Ph\u1ea7n […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/56290"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=56290"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/56290\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=56290"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=56290"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=56290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}