{"id":56386,"date":"2023-12-20T17:55:50","date_gmt":"2023-12-20T10:55:50","guid":{"rendered":"https:\/\/masterskills.org\/blog\/thu-hut-khach-hang-moi-nho-phan-hoi-cua-khach-hang-cu.html"},"modified":"2023-12-20T17:55:50","modified_gmt":"2023-12-20T10:55:50","slug":"thu-hut-khach-hang-moi-nho-phan-hoi-cua-khach-hang-cu","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/thu-hut-khach-hang-moi-nho-phan-hoi-cua-khach-hang-cu.html","title":{"rendered":"Thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi nh\u1edd ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169"},"content":{"rendered":"
Nh\u1eadn\u00a0\u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 \u0111i\u1ec1u m\u00e0 b\u1ea5t c\u1ee9 doanh nghi\u1ec7p n\u00e0o c\u0169ng mu\u1ed1n c\u00f3 \u0111\u01b0\u1ee3c. Nh\u01b0ng, l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng ph\u1ea3n h\u1ed3i \u1ea5y v\u00e0 t\u1eadn d\u1ee5ng ch\u00fang ra sao\u00a0\u0111\u1ec3 thu h\u00fat th\u00eam c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng? B\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y c\u1ee7a Subiz s\u1ebd gi\u00fap b\u1ea1n t\u00ecm \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 l\u1eddi!<\/p>\n
\"Ph\u1ea3n<\/p>\n

Ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng lu\u00f4n c\u00f3 t\u00ednh lan truy\u1ec1n v\u00e0 c\u00f3 s\u1ee9c m\u1ea1nh thu h\u00fat r\u1ea5t l\u1edbn.<\/p>\n<\/div>\n

T\u00ecm ki\u1ebfm c\u01a1 h\u1ed9i\u00a0m\u1ed7i ng\u00e0y<\/strong><\/h3>\n

\u0110\u00e3 c\u00f3 kh\u00e1ch h\u00e0ng n\u00e0o chia s\u1ebb\u00a0v\u1edbi b\u1ea1n r\u1eb1ng h\u1ecd c\u1ea3m th\u1ea5y vui v\u00e0 h\u00e0i l\u00f2ng\u00a0khi \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n ch\u01b0a? M\u1ed9t email ng\u1eafn ng\u1ee7i hay m\u1ed9t cu\u1ed9c \u0111i\u1ec7n tho\u1ea1i ph\u1ea3n h\u1ed3i \u201cC\u00e1c b\u1ea1n \u0111\u00e3 l\u00e0m r\u1ea5t t\u1ed1t\u201d l\u00e0 s\u1ef1 c\u00f4ng nh\u1eadn tuy\u1ec7t v\u1eddi t\u1eeb kh\u00e1ch h\u00e0ng v\u00e0 b\u1ea1n ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng n\u00f3 cho vi\u1ec7c thu h\u00fat th\u00eam kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. B\u1ea1n h\u00e3y lu\u00f4n nh\u1edb \u0111\u1ebfn vi\u1ec7c \u0111\u1ec1 ngh\u1ecb kh\u00e9o l\u00e9o kh\u00e1ch h\u00e0ng \u0111\u1ec3 l\u1ea1i ph\u1ea3n h\u1ed3i tr\u00ean website ho\u1eb7c c\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 marketing kh\u00e1c nh\u00e9.<\/span><\/p>\n

Ch\u1ee7 \u0111\u1ed9ng l\u1ea5y ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng<\/h3>\n

Ngo\u00e0i nh\u1eefng\u00a0kh\u00e1ch h\u00e0ng \u0111\u00e3\u00a0ph\u1ea3n h\u1ed3i l\u1ea1i cho b\u1ea1n, b\u1ea1n lu\u00f4n c\u1ea7n ch\u1ee7 \u0111\u1ed9ng ti\u1ebfp c\u1eadn v\u00e0 l\u1eafng nghe\u00a0th\u00eam nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00e1c n\u1eefa. S\u1ebd kh\u00f4ng m\u1ea5t nhi\u1ec1u c\u00f4ng s\u1ee9c \u0111\u1ec3 b\u1ea1n g\u1eedi m\u1ed9t email ng\u1eafn g\u1ecdn hay\u00a0g\u1ecdi nhanh m\u1ed9t cu\u1ed9c \u0111i\u1ec7n tho\u1ea1i cho kh\u00e1ch h\u00e0ng v\u00e0 h\u1ecfi \u00fd ki\u1ebfn c\u1ee7a h\u1ecd v\u1ec1 \u0111\u01a1n \u0111\u1eb7t h\u00e0ng, s\u1ef1 ki\u1ec7n hay d\u1ef1 \u00e1n m\u00e0 c\u00f4ng ty b\u1ea1n th\u1ef1c hi\u1ec7n. \u0110i\u1ec1u n\u00e0y th\u1ec3 hi\u1ec7n s\u1ef1 thi\u1ec7n ch\u00ed v\u00e0 quan t\u00e2m c\u1ee7a b\u1ea1n d\u00e0nh cho kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

H\u00e3y lu\u00f4n \u00fd th\u1ee9c v\u1ec1 \u0111\u1ed1i t\u01b0\u1ee3ng b\u1ea1n \u0111ang ti\u1ebfp c\u1eadn l\u00e0 ai. N\u1ebfu kh\u00e1ch h\u00e0ng \u0111\u00e3 c\u00f3 tr\u1ea3i nghi\u1ec7m tuy\u1ec7t v\u1eddi v\u1ec1 s\u1ea3n ph\u1ea9m, ngay l\u1eadp t\u1ee9c ghi nh\u1eadn l\u1ea1i. Trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng ho\u1eb7c gi\u1eadn d\u1eef, h\u00e3y t\u00ecm hi\u1ec3u xem v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd \u1edf \u0111\u00e2u v\u00e0 t\u00ecm gi\u1ea3i ph\u00e1p \u0111\u1ec3 th\u00e1o g\u1ee1 v\u1ea5n \u0111\u1ec1 gi\u00fap h\u1ecd.<\/span><\/p>\n

\"Lu\u00f4n<\/p>\n

N\u1ebfu th\u1eddi gian hay ngu\u1ed3n l\u1ef1c c\u00f3 h\u1ea1n, b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 ngh\u0129 \u201ct\u1ef1 \u0111\u1ed9ng h\u00f3a\u201d quy tr\u00ecnh l\u1ea5y \u00fd ki\u1ebfn ph\u1ea3n h\u1ed3i n\u00e0y. G\u1eedi email t\u1ef1 \u0111\u1ed9ng ho\u1eb7c m\u1ed9t kh\u1ea3o s\u00e1t ng\u1eafn sau m\u1ed7i \u0111\u01a1n \u0111\u1eb7t h\u00e0ng c\u0169ng l\u00e0 m\u1ed9t c\u00e1ch th\u1ee9c \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c \u00fd ki\u1ebfn \u0111\u00e1nh gi\u00e1 c\u1ee7a kh\u00e1ch h\u00e0ng. Tuy nhi\u00ean, d\u00f9 l\u00e0 \u201ct\u1ef1 \u0111\u1ed9ng\u201d, h\u00e3y c\u1ed1 g\u1eafng trau chu\u1ed1t ng\u00f4n t\u1eeb c\u0169ng nh\u01b0 c\u00e1 nh\u00e2n h\u00f3a th\u00f4ng \u0111i\u1ec7p h\u1ebft m\u1ee9c c\u1ed1 th\u1ec3 \u0111\u1ec3 kh\u00e1ch h\u00e0ng kh\u00f4ng c\u1ea3m th\u1ea5y h\u1ecd \u0111ang t\u01b0\u01a1ng t\u00e1c v\u1edbi m\u1ed9t c\u1ed7 m\u00e1y.<\/p>\n

T\u1eadn d\u1ee5ng c\u00e1c \u00fd ki\u1ebfn ph\u1ea3n h\u1ed3i \u0111\u1ec3 thu h\u00fat th\u00eam kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/strong><\/h3>\n

L\u00fac n\u00e0y, b\u1ea1n \u0111\u00e3 c\u00f3 trong tay r\u1ea5t nhi\u1ec1u ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng, l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u1eadn d\u1ee5ng ch\u00fang m\u1ed9t c\u00e1ch t\u1ed1i \u0111a? H\u00e3y ngh\u0129 v\u1ec1 nh\u1eefng n\u01a1i m\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 xu\u1ea5t hi\u1ec7n v\u00e0 kh\u00e9o l\u00e9o l\u1ed3ng gh\u00e9p c\u00e1c ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c \u0111\u1ec3 t\u0103ng th\u00eam s\u1ef1 tin t\u01b0\u1edfng cho th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n.<\/span><\/p>\n

Website l\u00e0 n\u01a1i \u0111\u1ea7u ti\u00ean b\u1ea1n c\u1ea7n l\u01b0u t\u00e2m. B\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o ri\u00eang m\u1ed9t trang t\u1eadp h\u1ee3p c\u00e1c ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng; \u0111\u1eb7t \u1edf trang Gi\u1edbi thi\u1ec7u ho\u1eb7c trang ch\u1ee7\u2026 \u00a0sao cho v\u1eeba thu h\u00fat \u0111\u01b0\u1ee3c s\u1ef1 ch\u00fa \u00fd c\u1ee7a kh\u00e1ch h\u00e0ng, v\u1eeba kh\u00f4ng g\u00e2y c\u1ea3n tr\u1edf hay ph\u1ea3n c\u1ea3m cho qu\u00e1 tr\u00ecnh mua h\u00e0ng c\u1ee7a kh\u00e1ch.<\/span><\/p>\n

\"L\u1ef1a<\/p>\n

L\u1ef1a ch\u1ecdn v\u1ecb tr\u00ed ph\u00f9 h\u1ee3p nh\u1ea5t tr\u00ean website \u0111\u1ec3 \u0111\u1eb7t c\u00e1c ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<\/div>\n

B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n\u00a0chu\u1ed7i c\u00e1c b\u00e0i tr\u00edch d\u1eabn \u00fd ki\u1ebfn c\u1ee7a kh\u00e1ch h\u00e0ng\u00a0tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i. Th\u1eadm ch\u00ed, b\u1ea1n c\u00f3 th\u1ec3 l\u00e0m n\u1ed5i b\u1eadt c\u00e1c tr\u1ea3i nghi\u1ec7m qu\u00fd gi\u00e1 c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f9ng v\u1edbi ph\u1ea7n gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m trong c\u00e1c email b\u1ea3n tin.\u00a0<\/span><\/p>\n

Khi b\u1ea1n \u0111\u00e3\u00a0c\u00f3 nh\u1eefng kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng, h\u00e3y bi\u1ebft t\u1eadn d\u1ee5ng s\u1ee9c m\u1ea1nh c\u1ee7a truy\u1ec1n mi\u1ec7ng (word of mouth marketing) \u0111\u1ec3 thu h\u00fat th\u00eam nh\u1eefng kh\u00e1ch h\u00e0ng m\u1edbi. \u0110\u00e2y s\u1ebd l\u00e0 c\u00e1ch th\u1ee9c kh\u00f4ng t\u1ed1n qu\u00e1 nhi\u1ec1u chi ph\u00ed nh\u01b0ng l\u1ea1i \u0111em l\u1ea1i s\u1ef1 lan truy\u1ec1n m\u1ea1nh m\u1ebd v\u00e0 hi\u1ec7u qu\u1ea3 b\u1ea5t ng\u1edd cho ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a b\u1ea1n.<\/span><\/p>\n

Theo Business2Community<\/em><\/p>\n

B\u00e0i li\u00ean quan:<\/p>\n

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  • Kh\u00e1ch h\u00e0ng trung th\u00e0nh \u2013 ch\u00eca kh\u00f3a th\u00e0nh c\u00f4ng cho c\u00e1c doanh nghi\u1ec7p nh\u1ecf<\/em><\/li>\n
  • B\u00ed m\u1eadt trong chi\u1ebfn l\u01b0\u1ee3c x\u00e2y d\u1ef1ng kh\u00e1ch h\u00e0ng trung th\u00e0nh c\u1ee7a Amazon<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Nh\u1eadn\u00a0\u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 \u0111i\u1ec1u m\u00e0 b\u1ea5t c\u1ee9 doanh nghi\u1ec7p n\u00e0o c\u0169ng mu\u1ed1n c\u00f3 \u0111\u01b0\u1ee3c. Nh\u01b0ng, l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng ph\u1ea3n h\u1ed3i \u1ea5y v\u00e0 t\u1eadn d\u1ee5ng ch\u00fang ra sao\u00a0\u0111\u1ec3 thu h\u00fat th\u00eam c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng? B\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y c\u1ee7a Subiz s\u1ebd gi\u00fap b\u1ea1n t\u00ecm […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/56386"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=56386"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/56386\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=56386"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=56386"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=56386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}