{"id":56465,"date":"2023-12-20T18:14:39","date_gmt":"2023-12-20T11:14:39","guid":{"rendered":"https:\/\/masterskills.org\/blog\/upsell-hieu-qua-nho-giai-phap-ho-tro-khach-hang-truc-tuyen.html"},"modified":"2023-12-20T18:14:39","modified_gmt":"2023-12-20T11:14:39","slug":"upsell-hieu-qua-nho-giai-phap-ho-tro-khach-hang-truc-tuyen","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/upsell-hieu-qua-nho-giai-phap-ho-tro-khach-hang-truc-tuyen.html","title":{"rendered":"Upsell hi\u1ec7u qu\u1ea3 nh\u1edd gi\u1ea3i ph\u00e1p h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng tr\u1ef1c tuy\u1ebfn"},"content":{"rendered":"
Upsell (b\u00e1n gia t\u0103ng) kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng ti\u00eau c\u1ef1c, upsell hi\u1ec7u qu\u1ea3 s\u1ebd gi\u00fap kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng h\u01a1n, \u0111\u1ed3ng th\u1eddi gi\u00fap b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c doanh thu l\u1edbn h\u01a1n. V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 upsell hi\u1ec7u qu\u1ea3? M\u1ed9t trong nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c th\u00f4ng minh l\u00e0 t\u1eadn d\u1ee5ng gi\u1ea3i ph\u00e1p h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng tr\u1ef1c tuy\u1ebfn\u00a0(live chat)<\/em> ngay tr\u00ean ch\u00ednh website c\u1ee7a b\u1ea1n.<\/p>\n

T\u1ea1o c\u1ea3m gi\u00e1c tho\u1ea3i m\u00e1i cho kh\u00e1ch h\u00e0ng<\/h2>\n

T\u1ea1o cho kh\u00e1ch h\u00e0ng c\u1ea3m gi\u00e1c tho\u1ea3i m\u00e1i ngay t\u1eeb th\u1eddi \u0111i\u1ec3m \u0111\u1ea7u ti\u00ean l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 x\u00e2y d\u1ef1ng s\u1ef1 tin t\u01b0\u1edfng v\u00e0 trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u. Thay v\u00ec \u201cqu\u00e1 nhi\u1ec7t t\u00ecnh\u201d ch\u00e8o k\u00e9o v\u00e0 t\u1eadn d\u1ee5ng m\u1ecdi c\u01a1 h\u1ed9i \u0111\u1ec3 upsell, b\u1ea1n h\u00e3y nh\u1eb9 nh\u00e0ng \u0111\u01b0a ra c\u00e1c \u0111\u1ec1 xu\u1ea5t th\u1ef1c s\u1ef1 h\u1eefu \u00edch v\u00e0 c\u00f3 li\u00ean quan t\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. M\u1ed9t s\u1ed1 g\u1ee3i \u00fd nh\u1ecf c\u1ee7a Subiz b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o \u0111\u1ec3 t\u1ea1o s\u1ef1 tho\u1ea3i m\u00e1i cho kh\u00e1ch h\u00e0ng v\u00e0 kh\u00f4ng g\u00e2y ra ph\u1ea3n c\u1ea3m khi upsell:<\/p>\n

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  • Chia s\u1ebb nh\u1eefng n\u1ed9i dung th\u1ef1c s\u1ef1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 \u0111\u01b0a ra nh\u1eefng l\u1eddi khuy\u00ean<\/li>\n
  • Lu\u00f4n t\u1ecf ra t\u00edch c\u1ef1c<\/li>\n
  • C\u00e1 nh\u00e2n h\u00f3a (g\u1ecdi t\u00ean kh\u00e1ch h\u00e0ng, nh\u1eadn ra l\u00e0 ng\u01b0\u1eddi \u0111\u00e3 truy c\u1eadp v\u00e0o website, d\u1ef1a v\u00e0o l\u1ecbch s\u1eed trao \u0111\u1ed5i (n\u1ebfu c\u00f3) \u0111\u1ec3 n\u1eafm qua \u0111\u01b0\u1ee3c nhu c\u1ea7u, v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch \u2026)<\/li>\n
  • Ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng v\u00e0 th\u1ef1c s\u1ef1 \u0111\u1ec3 t\u00e2m t\u1edbi cu\u1ed9c trao \u0111\u1ed5i<\/li>\n<\/ul>\n
    \"Upsell-nho-thau-hieu-nhu-cau-khach-hang\"<\/p>\n

    Th\u1ea5u hi\u1ec3u nhu c\u1ea7u v\u00e0 t\u1ea1o c\u1ea3m gi\u00e1c tho\u1ea3i m\u00e1i cho kh\u00e1ch h\u00e0ng \u0111\u1ec3 upsell hi\u1ec7u qu\u1ea3<\/p>\n<\/div>\n

    Th\u1ea5u hi\u1ec3u nhu c\u1ea7u<\/h2>\n

    Kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n c\u1ea7n g\u00ec? B\u1ea1n c\u1ea7n \u0111\u1eb7t c\u00e2u h\u1ecfi n\u00e0y tr\u01b0\u1edbc khi g\u1ee3i \u00fd upsell v\u00e0 \u0111\u00f4i khi ch\u1ec9 \u0111\u1eb7t c\u00e2u h\u1ecfi tr\u1ef1c ti\u1ebfp l\u00e0 ch\u01b0a \u0111\u1ee7. Steve Jobs \u0111\u00e3 t\u1eebng n\u00f3i: \u201cR\u1ea5t nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p, m\u1ecdi ng\u01b0\u1eddi kh\u00f4ng bi\u1ebft h\u1ecd mu\u1ed1n g\u00ec cho t\u1edbi khi b\u1ea1n gi\u1edbi thi\u1ec7u cho h\u1ecd\u201d.<\/p>\n

    V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u1ea1n tr\u1edf th\u00e0nh \u201cnh\u00e0 ngo\u1ea1i c\u1ea3m\u201d, bi\u1ebft \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng mu\u1ed1n g\u00ec tr\u01b0\u1edbc c\u1ea3 khi t\u1ef1 b\u1ea3n th\u00e2n h\u1ecd nh\u1eadn ra? C\u00e2u tr\u1ea3 l\u1eddi l\u00e0 b\u1ea1n ph\u1ea3i t\u1ef1 r\u00fat ra nh\u1eefng k\u1ebft lu\u1eadn d\u1ef1a v\u00e0o nh\u1eefng \u0111i\u1ec1u b\u1ea1n bi\u1ebft v\u1ec1 kh\u00e1ch h\u00e0ng. C\u1ed1 g\u1eafng t\u00ecm hi\u1ec3u tr\u01b0\u1edbc c\u00e1c th\u00f4ng tin d\u01b0\u1edbi \u0111\u00e2y trong qu\u00e1 tr\u00ecnh t\u01b0\u01a1ng t\u00e1c tr\u1ef1c tuy\u1ebfn:<\/p>\n

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    • Quy m\u00f4 doanh nghi\u1ec7p ho\u1eb7c th\u00f4ng tin nh\u00e2n kh\u1ea9u h\u1ecdc c\u1ee7a kh\u00e1ch h\u00e0ng<\/li>\n
    • Nh\u1eefng \u0111i\u1ec1u kh\u00e1ch h\u00e0ng th\u00edch ho\u1eb7c kh\u00f4ng th\u00edch \u1edf c\u00e1c s\u1ea3n ph\u1ea9m li\u00ean quan<\/li>\n
    • H\u1ecd \u0111\u00e3 mua h\u00e0ng c\u1ee7a b\u1ea1n tr\u01b0\u1edbc \u0111\u00f3 hay ch\u01b0a<\/li>\n
    • H\u1ecd \u0111\u00e3 t\u1eebng mua h\u00e0ng c\u1ee7a \u0111\u1ed1i th\u1ee7 hay ch\u01b0a<\/li>\n
    • Nh\u1eefng v\u1ea5n \u0111\u1ec1 v\u00e0 s\u1ef1 b\u1ea5t ti\u1ec7n m\u00e0 c\u00e1c s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 t\u01b0\u01a1ng t\u1ef1 \u0111\u00e3 g\u00e2y ra<\/li>\n<\/ul>\n

      Ch\u1eafc ch\u1eafn vi\u1ec7c c\u00f3 \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 l\u1eddi cho to\u00e0n b\u1ed9 c\u00e1c c\u00e2u h\u1ecfi tr\u00ean kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng, nh\u1ea5t l\u00e0 \u0111\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00e1 nh\u00e2n. Tuy nhi\u00ean nh\u01b0 Ritika Puri \u1edf Hubspot \u0111\u00e3 ch\u1ec9 ra, v\u1ea5n \u0111\u1ec1 \u1edf ch\u1ed7 l\u00e0 b\u1ea1n c\u1ea7n ph\u1ea3i bi\u1ebft c\u00e1ch trao quy\u1ec1n cho kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 \u0111\u1ec3 kh\u00e1ch h\u00e0ng ki\u1ec3m so\u00e1t to\u00e0n b\u1ed9 cu\u1ed9c tr\u00f2 chuy\u1ec7n, m\u00e0 ch\u00ednh b\u1ea1n m\u1edbi l\u00e0 ng\u01b0\u1eddi d\u1eabn d\u1eaft, g\u1ee3i m\u1edf \u0111\u1ec3 h\u1ecd chia s\u1ebb c\u00e1c v\u1ea5n \u0111\u1ec1 m\u00e0 h\u1ecd g\u1eb7p ph\u1ea3i c\u0169ng nhu c\u1ea7u c\u1ee7a h\u1ecd l\u00e0 g\u00ec. N\u1ebfu b\u1ea1n b\u1eaft \u0111\u1ea7u tr\u00f2 chuy\u1ec7n v\u1edbi t\u01b0 duy nh\u01b0 v\u1eady, kh\u00e1ch h\u00e0ng s\u1ebd c\u1edfi m\u1edf h\u01a1n v\u00e0 cho b\u1ea1n nh\u1eefng th\u00f4ng tin c\u1ea7n thi\u1ebft.<\/p>\n

      Upsell ph\u00f9 h\u1ee3p<\/h2>\n

      Sau khi n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, b\u1ea1n c\u1ea7n ph\u1ea3i duy tr\u00ec l\u00f2ng tin c\u1ee7a h\u1ecd b\u1eb1ng c\u00e1ch g\u1ee3i \u00fd th\u00eam nh\u1eefng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u00f3 li\u00ean quan m\u1ed9t c\u00e1ch kh\u00e9o l\u00e9o. \u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng, vi\u1ec7c nh\u1eadn ra m\u00ecnh kh\u00f4ng c\u00f2n \u0111\u01b0\u1ee3c \u201cl\u1eafng nghe\u201d m\u00e0 \u0111\u00e3 chuy\u1ec3n sang b\u1ecb \u201cch\u00e8o k\u00e9o\u201d l\u00e0 v\u00f4 c\u00f9ng kh\u00f3 ch\u1ecbu. H\u00e3y \u0111\u1ec3 h\u1ecd hi\u1ec3u r\u1eb1ng, nh\u1eefng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 t\u0103ng th\u00eam m\u00e0 b\u1ea1n \u0111\u1ec1 xu\u1ea5t l\u00e0 th\u1ef1c s\u1ef1 c\u00f3 \u00edch v\u00e0 \u0111em l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb h\u01a1n, gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 hay \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a h\u1ecd t\u1ed1t h\u01a1n. V\u00ed d\u1ee5 b\u1ea1n \u0111ang b\u00e1n ph\u1ea7n m\u1ec1m cho m\u1ed9t doanh nghi\u1ec7p nh\u1ecf, \u0111\u1eebng c\u1ed1 g\u1eafng m\u1eddi ch\u00e0o h\u1ecd n\u00e2ng l\u00ean g\u00f3i ph\u1ea7n m\u1ec1m cho c\u00e1c doanh nghi\u1ec7p l\u1edbn. Thay v\u00e0o \u0111\u00f3, nh\u1eefng g\u1ee3i \u00fd v\u1ec1 ph\u1ee5 ki\u1ec7n s\u1ebd ph\u00f9 h\u1ee3p h\u01a1n r\u1ea5t nhi\u1ec1u.<\/p>\n

      \"Upsell-hop-ly-va-ton-trong-lua-chon-cua-khach-hang\"<\/p>\n

      \u0110\u1ec1 xu\u1ea5t c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 t\u0103ng th\u00eam ph\u00f9 h\u1ee3p v\u00e0 lu\u00f4n t\u00f4n tr\u1ecdng l\u1ef1a ch\u1ecdn c\u1ee7a kh\u00e1ch h\u00e0ng<\/p>\n<\/div>\n

      T\u00f4n tr\u1ecdng l\u1ef1a ch\u1ecdn c\u1ee7a kh\u00e1ch h\u00e0ng<\/h2>\n

      Kh\u00f4ng n\u00ean upsell theo c\u00e1ch khi\u1ebfn cho kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y b\u1ecb \u00e9p ph\u1ea3i mua th\u00eam. \u0110i\u1ec1u n\u00e0y s\u1ebd khi\u1ebfn h\u1ecd kh\u00f3 ch\u1ecbu v\u00e0 c\u00f3 th\u1ec3 s\u1ebd kh\u00f4ng quay tr\u1edf l\u1ea1i mua h\u00e0ng trong t\u01b0\u01a1ng lai. Quan tr\u1ecdng nh\u1ea5t, b\u1ea1n ph\u1ea3i ch\u1ecdn \u0111\u01b0\u1ee3c th\u1eddi \u0111i\u1ec3m upsell ph\u00f9 h\u1ee3p, v\u00e0 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn n\u00f3 nh\u01b0 m\u1ed9t g\u1ee3i \u00fd hay l\u1eddi \u0111\u1ec1 ngh\u1ecb.<\/p>\n

      N\u1ebfu kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i, h\u00e3y t\u00f4n tr\u1ecdng l\u1ef1a ch\u1ecdn c\u1ee7a h\u1ecd. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng v\u00e0 duy tr\u00ec \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng, \u0111\u00f4i khi vi\u1ec7c x\u00e2y d\u1ef1ng ni\u1ec1m tin l\u00e0 c\u1ea3 m\u1ed9t ch\u1eb7ng \u0111\u01b0\u1eddng d\u00e0i. H\u00e3y ki\u00ean nh\u1eabn v\u00e0 tin t\u01b0\u1edfng v\u00e0o c\u00e1c c\u01a1 h\u1ed9i trong t\u01b0\u01a1ng lai.<\/p>\n

      T\u1ed1i \u01b0u kh\u1ea3o s\u00e1t kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc khi tr\u00f2 chuy\u1ec7n<\/h2>\n

      V\u1edbi c\u00e1c kh\u1ea3o s\u00e1t tr\u01b0\u1edbc khi tr\u00f2 chuy\u1ec7n, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 cung c\u1ea5p th\u00f4ng tin c\u1ee7a h\u1ecd ho\u1eb7c s\u1eed d\u1ee5ng ch\u00ednh c\u00e1c t\u00e0i kho\u1ea3n Facebook hay Google+ \u0111\u1ec3 \u0111i\u1ec1n v\u00e0o kh\u1ea3o s\u00e1t. Nh\u1edd \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 n\u1eafm \u0111\u01b0\u1ee3c th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 mong mu\u1ed1n c\u1ee7a h\u1ecd. B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 th\u00eam c\u00e1c th\u00f4ng tin v\u1ec1 l\u0129nh v\u1ef1c kinh doanh c\u0169ng nh\u01b0 quy m\u00f4 doanh nghi\u1ec7p v\u00e0o kh\u1ea3o s\u00e1t \u0111\u1ed1i n\u1ebfu b\u1ea1n l\u00e0 c\u00f4ng ty B2B. N\u1ebfu c\u00f4ng ty b\u1ea1n l\u00e0 B2C, b\u1ea1n c\u00f3 th\u1ec3 h\u1ecfi th\u00eam c\u00e1c th\u00f4ng tin c\u00f3 li\u00ean quan t\u1edbi s\u1ea3n ph\u1ea9m, ch\u1eb3ng h\u1ea1n n\u1ebfu b\u1ea1n b\u00e1n qu\u1ea7n \u00e1o, b\u1ea1n c\u00f3 th\u1ec3 h\u1ecfi th\u00eam v\u1ec1 size, ki\u1ec3u d\u00e1ng\u2026 trong kh\u1ea3o s\u00e1t. C\u00e1c th\u00f4ng tin n\u00e0y s\u1ebd gi\u00fap b\u1ea1n g\u1ea7n h\u01a1n v\u1edbi c\u00e1c c\u01a1 h\u1ed9i upsell. Tuy nhi\u00ean, ph\u1ea3i lu\u00f4n t\u1ed1i \u01b0u \u0111\u1ec3 c\u00e1c kh\u1ea3o s\u00e1t n\u00e0y kh\u00f4ng ph\u1ea3i l\u00e0 tr\u1edf ng\u1ea1i cho kh\u00e1ch h\u00e0ng.<\/p>\n

      T\u1eadn d\u1ee5ng l\u1ecbch s\u1eed trao \u0111\u1ed5i<\/h2>\n

      Mike Brooks, t\u00e1c gi\u1ea3 c\u1ee7a cu\u1ed1n Mr. Inside Sales<\/em> \u0111\u00e3 \u0111\u01b0a ra nh\u1eadn \u0111\u1ecbnh: R\u1ea5t nhi\u1ec1u \u0111\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng (t\u1edbi 80%) kh\u00f4ng c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng th\u00f4ng tin c\u1ea7n thi\u1ebft l\u00e0m c\u01a1 s\u1edf \u0111\u1ec3 upsell v\u00e0 v\u00ec th\u1ebf n\u00f3 kh\u00f4ng mang t\u00ednh thuy\u1ebft ph\u1ee5c. N\u1ebfu c\u00f3 l\u1ecbch s\u1eed trao \u0111\u1ed5i, t\u01b0 v\u1ea5n vi\u00ean hay \u0111\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng\u00a0c\u00f3 th\u1ec3 n\u1eafm \u0111\u01b0\u1ee3c nh\u1eefng th\u00f4ng tin s\u01a1 b\u1ed9 v\u1ec1 kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 nhu c\u1ea7u c\u1ee7a h\u1ecd c\u00f3 th\u1ec3 \u0111\u01b0a ra nh\u1eefng g\u1ee3i \u00fd ph\u00f9 h\u1ee3p.<\/p>\n

      \"Upsell-nho-lich-su-chat\"<\/p>\n

      L\u1ecbch s\u1eed trao \u0111\u1ed5i cung c\u1ea5p th\u00f4ng tin s\u01a1 b\u1ed9 v\u1ec1 kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 nhu c\u1ea7u c\u1ee7a h\u1ecd.<\/p>\n<\/div>\n

      C\u00f3 th\u1ec3 th\u1ea5y, upsell hi\u1ec7u qu\u1ea3 lu\u00f4n d\u1ef1a tr\u00ean s\u1ef1 th\u1ea5u hi\u1ec3u nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. Vi\u1ec7c s\u1eed d\u1ee5ng linh ho\u1ea1t c\u00e1c t\u00ednh n\u0103ng t\u1eeb\u00a0gi\u1ea3i ph\u00e1p h\u1ed7 tr\u1ee3 tr\u1ef1c tuy\u1ebfn s\u1ebd gi\u00fap b\u1ea1n g\u1ea7n h\u01a1n v\u00e0 \u0111\u1ecdc v\u1ecb\u00a0mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng ngay c\u1ea3 khi h\u1ecd\u00a0c\u00f2n \u0111ang \u201cm\u01a1 h\u1ed3\u201d. Th\u1eadm ch\u00ed, trong tr\u01b0\u1eddng h\u1ee3p\u00a0upsell ch\u01b0a th\u00e0nh c\u00f4ng, b\u1ea1n v\u1eabn c\u00f3 th\u1ec3 c\u00f3 nh\u1eefng c\u01a1 h\u1ed9i trong t\u01b0\u01a1ng lai nh\u1edd v\u00e0o s\u1ef1 tin t\u01b0\u1edfng c\u1ee7a kh\u00e1ch h\u00e0ng d\u00e0nh cho doanh nghi\u1ec7p.<\/p>\n

      Theo Kevin Gao<\/em><\/p>\n

      B\u00e0i li\u00ean quan:<\/p>\n

        \n
      • Chi\u1ebfn l\u01b0\u1ee3c Upsell hi\u1ec7u qu\u1ea3<\/em><\/li>\n
      • \u00c1p d\u1ee5ng Upsell trong c\u00e1c doanh nghi\u1ec7p SAAS v\u00e0 E-commerce<\/em><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

        Upsell (b\u00e1n gia t\u0103ng) kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng ti\u00eau c\u1ef1c, upsell hi\u1ec7u qu\u1ea3 s\u1ebd gi\u00fap kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng h\u01a1n, \u0111\u1ed3ng th\u1eddi gi\u00fap b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c doanh thu l\u1edbn h\u01a1n. V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 upsell hi\u1ec7u qu\u1ea3? M\u1ed9t trong nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c th\u00f4ng minh l\u00e0 t\u1eadn d\u1ee5ng gi\u1ea3i ph\u00e1p h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/56465"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=56465"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/56465\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=56465"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=56465"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=56465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}