Ng\u01b0\u1eddi ta th\u01b0\u1eddng v\u00ed von, Gi\u00e1m S\u00e1t B\u00e1n H\u00e0ng (Sales Supervisor) ch\u00ednh l\u00e0 c\u00e1c \u201cT\u01b0\u1edbng t\u00e1c chi\u1ebfn\u201d, tr\u1ef1c ti\u1ebfp \u201cc\u1ea7m qu\u00e2n x\u00f4ng tr\u1eadn\u201d \u0111\u1ec3 \u201cchi\u1ebfn \u0111\u1ea5u\u201d v\u00e0 \u201cchi\u1ebfn th\u1eafng\u201d ngo\u00e0i th\u1ecb tr\u01b0\u1eddng. H\u1ecd ch\u00ednh l\u00e0 ng\u01b0\u1eddi x\u00e2y d\u1ef1ng v\u00e0 ch\u1ec9 huy \u0111\u1ed9i ng\u0169 kinh doanh ngo\u00e0i th\u1ecb tr\u01b0\u1eddng. \u0110\u1ed3ng th\u1eddi, h\u1ecd c\u0169ng ch\u00ednh l\u00e0 ng\u01b0\u1eddi gi\u1eef vai tr\u00f2 tr\u1ecdng y\u1ebfu trong vi\u1ec7c ph\u00e1t huy l\u1ee3i th\u1ebf c\u1ea1nh tranh c\u1ee7a c\u00f4ng ty, nh\u1eb1m ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau kinh doanh t\u1ea1i c\u00e1c C\u1eeda h\u00e0ng (tr\u1ef1c thu\u1ed9c c\u00f4ng ty) ho\u1eb7c c\u00e1c nh\u00e0 ph\u00e2n ph\u1ed1i (\u0111\u1ed1i t\u00e1c kinh doanh c\u1ee7a c\u00f4ng ty) m\u00e0 h\u1ecd \u0111\u01b0\u1ee3c ph\u00e2n c\u00f4ng ph\u1ee5 tr\u00e1ch.<\/p>\n
Ch\u00ednh v\u00ec th\u1ebf m\u00e0 trong kinh doanh, d\u00f9 l\u00e0 kinh doanh h\u00e0ng ti\u00eau d\u00f9ng hay h\u00e0ng c\u00f4ng nghi\u1ec7p, d\u00f9 l\u00e0 s\u1ea3n xu\u1ea5t hay d\u1ecbch v\u1ee5 th\u00ec \u0111\u1ed9i ng\u0169 Gi\u00e1m S\u00e1t B\u00e1n H\u00e0ng v\u1eabn th\u01b0\u1eddng \u0111\u01b0\u1ee3c xem l\u00e0 bi\u1ec3u tr\u01b0ng cho \u201cs\u1ee9c m\u1ea1nh\u201d, \u201cs\u1ee9c chi\u1ebfn \u0111\u1ea5u\u201d c\u1ee7a doanh nghi\u1ec7p. C\u0169ng ch\u00ednh v\u00ec th\u1ebf vi\u1ec7c ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c cho \u0111\u1ed9i ng\u0169 gi\u00e1m s\u00e1t b\u00e1n h\u00e0ng v\u1eabn lu\u00f4n l\u00e0 v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c c\u00e1c doanh nghi\u1ec7p quan t\u00e2m v\u00e0 \u01b0u ti\u00ean nhi\u1ec1u nh\u1ea5t.<\/p>\n
Song song v\u1edbi vai tr\u00f2 to l\u1edbn c\u1ee7a c\u00e1c Gi\u00e1m s\u00e1t B\u00e1n h\u00e0ng, ta th\u1ea5y \u0111\u01b0\u1ee3c m\u1ed9t doanh nghi\u1ec7p kinh doanh th\u00e0nh c\u00f4ng (b\u1ea5t k\u1ec3 \u0111\u00f3 l\u00e0 doanh nghi\u1ec7p d\u1ecbch v\u1ee5, s\u1ea3n xu\u1ea5t, hay th\u01b0\u01a1ng m\u1ea1i) th\u00ec ngo\u00e0i vi\u1ec7c n\u00e2ng cao c\u00e1c k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng th\u00ec v\u1ea5n \u0111\u1ec1 \u201cgi\u1eef\u201d v\u00e0 \u201cduy tr\u00ec\u201d kh\u00e1ch h\u00e0ng v\u1eabn l\u00e0 m\u1ed9t trong nh\u1eefng \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u00f3 \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 kinh doanh chuy\u00ean nghi\u1ec7p chu\u1ea9n m\u1ef1c\u00a0(1) Kh\u00f4ng ch\u1ec9 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng (CSKH) trong qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng (During Sales), m\u00e0 c\u00f2n CSKH c\u1ea3 sau b\u00e1n h\u00e0ng (After Sales); (2) Lu\u00f4n lu\u00f4n gi\u1eef \u0111\u01b0\u1ee3c m\u1ed9t \u201cchu\u1ea9n m\u1ef1c\u201d, m\u1ed9t \u201c\u0111\u1eb3ng c\u1ea5p\u201d?<\/p>\n
B\u00ean c\u1ea1nh \u0111\u00f3, trong b\u1ed1i c\u1ea3nh kh\u00f3 kh\u0103n, l\u1ea1m ph\u00e1t, l\u00e3i su\u1ea5t cao nh\u01b0 hi\u1ec7n nay, doanh nghi\u1ec7p n\u00e0o c\u0169ng mong mu\u1ed1n s\u1edbm thu h\u1ed3i \u0111\u01b0\u1ee3c c\u00f4ng n\u1ee3. V\u00e0 \u0111\u1ec3 hi\u1ec3u v\u1ec1 c\u00f4ng n\u1ee3 th\u1ebf n\u00e0o cho \u0111\u00fang? Qu\u1ea3n l\u00fd nh\u1eefng kho\u1ea3n n\u1ee3 ra sao? Thu h\u1ed3i b\u1eb1ng c\u00e1ch n\u00e0o \u0111\u1ec3 v\u1eeba \u0111\u01b0\u1ee3c vi\u1ec7c m\u00e0 v\u1eabn h\u1ee3p ph\u00e1p v\u00e0 \u0111\u1eb7c bi\u1ec7t l\u00e0 kh\u00f4ng l\u00e0m \u201cs\u1ee9t m\u1ebb\u201d m\u1ed1i quan h\u1ec7 l\u00e0m \u0103n l\u00e2u d\u00e0i v\u1edbi \u0111\u1ed1i t\u00e1c? Nh\u1eefng k\u1ef9 thu\u1eadt, k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd v\u00e0 thu h\u1ed3i c\u00f4ng n\u1ee3 chuy\u00ean bi\u1ec7t n\u00e0o c\u1ea7n ph\u1ea3i trang b\u1ecb?<\/p>\n","protected":false},"excerpt":{"rendered":"
Ng\u01b0\u1eddi ta th\u01b0\u1eddng v\u00ed von, Gi\u00e1m S\u00e1t B\u00e1n H\u00e0ng (Sales Supervisor) ch\u00ednh l\u00e0 c\u00e1c \u201cT\u01b0\u1edbng t\u00e1c chi\u1ebfn\u201d, tr\u1ef1c ti\u1ebfp \u201cc\u1ea7m qu\u00e2n x\u00f4ng tr\u1eadn\u201d \u0111\u1ec3 \u201cchi\u1ebfn \u0111\u1ea5u\u201d v\u00e0 \u201cchi\u1ebfn th\u1eafng\u201d ngo\u00e0i th\u1ecb tr\u01b0\u1eddng. H\u1ecd ch\u00ednh l\u00e0 ng\u01b0\u1eddi x\u00e2y d\u1ef1ng v\u00e0 ch\u1ec9 huy \u0111\u1ed9i ng\u0169 kinh doanh ngo\u00e0i th\u1ecb tr\u01b0\u1eddng. \u0110\u1ed3ng th\u1eddi, h\u1ecd c\u0169ng ch\u00ednh l\u00e0 ng\u01b0\u1eddi […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[196,236],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/5684"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=5684"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/5684\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=5684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=5684"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=5684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}