{"id":57220,"date":"2023-12-20T21:08:46","date_gmt":"2023-12-20T14:08:46","guid":{"rendered":"https:\/\/masterskills.org\/blog\/top-10-phan-mem-live-chat-mien-phi-nen-dung-cho-website.html"},"modified":"2023-12-20T21:08:46","modified_gmt":"2023-12-20T14:08:46","slug":"top-10-phan-mem-live-chat-mien-phi-nen-dung-cho-website","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/top-10-phan-mem-live-chat-mien-phi-nen-dung-cho-website.html","title":{"rendered":"Top 10 ph\u1ea7n m\u1ec1m live chat mi\u1ec5n ph\u00ed n\u00ean d\u00f9ng cho Website"},"content":{"rendered":"
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Live chat m\u1ed9t ph\u1ea7n m\u1ec1m kh\u00f4ng th\u1ec3 thi\u1ebfu cho c\u00e1c website b\u00e1n h\u00e0ng online hi\u1ec7n nay. \u0110\u00e2y l\u00e0 c\u00f4ng c\u1ee5 gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng k\u1ebft n\u1ed1i v\u1edbi doanh nghi\u1ec7p, c\u00f4ng ty nh\u1edd tr\u00f2 chuy\u1ec7n tr\u1ef1c ti\u1ebfp th\u00f4ng qua trang web. Tuy nhi\u00ean, kh\u00f4ng ph\u1ea3i ai c\u0169ng ch\u1ecdn \u0111\u01b0\u1ee3c c\u00f4ng c\u1ee5 chat ph\u00f9 h\u1ee3p.Do \u0111\u00f3, b\u00e0i vi\u1ebft n\u00e0y s\u1ebd t\u1ed5ng h\u1ee3p Top 10 ph\u1ea7n m\u1ec1m live chat mi\u1ec5n ph\u00ed n\u00ean d\u00f9ng cho website. Hi v\u1ecdng nh\u1eefng th\u00f4ng tin \u0111\u01b0\u1ee3c chia s\u1ebb s\u1ebd gi\u00fap b\u1ea1n ch\u1ecdn \u0111\u01b0\u1ee3c ph\u1ea7n m\u1ec1m live chat ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p c\u1ee7a b\u1ea1n.<\/strong><\/span><\/p>\n

\"Top<\/p>\n

Top 10 ph\u1ea7n m\u1ec1m live chat mi\u1ec5n ph\u00ed n\u00ean d\u00f9ng cho website<\/span><\/p>\n<\/div>\n

1. Ph\u1ea7n m\u1ec1m Live chat l\u00e0 g\u00ec?<\/strong><\/span><\/h2>\n

Live chat l\u00e0 m\u1ed9t ph\u1ea7n m\u1ec1m n\u00e2ng c\u1ea5p h\u01a1n c\u1ee7a v\u0103n b\u1ea3n v\u00e0 tin nh\u1eafn, l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 cho ph\u00e9p tr\u00f2 chuy\u1ec7n tr\u1ef1c tuy\u1ebfn, t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi ch\u1ee7 trang Web v\u00e0 c\u00f3 t\u00ednh ch\u1ea5t th\u1eddi gian th\u1ef1c. N\u00f3 gi\u00fap ch\u1ee7 website trao \u0111\u1ed5i gi\u00fap \u0111\u1ee1, t\u01b0 v\u1ea5n, h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng ngay l\u1eadp t\u1ee9c b\u1eb1ng nh\u1eefng tin nh\u1eafn tr\u1ef1c ti\u1ebfp. Trong \u0111\u00f3 ph\u1ea3i k\u1ec3 \u0111\u1ebfn m\u1ed9t s\u1ed1 \u01b0u \u0111i\u1ec3m n\u1ed5i b\u1eadt nh\u01b0:<\/span><\/p>\n

    \n
  • N\u0103ng su\u1ea5t ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n<\/span><\/li>\n
  • Tr\u1ea3 l\u1eddi ngay l\u1eadp t\u1ee9c, nhanh ch\u00f3ng<\/span><\/li>\n
  • Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n r\u00f5 r\u1ec7t<\/span><\/li>\n
  • Th\u1ed1ng k\u00ea d\u1eef li\u1ec7u l\u1edbn<\/span><\/li>\n
  • Ch\u1ee7 \u0111\u1ed9ng ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng<\/span><\/li>\n<\/ul>\n

    Tuy nhi\u00ean, \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 t\u1ed1t nh\u1ea5t khi \u1ee9ng d\u1ee5ng live chat cho website b\u1ea1n c\u1ea7n \u0111\u1ed9i ng\u0169 h\u1ed7 tr\u1ee3 ph\u1ea3i theo d\u00f5i li\u00ean t\u1ee5c, ch\u00fa \u00fd \u0111\u1ebfn khung chat 24\/24. Do \u0111\u00f3 c\u1ea7n c\u00f3 nhi\u1ec1u nh\u00e2n vi\u00ean \u0111\u1ec3 thay ca, lu\u00e2n phi\u00ean tr\u1ef1c chat.<\/span><\/p>\n

    Vai tr\u00f2 c\u1ee7a Live chat trong website b\u00e1n h\u00e0ng Online:<\/span><\/p>\n

      \n
    • T\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/span><\/li>\n
    • T\u0103ng uy t\u00edn cho ch\u1ee7 c\u1eeda h\u00e0ng\/doanh nghi\u1ec7p\/website<\/span><\/li>\n
    • L\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng<\/span><\/li>\n
    • T\u0103ng c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng<\/span><\/li>\n<\/ul>\n
      \"subiz-phan-mem-live-chat-la-gi\"<\/p>\n

      Ph\u1ea7n m\u1ec1m Live chat l\u00e0 g\u00ec?<\/span><\/p>\n<\/div>\n

      2. Top 10 c\u00e1c ph\u1ea7n m\u1ec1m live chat mi\u1ec5n ph\u00ed n\u00ean d\u00f9ng cho Website<\/strong><\/span><\/h2>\n

      Live chat trong m\u1ea5y n\u0103m tr\u1edf l\u1ea1i \u0111\u00e2y \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng c\u1ee5 n\u1ed5i b\u1eadt. N\u00f3 \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ee9ng minh l\u00e0 c\u00f3 \u1ea3nh h\u01b0\u1edfng r\u1ea5t l\u1edbn \u0111\u1ebfn t\u1ec9 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i CR tr\u00ean website v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp th\u1ecb c\u0169ng nh\u01b0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ef1c k\u1ef3 t\u1ed1t.<\/span><\/p>\n

      Tuy nhi\u00ean, tr\u00ean th\u1ecb tr\u01b0\u1eddng c\u00f3 kh\u00e1 nhi\u1ec1u nh\u00e0 cung c\u1ea5p c\u00e1c ph\u1ea7n m\u1ec1m chat tr\u1ef1c tuy\u1ebfn tr\u00ean web g\u00e2y kh\u00f4ng \u00edt kh\u00f3 kh\u0103n cho vi\u1ec7c l\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m t\u1ed1t nh\u1ea5t cho website. Do \u0111\u00f3, b\u1ea1n kh\u00f4ng n\u00ean b\u1ecf qua<\/span><\/p>\n

      Top 10 ph\u1ea7n m\u1ec1m chat tr\u00ean web mi\u1ec5n ph\u00ed t\u1ed1t nh\u1ea5t hi\u1ec7n nay.<\/span><\/p>\n

      2.1\u00a0Subiz<\/strong><\/span><\/h3>\n

      Subiz l\u00e0 m\u1ed9t ph\u1ea7n m\u1ec1m live chat uy t\u00edn \u0111\u00e3 ho\u1ea1t \u0111\u1ed9ng g\u1ea7n 10 n\u0103m tr\u00ean th\u1ecb tr\u01b0\u1eddng, \u0111\u01b0\u1ee3c tin d\u00f9ng b\u1edfi h\u01a1n 22.000 doanh nghi\u1ec7p kh\u1eafp Vi\u1ec7t Nam v\u00e0 th\u1ebf gi\u1edbi. Subiz live chat mang l\u1ea1i nhi\u1ec1u ch\u1ee9c n\u0103ng cho trang website b\u00e1n h\u00e0ng online nh\u01b0:<\/span><\/p>\n

        \n
      • Nh\u00e2n tin nh\u1eafn t\u1eeb kh\u00e1ch h\u00e0ng theo ch\u1ebf \u0111\u1ed9 real-time (th\u1eddi gian th\u1ef1c) v\u00e0 th\u00f4ng b\u00e1o ngay l\u1eadp t\u1ee9c cho t\u01b0 v\u1ea5n vi\u00ean<\/span><\/li>\n
      • Theo d\u00f5i kh\u00e1ch tham quan website \u0111\u1ec3 ch\u1ee7 \u0111\u1ed9ng g\u1eedi tin nh\u1eafn ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng khi ph\u00f9 h\u1ee3p, gi\u00fap t\u0103ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n<\/li>\n
      • Cung c\u1ea5p chat bot t\u1ef1 \u0111\u1ed9ng ch\u00e0o \u0111\u00f3n v\u00e0 thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/span><\/li>\n
      • T\u1ef1 \u0111\u1ed9ng ph\u00e2n ph\u1ed1i c\u00e1c cu\u1ed9c h\u1ed9i tho\u1ea1i \u0111\u1ebfn \u0111\u00fang t\u01b0 v\u1ea5n vi\u00ean ph\u1ee5 tr\u00e1ch<\/span><\/li>\n
      • Cung c\u1ea5p c\u00e1c c\u00f4ng c\u1ee5 \u0111\u1ec3 d\u1ec5 d\u00e0ng thi\u1ebft k\u1ebf c\u1eeda s\u1ed5 chat v\u00e0 c\u00e1c pop-up<\/li>\n
      • D\u1ec5 d\u00e0ng t\u1ea1o th\u01b0 vi\u1ec7n tin nh\u1eafn m\u1eabu \u0111\u1ec3 t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng nhanh v\u00e0 nh\u1ea5t qu\u00e1n<\/li>\n<\/ul>\n

        Ngo\u00e0i c\u00e1c ch\u1ee9c n\u0103ng nh\u01b0 m\u1ed9t ph\u1ea7n m\u1ec1m live chat \u0111i\u1ec3n h\u00ecnh, sau g\u1ea7n 10 n\u0103m ph\u00e1t tri\u1ec3n, Subiz \u0111\u00e3 v\u00e0 \u0111ang tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng to\u00e0n di\u1ec7n, gi\u00fap doanh nghi\u1ec7p t\u1eadp trung x\u1eed l\u00fd nhi\u1ec1u giai \u0111o\u1ea1n b\u00e1n h\u00e0ng ch\u1ec9 tr\u00ean m\u1ed9t m\u00e0n h\u00ecnh Subiz, bao g\u1ed3m: t\u01b0 v\u1ea5n b\u00e1n h\u00e0ng \u0111a k\u00eanh (website, fanpage Facebook, Instagram, Zalo, Email, t\u1ed5ng \u0111\u00e0i) , l\u00ean \u0111\u01a1n h\u00e0ng, qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m, qu\u1ea3n l\u00fd kho v\u1eadn, qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng, qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t nh\u00e2n vi\u00ean, h\u1ed7 tr\u1ee3 l\u00e0m vi\u1ec7c \u0111\u1ed9i nh\u00f3m\u2026<\/span><\/p>\n

        \"subiz-phan-mem-live-chat-subiz\"<\/p>\n

        Ph\u1ea7n m\u1ec1m live chat mi\u1ec5n ph\u00ed Subiz<\/span><\/p>\n<\/div>\n

        2.2 Tawk.to<\/strong><\/span><\/h3>\n

        M\u1ed9t trong nh\u1eefng ph\u1ea7n m\u1ec1m live chat mi\u1ec5n ph\u00ed th\u00ec kh\u00f4ng th\u1ec3 b\u1ecf qua Tawk.to. M\u1ed9t ph\u1ea7n m\u1ec1m Live chat \u0111em \u0111\u1ebfn h\u00e0ng ch\u1ee5c t\u00ednh n\u0103ng m\u00e0 ch\u1ec9 c\u00f3 trong nh\u1eefng d\u1ecbch v\u1ee5 tr\u1ea3 ph\u00ed: G\u1eedi tin nh\u1eafn nhanh, so\u1ea1n s\u1eb5n gi\u00fap r\u00fat ng\u1eafn th\u1eddi gian h\u1ed7 tr\u1ee3, \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng ho\u00e0n thi\u1ec7n v\u00e0 m\u01b0\u1ee3t m\u00e0, hay ch\u1ee7 \u0111\u1ed9ng hi\u1ec7n khung chat v\u1edbi nhi\u1ec1u \u0111i\u1ec1u ki\u1ec7n nh\u1ea5t \u0111\u1ecbnh, v.v\u2026<\/span><\/p>\n

        B\u00ean c\u1ea1nh \u0111\u00f3 b\u1ea1n c\u00f2n c\u00f3 th\u1ec3 t\u00edch h\u1ee3p th\u00eam c\u00e1c d\u1ecbch v\u1ee5 b\u00ean th\u1ee9 ba ho\u1eb7c c\u00e0i \u0111\u1eb7t add-on \u0111\u1ec3 c\u00f3 th\u00eam nh\u1eefng t\u00ednh n\u0103ng kh\u00e1c t\u00f9y theo nhu c\u1ea7u s\u1eed d\u1ee5ng.<\/span><\/p>\n

        Tawk.to tr\u1edf th\u00e0nh l\u1ef1a ch\u1ecdn h\u00e0ng \u0111\u1ea7u hi\u1ec7n nay b\u1edfi s\u1ef1 mi\u1ec5n ph\u00ed v\u00e0 nh\u1eefng t\u00ednh n\u0103ng m\u00e0 n\u00f3 mang l\u1ea1i nh\u01b0:<\/span><\/p>\n

          \n
        • Cu\u1ed9c h\u1ed9i tho\u1ea1i hay s\u1ed1 d\u00f2ng chat kh\u00f4ng b\u1ecb gi\u1edbi h\u1ea1n<\/span><\/li>\n
        • Ph\u00e2n t\u00edch v\u00e0 xu\u1ea5t b\u00e1o c\u00e1o chi ti\u1ebft<\/span><\/li>\n
        • S\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 kh\u00f4ng b\u1ecb gi\u1edbi h\u1ea1n<\/span><\/li>\n
        • Qu\u1ea3n l\u00fd v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng phi\u1ebfu c\u00f3 t\u00ednh h\u1ec7 th\u1ed1ng v\u00e0 hi\u1ec7u qu\u1ea3<\/span><\/li>\n
        • D\u1ec5 d\u00e0ng g\u1eedi \u0111o\u1ea1n chat t\u1ef1 \u0111\u1ed9ng theo l\u1ecbch<\/span><\/li>\n<\/ul>\n

          N\u1ec1n t\u1ea3ng: Web, Android, iOS.<\/span><\/p>\n

          V\u00ed d\u1ee5:<\/strong> C\u00f4ng ty thi\u1ebft k\u1ebf website Mona Media, c\u00f4ng ty \u0111\u00e0o t\u1ea1o l\u1eadp tr\u00ecnh web v\u00e0 office v\u0103n ph\u00f2ng Training By Email l\u00e0 nh\u1eefng website \u0111\u00e3 v\u00e0 \u0111ang d\u00f9ng Tawk.to \u0111\u1ec3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 h\u1ecdc vi\u00ean c\u1ee7a m\u00ecnh<\/span><\/p>\n

          \"subiz-phan-mem-live-chat-tawk-to\"<\/p>\n

          Ph\u1ea7n m\u1ec1m Live chat mi\u1ec5n ph\u00ed Tawk.to<\/span><\/p>\n<\/div>\n

          2.3 Chat30s<\/strong><\/span><\/h3>\n

          V\u1edbi c\u00e1c t\u00ednh n\u0103ng \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf gi\u00fap b\u1ea1n t\u01b0 v\u1ea5n kh\u00e1ch h\u00e0ng v\u00e0 b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 Chat30s l\u00e0 gi\u1ea3i ph\u00e1p chat tr\u1ef1c tuy\u1ebfn to\u00e0n di\u1ec7n v\u00e0 m\u1ea1nh m\u1ebd. Qua ph\u1ea7n m\u1ec1m n\u00e0y, nh\u00e2n vi\u00ean c\u1ee7a doanh nghi\u1ec7p c\u00f3 th\u1ec3 ng\u1ed3i l\u00e0m vi\u1ec7c b\u1ea5t k\u1ef3 n\u01a1i n\u00e0o v\u00e0 kh\u00f4ng h\u1ea1n ch\u1ebf v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean tr\u00ean t\u1ed5ng \u0111\u00e0i.<\/span><\/p>\n

          \u0110\u1eb7c bi\u1ec7t \u1edf Chat30s h\u1ea1n ch\u1ebf \u0111\u01b0\u1ee3c nhi\u1ec1u gi\u00e1n \u0111o\u1ea1n nh\u1edd vi\u1ec7c \u0111\u01b0\u1ee3c v\u1eadn h\u00e0nh b\u1edfi h\u1ec7 th\u1ed1ng m\u00e1y ch\u1ee7 v\u1edbi ph\u1ea7n c\u1ee9ng m\u1ea1nh m\u1ebd \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i \u0111\u01b0\u1eddng truy\u1ec1n internet t\u1ed1c \u0111\u1ed9 cao.<\/span><\/p>\n

          \"subiz-phan-mem-live-chat-mien-hi-chat30s\"<\/p>\n

          Ph\u1ea7n m\u1ec1m chat tr\u00ean web mi\u1ec5n ph\u00ed Chat30s<\/span><\/p>\n<\/div>\n

          2.4 Zendesk Chat<\/strong><\/span><\/h3>\n

          N\u1ebfu b\u1ea1n l\u00e0 ng\u01b0\u1eddi d\u00f9ng WordPress th\u00ec ph\u1ea7n m\u1ec1m Zendesk Chat l\u00e0 m\u1ed9t trong nh\u1eefng ph\u1ea7n m\u1ec1m chat tr\u1ef1c ti\u1ebfp ph\u1ed5 bi\u1ebfn \u0111\u01b0\u1ee3c l\u1ef1a ch\u1ecdn. \u0110i\u1ec1u thu h\u00fat \u1edf ph\u1ea7n m\u1ec1m n\u00e0y m\u1ed9t ph\u1ea7n \u0111\u01b0\u1ee3c c\u00e0i \u0111\u1eb7t d\u1ec5 d\u00e0ng v\u1edbi c\u00e1c h\u1ed9p tho\u1ea1i \u0111\u1ec1u \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf v\u1edbi giao di\u1ec7n \u0111\u1eb9p m\u1eaft v\u00e0 d\u1ec5 d\u00e0ng t\u00f9y ch\u1ec9nh \u0111\u01b0\u1ee3c.<\/span><\/p>\n

          D\u1ec5 d\u00e0ng tr\u1ea3 l\u1eddi tr\u1ea3 l\u1eddi c\u00e1c tin nh\u1eafn c\u1ee7a kh\u00e1ch h\u00e0ng ch\u1ec9 c\u1ea7n truy c\u1eadp v\u00e0o trang t\u1ed5ng quan b\u00ean ngo\u00e0i ho\u1eb7c tr\u00ean app \u0111i\u1ec7n tho\u1ea1i. \u0110\u1ed3ng th\u1eddi cho ph\u00e9p doanh nghi\u1ec7p tr\u00f2 chuy\u1ec7n c\u0169ng nh\u01b0 x\u1eed l\u00fd c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n kh\u00f4ng gi\u1edbi h\u1ea1n ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed v\u1edbi Zendesk Chat. Ngo\u00e0i ra, b\u1ea1n s\u1edf h\u1eefu th\u00eam nhi\u1ec1u t\u00ednh n\u0103ng m\u1edbi th\u00f4ng qua n\u00e2ng c\u1ea5p d\u1ecbch v\u1ee5 v\u1edbi kho\u1ea3n ph\u00ed b\u1ea3o hi\u1ec3m $11.2 h\u00e0ng th\u00e1ng \u0111\u1ec3.<\/span><\/p>\n

          \"subiz-phan-mem-live-chat-tren-web-mien-phi-Zendesk-Chat\"<\/p>\n

          Live chat mi\u1ec5n ph\u00ed Zendesk Chat<\/span><\/p>\n<\/div>\n

          2.5 Dochat<\/strong><\/span><\/h3>\n

          Ban d\u1ec5 d\u00e0ng t\u1ea1o c\u00f4ng c\u1ee5 t\u1ea1o h\u1ed9p chat mi\u1ec5n ph\u00ed, gi\u00fap kh\u00e1ch h\u00e0ng truy c\u1eadp c\u00f3 th\u1ec3 chat tr\u1ef1c ti\u1ebfp v\u1edbi b\u1ea1n m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u0103ng nh\u1eadp th\u00f4ng qua Dochat, ph\u1ea7n m\u1ec1m live tr\u1ef1c tuy\u1ebfn cung c\u1ea5p cho. \u0110\u1ed3ng th\u1eddi v\u1edbi Dochat th\u00ec qu\u00e1 tr\u00ecnh chia s\u1ebb th\u00f4ng tin tr\u00ean kh\u00f4ng gian m\u1ea1ng \u0111\u01b0\u1ee3c \u0111\u01a1n gi\u1ea3n h\u00f3a r\u1ea5t nhi\u1ec1u cho kh\u00e1ch h\u00e0ng ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed<\/span><\/p>\n

          Ngo\u00e0i ra, Dochat c\u0169ng s\u1ebd cung c\u1ea5p c\u00e1c ch\u1ebf \u0111\u1ed9 tr\u1ea3 ph\u00ed v\u00e0 b\u1ea3o h\u00e0nh theo l\u1ef1a ch\u1ecdn c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

          \"subiz-phan-mem-live-chat-mien-phi-do-chat\"<\/p>\n

          Dochat<\/span><\/p>\n<\/div>\n

          2.6 LiveChat<\/strong><\/span><\/h3>\n

          LiveChat l\u00e0 c\u00f4ng c\u1ee5 tr\u00f2 chuy\u1ec7n tr\u1ef1c tuy\u1ebfn c\u1ef1c h\u1eefu \u00edch, mang \u0111\u1ebfn cho ng\u01b0\u1eddi d\u00f9ng m\u1ed9t gi\u1ea3i ph\u00e1p d\u1ec5 s\u1eed d\u1ee5ng nh\u1ea5t cho c\u1ea3i kh\u00e1ch h\u00e0ng, kh\u00e1ch h\u00e0ng truy c\u1eadp web v\u00e0 c\u1ea3 ng\u01b0\u1eddi s\u1eed d\u1ee5ng. LiveChat s\u1ebd xu\u1ea5t hi\u1ec7n v\u1edbi 1 h\u1ed9p tho\u1ea1i \u1edf cu\u1ed1i trang \u0111\u1ed1i v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng truy c\u1eadp web. N\u00f3 s\u1ebd xu\u1ea5t hi\u1ec7n ngay h\u1ed9p tho\u1ea1i ch\u1ec9 v\u1edbi 1 l\u1ea7n nh\u1ea5p chu\u1ed9t v\u00e0 cu\u1ed9c tr\u00f2 chuy\u1ec7n gi\u1eefa b\u1ea1n v\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u.<\/span><\/p>\n

          Th\u00f4ng qua LiveChat, b\u1ea1n c\u00f3 th\u1ec3 gi\u1ea3i \u0111\u00e1p cho kh\u00e1ch h\u00e0ng ngay l\u1eadp t\u1ee9c, t\u1eeb \u0111\u00f3 gia t\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng v\u00e0 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed1i quan h\u1ec7 t\u1ed1t \u0111\u1eb9p v\u1edbi kh\u00e1ch h\u00e0ng. \u0110\u1ed1ng th\u1eddi LiveChat c\u0169ng cung c\u1ea5p nh\u1eefng t\u00f9y ch\u1ec9nh cho ph\u00e9p b\u1ea1n thay \u0111\u1ed5i giao di\u1ec7n c\u1ee7a c\u1eeda s\u1ed5 tr\u00f2 chuy\u1ec7n b\u1eb1ng c\u00e1ch th\u00eam logo v\u00e0 slogan c\u1ee7a c\u00f4ng ty<\/span><\/p>\n

          \"subiz-live-chat\"<\/p>\n

          LiveChat<\/span><\/p>\n<\/div>\n

          2.7 LiveAgent<\/strong><\/span><\/h3>\n

          C\u00e1c doanh nghi\u1ec7p c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 ti\u1ebfp c\u1eadn, t\u01b0\u01a1ng t\u00e1c m\u1ea1nh m\u1ebd v\u1edbi kh\u00e1ch h\u00e0ng v\u1edbi ph\u1ea7n m\u1ec1m LiveAgent h\u1ed7 tr\u1ee3. B\u00ean c\u1ea1nh \u0111\u00f3 ph\u1ea7n m\u1ec1m n\u00e0y c\u00f2n gi\u00fap ti\u1ebft ki\u1ec7m t\u1ed1i \u0111a chi ph\u00ed qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean th\u00f4ng qua c\u1ed5ng h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng 24\/7.<\/span><\/p>\n

          Ngo\u00e0i ra, LiveAgent c\u00f2n khai th\u00e1c hi\u1ec7u qu\u1ea3 ngu\u1ed3n kh\u00e1ch truy c\u1eadp web tr\u1edf th\u00e0nh kh\u00e1ch mua h\u00e0ng. Qua \u0111\u00f3, t\u1ea1o th\u00e0nh \u0111\u1ecba ch\u1ec9 \u0111\u00e1ng tin c\u1eady \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

          \"subiz-phan-mem-live-chat-mien-phi-LiveAgent\"<\/p>\n

          LiveAgent<\/span><\/p>\n<\/div>\n

          2.8 Pure chat<\/strong><\/span><\/h3>\n

          Pure chat t\u1ea1o c\u1ea7u n\u1ed1i gi\u1eefa b\u1ea1n v\u1edbi kh\u00e1ch h\u00e0ng truy c\u1eadp \u1edf m\u1ecdi th\u1eddi \u0111i\u1ec3m quan tr\u1ecdng. D\u00f9 l\u00e0 kh\u00e1ch c\u0169 hay l\u00e0 kh\u00e1ch m\u1edbi \u0111\u1ec1u \u0111\u01b0\u1ee3c ch\u0103m s\u00f3c c\u1ea9n th\u1eadn, nhanh ch\u00f3ng. M\u1ecdi th\u00f4ng tin li\u00ean quan c\u0169ng s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o m\u1ed9t c\u00e1ch chi ti\u1ebft cho b\u1ea1n.<\/span><\/p>\n

          \u0110\u1eb7c bi\u1ec7t Pure chat l\u00e0 ph\u1ea7n m\u1ec1m live chat mi\u1ec5n ph\u00ed, gi\u00fap t\u01b0\u01a1ng t\u00e1c m\u1ea1nh m\u1ebd cho doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf. Tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 h\u1eefu \u00edch v\u1edbi thi\u1ebft k\u1ebf giao di\u1ec7n web chat tr\u1ef1c tuy\u1ebfn chuy\u00ean nghi\u1ec7p, t\u01b0 v\u1ea5n ng\u01b0\u1eddi truy c\u1eadp nhanh ch\u00f3ng.<\/span><\/p>\n

          \"subiz-phan-mem-live-chat-Pure-chat\"<\/p>\n

          Pure chat<\/span><\/p>\n<\/div>\n

          2.9 vChat<\/strong><\/span><\/h3>\n

          \u0110\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng ph\u1ea7n m\u1ec1m chat tr\u1ef1c tuy\u1ebfn tr\u00ean website c\u1ee7a Vi\u1ec7t Nam v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao.<\/span><\/p>\n

          vChat c\u00f3 server t\u1ea1i Vi\u1ec7t Nam n\u00ean \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c \u0111\u01b0\u1eddng truy\u1ec1n \u1ed5n \u0111\u1ecbnh. kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n. B\u00ean c\u1ea1nh \u0111\u00f3, vi\u1ec7c s\u1eeda ch\u1eefa v\u00e0 fix l\u1ed7i s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nhanh ch\u00f3ng v\u00e0 k\u1ecbp th\u1eddi. M\u1ed9t trong nh\u1eefng ph\u1ea7n m\u1ec1m t\u00edch h\u1ee3p h\u1ee3p kh\u00e1 \u0111\u1ea7y \u0111\u1ee7 c\u00e1c t\u00ednh n\u0103ng c\u1ee7a ph\u1ea7n m\u1ec1m chat tr\u1ef1c tuy\u1ebfn c\u1ea7n c\u00f3 tr\u00ean th\u1ecb tr\u01b0\u1eddng hi\u1ec7n nay.<\/span><\/p>\n

          C\u00e1c t\u00ednh n\u0103ng mi\u1ec5n ph\u00ed n\u1ed5i b\u1eadt ph\u1ea3i k\u1ec3 \u0111\u1ebfn:<\/span><\/p>\n

          – C\u00e0i \u0111\u1eb7t tr\u1ea3 l\u1eddi nhanh<\/span><\/p>\n

          – Theo d\u00f5i l\u1ecbch s\u1eed truy c\u1eadp c\u1ee7a kh\u00e1ch h\u00e0ng: IP, th\u1eddi gian truy c\u1eadp, ngu\u1ed3n \u0111\u1ebfn c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1ed5ng s\u1ed1 trang \u0111\u00e3 xem,\u2026Qua \u0111\u00f3 gi\u00fap b\u1ea1n t\u1ed1i \u01b0u \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 qu\u1ea3ng c\u00e1o, n\u00e2ng c\u1ea5p s\u1ea3n ph\u1ea9m,\u2026<\/span><\/p>\n

          – Th\u1ed1ng k\u00ea: D\u1ec5 d\u00e0ng t\u00ednh \u0111\u01b0\u1ee3c s\u1ed1 cu\u1ed9c chat \u0111\u01b0\u1ee3c x\u1eed l\u00fd, t\u1ed5ng s\u1ed1 cu\u1ed9c chat b\u1ecb nh\u1ee1. Nh\u1edd v\u1eady m\u00e0 b\u1ea1n \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/p>\n

            \n
          • Chat BOT th\u00f4ng minh<\/span><\/li>\n
          • Ph\u00e2n quy\u1ec1n cho t\u1eebng nh\u00e2n vi\u00ean<\/span><\/li>\n
          • D\u1ec5 d\u00e0ng g\u1eedi tin nh\u1eafn offline \u0111\u1ebfn cho kh\u00e1ch h\u00e0ng.<\/span><\/li>\n<\/ul>\n

            M\u1ed9t trong nh\u1eefng n\u1ec1n t\u1ea3ng th\u00f4ng d\u1ee5ng nh\u1ea5t cho Web, Android, iOS.<\/span><\/p>\n

            \"subiz-phan-mem-live-vchat\"<\/p>\n

            Ph\u1ea7n m\u1ec1m ch\u00e1t tr\u1ef1c ti\u1ebfp web mi\u1ec5n ph\u00ed vChat<\/span><\/p>\n<\/div>\n

            2.10 Smartsupp<\/strong><\/span><\/h3>\n

            Smartsupp c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 b\u1ea1n quay video m\u00e0n h\u00ecnh c\u1ee7a h\u1ecd \u0111\u1ec3 d\u1ec5 d\u00e0ng h\u1ed7 tr\u1ee3 khi g\u1eb7p tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng qu\u00e1 kh\u00f3 \u0111\u1ec3 m\u00f4 t\u1ea3 th\u00f4ng qua v\u0103n b\u1ea3n<\/span><\/p>\n

            V\u00ed d\u1ee5: B\u1ea1n cung c\u1ea5p d\u1ecbch v\u1ee5 thi\u1ebft k\u1ebf website responsive v\u00e0 kh\u00e1ch h\u00e0ng kh\u00f4ng r\u00f5 website nh\u01b0 th\u1ebf l\u00e0 tr\u00f4ng nh\u01b0 th\u1ebf n\u00e0o. L\u00fac n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 d\u00f9ng ch\u1ee9c n\u0103ng quay video m\u00e0n h\u00ecnh \u0111\u1ec3 gi\u1edbi thi\u1ec7u, h\u01b0\u1edbng d\u1eabn cho h\u1ecd.<\/span><\/p>\n

            B\u00ean c\u1ea1nh \u0111\u00f3, Smartsupp c\u0169ng c\u00f3 tr\u00ean \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 t\u1ed1i \u01b0u kh\u1ea3 n\u0103ng h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p b\u1ea1n.<\/span><\/p>\n

            C\u00e1c t\u00ednh n\u0103ng mi\u1ec5n ph\u00ed n\u1ed5i b\u1eadt:<\/span><\/p>\n

              \n
            • Kh\u00f4ng gi\u1edbi h\u1ea1n s\u1ed1 l\u01b0\u1ee3ng \u0111o\u1ea1n chat v\u00e0 nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3<\/span><\/li>\n
            • Kh\u00f3a ng\u01b0\u1eddi d\u00f9ng spam, cho bi\u1ebft r\u00f5 th\u00f4ng tin kh\u00e1ch h\u00e0ng k\u1ebft h\u1ee3p v\u1edbi ghi ch\u00fa cho t\u1eebng kh\u00e1ch h\u00e0ng<\/span><\/li>\n
            • D\u1ec5 d\u00e0ng g\u1eedi c\u00e2u h\u1ecfi sang nh\u00e2n vi\u00ean kh\u00e1c c\u00f3 th\u1ea9m quy\u1ec1n<\/span><\/li>\n
            • C\u00f3 phi\u1ebfu \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng ch\u0103m s\u00f3c cho kh\u00e1ch h\u00e0ng<\/span><\/li>\n<\/ul>\n

              N\u1ec1n t\u1ea3ng ph\u00f9 h\u1ee3p : Web, Android, iOS.<\/span><\/p>\n

              \"subiz-phan-mem-live-chat-mien-phi-cho-web-Smartsupp\"<\/p>\n

              Live chat tr\u1ef1c ti\u1ebfp website mi\u1ec5n ph\u00ed Smartsupp<\/span><\/p>\n<\/div>\n

              T\u00f3m l\u1ea1i, Live Chat l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 t\u1ed1t doanh nghi\u1ec7p, n\u00f3 mang l\u1ea1i hi\u1ec7u qu\u1ea3 cao trong vi\u1ec7c b\u00e1n h\u00e0ng c\u0169ng nh\u01b0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. H\u00e3y l\u1ef1a ch\u1ecdn cho m\u00ecnh m\u1ed9t ph\u1ea7n m\u1ec1m live chat cho website trong top 10 ph\u1ea7n m\u1ec1m live chat mi\u1ec5n ph\u00ed t\u1ed1t nh\u1ea5t cho website b\u00e1n h\u00e0ng tr\u00ean \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 \u0111\u1eafc l\u1ef1c nh\u00e9. Ch\u00fac c\u00e1c b\u1ea1n th\u00e0nh c\u00f4ng!<\/strong><\/em><\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

              Live chat m\u1ed9t ph\u1ea7n m\u1ec1m kh\u00f4ng th\u1ec3 thi\u1ebfu cho c\u00e1c website b\u00e1n h\u00e0ng online hi\u1ec7n nay. \u0110\u00e2y l\u00e0 c\u00f4ng c\u1ee5 gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng k\u1ebft n\u1ed1i v\u1edbi doanh nghi\u1ec7p, c\u00f4ng ty nh\u1edd tr\u00f2 chuy\u1ec7n tr\u1ef1c ti\u1ebfp th\u00f4ng qua trang web. Tuy nhi\u00ean, kh\u00f4ng ph\u1ea3i ai c\u0169ng ch\u1ecdn \u0111\u01b0\u1ee3c c\u00f4ng c\u1ee5 chat ph\u00f9 h\u1ee3p.Do \u0111\u00f3, b\u00e0i vi\u1ebft n\u00e0y s\u1ebd t\u1ed5ng h\u1ee3p Top 10 ph\u1ea7n m\u1ec1m live chat mi\u1ec5n ph\u00ed n\u00ean d\u00f9ng cho website. Hi v\u1ecdng nh\u1eefng th\u00f4ng tin \u0111\u01b0\u1ee3c chia s\u1ebb s\u1ebd gi\u00fap b\u1ea1n ch\u1ecdn \u0111\u01b0\u1ee3c ph\u1ea7n m\u1ec1m live chat ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p c\u1ee7a b\u1ea1n.<\/strong><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/57220"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=57220"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/57220\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=57220"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=57220"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=57220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}