{"id":57409,"date":"2023-12-20T21:36:44","date_gmt":"2023-12-20T14:36:44","guid":{"rendered":"https:\/\/masterskills.org\/blog\/tong-dai-ip-la-gi-7-loi-ich-vuot-troi-khi-su-dung-tong-dai-ip.html"},"modified":"2023-12-20T21:36:44","modified_gmt":"2023-12-20T14:36:44","slug":"tong-dai-ip-la-gi-7-loi-ich-vuot-troi-khi-su-dung-tong-dai-ip","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/tong-dai-ip-la-gi-7-loi-ich-vuot-troi-khi-su-dung-tong-dai-ip.html","title":{"rendered":"T\u1ed5ng \u0110\u00e0i IP L\u00e0 G\u00ec? 7 L\u1ee3i \u00cdch V\u01b0\u1ee3t Tr\u1ed9i Khi S\u1eed D\u1ee5ng T\u1ed5ng \u0110\u00e0i IP"},"content":{"rendered":"
\n

\u0110\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng t\u01b0 v\u1ea5n v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng qua t\u1ed5ng \u0111\u00e0i, c\u00e1c doanh nghi\u1ec7p hi\u1ec7n nay c\u00f3 xu h\u01b0\u1edbng chuy\u1ec3n t\u1eeb t\u1ed5ng \u0111\u00e0i truy\u1ec1n th\u1ed1ng sang t\u1ed5ng \u0111\u00e0i IP. T\u1ed5ng \u0111\u00e0i \u0111i\u1ec7n tho\u1ea1i IP gi\u00fap c\u00e1c doanh nghi\u1ec7p gia t\u0103ng hi\u1ec7u qu\u1ea3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, qu\u1ea3n l\u00fd h\u1ec7 th\u1ed1ng t\u1ed5ng \u0111\u00e0i chuy\u00ean nghi\u1ec7p, \u0111\u1ed3ng th\u1eddi ti\u1ebft ki\u1ec7m r\u1ea5t nhi\u1ec1u chi ph\u00ed l\u1eafp \u0111\u1eb7t so v\u1edbi t\u1ed5ng \u0111\u00e0i truy\u1ec1n th\u1ed1ng.<\/strong><\/p>\n

\"T\u1ed5ng<\/p>\n

T\u1ed5ng \u0111\u00e0i IP \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p l\u1ef1a ch\u1ecdn<\/p>\n<\/div>\n

T\u1ed5ng \u0111\u00e0i IP l\u00e0 g\u00ec?<\/strong><\/h2>\n

T\u1ed5ng \u0111\u00e0i IP l\u00e0 t\u1ed5ng \u0111\u00e0i \u0111i\u1ec7n tho\u1ea1i cloud ho\u1ea1t \u0111\u1ed9ng d\u1ef1a tr\u00ean n\u1ec1n t\u1ea3ng internet thay v\u00ec h\u1ec7 th\u1ed1ng \u0111\u01b0\u1eddng d\u00e2y \u0111i\u1ec7n tho\u1ea1i ph\u1ee9c t\u1ea1p nh\u01b0 t\u1ed5ng \u0111\u00e0i truy\u1ec1n th\u1ed1ng.<\/span><\/p>\n

T\u1ed5ng \u0111\u00e0i IP l\u00e0 m\u1ed9t th\u00e0nh qu\u1ea3 \u0111\u1ed9t ph\u00e1 \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y \u2013 m\u1ed9t trong b\u1ed1n tr\u1ee5 c\u1ed9t c\u00f4ng ngh\u1ec7 c\u1ee7a cu\u1ed9c c\u00e1ch m\u1ea1ng c\u00f4ng nghi\u1ec7p 4.0. S\u1ef1 ra \u0111\u1eddi c\u1ee7a t\u1ed5ng \u0111\u00e0i \u0111i\u1ec7n tho\u1ea1i IP l\u00e0 gi\u1ea3i ph\u00e1p tuy\u1ec7t v\u1eddi gi\u00fap c\u00e1c doanh nghi\u1ec7p gia t\u0103ng hi\u1ec7u qu\u1ea3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.\u00a0<\/span><\/p>\n

7 l\u1ee3i \u00edch v\u01b0\u1ee3t tr\u1ed9i khi s\u1eed d\u1ee5ng t\u1ed5ng \u0111\u00e0i IP<\/strong><\/h2>\n

T\u1ed5ng \u0111\u00e0i \u0111i\u1ec7n tho\u1ea1i IP \u1ee9ng d\u1ee5ng nhi\u1ec1u c\u00f4ng ngh\u1ec7 hi\u1ec7n \u0111\u1ea1i, mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch cho doanh nghi\u1ec7p nh\u01b0<\/span>:<\/span><\/p>\n

\"T\u1ed5ng<\/p>\n

T\u1ed5ng \u0111\u00e0i IP gi\u00fap doanh nghi\u1ec7p gia t\u0103ng hi\u1ec7u qu\u1ea3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/p>\n<\/div>\n

Ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 chi ph\u00ed l\u1eafp \u0111\u1eb7t<\/strong><\/h3>\n

T\u1ed5ng \u0111\u00e0i IP ho\u1ea1t \u0111\u1ed9ng tr\u00ean n\u1ec1n t\u1ea3ng internet gi\u00fap gi\u1ea3m thi\u1ec3u c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin.\u00a0<\/span><\/p>\n

Trong m\u00f4 h\u00ecnh t\u1ed5ng \u0111\u00e0i truy\u1ec1n th\u1ed1ng Analog, \u0111\u01b0\u1eddng truy\u1ec1n l\u00e0 m\u1ea1ng l\u01b0\u1edbi d\u00e2y m\u1ea1ng \u0111i\u1ec7n tho\u1ea1i. M\u1ea1ng l\u01b0\u1edbi n\u00e0y c\u00f3 th\u1ec3 d\u00e0i h\u00e0ng km v\u00e0 \u0111\u1ed9 ph\u1ee9c t\u1ea1p t\u00f9y v\u00e0o ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p. Do \u0111\u00f3, chi ph\u00ed l\u1eafp \u0111\u1eb7t t\u1ed5ng \u0111\u00e0i truy\u1ec1n th\u1ed1ng c\u00f3 th\u1ec3 l\u00ean \u0111\u1ebfn v\u00e0i ch\u1ee5c tri\u1ec7u.<\/span><\/p>\n

Nh\u01b0 v\u1eady, so s\u00e1nh t\u1ed5ng \u0111\u00e0i ip v\u00e0 t\u1ed5ng \u0111\u00e0i analog, m\u00f4 h\u00ecnh t\u1ed5ng \u0111\u00e0i IP \u0111\u00e3 kh\u1eafc ph\u1ee5c tri\u1ec7t \u0111\u1ec3 nh\u01b0\u1ee3c \u0111i\u1ec3m n\u00e0y khi s\u1eed d\u1ee5ng internet l\u00e0m \u0111\u01b0\u1eddng truy\u1ec1n kh\u00f4ng d\u00e2y. \u0110i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p ti\u1ebft ki\u1ec7m r\u1ea5t nhi\u1ec1u th\u1eddi gian v\u00e0 chi ph\u00ed l\u1eafp \u0111\u1eb7t t\u1ed5ng \u0111\u00e0i IP.\u00a0<\/span><\/p>\n

T\u1ef1 \u0111\u1ed9ng \u0111i\u1ec1u ph\u1ed1i cu\u1ed9c g\u1ecdi<\/strong><\/h3>\n

T\u1ed5ng \u0111\u00e0i IP cho ph\u00e9p doanh nghi\u1ec7p ph\u00e2n ph\u1ed1i c\u00e1c \u0111i\u1ec7n tho\u1ea1i vi\u00ean theo ch\u1ee9c n\u0103ng nh\u01b0 nh\u00f3m b\u00e1n h\u00e0ng, nh\u00f3m h\u1ed7 tr\u1ee3 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc\u2026 Do \u0111\u00f3, c\u00e1c cu\u1ed9c g\u1ecdi c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng ph\u00e2n ph\u1ed1i \u0111\u1ebfn ch\u00ednh x\u00e1c b\u1ed9 ph\u1eadn hay \u0111i\u1ec7n tho\u1ea1i vi\u00ean gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 theo nh\u01b0 c\u00e0i \u0111\u1eb7t ph\u00e2n ph\u1ed1i cu\u1ed9c g\u1ecdi.<\/span><\/p>\n

H\u1ec7 th\u1ed1ng t\u1ed5ng \u0111\u00e0i IP cho ph\u00e9p g\u1ecdi \u0111i v\u00e0 nh\u1eadn h\u00e0ng ng\u00e0n cu\u1ed9c g\u1ecdi \u0111\u1ebfn c\u00f9ng l\u00fac n\u00ean s\u1ebd kh\u00f4ng b\u1ecf l\u1ee1 b\u1ea5t k\u1ef3 kh\u00e1ch h\u00e0ng n\u00e0o.<\/span><\/p>\n

T\u00edch h\u1ee3p t\u00ednh n\u0103ng IVR (Interactive voice response)\u00a0<\/strong><\/h3>\n

T\u00ednh n\u0103ng IVR l\u00e0 t\u00ednh n\u0103ng ph\u1ea3n h\u1ed3i gi\u1ecdng n\u00f3i t\u1ef1 \u0111\u1ed9ng qua \u0111i\u1ec7n tho\u1ea1i. Doanh nghi\u1ec7p s\u1eed d\u1ee5ng m\u1ed9t \u0111o\u1ea1n thu \u00e2m s\u1eb5n \u0111\u1ec3 ch\u00e0o h\u1ecfi kh\u00e1ch h\u00e0ng v\u00e0 thi\u1ebft l\u1eadp \u0111i\u1ec1u h\u01b0\u1edbng cu\u1ed9c g\u1ecdi \u0111\u1ebfn ch\u00ednh x\u00e1c b\u1ed9 ph\u1eadn gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/span><\/p>\n

V\u00ed d\u1ee5 \u201cCh\u00e0o m\u1eebng b\u1ea1n \u0111\u00e3 \u0111\u1ebfn v\u1edbi trung t\u00e2m ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Subiz. \u0110\u1ec3 t\u00ecm hi\u1ec3u v\u1ec1 ph\u1ea7n m\u1ec1m Subiz, vui l\u00f2ng b\u1ea5m ph\u00edm 1. \u0110\u1ec3 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng Subiz, vui l\u00f2ng b\u1ea5m ph\u00edm 2. \u0110\u1ec3 g\u1eb7p t\u01b0 v\u1ea5n vi\u00ean, vui l\u00f2ng b\u1ea5m ph\u00edm 3\u201d<\/span><\/p>\n

Sau khi kh\u00e1ch h\u00e0ng \u0111\u00e3 b\u1ea5m ph\u00edm theo t\u00f9y ch\u1ecdn, l\u00fac n\u00e0y h\u1ec7 th\u1ed1ng ACD cu\u1ed9c g\u1ecdi s\u1ebd t\u1ef1 \u0111\u1ed9ng \u0111\u1ecbnh tuy\u1ebfn \u0111\u1ebfn b\u1ed9 ph\u1eadn ph\u00f9 h\u1ee3p nh\u1edd h\u1ec7 th\u1ed1ng ACD.\u00a0<\/span><\/p>\n

T\u00edch h\u1ee3p ch\u1ee9c n\u0103ng CRM<\/strong><\/h3>\n

T\u1ed5ng \u0111\u00e0i IP \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n t\u00ednh n\u0103ng CRM\u00a0 ho\u1eb7c d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng v\u00e0 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1c nh\u01b0 website, CRM, ERP\u2026 gi\u00fap n\u00e2ng cao hi\u1ec7u qu\u1ea3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng:<\/span><\/p>\n

    \n
  • Hi\u1ec3n th\u1ecb s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 th\u00f4ng tin kh\u00e1ch g\u1ecdi t\u1edbi gi\u00fap t\u01b0 v\u1ea5n vi\u00ean nhanh ch\u00f3ng n\u1eafm b\u1eaft nhu c\u1ea7u v\u00e0 t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng \u0111\u1ec3 gi\u1ea3i quy\u1ebft nhanh ch\u00f3ng v\u00e0 ch\u00ednh x\u00e1c.<\/span><\/li>\n
  • \u0110i\u1ec7n tho\u1ea1i vi\u00ean c\u00f3 th\u1ec3 v\u1eeba nghe \u0111i\u1ec7n tho\u1ea1i v\u1eeba ghi ch\u00fa l\u1ea1i th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/span><\/li>\n
  • T\u1ed5ng \u0111\u00e0i IP gi\u00fap ghi \u00e2m cu\u1ed9c g\u1ecdi v\u00e0 nghe l\u1ea1i ghi \u00e2m. Th\u1eddi gian l\u01b0u tr\u1eef c\u00e1c file ghi \u00e2m do doanh nghi\u1ec7p t\u1ef1 ch\u1ecdn \u0111\u1ec3 ph\u00f9 h\u1ee3p m\u1ee5c \u0111\u00edch s\u1eed d\u1ee5ng.<\/span><\/li>\n
  • Ph\u00e2n nh\u00f3m kh\u00e1ch h\u00e0ng ho\u1eb7c ph\u00e2n lo\u1ea1i cu\u1ed9c g\u1ecdi b\u1eb1ng c\u00e1ch g\u1eafn th\u1ebb \u0111\u1ec3 ti\u1ec7n ch\u0103m s\u00f3c nh\u01b0 kh\u00e1ch \u0111\u00e3 mua, kh\u00e1ch c\u1ea7n ch\u0103m s\u00f3c, kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i,\u2026<\/span><\/li>\n<\/ul>\n

    Nh\u1edd t\u00edch h\u1ee3p ch\u1ee9c n\u0103ng CRM, t\u1ed5ng \u0111\u00e0i IP gi\u00fap doanh nghi\u1ec7p gia t\u0103ng hi\u1ec7u qu\u1ea3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng, d\u1ec5 d\u00e0ng v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n.<\/span><\/p>\n

    Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3<\/strong><\/h3>\n

    T\u1ed5ng \u0111\u00e0i IP h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean th\u00f4ng qua c\u00e1c b\u00e1o c\u00e1o th\u1ed1ng k\u00ea v\u1ec1 th\u1eddi gian l\u00e0m vi\u1ec7c, t\u00ecnh tr\u1ea1ng tr\u1ea3 l\u1eddi, th\u1eddi gian nh\u1ea5c m\u00e1y, th\u1eddi gian t\u01b0 v\u1ea5n\u2026<\/span><\/p>\n

    Qu\u1ea3n l\u00fd v\u00e0 \u0111i\u1ec7n tho\u1ea1i vi\u00ean c\u00f3 th\u1ec3 nghe l\u1ea1i c\u00e1c cu\u1ed9c g\u1ecdi ghi \u00e2m \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng l\u00e0m vi\u1ec7c v\u00e0 \u0111\u01b0a ra nh\u01b0ng g\u00f3p \u00fd c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/span><\/p>\n

    M\u1edf r\u1ed9ng m\u00e1y nh\u00e1nh kh\u00f4ng gi\u1edbi h\u1ea1n<\/strong><\/h3>\n

    T\u1ed5ng \u0111\u00e0i IP cho ph\u00e9p t\u00edch h\u1ee3p \u0111a d\u1ea1ng c\u00e1c lo\u1ea1i thi\u1ebft b\u1ecb \u0111\u1ea7u cu\u1ed1i nh\u01b0 desktop, laptop, \u0111i\u1ec7n tho\u1ea1i\u2026 \u0110\u1eb7c bi\u1ec7t, s\u1ef1 t\u00edch h\u1ee3p n\u00e0y kh\u00f4ng c\u1ea7n l\u1eafp \u0111\u1eb7t th\u00eam d\u00e2y m\u1ea1ng do s\u1eed d\u1ee5ng \u0111\u01b0\u1eddng truy\u1ec1n internet.\u00a0<\/span><\/p>\n

    \"C\u00e1c<\/p>\n

    C\u00e1c lo\u1ea1i m\u00e1y nh\u00e1nh trong m\u00f4 h\u00ecnh t\u1ed5ng \u0111\u00e0i IP<\/p>\n<\/div>\n

    Do v\u1eady, khi mu\u1ed1n m\u1edf r\u1ed9ng quy m\u00f4 h\u1ec7 th\u1ed1ng t\u1ed5ng \u0111\u00e0i IP, doanh nghi\u1ec7p ch\u1ec9 c\u1ea7n chu\u1ea9n b\u1ecb th\u00eam m\u00e1y nh\u00e1nh v\u00e0 c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i v\u1edbi h\u1ec7 th\u1ed1ng t\u1ed5ng \u0111\u00e0i ch\u1ec9 v\u1edbi v\u00e0i thao t\u00e1c \u0111\u01a1n gi\u1ea3n. \u0110i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p m\u1edf r\u1ed9ng m\u00e1y nh\u00e1nh kh\u00f4ng gi\u1edbi h\u1ea1n trong khi ti\u1ebft ki\u1ec7m t\u1ed1i \u0111a th\u1eddi gian v\u00e0 chi ph\u00ed.<\/span><\/p>\n

    Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i<\/strong><\/h3>\n

    T\u1ed5ng \u0111\u00e0i IP s\u1eed d\u1ee5ng \u0111\u01b0\u1eddng truy\u1ec1n internet, c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c thi\u1ebft b\u1ecb \u0111\u1ea7u cu\u1ed1i kh\u00f4ng d\u00e2y, th\u1eadm ch\u00ed t\u00edch h\u1ee3p v\u1edbi \u0111i\u1ec7n tho\u1ea1i c\u00e1 nh\u00e2n c\u1ee7a nh\u00e2n vi\u00ean. \u0110\u1eb7c \u0111i\u1ec3m n\u00e0y cho ph\u00e9p nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 nh\u1eadn cu\u1ed9c g\u1ecdi c\u1ee7a kh\u00e1ch h\u00e0ng ngay c\u1ea3 khi kh\u00f4ng \u1edf v\u0103n ph\u00f2ng.<\/span><\/p>\n

    Ch\u1ee9c n\u0103ng n\u00e0y c\u0169ng t\u1ea1o \u0111i\u1ec1u ki\u1ec7n h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c online m\u1ecdi l\u00fac m\u1ecdi n\u01a1i. T\u1eeb \u0111\u00f3 gia t\u0103ng hi\u1ec7u qu\u1ea3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

    D\u1ec5 d\u00e0ng nh\u1eadn th\u1ea5y, t\u1ed5ng \u0111\u00e0i IP mang \u0111\u1ebfn nhi\u1ec1u l\u1ee3i \u00edch v\u01b0\u1ee3t tr\u1ed9i so v\u1edbi t\u1ed5ng \u0111\u00e0i truy\u1ec1n th\u1ed1ng nh\u1edd k\u1ebft h\u1ee3p nhi\u1ec1u c\u00f4ng ngh\u1ec7 v\u00e0 t\u00ednh n\u0103ng hi\u1ec7n \u0111\u1ea1i. S\u1eed d\u1ee5ng t\u1ed5ng \u0111\u00e0i IP gi\u00fap doanh nghi\u1ec7p gia t\u0103ng hi\u1ec7u qu\u1ea3 ch\u0103m s\u00f3c v\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng trong khi ti\u1ebft ki\u1ec7m nhi\u1ec1u<\/span>chi ph\u00ed l\u1eafp \u0111\u1eb7t<\/span> v\u00e0 m\u1edf r\u1ed9ng h\u1ec7 th\u1ed1ng. Do \u0111\u00f3, t\u1ed5ng \u0111\u00e0i IP tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 \u0111\u1eafc l\u1ef1c gi\u00fap c\u00e1c doanh nghi\u1ec7p t\u1ea1o ra l\u1ee3i th\u1ebf c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    \u0110\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng t\u01b0 v\u1ea5n v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng qua t\u1ed5ng \u0111\u00e0i, c\u00e1c doanh nghi\u1ec7p hi\u1ec7n nay c\u00f3 xu h\u01b0\u1edbng chuy\u1ec3n t\u1eeb t\u1ed5ng \u0111\u00e0i truy\u1ec1n th\u1ed1ng sang t\u1ed5ng \u0111\u00e0i IP. T\u1ed5ng \u0111\u00e0i \u0111i\u1ec7n tho\u1ea1i IP gi\u00fap c\u00e1c doanh nghi\u1ec7p gia t\u0103ng hi\u1ec7u qu\u1ea3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, qu\u1ea3n l\u00fd h\u1ec7 th\u1ed1ng t\u1ed5ng \u0111\u00e0i chuy\u00ean nghi\u1ec7p, \u0111\u1ed3ng th\u1eddi ti\u1ebft ki\u1ec7m r\u1ea5t nhi\u1ec1u chi ph\u00ed l\u1eafp \u0111\u1eb7t so v\u1edbi t\u1ed5ng \u0111\u00e0i truy\u1ec1n th\u1ed1ng.<\/strong><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/57409"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=57409"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/57409\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=57409"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=57409"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=57409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}