{"id":57456,"date":"2023-12-20T21:49:42","date_gmt":"2023-12-20T14:49:42","guid":{"rendered":"https:\/\/masterskills.org\/blog\/chinh-sach-messenger-moi-cai-ket-cua-chatbot-hay-co-hoi-nang-cao-chat-luong-dich-vu-cho-danh-nghiep.html"},"modified":"2023-12-20T21:49:42","modified_gmt":"2023-12-20T14:49:42","slug":"chinh-sach-messenger-moi-cai-ket-cua-chatbot-hay-co-hoi-nang-cao-chat-luong-dich-vu-cho-danh-nghiep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/chinh-sach-messenger-moi-cai-ket-cua-chatbot-hay-co-hoi-nang-cao-chat-luong-dich-vu-cho-danh-nghiep.html","title":{"rendered":"Ch\u00ednh s\u00e1ch Messenger m\u1edbi: C\u00e1i k\u1ebft c\u1ee7a Chatbot hay c\u01a1 h\u1ed9i n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 cho danh nghi\u1ec7p ?"},"content":{"rendered":"
\n

M\u1ed9t trong nh\u1eefng \u0111i\u1ec3m \u0111\u00e1ng ch\u00fa \u00fd\u00a0c\u1ee7a Facebook Messenger trong n\u1eeda \u0111\u1ea7u n\u0103m 2020 l\u00e0 vi\u1ec7c thay \u0111\u1ed5i\u00a0ch\u00ednh s\u00e1ch inbox \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng t\u1eeb ng\u00e0y 04\/03\/2020. V\u00e0o th\u1eddi \u0111i\u1ec3m \u0111\u01b0a ra th\u00f4ng b\u00e1o ch\u00ednh th\u1ee9c v\u1ec1 s\u1ef1 thay \u0111\u1ed5i, nhi\u1ec1u ng\u01b0\u1eddi \u0111\u00e3 cho r\u1eb1ng \u0111\u00e2y l\u00e0 \u201c ng\u00e0y t\u1eadn th\u1ebf \u201d c\u1ee7a chatbot v\u00e0 lo l\u1eafng vi\u1ec7c t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng s\u1ebd b\u1ecb \u1ea3nh h\u01b0\u1edfng.<\/p>\n

Tuy nhi\u00ean, h\u00e3y nh\u1edb r\u1eb1ng m\u1ee5c \u0111\u00edch ch\u00ednh c\u1ee7a\u00a0ch\u00ednh s\u00e1ch m\u1edbi\u00a0n\u00e0y l\u00e0 \u0111\u1ec3 b\u1ea3o v\u1ec7 v\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m cho ng\u01b0\u1eddi d\u00f9ng. \u0110i\u1ec1u n\u00e0y \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c, n\u1ebfu b\u1ea1n hi\u1ec3u v\u00e0 tu\u00e2n th\u1ee7 \u0111\u00fang c\u00e1c ch\u00ednh s\u00e1ch m\u00e0 Facebook Messenger \u0111\u01b0a ra, b\u1ea1n v\u1eabn l\u00e0 ng\u01b0\u1eddi l\u00e0m ch\u1ee7 cu\u1ed9c ch\u01a1i.<\/p>\n

T\u1ed5ng quan v\u1ec1 nh\u1eefng thay \u0111\u1ed5i trong ch\u00ednh s\u00e1ch m\u1edbi:<\/h2>\n

– Tin nh\u1eafn ti\u00eau chu\u1ea9n ( Tin nh\u1eafn 24h ):<\/strong> C\u00e1c doanh nghi\u1ec7p s\u1ebd c\u00f3 t\u1ed1i \u0111a 24 gi\u1edd \u0111\u1ec3 tr\u1ea3 l\u1eddi ng\u01b0\u1eddi d\u00f9ng. Tin nh\u1eafn \u0111\u01b0\u1ee3c g\u1eedi trong c\u1eeda s\u1ed5 24 gi\u1edd c\u00f3 th\u1ec3 ch\u1ee9a n\u1ed9i dung qu\u1ea3ng c\u00e1o. C\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ee7a ng\u01b0\u1eddi d\u00f9ng bao g\u1ed3m: g\u1eedi tin nh\u1eafn \u0111\u1ebfn trang; nh\u1ea5p v\u00e0o n\u00fat k\u00eau g\u1ecdi h\u00e0nh \u0111\u1ed9ng ( nh\u01b0 n\u00fat b\u1eaft \u0111\u1ea7u trong cu\u1ed9c tr\u00f2 chuy\u1ec7n tr\u00ean Messenger ); nh\u1ea5p v\u00e0o qu\u1ea3ng c\u00e1o v\u00e0 sau \u0111\u00f3 b\u1eaft \u0111\u1ea7u cu\u1ed9c tr\u00f2 chuy\u1ec7n v\u1edbi trang \u2026<\/p>\n

N\u1ebfu sau 24h kh\u00f4ng c\u00f3 ph\u1ea3n h\u1ed3i, doanh nghi\u1ec7p ch\u1ec9 c\u00f3 th\u1ec3 ti\u1ebfp t\u1ee5c nh\u1eafn tin cho kh\u00e1ch h\u00e0ng n\u1ebfu th\u1ecfa m\u00e3n 1 trong c\u00e1c \u0111i\u1ec1u ki\u1ec7n sau:<\/p>\n

– Th\u1ebb tin nh\u1eafn:<\/strong> Doanh nghi\u1ec7p v\u1eabn c\u00f3 th\u1ec3 g\u1eedi tin nh\u1eafn t\u1edbi kh\u00e1ch h\u00e0ng n\u1ebfu tin nh\u1eafn \u0111\u00f3 thu\u1ed9c v\u00e0o m\u1ed9t trong danh s\u00e1ch th\u1ebb tin nh\u1eafn v\u00e0 \u0111\u01b0\u1ee3c g\u1eafn th\u1ebb \u0111\u00fang v\u1edbi n\u1ed9i dung n\u00f3 truy\u1ec1n t\u1ea3i. Danh s\u00e1ch th\u1ebb t\u1ea1i \u0111\u00e2y.<\/p>\n

– Th\u00f4ng b\u00e1o m\u1ed9t l\u1ea7n:<\/strong> \u0110\u1ed1i v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u0103ng k\u00fd nh\u1eadn th\u00f4ng b\u00e1o ( v\u00ed d\u1ee5 nh\u01b0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u01b0u \u0111\u00e3i chu\u1ea9n b\u1ecb di\u1ec5n ra ) th\u00ec b\u1ea1n v\u1eabn c\u00f3 th\u1ec3 ti\u1ebfp t\u1ee5c g\u1eedi tin nh\u1eafn \u0111\u1ebfn kh\u00e1ch h\u00e0ng sau khi c\u1eeda s\u1ed5 24h k\u1ebft th\u00fac. Tuy nhi\u00ean, n\u1ed9i dung c\u1ee7a tin nh\u1eafn ch\u1ec9 \u0111\u01b0\u1ee3c li\u00ean quan \u0111\u1ebfn v\u1ea5n \u0111\u1ec1 m\u00e0 kh\u00e1ch \u0111\u00e3 \u0111\u0103ng k\u00fd tr\u01b0\u1edbc \u0111\u00f3 n\u1ebfu kh\u00f4ng s\u1ebd \u0111\u01b0\u1ee3c t\u00ednh l\u00e0 tin nh\u1eafn spam v\u00e0 vi ph\u1ea1m c\u00e1c ch\u00ednh s\u00e1ch m\u00e0 Facebook \u0111\u1ec1 ra. T\u00ecm hi\u1ec3u th\u00eam t\u1ea1i \u0111\u00e2y.<\/p>\n

– Tr\u1ea3 l\u1eddi ri\u00eang t\u01b0:<\/strong> Khi ng\u01b0\u1eddi d\u00f9ng t\u1ea1o nh\u1eadn x\u00e9t b\u00e0i \u0111\u0103ng ho\u1eb7c b\u00e0i \u0111\u0103ng c\u1ee7a kh\u00e1ch truy c\u1eadp tr\u00ean trang, tr\u1ea3 l\u1eddi ri\u00eang t\u01b0\u00a0cho ph\u00e9p doanh nghi\u1ec7p g\u1eedi m\u1ed9t tin nh\u1eafn d\u01b0\u1edbi d\u1ea1ng tr\u1ea3 l\u1eddi. Tr\u1ea3 l\u1eddi ri\u00eang t\u01b0 hi\u1ec7n c\u00f3 hi\u1ec7u l\u1ef1c trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb khi h\u00e0nh \u0111\u1ed9ng c\u1ee7a ng\u01b0\u1eddi d\u00f9ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.<\/p>\n

– G\u1eedi tin nh\u1eafn c\u1eadp nh\u1eadt:<\/strong> cho ph\u00e9p doanh nghi\u1ec7p g\u1eedi th\u00f4ng tin c\u1eadp nh\u1eadt th\u01b0\u1eddng xuy\u00ean \u0111\u1ebfn nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 \u0111\u0103ng k\u00fd trong Messenger. T\u00ednh n\u0103ng n\u00e0y ch\u1ec9 kh\u1ea3 d\u1ee5ng cho c\u00e1c trang tin t\u1ee9c \u0111\u00e3 \u0111\u0103ng k\u00fd theo Ch\u1ec9 m\u1ee5c trang tin t\u1ee9c Facebook (NPI).<\/p>\n

– Tin nh\u1eafn \u0111\u01b0\u1ee3c t\u00e0i tr\u1ee3:<\/strong> Tin nh\u1eafn \u0111\u01b0\u1ee3c t\u00e0i tr\u1ee3 cho ph\u00e9p b\u1ea1n g\u1eedi c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i \u0111\u1ebfn nh\u1eefng kh\u00e1ch h\u00e0ng \u0111\u00e3 li\u00ean l\u1ea1c v\u1edbi doanh nghi\u1ec7p trong Messenger. Tin nh\u1eafn \u0111\u01b0\u1ee3c t\u00e0i tr\u1ee3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u1eedi b\u00ean ngo\u00e0i c\u1eeda s\u1ed5 nh\u1eafn tin ti\u00eau chu\u1ea9n 24 gi\u1edd v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c g\u1eafn nh\u00e3n \u201d \u0110\u01b0\u1ee3c t\u00e0i tr\u1ee3\u201d trong cu\u1ed9c tr\u00f2 chuy\u1ec7n.<\/p>\n

> Xem chi ti\u1ebft c\u00e1c thay \u0111\u1ed5i t\u1ea1i b\u00e0i vi\u1ebft: C\u1eadp nh\u1eadt nh\u1eefng thay \u0111\u1ed5i trong ch\u00ednh s\u00e1ch inbox n\u0103m 2020<\/p>\n

\"facebook-messenger-5a09fe9b482c520037ea7cda-compressor\"<\/p>\n

Doanh nghi\u1ec7p n\u00ean l\u00e0m g\u00ec \u0111\u1ec3 th\u00edch \u1ee9ng v\u1edbi c\u00e1c thay \u0111\u1ed5i ?<\/h2>\n

Nh\u1eefng thay \u0111\u1ed5i \u0111\u1ebfn t\u1eeb ch\u00ednh s\u00e1ch m\u1edbi \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c b\u1ea1n s\u1ebd ph\u1ea3i th\u1ef1c hi\u1ec7n \u0111i\u1ec1u ch\u1ec9nh c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb sao cho ph\u00f9 h\u1ee3p nh\u1ea5t. Tuy nhi\u00ean, Facebook Messenger c\u0169ng tuy\u00ean b\u1ed1 r\u1eb1ng b\u00ean c\u1ea1nh vi\u1ec7c b\u1ea3o v\u1ec7 l\u1ee3i \u00edch ng\u01b0\u1eddi d\u00f9ng, c\u00e1c thay \u0111\u1ed5i tr\u00ean c\u0169ng khuy\u1ebfn kh\u00edch doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n 2 \u0111i\u1ec1u sau:<\/p>\n

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  • N\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 th\u1eddi gian ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng.<\/li>\n
  • X\u00e2y d\u1ef1ng h\u1ec7 sinh th\u00e1i l\u00e0nh m\u1ea1nh: t\u1eadp trung v\u00e0o gi\u00e1 tr\u1ecb c\u1ee7a ng\u01b0\u1eddi d\u00f9ng, mang \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng tuy\u1ec7t \u0111\u1ed1i t\u1eeb \u0111\u00f3 t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng.<\/li>\n<\/ul>\n

    M\u1eb7c d\u00f9 nh\u1eefng \u0111i\u1ec1u tr\u00ean kh\u00f4ng d\u1ec5 g\u00ec \u0111\u1ea1t \u0111\u01b0\u1ee3c, nh\u01b0ng ch\u1ec9 c\u1ea7n tu\u00e2n th\u1ee7 \u0111\u00fang c\u00e1c ch\u00ednh s\u00e1ch \u0111\u1ec1 ra th\u00ec doanh nghi\u1ec7p c\u1ee7a b\u1ea1n ch\u1eafc ch\u1eafn s\u1ebd th\u00edch \u1ee9ng t\u1ed1t v\u00e0 ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd. Subiz g\u1ee3i \u00fd \u0111\u1ebfn b\u1ea1n 5 c\u00e1ch th\u00edch \u1ee9ng gi\u00fap ti\u1ebft ki\u1ec7m t\u1ed1i \u0111a chi ph\u00ed v\u00e0 duy tr\u00ec k\u1ebft n\u1ed1i \u0111\u1ebfn m\u1ecdi kh\u00e1ch h\u00e0ng nh\u01b0 sau:<\/p>\n

    1. Cung c\u1ea5p \u0111\u00fang gi\u00e1 tr\u1ecb cho kh\u00e1ch h\u00e0ng<\/strong><\/p>\n

    \u0110\u00e3 qua r\u1ed3i c\u00e1i th\u1eddi g\u1eedi h\u00e0ng lo\u1ea1t c\u00e1c tin nh\u1eafn qu\u1ea3ng c\u00e1o theo ph\u01b0\u01a1ng ch\u00e2m \u201c th\u00e0 g\u1eedi nh\u1ea7m c\u00f2n h\u01a1n b\u1ecf s\u00f3t \u201d g\u00e2y kh\u00f3 ch\u1ecbu cho kh\u00e1ch h\u00e0ng. C\u00e1c doanh nghi\u1ec7p gi\u1edd \u0111\u00e2y c\u1ea7n ph\u1ea3i d\u00e0nh th\u1eddi gian ph\u00e2n t\u00edch t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean s\u1edf th\u00edch v\u00e0 nhu c\u1ea7u th\u1ef1c s\u1ef1 c\u1ee7a m\u1ed7i ng\u01b0\u1eddi. \u0110\u1eb7c bi\u1ec7t v\u1edbi ch\u00ednh s\u00e1ch tin nh\u1eafn 24h, n\u1ebfu mu\u1ed1n ti\u1ebfp t\u1ee5c t\u01b0\u01a1ng t\u00e1c, b\u1ea1n b\u1eaft bu\u1ed9c ph\u1ea3i thu h\u00fat \u0111\u01b0\u1ee3c s\u1ef1 ch\u00fa \u00fd c\u1ee7a h\u1ecd. C\u01a1 h\u1ed9i g\u1eedi tin ch\u1ec9 c\u00f3 m\u1ed9t l\u1ea7n, g\u1eedi sai th\u00f4ng \u0111i\u1ec7p \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c b\u1ea1n \u0111\u00e3 m\u1ea5t \u0111i m\u1ed9t kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n

    N\u1ed9i dung th\u00f4ng \u0111i\u1ec7p c\u1ea7n ng\u1eafn g\u1ecdn, kh\u00f4ng g\u00e2y ph\u1ea3n c\u1ea3m, kh\u00f3 ch\u1ecbu v\u00e0 \u0111i th\u1eb3ng v\u00e0o v\u1ea5n \u0111\u1ec1 kh\u00e1ch h\u00e0ng quan t\u00e2m. B\u1ea1n c\u00f3 th\u1ec3 g\u1eedi k\u00e8m c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh gi\u1ea3m gi\u00e1, qu\u00e0 t\u1eb7ng \u2026 nh\u1eb1m t\u0103ng th\u00eam s\u1ef1 h\u1ea5p d\u1eabn. B\u00ean c\u1ea1nh \u0111\u00f3, t\u1eeb l\u00e2u nhi\u1ec1u ng\u01b0\u1eddi \u0111\u00e3 c\u00f3 \u00e1c c\u1ea3m v\u1edbi tin nh\u1eafn r\u00e1c v\u00e0 c\u00f3 xu h\u01b0\u1edbng t\u1eaft ngay tin nh\u1eafn \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn sau khi \u0111\u1ecdc l\u01b0\u1edbt n\u1ed9i dung b\u00ean trong. V\u00ec v\u1eady, h\u00e3y \u0111\u1eb7t nh\u1eefng th\u00f4ng tin quan tr\u1ecdng l\u00ean \u0111\u1ea7u ti\u00ean nh\u1eb1m \u0111\u1ea3m b\u1ea3o kh\u00e1ch h\u00e0ng n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c th\u00f4ng \u0111i\u1ec7p b\u1ea1n g\u1eedi \u0111\u1ebfn ch\u1ec9 trong v\u00e0i gi\u00e2y ng\u1eafn ng\u1ee7i.<\/p>\n

    2. Chia nh\u1ecf th\u00f4ng \u0111i\u1ec7p g\u1eedi \u0111i trong 24h<\/strong><\/p>\n

    Nh\u1eafc l\u1ea1i m\u1ed9t ch\u00fat v\u1ec1 ch\u00ednh s\u00e1ch tin nh\u1eafn 24h c\u1ee7a Messenger: doanh nghi\u1ec7p c\u00f3 quy\u1ec1n g\u1eedi c\u00e1c tin nh\u1eafn ( bao g\u1ed3m n\u1ed9i dung qu\u1ea3ng c\u00e1o ) \u0111\u1ebfn kh\u00e1ch h\u00e0ng trong 24h. \u0110\u00e2y ch\u00ednh l\u00e0 \u201c kho\u1ea3ng th\u1eddi gian v\u00e0ng \u201d \u0111\u1ec3 doanh nghi\u1ec7p tho\u1ea3i m\u00e1i k\u1ebft n\u1ed1i \u0111\u1ebfn kh\u00e1ch h\u00e0ng m\u00e0 kh\u00f4ng b\u1ecb gi\u1edbi h\u1ea1n v\u1ec1 n\u1ed9i dung v\u00e0 s\u1ed1 l\u01b0\u1ee3ng tin g\u1eedi \u0111i. Tuy nhi\u00ean kh\u00f4ng v\u00ec th\u1ebf m\u00e0 b\u1ea1n \u0111\u01b0\u1ee3c ph\u00e9p \u201c kh\u1ee7ng b\u1ed1 \u201d kh\u00e1ch b\u1edfi h\u00e0ng lo\u1ea1t nh\u1eefng tin nh\u1eafn v\u00f4 ngh\u0129a, th\u00fac \u00e9p v\u00e0 g\u00e2y kh\u00f3 ch\u1ecbu \u0111\u1ebfn h\u1ecd. \u0110\u1ec3 t\u1eadn d\u1ee5ng hi\u1ec7u qu\u1ea3 24h tr\u00ean, nh\u1ea5t \u0111\u1ecbnh b\u1ea1n ph\u1ea3i x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c r\u00f5 r\u00e0ng v\u00e0 l\u00ean n\u1ed9i dung g\u1eedi \u0111i h\u1ee3p l\u00fd.<\/p>\n

    Th\u00f4ng th\u01b0\u1eddng, chatbot s\u1ebd g\u1eedi tin nh\u1eafn ngay khi kh\u00e1ch h\u00e0ng c\u00f3 h\u00e0nh \u0111\u1ed9ng t\u01b0\u01a1ng t\u00e1c \u0111\u1ec3 b\u1eaft \u0111\u1ea7u c\u00e2u chuy\u1ec7n v\u1edbi h\u1ecd. N\u1ed9i dung tin nh\u1eafn s\u1ebd bao g\u1ed3m\u00a0to\u00e0n b\u1ed9\u00a0th\u00f4ng tin m\u00e0 doanh nghi\u1ec7p mu\u1ed1n n\u00f3i \u0111\u1ebfn. Nh\u01b0ng, \u0111\u00e3 \u0111\u1ebfn l\u00fac b\u1ea1n n\u00ean suy ngh\u0129 v\u1ec1 vi\u1ec7c lo\u1ea1i b\u1edbt c\u00e1c th\u00f4ng tin trong tin nh\u1eafn g\u1eedi \u0111i l\u1ea7n \u0111\u1ea7u ti\u00ean nh\u1eb1m th\u00edch \u1ee9ng v\u1edbi ch\u00ednh s\u00e1ch m\u1edbi v\u00e0 \u0111\u01b0a kh\u00e1ch h\u00e0ng quay l\u1ea1i trong tr\u01b0\u1eddng h\u1ee3p h\u1ecd r\u1eddi \u0111i qu\u00e1 s\u1edbm v\u00e0 kh\u00f4ng \u0111\u1ec3 l\u1ea1i b\u1ea5t k\u1ef3 t\u01b0\u01a1ng t\u00e1c n\u00e0o.<\/p>\n

    H\u00e3y chia c\u00e1c th\u00f4ng \u0111i\u1ec7p b\u1ea1n mu\u1ed1n th\u1ec3 hi\u1ec7n th\u00e0nh m\u1ed9t chu\u1ed7i tin nh\u1eafn xuy\u00ean su\u1ed1t trong 24h \u0111\u1ec3 chia s\u1ebb nh\u1eefng th\u00f4ng tin c\u00f3 gi\u00e1 tr\u1ecb, thu h\u00fat kh\u00e1ch h\u00e0ng. T\u1ea5t nhi\u00ean s\u1ed1 l\u01b0\u1ee3ng tin nh\u1eafn g\u1eedi \u0111i nhi\u1ec1u hay \u00edt l\u00e0 t\u00f9y \u1edf b\u1ea1n, nh\u01b0ng quy\u1ebft \u0111\u1ecbnh ti\u1ebfp t\u1ee5c theo d\u00f5i hay ch\u1eb7n tin nh\u1eafn l\u1ea1i n\u1eb1m \u1edf kh\u00e1ch h\u00e0ng. L\u1eddi khuy\u00ean \u0111\u01b0\u1ee3c \u0111\u01b0a ra l\u00e0 b\u1ea1n ch\u1ec9 n\u00ean g\u1eedi 2 \u2013 3 tin nh\u1eafn, kh\u00f4ng \u00edt c\u0169ng kh\u00f4ng nhi\u1ec1u h\u01a1n. \u201c M\u01b0a d\u1ea7m th\u00ec th\u1ea5m l\u00e2u \u201d c\u00f2n m\u01b0a to qu\u00e1 \u1eaft s\u1ebd t\u1ea1o th\u00e0nh b\u00e3o, v\u00ec v\u1eady \u0111\u1eebng qu\u00e1 v\u1ed9i v\u00e0ng khi g\u1eedi tin nh\u1eafn n\u1ebfu b\u1ea1n kh\u00f4ng mu\u1ed1n \u0111\u00f3n nh\u1eadn c\u01a1n th\u1ecbnh n\u1ed9 \u0111\u1ebfn t\u1eeb kh\u00e1ch h\u00e0ng.<\/p>\n

    \"Messenger-Flowers-796x417-compressor\"<\/p>\n

    3. C\u00e0i \u0111\u1eb7t n\u00fat ( button ) c\u00e2u tr\u1ea3 l\u1eddi nhanh \u0111i k\u00e8m tin nh\u1eafn<\/strong><\/p>\n

    C\u00e1i k\u1ebft \u0111\u1eb9p nh\u1ea5t sau khi tin nh\u1eafn \u0111\u01b0\u1ee3c g\u1eedi \u0111i \u0111\u00f3 l\u00e0 nh\u1eadn l\u1ea1i ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng. V\u00ec v\u1eady h\u00e3y c\u1ed1 g\u1eafng r\u00fat ng\u1eafn th\u1eddi gian thao t\u00e1c c\u1ee7a kh\u00e1ch \u0111\u1ec3 nhanh ch\u00f3ng nh\u1eadn \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 l\u1eddi. Vi\u1ec7c c\u00e0i \u0111\u1eb7t c\u00e2u tr\u1ea3 l\u1eddi nhanh \u0111i k\u00e8m tin nh\u1eafn kh\u00f4ng ch\u1ec9 t\u0103ng kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c m\u00e0 c\u00f2n m\u1edf ra c\u00e1c c\u01a1 h\u1ed9i gi\u00fap doanh nghi\u1ec7p b\u00e1m \u0111u\u1ed5i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n

    V\u00ed d\u1ee5: Anh Ngh\u0129a \u0111\u1ec3 l\u1ea1i b\u00ecnh lu\u1eadn v\u00e0o b\u00e0i vi\u1ebft \u201c \u01afu \u0111\u00e3i m\u1eebng sinh nh\u1eadt \u201d tr\u00ean fanpage. M\u1ed9t tin nh\u1eafn t\u1ef1 \u0111\u1ed9ng \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn v\u1edbi n\u1ed9i dung: \u201c Tu\u1ea7n l\u1ec5 sinh nh\u1eadt \u0111ang di\u1ec5n ra \u0111\u1ea7y s\u00f4i \u0111\u1ed9ng. Thay l\u1eddi c\u1ea3m \u01a1n, Porcupine g\u1eedi \u0111\u1ebfn b\u1ea1n m\u00e3 gi\u1ea3m gi\u00e1 70% \u00e1p d\u1ee5ng v\u1edbi to\u00e0n b\u1ed9 s\u1ea3n ph\u1ea9m nguy\u00ean gi\u00e1. \u0110\u1eebng qu\u00ean b\u1ea5m theo d\u00f5i v\u00e0 l\u01b0u l\u1ea1i th\u00f4ng tin \u0111\u1ec3 kh\u00f4ng b\u1ecf l\u1ee1 si\u00eau \u01b0u \u0111\u00e3i s\u1eafp di\u1ec5n ra b\u1ea1n nh\u00e9 ^^ \u201d. \u0110i k\u00e8m n\u1ed9i dung tin nh\u1eafn l\u00e0 3 button nh\u01b0 sau: Nh\u1eadn qu\u00e0 ngay \u2013 \u0110\u0103ng k\u00fd theo d\u00f5i \u2013 \u0110\u1ec3 l\u1ea1i th\u00f4ng tin.<\/em><\/p>\n

    – \u0110\u1ea7u ti\u00ean, \u0111i t\u1eeb kh\u1ea3 n\u0103ng th\u1ea5p nh\u1ea5t l\u00e0 anh Ngh\u0129a nh\u1ea5n v\u00e0o button \u201c \u0110\u1ec3 l\u1ea1i th\u00f4ng tin \u201d trong l\u1ea7n \u0111\u1ea7u ti\u00ean. Button n\u00e0y s\u1ebd d\u1eabn anh \u0111\u1ebfn trang \u01b0u \u0111\u00e3i tr\u00ean website c\u1ee7a doanh nghi\u1ec7p. T\u1ea1i \u0111\u00e2y, b\u1ea1n s\u1ebd c\u00e0i Subiz Pop-Up v\u1edbi n\u1ed9i dung h\u1ecfi th\u00f4ng tin \u0111\u1ec3 thu th\u1eadp h\u1ecd t\u00ean, s\u1ed1 \u0111i\u1ec7n v\u00e0 email c\u1ee7a kh\u00e1ch h\u00e0ng. V\u1edbi nh\u1eefng th\u00f4ng tin \u0111\u00f3, vi\u1ec7c b\u00e1m \u0111u\u1ed5i s\u1ebd kh\u00f4ng c\u00f2n l\u00e0 \u0111i\u1ec1u kh\u00f3 kh\u0103n b\u1edfi ngay c\u1ea3 khi tin nh\u1eafn 24h \u0111\u00f3ng l\u1ea1i v\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 t\u01b0\u01a1ng t\u00e1c qua Messenger kh\u00f4ng c\u00f2n th\u00ec b\u1ea1n v\u1eabn c\u00f3 th\u1ec3 g\u1eedi email ho\u1eb7c tin nh\u1eafn v\u0103n b\u1ea3n \u0111\u1ebfn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110\u1eb7c bi\u1ec7t, trong n\u1ed9i dung email, b\u1ea1n ti\u1ebfp t\u1ee5c \u0111\u1eb7t m\u1ed9t button ch\u1eb3ng h\u1ea1n nh\u01b0 \u201c Li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i \u201d sau \u0111\u00f3 g\u1eafn \u0111\u01b0\u1eddng d\u1eabn v\u1ec1 Messenger nh\u1eb1m m\u1edf l\u1ea1i c\u1eeda s\u1ed5 24h v\u00e0 ti\u1ebfp t\u1ee5c t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean \u0111\u00f3.<\/em><\/p>\n

    – Tr\u01b0\u1eddng h\u1ee3p 2 l\u00e0 anh Ngh\u0129a l\u1ef1a ch\u1ecdn n\u00fat \u201c \u0110\u0103ng k\u00fd theo d\u00f5i \u201d: \u0111\u00e2y ch\u00ednh l\u00e0 l\u00fac b\u1ea1n t\u1eadn d\u1ee5ng m\u00e3 API c\u1ee7a \u0111i\u1ec1u ki\u1ec7n Th\u00f4ng b\u00e1o m\u1ed9t l\u1ea7n. Sau khi nh\u1ea5n v\u00e0o \u0111\u0103ng k\u00fd theo d\u00f5i, lu\u1eadt th\u00f4ng b\u00e1o m\u1ed9t l\u1ea7n \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t v\u00e0 b\u1ea1n s\u1ebd ti\u1ebfp t\u1ee5c g\u1eedi c\u00e1c th\u00f4ng tin \u0111\u1ebfn anh Ngh\u0129a ngay c\u1ea3 khi c\u1eeda s\u1ed5 24h \u0111\u00f3ng l\u1ea1i.<\/em><\/p>\n

    – Cu\u1ed1i c\u00f9ng, v\u1edbi m\u1ed9t \u01b0u \u0111\u00e3i h\u1ea5p d\u1eabn nh\u01b0 v\u1eady, kh\u1ea3 n\u0103ng cao nh\u1ea5t l\u00e0 anh Ngh\u0129a s\u1ebd nh\u1ea5n v\u00e0o \u201c Nh\u1eadn qu\u00e0 ngay \u201d. Khi \u0111\u00f3 b\u1ea1n ch\u1ec9 c\u1ea7n th\u1ef1c hi\u1ec7n theo c\u00e1c b\u01b0\u1edbc sau:<\/em><\/p>\n

      \n
    • B\u01b0\u1edbc 1: Ti\u1ebfp t\u1ee5c g\u1eedi tin nh\u1eafn v\u1edbi n\u1ed9i dung \u201c T\u1eb7ng b\u1ea1n m\u00e3 \u01b0u \u0111\u00e3i NHIM70 \u2013 gi\u1ea3m 70% \u00e1p d\u1ee5ng v\u1edbi to\u00e0n b\u1ed9 s\u1ea3n ph\u1ea9m nguy\u00ean gi\u00e1. Nh\u1ea5n theo d\u00f5i \u0111\u1ec3 tr\u1edf th\u00e0nh 1 trong nh\u1eefng ng\u01b0\u1eddi \u0111\u1ea7u ti\u00ean nh\u1eadn th\u00f4ng tin v\u1ec1 si\u00eau \u01b0u \u0111\u00e3i di\u1ec5n ra v\u00e0o ng\u00e0y 26\/07 t\u1edbi \u0111\u00e2y \u201d c\u00f9ng n\u00fat \u201c \u0110\u0103ng k\u00fd theo d\u00f5i \u201d \u1edf ph\u00eda d\u01b0\u1edbi. N\u1ebfu anh Ngh\u0129a nh\u1ea5n v\u00e0o n\u00fat \u0111\u00f3, qu\u00e1 tr\u00ecnh di\u1ec5n ra s\u1ebd t\u01b0\u01a1ng t\u1ef1 v\u1edbi tr\u01b0\u1eddng h\u1ee3p th\u1ee9 2 v\u00e0 l\u00fac n\u00e0y b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi tin nh\u1eafn ti\u1ebfp theo ngo\u00e0i khung 24h. <\/em><\/li>\n
    • B\u01b0\u1edbc 2: G\u1eedi tin nh\u1eafn v\u1edbi n\u1ed9i dung \u201c M\u00c3 SI\u00caU \u01afU \u0110\u00c3I V\u00c0 V\u00d2NG QUAY MAY M\u1eaeN S\u1eaeP XU\u1ea4T HI\u1ec6N. Tham gia c\u00f9ng ch\u00fang m\u00ecnh ngay b\u1ea1n nh\u00e9 ^^ \u201d. T\u1ea5t nhi\u00ean, ph\u00eda d\u01b0\u1edbi v\u1eabn l\u00e0 n\u00fat \u201c Tham gia \u201d.\u00a0<\/em>N\u00fat \u201c Tham gia \u201d v\u00e0 \u201c \u0110\u1ec3 l\u1ea1i th\u00f4ng tin \u201d c\u1ee7a tr\u01b0\u1eddng h\u1ee3p 1 ch\u1ec9 kh\u00e1c nhau v\u1ec1 n\u1ed9i dung c\u00f2n quy tr\u00ecnh th\u1ef1c hi\u1ec7n v\u1eabn l\u00e0 m\u1ed9t. M\u1ee5c \u0111\u00edch l\u00e0 \u0111\u1ec3 \u0111i\u1ec1u h\u01b0\u1edbng anh Ngh\u0129a sang trang web v\u00e0 thu th\u1eadp th\u00f4ng tin nh\u1eb1m gia t\u0103ng c\u01a1 h\u1ed9i ti\u1ebfp c\u1eadn tr\u00ean nhi\u1ec1u k\u00eanh kh\u00e1c nhau.<\/em><\/li>\n<\/ul>\n

      4. T\u1eadn d\u1ee5ng m\u1ecdi c\u01a1 h\u1ed9i \u0111\u1ec3 k\u00edch ho\u1ea1t tin nh\u1eafn 24h<\/strong><\/p>\n

      Theo lu\u1eadt, c\u1eeda s\u1ed5 24h \u0111\u01b0\u1ee3c m\u1edf l\u1ea1i ngay khi kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh \u0111\u1ed9ng t\u01b0\u01a1ng t\u00e1c. \u0110\u1ec3 khuy\u1ebfn kh\u00edch vi\u1ec7c nh\u1eafn tin, tr\u01b0\u1edbc h\u1ebft h\u00e3y \u0111\u1ea3m b\u1ea3o kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 nhanh ch\u00f3ng k\u1ebft n\u1ed1i \u0111\u1ebfn b\u1ea1n \u1edf nhi\u1ec1u v\u1ecb tr\u00ed nh\u1ea5t c\u00f3 th\u1ec3.<\/p>\n

        \n
      • T\u00edch h\u1ee3p Facebook Messenger tr\u00ean website:<\/strong> Facebook Messenger s\u1ebd t\u1ea1o m\u1ed9t c\u1eeda s\u1ed5 chat tr\u00ean website gi\u00fap kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng k\u1ebft n\u1ed1i v\u00e0 t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi t\u01b0 v\u1ea5n vi\u00ean m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i truy c\u1eadp Fanpage c\u1ee7a doanh nghi\u1ec7p. C\u00e1c tin nh\u1eafn n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n v\u1ec1 Fanpage v\u00e0 \u0111\u01b0\u1ee3c t\u00ednh l\u00e0 m\u1ed9t h\u00e0nh \u0111\u1ed9ng t\u01b0\u01a1ng t\u00e1c th\u1ecfa m\u00e3n \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 k\u00edch ho\u1ea1t tin nh\u1eafn 24h. L\u01b0u \u00fd: L\u01b0\u1ee3ng t\u01b0\u01a1ng t\u00e1c c\u00f3 th\u1ec3 gi\u1ea3m \u0111\u1ebfn 60% n\u1ebfu nh\u01b0 b\u1ea1n thay th\u1ebf c\u1eeda s\u1ed5 chat Subiz b\u1eb1ng c\u1eeda s\u1ed5 chat c\u1ee7a Messenger. C\u00e1ch l\u00e0m n\u00e0y ch\u1ec9 d\u00e0nh cho nh\u1eefng website mu\u1ed1n c\u00e0i Messenger v\u00e0 qu\u1ea3n l\u00fd ch\u00fang b\u1eb1ng n\u1ec1n t\u1ea3ng Subiz.<\/li>\n
      • \u0110\u00ednh k\u00e8m \u0111\u01b0\u1eddng d\u1eabn v\u1ec1 Messenger tr\u00ean email ho\u1eb7c c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng:<\/strong> b\u1eb1ng c\u00e1ch \u0111\u1eb7t c\u00e1c button li\u00ean h\u1ec7 ho\u1eb7c m\u00e3 h\u00f3a d\u01b0\u1edbi d\u1ea1ng m\u00e3 QR v\u00e0o trong email, t\u1edd r\u01a1i qu\u1ea3ng c\u00e1o ho\u1eb7c tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i, kh\u00e1ch h\u00e0ng s\u1ebd d\u1ec5 d\u00e0ng nh\u00ecn th\u1ea5y v\u00e0 k\u1ebft n\u1ed1i \u0111\u1ebfn doanh nghi\u1ec7p b\u1ea5t c\u1ee9 l\u00fac n\u00e0o.<\/li>\n<\/ul>\n

        5. T\u1eadp trung b\u00e1n h\u00e0ng \u0111a k\u00eanh<\/strong><\/p>\n

        K\u1ebft qu\u1ea3 cu\u1ed9c kh\u1ea3o s\u00e1t c\u1ee7a Harvard Business Review tr\u00ean 45.000 ng\u01b0\u1eddi cho th\u1ea5y 73% kh\u00e1ch h\u00e0ng c\u00f3 xu h\u01b0\u1edbng mua s\u1eafm tr\u00ean nhi\u1ec1u k\u00eanh. Th\u1eadm ch\u00ed s\u1ed1 ti\u1ec1n h\u1ecd b\u1ecf ra cho c\u00e1c giao d\u1ecbch \u0111a k\u00eanh g\u1ea5p 3 l\u1ea7n so v\u1edbi nh\u1eefng ng\u01b0\u1eddi mua h\u00e0ng tr\u00ean m\u1ed9t k\u00eanh. \u0110i\u1ec1u n\u00e0y m\u1ed9t l\u1ea7n n\u1eefa kh\u1eb3ng \u0111\u1ecbnh, vi\u1ec7c m\u1edf r\u1ed9ng chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb nh\u1eb1m ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng tr\u00ean c\u00e1c k\u00eanh ngo\u00e0i Messenger l\u00e0 m\u1ed9t b\u01b0\u1edbc \u0111i th\u00f4ng minh gi\u00fap doanh nghi\u1ec7p kh\u00f4ng b\u1ecb ph\u1ee5 thu\u1ed9c qu\u00e1 nhi\u1ec1u v\u00e0o m\u1ed9t n\u1ec1n t\u1ea3ng nh\u1ea5t \u0111\u1ecbnh v\u00e0 lu\u00f4n duy tr\u00ec s\u1ef1 ph\u00e1t tri\u1ec3n l\u00e2u d\u00e0i.<\/p>\n

        B\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng Messenger \u0111\u1ec3 b\u1eaft \u0111\u1ea7u qu\u00e1 tr\u00ecnh mua s\u1eafm c\u1ee7a kh\u00e1ch h\u00e0ng, sau \u0111\u00f3 c\u1ed1 g\u1eafng thu th\u1eadp th\u00f4ng tin li\u00ean h\u1ec7 b\u1eb1ng nhi\u1ec1u c\u00e1ch \u0111\u1ec3 ti\u1ebfp c\u1eadn tr\u00ean c\u00e1c k\u00eanh kh\u00e1c nhau. Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp t\u1ea1i ph\u1ea7n 3 v\u00e0 4 trong b\u00e0i vi\u1ebft, khi c\u00f3 \u0111\u01b0\u1ee3c th\u00f4ng tin c\u1ee7a kh\u00e1ch, vi\u1ec7c b\u00e1m \u0111u\u1ed5i tr\u00ean c\u00e1c k\u00eanh nh\u01b0 SMS, Email, Website, Zalo \u2026 kh\u00f4ng c\u00f2n l\u00e0 b\u00e0i to\u00e1n kh\u00f3. V\u1ea5n \u0111\u1ec1 \u0111\u1eb7t ra \u1edf \u0111\u00e2y l\u00e0 khi t\u01b0\u01a1ng t\u00e1c \u0111a k\u00eanh, d\u1eef li\u1ec7u r\u1ea5t d\u1ec5 b\u1ecb tr\u00f9ng l\u1eb7p, ch\u1ed3ng ch\u00e9o l\u00ean nhau l\u00e0m gi\u1ea3m t\u1ed1c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c v\u00e0 g\u00e2y nhi\u1ec1u kh\u00f3 kh\u0103n trong vi\u1ec7c qu\u1ea3n l\u00fd d\u1eef li\u1ec7u.<\/p>\n

        \"jkgkjg-compressor\"<\/p>\n

        \u201c \u0110a k\u00eanh \u201d ch\u1ec9 l\u00e0 y\u1ebfu t\u1ed1 c\u1ea7n, \u201c T\u1eadp trung \u201d m\u1edbi ch\u00ednh l\u00e0 ch\u00eca kh\u00f3a m\u1edf ra th\u00e0nh c\u00f4ng cho doanh nghi\u1ec7p.<\/p>\n<\/div>\n

        Subiz mang \u0111\u1ebfn b\u1ed9 c\u00f4ng c\u1ee5 to\u00e0n di\u1ec7n gi\u00fap t\u1eadp trung to\u00e0n b\u1ed9 tin nh\u1eafn ngay t\u1ea1i m\u1ed9t giao di\u1ec7n duy nh\u1ea5t, thu h\u00fat kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, t\u01b0\u01a1ng t\u00e1c nhanh ch\u00f3ng, b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 v\u00e0 ch\u0103m s\u00f3c sau b\u00e1n tuy\u1ec7t v\u1eddi. C\u00e1c t\u00ednh n\u0103ng ch\u00ednh bao g\u1ed3m:<\/p>\n

          \n
        • K\u1ebft n\u1ed1i real-time m\u1ecdi t\u01b0\u01a1ng t\u00e1c tr\u00ean c\u00e1c k\u00eanh ( website, email, fanpage, messenger, zalo\u2026 ) gi\u00fap b\u1ea1n nhanh ch\u00f3ng nh\u1eadn tin nh\u1eafn v\u00e0 k\u1ecbp th\u1eddi ph\u1ea3n h\u1ed3i tr\u01b0\u1edbc khi c\u1eeda s\u1ed5 24h \u0111\u00f3ng l\u1ea1i.<\/li>\n
        • N\u00e2ng cao t\u1ed1c \u0111\u1ed9 ph\u1ea3n h\u1ed3i v\u1edbi t\u00ednh n\u0103ng Automation (t\u1ef1 \u0111\u1ed9ng tr\u1ea3 l\u1eddi v\u00e0 thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng ), th\u01b0 vi\u1ec7n c\u00e2u tr\u1ea3 l\u1eddi m\u1eabu, chatbot h\u1ed7 tr\u1ee3\u2026<\/li>\n
        • T\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i v\u1edbi Subiz Pop Up: t\u1ef1 \u0111\u1ed9ng chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch truy c\u1eadp th\u00e0nh kh\u00e1ch mua h\u00e0ng v\u00e0 l\u00e0m gi\u00e0u th\u00eam t\u1ec7p kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng cho doanh nghi\u1ec7p.<\/li>\n
        • Subiz App Mobile: tho\u1ea3i m\u00e1i l\u00e0m vi\u1ec7c v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u1edf b\u1ea5t c\u1ee9 \u0111\u00e2u.<\/li>\n
        • B\u1ed9 c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 gi\u00fap n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng: t\u1ef1 \u0111\u1ed9ng g\u1eafn ticket \u2013 ghi nh\u1edb v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng, g\u1eafn tag\u00a0cu\u1ed9c h\u1ed9i tho\u1ea1i, t\u1ef1 \u0111\u1ed9ng g\u1eedi email th\u00f4ng b\u00e1o \u0111\u1ebfn t\u01b0 v\u1ea5n vi\u00ean ngay khi c\u00f3 kh\u00e1ch h\u00e0ng t\u01b0\u01a1ng t\u00e1c, \u2026<\/li>\n
        • Ph\u00e2n chia c\u00f4ng vi\u1ec7c r\u00f5 r\u00e0ng theo c\u00e1c \u0111i\u1ec1u ki\u1ec7n c\u1ee5 th\u1ec3, h\u1ec7 th\u1ed1ng b\u00e1o c\u00e1o chi ti\u1ebft ch\u1ea5t l\u01b0\u1ee3ng l\u00e0m vi\u1ec7c v\u00e0 th\u1ed1ng k\u00ea cu\u1ed9c h\u1ed9i tho\u1ea1i.<\/li>\n
        • Subiz Live \u2013 quan s\u00e1t h\u00e0nh \u0111\u1ed9ng v\u00e0 \u0111\u1ecbnh v\u1ecb ch\u00ednh x\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng tr\u00ean trang.<\/li>\n
        • L\u01b0u tr\u1eef v\u00e0 xu\u1ea5t c\u00e1c d\u1eef li\u1ec7u ( th\u00f4ng tin kh\u00e1ch h\u00e0ng, d\u1eef li\u1ec7u cu\u1ed9c chat \u2026 ) t\u1ef1 \u0111\u1ed9ng ho\u1eb7c theo c\u00e1c t\u00f9y ch\u1ec9nh c\u1ee5 th\u1ec3 sau \u0111\u00f3 g\u1eedi v\u1ec1 email ho\u1eb7c t\u00edch h\u1ee3p l\u00ean Google Sheet gi\u00fap x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng CRM to\u00e0n di\u1ec7n.<\/li>\n<\/ul>\n

          Facebook \u0111ang ng\u00e0y c\u00e0ng t\u1eadp trung h\u01a1n v\u00e0o Messenger v\u00e0 s\u1ebd c\u00f2n ti\u1ebfp t\u1ee5c c\u00f3 nh\u1eefng thay \u0111\u1ed5i trong t\u01b0\u01a1ng lai. B\u00ean c\u1ea1nh vi\u1ec7c th\u00edch \u1ee9ng, b\u1ea1n c\u0169ng c\u1ea7n ch\u1ee7 \u0111\u1ed9ng \u0111\u01b0a ra c\u00e1c ph\u01b0\u01a1ng \u00e1n d\u1ef1 ph\u00f2ng, x\u00e2y d\u1ef1ng h\u01b0\u1edbng \u0111i m\u1edbi cho doanh nghi\u1ec7p tr\u00ean nhi\u1ec1u k\u00eanh kh\u00e1c nhau. Kinh doanh \u0111a k\u00eanh kh\u00f4ng m\u1edbi nh\u01b0ng v\u1eabn lu\u00f4n l\u00e0 l\u1ef1a ch\u1ecdn h\u00e0ng \u0111\u1ea7u mang \u0111\u1ebfn cho doanh nghi\u1ec7p s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng v\u00e0 kh\u00f4ng b\u1ecb \u1ea3nh h\u01b0\u1edfng qu\u00e1 nhi\u1ec1u b\u1edfi nh\u1eefng thay \u0111\u1ed5i \u0111\u1ebfn t\u1eeb\u00a0c\u00e1c n\u1ec1n t\u1ea3ng.<\/p>\n

          B\u00e0i vi\u1ebft li\u00ean quan:\u00a0<\/em><\/p>\n

            \n
          • \n

            \u00a0C\u1eadp nh\u1eadt nh\u1eefng thay \u0111\u1ed5i trong ch\u00ednh s\u00e1ch inbox n\u0103m 2020<\/p>\n<\/li>\n

          • \n

            C\u00e1ch t\u1ea1o qu\u1ea3ng c\u00e1o b\u00e1m \u0111u\u1ed5i Facebook Remarketing sau khi ch\u1ea1y Facebook Ads<\/p>\n<\/li>\n

          • Kinh doanh online c\u1ea7n bao nhi\u00eau Facebook<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

            M\u1ed9t trong nh\u1eefng \u0111i\u1ec3m \u0111\u00e1ng ch\u00fa \u00fd\u00a0c\u1ee7a Facebook Messenger trong n\u1eeda \u0111\u1ea7u n\u0103m 2020 l\u00e0 vi\u1ec7c thay \u0111\u1ed5i\u00a0ch\u00ednh s\u00e1ch inbox \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng t\u1eeb ng\u00e0y 04\/03\/2020. V\u00e0o th\u1eddi \u0111i\u1ec3m \u0111\u01b0a ra th\u00f4ng b\u00e1o ch\u00ednh th\u1ee9c v\u1ec1 s\u1ef1 thay \u0111\u1ed5i, nhi\u1ec1u ng\u01b0\u1eddi \u0111\u00e3 cho r\u1eb1ng \u0111\u00e2y l\u00e0 \u201c ng\u00e0y t\u1eadn th\u1ebf \u201d c\u1ee7a chatbot v\u00e0 lo l\u1eafng vi\u1ec7c t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng s\u1ebd b\u1ecb \u1ea3nh h\u01b0\u1edfng.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/57456"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=57456"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/57456\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=57456"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=57456"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=57456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}