{"id":57483,"date":"2023-12-20T21:56:51","date_gmt":"2023-12-20T14:56:51","guid":{"rendered":"https:\/\/masterskills.org\/blog\/4-meo-chon-phan-mem-quan-ly-facebook-fanpage.html"},"modified":"2023-12-20T21:56:51","modified_gmt":"2023-12-20T14:56:51","slug":"4-meo-chon-phan-mem-quan-ly-facebook-fanpage","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/4-meo-chon-phan-mem-quan-ly-facebook-fanpage.html","title":{"rendered":"4 \u201cm\u1eb9o\u201d ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd Facebook Fanpage"},"content":{"rendered":"<div id=\"test\">Vai tr\u00f2 c\u1ee7a Fanpage v\u1edbi doanh nghi\u1ec7p nh\u1ecf l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng. \u0110\u1ec3 ch\u1ecdn \u0111\u01b0\u1ee3c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd Facebook Fanpage ph\u00f9 h\u1ee3p nh\u1ea5t, thi\u1ebft th\u1ef1c nh\u1ea5t b\u1ea1n n\u00ean t\u00ecm hi\u1ec3u c\u00e1c t\u00ednh n\u0103ng, ch\u1ee9c n\u0103ng ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a doanh nghi\u1ec7p. Y\u1ebfu t\u1ed1 v\u1ec1 gi\u00e1 c\u0169ng n\u00ean \u0111\u01b0\u1ee3c \u01b0u ti\u00ean b\u1edfi ngo\u00e0i kia c\u00f3 r\u1ea5t nhi\u1ec1u l\u1ef1a ch\u1ecdn: m\u1ed9t s\u1ed1 s\u1ea3n ph\u1ea9m mi\u1ec5n ph\u00ed ho\u1eb7c r\u1ebb ti\u1ec1n nh\u01b0ng l\u1ea1i gi\u1edbi h\u1ea1n c\u00e1c ch\u1ee9c n\u0103ng h\u1ea1n ch\u1ebf, nhi\u1ec1u s\u1ea3n ph\u1ea9m l\u1ea1i ch\u1ecdn m\u1ee9c gi\u00e1 v\u00e0 t\u00ednh n\u0103ng \u1edf t\u1ea7m trung, kh\u00f4ng qu\u00e1 \u0111\u1eb7c s\u1eafc v\u00e0 m\u1ed9t s\u1ed1 \u00edt \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c c\u00e1c t\u00ednh n\u0103ng c\u1ea7n thi\u1ebft nh\u01b0ng khi xem \u0111\u1ebfn gi\u00e1 lu\u00f4n khi\u1ebfn kh\u00e1ch h\u00e0ng gi\u1eadt m\u00ecnh. V\u00ec l\u1ebd \u0111\u00f3, Subiz mang \u0111\u1ebfn b\u1ea1n 4 \u201d m\u1eb9o \u201d gi\u00fap b\u1ea1n l\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd ph\u00f9 h\u1ee3p. H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u tr\u01b0\u1edbc khi \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh nh\u00e9!<\/p>\n<div id=\"attachment_16712\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-16712\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/2023\/12\/quan-ly-fanpage-facebook.jpg\" alt=\"Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd Facebook Fanpage\" width=\"800\" height=\"600\" title=\"quan-ly-fanpage-facebook\"><\/p>\n<p class=\"wp-caption-text\">Facebook<\/p>\n<\/div>\n<h2 id=\"1-1-tinh-nang\">1. T\u00ednh n\u0103ng<\/h2>\n<p>C\u00e1ch r\u00f5 r\u00e0ng nh\u1ea5t \u0111\u1ec3 so s\u00e1nh c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd Facebook Fanpage ch\u00ednh l\u00e0 b\u1eaft \u0111\u1ea7u v\u1edbi c\u00e1c t\u00ednh n\u0103ng. \u0110\u00e2u s\u1ebd l\u00e0 c\u00e1c t\u00ednh n\u0103ng h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p t\u1ed1t nh\u1ea5t \u1edf th\u1eddi \u0111i\u1ec3m hi\u1ec7n t\u1ea1i v\u00e0 chi ph\u00ed s\u1ebd ph\u1ea3i b\u1ecf ra m\u1ed7i n\u0103m l\u00e0 bao nhi\u00eau? Th\u01b0\u01a1ng hi\u1ec7u c\u00f3 \u0111ang b\u1ecb spam comment x\u1ea5u trong m\u1ed7i b\u00e0i qu\u1ea3ng c\u00e1o? C\u00f3 ph\u1ea3i b\u1ea1n ch\u01b0a \u0111\u1ee7 nh\u00e2n s\u1ef1 \u0111\u1ec3 tr\u1ea3 l\u1eddi b\u00ecnh lu\u1eadn c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng v\u00e0 t\u01b0\u01a1ng t\u00e1c \u0111\u1ec3 xem h\u1ecd c\u00f3 g\u1eb7p v\u1ea5n \u0111\u1ec1 g\u00ec trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m kh\u00f4ng? Li\u1ec7u th\u00f4ng tin kh\u00e1ch h\u00e0ng tr\u00ean c\u00e1c k\u00eanh \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9, kh\u00e1ch h\u00e0ng \u0111\u00e3 chat tr\u00ean website nh\u01b0ng sau \u0111\u00f3 l\u1ea1i v\u00e0o fanpage c\u00f3 c\u1ea7n ph\u1ea3i m\u1ea5t th\u1eddi gian tr\u1ea3 l\u1eddi l\u1ea1i c\u00e1c c\u00e2u h\u1ecfi c\u1ee7a \u0111\u1ed9i ng\u0169 t\u01b0 v\u1ea5n vi\u00ean hay kh\u00f4ng?<\/p>\n<h2 id=\"2-2-so-luong-nguoi-su-dung-tai-khoan\">2. S\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n<\/h2>\n<p>H\u1ea7u h\u1ebft c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd m\u1ea1ng x\u00e3 h\u1ed9i s\u1ebd ch\u1ec9 cho ph\u00e9p m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi nh\u1ea5t \u0111\u1ecbnh s\u1eed d\u1ee5ng t\u1ea1i m\u1ed9t th\u1eddi \u0111i\u1ec3m. S\u1ed1 ng\u01b0\u1eddi s\u1eed d\u1ee5ng \u0111\u1ed1i v\u1edbi t\u1eebng c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd Facebook Fanpage s\u1ebd kh\u00e1c nhau, t\u00f9y thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 y\u00eau c\u1ea7u d\u1ecbch v\u1ee5 v\u00e0 gi\u00e1 c\u1ee7a g\u00f3i m\u00e0 b\u1ea1n \u0111ang s\u1eed d\u1ee5ng. H\u00e3y ch\u1eafc ch\u1eafn \u0111\u00e3 ch\u1ecdn \u0111\u00fang s\u1ed1 l\u01b0\u1ee3ng t\u00e0i kho\u1ea3n \u0111\u1ec3 \u0111\u00e1p \u1ee9ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean, \u0111\u1eb7c bi\u1ec7t l\u00e0 t\u1ea1i nh\u1eefng th\u1eddi \u0111i\u1ec3m \u0111ang ch\u1ea1y c\u00e1c chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o quan tr\u1ecdng m\u00e0 l\u01b0\u1ee3ng ng\u01b0\u1eddi s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n qu\u1ea3n l\u00fd qu\u00e1 \u00edt c\u00f3 th\u1ec3 khi\u1ebfn nh\u00e2n vi\u00ean kh\u00f3 truy c\u1eadp h\u1ec7 th\u1ed1ng, nh\u01b0ng qu\u00e1 nhi\u1ec1u c\u00f3 th\u1ec3 khi\u1ebfn b\u1ea1n l\u00e3ng ph\u00ed cho c\u00e1c d\u1ecbch v\u1ee5 kh\u00f4ng s\u1eed d\u1ee5ng.<\/p>\n<div id=\"attachment_7316\" style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7316\" src=\"https:\/\/masterskills.org\/blog\/wp-content\/uploads\/2023\/12\/customer_support_banner.jpeg\" alt=\"H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng\" width=\"800\" height=\"533\" title=\"customer_support_banner\"><\/p>\n<p class=\"wp-caption-text\">H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng<\/p>\n<\/div>\n<h2 id=\"3-3-muc-do-ho-tro-khach-hang\">3. M\u1ee9c \u0111\u1ed9 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng<\/h2>\n<p>H\u1ecdc c\u00e1ch s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd Facebook Fanpage m\u1edbi nh\u01b0 Subiz d\u00f9 kh\u00f4ng qu\u00e1 kh\u00f3 nh\u01b0ng s\u1ebd c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c \u0111\u1ed1i v\u1edbi nh\u1eefng doanh nghi\u1ec7p nh\u1ecf, v\u1ed1n ch\u01b0a chuy\u00ean m\u00f4n ho\u00e1 v\u00e0 \u0111\u00f4i khi m\u1ed9t ng\u01b0\u1eddi c\u00f3 th\u1ec3 s\u1ebd ph\u1ea3i \u0111\u1ea3m nhi\u1ec7m nhi\u1ec1u c\u00f4ng vi\u1ec7c. M\u1ed7i t\u00ednh n\u0103ng c\u1ee7a m\u1ed9t n\u1ec1n t\u1ea3ng s\u1ebd c\u00f3 c\u00e1c s\u1eafc th\u00e1i ri\u00eang bi\u1ec7t v\u00e0 kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng d\u1ec5 d\u00e0ng t\u00ecm th\u1ea5y t\u1ea5t c\u1ea3 c\u00e1c ch\u1ee9c n\u0103ng m\u00e0 b\u1ea1n mu\u1ed1n s\u1eed d\u1ee5ng. V\u00ec v\u1eady, kh\u1ea3 n\u0103ng h\u1ed7 tr\u1ee3, gi\u1ea3i \u0111\u00e1p t\u1eadn t\u00ecnh nh\u1ea5t l\u00e0 \u1edf giai \u0111o\u1ea1n \u0111\u1ea7u m\u1edbi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u0169ng l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 c\u1ea7n ph\u1ea3i quan t\u00e2m. \u0110\u1eb7c bi\u1ec7t, n\u1ebfu c\u00f4ng c\u1ee5 n\u00e0o c\u00f3 b\u1ed5 sung nh\u1eefng h\u1ed7 tr\u1ee3, update t\u00ednh n\u0103ng v\u00e0 h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng c\u1ed1 \u0111\u1ecbnh theo h\u00e0ng th\u00e1ng m\u1ed7i th\u00e1ng, trong khi nh\u1eefng b\u00ean kh\u00e1c c\u00f3 th\u1ec3 cung c\u1ea5p h\u1ed7 tr\u1ee3 kh\u00f4ng gi\u1edbi h\u1ea1n th\u00ec b\u1ea1n bi\u1ebft m\u00ecnh n\u00ean ch\u1ecdn \u0111\u1ed1i t\u00e1c n\u00e0o r\u1ed3i \u0111\u00fang kh\u00f4ng?<\/p>\n<h2 id=\"4-4-chi-phi\">4. Chi ph\u00ed<\/h2>\n<p>C\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd Facebook Fanpage cho c\u00e1c doanh nghi\u1ec7p nh\u1ecf s\u1ebd kh\u00e1c nhau v\u1ec1 gi\u00e1 c\u1ea3 gi\u1eefa c\u00e1c nh\u00e0 cung c\u1ea5p c\u0169ng nh\u01b0 m\u1ee9c \u0111\u1ed9 h\u1ed7 tr\u1ee3 v\u00e0 ch\u1ee9c n\u0103ng m\u1ed7i n\u1ec1n t\u1ea3ng cung c\u1ea5p. R\u1ea5t may, ch\u1ee7 th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 t\u1ef1 so s\u00e1nh gi\u00e1 ho\u1eb7c n\u1ebfu c\u1ea7n thi\u1ebft c\u00f3 th\u1ec3 tr\u1ea3i nghi\u1ec7m c\u00e1c g\u00f3i ti\u00eau chu\u1ea9n \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 v\u1ec1 ng\u00e2n s\u00e1ch m\u00ecnh b\u1ecf ra. Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, b\u1ea1n th\u1eadm ch\u00ed c\u00f3 th\u1ec3 \u0111\u00e0m ph\u00e1n b\u1ed5 sung c\u00e1c \u0111i\u1ec1u kho\u1ea3n, t\u00ednh n\u0103ng sao cho ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi ho\u1ea1t \u0111\u1ed9ng c\u1ee7a trang Facebook Fanpage m\u00ecnh \u0111ang b\u00e1n h\u00e0ng.<\/p>\n<p>S\u1edf h\u1eefu nh\u1eefng t\u00ednh n\u0103ng v\u01b0\u1ee3t tr\u1ed9i v\u1ec1 kh\u1ea3 n\u0103ng th\u1ea5u hi\u1ec3u nhu c\u1ea7u c\u1ee7a c\u00e1c doanh nghi\u1ec7p, \u0111\u1eb7c bi\u1ec7t l\u00e0 doanh nghi\u1ec7p nh\u1ecf ho\u1eb7c c\u00e1 nh\u00e2n t\u1ef1 kinh doanh tr\u00ean Facebook Fanpage, Subiz \u0111\u00e3 ch\u00ednh th\u1ee9c ra m\u1eaft t\u00ednh n\u0103ng qu\u1ea3n l\u00fd Facebook Fanpage \u2013 gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd Fanpage hi\u1ec7u qu\u1ea3 nh\u1ea5t nh\u1edd kh\u1ea3 n\u0103ng: t\u1ef1 \u0111\u1ed9ng \u1ea9n comment ch\u1ed1ng c\u01b0\u1edbp kh\u00e1ch, t\u1ef1 \u0111\u1ed9ng reply ch\u1ed1ng s\u00f3t kh\u00e1ch v\u00e0 inbox kh\u00e1ch h\u00e0ng quan t\u00e2m theo nh\u1eefng c\u00e2u ch\u00e0o \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u ph\u00f9 h\u1ee3p v\u1edbi kh\u00e1ch h\u00e0ng. Thay v\u00ec b\u0103n kho\u0103n v\u1ec1 gi\u00e1, gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd Facebook Fanpage c\u1ee7a Subiz s\u1ebd h\u1ed7 tr\u1ee3 d\u00f9ng th\u1eed mi\u1ec5n ph\u00ed 30 ng\u00e0y \u0111\u1ec3 th\u01b0\u01a1ng hi\u1ec7u c\u00f3 th\u1ec3 ch\u1ee7 \u0111\u1ed9ng \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u0169ng nh\u01b0 s\u1ef1 c\u1ea7n thi\u1ebft c\u1ee7a gi\u1ea3i ph\u00e1p n\u00e0y. Chi ti\u1ebft tham kh\u1ea3o T\u1ea0I \u0110\u00c2Y!<\/p>\n<p><em>B\u00e0i li\u00ean quan:<\/em><\/p>\n<ul>\n<li>T\u1ea1i sao doanh nghi\u1ec7p nh\u1ecf c\u1ea7n c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd Facebook Fanpage?<\/li>\n<li>H\u01b0\u1edbng d\u1eabn t\u1ea1o Fanpage Facebook t\u1eeb A \u0111\u1ebfn Z \u2013 update 2019<\/li>\n<li>C\u00e1ch t\u00edch h\u1ee3p Facebook Messenger v\u00e0o Website<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Vai tr\u00f2 c\u1ee7a Fanpage v\u1edbi doanh nghi\u1ec7p nh\u1ecf l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng. \u0110\u1ec3 ch\u1ecdn \u0111\u01b0\u1ee3c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd Facebook Fanpage ph\u00f9 h\u1ee3p nh\u1ea5t, thi\u1ebft th\u1ef1c nh\u1ea5t b\u1ea1n n\u00ean t\u00ecm hi\u1ec3u c\u00e1c t\u00ednh n\u0103ng, ch\u1ee9c n\u0103ng ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a doanh nghi\u1ec7p. Y\u1ebfu t\u1ed1 v\u1ec1 gi\u00e1 c\u0169ng n\u00ean \u0111\u01b0\u1ee3c \u01b0u ti\u00ean b\u1edfi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[191],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/57483"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=57483"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/57483\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=57483"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=57483"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=57483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}