{"id":6127,"date":"2023-11-29T12:24:30","date_gmt":"2023-11-29T12:24:30","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=6127"},"modified":"2023-12-21T11:42:09","modified_gmt":"2023-12-21T04:42:09","slug":"4-buoc-lam-viec-hieu-qua-voi-pdca","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/4-buoc-lam-viec-hieu-qua-voi-pdca.html","title":{"rendered":"4 B\u01b0\u1edbc l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 v\u1edbi PDCA"},"content":{"rendered":"<h2>4 B\u01b0\u1edbc trong ph\u01b0\u01a1ng ph\u00e1p l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 PDCA.<\/h2>\n<ul>\n<li>B\u01b0\u1edbc 1: L\u1eadp k\u1ebf ho\u1ea1ch th\u1ef1c hi\u1ec7n.<\/li>\n<li>B\u01b0\u1edbc 2: Th\u1ef1c hi\u1ec7n theo k\u1ebf ho\u1ea1ch.<\/li>\n<li>B\u01b0\u1edbc 3: Ki\u1ec3m tra k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n so v\u1edbi k\u1ebf ho\u1ea1ch.<\/li>\n<li>B\u01b0\u1edbc 4: Th\u1ef1c hi\u1ec7n c\u1ea3i ti\u1ebfn \u0111em l\u1ea1i hi\u1ec7u qu\u1ea3 khi th\u1ef1c hi\u1ec7n.<\/li>\n<\/ul>\n<p>1 trong nh\u1eefng c\u00f4ng c\u1ee5 c\u1ea3i ti\u1ebfn quy tr\u00ecnh l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3. Tuy nhi\u00ean khi Apply th\u00ec th\u01b0\u1eddng x\u1ea3y ra c\u00e1c t\u00ecnh hu\u1ed1ng d\u1eabn t\u1edbi Fail to\u00e0n t\u1eadp.<\/p>\n<ul>\n<li>L\u00e0m tr\u01b0\u1edbc t\u00ednh sau kh\u00f4ng c\u1ea7n k\u1ebf ho\u1ea1ch. &#8220;First Do No Need Plan&#8221;.<\/li>\n<li>C\u00f3 k\u1ebf ho\u1ea1ch nh\u01b0ng kh\u00f4ng th\u1ef1c hi\u1ec7n. &#8220;Always have Plan but never Do&#8221;.<\/li>\n<li>K\u1ebf ho\u1ea1ch 1 \u0111\u01b0\u1eddng nh\u01b0ng l\u00e0m 1 n\u1ebbo. &#8220;Plan A but Do B&#8221;.<\/li>\n<li>C\u00f3 k\u1ebf ho\u1ea1ch c\u00f3 th\u1ef1c hi\u1ec7n nh\u01b0ng kh\u00f4ng ki\u1ec3m tra. &#8220;Check is always better&#8221;.<\/li>\n<li>C\u00f3 k\u1ebf ho\u1ea1ch c\u00f3 th\u1ef1c hi\u1ec7n c\u00f3 ki\u1ec3m tra nh\u01b0ng kh\u00f4ng c\u00f3 ph\u01b0\u01a1ng \u00e1n c\u1ea3i ti\u1ebfn. &#8220;You must action to have good Result&#8221;.<\/li>\n<\/ul>\n<p>C\u00f4ng c\u1ee5 l\u00e0 t\u1ed5ng th\u1ec3 tuy nhi\u00ean \u0111i v\u00e0o t\u1eebng chi ti\u1ebft v\u00e0 t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3 c\u0169ng c\u1ea7n &#8220;bi\u1ebfn h\u00f3a&#8221; \u0111\u1ec3 ph\u00f9 h\u1ee3p.<\/p>\n<p>M\u1ee5c ti\u00eau v\u1eabn l\u00e0 mang l\u1ea1i hi\u1ec7u qu\u1ea3 cao nh\u1ea5t. V\u00ed d\u1ee5 ch\u00fang ta c\u00f3 1 chi\u1ebfn d\u1ecbch k\u00edch th\u00edch mua h\u00e0ng th\u00f4ng qua k\u00eanh Online th\u00ec c\u1ea7n c\u00f3 c\u00e1c chi\u1ebfn d\u1ecbch ph\u00e2n t\u00edch th\u1ecb tr\u01b0\u1eddng, \u0111\u1ed1i th\u1ee7, s\u1ea3n ph\u1ea9m, chi\u1ebfn d\u1ecbch t\u1ed1i \u01b0u marketing. Khi th\u1ef1c hi\u1ec7n b\u00e1n h\u00e0ng th\u00ec c\u1ea7n c\u00f3 b\u01b0\u1edbc ki\u1ec3m tra l\u1ea1i hi\u1ec7u qu\u1ea3 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5. Thu th\u1eadp c\u00e1c \u0111\u00e1nh gi\u00e1 c\u1ee7a kh\u00e1ch h\u00e0ng t\u1eeb \u0111\u00f3 c\u1ea3i ti\u1ebfn s\u1ea3n ph\u1ea9m. Tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng c\u00e0ng t\u1ed1t ch\u1ee9ng t\u1ecf ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 c\u00e0ng t\u1ed1t.<\/p>\n<h2>Ph\u1ea7n 1: N\u00f3i v\u1ec1 Plan &#8211; L\u1eadp k\u1ebf ho\u1ea1ch &#8211; Theo quy t\u1eafc T + I + E + 5M<\/h2>\n<ul>\n<li><strong>B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean \u0111\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch c\u1ea7n x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c:<\/strong><\/li>\n<li>Target: M\u1ee5c ti\u00eau c\u1ee7a t\u00f4i khi l\u1eadp k\u1ebf ho\u1ea1ch l\u00e0 c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c g\u00ec ?<\/li>\n<li>Information: Th\u00f4ng tin c\u1ee7a m\u1ee5c ti\u00eau.<\/li>\n<li>Environment: M\u1ee5c ti\u00eau n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong m\u00f4i tr\u01b0\u1eddng nh\u01b0 th\u1ebf n\u00e0o !?\u00a0Online, Offline, Nhi\u1ec7t \u0111\u1ed9, \u0111\u1ed9 \u1ea9m, m\u00f9a h\u00e8, m\u00f9a \u0111\u00f4ng&#8230;<\/li>\n<li>Man: M th\u1ee9 nh\u1ea5t &#8211; Ai hay ph\u00f2ng ban t\u1ed5 ch\u1ee9c n\u00e0o s\u1ebd th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau ?<\/li>\n<li>Method: M th\u1ee9 hai &#8211; M\u1ee5c ti\u00eau s\u1ebd ho\u00e0n th\u00e0nh b\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p n\u00e0o ? Ph\u1ea3i t\u00f9y thu\u1ed9c ng\u00e0nh ngh\u1ec1. L\u1ea5y v\u00ed d\u1ee5 Marketing th\u00ec \u0111\u1ea1t m\u1ee5c ti\u00eau t\u0103ng tr\u01b0\u1edfng doanh s\u1ed1 30% ^^! th\u00ec ch\u1ea1y chi\u1ebfn d\u1ecbch tr\u00ean k\u00eanh truy\u1ec1n th\u00f4ng n\u00e0o.<\/li>\n<li>Material: M th\u1ee9 ba &#8211; M\u1ee5c ti\u00eau n\u00e0y ho\u00e0n th\u00e0nh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u, v\u1eadt li\u1ec7u (\u0111\u1ed1i v\u1edbi s\u1ea3n xu\u1ea5t) n\u00e0o ?<\/li>\n<li>Machine: M th\u1ee9 t\u01b0 &#8211; C\u00e1c m\u00e1y m\u00f3c, thi\u1ebft b\u1ecb c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau l\u00e0 g\u00ec ?<\/li>\n<li>Measurement: M th\u1ee9 n\u0103m &#8211; Th\u01b0\u1edbc \u0111o ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau l\u00e0 g\u00ec ? Khi n\u00e0o th\u00ec bi\u1ebft m\u1ee5c ti\u00eau ho\u00e0n th\u00e0nh, v\u01b0\u1ee3t.<\/li>\n<\/ul>\n<h2>Ph\u1ea7n 2: N\u00f3i v\u1ec1 Do &#8211; C\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n.<\/h2>\n<p>T\u1ea1i b\u01b0\u1edbc n\u00e0y c\u1ea7n ch\u00fa \u00fd th\u00f4ng th\u01b0\u1eddng ch\u00fang ta ngh\u0129 t\u1edbi Do l\u00e0 lao v\u00e0o th\u1ef1c hi\u1ec7n. Nh\u01b0ng c\u00e1c SME n\u00ean nh\u1edb r\u1eb1ng ch\u00fang ta nh\u1eefng ng\u01b0\u1eddi ch\u1ee7 kh\u00f4ng ph\u1ea3i l\u00e0 nh\u1eefng ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n m\u00e0 ch\u00ednh l\u00e0 nh\u00e2n vi\u00ean c\u1ee7a ch\u00fang ta.<\/p>\n<ul>\n<li><strong>\u0110\u1ea7u ti\u00ean:\u00a0<\/strong>H\u00e3y &#8220;Hu\u1ea5n luy\u1ec7n&#8221; sao cho c\u00e1c nh\u00e2n vi\u00ean \u0111\u1ec1u thu\u1ea7n th\u1ee5c c\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n v\u00e0 &#8220;M\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u th\u1ef1c hi\u1ec7n theo c\u00f9ng 1 c\u00e1ch&#8221; \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ng\u00e0y h\u00f4m nay t\u00f4i g\u1eb7p nh\u00e2n vi\u00ean A th\u1ef1c hi\u1ec7n nh\u01b0 th\u1ebf n\u00e0y nh\u01b0ng h\u00f4m sau l\u1ea1i g\u1eb7p nh\u00e2n vi\u00ean B th\u1ef1c hi\u1ec7n nh\u01b0 th\u1ebf kia. Th\u1ebf th\u00ec l\u1ea1i c\u00f3 s\u1ef1 so s\u00e1nh c\u00f9ng 1 doanh nghi\u1ec7p nh\u01b0ng nh\u00e2n vi\u00ean A th\u1ebf n\u00e0y nh\u00e2n vi\u00ean B th\u1ebf kia.<\/li>\n<li><strong>Ti\u1ebfp theo:<\/strong>\u00a0B\u00e2y gi\u1edd sau khi hu\u1ea5n luy\u1ec7n xong th\u00ec m\u1edbi t\u1edbi b\u01b0\u1edbc th\u1ef1c hi\u1ec7n theo \u0111\u00fang n\u1ed9i dung \u0111\u00e3 hu\u1ea5n luy\u1ec7n.<\/li>\n<\/ul>\n<h2>Ph\u1ea7n 3: Check &#8211; Ki\u1ec3m tra k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n.<\/h2>\n<ul>\n<li>N\u1ebfu l\u00e0m \u0111\u00fang Yes \u0111\u1ea1t v\u01b0\u1ee3t, ch\u00fang ta ti\u1ebfp t\u1ee5c ph\u00e1t huy.<\/li>\n<li>N\u1ebfu l\u00e0m \u0111\u00fang Yes \u0111\u1ea1t \u0111\u00fang, ch\u00fang ta c\u0169ng c\u1ea7n c\u00f3 h\u00e0nh \u0111\u1ed9ng k\u00edch th\u00edch t\u0103ng tr\u01b0\u1edfng \u0111\u1ea1t v\u01b0\u1ee3t (\u0110\u00e2y g\u1ecdi l\u00e0 Reflect sau khi th\u1ef1c hi\u1ec7n, ph\u01b0\u01a1ng ph\u00e1p n\u00e0y s\u1ebd \u0111\u1ec1 c\u1eadp trong 1 b\u00e0i kh\u00e1c).<\/li>\n<li>N\u1ebfu ch\u01b0a \u0111\u1ea1t Plan \u0111\u1ec1 ra th\u00ec ch\u00fang ta chuy\u1ec3n sang m\u1ee5c Action.<\/li>\n<li>N\u00f3i v\u1ec1 vi\u1ec7c ki\u1ec3m tra th\u00ec c\u00f3 nhi\u1ec1u h\u00ecnh th\u1ee9c, tuy nhi\u00ean vi\u1ec7c \u0111\u1ea7u ti\u00ean c\u1ea7n l\u00e0m l\u00e0 h\u00e3y \u0111\u1ec3 nh\u00e2n vi\u00ean t\u1ef1 \u0111\u00e1nh gi\u00e1.<\/li>\n<li>Ti\u1ebfp theo l\u00e0 c\u00e1c c\u1ea5p qu\u1ea3n l\u00fd \u0111\u00e1nh gi\u00e1.<\/li>\n<li>Ti\u1ebfp n\u1eefa l\u00e0 c\u00f3 b\u1ed9 ph\u1eadn \u0111\u00e1nh gi\u00e1 n\u1ed9i b\u1ed9 ho\u1eb7c n\u1ebfu kh\u00f4ng c\u00f3 th\u00ec s\u1ebd thu\u00ea b\u1ed9 ph\u1eadn ngo\u00e0i \u0111\u00e1nh gi\u00e1.<\/li>\n<\/ul>\n<h2>Ph\u1ea7n 4: Action &#8211; H\u00e0nh \u0111\u1ed9ng \u0111\u1ec3 c\u1ea3i ti\u1ebfn.<\/h2>\n<ul>\n<li>C\u00f3 nhi\u1ec1u c\u00e1ch h\u00e0nh \u0111\u1ed9ng \u0111\u1ec3 c\u1ea3i ti\u1ebfn nh\u01b0ng theo t\u00f4i th\u00ec n\u1ebfu k\u1ebft qu\u1ea3 ch\u01b0a t\u1ed1t m\u00e0 \u1ea3nh h\u01b0\u1edfng t\u1edbi kh\u00e1ch h\u00e0ng th\u00ec tr\u01b0\u1edbc h\u1ebft h\u00e3y xin l\u1ed7i v\u00e0 \u0111\u1ec1n b\u00f9 tr\u01b0\u1edbc sau \u0111\u00f3 m\u1edbi \u0111\u00f3ng c\u1eeda xem l\u1ea1i n\u1ed9i b\u1ed9.<\/li>\n<li>Th\u1ee9 t\u1ef1 nh\u01b0 sau: T\u00ecm nguy\u00ean nh\u00e2n &#8211; Kh\u1eafc ph\u1ee5c (l\u00e0m kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng) &#8211; \u0110i\u1ec1u ch\u1ec9nh k\u1ebf ho\u1ea1ch &#8211; \u0110i\u1ec1u ch\u1ec9nh ph\u01b0\u01a1ng ph\u00e1p hu\u1ea5n luy\u1ec7n &#8211; \u0110i\u1ec1u ch\u1ec9nh c\u00e1ch th\u1ef1c hi\u1ec7n.<\/li>\n<\/ul>\n<p>Nh\u01b0 \u0111\u00e3 chia s\u1ebb \u1edf b\u00e0i tr\u01b0\u1edbc: C\u00f4ng c\u1ee5 l\u00e0 t\u1ed5ng th\u1ec3 tuy nhi\u00ean \u0111i v\u00e0o t\u1eebng chi ti\u1ebft v\u00e0 t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3 c\u0169ng c\u1ea7n &#8220;bi\u1ebfn h\u00f3a&#8221; \u0111\u1ec3 ph\u00f9 h\u1ee3p.<\/p>\n<p>C\u00e1c c\u00f4ng c\u1ee5 c\u1ea3i ti\u1ebfn l\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 gi\u00fap SME ng\u00e0y c\u00e0ng ph\u00e1t tri\u1ec3n v\u00e0 ti\u1ebfn xa h\u01a1n.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>4 B\u01b0\u1edbc trong ph\u01b0\u01a1ng ph\u00e1p l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 PDCA. B\u01b0\u1edbc 1: L\u1eadp k\u1ebf ho\u1ea1ch th\u1ef1c hi\u1ec7n. B\u01b0\u1edbc 2: Th\u1ef1c hi\u1ec7n theo k\u1ebf ho\u1ea1ch. B\u01b0\u1edbc 3: Ki\u1ec3m tra k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n so v\u1edbi k\u1ebf ho\u1ea1ch. B\u01b0\u1edbc 4: Th\u1ef1c hi\u1ec7n c\u1ea3i ti\u1ebfn \u0111em l\u1ea1i hi\u1ec7u qu\u1ea3 khi th\u1ef1c hi\u1ec7n. 1 trong nh\u1eefng c\u00f4ng c\u1ee5 c\u1ea3i [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[220,222],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6127"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=6127"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6127\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=6127"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=6127"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=6127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}