Chu tr\u00ecnh PDCA (Plan Do Check Act Cycle) l\u00e0 m\u1ed9t trong nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 d\u00e0ng nh\u1ea5t \u0111\u1ec3 ki\u1ec3m so\u00e1t quy tr\u00ecnh v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. Trong b\u00e0i vi\u1ebft n\u00e0y, t\u00e1c gi\u1ea3 s\u1ebd \u0111i s\u00e2u gi\u1ea3i th\u00edch k\u1ef9 h\u01a1n \u00fd ngh\u0129a c\u1ee7a c\u00e1c chu tr\u00ecnh con (theo c\u00e1c m\u0169i t\u00ean th\u1eb3ng \u1edf v\u00f2ng trong) v\u00e0 v\u00ec sao ch\u00fang ta ph\u1ea3i ch\u00fa tr\u1ecdng ch\u00fang n\u1ebfu kh\u00f4ng mu\u1ed1n l\u00e0m h\u1ecfng chu tr\u00ecnh m\u1eb9 (theo c\u00e1c m\u0169i t\u00ean cong \u1edf v\u00f2ng ngo\u00e0i).
\nC\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng nh\u00ecn th\u1ea5y t\u1eeb m\u00f4 h\u00ecnh, t\u1ea5t c\u1ea3 c\u00e1c kh\u00e2u trong chu tr\u00ecnh m\u1eb9, t\u1eeb ho\u1ea1ch \u0111\u1ecbnh (Plan), th\u1ef1c hi\u1ec7n (Do), \u0111\u1ebfn ki\u1ec3m tra (Check), kh\u1eafc ph\u1ee5c (Act), \u0111\u1ebfn l\u01b0\u1ee3t n\u00f3, \u0111\u1ec1u ph\u1ea3i \u0111i qua m\u1ed9t chu tr\u00ecnh con, c\u0169ng v\u1edbi \u0111\u1ea7y \u0111\u1ee7 c\u00e1c kh\u00e2u Plan \u2013Do \u2013 Check \u2013 Act y nh\u01b0 v\u1eady. T\u1ea5t nhi\u00ean, c\u00e1c kh\u00e2u c\u1ee7a chu tr\u00ecnh con s\u1ebd c\u00f3 \u0111\u1eb7c t\u00ednh v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p \u00edt h\u01a1n so v\u1edbi c\u00e1c kh\u00e2u c\u1ee7a chu tr\u00ecnh m\u1eb9.<\/p>\n
Ch\u00fang ta th\u1eed m\u1ed5 x\u1ebb m\u1ed9t chu tr\u00ecnh con m\u00e0u cam \u1edf tr\u00ean. C\u00f3 th\u1ec3 n\u00f3i chu tr\u00ecnh PDCA l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 qu\u1ea3n tr\u1ecb v\u00e0 l\u00e0m vi\u1ec7c \u0111\u1eb7c bi\u1ec7t hi\u1ec7u qu\u1ea3, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho m\u1ecdi c\u1ea5p \u0111\u1ed9 c\u00f4ng vi\u1ec7c t\u1eeb cao nh\u1ea5t c\u1ee7a c\u1ea5p l\u00e3nh \u0111\u1ea1o, \u0111\u1ebfn th\u1ea5p nh\u1ea5t c\u1ee7a ng\u01b0\u1eddi c\u00f4ng nh\u00e2n, nh\u1eefng nh\u00e2n vi\u00ean c\u1ea5p th\u1ea5p. N\u00f3 l\u00e0 m\u1ed9t chu tr\u00ecnh c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i. Ho\u1ea1ch \u0111\u1ecbnh, hay l\u1eadp k\u1ebf ho\u1ea1ch, l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean v\u00e0 quan tr\u1ecdng b\u1eadc nh\u1ea5t trong chu tr\u00ecnh PDCA. Ho\u1ea1ch \u0111\u1ecbnh l\u00e0 ti\u1ec1n \u0111\u1ec1 cho s\u1ef1 th\u00e0nh c\u00f4ng ho\u1eb7c th\u1ea5t b\u1ea1i c\u1ee7a to\u00e0n b\u1ed9 chu tr\u00ecnh. M\u1ed9t k\u1ebf ho\u1ea1ch ho\u00e0n h\u1ea3o ch\u01b0a ch\u1eafc s\u1ebd \u0111em l\u1ea1i th\u00e0nh c\u00f4ng 100% v\u00ec c\u00f2n ph\u1ee5 thu\u1ed9c v\u00e0o nhi\u1ec1u y\u1ebfu t\u1ed1 kh\u00e1c, nh\u01b0ng m\u1ed9t b\u1ea3n k\u1ebf ho\u1ea1ch t\u1ed3i ch\u1eafc ch\u1eafn s\u1ebd \u0111em l\u1ea1i th\u1ea5t b\u1ea1i v\u00e0 thi\u1ec7t h\u1ea1i. Th\u00f4ng th\u01b0\u1eddng, tr\u01b0\u1edbc khi l\u1eadp k\u1ebf ho\u1ea1ch, bao gi\u1edd c\u0169ng c\u00f3 m\u1ed9t b\u01b0\u1edbc ph\u00e2n t\u00edch. Tu\u1ef3 theo m\u1ee5c ti\u00eau, t\u00ednh ch\u1ea5t v\u00e0 m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng b\u1ea3n k\u1ebf ho\u1ea1ch, b\u01b0\u1edbc ph\u00e2n t\u00edch c\u00f3 th\u1ec3 s\u01a1 s\u00e0i ho\u1eb7c h\u1ebft s\u1ee9c t\u1ec9 m\u1ec9, c\u00f3 th\u1ec3 k\u00e9o d\u00e0i l\u00e2u hay mau. \u0110\u1ed1i v\u1edbi b\u1ea3n k\u1ebf ho\u1ea1ch kinh doanh (business plan) c\u1ee7a m\u1ed9t c\u00f4ng ty ch\u1eb3ng h\u1ea1n, b\u01b0\u1edbc ph\u00e2n t\u00edch th\u01b0\u1eddng \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh r\u1ea5t c\u1ea9n tr\u1ecdng v\u00e0 chi ti\u1ebft.\u00a0 Ph\u00e2n t\u00edch l\u00e0 \u0111\u1ec3 cung c\u1ea5p c\u00e1c th\u00f4ng tin v\u00e0 d\u1eef li\u1ec7u c\u1ea7n thi\u1ebft cho vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch. Ph\u00e2n t\u00edch gi\u00fap cho ng\u01b0\u1eddi l\u1eadp k\u1ebf ho\u1ea1ch th\u1ea5y r\u00f5 \u0111\u01b0\u1ee3c b\u1ee9c tranh to\u00e0n c\u1ea3nh v\u00e0 chi ti\u1ebft c\u1ee7a t\u00ecnh h\u00ecnh, bi\u1ebft \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c, \u0111\u01a1n v\u1ecb m\u00ecnh \u0111ang \u1edf \u0111\u00e2u, t\u1eeb \u0111\u00f3 m\u1edbi x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c m\u00ecnh n\u00ean \u0111i \u0111\u00e2u, v\u1ec1 \u0111\u00e2u. C\u00e1c k\u1ef9 thu\u1eadt ph\u00e2n t\u00edch th\u01b0\u1eddng d\u00f9ng bao g\u1ed3m :<\/p>\n Nh\u1eefng c\u00f4ng c\u1ee5 th\u01b0\u1eddng \u0111\u01b0\u1ee3c d\u00f9ng trong\u00a0 k\u1ef9 thu\u1eadt ph\u00e2n t\u00edch l\u00e0 s\u01a1 \u0111\u1ed3 \u201cx\u01b0\u01a1ng c\u00e1\u201d (fish bone diagram), hay c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 s\u01a1 \u0111\u1ed3 \u201cnh\u00e2n qu\u1ea3\u201d (cause and effect diagram); s\u01a1 \u0111\u1ed3 \u201cc\u00e2y\u201d (tree diagram), bao g\u1ed3m c\u1ea3 s\u01a1 \u0111\u1ed3 \u201ct\u1ea1i sao\u201d (why-why diagram) v\u00e0 s\u01a1 \u0111\u1ed3 \u201cth\u1ebf n\u00e0o\u201d (how-how diagram)\u2026<\/p>\n \nChart<\/p>\n T\u1eeb k\u1ebft qu\u1ea3 ph\u00e2n t\u00edch tr\u00ean, ng\u01b0\u1eddi l\u1eadp k\u1ebf ho\u1ea1ch c\u00f3 th\u1ec3 h\u00ecnh dung \u0111\u01b0\u1ee3c nh\u1eefng vi\u1ec7c ph\u1ea3i l\u00e0m, bao g\u1ed3m c\u1ea3 vi\u1ec7c thi\u1ebft l\u1eadp nh\u1eefng m\u1ee5c ti\u00eau th\u00e1ch th\u1ee9c, nh\u01b0ng kh\u1ea3 thi v\u00e0 ho\u1ea1ch \u0111\u1ecbch ra nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00f3.<\/p>\n \u0110\u1ed1i v\u1edbi c\u1ea5p qu\u1ea3n l\u00fd, th\u00f4ng th\u01b0\u1eddng h\u00e0ng n\u0103m \u0111\u1ec1u ph\u1ea3i l\u1eadp m\u1ed9t K\u1ebf ho\u1ea1ch T\u1ed5ng th\u1ec3 (Master Plan)\u00a0 cho c\u1ea3 n\u0103m, bao g\u1ed3m nh\u1eefng d\u1ef1 \u00e1n l\u1edbn ph\u1ea3i l\u00e0m trong n\u0103m, th\u1eddi h\u1ea1n d\u1ef1 ki\u1ebfn th\u1ef1c hi\u1ec7n, ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u00ednh, ng\u01b0\u1eddi h\u1ed7 tr\u1ee3, ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft, ng\u00e2n s\u00e1ch,\u2026 Action plan<\/p>\n K\u1ebf ho\u1ea1ch H\u00e0nh \u0111\u1ed9ng l\u00e0 k\u1ebf ho\u1ea1ch chi ti\u1ebft c\u00e1c c\u00f4ng vi\u1ec7c ph\u1ea3i l\u00e0m cho t\u1eebng d\u1ef1 \u00e1n. Th\u1eddi gian d\u1ef1 ki\u1ebfn c\u00f3 th\u1ec3 l\u00e0 tu\u1ea7n ho\u1eb7c ng\u00e0y, tu\u1ef3 theo m\u1ee9c \u0111\u1ed9 l\u1edbn nh\u1ecf v\u00e0 chi ti\u1ebft. V\u00ed d\u1ee5, K\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng c\u1ee7a d\u1ef1 \u00e1n x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng ph\u00e2n ph\u1ed1i \u2013 m\u1ed9t d\u1ef1 \u00e1n n\u1eb1m trong K\u1ebf ho\u1ea1ch t\u1ed5ng th\u1ec3 2008 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c l\u1eadp theo b\u1ea3ng d\u01b0\u1edbi:<\/p>\n Action plan 2<\/p>\n Nh\u1eefng c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y c\u0169ng c\u1ea7n \u0111\u01b0a v\u00e0o m\u1ed9t b\u1ea3n k\u1ebf ho\u1ea1ch l\u00e0m vi\u1ec7c h\u00e0ng ng\u00e0y (Daily to-do list) \u0111\u1ec3 b\u1ed1 tr\u00ed th\u1eddi gian ph\u00f9 h\u1ee3p, tr\u00e1nh b\u1ecf s\u00f3t.<\/p>\n To do list<\/p>\n T\u01b0\u01a1ng t\u1ef1 nh\u01b0 v\u1eady, c\u00e1c k\u1ebf ho\u1ea1ch l\u00e0m vi\u1ec7c tu\u1ea7n ho\u1eb7c th\u00e1ng c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c l\u1eadp \u0111\u1ec3 theo d\u00f5i v\u00e0 ki\u1ec3m so\u00e1t c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh ho\u1eb7c c\u1ee7a nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi. To do list 2<\/p>\n C\u0169ng \u0111\u1eebng t\u01b0\u1edfng l\u00e0 ng\u01b0\u1eddi gi\u00fap vi\u1ec7c, lau d\u1ecdn, v\u1ec7 sinh nh\u00e0 th\u00ec kh\u00f4ng c\u1ea7n ph\u1ea3i l\u1eadp k\u1ebf ho\u1ea1ch. Ch\u00ednh ng\u01b0\u1eddi lau d\u1ecdn c\u0169ng ph\u1ea3i l\u00ean t\u1ef1 l\u1eadp k\u1ebf ho\u1ea1ch b\u1eb1ng c\u00e1ch l\u00ean ph\u01b0\u01a1ng \u00e1n trong \u0111\u1ea7u l\u00e0 lau g\u00ec tr\u01b0\u1edbc, lau g\u00ec sau, lau v\u1eadt d\u1ee5ng tr\u00ean b\u00e0n tr\u01b0\u1edbc hay lau n\u1ec1n nh\u00e0 tr\u01b0\u1edbc, khi lau, \u0111i t\u1edbi hay \u0111i l\u00f9i\u2026 Nh\u1edd v\u1eady, c\u00f4ng vi\u1ec7c lau d\u1ecdn \u0111\u1ea1t n\u0103ng su\u1ea5t cao h\u01a1n v\u00e0 kh\u00f4ng ph\u1ea3i l\u00e0m \u0111i, l\u00e0m l\u1ea1i do m\u00ecnh t\u1ef1 l\u00e0m b\u1ea9n khu v\u1ef1c m\u00ecnh v\u1eeba lau xong. Chu tr\u00ecnh PDCA (Plan Do Check Act Cycle) l\u00e0 m\u1ed9t trong nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 d\u00e0ng nh\u1ea5t \u0111\u1ec3 ki\u1ec3m so\u00e1t quy tr\u00ecnh v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. Trong b\u00e0i vi\u1ebft n\u00e0y, t\u00e1c gi\u1ea3 s\u1ebd \u0111i s\u00e2u gi\u1ea3i th\u00edch k\u1ef9 h\u01a1n \u00fd ngh\u0129a c\u1ee7a c\u00e1c chu tr\u00ecnh con (theo c\u00e1c m\u0169i […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[222],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6130"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=6130"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6130\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=6130"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=6130"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=6130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nKh\u00e2u \u201cPlan\u201d<\/strong>\u00a0\u0111\u1ed3ng th\u1eddi t\u1ed3n t\u1ea1i \u1edf chu tr\u00ecnh m\u1eb9 (v\u00f2ng ngo\u00e0i) l\u1eabn chu tr\u00ecnh con (v\u00f2ng trong). \u201cPlan\u201d \u1edf chu tr\u00ecnh m\u1eb9 \u2013 l\u00e0 \u0111\u1ec3 cho ra \u0111\u1eddi m\u1ed9t b\u1ea3n k\u1ebf ho\u1ea1ch l\u00e0m c\u01a1 s\u1edf cho vi\u1ec7c tri\u1ec3n khai th\u1ef1c hi\u1ec7n \u1edf kh\u00e2u \u201cDo\u201d c\u1ee7a chu tr\u00ecnh m\u1eb9. Trong khi \u0111\u00f3, \u201cPlan\u201d \u1edf chu tr\u00ecnh con (m\u00e0u cam) l\u00e0 l\u00e0m c\u00f4ng t\u00e1c chu\u1ea9n b\u1ecb cho vi\u1ec7c ho\u1ea1ch \u0111\u1ecbnh (t\u1ee9c l\u1eadp k\u1ebf ho\u1ea1ch cho vi\u1ec7c ho\u1ea1ch \u0111\u1ecbnh), nh\u1eb1m gi\u00fap cho c\u00f4ng t\u00e1c ho\u1ea1ch \u0111\u1ecbnh \u0111\u01b0\u1ee3c chuy\u00ean nghi\u1ec7p, \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 cao tr\u01b0\u1edbc khi b\u1eaft tay v\u00e0o ho\u1ea1ch \u0111\u1ecbnh (kh\u00e2u \u201cDo\u201d c\u1ee7a chu tr\u00ecnh con). T\u01b0\u01a1ng t\u1ef1 nh\u01b0 v\u1eady, kh\u00e2u \u201cCheck\u201d c\u1ee7a chu tr\u00ecnh con m\u00e0u cam l\u00e0 \u0111\u1ec3 ki\u1ec3m tra l\u1ea1i b\u1ea3n k\u1ebf ho\u1ea1ch m\u00ecnh vi\u1ebft ra c\u00f3 sai s\u00f3t g\u00ec kh\u00f4ng, c\u00f3 b\u1ea5t h\u1ee3p l\u00fd \u1edf \u0111i\u1ec3m n\u00e0o kh\u00f4ng; c\u00f2n kh\u00e2u \u201cAct\u201d c\u1ee7a chu tr\u00ecnh con m\u00e0u cam l\u00e0 \u0111\u1ec3 kh\u1eafc ph\u1ee5c nh\u1eefng sai s\u00f3t n\u00e0y, nh\u1eb1m ho\u00e0n thi\u1ec7n b\u1ea3n k\u1ebf h\u1ecdach tr\u01b0\u1edbc khi chuy\u1ec3n sang kh\u00e2u \u201cDo\u201d c\u1ee7a chu tr\u00ecnh m\u1eb9. H\u01a1n b\u1ea5t k\u1ef3 kh\u00e2u n\u00e0o kh\u00e1c, ch\u00ednh kh\u00e2u \u201cPlan\u201d trong chu tr\u00ecnh m\u1eb9 nh\u1ea5t thi\u1ebft ph\u1ea3i \u0111i qua h\u1ebft c\u00e1c kh\u00e2u P-D-C-A trong chu tr\u00ecnh con th\u00ec m\u1edbi c\u00f3 th\u1ec3 cho ra \u0111\u1eddi nh\u1eefng b\u1ea3n k\u1ebf ho\u1ea1ch ho\u00e0n h\u1ea3o, ho\u1eb7c \u00edt sai s\u00f3t, t\u1ea1o thu\u1eadn l\u1ee3i cho kh\u00e2u th\u1ef1c hi\u1ec7n v\u1ec1 sau.
\nKh\u00e2u \u201cDo\u201d<\/strong>\u00a0c\u1ee7a chu tr\u00ecnh m\u1eb9 th\u01b0\u1eddng l\u00e0 kh\u00e2u m\u00e0 nhi\u1ec1u ng\u01b0\u1eddi l\u1ea7m t\u01b0\u1edfng l\u00e0 \u0111\u01a1n gi\u1ea3n nh\u1ea5t. Nhi\u1ec1u ng\u01b0\u1eddi cho r\u1eb1ng \u201cDo\u201d l\u00e0 ch\u1ec9 c\u00f3 l\u00e0m, kh\u00f4ng c\u1ea7n t\u00ednh to\u00e1n, c\u00e2n nh\u1eafc g\u00ec c\u1ea3. Th\u1ef1c ra, \u0111\u1ec3 \u201cl\u00e0m\u201d cho t\u1ed1t, ng\u01b0\u1eddi l\u00e0m c\u0169ng ph\u1ea3i t\u1ef1 l\u1eadp k\u1ebf ho\u1ea1ch nh\u1ecf cho m\u00ecnh tr\u01b0\u1edbc khi l\u00e0m (Plan) \u2013 l\u00e0m g\u00ec tr\u01b0\u1edbc, l\u00e0m g\u00ec sau, thao t\u00e1c, c\u00e1ch th\u1ee9c l\u00e0m nh\u01b0 th\u1ebf n\u00e0o cho \u0111\u1ea1t n\u0103ng su\u1ea5t.
\nSau khi l\u00e0m (Do), h\u1ecd c\u0169ng ph\u1ea3i t\u1ef1 ki\u1ec3m tra (Check) v\u00e0 t\u1ef1 kh\u1eafc ph\u1ee5c (Act) nh\u1eefng sai s\u00f3t nh\u1ecf \u0111\u1ec3 ho\u00e0n thi\u1ec7n vi\u1ec7c \u201cl\u00e0m\u201d c\u1ee7a m\u00ecnh (chu tr\u00ecnh con m\u00e0u \u0111\u1ecf). Nh\u00e2n vi\u00ean c\u1ea5p th\u1ea5p c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c hu\u1ea5n luy\u1ec7n th\u1eadt k\u1ef9 \u0111\u1ec3 c\u00f3 th\u1ec3 t\u1ef1 l\u1eadp cho m\u00ecnh k\u1ebf ho\u1ea1ch l\u00e0m vi\u1ec7c chi ti\u1ebft sau khi \u0111\u00e3 c\u00f3 m\u1ed9t k\u1ebf ho\u1ea1ch t\u1ed5ng th\u1ec3 do c\u1ea5p tr\u00ean \u0111\u01b0a xu\u1ed1ng.
\nSau khi b\u1eaft tay v\u00e0o l\u00e0m, h\u1ecd ph\u1ea3i bi\u1ebft t\u1ef1 ki\u1ec3m tra, \u0111\u1ed1i chi\u1ebfu v\u1edbi c\u00e1c m\u1ee5c ti\u00eau, ch\u1ec9 ti\u00eau, c\u00e1c y\u00eau c\u1ea7u v\u1ec1 k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c, hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c, vi\u1ec7c tu\u00e2n th\u1ee7 quy tr\u00ecnh\u2026t\u1eeb \u0111\u00f3 ph\u00e1t hi\u1ec7n ra nh\u1eefng thi\u1ebfu s\u00f3t, sai s\u00f3t, nh\u1eefng \u0111i\u1ec3m ch\u01b0a ph\u00f9 h\u1ee3p c\u1ee7a ch\u00ednh m\u00ecnh. Ti\u1ebfp theo \u0111\u00f3, h\u1ecd ph\u1ea3i bi\u1ebft t\u1ef1 kh\u1eafc ph\u1ee5c \u0111\u1ec3 c\u1ea3i ti\u1ebfn ph\u01b0\u01a1ng ph\u00e1p nh\u1eb1m n\u00e2ng cao hi\u1ec7u su\u1ea5t, n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a m\u00ecnh ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng tr\u00f4ng ch\u1edd v\u00e0o s\u1ef1 ch\u1ec9 d\u1eabn ho\u1eb7c h\u1ed7 tr\u1ee3 c\u1ee7a c\u1ea5p tr\u00ean. Nh\u01b0 v\u1eady, ngay c\u1ea3 c\u00f4ng vi\u1ec7c \u0111\u01a1n gi\u1ea3n nh\u1ea5t l\u00e0 \u201cDo\u201d, v\u1eabn c\u1ea7n ph\u1ea3i tr\u1ea3i qua tu\u1ea7n t\u1ef1 c\u00e1c b\u01b0\u1edbc trong chu tr\u00ecnh PDCA m\u1edbi \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 t\u1ed1t.
\nKh\u00e2u \u201cCheck\u201d<\/strong>\u00a0c\u1ee7a chu tr\u00ecnh m\u1eb9 l\u00e0 kh\u00e2u \u0111\u00f2i h\u1ecfi nhi\u1ec1u s\u1ef1 chu\u1ea9n b\u1ecb c\u1ea3 v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p l\u1eabn c\u00f4ng c\u1ee5. \u0110\u00f3 l\u00e0 l\u00fd do c\u1ea7n thi\u1ebft ph\u1ea3i c\u00f3 m\u1ed9t chu tr\u00ecnh con cho kh\u00e2u n\u00e0y v\u1edbi \u0111\u1ea7y \u0111\u1ee7 c\u00e1c b\u01b0\u1edbc t\u01b0\u01a1ng t\u1ef1 nh\u01b0 chu tr\u00ecnh m\u1eb9. C\u00f3 th\u1ec3 n\u00e0o c\u1ee9 vi\u1ec7c ti\u1ebfn h\u00e0nh ki\u1ec3m tra m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i c\u00f3 m\u1ed9t k\u1ebf ho\u1ea1ch ki\u1ec3m tra c\u1ee5 th\u1ec3? C\u00f3 th\u1ec3 n\u00e0o ki\u1ec3m tra xong, kh\u00f4ng c\u1ea7n thi\u1ebft ph\u1ea3i ki\u1ec3m tra \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 l\u1ea1i t\u00ednh h\u1ee3p l\u00fd c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p, c\u00f4ng c\u1ee5 s\u1eed d\u1ee5ng v\u00e0 m\u1ee9c \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a k\u1ebft qu\u1ea3 ki\u1ec3m tra? V\u00e0 c\u00f3 th\u1ec3 n\u00e0o nh\u1eefng b\u1ea5t c\u1eadp, y\u1ebfu k\u00e9m trong c\u00f4ng t\u00e1c ki\u1ec3m tra kh\u00f4ng c\u1ea7n ph\u1ea3i kh\u1eafc ph\u1ee5c \u0111\u1ec3 c\u1ea3i ti\u1ebfn?
\nTh\u00f4ng th\u01b0\u1eddng, vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch cho c\u00f4ng t\u00e1c ki\u1ec3m tra l\u00e0 h\u1ebft s\u1ee9c c\u1ea7n thi\u1ebft. Trong n\u1ed9i dung c\u1ee7a vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch ki\u1ec3m tra ch\u1eafc ch\u1eafn kh\u00f4ng th\u1ec3 thi\u1ebfu vi\u1ec7c c\u00e2n nh\u1eafc c\u00e1c y\u1ebfu t\u1ed1 r\u1ea5t quan tr\u1ecdng nh\u01b0 ph\u01b0\u01a1ng ph\u00e1p, c\u00f4ng c\u1ee5 ki\u1ec3m tra, ngu\u1ed3n l\u1ef1c, ph\u01b0\u01a1ng ti\u1ec7n, th\u1eddi gian, \u0111\u1ecba \u0111i\u1ec3m, t\u1ea7n su\u1ea5t ki\u1ec3m tra\u2026Sau khi ki\u1ec3m tra xong, l\u1ea1i ph\u1ea3i ki\u1ec3m tra l\u1ea1i m\u1ee9c \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a k\u1ebft qu\u1ea3, \u0111\u1ed3ng th\u1eddi ph\u1ea3i \u0111\u00e1nh gi\u00e1 l\u1ea1i t\u00ednh hi\u1ec7u qu\u1ea3 c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p, c\u00f4ng c\u1ee5\u2026ki\u1ec3m tra \u0111\u00e3 \u00e1p d\u1ee5ng. V\u00e0 cu\u1ed1i c\u00f9ng v\u1eabn l\u00e0 kh\u1eafc ph\u1ee5c v\u00e0 c\u1ea3i ti\u1ebfn cho kh\u00e2u ki\u1ec3m tra \u0111\u1ec3 ng\u00e0y c\u00e0ng ho\u00e0n thi\u1ec7n n\u00f3. Kh\u00e2u \u201cCheck\u201d t\u1ef1 th\u00e2n n\u00f3 l\u1ea1i ph\u1ea3i \u0111i qua t\u1ea5t c\u1ea3 c\u00e1c b\u01b0\u1edbc c\u1ee7a m\u1ed9t chu tr\u00ecnh PDCA tr\u1ecdn v\u1eb9n.
\nKh\u00e2u \u201cAct\u201d<\/strong>\u00a0trong chu tr\u00ecnh m\u1eb9 l\u00e0 \u0111\u1ec3 kh\u1eafc ph\u1ee5c v\u00e0 ph\u00f2ng ng\u1eeba nh\u1eefng sai s\u00f3t, nh\u1eefng \u0111i\u1ec3m kh\u00f4ng ph\u00f9 h\u1ee3p. \u0110\u1ec3 ti\u1ebfn h\u00e0nh c\u00f4ng t\u00e1c kh\u1eafc ph\u1ee5c ho\u1eb7c ph\u00f2ng ng\u1eeba, m\u1ed9t l\u1ea7n n\u1eefa, m\u1ed9t chu tr\u00ecnh PDCA con l\u1ea1i l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 kh\u00f4ng th\u1ec3 thi\u1ebfu. C\u1ea7n c\u00f3 m\u1ed9t k\u1ebf ho\u1ea1ch c\u1ee5 th\u1ec3 cho vi\u1ec7c kh\u1eafc ph\u1ee5c, c\u1ea7n ti\u1ebfn h\u00e0nh kh\u1eafc ph\u1ee5c theo \u0111\u00fang k\u1ebf h\u1ecdach \u0111\u00f3, c\u1ea7n ki\u1ec3m tra l\u1ea1i k\u1ebft qu\u1ea3 kh\u1eafc ph\u1ee5c v\u00e0 c\u1ea7n ti\u1ebfp t\u1ee5c kh\u1eafc ph\u1ee5c n\u1eefa \u0111\u1ec3 c\u1ea3i ti\u1ebfn\u2026Nh\u01b0 v\u1eady, k\u1ec3 c\u1ea3 kh\u00e2u cu\u1ed1i c\u00f9ng (Act) trong chu tr\u00ecnh m\u1eb9 c\u0169ng kh\u00f4ng th\u1ec3 b\u1ecf qua vi\u1ec7c \u201ct\u1eadn d\u1ee5ng\u201d c\u00e1c b\u01b0\u1edbc PDCA c\u1ee7a m\u1ed9t chu tr\u00ecnh con.<\/p>\nC\u00f2n c\u00f3 c\u1ea3 c\u00e1c chu tr\u00ecnh \u201cch\u00e1u\u201d, \u201cch\u1eaft\u201d\u2026<\/strong><\/h3>\n
\nM\u1ed7i chu tr\u00ecnh PDCA, v\u1ec1 m\u1eb7t l\u00fd thuy\u1ebft c\u00f3 th\u1ec3 c\u00f3 v\u00f4 s\u1ed1 nh\u1eefng chu tr\u00ecnh \u201ccon\u201d, \u201cch\u00e1u\u201d l\u1ed3ng gh\u00e9p b\u00ean trong t\u1eeb c\u1ea5p \u0111\u1ed9 cao, r\u1ed9ng \u0111\u1ebfn c\u1ea5p \u0111\u1ed9 th\u1ea5p v\u00e0 h\u1eb9p d\u1ea7n. M\u1ed7i chu tr\u00ecnh con trong h\u00ecnh v\u1ebd III, c\u00f2n c\u00f3 th\u1ec3 c\u00f3 nh\u1eefng chu tr\u00ecnh con c\u1ee7a n\u00f3 v\u00e0 c\u1ee9 th\u1ebf ti\u1ebfp t\u1ee5c cho \u0111\u1ebfn c\u00e1c chu tr\u00ecnh \u201cch\u00e1u\u201d, \u201cch\u1eaft\u201d\u2026 cho \u0111\u1ebfn khi c\u00f4ng vi\u1ec7c tr\u1edf n\u00ean \u0111\u01a1n gi\u1ea3n \u0111\u1ebfn m\u1ee9c kh\u00f4ng c\u00f2n c\u1ea7n th\u00ed\u00eat ph\u1ea3i c\u00f3 m\u1ed9t chu tr\u00ecnh nh\u01b0 th\u1ebf n\u1eefa.
\nTrong b\u00e0i vi\u1ebft ti\u1ebfp theo, t\u00e1c gi\u1ea3 s\u1ebd chia s\u1ebb kinh nghi\u1ec7m s\u00e2u h\u01a1n \u1edf kh\u00e2u \u201cPlan\u201d t\u1ee9c l\u1eadp k\u1ebf ho\u1ea1ch hay ho\u1ea1ch \u0111\u1ecbnh \u2013 kh\u00e2u \u0111\u1ea7u ti\u00ean v\u00e0 c\u0169ng l\u00e0 kh\u00e2u quan tr\u1ecdng b\u1eadc nh\u1ea5t c\u1ee7a chu tr\u00ecnh n\u00e0y.<\/p>\nPh\u00e2n t\u00edch b\u01b0\u1edbc l\u1eadp k\u1ebf ho\u1ea1ch trong chu tr\u00ecnh PDCA<\/strong><\/h3>\n
\nTrong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p, th\u1eddi gian l\u1eadp k\u1ebf ho\u1ea1ch c\u00f3 th\u1ec3 chi\u1ebfm \u0111\u1ebfn 80% t\u1ed5ng th\u1eddi gian, th\u1eadm ch\u00ed nhi\u1ec1u h\u01a1n, c\u00f2n th\u1eddi gian th\u1ef1c hi\u1ec7n ch\u1ec9 chi\u1ebfm 20%, th\u1eadm ch\u00ed \u00edt h\u01a1n. T\u01b0\u01a1ng t\u1ef1 nh\u01b0 vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch cho m\u1ed9t tr\u1eadn t\u1ea5n c\u00f4ng \u0111\u1ec3 \u0111\u00e1nh chi\u1ebfm m\u1ed9t ch\u1ed1t ch\u1eb7n c\u1ee7a \u0111\u1ecbch trong th\u1eddi k\u1ef3 chi\u1ebfn tranh \u2013 c\u00f4ng t\u00e1c kh\u1ea3o s\u00e1t, th\u0103m d\u00f2 \u0111\u1ec3 v\u1ea1ch c\u00e1c ph\u01b0\u01a1ng \u00e1n t\u1ea5n c\u00f4ng c\u00f3 th\u1ec3 k\u00e9o d\u00e0i c\u1ea3 th\u00e1ng, nh\u01b0ng tr\u1eadn \u0111\u00e1nh c\u00f3 khi ch\u1ec9 di\u1ec5n ra kh\u00f4ng qu\u00e1 10 ph\u00fat. V\u00e0 10 ph\u00fat \u1ea5y th\u00e0nh hay b\u1ea1i ph\u1ea7n nhi\u1ec1u ph\u1ee5 thu\u1ed9c v\u00e0o c\u00f4ng t\u00e1c chu\u1ea9n b\u1ecb, l\u00ean ph\u01b0\u01a1ng \u00e1n trong su\u1ed1t bao nhi\u00eau ng\u00e0y. \u0110i\u1ec1u \u0111\u00f3 n\u00f3i l\u00ean t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch. \u0110\u1ed1i v\u1edbi nh\u1eefng d\u1ef1 \u00e1n l\u1edbn, mang t\u1ea7m c\u1ee1 qu\u1ed1c gia ho\u1eb7c qu\u1ed1c t\u1ebf, c\u00f4ng t\u00e1c ho\u1ea1ch \u0111\u1ecbnh c\u00f3 th\u1ec3 k\u00e9o d\u00e0i nhi\u1ec1u n\u0103m.
\nTrong ph\u1ea1m vi b\u00e0i vi\u1ebft n\u00e0y, t\u00e1c gi\u1ea3 xin chia s\u1ebb m\u1ed9t s\u1ed1 kinh nghi\u1ec7m l\u1eadp k\u1ebf ho\u1ea1ch trong c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd v\u00e0 trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y, \u0111\u1eb7c bi\u1ec7t c\u00f3 tr\u00ecnh b\u00e0y minh ho\u1ea1 m\u1ed9t s\u1ed1 v\u00ed d\u1ee5 nh\u1eb1m gi\u00fap \u0111\u1ed9c gi\u1ea3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 c\u00f4ng t\u00e1c l\u1eadp k\u1ebf ho\u1ea1ch.<\/p>\n1. L\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean c\u01a1 s\u1edf n\u00e0o?<\/strong><\/h4>\n
\n
2. C\u00e1c b\u1ea3n k\u1ebf ho\u1ea1ch n\u00ean \u0111\u01b0\u1ee3c l\u1eadp nh\u01b0 th\u1ebf n\u00e0o?<\/strong><\/h4>\n
\nK\u1ebf ho\u1ea1ch T\u1ed5ng th\u1ebf n\u00e0y l\u00e0 c\u01a1 s\u1edf cho nh\u1eefng K\u1ebf h\u1ecdach H\u00e0nh \u0111\u1ed9ng (Action Plan) ti\u1ebfp theo v\u1edbi nh\u1eefng c\u00f4ng vi\u1ec7c chi ti\u1ebft h\u01a1n cho t\u1eebng d\u1ef1 \u00e1n. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 bi\u1ec3u m\u1eabu c\u1ee7a m\u1ed9t K\u1ebf ho\u1ea1ch T\u1ed5ng th\u1ec3 \u0111\u01b0\u1ee3c l\u1eadp d\u01b0\u1edbi d\u1ea1ng b\u1ea3ng m\u00e0u b\u1ea3ng Excel c\u1ee7a m\u1ed9t b\u1ed9 ph\u1eadn ch\u1ee9c n\u0103ng trong c\u00f4ng ty (th\u01b0\u1eddng do tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u1eadp).<\/p>\n
\nM\u1ed9t c\u00e2u h\u1ecfi kh\u00e1 th\u00fa v\u1ecb l\u00e0 li\u1ec7u m\u1ed9t b\u00e0 n\u1ed9i tr\u1ee3, tr\u01b0\u1edbc khi x\u00e1ch gi\u1ecf \u0111i ch\u1ee3, c\u00f3 c\u1ea7n ph\u1ea3i l\u1eadp k\u1ebf ho\u1ea1ch kh\u00f4ng? C\u00e2u tr\u1ea3 l\u1eddi ph\u1ea7n nhi\u1ec1u l\u00e0 \u201cKh\u00f4ng!\u201d. Tr\u00ean th\u1ef1c t\u1ebf, n\u1ebfu c\u00f3 m\u1ed9t \u201cK\u1ebf ho\u1ea1ch \u0111i ch\u1ee3\u201d \u0111\u01b0\u1ee3c l\u1eadp trong v\u00f2ng 3 \u2013 5 ph\u00fat, b\u00e0 n\u1ed9i tr\u1ee3 s\u1ebd ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c th\u1eddi gian \u0111i ch\u1ee3 \u00edt nh\u1ea5t n\u1eeda gi\u1edd m\u00e0 kh\u00f4ng b\u1ecb thi\u1ebfu s\u00f3t khi v\u1ec1 \u0111\u1ebfn nh\u00e0 m\u1edbi bi\u1ebft l\u00e0 qu\u00ean mua ch\u00fat \u0111\u01b0\u1eddng, b\u1ed9t ng\u1ecdt, t\u1ecfi, \u1edbt, hay t\u0103m x\u1ec9a r\u0103ng\u2026
\nM\u1ed9t \u201cK\u1ebf ho\u1ea1ch \u0111i ch\u1ee3\u201d ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c l\u1eadp m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n b\u1eb1ng c\u00e1ch c\u1ea7m gi\u1ea5y, b\u00fat li\u1ec7t\u00a0 k\u00ea t\u1ea5t c\u1ea3 nh\u1eefng th\u1ee9 c\u1ea7n mua v\u00e0 nh\u00f3m l\u1ea1i th\u00e0nh c\u00e1c khu v\u1ef1c \u0111\u1ec3 \u0111i mua (nh\u01b0 h\u00e0ng c\u00e1, h\u00e0ng th\u1ecbt, h\u00e0ng rau, h\u00e0ng gia v\u1ecb\u2026). Nh\u1edd v\u1eady s\u1ebd kh\u00f4ng m\u1ea5t th\u1eddi gian khi ph\u1ea3i \u0111i v\u00f2ng v\u00e8o t\u1eeb h\u00e0ng c\u00e1 sang gia v\u1ecb, v\u1ec1 h\u00e0ng rau, h\u00e0ng th\u1ecbt, r\u1ed3i ph\u1ea3i quay l\u1ea1i h\u00e0ng gia v\u1ecb v\u00ec thi\u1ebfu th\u1ee9 g\u00ec \u0111\u00f3. \u0110\u00f3 l\u00e0 ch\u01b0a k\u1ec3, khi v\u1ec1 nh\u00e0 m\u1edbi bi\u1ebft m\u00ecnh c\u00f2n qu\u00ean nhi\u1ec1u th\u1ee9 ch\u01b0a mua, bu\u1ed9c ph\u1ea3i quay ra ch\u1ee3 \u2026<\/p>\n
\nC\u1ea7n t\u1ea1o th\u00f3i quen l\u1eadp k\u1ebf h\u1ecdach khi l\u00e0m b\u1ea5t c\u1ee9 vi\u1ec7c g\u00ec d\u00f9 l\u1edbn hay nh\u1ecf. M\u1ed9t chi\u1ebfc \u0111inh, \u0111\u1ecbnh \u0111\u00f3ng tr\u00ean t\u01b0\u1eddng, n\u1ebfu kh\u00f4ng t\u00ednh to\u00e1n, \u0111o \u0111\u1ea1c ch\u1eafc ch\u1eafn, s\u1ebd bu\u1ed9c ph\u1ea3i nh\u1ed5 ra, \u0111\u00f3ng l\u1ea1i, \u0111\u1ec3 l\u1ea1i m\u1ed9t l\u1ed7 \u0111inh x\u1ea5u x\u00ed\u00a0 tr\u00ean b\u1ee9c t\u01b0\u1eddng s\u1ea1ch \u0111\u1eb9p. M\u1ed9t chi\u1ebfn d\u1ecbch tung h\u00e0ng, n\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c l\u1eadp k\u1ebf ho\u1ea1ch c\u1ea9n th\u1eadn, chu \u0111\u00e1o s\u1ebd \u0111em l\u1ea1i th\u1ea5t b\u1ea1i v\u00e0 thi\u1ec7t h\u1ea1i kh\u00f4ng t\u00ednh h\u1ebft.
\nL\u1eadp k\u1ebf ho\u1ea1ch l\u00e0 k\u1ef9 n\u0103ng b\u1eaft bu\u1ed9c kh\u00f4ng ch\u1ec9\u00a0 \u0111\u1ed1i v\u1edbi c\u1ea5p qu\u1ea3n l\u00fd m\u00e0 c\u00f2n c\u1ea3 \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean. Ti\u1ebfc l\u00e0 kh\u00f4ng \u00edt c\u00e1n b\u1ed9 qu\u1ea3n l\u00fd ch\u01b0a nh\u1eadn th\u1ee9c \u0111\u1ea7y \u0111\u1ee7 \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, ho\u1eb7c n\u1ebfu c\u00f3 nh\u1eadn th\u1ee9c th\u00ec l\u1ea1i kh\u00f4ng ch\u1ecbu r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng n\u00e0y cho m\u00ecnh, d\u1eabn \u0111\u1ebfn khi th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c lu\u00f4n b\u1ecb \u0111\u1ed9ng v\u00e0 ph\u1ea3i li\u00ean t\u1ee5c x\u1eed l\u00fd nh\u1eefng v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh ng\u00f2ai d\u1ef1 ki\u1ebfn.
\n\u1ede t\u1ea7m qu\u1ea3n l\u00fd v\u0129 m\u00f4, c\u00f4ng t\u00e1c l\u1eadp k\u1ebf ho\u1ea1ch c\u00f2n quan tr\u1ecdng g\u1ea5p b\u1ed9i ph\u1ea7n. Kh\u00f4ng \u00edt d\u1ef1 \u00e1n, ch\u01b0\u01a1ng tr\u00ecnh do thi\u1ebfu ch\u00fa tr\u1ecdng c\u00f4ng t\u00e1c l\u1eadp k\u1ebf ho\u1ea1ch n\u00ean khi tri\u1ec3n khai th\u1ef1c hi\u1ec7n \u0111\u00e3 ph\u00e1t sinh nhi\u1ec1u b\u1ea5t c\u1eadp, l\u00fang t\u00fang, ch\u1eadm tr\u1ec5, th\u1eadm ch\u00ed b\u1ebf t\u1eafc, ph\u00e1 s\u1ea3n,\u00a0 g\u00e2y thi\u1ec7t h\u1ea1i nghi\u00eam tr\u1ecdng cho l\u1ee3i \u00edch qu\u1ed1c gia, l\u00e0m x\u00f3i m\u00f2n l\u00f2ng tin ng\u01b0\u1eddi d\u00e2n.
\n\u1ede t\u1ea7m qu\u1ea3n l\u00fd doanh nghi\u1ec7p, c\u00f4ng t\u00e1c l\u1eadp k\u1ebf ho\u1ea1ch l\u00e0 y\u1ebfu t\u1ed1 s\u1ed1ng c\u00f2n.Trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y, l\u1eadp k\u1ebf ho\u1ea1ch l\u00e0 c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 qu\u1ea3n l\u00fd th\u1eddi gian, gi\u1ea3m thi\u1ec3u sai s\u00f3t, l\u00e3ng ph\u00ed v\u00e0 thi\u1ec7t h\u1ea1i.<\/p>\n","protected":false},"excerpt":{"rendered":"