{"id":6133,"date":"2023-11-29T10:10:17","date_gmt":"2023-11-29T10:10:17","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=6133"},"modified":"2023-12-21T13:16:49","modified_gmt":"2023-12-21T06:16:49","slug":"lap-ke-hoach-de-dang-voi-chu-trinh-pdca","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/lap-ke-hoach-de-dang-voi-chu-trinh-pdca.html","title":{"rendered":"L\u1eacP K\u1ebe HO\u1ea0CH D\u1ec4 D\u00c0NG V\u1edaI CHU TR\u00ccNH PDCA"},"content":{"rendered":"

Trong kinh doanh, vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch c\u1ee5 th\u1ec3, r\u00f5 r\u00e0ng \u0111\u00fang \u0111\u1ecbnh h\u01b0\u1edbng l\u00e0 \u0111i\u1ec1u v\u00f4 c\u00f9ng quan tr\u1ecdng v\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 ho\u00e0n th\u00e0nh nh\u1eefng m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c \u0111\u1ec1 ra.\u00a0Benjamin Franklin c\u00f3 c\u00e2u n\u00f3i r\u1ea5t n\u1ed5i ti\u1ebfng:\u00a0\u201cN\u1ebfu b\u1ea1n th\u1ea5t b\u1ea1i trong vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch, b\u1ea1n \u0111ang l\u00ean k\u1ebf ho\u1ea1ch \u0111\u1ec3 th\u1ea5t b\u1ea1i\u201d<\/i><\/b>.\u00a0<\/b>V\u1eady, l\u1eadp k\u1ebf ho\u1ea1ch nh\u01b0 th\u1ebf n\u00e0o cho hi\u1ec7u qu\u1ea3?<\/p>\n

Chu tr\u00ecnh PDCA\u00a0 (Vi\u1ebft t\u1eaft c\u1ee7a: Plan \u2013 Do \u2013 Check \u2013 Action) l\u00e0 m\u1ed9t trong nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p \u0111\u01a1n gi\u1ea3n, ph\u1ed5 bi\u1ebfn v\u00e0 \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p \u00e1p d\u1ee5ng \u0111\u1ec3 ki\u1ec3m so\u00e1t v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c k\u1ebf ho\u1ea1ch, gi\u00fap c\u00f4ng vi\u1ec7c t\u1ed1t h\u01a1n \u0111\u1ec3 ho\u00e0n th\u00e0nh \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u1ec1 ra.<\/p>\n

 <\/p>\n

L\u1ee3i \u00edch m\u00e0 PDCA mang l\u1ea1i khi \u1ee9ng d\u1ee5ng v\u00e0o vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch:<\/h2>\n
    \n
  • \u0110\u1ea1t \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 c\u00e1c m\u1ee5c ti\u00eau \u0111\u1ec1 ra<\/li>\n
  • Gia t\u0103ng hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c<\/li>\n
  • Gi\u1ea3m c\u0103ng th\u1eb3ng trong c\u00f4ng vi\u1ec7c<\/li>\n
  • C\u00e2n b\u1eb1ng cu\u1ed9c s\u1ed1ng<\/li>\n<\/ul>\n

    Chu tr\u00ecnh PDCA bao g\u1ed3m 4 b\u01b0\u1edbc\u00a0<\/b><\/h2>\n
      \n
    • \n

      Plan: L\u1eadp k\u1ebf ho\u1ea1ch<\/b><\/h3>\n<\/li>\n<\/ul>\n

      \u1ede giai \u0111o\u1ea1n n\u00e0y, b\u1ea1n s\u1ebd l\u1eadp k\u1ebf ho\u1ea1ch cho nh\u1eefng vi\u1ec7c c\u1ea7n ph\u1ea3i l\u00e0m. Plan trong chu tr\u00ecnh PDCA c\u1ea7n:<\/p>\n

        \n
      • M\u1ee5c ti\u00eau chu\u1ea9n b\u1ecb l\u00e0m l\u00e0 g\u00ec?<\/li>\n
      • Li\u1ec7t k\u00ea t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng vi\u1ec7c c\u1ea7n l\u00e0m \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau<\/li>\n<\/ul>\n

        Vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong chu tr\u00ecnh PDCA, v\u00ec n\u00f3 s\u1ebd quy\u1ebft \u0111\u1ecbnh ph\u1ea7n n\u00e0o s\u1ef1 th\u00e0nh\u00a0c\u00f4ng c\u1ee7a ho\u1ea1t \u0111\u1ed9ng.\u00a0Sau khi l\u1eadp \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau theo c\u00f4ng th\u1ee9c SMART, h\u00e3y li\u1ec7t k\u00ea t\u1ea5t c\u1ea3 c\u00f4ng vi\u1ec7c theo nguy\u00ean t\u1eafc brainstorming, \u0111\u1eebng quan t\u00e2m vi\u1ec7c nhi\u1ec1u hay \u00edt, c\u0169ng \u0111\u1eebng quan t\u00e2m vi\u1ec7c \u0111\u00fang hay sai. Ti\u1ebfp \u0111\u1ebfn, lo\u1ea1i b\u1ecf nh\u1eefng c\u00f4ng vi\u1ec7c kh\u00f4ng c\u1ea7n thi\u1ebft, gi\u1eef l\u1ea1i nh\u1eefng vi\u1ec7c quan tr\u1ecdng th\u1eadt s\u1ef1 c\u1ea7n thi\u1ebft cho m\u1ee5c ti\u00eau, v\u00e0 b\u1eaft \u0111\u1ea7u cho th\u1eddi gian, cho ch\u1ec9 s\u1ed1 \u0111o v\u00e0 ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c<\/p>\n

        \u0110\u1ec3 k\u1ebf ho\u1ea1ch kh\u00f4ng b\u1ecb sai s\u00f3t khi \u00e1p d\u1ee5ng v\u00e0o th\u1ef1c hi\u1ec7n, b\u1ea1n c\u1ea7n xem qua v\u00e0 \u0111i\u1ec1u ch\u1ec9nh\u00a0tr\u01b0\u1edbc\u00a0khi b\u1eaft \u0111\u1ea7u.<\/b><\/p>\n

          \n
        • \n

          Do: Tri\u1ec3n khai k\u1ebf ho\u1ea1ch<\/b><\/h3>\n<\/li>\n<\/ul>\n

          \u0110\u00e2y l\u00e0 giai \u0111o\u1ea1n ch\u00fang ta b\u1eaft tay v\u00e0o th\u1ef1c hi\u1ec7n t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng vi\u1ec7c \u0111\u00e3 li\u1ec7t k\u00ea. \u1ede giai \u0111o\u1ea1n n\u00e0y, th\u1eddi gian v\u00e0 ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng s\u1ebd d\u1eabn d\u1eaft \u0111\u1ec3 ch\u00fang ta th\u1ef1c thi. \u0110\u00e2y c\u0169ng xem nh\u01b0 l\u00e0 qu\u00e1 tr\u00ecnh th\u1eed nghi\u1ec7m, h\u00e3y ghi l\u1ea1i ti\u1ebfn tr\u00ecnh \u0111\u1ec3 c\u00f3 th\u1ec3 so s\u00e1nh v\u1edbi m\u1ee5c ti\u00eau \u0111\u1ec1 ra ban \u0111\u1ea7u.<\/b><\/p>\n

            \n
          • \n

            Check: Ki\u1ec3m tra, theo d\u00f5i<\/b><\/h3>\n<\/li>\n<\/ul>\n

            \u0110\u00e2y c\u00f3 l\u1ebd l\u00e0 giai \u0111o\u1ea1n quan tr\u1ecdng nh\u1ea5t c\u1ee7a chu tr\u00ecnh PDCA. N\u1ebfu b\u1ea1n mu\u1ed1n l\u00e0m r\u00f5 k\u1ebf ho\u1ea1ch c\u1ee7a m\u00ecnh,\u00a0\u0111\u1ea3m b\u1ea3o r\u1eb1ng, th\u1eddi gian, t\u1ea5t c\u1ea3 c\u00e1c ti\u00eau ch\u00ed, KPI \u0111\u1eb7t ra \u0111\u1ec1u th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c theo \u0111\u00fang ti\u1ebfn \u0111\u1ed9\u00a0b\u1ea1n c\u1ea7n\u00a0ch\u00fa\u00a0\u00fd \u0111\u1ea7y \u0111\u1ee7 \u0111\u1ebfn giai \u0111o\u1ea1n Check.<\/p>\n

            S\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 \u0111o l\u01b0\u1eddng \u0111\u1ec3 c\u00f3 th\u1ec3 theo d\u00f5i \u0111\u01b0\u1ee3c m\u1ed1c th\u1eddi gian, ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng<\/b><\/p>\n

              \n
            • \n

              \u0110i\u1ec1u ch\u1ec9nh, c\u1ea3i ti\u1ebfn<\/b><\/h3>\n<\/li>\n<\/ul>\n

              \u1ede giai \u0111o\u1ea1n n\u00e0y, sau khi \u0111\u00e3 ph\u00e1t hi\u1ec7n m\u1ed9t s\u1ed1 v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh, c\u1ea7n ph\u1ea3i x\u1eed l\u00fd, c\u1ea7n \u0111\u01b0a ra nh\u1eefng gi\u1ea3i ph\u00e1p d\u1ef1 ph\u00f2ng trong l\u00fac l\u1eadp k\u1ebf ho\u1ea1ch \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o nh\u1eefng m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c \u0111\u1ec1 ra ban \u0111\u1ea7u ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n

              Trong tr\u01b0\u1eddng h\u1ee3p k\u1ebf ho\u1ea1ch \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng, ch\u00fang ta s\u1ebd c\u1ea3i ti\u1ebfn k\u1ebf ho\u1ea1ch \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng m\u1ee5c ti\u00eau cao h\u01a1n. vi\u1ec7c c\u1ea3i ti\u1ebfn n\u00e0y n\u1eb1m \u1edf ch\u1ed7 c\u00e1ch l\u00e0m, ph\u01b0\u01a1ng ph\u00e1p l\u00e0m hay b\u1ed5 sung k\u1ef9 n\u0103ng, n\u0103ng l\u1ef1c m\u1edbi \u0111\u1ec3 gi\u00fap cho nh\u1eefng k\u1ebf ho\u1ea1ch ti\u1ebfp theo th\u00e0nh c\u00f4ng t\u1ed1t h\u01a1n.<\/p>\n

              Nguy\u00ean l\u00fd c\u1ee7a ph\u01b0\u01a1ng\u00a0ph\u00e1p\u00a0PDCA r\u1ea5t d\u1ec5 d\u00e0ng \u0111\u1ec3 \u00e1p d\u1ee5ng v\u00e0o trong th\u1ef1c ti\u1ec5n. B\u1ea1n quy lu\u1eadt h\u00f3a nh\u1eefng vi\u1ec7c b\u1ea1n l\u00e0m t\u1ed1t, v\u00e0 c\u1ea3i thi\u1ec7n nh\u1eefng vi\u1ec7c b\u1ea1n l\u00e0m ch\u01b0a t\u1ed1t. T\u1eeb \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 nhanh ch\u00f3ng \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra.<\/p>\n","protected":false},"excerpt":{"rendered":"

              Trong kinh doanh, vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch c\u1ee5 th\u1ec3, r\u00f5 r\u00e0ng \u0111\u00fang \u0111\u1ecbnh h\u01b0\u1edbng l\u00e0 \u0111i\u1ec1u v\u00f4 c\u00f9ng quan tr\u1ecdng v\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 ho\u00e0n th\u00e0nh nh\u1eefng m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c \u0111\u1ec1 ra.\u00a0Benjamin Franklin c\u00f3 c\u00e2u n\u00f3i r\u1ea5t n\u1ed5i ti\u1ebfng:\u00a0\u201cN\u1ebfu b\u1ea1n th\u1ea5t b\u1ea1i trong vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch, b\u1ea1n \u0111ang l\u00ean k\u1ebf ho\u1ea1ch \u0111\u1ec3 th\u1ea5t b\u1ea1i\u201d.\u00a0V\u1eady, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[222],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6133"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=6133"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6133\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=6133"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=6133"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=6133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}