{"id":6149,"date":"2023-11-30T00:44:39","date_gmt":"2023-11-30T00:44:39","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=6149"},"modified":"2023-12-21T13:16:52","modified_gmt":"2023-12-21T06:16:52","slug":"quy-trinh-quan-ly-chat-luong-san-pham-trong-san-xuat","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/quy-trinh-quan-ly-chat-luong-san-pham-trong-san-xuat.html","title":{"rendered":"Quy tr\u00ecnh qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m trong s\u1ea3n xu\u1ea5t"},"content":{"rendered":"<p class=\"ifp\">Quy tr\u00ecnh qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m trong s\u1ea3n xu\u1ea5t l\u00e0 c\u00f4ng c\u1ee5 quan tr\u1ecdng gi\u00fap doanh nghi\u1ec7p ki\u1ec3m so\u00e1t v\u00e0 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c, gi\u00e1 th\u00e0nh s\u1ea3n ph\u1ea9m v\u00e0 n\u00e2ng cao n\u0103ng l\u1ef1c c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n<p>Trong s\u1ea3n xu\u1ea5t c\u1ea7n c\u00f3 m\u1ed9t quy tr\u00ecnh qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m t\u1ed1t \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m kh\u00f4ng c\u00f3 l\u1ed7i v\u00e0 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a h\u1ecd. Khi qu\u00e1 tr\u00ecnh n\u00e0y di\u1ec5n ra kh\u00f4ng \u0111\u00fang, n\u00f3 c\u00f3 th\u1ec3 khi\u1ebfn vi\u1ec7c ti\u00eau th\u1ee5 h\u00e0ng h\u00f3a b\u1ecb t\u1ed5n th\u1ea5t n\u1eb7ng n\u1ec1.<\/p>\n<h2>Kh\u00e1i ni\u1ec7m quy tr\u00ecnh qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m trong s\u1ea3n xu\u1ea5t<\/h2>\n<p>Vi\u1ec7c \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 ki\u1ec3m so\u00e1t v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m n\u00f3i chung bao g\u1ed3m l\u1eadp ch\u00ednh s\u00e1ch ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 m\u1ee5c ti\u00eau ch\u1ea5t l\u01b0\u1ee3ng, ho\u1ea1ch \u0111\u1ecbnh ch\u1ea5t l\u01b0\u1ee3ng, ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng, \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng\u201d (ISO 9000:2000).<\/p>\n<p>Qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m l\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng ph\u1ed1i h\u1ee3p \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a s\u1ea3n ph\u1ea9m, bao g\u1ed3m: l\u1eadp ch\u00ednh s\u00e1ch ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, ho\u1ea1ch \u0111\u1ecbnh ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m.<\/p>\n<p>Theo \u0111\u00f3, ch\u00fang ta c\u00f3 th\u1ec3 hi\u1ec3u quy tr\u00ecnh qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m l\u00e0\u00a0<strong>quy tr\u00ecnh c\u00e1c b\u01b0\u1edbc<\/strong>\u00a0ho\u1ea1t \u0111\u1ed9ng c\u00f3 ph\u1ed1i h\u1ee3p \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 ki\u1ec3m so\u00e1t m\u1ed9t t\u1ed5 ch\u1ee9c v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng.<\/p>\n<h2>L\u1ee3i \u00edch c\u1ee7a vi\u1ec7c thi\u1ebft l\u1eadp quy tr\u00ecnh qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m trong s\u1ea3n xu\u1ea5t<\/h2>\n<div class=\"NDtb1I8d\">\n<div class=\"tve-leads-shortcode tve-tl-anim tl-anim-instant tve-leads-track-shortcode_2296 tve-leads-triggered\">\n<div id=\"tve_tcb2_fading-image-2-step_m1\" class=\"tl-style\">\n<div class=\"tve-leads-conversion-object\">\n<div class=\"tve_flt\">\n<div id=\"tve_editor\" class=\"tve_shortcode_editor\">\n<div class=\"thrv-leads-form-box tve_no_drag tve_no_icons thrv_wrapper tve_editor_main_content thrv-leads-in-content tve_empty_dropzone\">\n<div class=\"thrv_wrapper thrv-page-section\">\n<div class=\"tve-page-section-in tve_empty_dropzone\">\n<div class=\"thrv_wrapper tve_image_caption on_hover\"><\/div>\n<div class=\"thrv_wrapper tve_image_caption\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>Kh\u00e1ch h\u00e0ng mong \u0111\u1ee3i v\u00e0 y\u00eau c\u1ea7u c\u00e1c s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cao. Khi kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng, doanh nghi\u1ec7p s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng l\u1ee3i \u00edch sau:<\/p>\n<ul>\n<li>Gia t\u0103ng s\u1ef1 trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng<\/li>\n<li>Duy tr\u00ec ngu\u1ed3n kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean<\/li>\n<li>\u0110\u01b0\u1ee3c gi\u1edbi thi\u1ec7u th\u00eam ngu\u1ed3n kh\u00e1ch h\u00e0ng m\u1edbi<\/li>\n<li>Duy tr\u00ec ho\u1eb7c c\u1ea3i thi\u1ec7n v\u1ecb th\u1ebf c\u1ee7a b\u1ea1n tr\u00ean th\u1ecb tr\u01b0\u1eddng<\/li>\n<li>C\u1ea3i thi\u1ec7n \u0111\u1ed9 an to\u00e0n<\/li>\n<li>Gi\u1ea3m r\u1ee7i ro n\u1ee3<\/li>\n<li>G\u00f3p ph\u1ea7n x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u t\u00edch c\u1ef1c cho s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n<\/li>\n<\/ul>\n<p>C\u00e1c nh\u00e0 s\u1ea3n xu\u1ea5t c\u00f3 quy tr\u00ecnh ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m t\u1ea1i ch\u1ed7 \u00edt c\u00f3 kh\u1ea3 n\u0103ng ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi vi\u1ec7c thu h\u1ed3i s\u1ea3n ph\u1ea9m ho\u1eb7c khi\u1ebfn ngu\u1ed3n h\u00e0ng b\u1ecb r\u1ee7i ro t\u1eeb c\u00e1c s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u01b0\u1ee3c s\u1ea3n xu\u1ea5t.<\/p>\n<p>Chi ph\u00ed li\u00ean quan \u0111\u1ebfn nh\u1eefng l\u1ea7n thu h\u1ed3i n\u00e0y c\u00f3 th\u1ec3 cao. Minh ch\u1ee9ng r\u00f5 r\u00e0ng nh\u1ea5t l\u00e0 vi\u1ec7c thu h\u1ed3i xe Takata, \u01b0\u1edbc t\u00ednh chi ph\u00ed kho\u1ea3ng 7 \u0111\u1ebfn 24 t\u1ef7 \u0111\u00f4 la.<\/p>\n<p>M\u1ed9t s\u1ed1 c\u00f4ng ngh\u1ec7 s\u1ea3n xu\u1ea5t tinh g\u1ecdn nh\u01b0 TPM s\u1ebd gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd s\u1ea3n xu\u1ea5t n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng, c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng, lo\u1ea1i b\u1ecf khi\u1ebfm khuy\u1ebft (l\u1ed7i) s\u1ea3n ph\u1ea9m; t\u1eeb \u0111\u00f3 gia t\u0103ng l\u1ee3i nhu\u1eadn c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<h2>C\u00e1c b\u01b0\u1edbc trong quy tr\u00ecnh qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m trong s\u1ea3n xu\u1ea5t<\/h2>\n<p>Quy tr\u00ecnh qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m l\u00e0 m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c giai \u0111o\u1ea1n \u0111\u01b0\u1ee3c tu\u00e2n th\u1ee7 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi m\u1ed9t nh\u00f3m l\u00e0 \u201cph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c \u0111\u00edch\u201d. Quy tr\u00ecnh bao g\u1ed3m c\u00e1c giai \u0111o\u1ea1n:<\/p>\n<div class=\"4IGsSRR5\">\n<div class=\"tve-leads-shortcode tve-tl-anim tl-anim-instant tve-leads-track-shortcode_1154 tve-leads-triggered\">\n<div id=\"tve_tcb2_fading-image-2-step-with-lightbox_m1\" class=\"tl-style\">\n<div class=\"tve-leads-conversion-object\">\n<div class=\"tve_flt\">\n<div id=\"tve_editor\" class=\"tve_shortcode_editor\">\n<div class=\"thrv-leads-form-box tve_no_drag tve_no_icons thrv_wrapper tve_editor_main_content thrv-leads-in-content tve_empty_dropzone\">\n<div class=\"thrv_wrapper thrv-page-section\">\n<div class=\"tve-page-section-in tve_empty_dropzone\">\n<div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\">\n<div class=\"tve-cb tve_empty_dropzone\">\n<div class=\"thrv_wrapper tve_image_caption on_hover\"><\/div>\n<div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\">\n<div class=\"tve-cb tve_empty_dropzone\">\n<div class=\"thrv_wrapper tve_image_caption\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3>1. L\u1eadp k\u1ebf ho\u1ea1ch ch\u1ea5t l\u01b0\u1ee3ng (Quality Planning)<\/h3>\n<ul>\n<li>X\u00e1c \u0111\u1ecbnh c\u00e1c ti\u00eau chu\u1ea9n \u00e1p d\u1ee5ng cho d\u1ef1 \u00e1n v\u00e0 c\u00e1ch th\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c ti\u00eau chu\u1ea9n \u0111\u00f3, t\u1eadp trung v\u00e0o thi\u1ebft l\u1eadp y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng, thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nh\u1eefng y\u00eau c\u1ea7u \u0111\u00f3<\/li>\n<li>Thi\u1ebft l\u1eadp c\u00e1c m\u1ee5c ti\u00eau ch\u1ea5t l\u01b0\u1ee3ng, \u0111\u1ecbnh ngh\u0129a c\u00e1c quy tr\u00ecnh v\u00e0 thi\u1ebft l\u1eadp c\u00e1c bi\u1ec7n ph\u00e1p ki\u1ec3m so\u00e1t d\u00f9ng trong gi\u00e1m s\u00e1t c\u00e1c quy tr\u00ecnh.<\/li>\n<\/ul>\n<h3>2. \u0110\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng (Quality Assurance)<\/h3>\n<ul>\n<li>Th\u01b0\u1eddng xuy\u00ean \u0111\u00e1nh gi\u00e1 m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng ch\u1ea5t l\u01b0\u1ee3ng t\u1ed5ng th\u1ec3 c\u1ee7a d\u1ef1 \u00e1n trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n, \u0111\u1ea3m b\u1ea3o d\u1ef1 \u00e1n s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e3 \u0111\u1ec1 ra, c\u0169ng nh\u01b0 c\u00e1c ti\u00eau chu\u1ea9n ng\u00e0nh, ti\u00eau chu\u1ea9n qu\u1ed1c gia.<\/li>\n<li>\u0110\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 ho\u1ea1t \u0111\u1ed9ng theo h\u01b0\u1edbng ph\u00f2ng ng\u1eeba.<\/li>\n<\/ul>\n<h3>3. Ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng (Quality Control)<\/h3>\n<p>\u0110\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng ph\u1ea7n quan tr\u1ecdng c\u1ee7a quy tr\u00ecnh ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m.<\/p>\n<p>Quy tr\u00ecnh n\u00e0y s\u1ebd t\u1eadp trung ch\u1ee7 y\u1ebfu th\u1ef1c hi\u1ec7n c\u00e1c y\u00eau c\u1ea7u ki\u1ec3m tra, r\u00e0 so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng h\u00e0ng h\u00f3a, s\u1ea3n ph\u1ea9m.<\/p>\n<p>Ngo\u00e0i ra \u0111\u00e2y c\u00f2n l\u00e0 quy tr\u00ecnh ki\u1ec3m so\u00e1t c\u00e1c qu\u00e1 tr\u00ecnh t\u1ea1o, s\u1ea3n xu\u1ea5t ra s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a t\u1ed5 ch\u1ee9c, c\u00f4ng ty, doanh nghi\u1ec7p th\u00f4ng qua vi\u1ec7c ki\u1ec3m so\u00e1t, ki\u1ec3m tra v\u1ec1 c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0:<\/p>\n<ul>\n<li>m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c<\/li>\n<li>con ng\u01b0\u1eddi<\/li>\n<li>m\u00e1y m\u00f3c<\/li>\n<li>nguy\u00ean v\u1eadt li\u1ec7u<\/li>\n<li>ph\u01b0\u01a1ng ph\u00e1p s\u1ea3n xu\u1ea5t<\/li>\n<li>th\u00f4ng tin quy tr\u00ecnh s\u1ea3n xu\u1ea5t.<\/li>\n<\/ul>\n<p>Trong \u0111\u00f3 y\u1ebfu t\u1ed1 l\u00e0 ch\u00ednh nguy\u00ean v\u1eadt li\u1ec7u \u0111\u1ea7u v\u00e0o, \u0111\u00e2y l\u00e0 y\u1ebfu t\u1ed1 c\u00f3 \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng h\u00e0ng h\u00f3a, s\u1ea3n ph\u1ea9m.<\/p>\n<p>V\u00ec \u0111\u1ec3 h\u00e0ng h\u00f3a, s\u1ea3n ph\u1ea9m \u0111\u1ea7u ra \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng theo y\u00eau c\u1ea7u th\u00ec tr\u01b0\u1edbc ti\u00ean nguy\u00ean v\u1eadt li\u1ec7u \u0111\u1ea7u v\u00e0o ph\u1ea3i y\u1ebfu t\u1ed1 \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng tr\u01b0\u1edbc \u0111\u00e3.<\/p>\n<p>B\u00ean c\u1ea1nh y\u1ebfu t\u1ed1 nguy\u00ean v\u1eadt li\u1ec7u \u0111\u1ea7u v\u00e0o th\u00ec c\u00e1c thi\u1ebft b\u1ecb s\u1ea3n xu\u1ea5t v\u00e0 c\u00f4ng ngh\u1ec7 ch\u1ebf bi\u1ebfn ch\u00ednh l\u00e0 y\u1ebfu t\u1ed1 c\u00f3 t\u1ea7m quan tr\u1ecdng, \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn s\u1ef1 h\u00ecnh th\u00e0nh ki\u1ec3u d\u00e1ng c\u0169ng nh\u01b0 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m.<\/p>\n<p>Ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng g\u1ed3m c\u00e1c vi\u1ec7c: Ki\u1ec3m so\u00e1t con ng\u01b0\u1eddi, ki\u1ec3m so\u00e1t thi\u1ebft b\u1ecb v\u00e0 ki\u1ec3m so\u00e1t m\u00f4i tr\u01b0\u1eddng. Trong \u0111\u00f3, c\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p>\n<p><strong>* Ki\u1ec3m so\u00e1t con ng\u01b0\u1eddi:<\/strong><\/p>\n<ul>\n<li>C\u00f3 tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n, \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n.<\/li>\n<li>C\u00f3 k\u1ef9 n\u0103ng s\u1eed d\u1ee5ng m\u00e1y m\u00f3c, th\u1ef1c hi\u1ec7n trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t.<\/li>\n<li>N\u1eafm \u0111\u01b0\u1ee3c th\u00f4ng tin v\u1ec1 c\u00f4ng vi\u1ec7c, nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c giao.<\/li>\n<li>\u0110\u01b0\u1ee3c trang b\u1ecb \u0111\u1ee7 c\u00e1c t\u00e0i li\u1ec7u, h\u01b0\u1edbng d\u1eabn c\u1ea7n thi\u1ebft trong c\u00f4ng vi\u1ec7c.<\/li>\n<li>\u0110\u00e1p \u1ee9ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n v\u00e0 ph\u01b0\u01a1ng ti\u1ec7n l\u00e0m vi\u1ec7c.<\/li>\n<\/ul>\n<p><strong>* Ki\u1ec3m so\u00e1t ph\u01b0\u01a1ng ph\u00e1p v\u00e0 qu\u00e1 tr\u00ecnh, bao g\u1ed3m:<\/strong><\/p>\n<ul>\n<li>L\u1eadp quy tr\u00ecnh gi\u00e1m s\u00e1t s\u1ea3n xu\u1ea5t, ph\u01b0\u01a1ng ph\u00e1p thao t\u00e1c s\u1ea3n xu\u1ea5t, v\u1eadn h\u00e0nh s\u1ea3n xu\u1ea5t<\/li>\n<li>Theo d\u00f5i v\u00e0 ki\u1ec3m tra qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t.<\/li>\n<\/ul>\n<p><strong>* Ki\u1ec3m so\u00e1t \u0111\u1ea7u v\u00e0o:<\/strong><\/p>\n<ul>\n<li>Tuy\u1ec3n ch\u1ecdn k\u1ef9 c\u00e0ng ng\u01b0\u1eddi cung c\u1ea5p, ngu\u1ed3n cung c\u1ea5p.<\/li>\n<li>C\u00f3 \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin, d\u1eef li\u1ec7u mua h\u00e0ng \u0111\u1ea7y \u0111\u1ee7.<\/li>\n<li>C\u00e1c s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a \u0111\u01b0\u1ee3c nh\u1eadp v\u00e0o ph\u1ea3i \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t, r\u00e0 so\u00e1t k\u1ef9 c\u00e0ng.<\/li>\n<\/ul>\n<p><strong>* Ki\u1ec3m so\u00e1t thi\u1ebft b\u1ecb. Thi\u1ebft b\u1ecb ph\u1ea3i:<\/strong><\/p>\n<ul>\n<li>Ph\u00f9 h\u1ee3p v\u1edbi y\u00eau c\u1ea7u trong quy tr\u00ecnh s\u1ea3n xu\u1ea5t.<\/li>\n<li>\u0110\u01b0\u1ee3c thay th\u1ebf, s\u1eeda ch\u1eefa b\u1ea3o d\u01b0\u1ee1ng th\u01b0\u1eddng xuy\u00ean.<\/li>\n<\/ul>\n<p><strong>* Ki\u1ec3m so\u00e1t m\u00f4i tr\u01b0\u1eddng:<\/strong><\/p>\n<ul>\n<li>Ch\u00fa \u00fd nhi\u1ec7t \u0111\u1ed9, \u00e1nh s\u00e1ng m\u00f4i tr\u01b0\u1eddng c\u00f3 \u1ea3nh h\u01b0\u1edfng g\u00ec \u0111\u1ebfn quy tr\u00ecnh s\u1ea3n xu\u1ea5t kh\u00f4ng<\/li>\n<li>M\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t s\u1ea1ch s\u1ebd, \u0111\u00e1p \u1ee9ng \u0111i\u1ec1u ki\u1ec7n an to\u00e0n, v\u1ec7 sinh.<\/li>\n<\/ul>\n<h2>C\u00e1ch ti\u1ebfp c\u1eadn \u0111\u1ec3 th\u1ef1c hi\u1ec7n ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m trong s\u1ea3n xu\u1ea5t<\/h2>\n<p>\u0110\u1ec3 th\u1ef1c hi\u1ec7n quy tr\u00ecnh ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m hi\u1ec7u qu\u1ea3, \u0111\u1ea7u ti\u00ean h\u00e3y t\u1ea1o v\u00e0 ghi l\u1ea1i c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u1ec3 ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng.<\/p>\n<p>Bao g\u1ed3m:<\/p>\n<ul>\n<li>X\u00e1c \u0111\u1ecbnh ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng cho t\u1eebng s\u1ea3n ph\u1ea9m.<\/li>\n<li>Ch\u1ecdn ph\u01b0\u01a1ng ph\u00e1p ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng<\/li>\n<li>X\u00e1c \u0111\u1ecbnh s\u1ed1 l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m \/ l\u00f4 h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c ki\u1ec3m tra<\/li>\n<li>X\u00e2y d\u1ef1ng v\u00e0 \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean \u0111\u1ec3 ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng<\/li>\n<li>T\u1ea1o ra m\u1ed9t h\u1ec7 th\u1ed1ng th\u00f4ng tin b\u00e1o c\u00e1o c\u00e1c khuy\u1ebft t\u1eadt ho\u1eb7c c\u00e1c v\u1ea5n \u0111\u1ec1 ti\u1ec1m \u1ea9n.<\/li>\n<\/ul>\n<p>Ti\u1ebfp theo, b\u1ea1n s\u1ebd c\u1ea7n ph\u1ea3i t\u1ea1o ra c\u00e1c ti\u1ebfn tr\u00ecnh \u0111\u1ec3 x\u1eed l\u00fd l\u1ed7i.<\/p>\n<p>Xem x\u00e9t nh\u1eefng \u0111i\u1ec1u sau \u0111\u00e2y:<\/p>\n<ul>\n<li>S\u1ebd lo\u1ea1i b\u1ecf h\u00e0ng lo\u1ea1t c\u00e1c s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i hay kh\u00f4ng?<\/li>\n<li>S\u1ebd c\u00f3 nhi\u1ec1u th\u1eed nghi\u1ec7m v\u00e0 s\u1eeda ch\u1eefa nh\u1eefng v\u1ea5n \u0111\u1ec1 ti\u1ec1m t\u00e0ng kh\u00f4ng?<\/li>\n<li>Li\u1ec7u s\u1ea3n xu\u1ea5t c\u00f3 b\u1ecb d\u1eebng l\u1ea1i \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00f4ng c\u00f3 s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i n\u00e0o \u0111\u01b0\u1ee3c t\u1ea1o ra?<\/li>\n<li>C\u00e1c phi\u00ean b\u1ea3n s\u1ea3n ph\u1ea9m m\u1edbi s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n<\/ul>\n<p>Cu\u1ed1i c\u00f9ng, s\u1eed d\u1ee5ng m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p nh\u01b0 5-whys \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a l\u1ed7i ch\u1ea5t l\u01b0\u1ee3ng, k\u1ecbp th\u1eddi th\u1ef1c hi\u1ec7n thay \u0111\u1ed5i c\u1ea7n thi\u1ebft v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m kh\u00f4ng b\u1ecb l\u1ed7i.<\/p>\n<h2>L\u1ee3i \u00edch c\u1ee7a vi\u1ec7c \u00e1p d\u1ee5ng quy tr\u00ecnh qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng chu\u1ea9n trong s\u1ea3n xu\u1ea5t<\/h2>\n<p>Kh\u00e1ch h\u00e0ng mong \u0111\u1ee3i v\u00e0 y\u00eau c\u1ea7u c\u00e1c s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cao. Khi kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng, doanh nghi\u1ec7p s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng l\u1ee3i \u00edch sau:<\/p>\n<ul>\n<li>Gia t\u0103ng s\u1ef1 trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng<\/li>\n<li>Duy tr\u00ec ngu\u1ed3n kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean<\/li>\n<li>\u0110\u01b0\u1ee3c gi\u1edbi thi\u1ec7u th\u00eam ngu\u1ed3n kh\u00e1ch h\u00e0ng m\u1edbi<\/li>\n<li>Duy tr\u00ec ho\u1eb7c c\u1ea3i thi\u1ec7n v\u1ecb th\u1ebf c\u1ee7a b\u1ea1n tr\u00ean th\u1ecb tr\u01b0\u1eddng<\/li>\n<li>C\u1ea3i thi\u1ec7n \u0111\u1ed9 an to\u00e0n<\/li>\n<li>Gi\u1ea3m r\u1ee7i ro n\u1ee3<\/li>\n<li>G\u00f3p ph\u1ea7n x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u t\u00edch c\u1ef1c cho s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n<\/li>\n<\/ul>\n<p>C\u00e1c nh\u00e0 s\u1ea3n xu\u1ea5t c\u00f3 quy tr\u00ecnh ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng t\u1ea1i ch\u1ed7 \u00edt c\u00f3 kh\u1ea3 n\u0103ng ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi vi\u1ec7c thu h\u1ed3i s\u1ea3n ph\u1ea9m ho\u1eb7c khi\u1ebfn ngu\u1ed3n h\u00e0ng b\u1ecb r\u1ee7i ro t\u1eeb c\u00e1c s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u01b0\u1ee3c s\u1ea3n xu\u1ea5t.<\/p>\n<p>Chi ph\u00ed li\u00ean quan \u0111\u1ebfn nh\u1eefng l\u1ea7n thu h\u1ed3i n\u00e0y c\u00f3 th\u1ec3 cao. Minh ch\u1ee9ng r\u00f5 r\u00e0ng nh\u1ea5t l\u00e0 khi\u1ebfm khuy\u1ebft g\u1ea7n \u0111\u00e2y t\u00ecm th\u1ea5y trong t\u00fai kh\u00ed Takata d\u1eabn \u0111\u1ebfn vi\u1ec7c thu h\u1ed3i \u00f4 t\u00f4 l\u1edbn nh\u1ea5t trong l\u1ecbch s\u1eed.<\/p>\n<p>Vi\u1ec7c thu h\u1ed3i n\u00e0y bao g\u1ed3m g\u1ea7n 69 tri\u1ec7u m\u00e1y l\u1ecdc kh\u00f4ng kh\u00ed T\u1ed5n th\u1ea5t vi\u1ec7c thu h\u1ed3i xe Takata, \u01b0\u1edbc t\u00ednh chi ph\u00ed kho\u1ea3ng 7 \u0111\u1ebfn 24 t\u1ef7 \u0111\u00f4 la.<\/p>\n<p>Vi\u1ec7c thu h\u1ed3i s\u1ebd k\u00e9o d\u00e0i cho \u0111\u1ebfn cu\u1ed1i n\u0103m nay v\u00e0 ph\u1ea3i m\u1ea5t \u0111\u1ebfn n\u0103m  m\u1edbi c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft xong. Nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00eau tr\u00ean \u0111\u00e3 c\u00f3 th\u1ec3 ng\u0103n ng\u1eeba \u0111\u01b0\u1ee3c th\u00f4ng qua ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng trong t\u1eebng quy tr\u00ecnh s\u1ea3n xu\u1ea5t.<\/p>\n<h2>C\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m<\/h2>\n<h3>Ki\u1ec3m so\u00e1t quy tr\u00ecnh b\u1eb1ng th\u1ed1ng k\u00ea (SPC):<\/h3>\n<p>\u0110\u00e2y l\u00e0 vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c k\u1ef9 thu\u1eadt th\u1ed1ng k\u00ea trong thu th\u1eadp, ph\u00e2n lo\u1ea1i, x\u1eed l\u00fd v\u00e0 ph\u1ea3n \u00e1nh c\u00e1c d\u1eef li\u1ec7u ch\u1ea5t l\u01b0\u1ee3ng thu \u0111\u01b0\u1ee3c t\u1eeb k\u1ebft qu\u1ea3 c\u1ee7a m\u1ed9t qu\u00e1 tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng d\u01b0\u1edbi nh\u1eefng h\u00ecnh th\u1ee9c nh\u1ea5t \u0111\u1ecbnh gi\u00fap nh\u1eadn bi\u1ebft \u0111\u01b0\u1ee3c nh\u1eefng th\u1ef1c tr\u1ea1ng v\u00e0 s\u1ef1 bi\u1ebfn \u0111\u1ed9ng c\u1ee7a qu\u00e1 tr\u00ecnh \u0111\u00f3.<\/p>\n<h3>6 sigma:<\/h3>\n<p>L\u00e0 m\u1ed9t h\u1ec7 ph\u01b0\u01a1ng ph\u00e1p c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh v\u00e0 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng b\u1eb1ng c\u00e1ch d\u1ef1a tr\u00ean th\u1ed1ng k\u00ea \u0111\u1ec3 t\u00ecm ra l\u1ed7i (khi\u1ebfm khuy\u1ebft), x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n c\u1ee7a l\u1ed7i v\u00e0 x\u1eed l\u00fd l\u1ed7i nh\u1eb1m l\u00e0m t\u0103ng \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a quy tr\u00ecnh. Ch\u01b0\u0303 Sigma (\u03c3) theo ky\u0301 t\u01b0\u0323 Hy La\u0323p \u0111a\u0303 \u0111\u01b0\u01a1\u0323c du\u0300ng th\u1ec3 hi\u1ec7n \u0111\u1ed9 l\u1ec7ch chu\u1ea9n trong to\u00e1n th\u1ed1ng k\u00ea, do v\u1eady 6 Sigma \u0111\u1ed3ng ngh\u0129a v\u1edbi 6 \u0111\u01a1n v\u1ecb l\u1ec7ch chu\u1ea9n.<\/p>\n<h3>7 Tools:<\/h3>\n<p>l\u00e0 nh\u1eefng c\u00f4ng c\u1ee5 d\u00f9ng \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 trong doanh nghi\u1eb9\u0302p gi\u00fap doanh nghi\u1eb9\u0302p se\u0303 chu\u0309 \u0111\u1ecd\u0302ng ho\u031bn, hi\u1eb9\u0302u qua\u0309 ho\u031bn trong vi\u1eb9\u0302c nh\u1ea1\u0302n di\u1eb9\u0302n ca\u0301c v\u00e2\u0301n \u0111\u00ea\u0300 cu\u0309a mi\u0300nh (vi\u0301 du\u0323: ca\u0301c la\u0303ng phi\u0301, ke\u0301m hi\u1eb9\u0302u qua\u0309 trong qua\u0301 tri\u0300nh; ca\u0301c nguye\u0302n nha\u0302n ga\u0302y ra l\u00f4\u0303i sa\u0309n ph\u00e2\u0309m; ca\u0301c co\u031b h\u1ecd\u0302i ca\u0309i ti\u00ea\u0301n\u2026)<\/p>\n<h3>TPM:<\/h3>\n<p>M\u1ee5c ti\u00eau l\u00e0 t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t kh\u00f4ng c\u00f3 s\u1ef1 c\u1ed1 c\u01a1 h\u1ecdc v\u00e0 x\u00e1o tr\u1ed9n k\u1ef9 thu\u1eadt b\u1eb1ng c\u00e1ch li\u00ean quan \u0111\u1ebfn m\u1ecdi ng\u01b0\u1eddi trong nhi\u1ec7m v\u1ee5 b\u1ea3o tr\u00ec m\u00e0 kh\u00f4ng ph\u1ee5 thu\u1ed9c nhi\u1ec1u v\u00e0o c\u01a1 kh\u00ed ho\u1eb7c k\u1ef9 s\u01b0.<br \/>\nKaizen: Kaizen l\u00e0 m\u1ed9t thu\u1eadt ng\u1eef trong ti\u1ebfng Nh\u1eadt, c\u00f3 \u00fd ngh\u0129a l\u00e0 \u201cs\u1ef1 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c\u201d. Trong kinh doanh, kaizen \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 nh\u1eefng ho\u1ea1t \u0111\u1ed9ng c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c \u0111\u1ed1i trong c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ecdi nh\u00e2n vi\u00ean, d\u00f9 l\u00e0 CEO hay l\u00e0 c\u00e1c c\u00f4ng nh\u00e2n trong chu\u1ed7i l\u1eafp r\u00e1p.<\/p>\n<h3>5S:<\/h3>\n<p>5S l\u00e0 n\u1ec1n t\u1ea3ng c\u01a1 b\u1ea3n \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c h\u1ec7 th\u1ed1ng \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng xu\u1ea5t ph\u00e1t t\u1eeb quan \u0111i\u1ec3m: N\u1ebfu l\u00e0m vi\u1ec7c trong m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0nh m\u1ea1nh, s\u1ea1ch \u0111\u1eb9p, tho\u00e1ng \u0111\u00e3ng, ti\u1ec7n l\u1ee3i th\u00ec tinh th\u1ea7n s\u1ebd tho\u1ea3i m\u00e1i h\u01a1n, n\u0103ng su\u1ea5t lao \u0111\u1ed9ng s\u1ebd cao h\u01a1n v\u00e0 c\u00f3 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 vi\u1ec7c \u00e1p d\u1ee5ng m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quy tr\u00ecnh qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m trong s\u1ea3n xu\u1ea5t l\u00e0 c\u00f4ng c\u1ee5 quan tr\u1ecdng gi\u00fap doanh nghi\u1ec7p ki\u1ec3m so\u00e1t v\u00e0 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c, gi\u00e1 th\u00e0nh s\u1ea3n ph\u1ea9m v\u00e0 n\u00e2ng cao n\u0103ng l\u1ef1c c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng. Trong s\u1ea3n xu\u1ea5t c\u1ea7n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[223],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6149"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=6149"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6149\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=6149"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=6149"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=6149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}