{"id":6180,"date":"2023-11-29T15:15:29","date_gmt":"2023-11-29T15:15:29","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=6180"},"modified":"2023-12-21T13:17:30","modified_gmt":"2023-12-21T06:17:30","slug":"quan-ly-du-phan-mem-la-gi-quy-trinh-thuc-hien-ra-sao","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/quan-ly-du-phan-mem-la-gi-quy-trinh-thuc-hien-ra-sao.html","title":{"rendered":"Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m l\u00e0 g\u00ec? Quy tr\u00ecnh th\u1ef1c hi\u1ec7n ra sao?"},"content":{"rendered":"

Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m l\u00e0 g\u00ec?<\/strong><\/h2>\n

Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m l\u00e0 thu\u1eadt ng\u1eef \u0111\u01b0\u1ee3c d\u00f9ng cho c\u00e1c v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng bao g\u1ed3m c\u00e1c nhi\u1ec7m v\u1ee5 nh\u01b0: l\u00ean k\u1ebf ho\u1ea1ch; ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c;\u00a0qu\u1ea3n tr\u1ecb chi\u1ebfn l\u01b0\u1ee3c, r\u1ee7i ro, d\u00f2ng ti\u1ec1n; ph\u00e2n ph\u1ed1i d\u1ef1 \u00e1n; nghi\u1ec7m thu, b\u00e0n giao c\u00e1c s\u1ea3n ph\u1ea9m li\u00ean quan \u0111\u1ebfn c\u00f4ng ngh\u1ec7 ph\u1ea7n m\u1ec1m.<\/p>\n

M\u1ed9t v\u1ea5n \u0111\u1ec1 \u0111\u1eb7t ra: \u201cV\u00ec sao c\u1ea7n qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m?\u201d Nh\u01b0 ch\u00fang ta \u0111\u00e3 th\u1ea5y, h\u1eadu \u0111\u1ea1i d\u1ecbch Covid-19, n\u1ec1n kinh t\u1ebf to\u00e0n c\u1ea7u xu\u1ea5t hi\u1ec7n l\u00e0n s\u00f3ng thay \u0111\u1ed5i m\u1ea1nh m\u1ebd, t\u00e1c \u0111\u1ed9ng kh\u00f4ng nh\u1ecf \u0111\u1ebfn th\u00f3i quen ti\u00eau d\u00f9ng c\u1ee7a kh\u00e1ch h\u00e0ng. Vai tr\u00f2 c\u1ee7a c\u00f4ng ngh\u1ec7 th\u00f4ng tin trong n\u1ec1n kinh t\u1ebf m\u1edbi n\u00e0y \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng. N\u1ebfu doanh nghi\u1ec7p s\u1edf h\u1eefu \u0111\u01b0\u1ee3c nh\u1eefng ph\u1ea7n m\u1ec1m c\u00f4ng ngh\u1ec7 h\u1eefu \u00edch, c\u00f3 t\u00ednh \u1ee9ng d\u1ee5ng cao th\u00ec s\u1ebd n\u00e2ng cao l\u1ee3i th\u1ebf c\u1ea1nh tranh, t\u1ea1o \u0111i\u1ec3m kh\u00e1c bi\u1ec7t \u0111\u1ec3 doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n

\"T\u1ea7m<\/p>\n

T\u1ea7m quan tr\u1ecdng c\u1ee7a v\u1ecb tr\u00ed qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m<\/em><\/p>\n

C\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m l\u00e0 g\u00ec?<\/strong><\/h2>\n

V\u1eady, c\u1ee5 th\u1ec3 c\u00e1c c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e0\u00a0qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m\u00a0<\/a>l\u00e0 g\u00ec? \u1ede v\u1ecb tr\u00ed n\u00e0y, ng\u01b0\u1eddi \u0111\u1ea3m nh\u1eadn c\u1ea7n n\u1eafm r\u00f5 nh\u1eefng nhi\u1ec7m v\u1ee5 v\u00e0 h\u1ea1ng m\u1ee5c m\u00e0 m\u00ecnh s\u1ebd ph\u1ea3i th\u1ef1c hi\u1ec7n nh\u1eb1m gi\u00fap doanh nghi\u1ec7p n\u00e2ng cao l\u1ee3i th\u1ebf c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n

Tr\u01b0\u1edbc ti\u00ean, ng\u01b0\u1eddi \u0111\u1ea3m nh\u1eadn c\u1ea7n n\u1eafm r\u00f5 v\u1ec1 c\u00f4ng ngh\u1ec7 th\u00f4ng tin, hi\u1ec3u ph\u1ea7n m\u1ec1m c\u00f4ng ngh\u1ec7 cao, c\u00f3 ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn h\u1ee3p l\u00fd, k\u1ebft h\u1ee3p c\u00f9ng nh\u1eefng k\u1ef9 n\u0103ng m\u1ec1m v\u00e0 kinh nghi\u1ec7m c\u1ee7a b\u1ea3n th\u00e2n \u0111\u1ec3 ho\u00e0n th\u00e0nh xu\u1ea5t s\u1eafc m\u1ee5c ti\u00eau.<\/p>\n

Do t\u00ednh ch\u1ea5t c\u00f4ng vi\u1ec7c c\u00f3 vai tr\u00f2 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p, n\u00ean c\u00e1c nhi\u1ec7m v\u1ee5 m\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m \u0111\u1ea3m nh\u1eadn c\u0169ng \u0111a d\u1ea1ng v\u00e0 \u0111\u00f2i h\u1ecfi t\u00ednh chuy\u00ean m\u00f4n cao:<\/p>\n

– Ti\u1ebfp nh\u1eadn th\u00f4ng tin, x\u1eed l\u00fd d\u1eef li\u1ec7u, ph\u00e2n t\u00edch c\u00e1c y\u00eau c\u1ea7u v\u1ec1 gi\u1ea3i ph\u00e1p c\u1ea3i ti\u1ebfn h\u1ec7 th\u1ed1ng.<\/p>\n

– Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau chung c\u1ee7a d\u1ef1 \u00e1n v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd m\u1ecdi ho\u1ea1t \u0111\u1ed9ng t\u1eeb l\u00fac b\u1eaft \u0111\u1ea7u \u0111\u1ebfn b\u01b0\u1edbc cu\u1ed1i c\u00f9ng.<\/p>\n

– Qu\u1ea3n l\u00fd ngu\u1ed3n l\u1ef1c nh\u1eb1m ph\u00e2n b\u1ed5 h\u1ee3p l\u00fd t\u00e0i nguy\u00ean cho t\u1eebng d\u1ef1 \u00e1n.<\/p>\n

– Qu\u1ea3n l\u00fd c\u00e1c th\u1ee7 t\u1ee5c h\u00e0nh ch\u00ednh v\u00e0 h\u1ed3 s\u01a1 b\u1ea3o m\u1eadt li\u00ean quan.<\/p>\n

– B\u00e1o c\u00e1o k\u1ebft qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng sau t\u1eebng chu k\u1ef3 \u0111\u1ec3 ki\u1ec3m so\u00e1t, \u0111o l\u01b0\u1eddng v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c. L\u1ea5y \u0111\u00f3 l\u00e0m c\u01a1 s\u1edf b\u00e1o c\u00e1o k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng, nghi\u1ec7m thu v\u00e0 b\u00e0n giao cho kh\u00e1ch h\u00e0ng.<\/p>\n

– X\u00e2y d\u1ef1ng v\u00e0 \u0111\u00e0o t\u1ea1o \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 chuy\u00ean nghi\u1ec7p \u0111\u1ec3 linh ho\u1ea1t \u1ee9ng bi\u1ebfn v\u1edbi t\u1eebng d\u1ef1 \u00e1n kh\u00e1c nhau c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

C\u00f4ng vi\u1ec7c ch\u00ednh c\u1ee7a qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m<\/em><\/p>\n

Nh\u1eefng h\u1ea1ng m\u1ee5c tr\u00ean \u0111\u00e2y, nh\u00e0\u00a0qu\u1ea3n l\u00fd d\u1ef1 \u00e1n\u00a0ph\u1ea7n m\u1ec1m kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i t\u1ef1 th\u1ef1c hi\u1ec7n m\u00e0 c\u00f3 th\u1ec3 ph\u00e2n b\u1ed5 nh\u00e2n s\u1ef1 ph\u00f9 h\u1ee3p. Tuy nhi\u00ean, nh\u00e0 qu\u1ea3n l\u00fd v\u1eabn c\u1ea7n c\u00f3 k\u1ebf ho\u1ea1ch ki\u1ec3m tra, gi\u00e1m s\u00e1t ch\u1eb7t ch\u1ebd \u0111\u1ec3 c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh theo \u0111\u00fang m\u1ee5c ti\u00eau ban \u0111\u1ea7u \u0111\u1ec1 ra.<\/p>\n

Quy tr\u00ecnh qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m hi\u1ec7u qu\u1ea3<\/strong><\/h2>\n

Bao gi\u1edd c\u0169ng v\u1eady, \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c hi\u1ec7u qu\u1ea3, ch\u00fang ta c\u1ea7n th\u1ef1c hi\u1ec7n theo m\u1ed9t quy tr\u00ecnh chu\u1ea9n x\u00e1c. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap doanh nghi\u1ec7p d\u1ec5 d\u00e0ng ki\u1ec3m so\u00e1t, ph\u00e1t hi\u1ec7n l\u1ed7 h\u1ed5ng v\u00e0 ch\u1ec9nh s\u1eeda k\u1ecbp th\u1eddi nh\u1eb1m h\u1ea1n ch\u1ebf nh\u1eefng thi\u1ec7t h\u1ea1i qu\u00e1 l\u1edbn.<\/p>\n

\u0110\u1ed1i v\u1edbi d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m, th\u1eddi gian th\u1ef1c hi\u1ec7n c\u00f3 s\u1ef1 linh ho\u1ea1t v\u00e0 \u0111a d\u1ea1ng. T\u00f9y t\u00ednh ch\u1ea5t c\u1ee7a t\u1eebng d\u1ef1 \u00e1n m\u00e0 doanh nghi\u1ec7p s\u1ebd tri\u1ec3n khai trong th\u1eddi gian ng\u1eafn hay d\u00e0i. Quy tr\u00ecnh qu\u1ea3n l\u00fd d\u1ef1 \u00e1n nh\u00ecn chung s\u1ebd bao g\u1ed3m c\u00e1c b\u01b0\u1edbc:<\/p>\n

B\u1eaft \u0111\u1ea7u d\u1ef1 \u00e1n\u00a0<\/strong><\/h3>\n

Sau khi ti\u1ebfp nh\u1eadn th\u00f4ng tin, c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan s\u1ebd ti\u1ebfn h\u00e0nh th\u1ea3o lu\u1eadn \u0111\u1ec3 \u0111\u01b0a ra m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 cho d\u1ef1 \u00e1n v\u00e0 m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 cho t\u1eebng h\u1ea1ng m\u1ee5c c\u00f4ng vi\u1ec7c. Nh\u00e0 qu\u1ea3n l\u00fd c\u0169ng c\u1ea7n ph\u00e2n b\u1ed5 nhi\u1ec7m v\u1ee5 \u0111\u1ed3ng \u0111\u1ec1u cho t\u1eebng b\u1ed9 ph\u1ea7n \u0111\u1ec3 d\u1ef1 \u00e1n c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 nh\u01b0 mong mu\u1ed1n.<\/p>\n

H\u1ecdp \u0111\u1ed9i nh\u00f3m \u0111\u1ec3 \u0111\u01b0a ra m\u1ee5c ti\u00eau, ph\u01b0\u01a1ng h\u01b0\u1edbng th\u1ef1c hi\u1ec7n<\/em><\/p>\n

L\u1eadp k\u1ebf ho\u1ea1ch tri\u1ec3n khai d\u1ef1 \u00e1n<\/strong><\/h3>\n

Giai \u0111o\u1ea1n x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch r\u1ea5t quan tr\u1ecdng, \u0111\u00e2y l\u00e0 th\u1eddi \u0111i\u1ec3m nh\u00e0 qu\u1ea3n l\u00fd v\u1eadn d\u1ee5ng c\u00e1c k\u1ef9 n\u0103ng, kinh nghi\u1ec7m c\u1ee7a m\u00ecnh \u0111\u1ec3 thi\u1ebft l\u1eadp, \u0111i\u1ec1u ch\u1ec9nh c\u00e1c m\u1ee5c ti\u00eau ph\u00f9 h\u1ee3p theo t\u1eebng giai \u0111o\u1ea1n. \u0110\u1ed3ng th\u1eddi, nh\u00e0 qu\u1ea3n tr\u1ecb c\u0169ng c\u1ea7n c\u00f3 c\u00e1c ph\u01b0\u01a1ng \u00e1n th\u00edch h\u1ee3p nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra.<\/p>\n

Ti\u1ebfn h\u00e0nh tri\u1ec3n khai th\u1ef1c hi\u1ec7n<\/strong><\/h3>\n

Sau khi \u0111\u1eb7t ra m\u1ee5c ti\u00eau, ph\u01b0\u01a1ng \u00e1n th\u1ef1c hi\u1ec7n v\u00e0 ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c h\u1ee3p l\u00fd, c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan b\u1eaft \u0111\u1ea7u c\u00f4ng vi\u1ec7c \u0111\u00e3 \u0111\u01b0\u1ee3c ho\u1ea1ch \u0111\u1ecbnh s\u1eb5n.<\/p>\n

Trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n theo d\u00f5i, gi\u00e1m s\u00e1t th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 c\u00f3 nh\u1eefng \u0111\u00e1nh gi\u00e1 tr\u1ef1c quan v\u00e0 c\u00f3 \u0111i\u1ec1u ch\u1ec9nh k\u1ecbp th\u1eddi khi x\u1ea3y ra s\u1ef1 c\u1ed1. B\u00ean c\u1ea1nh \u0111\u00f3, nh\u00e0 qu\u1ea3n tr\u1ecb c\u0169ng c\u1ea7n truy\u1ec1n th\u00eam \u0111\u1ed9ng l\u1ef1c cho nh\u00e2n vi\u00ean nh\u1eb1m n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c ho\u00e0n th\u00e0nh \u0111\u00fang ti\u1ebfn \u0111\u1ed9.<\/p>\n

Theo d\u00f5i qu\u00e1 tr\u00ecnh tri\u1ec3n khai th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n<\/em><\/p>\n

Nghi\u1ec7m thu d\u1ef1 \u00e1n, b\u00e0n giao s\u1ea3n ph\u1ea9m cho kh\u00e1ch h\u00e0ng<\/strong><\/h3>\n

B\u01b0\u1edbc cu\u1ed1i c\u00f9ng trong quy tr\u00ecnh qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m l\u00e0 nghi\u1ec7m thu v\u00e0 b\u00e0n giao cho kh\u00e1ch h\u00e0ng. C\u00f4ng vi\u1ec7c l\u00fac n\u00e0y l\u00e0 r\u00e0 so\u00e1t l\u1ea1i to\u00e0n b\u1ed9 th\u00f4ng tin, s\u1ed1 li\u1ec7u th\u1ed1ng k\u00ea theo t\u1eebng giai \u0111o\u1ea1n, ki\u1ec3m \u0111\u1ecbnh ch\u1ea5t l\u01b0\u1ee3ng th\u1ef1c t\u1ebf v\u00e0 so s\u00e1nh v\u1edbi m\u1ee5c ti\u00eau ban \u0111\u1ea7u \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh.<\/p>\n

L\u1eadp b\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3, giao cho b\u1ed9 ph\u1eadn b\u00e0n giao, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/p>\n

M\u00f4 h\u00ecnh qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m hi\u1ec7u qu\u1ea3<\/strong><\/h2>\n

Agile, Scrum, DevOps, Waterfall l\u00e0 nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p ph\u1ed5 bi\u1ebfn trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n. M\u1ed7i ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec1u c\u00f3 \u0111i\u1ec3m m\u1ea1nh c\u1ee7a n\u00f3, nh\u01b0ng m\u1eabu s\u1ed1 chung c\u1ee7a t\u1ea5t c\u1ea3 ch\u00fang l\u00e0 m\u1ee5c ti\u00eau c\u1ee7a ch\u00fang l\u00e0 gi\u00fap b\u1ea1n qu\u1ea3n l\u00fd d\u1ef1 \u00e1n c\u1ee7a m\u00ecnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t c\u00f3 th\u1ec3.<\/p>\n

Ch\u00fang ta h\u00e3y xem x\u00e9t s\u00e2u h\u01a1n 4 ph\u01b0\u01a1ng ph\u00e1p ph\u1ed5 bi\u1ebfn nh\u1ea5t v\u00e0 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ed9ng r\u00e3i trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n.<\/p>\n

M\u00f4 h\u00ecnh Agile<\/strong><\/div>\n

Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m mang nh\u1eefng n\u00e9t \u0111\u1eb7c th\u00f9 n\u00ean qu\u00e1 tr\u00ecnh tri\u1ec3n khai c\u00f4ng vi\u1ec7c c\u0169ng c\u00f3 s\u1ef1 kh\u00e1c bi\u1ec7t. Hi\u1ec7n nay, c\u00e1c l\u0129nh v\u1ef1c c\u00f4ng ngh\u1ec7 \u0111\u00e3 s\u1edbm \u1ee9ng d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd ri\u00eang cho t\u1eebng d\u1ef1 \u00e1n. Theo \u0111\u00f3, m\u00f4 h\u00ecnh \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn nh\u1ea5t l\u00e0 Agile.<\/p>\n

M\u00f4 h\u00ecnh qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m Agile<\/em><\/p>\n

M\u00f4 h\u00ecnh Agile ho\u1ea1t \u0111\u1ed9ng theo ph\u01b0\u01a1ng th\u1ee9c chia nh\u1ecf d\u1ef1 \u00e1n l\u1edbn th\u00e0nh nhi\u1ec1u nhi\u1ec7m v\u1ee5 nh\u1ecf v\u00e0 th\u1ef1c hi\u1ec7n l\u1eb7p \u0111i l\u1eb7p l\u1ea1i trong th\u1eddi gian ng\u1eafn cho \u0111\u1ebfn khi nhi\u1ec7m v\u1ee5 chung \u0111\u00e3 \u0111\u01b0\u1ee3c ho\u00e0n thi\u1ec7n. M\u00f4 h\u00ecnh n\u00e0y gi\u00fap doanh nghi\u1ec7p ch\u1ee7 \u0111\u1ed9ng h\u01a1n trong vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh c\u00e1c c\u00f4ng vi\u1ec7c n\u1ebfu c\u00f3 b\u1ea5t k\u1ef3 thay \u0111\u1ed5i n\u00e0o x\u1ea3y ra.<\/p>\n

M\u00f4 h\u00ecnh Agile \u0111\u00e3 v\u00e0 \u0111ang tr\u1edf th\u00e0nh ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ed5 bi\u1ebfn trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i, gi\u00fap ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c c\u00f3 nhi\u1ec1u h\u1ea1ng m\u1ee5c ph\u1ee9c t\u1ea1p. Theo \u0111\u00f3, m\u00f4 h\u00ecnh Agile chia nh\u1ecf nhi\u1ec7m v\u1ee5 \u0111\u1ec3 d\u1ec5 ki\u1ec3m so\u00e1t, theo d\u00f5i v\u00e0 qu\u1ea3n tr\u1ecb r\u1ee7i ro trong t\u1eebng kh\u00e2u. T\u1eeb \u0111\u00f3, doanh nghi\u1ec7p s\u1ebd h\u1ea1n ch\u1ebf \u0111\u01b0\u1ee3c nh\u1eefng t\u1ed5n th\u1ea5t qu\u00e1 l\u1edbn \u0111\u1ebfn k\u1ebft qu\u1ea3 chung c\u1ee7a d\u1ef1 \u00e1n.<\/p>\n

Scrum<\/h3>\n
\n

Scrum c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c xem nh\u01b0 m\u1ed9t khu\u00f4n kh\u1ed5 trong ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd d\u1ef1 \u00e1n nhanh nh\u1eb9n, hi\u1ec7u qu\u1ea3. Scrum l\u00e0 m\u1ed9t quy tr\u00ecnh nhanh r\u1ea5t ph\u1ed5 bi\u1ebfn trong ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m v\u00e0 ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m. N\u00f3 c\u0169ng l\u00e0 m\u1ed9t khu\u00f4n kh\u1ed5 c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng \u00e1p d\u1ee5ng cho nhi\u1ec1u lo\u1ea1i d\u1ef1 \u00e1n. V\u1edbi scrum, s\u1ebd bao g\u1ed3m c\u00e1c sprint k\u00e9o d\u00e0i t\u1eeb 2 \u0111\u1ebfn 4 tu\u1ea7n.<\/p>\n

C\u00e1c nh\u00f3m s\u1eed d\u1ee5ng lo\u1ea1i ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd d\u1ef1 \u00e1n n\u00e0y \u0111\u01b0\u1ee3c d\u1eabn d\u1eaft b\u1edfi m\u1ed9t Scrum Master trong m\u1ed7i sprint.<\/p>\n

Hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00f3m \u0111\u01b0\u1ee3c xem x\u00e9t v\u00e0o cu\u1ed1i m\u1ed7i sprint, cho ph\u00e9p c\u00e1c nh\u00f3m th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 thay \u0111\u1ed5i c\u1ea7n thi\u1ebft n\u00e0o tr\u01b0\u1edbc khi ch\u1ea1y n\u01b0\u1edbc r\u00fat ti\u1ebfp theo.<\/p>\n

Lo\u1ea1i ph\u01b0\u01a1ng ph\u00e1p n\u00e0y r\u1ea5t ph\u00f9 h\u1ee3p cho c\u00e1c nh\u00f3m coi tr\u1ecdng s\u1ef1 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c, v\u00ec n\u00f3 cung c\u1ea5p c\u1ea5u tr\u00fac ph\u1ea3n h\u1ed3i v\u00e0 \u0111\u00e1nh gi\u00e1 tuy\u1ec7t v\u1eddi v\u00e0o cu\u1ed1i m\u1ed7i sprint.<\/p>\n

DevOps<\/h3>\n

DevOps l\u00e0 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn k\u1ebft h\u1ee3p gi\u1eefa ho\u1ea1t \u0111\u1ed9ng ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m v\u00e0 c\u00f4ng ngh\u1ec7 th\u00f4ng tin. DevOps h\u01b0\u1edbng \u0111\u1ebfn c\u00e1c v\u00f2ng \u0111\u1eddi ph\u00e1t tri\u1ec3n ng\u1eafn h\u01a1n v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng ph\u1ea7n m\u1ec1m cao. N\u00f3 c\u0169ng s\u1eed d\u1ee5ng nhi\u1ec1u nguy\u00ean t\u1eafc nhanh nh\u1eb9n.<\/p>\n

DevOps \u01b0u ti\u00ean ph\u00e1t tri\u1ec3n v\u00e0 tri\u1ec3n khai nhanh c\u00f9ng v\u1edbi \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng. S\u1ef1 h\u1ee3p t\u00e1c m\u1ea1nh m\u1ebd v\u00e0 li\u00ean l\u1ea1c th\u01b0\u1eddng xuy\u00ean gi\u1eefa c\u00e1c b\u00ean li\u00ean quan r\u1ea5t \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch.<\/p>\n

C\u00e1c nh\u00f3m th\u00edch DevOps l\u00e0m nh\u01b0 v\u1eady v\u00ec nh\u1eefng l\u1ee3i \u00edch nh\u01b0 chu k\u1ef3 ph\u00e1t tri\u1ec3n ng\u1eafn h\u01a1n, gi\u1ea3m khuy\u1ebft t\u1eadt v\u00e0 \u1ed5n \u0111\u1ecbnh m\u00f4i tr\u01b0\u1eddng, trong s\u1ed1 nh\u1eefng l\u1ee3i \u00edch kh\u00e1c.<\/p>\n

Waterfall<\/h3>\n

Ph\u01b0\u01a1ng ph\u00e1p th\u00e1c n\u01b0\u1edbc c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c coi l\u00e0 ‘c\u00e1ch l\u00e0m c\u0169’, \u00edt l\u1eb7p \u0111i l\u1eb7p l\u1ea1i.<\/p>\n

\u00dd t\u01b0\u1edfng l\u00e0 chia nh\u1ecf t\u1ea5t c\u1ea3 c\u00e1c nhi\u1ec7m v\u1ee5 trong d\u1ef1 \u00e1n th\u00e0nh c\u00e1c chu\u1ed7i tuy\u1ebfn t\u00ednh. M\u1ed7i giai \u0111o\u1ea1n ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c s\u1ea3n xu\u1ea5t trong giai \u0111o\u1ea1n tr\u01b0\u1edbc. N\u00f3 gi\u1ed1ng nh\u01b0 to\u00e1n h\u1ecdc theo c\u00e1ch l\u00e0 ch\u1ec9 x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean b\u1ea5t c\u1ee9 \u0111i\u1ec1u g\u00ec \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u01b0\u1edbc \u0111\u00f3.<\/p>\n

Sau \u0111\u00f3, n\u00f3 ti\u1ebfn tri\u1ec3n qua t\u1ea5t c\u1ea3 c\u00e1c giai \u0111o\u1ea1n c\u1ee7a d\u1ef1 \u00e1n theo m\u1ed9t h\u01b0\u1edbng t\u1eeb \u0111i\u1ec3m b\u1eaft \u0111\u1ea7u v\u00ec v\u1eady ph\u01b0\u01a1ng ph\u00e1p n\u00e0y \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 “m\u00f4 h\u00ecnh th\u00e1c n\u01b0\u1edbc”.<\/p>\n

Theo c\u00e1ch ti\u1ebfp c\u1eadn truy\u1ec1n th\u1ed1ng n\u00e0y, m\u1ed7i giai \u0111o\u1ea1n c\u1ee7a d\u1ef1 \u00e1n ph\u1ea3i \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh tr\u01b0\u1edbc khi giai \u0111o\u1ea1n ti\u1ebfp theo \u0111\u01b0\u1ee3c b\u1eaft \u0111\u1ea7u. C\u00e1c giai \u0111o\u1ea1n \u0111i\u1ec3n h\u00ecnh c\u1ee7a qu\u1ea3n l\u00fd d\u1ef1 \u00e1n th\u00e1c n\u01b0\u1edbc l\u00e0:\u00a0Y\u00eau c\u1ea7u k\u1ef9 thu\u1eadt ->\u00a0Ph\u00e2n t\u00edch ->\u00a0Giai \u0111o\u1ea1n thi\u1ebft k\u1ebf ->\u00a0Th\u1ef1c hi\u1ec7n ->\u00a0Th\u1eed nghi\u1ec7m ->\u00a0Tri\u1ec3n khai -> B\u1ea3o tr\u00ec.<\/p>\n

Nh\u01b0 b\u1ea1n c\u00f3 th\u1ec3 th\u1ea5y, d\u1ef1 \u00e1n chuy\u1ec3n t\u1eeb giai \u0111o\u1ea1n n\u00e0y sang giai \u0111o\u1ea1n ti\u1ebfp theo khi n\u00f3 ti\u1ebfn tri\u1ec3n, gi\u1ed1ng nh\u01b0 m\u1ed9t th\u00e1c n\u01b0\u1edbc.<\/p>\n

Tuy nhi\u00ean, v\u1edbi b\u1ea3n ch\u1ea5t tuy\u1ebfn t\u00ednh c\u1ee7a c\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y, n\u00f3 tr\u1edf n\u00ean ph\u1ee9c t\u1ea1p khi c\u00f3 l\u1ed7i x\u1ea3y ra ho\u1eb7c khi c\u1ea7n ph\u1ea3i xem l\u1ea1i giai \u0111o\u1ea1n tr\u01b0\u1edbc.<\/p>\n

V\u00ec l\u00fd do n\u00e0y, ph\u01b0\u01a1ng ph\u00e1p Waterfall ch\u1ec9 \u0111\u01b0\u1ee3c khuy\u1ebfn ngh\u1ecb cho c\u00e1c d\u1ef1 \u00e1n c\u00f3 m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng, kh\u00f4ng thay \u0111\u1ed5i.<\/p>\n

K\u1ef3 v\u1ecdng c\u1ee7a c\u00e1c b\u00ean li\u00ean quan c\u0169ng ph\u1ea3i \u0111\u01b0\u1ee3c c\u1ed1 \u0111\u1ecbnh, v\u00e0 d\u1ef1 \u00e1n n\u00f3i chung ph\u1ea3i c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n \u0111\u01b0\u1ee3c v\u00e0 nh\u1ea5t qu\u00e1n.<\/p>\n<\/div>\n

L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 qu\u1ea3n l\u00fd m\u1ed9t d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m th\u00e0nh c\u00f4ng?<\/h2>\n

Theo Forbes, c\u00f3 t\u00e1m c\u00e1ch \u0111\u1ec3 qu\u1ea3n l\u00fd c\u00e1c d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Nh\u1eefng l\u1eddi khuy\u00ean n\u00e0y bao g\u1ed3m:<\/p>\n

– B\u1ecf c\u00f4ng vi\u1ec7c kh\u00f4ng ph\u00e1t tri\u1ec3n ra kh\u1ecfi nh\u00f3m c\u1ee7a b\u1ea1n \u0111\u1ec3 h\u1ecd t\u1eadp trung v\u00e0o s\u1ea3n ph\u1ea9m;<\/p>\n

–\u00a0T\u1ea1o \u0111\u1ed9ng l\u1ef1c cho nh\u00f3m c\u1ee7a b\u1ea1n b\u1eb1ng c\u00e1ch chia s\u1ebb c\u00e2u chuy\u1ec7n th\u00e0nh c\u00f4ng c\u1ee7a ng\u01b0\u1eddi kh\u00e1c;<\/p>\n

–\u00a0Tr\u00e1nh b\u1ea5t k\u1ef3 thay \u0111\u1ed5i n\u00e0o \u0111\u1ed1i v\u1edbi nhi\u1ec7m v\u1ee5 sau khi \u0111\u01b0\u1ee3c giao;<\/p>\n

–\u00a0C\u1ed1 g\u1eafng b\u00e1m s\u00e1t k\u1ebf ho\u1ea1ch (cho \u0111\u1ebfn khi n\u00f3 c\u1ea7n \u0111\u01b0\u1ee3c thay \u0111\u1ed5i);<\/p>\n

–\u00a0Khuy\u1ebfn kh\u00edch t\u1ed5 ch\u1ee9c b\u1eb1ng c\u00e1ch t\u1ef1 t\u1ed5 ch\u1ee9c;<\/p>\n

–\u00a0H\u1ee3p l\u00fd h\u00f3a n\u0103ng su\u1ea5t th\u00f4ng qua \u1ee7y quy\u1ec1n hi\u1ec7u qu\u1ea3;<\/p>\n

–\u00a0T\u00ecm hi\u1ec3u nh\u00f3m c\u1ee7a b\u1ea1n v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7;<\/p>\n

–\u00a0Chia nh\u1ecf k\u1ebf ho\u1ea1ch v\u00e0 ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 h\u00e0ng ng\u00e0y.<\/p>\n

C\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m<\/h2>\n

R\u1ee7i ro v\u00e0 s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn t\u0103ng l\u00ean g\u1ea5p nhi\u1ec1u l\u1ea7n \u0111\u1ed1i v\u1edbi quy m\u00f4 c\u1ee7a d\u1ef1 \u00e1n, ngay c\u1ea3 khi d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n theo c\u00e1c ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn \u0111\u00e3 \u0111\u1ecbnh. V\u00ec v\u1eady c\u1ea7n ph\u1ea3i c\u00f3 m\u1ed9t c\u00f4ng c\u1ee5 theo d\u00f5i v\u00e0 ki\u1ec3m so\u00e1t r\u1ee7i ro cho c\u00e1c d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m:<\/p>\n

Bi\u1ec3u \u0111\u1ed3 Gantt<\/h3>\n

Bi\u1ec3u \u0111\u1ed3 Gantt do Henry Gantt (1917) ngh\u0129 ra. N\u00f3 \u0111\u1ea1i di\u1ec7n cho l\u1ecbch tr\u00ecnh c\u1ee7a d\u1ef1 \u00e1n \u0111\u1ed1i v\u1edbi c\u00e1c kho\u1ea3ng th\u1eddi gian. N\u00f3 l\u00e0 m\u1ed9t bi\u1ec3u \u0111\u1ed3 thanh ngang v\u1edbi c\u00e1c thanh th\u1ec3 hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 th\u1eddi gian \u0111\u01b0\u1ee3c l\u00ean l\u1ecbch cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a d\u1ef1 \u00e1n.<\/p>\n

S\u01a1 \u0111\u1ed3 PERT<\/h3>\n

Bi\u1ec3u \u0111\u1ed3 PERT (K\u1ef9 thu\u1eadt \u0110\u00e1nh gi\u00e1 & \u0110\u00e1nh gi\u00e1 Ch\u01b0\u01a1ng tr\u00ecnh) l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 m\u00f4 t\u1ea3 d\u1ef1 \u00e1n d\u01b0\u1edbi d\u1ea1ng s\u01a1 \u0111\u1ed3 m\u1ea1ng. N\u00f3 c\u00f3 kh\u1ea3 n\u0103ng bi\u1ec3u di\u1ec5n \u0111\u1ed3 h\u1ecda c\u00e1c s\u1ef1 ki\u1ec7n ch\u00ednh c\u1ee7a d\u1ef1 \u00e1n theo c\u00e1ch song song v\u00e0 li\u00ean ti\u1ebfp. C\u00e1c s\u1ef1 ki\u1ec7n x\u1ea3y ra n\u1ed1i ti\u1ebfp nhau, cho th\u1ea5y s\u1ef1 ph\u1ee5 thu\u1ed9c c\u1ee7a s\u1ef1 ki\u1ec7n sau so v\u1edbi s\u1ef1 ki\u1ec7n tr\u01b0\u1edbc \u0111\u00f3.<\/p>\n

C\u00e1c s\u1ef1 ki\u1ec7n \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb d\u01b0\u1edbi d\u1ea1ng c\u00e1c n\u00fat \u0111\u01b0\u1ee3c \u0111\u00e1nh s\u1ed1. Ch\u00fang \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi nhau b\u1eb1ng c\u00e1c m\u0169i t\u00ean c\u00f3 nh\u00e3n m\u00f4 t\u1ea3 tr\u00ecnh t\u1ef1 c\u00e1c nhi\u1ec7m v\u1ee5 trong d\u1ef1 \u00e1n.<\/p>\n

Nh\u1eefng k\u1ef9 n\u0103ng c\u1ea7n c\u00f3 c\u00f4ng vi\u1ec7c qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m<\/strong><\/h2>\n

V\u00ec l\u00e0 l\u0129nh v\u1ef1c c\u00f3 nhi\u1ec1u \u0111i\u1ec3m \u0111\u1eb7c th\u00f9 v\u00e0 thi\u00ean v\u1ec1 ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n, n\u00ean nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea7n n\u1eafm r\u00f5 t\u1ea5t c\u1ea3 c\u00e1c thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh \u0111\u1ec3 \u00e1p d\u1ee5ng hi\u1ec7u qu\u1ea3 v\u00e0o c\u00f4ng vi\u1ec7c. B\u00ean c\u1ea1nh \u0111\u00f3, n\u1ebfu nh\u00e0 qu\u1ea3n tr\u1ecb c\u00f3 nh\u1eefng k\u1ef9 n\u0103ng d\u01b0\u1edbi \u0111\u00e2y th\u00ec ch\u1eafc h\u1eb3n s\u1ebd c\u00f3 m\u1ed9t b\u1ec7 ph\u00f3ng v\u1eefng ch\u1eafc \u0111\u1ec3 \u0111\u1ea3m nh\u1eadn v\u1ecb tr\u00ed n\u00e0y m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t.<\/p>\n

K\u1ef9 n\u0103ng v\u1ec1 k\u1ef9 thu\u1eadt<\/strong><\/h3>\n

N\u1ebfu nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m kh\u00f4ng n\u1eafm r\u00f5 c\u00e1c ki\u1ebfn th\u1ee9c k\u1ef9 thu\u1eadt th\u00ec s\u1ebd r\u1ea5t kh\u00f3 c\u00f3 th\u1ec3 truy\u1ec1n t\u1ea3i th\u00f4ng tin c\u1ea7n thi\u1ebft cho c\u00e1c b\u00ean li\u00ean quan. Th\u1eadm ch\u00ed, h\u1ecd s\u1ebd r\u1ea5t kh\u00f3 \u0111\u1ec3 mang nh\u1eefng ki\u1ebfn th\u1ee9c h\u1eefu \u00edch, c\u00f3 t\u00ednh c\u1ea3i ti\u1ebfn \u0111\u1ec3 c\u00e1c \u0111\u1ed9i nh\u00f3m ph\u00e1t tri\u1ec3n h\u01a1n. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn s\u1ef1 t\u1ef1 ti trong giao ti\u1ebfp gi\u1eefa nh\u00e0 qu\u1ea3n l\u00fd v\u1edbi c\u00e1c b\u00ean li\u00ean quan, khi\u1ebfn hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c b\u1ecb \u1ea3nh h\u01b0\u1edfng kh\u00f4ng nh\u1ecf.<\/p>\n

K\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o – y\u1ebfu t\u1ed1 quan tr\u1ecdng gi\u00fap qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m hi\u1ec7u qu\u1ea3<\/strong><\/h3>\n

Nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o l\u00e0 ng\u01b0\u1eddi c\u00f3 th\u1ec3 v\u1ea1ch ra \u0111\u1ecbnh h\u01b0\u1edbng, m\u1ee5c ti\u00eau, nhi\u1ec7m v\u1ee5 chu\u1ea9n x\u00e1c gi\u00fap doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n v\u1eefng m\u1ea1nh. H\u1ecd l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 t\u1ea7m nh\u00ecn chi\u1ebfn l\u01b0\u1ee3c, c\u00f3 kh\u1ea3 n\u0103ng truy\u1ec1n c\u1ea3m h\u1ee9ng, t\u1ea1o \u0111\u1ed9ng l\u1ef1c th\u00fac \u0111\u1ea9y \u0111\u1ed9i nh\u00f3m ph\u00e1t huy nhi\u1ec1u h\u01a1n n\u1eefa kh\u1ea3 n\u0103ng c\u1ee7a m\u00ecnh.<\/p>\n

K\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o – n\u1ec1n t\u1ea3ng quan tr\u1ecdng trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m<\/em><\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp<\/strong><\/h3>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp t\u01b0\u1edfng ch\u1eebng nh\u01b0 l\u00e0 \u0111i\u1ec1u c\u01a1 b\u1ea3n, nh\u01b0ng h\u1ea7u h\u1ebft ch\u00fang ta ph\u1ea3i d\u00e0nh r\u1ea5t nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 c\u00f3 th\u1ec3 h\u00ecnh th\u00e0nh v\u00e0 c\u1ea3i thi\u1ec7n. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ef9 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n tr\u1ea3i qua th\u1eddi gian t\u00ecm hi\u1ec3u v\u00e0 c\u00f3 chi\u1ebfn l\u01b0\u1ee3c giao ti\u1ebfp linh ho\u1ea1t cho t\u1eebng d\u1ef1 \u00e1n kh\u00e1c nhau.<\/p>\n

Giao ti\u1ebfp hi\u1ec7u qu\u1ea3 s\u1ebd t\u1ea1o thi\u1ec7n c\u1ea3m ban \u0111\u1ea7u cho \u0111\u1ed1i t\u00e1c, t\u1eeb \u0111\u00f3 nh\u1eefng quy\u1ebft \u0111\u1ecbnh kinh doanh v\u1ec1 sau d\u1ec5 d\u00e0ng \u201cc\u00f3 c\u00f9ng ng\u00f4n ng\u1eef\u201d h\u01a1n. K\u1ef9 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3 \u1edf \u0111\u00e2y ch\u00ednh l\u00e0 nh\u00e0 qu\u1ea3n l\u00fd bi\u1ebft c\u00e1ch l\u1eafng nghe v\u00e0 truy\u1ec1n t\u1ea3i th\u00f4ng \u0111i\u1ec7p \u0111\u00fang th\u1eddi \u0111i\u1ec3m, \u0111\u1ed1i t\u01b0\u1ee3ng.<\/p>\n

K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd r\u1ee7i ro<\/strong><\/h3>\n

\u0110\u00e2y l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng n\u00e0y r\u1ea5t c\u1ea7n thi\u1ebft, m\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o n\u00e0o c\u0169ng c\u1ea7n c\u00f3 \u0111\u1ec3 gi\u00fap doanh nghi\u1ec7p h\u1ea1n ch\u1ebf t\u1ed1i \u0111a nh\u1eefng t\u1ed5n th\u1ea5t v\u1ec1 t\u00e0i ch\u00ednh, nh\u00e2n l\u1ef1c,… K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd r\u1ee7i ro kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 vi\u1ec7c nh\u00e0 qu\u1ea3n l\u00fd nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c c\u00e1c r\u1ee7i ro, m\u00e0 c\u00f2n c\u1ea7n \u0111\u01b0a ra chi\u1ebfn l\u01b0\u1ee3c, ph\u01b0\u01a1ng \u00e1n x\u1eed l\u00fd ph\u00f9 h\u1ee3p.<\/p>\n

K\u1ef9 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch<\/strong><\/h3>\n

L\u1eadp k\u1ebf ho\u1ea1ch l\u00e0 b\u01b0\u1edbc \u0111i quan tr\u1ecdng trong m\u1ed7i d\u1ef1 \u00e1n. \u0110\u00e2y ch\u00ednh l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 tri\u1ec3n khai, th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c. N\u1ebfu nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m bi\u1ebft c\u00e1ch x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch ch\u1eb7t ch\u1ebd, th\u00f4ng minh, ph\u00f9 h\u1ee3p v\u1edbi ngu\u1ed3n l\u1ef1c, ch\u1eafc ch\u1eafn s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra.<\/p>\n

T\u00f3m l\u1ea1i, qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m n\u00f3i chung ho\u1eb7c qu\u1ea3n l\u00fd c\u00e1c d\u1ef1 \u00e1n c\u00f4ng ngh\u1ec7 th\u00f4ng tin n\u00f3i ri\u00eang \u0111\u1ec1u l\u00e0 nh\u1eefng v\u1ecb tr\u00ed quan tr\u1ecdng \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p. M\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m t\u00e0i ba l\u00e0 ng\u01b0\u1eddi c\u00f3 \u0111\u1ea7y \u0111\u1ee7 t\u1ed1 ch\u1ea5t c\u1ee7a m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 n\u1eafm r\u00f5 ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n \u0111\u1ec3 c\u00f3 th\u1ec3 ch\u00e8o l\u00e1i doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n v\u1eefng m\u1ea1nh.<\/p>\n","protected":false},"excerpt":{"rendered":"

Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m l\u00e0 g\u00ec? Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea7n m\u1ec1m l\u00e0 thu\u1eadt ng\u1eef \u0111\u01b0\u1ee3c d\u00f9ng cho c\u00e1c v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng bao g\u1ed3m c\u00e1c nhi\u1ec7m v\u1ee5 nh\u01b0: l\u00ean k\u1ebf ho\u1ea1ch; ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c;\u00a0qu\u1ea3n tr\u1ecb chi\u1ebfn l\u01b0\u1ee3c, r\u1ee7i ro, d\u00f2ng ti\u1ec1n; ph\u00e2n ph\u1ed1i d\u1ef1 \u00e1n; nghi\u1ec7m thu, b\u00e0n […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[250],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6180"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=6180"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6180\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=6180"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=6180"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=6180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}