{"id":6410,"date":"2023-11-29T09:26:18","date_gmt":"2023-11-29T09:26:18","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=6410"},"modified":"2023-12-21T13:18:10","modified_gmt":"2023-12-21T06:18:10","slug":"luong-hieu-qua-san-xuat-voi-7-cong-cu-quan-ly-chat-luong-7qc","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/luong-hieu-qua-san-xuat-voi-7-cong-cu-quan-ly-chat-luong-7qc.html","title":{"rendered":"\u0110o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 s\u1ea3n xu\u1ea5t v\u1edbi 7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng (7QC)"},"content":{"rendered":"

Kh\u1ea3 n\u0103ng x\u00e1c \u0111\u1ecbnh v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3 l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 doanh nghi\u1ec7p. Tuy nhi\u00ean, vi\u1ec7c ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng b\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p th\u1ed1ng k\u00ea c\u00f3 th\u1ec3 nhanh ch\u00f3ng nh\u01b0ng l\u1ea1i ph\u1ee9c t\u1ea1p v\u00e0 t\u1ed1n ngu\u1ed3n l\u1ef1c, khi\u1ebfn vi\u1ec7c \u0111\u00e0o t\u1ea1o v\u00e0 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng tr\u1edf n\u00ean kh\u00f3 th\u1ef1c hi\u1ec7n h\u01a1n.<\/p>\n

\u0110\u1ec3 gi\u1ea3i quy\u1ebft b\u00e0i to\u00e1n n\u00e0y, c\u00e1c k\u1ef9 s\u01b0 ng\u01b0\u1eddi Nh\u1eadt \u0111\u00e3 \u0111\u00fac k\u1ebft ra b\u1ed9 c\u00f4ng c\u1ee5 th\u1ed1ng k\u00ea qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng (7QC) b\u00ean c\u1ea1nh h\u1ec7 th\u1ed1ng c\u00e1c gi\u1ea3i ph\u00e1p s\u1ea3n xu\u1ea5t nh\u01b0\u00a0Kaizen,\u00a0th\u1ef1c h\u00e0nh 5S\u00a0hay\u00a0Lean Manufacturing\u2026 \u00c1p d\u1ee5ng nh\u1eefng c\u00f4ng c\u1ee5 ch\u1ea5t l\u01b0\u1ee3ng c\u01a1 b\u1ea3n trong h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd s\u1ea3n xu\u1ea5t, doanh nghi\u1ec7p c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m ho\u1eb7c quy tr\u00ecnh, b\u1ea5t k\u1ec3 trong ng\u00e0nh n\u00e0o.<\/p>\n

<\/span>7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng (QC) l\u00e0 g\u00ec?<\/b><\/h2>\n

7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng QC l\u00e0 m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c k\u1ef9 thu\u1eadt bi\u1ec3u \u0111\u1ea1t d\u1eef li\u1ec7u \u0111\u1ed3 h\u1ecda v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. B\u1ea3y c\u00f4ng c\u1ee5 ch\u1ea5t l\u01b0\u1ee3ng c\u01a1 b\u1ea3n c\u00f3 vai tr\u00f2 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c ph\u01b0\u01a1ng ph\u00e1p c\u1ea3i ti\u1ebfn quy tr\u00ecnh, bao g\u1ed3m\u00a0Six Sigma,\u00a0qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng t\u1ed5ng th\u1ec3 (TQM),\u2026 7 c\u00f4ng c\u1ee5 ch\u1ea5t l\u01b0\u1ee3ng th\u01b0\u1eddng \u0111\u01b0\u1ee3c c\u00e1c k\u1ef9 s\u01b0 s\u1eed d\u1ee5ng \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m ho\u1eb7c quy tr\u00ecnh h\u00e0ng ng\u00e0y\/h\u00e0ng tu\u1ea7n\/h\u00e0ng th\u00e1ng. T\u1eeb \u0111\u00f3 s\u1ebd gi\u1ea3m thi\u1ec3u c\u00e1c ho\u1ea1t \u0111\u1ed9ng kh\u00f4ng t\u1ea1o ra gi\u00e1 tr\u1ecb gia t\u0103ng nh\u01b0 l\u00e0m l\u1ea1i s\u1ea3n ph\u1ea9m, s\u1eeda ch\u1eefa hay thay th\u1ebf.<\/p>\n

<\/span>N\u1ed9i dung c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng (QC)<\/b><\/h2>\n

7 c\u00f4ng c\u1ee5 QC \u0111\u01b0\u1ee3c gi\u00e1o s\u01b0 ng\u01b0\u1eddi Nh\u1eadt Kaoru Ishikawa gi\u1ea3i th\u00edch c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft 90% v\u1ea5n \u0111\u1ec1 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng trong c\u00f4ng ty. Nh\u1eefng c\u00f4ng c\u1ee5 c\u01a1 b\u1ea3n v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng n\u00e0y \u0111\u00f2i h\u1ecfi ki\u1ebfn \u200b\u200bth\u1ee9c c\u01a1 b\u1ea3n v\u1ec1 th\u1ed1ng k\u00ea, d\u1ec5 hi\u1ec3u v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng so v\u1edbi c\u00e1c ph\u01b0\u01a1ng ph\u00e1p th\u1ed1ng k\u00ea n\u00e2ng cao nh\u01b0 ki\u1ec3m tra gi\u1ea3 thuy\u1ebft, ph\u00e2n t\u00edch h\u1ed3i quy\u2026\u00a0<\/b><\/p>\n

<\/span>S\u01a1 \u0111\u1ed3<\/b>\u00a0(Flowchart)<\/h3>\n

S\u01a1 \u0111\u1ed3 l\u00e0 c\u00f4ng c\u1ee5 ph\u1ed5 bi\u1ebfn nh\u1ea5t trong s\u1ed1 7 c\u00f4ng c\u1ee5 ch\u1ea5t l\u01b0\u1ee3ng. C\u00f4ng c\u1ee5 n\u00e0y \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 tr\u1ef1c quan h\u00f3a tr\u00ecnh t\u1ef1 c\u00e1c b\u01b0\u1edbc trong m\u1ed9t quy tr\u00ecnh, h\u1ec7 th\u1ed1ng\u2026 Ngo\u00e0i vi\u1ec7c hi\u1ec3n th\u1ecb to\u00e0n b\u1ed9 quy tr\u00ecnh, s\u01a1 \u0111\u1ed3 c\u00f2n n\u00eau b\u1eadt m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c b\u01b0\u1edbc v\u00e0 ranh gi\u1edbi quy tr\u00ecnh (b\u1eaft \u0111\u1ea7u v\u00e0 k\u1ebft th\u00fac).<\/p>\n

S\u01a1 \u0111\u1ed3 s\u1eed d\u1ee5ng m\u1ed9t b\u1ed9 k\u00fd hi\u1ec7u ti\u00eau chu\u1ea9n v\u00e0 ti\u00eau chu\u1ea9n h\u00f3a vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c k\u00fd hi\u1ec7u \u0111\u1ec3 ng\u01b0\u1eddi s\u1eed d\u1ee5ng c\u0169ng c\u00f3 th\u1ec3 hi\u1ec3u v\u00e0 s\u1eed d\u1ee5ng ch\u00fang m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng.<\/p>\n

C\u00f4ng d\u1ee5ng<\/b><\/p>\n

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  • X\u00e2y d\u1ef1ng s\u1ef1 hi\u1ec3u bi\u1ebft chung v\u1ec1 m\u1ed9t qu\u00e1 tr\u00ecnh<\/li>\n
  • Ph\u00e2n t\u00edch c\u00e1c quy tr\u00ecnh v\u00e0 kh\u00e1m ph\u00e1 c\u00e1c l\u0129nh v\u1ef1c c\u00f3 v\u1ea5n \u0111\u1ec1, s\u1ef1 k\u00e9m hi\u1ec7u qu\u1ea3, c\u00e1c tr\u1edf ng\u1ea1i\u2026<\/li>\n
  • Chu\u1ea9n h\u00f3a c\u00e1c quy tr\u00ecnh b\u1eb1ng c\u00e1ch h\u01b0\u1edbng d\u1eabn m\u1ecdi ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n theo c\u00e1c b\u01b0\u1edbc gi\u1ed1ng nhau<\/li>\n<\/ul>\n

    L\u1ee3i \u00edch<\/b><\/p>\n

    N\u00e2ng cao s\u1ef1 hi\u1ec3u bi\u1ebft v\u1ec1 quy tr\u00ecnh, n\u00eau b\u1eadt nh\u1eefng \u0111i\u1ec3m ngh\u1ebdn ho\u1eb7c s\u1ef1 k\u00e9m hi\u1ec7u qu\u1ea3 v\u00e0 h\u1ed7 tr\u1ee3 c\u00e1c n\u1ed7 l\u1ef1c ti\u00eau chu\u1ea9n h\u00f3a v\u00e0 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh.<\/b><\/p>\n

    <\/span>Bi\u1ec3u \u0111\u1ed3 t\u1ea7n su\u1ea5t<\/b>\u00a0(Histogram)<\/h3>\n

    Bi\u1ec3u \u0111\u1ed3 t\u1ea7n su\u1ea5t l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 th\u1ed1ng k\u00ea \u1edf d\u1ea1ng c\u1ed9t \u0111\u01a1n gi\u1ea3n. Th\u00f4ng qua bi\u1ec3u \u0111\u1ed3, ch\u00fang ta c\u00f3 th\u1ec3 th\u1ea5y \u0111\u01b0\u1ee3c t\u1ea7n su\u1ea5t c\u1ee7a c\u00f4ng vi\u1ec7c nh\u1edd c\u00e1c \u0111i\u1ec3m d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p l\u1ea1i.<\/p>\n

    C\u00f4ng d\u1ee5ng<\/b>:<\/p>\n

      \n
    • Gi\u1ea3i th\u00edch m\u1ed9t l\u01b0\u1ee3ng l\u1edbn d\u1eef li\u1ec7u v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c m\u1eabu<\/li>\n
    • \u0110\u01b0a ra d\u1ef1 \u0111o\u00e1n v\u1ec1 hi\u1ec7u su\u1ea5t c\u1ee7a qu\u00e1 tr\u00ecnh<\/li>\n
    • X\u00e1c \u0111\u1ecbnh c\u00e1c nguy\u00ean nh\u00e2n kh\u00e1c nhau c\u1ee7a m\u1ed9t v\u1ea5n \u0111\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng<\/li>\n<\/ul>\n

      L\u1ee3i \u00edch<\/b>: Bi\u1ec3u \u0111\u1ed3 th\u1ec3 hi\u1ec7n m\u1eadt \u0111\u1ed9 ph\u00e2n b\u1ed1 c\u1ee7a d\u1eef li\u1ec7u m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u00e0 ch\u00ednh x\u00e1c gi\u1eefa c\u00e1c nh\u00f3m kh\u00e1c nhau c\u1ee7a m\u1eabu, cho ph\u00e9p x\u00e1c \u0111\u1ecbnh nhanh ch\u00f3ng v\u00e0 d\u1ec5 d\u00e0ng \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh c\u00e1c l\u0129nh v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n trong quy tr\u00ecnh s\u1ea3n xu\u1ea5t.<\/b><\/p>\n

      <\/span>S\u01a1 \u0111\u1ed3 nguy\u00ean nh\u00e2n v\u00e0 k\u1ebft qu\u1ea3<\/b>\u00a0(Cause and effect diagram)<\/h3>\n

      C\u00f4ng c\u1ee5 n\u00e0y do ch\u00ednh Kaoru Ishikawa x\u00e2y d\u1ef1ng n\u00ean v\u00e0o n\u0103m 1953 v\u00e0 c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 s\u01a1 \u0111\u1ed3 x\u01b0\u01a1ng c\u00e1 (v\u00ec n\u00f3 c\u00f3 h\u00ecnh d\u1ea1ng gi\u1ed1ng b\u1ed9 x\u01b0\u01a1ng c\u1ee7a m\u1ed9t con c\u00e1) hay s\u01a1 \u0111\u1ed3 Ishikawa.<\/p>\n

      Ch\u00fang \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 (nguy\u00ean nh\u00e2n) kh\u00e1c nhau d\u1eabn \u0111\u1ebfn m\u1ed9t v\u1ea5n \u0111\u1ec1 (k\u1ebft qu\u1ea3). Cu\u1ed1i c\u00f9ng, n\u00f3 gi\u00fap kh\u00e1m ph\u00e1 nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a v\u1ea5n \u0111\u1ec1 cho ph\u00e9p doanh nghi\u1ec7p t\u00ecm ra gi\u1ea3i ph\u00e1p ch\u00ednh x\u00e1c, hi\u1ec7u qu\u1ea3.<\/p>\n

      C\u00f4ng d\u1ee5ng<\/b><\/p>\n

        \n
      • Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1; t\u00ecm ra nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a m\u1ed9t v\u1ea5n \u0111\u1ec1<\/li>\n
      • N\u1eafm b\u1eaft \u0111\u01b0\u1ee3c v\u1ec1 m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c nguy\u00ean nh\u00e2n kh\u00e1c nhau d\u1eabn \u0111\u1ebfn v\u1ea5n \u0111\u1ec1<\/li>\n
      • Ph\u00e2n t\u00edch, ph\u00f2ng ng\u1eeba nh\u1eefng m\u1ed1i nguy ti\u1ec1m \u1ea9n g\u00e2y n\u00ean vi\u1ec7c ho\u1ea1t \u0111\u1ed9ng k\u00e9m ch\u1ea5t l\u01b0\u1ee3ng<\/li>\n<\/ul>\n

        L\u1ee3i \u00edch<\/b><\/p>\n

        T\u0103ng c\u01b0\u1eddng kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh v\u00e0 s\u1eafp x\u1ebfp m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng c\u00e1c nguy\u00ean nh\u00e2n c\u00f3 th\u1ec3 x\u1ea3y ra, cho ph\u00e9p c\u00e1c nh\u00f3m gi\u1ea3i quy\u1ebft c\u00e1c nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5.<\/b><\/p>\n

        <\/span>Bi\u1ec3u \u0111\u1ed3 ph\u00e2n t\u00e1n<\/b>\u00a0(Scatter Diagram)<\/h3>\n

        Bi\u1ec3u \u0111\u1ed3 ph\u00e2n t\u00e1n l\u00e0 bi\u1ec3u \u0111\u1ed3 gi\u00fap x\u00e1c \u0111\u1ecbnh m\u1ed1i li\u00ean h\u1ec7 gi\u1eefa hai bi\u1ebfn s\u1ed1. Bi\u1ec3u \u0111\u1ed3 ph\u00e2n t\u00e1n hi\u1ec3n th\u1ecb gi\u00e1 tr\u1ecb c\u1ee7a hai bi\u1ebfn \u0111\u01b0\u1ee3c v\u1ebd d\u1ecdc theo hai tr\u1ee5c c\u1ee7a bi\u1ec3u \u0111\u1ed3. C\u00e1c \u0111i\u1ec3m k\u1ebft qu\u1ea3 trong m\u00f4 h\u00ecnh s\u1ebd ti\u1ebft l\u1ed9 m\u1ed1i t\u01b0\u01a1ng quan.<\/p>\n

        C\u00f4ng d\u1ee5ng<\/b><\/p>\n

          \n
        • X\u00e1c \u0111\u1ecbnh m\u1ed1i quan h\u1ec7 gi\u1eefa nguy\u00ean nh\u00e2n v\u00e0 k\u1ebft qu\u1ea3<\/li>\n
        • T\u00ecm hi\u1ec3u nguy\u00ean nh\u00e2n g\u00e2y ra hi\u1ec7u su\u1ea5t k\u00e9m<\/li>\n
        • N\u1eafm b\u1eaft \u0111\u01b0\u1ee3c s\u1ef1 \u1ea3nh h\u01b0\u1edfng c\u1ee7a bi\u1ebfn \u0111\u1ed9c l\u1eadp \u0111\u1ebfn bi\u1ebfn ph\u1ee5 thu\u1ed9c<\/li>\n<\/ul>\n

          L\u1ee3i \u00edch<\/b><\/p>\n

          Gi\u00fap x\u00e1c \u0111\u1ecbnh m\u1ed1i t\u01b0\u01a1ng quan ho\u1eb7c m\u00f4 h\u00ecnh gi\u1eefa c\u00e1c bi\u1ebfn s\u1ed1, t\u1ea1o \u0111i\u1ec1u ki\u1ec7n v\u1ec1 m\u1ed1i quan h\u1ec7 nh\u00e2n qu\u1ea3 v\u00e0 h\u1ed7 tr\u1ee3 vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh.<\/b><\/p>\n

          <\/span>Phi\u1ebfu ki\u1ec3m tra\u00a0<\/b>(Check sheets)<\/h3>\n

          Phi\u1ebfu ki\u1ec3m tra cung c\u1ea5p m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng \u0111\u1ec3 thu th\u1eadp, ghi l\u1ea1i v\u00e0 tr\u00ecnh b\u00e0y d\u1eef li\u1ec7u \u0111\u1ecbnh l\u01b0\u1ee3ng v\u00e0 \u0111\u1ecbnh t\u00ednh v\u1ec1 c\u00e1c v\u1ea5n \u0111\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng theo th\u1ee9 t\u1ef1. \u0110\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng c\u1ee5 QC ph\u1ed5 bi\u1ebfn nh\u1ea5t v\u00e0 gi\u00fap vi\u1ec7c thu th\u1eadp d\u1eef li\u1ec7u tr\u1edf n\u00ean \u0111\u01a1n gi\u1ea3n h\u01a1n.<\/p>\n

           <\/p>\n

          C\u00f4ng d\u1ee5ng<\/b><\/p>\n

            \n
          • Ki\u1ec3m tra h\u00ecnh d\u1ea1ng ph\u00e2n b\u1ed1 x\u00e1c su\u1ea5t c\u1ee7a m\u1ed9t qu\u00e1 tr\u00ecnh<\/li>\n
          • \u0110\u1ecbnh l\u01b0\u1ee3ng c\u00e1c khi\u1ebfm khuy\u1ebft theo lo\u1ea1i, v\u1ecb tr\u00ed ho\u1eb7c nguy\u00ean nh\u00e2n<\/li>\n
          • Theo d\u00f5i vi\u1ec7c ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc trong quy tr\u00ecnh nhi\u1ec1u b\u01b0\u1edbc (d\u01b0\u1edbi d\u1ea1ng danh s\u00e1ch ki\u1ec3m tra)<\/li>\n<\/ul>\n

            L\u1ee3i \u00edch<\/b><\/p>\n

            Cung c\u1ea5p c\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 c\u1ea5u tr\u00fac, tr\u00ecnh t\u1ef1 \u0111\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u, gi\u00fap x\u00e1c \u0111\u1ecbnh xu h\u01b0\u1edbng, m\u00f4 h\u00ecnh v\u00e0 l\u0129nh v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n d\u1ec5 d\u00e0ng h\u01a1n.<\/b><\/p>\n

            <\/span>Bi\u1ec3u \u0111\u1ed3 ki\u1ec3m so\u00e1t\u00a0<\/b>(Control Charts)<\/h3>\n

            Bi\u1ec3u \u0111\u1ed3 ki\u1ec3m so\u00e1t l\u00e0 m\u1ed9t lo\u1ea1i bi\u1ec3u \u0111\u1ed3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 quan s\u00e1t v\u00e0 nghi\u00ean c\u1ee9u s\u1ef1 bi\u1ebfn \u0111\u1ed5i c\u1ee7a quy tr\u00ecnh trong m\u1ed9t kho\u1ea3ng th\u1eddi gian. Bi\u1ec3u \u0111\u1ed3 gi\u00fap \u0111o l\u01b0\u1eddng c\u00e1c bi\u1ebfn th\u1ec3 v\u00e0 tr\u1ef1c quan h\u00f3a, gi\u00fap theo d\u00f5i c\u00e1c s\u1ed1 li\u1ec7u nh\u01b0 l\u1ed7i, chi ph\u00ed tr\u00ean m\u1ed7i \u0111\u01a1n v\u1ecb, th\u1eddi gian s\u1ea3n xu\u1ea5t, h\u00e0ng t\u1ed3n kho\u2026<\/p>\n

            Bi\u1ec3u \u0111\u1ed3 ki\u1ec3m so\u00e1t th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong c\u00e1c ph\u01b0\u01a1ng ph\u00e1p s\u1ea3n xu\u1ea5t, c\u1ea3i ti\u1ebfn quy tr\u00ecnh nh\u01b0 Six Sigma v\u00e0 c\u00e1c thu\u1eadt to\u00e1n giao d\u1ecbch ch\u1ee9ng kho\u00e1n.<\/p>\n

            C\u00f4ng d\u1ee5ng<\/b><\/p>\n

              \n
            • X\u00e1c \u0111\u1ecbnh xem m\u1ed9t qu\u00e1 tr\u00ecnh c\u00f3 \u1ed5n \u0111\u1ecbnh hay kh\u00f4ng<\/li>\n
            • Gi\u00e1m s\u00e1t c\u00e1c quy tr\u00ecnh v\u00e0 t\u00ecm hi\u1ec3u c\u00e1ch c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t k\u00e9m<\/li>\n
            • Nh\u1eadn bi\u1ebft nh\u1eefng thay \u0111\u1ed5i b\u1ea5t th\u01b0\u1eddng trong m\u1ed9t qu\u00e1 tr\u00ecnh<\/li>\n<\/ul>\n

              L\u1ee3i \u00edch<\/b><\/p>\n

              Cho ph\u00e9p gi\u00e1m s\u00e1t v\u1ec1 \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh c\u1ee7a quy tr\u00ecnh theo th\u1eddi gian gian th\u1ef1c, ph\u00e1t hi\u1ec7n s\u1edbm nh\u1eefng sai l\u1ec7ch ho\u1eb7c b\u1ea5t th\u01b0\u1eddng v\u00e0 \u0111\u01b0a ra h\u00e0nh \u0111\u1ed9ng kh\u1eafc ph\u1ee5c k\u1ecbp th\u1eddi \u0111\u1ec3 duy tr\u00ec ch\u1ea5t l\u01b0\u1ee3ng \u1ed5n \u0111\u1ecbnh.<\/b><\/p>\n

              <\/span>Bi\u1ec3u \u0111\u1ed3 Pareto<\/b>\u00a0(Pareto Chart)<\/h3>\n

              Bi\u1ec3u \u0111\u1ed3 Pareto l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa bi\u1ec3u \u0111\u1ed3 c\u1ed9t v\u00e0 bi\u1ec3u \u0111\u1ed3 \u0111\u01b0\u1eddng. N\u00f3 gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c s\u1ef1 ki\u1ec7n c\u1ea7n thi\u1ebft \u0111\u1ec3 thi\u1ebft l\u1eadp c\u00e1c \u01b0u ti\u00ean.<\/p>\n

              Bi\u1ec3u \u0111\u1ed3 Pareto t\u1ed5 ch\u1ee9c v\u00e0 tr\u00ecnh b\u00e0y th\u00f4ng tin theo c\u00e1ch gi\u00fap d\u1ec5 d\u00e0ng hi\u1ec3u \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng c\u1ee7a c\u00e1c v\u1ea5n \u0111\u1ec1 kh\u00e1c nhau. Bi\u1ec3u \u0111\u1ed3 n\u00e0y c\u00f3 d\u1ea1ng c\u1ed9t v\u00e0 hi\u1ec3n th\u1ecb c\u00e1c l\u1ed7i theo th\u1ee9 t\u1ef1 (t\u1eeb cao nh\u1ea5t \u0111\u1ebfn th\u1ea5p nh\u1ea5t) trong khi bi\u1ec3u \u0111\u1ed3 \u0111\u01b0\u1eddng hi\u1ec3n th\u1ecb ph\u1ea7n tr\u0103m t\u00edch l\u0169y c\u1ee7a l\u1ed7i.<\/p>\n

              C\u00f4ng d\u1ee5ng<\/b><\/p>\n

                \n
              • X\u00e1c \u0111\u1ecbnh t\u1ea7m quan tr\u1ecdng t\u01b0\u01a1ng \u0111\u1ed1i c\u1ee7a nguy\u00ean nh\u00e2n c\u1ee7a m\u1ed9t v\u1ea5n \u0111\u1ec1<\/li>\n
              • X\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n s\u1ebd c\u00f3 t\u00e1c \u0111\u1ed9ng r\u1ee7i ro cao nh\u1ea5t c\u1ea7n \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft<\/li>\n
              • D\u1ec5 d\u00e0ng t\u00ednh to\u00e1n t\u00e1c \u0111\u1ed9ng c\u1ee7a l\u1ed7i \u0111\u1ed1i v\u1edbi s\u1ea3n xu\u1ea5t<\/li>\n<\/ul>\n

                L\u1ee3i \u00edch<\/b><\/p>\n

                Gi\u00fap t\u1eadp trung n\u1ed7 l\u1ef1c c\u1ea3i ti\u1ebfn v\u00e0o c\u00e1c y\u1ebfu t\u1ed1 ho\u1eb7c v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng nh\u1ea5t, d\u1eabn \u0111\u1ebfn ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c hi\u1ec7u qu\u1ea3 v\u00e0 c\u1ea3i thi\u1ec7n k\u1ebft qu\u1ea3.<\/p>\n

                <\/span>Gi\u00e1 tr\u1ecb c\u1ee7a 7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng<\/b><\/h2>\n
                  \n
                • Cung c\u1ea5p m\u1ed9t l\u1ed9 tr\u00ecnh c\u00f3 h\u1ec7 th\u1ed1ng \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 v\u00e0 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng<\/li>\n
                • D\u1ec5 d\u00e0ng \u0111\u1ec3 n\u1eafm b\u1eaft, ki\u1ec3m so\u00e1t m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, khoa h\u1ecdc v\u00e0 logic<\/li>\n
                • Tu\u00e2n theo quy t\u1eafc 80\/20 t\u1ee9c l\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c 80% k\u1ebft qu\u1ea3 v\u1edbi 20% n\u1ed7 l\u1ef1c<\/li>\n
                • N\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5<\/li>\n
                • X\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 v\u00e0 ph\u00e2n t\u00edch, \u0111\u01b0a ra h\u01b0\u1edbng gi\u1ea3i quy\u1ebft tri\u1ec7t \u0111\u1ec3<\/li>\n
                • N\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/li>\n<\/ul>\n

                  M\u1ed7i c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec1u \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong t\u1eebng t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3 d\u1ef1a v\u00e0o c\u00f3 vai tr\u00f2, ch\u1ee9c n\u0103ng ri\u00eang \u0111\u1ec3 gi\u00fap. Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, vi\u1ec7c k\u1ebft h\u1ee3p t\u1ea5t c\u1ea3 7 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng QC nh\u1eb1m kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1, t\u1ea1o ra th\u00e0nh ph\u1ea9m \u0111\u1ea1t ch\u1ea5t l\u01b0\u1ee3ng, \u0111\u00e1p \u1ee9ng nhu c\u1ea7u kh\u00e1ch h\u00e0ng. T\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng c\u1ee5 ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec1u c\u1ea7n \u0111\u01b0\u1ee3c xem x\u00e9t v\u00e0 c\u00e2n nh\u1eafc s\u1eed d\u1ee5ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t. T\u1eeb \u0111\u00f3 gi\u00fap doanh nghi\u1ec7p c\u00f3 th\u1ec3 v\u1eadn h\u00e0nh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n","protected":false},"excerpt":{"rendered":"

                  Kh\u1ea3 n\u0103ng x\u00e1c \u0111\u1ecbnh v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3 l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 doanh nghi\u1ec7p. Tuy nhi\u00ean, vi\u1ec7c ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng b\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p th\u1ed1ng k\u00ea c\u00f3 th\u1ec3 nhanh ch\u00f3ng nh\u01b0ng l\u1ea1i ph\u1ee9c t\u1ea1p v\u00e0 t\u1ed1n ngu\u1ed3n […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[220,227],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6410"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=6410"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6410\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=6410"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=6410"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=6410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}