{"id":6605,"date":"2023-11-29T15:46:31","date_gmt":"2023-11-29T15:46:31","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=6605"},"modified":"2023-12-21T13:19:11","modified_gmt":"2023-12-21T06:19:11","slug":"six-sigma-va-nhung-ung-dung-thuc-tien-trong-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/six-sigma-va-nhung-ung-dung-thuc-tien-trong-doanh-nghiep.html","title":{"rendered":"Six Sigma V\u00e0 Nh\u1eefng \u1ee8ng D\u1ee5ng Th\u1ef1c Ti\u1ec5n Trong Doanh Nghi\u1ec7p"},"content":{"rendered":"

Six Sigma hay 6 Sigma hay 6\u03c3 \u0111\u01b0\u1ee3c xem l\u00e0 ph\u01b0\u01a1ng ph\u00e1p gi\u00fap c\u1ea3i ti\u1ebfn quy kinh doanh v\u00e0 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng t\u1ea1i c\u00e1c doanh nghi\u1ec7p. Th\u00f4ng qua h\u1ec7 th\u1ed1ng ph\u01b0\u01a1ng ph\u00e1p n\u00e0y c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u01b0 duy, gia t\u0103ng hi\u1ec7u su\u1ea5t v\u00e0 gi\u1ea3m thi\u1ec3u sai s\u00f3t, c\u1ea3i thi\u1ec7n l\u1ee3i nhu\u1eadn.<\/em><\/p>\n

5 b\u01b0\u1edbc c\u1ee7a Six Sigma<\/strong><\/h2>\n

Nh\u1eefng doanh nghi\u1ec7p th\u1ef1c s\u1ef1 tin t\u01b0\u1edfng v\u00e0 th\u1ef1c h\u00e0nh ph\u01b0\u01a1ng ph\u00e1p Six Sigma tu\u00e2n th\u1ee7 theo quy tr\u00ecnh ti\u1ebfp c\u1eadn \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 DMAIC.<\/p>\n

\u0110\u00e2y l\u00e0 c\u1ee5m t\u1eeb vi\u1ebft t\u1eaft t\u1eeb c\u00e1c thu\u1eadt ng\u1eef nh\u01b0:<\/p>\n

    \n
  • Define(D) \u2013 X\u00e1c \u0111\u1ecbnh<\/li>\n
  • Measure (M) \u2013 \u0110o l\u01b0\u1eddng<\/li>\n
  • Analyze (A) \u2013 Ph\u00e2n t\u00edch<\/li>\n
  • Improve (I) \u2013 C\u1ea3i ti\u1ebfn<\/li>\n<\/ul>\n

    Control(C) \u2013 Ki\u1ec3m so\u00e1t<\/p>\n

    DMAIC l\u00e0 ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn \u0111\u01b0\u1ee3c \u0111\u1ecbnh h\u01b0\u1edbng th\u1ed1ng k\u00ea \u0111\u01b0\u1ee3c c\u00e1c c\u00f4ng ty, doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n theo khu\u00f4n kh\u1ed5 nh\u1eb1m c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh. T\u01b0 t\u01b0\u1edfng \u0111\u1eb1ng sau DMAIC l\u00e0 m\u1ed9t doanh nghi\u1ec7p c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft m\u1ecdi v\u1ea5n \u0111\u1ec1 theo c\u00e1c b\u01b0\u1edbc c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p n\u00e0y.<\/p>\n

      \n
    1. Define(D) \u2013 X\u00e1c \u0111\u1ecbnh: L\u00e0m r\u00f5 v\u1ea5n \u0111\u1ec1 c\u1ea7n gi\u1ea3i quy\u1ebft, x\u00e1c \u0111\u1ecbnh l\u1ed7i sai t\u1eeb \u0111\u00f3 t\u1eadp trung gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. T\u1eeb \u0111\u00f3 ph\u00e1c th\u1ea3o v\u1ea5n \u0111\u1ec1, x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau d\u1ef1 \u00e1n.<\/li>\n
    2. Measure (M) \u2013 \u0110o l\u01b0\u1eddng: Gi\u00fap hi\u1ec3u th\u1ef1c tr\u1ea1ng c\u1ee7a doanh nghi\u1ec7p, \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c, n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n s\u1ef1, th\u1eddi gian ti\u1ebfn h\u00e0nh, c\u00e1c s\u1ef1 c\u1ed1 c\u00f3 th\u1ec3 x\u1ea3y ra.<\/li>\n
    3. Analyze (A) \u2013 Ph\u00e2n t\u00edch: C\u00e1c th\u00f4ng s\u1ed1 thu th\u1eadp \u0111\u01b0\u1ee3c trong b\u01b0\u1edbc 2 s\u1ebd \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh ph\u00e2n t\u00edch t\u1eeb \u0111\u00f3 t\u00ecm ra g\u1ed1c r\u1ec5 c\u1ee7a v\u1ea5n \u0111\u1ec1.<\/li>\n
    4. Improve (I) \u2013 C\u1ea3i ti\u1ebfn: T\u1eeb nh\u1eefng ph\u00e2n t\u00edch tr\u00ean nh\u00f3m l\u00e0m vi\u1ec7c c\u00f3 th\u1ec3\u00a0t\u1ed1i \u01b0u th\u1eddi gian l\u00e0m vi\u1ec7c<\/strong>,\u00a0t\u0103ng n\u0103ng su\u1ea5t nh\u00e2n vi\u00ean<\/strong>.<\/li>\n
    5. Control(C) \u2013 Ki\u1ec3m so\u00e1t: Vi\u1ec7c th\u00eam c\u00e1c bi\u1ec7n ph\u00e1p ki\u1ec3m so\u00e1t v\u00e0o quy tr\u00ecnh gi\u00fap ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c \u0111\u1ea3m b\u1ea3o, hi\u1ec7u su\u1ea5t t\u1ed1t h\u01a1n.<\/li>\n<\/ol>\n

      Lean Six Sigma ngh\u0129a l\u00e0 g\u00ec?<\/strong><\/h2>\n

      Six Sigma<\/strong>\u00a0t\u1eadp trung v\u00e0o vi\u1ec7c gi\u1ea3m s\u1ef1 bi\u1ebfn \u0111\u1ed5i v\u00e0 t\u0103ng c\u01b0\u1eddng ki\u1ec3m so\u00e1t quy tr\u00ecnh. Trong khi \u0111\u00f3\u00a0Lean<\/strong>\u00a0lo\u1ea1i b\u1ecf l\u00e3ng ph\u00ed (quy tr\u00ecnh v\u00e0 th\u1ee7 t\u1ee5c kh\u00f4ng c\u00f3 gi\u00e1 tr\u1ecb gia t\u0103ng), th\u00fac \u0111\u1ea9y qu\u00e1 tr\u00ecnh v\u00e0 ti\u00eau chu\u1ea9n h\u00f3a c\u00f4ng vi\u1ec7c.<\/p>\n

      Tuy nhi\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa Six Sigma v\u00e0 Lean ng\u00e0y c\u00e0ng tr\u1edf n\u00ean m\u1edd nh\u1ea1t v\u1edbi thu\u1eadt ng\u1eef \u201cLean Six Sigma\u201d. Lean Six Sigma ng\u00e0y nay \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng th\u01b0\u1eddng xuy\u00ean h\u01a1n do c\u1ea3i ti\u1ebfn quy tr\u00ecnh \u0111\u00f2i h\u1ecfi c\u00e1c kh\u00eda c\u1ea1nh c\u1ee7a c\u1ea3 hai c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 t\u00edch c\u1ef1c.<\/p>\n

      Lean Six Sigma<\/strong>\u00a0l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd t\u1eadp trung v\u00e0o nh\u00f3m nh\u1eb1m c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t b\u1eb1ng c\u00e1ch lo\u1ea1i b\u1ecf l\u00e3ng ph\u00ed v\u00e0 khi\u1ebfm khuy\u1ebft. N\u00f3 k\u1ebft h\u1ee3p c\u00e1c ph\u01b0\u01a1ng ph\u00e1p v\u00e0 c\u00f4ng c\u1ee5 6 Sigma v\u00e0 tri\u1ebft l\u00fd s\u1ea3n xu\u1ea5t tinh g\u1ecdn \u2013 doanh nghi\u1ec7p tinh g\u1ecdn.\u00a0 Lean Six Sigma gi\u00fap gi\u1ea3m l\u00e3ng ph\u00ed ngu\u1ed3n l\u1ef1c v\u1eadt ch\u1ea5t, th\u1eddi gian, c\u00f4ng s\u1ee9c v\u00e0 t\u00e0i n\u0103ng \u0111\u1ed3ng th\u1eddi \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t v\u00e0 t\u1ed5 ch\u1ee9c.<\/p>\n

      Theo nguy\u00ean l\u00fd c\u1ee7a Lean Six Sigma, b\u1ea5t k\u1ef3 vi\u1ec7c s\u1eed d\u1ee5ng t\u00e0i nguy\u00ean n\u00e0o kh\u00f4ng t\u1ea1o ra\u00a0 gi\u00e1 tr\u1ecb cho kh\u00e1ch h\u00e0ng cu\u1ed1i c\u00f9ng \u0111\u1ec1u b\u1ecb coi l\u00e0 l\u00e3ng ph\u00ed v\u00e0 c\u1ea7n \u0111\u01b0\u1ee3c lo\u1ea1i b\u1ecf.<\/p>\n

      <\/span>C\u00e1ch th\u1ee9c tri\u1ec3n khai\u00a0<\/strong>6\u03c3<\/strong>\u00a0trong doanh nghi\u1ec7p<\/strong><\/h2>\n

      Tri\u1ec3n khai 6 Sigma nh\u01b0 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c kinh doanh thay v\u00ec c\u00e1c c\u00f4ng c\u1ee5 l\u00e0 gi\u1ea3i ph\u00e1p gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 ti\u1ec1n b\u1ea1c \u0111\u1ea7u t\u01b0 v\u00e0o \u0111\u00e0o t\u1ea1o 6 Sigma. T\u00f9y thu\u1ed9c v\u00e0o gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i v\u00e0 m\u1ee5c ti\u00eau kinh doanh chi\u1ebfn l\u01b0\u1ee3c kinh doanh ciat t\u1eebng doanh nghi\u1ec7p m\u00e0 c\u00e1c chi\u1ebfn l\u01b0\u1ee3c th\u1ef1c hi\u1ec7n Six Sigma c\u00f3 th\u1ec3 kh\u00e1c nhau.<\/p>\n

      Khi quy\u1ebft \u0111\u1ecbnh tri\u1ec3n khai, \u1ee9ng d\u1ee5ng 6 Sigma c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn 2 t\u00f9y ch\u1ecdn bao g\u1ed3m: Tri\u1ec3n khai ch\u01b0\u01a1ng tr\u00ecnh ho\u1eb7c s\u00e1ng ki\u1ebfn \u200b\u200b6 Sigma v\u00e0 T\u1ea1o c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng 6 Sigma.<\/p>\n

      1: Th\u1ef1c hi\u1ec7n Ch\u01b0\u01a1ng tr\u00ecnh ho\u1eb7c S\u00e1ng ki\u1ebfn \u200b\u200b6 Sigma<\/strong><\/p>\n

      V\u1edbi c\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y, m\u1ed9t s\u1ed1 nh\u00e2n vi\u00ean s\u1ebd \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o c\u00e1c c\u00f4ng c\u1ee5 th\u1ed1ng k\u00ea theo th\u1eddi gian v\u00e0 \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u \u00e1p d\u1ee5ng m\u1ed9t s\u1ed1 c\u00f4ng c\u1ee5 v\u00e0o c\u00f4ng vi\u1ec7c khi c\u1ea7n thi\u1ebft. Sau \u0111\u00f3, c\u00e1c h\u1ecdc vi\u00ean c\u00f3 th\u1ec3 tham kh\u1ea3o \u00fd ki\u1ebfn \u200b\u200bc\u1ee7a m\u1ed9t nh\u00e0 th\u1ed1ng k\u00ea n\u1ebfu h\u1ecd c\u1ea7n gi\u00fap \u0111\u1ee1. N\u1ebfu mu\u1ed1n ph\u01b0\u01a1ng ph\u00e1p n\u00e0y th\u00e0nh c\u00f4ng c\u1ea7n c\u00f3 s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a c\u1ea5p qu\u1ea3n l\u00fd trong vi\u1ec7c \u0111\u1ea9y m\u1ea1nh vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 th\u1ed1ng k\u00ea v\u00e0 ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn 6 Sigma trong t\u1ed5 ch\u1ee9c.<\/p>\n

      2: T\u1ea1o c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng Six Sigma<\/strong><\/p>\n

      Thay v\u00ec t\u1eadp trung v\u00e0o c\u00e1c c\u00f4ng c\u1ee5 ri\u00eang l\u1ebb, khi \u0111\u00e0o t\u1ea1o 6 Sigma doanh nghi\u1ec7p n\u00ean cung c\u1ea5p ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn theo \u0111\u1ecbnh h\u01b0\u1edbng d\u1ea1y cho c\u00e1c h\u1ecdc vi\u00ean qu\u00e1 tr\u00ecnh \u0111\u1ec3 ch\u1ecdn \u0111\u00fang c\u00f4ng c\u1ee5, \u0111\u00fang th\u1eddi \u0111i\u1ec3m, cho m\u1ed9t d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh tr\u01b0\u1edbc. \u0110\u00e0o t\u1ea1o 6 Sigma cho c\u00e1c h\u1ecdc vi\u00ean (Black Belts) n\u00e0y th\u01b0\u1eddng bao g\u1ed3m b\u1ed1n tu\u1ea7n gi\u1ea3ng d\u1ea1y trong b\u1ed1n th\u00e1ng. Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y gi\u00fap h\u1ecdc vi\u00ean l\u00e0m vi\u1ec7c tr\u00ean c\u00e1c d\u1ef1 \u00e1n c\u1ee7a h\u1ecd trong ba tu\u1ea7n gi\u1eefa c\u00e1c phi\u00ean h\u1ecdc.<\/p>\n

      \n
      6 Sigma mang \u0111\u1ebfn nhi\u1ec1u l\u1ee3i \u00edch cho doanh nghi\u1ec7p<\/em><\/figcaption><\/figure>\n<\/div>\n

      <\/span>L\u1ee3i \u00edch tri\u1ec3n khai 6 Sigma trong doanh nghi\u1ec7p<\/strong><\/h2>\n

      6 Sigma mang \u0111\u1ebfn c\u00e1c l\u1ee3i \u00edch trong qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd, \u0111i\u1ec1u h\u00e0nh v\u00e0 th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n nh\u01b0:<\/p>\n

        \n
      • Mang l\u1ea1i t\u00e1c \u0111\u1ed9ng l\u1edbn li\u00ean quan \u0111\u1ebfn k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng th\u00f4ng qua c\u00e1c d\u1ef1 \u00e1n<\/li>\n
      • S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 m\u1ed9t c\u00e1ch t\u1eadp trung v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n<\/li>\n
      • Cung c\u1ea5p c\u00e1c quy tr\u00ecnh\/chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c nghi\u00ean c\u1ee9u v\u00e0 c\u1ea3i ti\u1ebfn<\/li>\n
      • T\u0103ng c\u01b0\u1eddng giao ti\u1ebfp gi\u1eefa nh\u00e0 qu\u1ea3n l\u00fd v\u00e0 c\u00e1c h\u1ecdc vi\u00ean th\u00f4ng qua c\u00e1c bu\u1ed5i thuy\u1ebft tr\u00ecnh d\u1ef1 \u00e1n<\/li>\n
      • T\u0103ng s\u1ef1 hi\u1ec3u bi\u1ebft chi ti\u1ebft v\u1ec1 c\u00e1c quy tr\u00ecnh kinh doanh ch\u00ednh<\/li>\n
      • Cung c\u1ea5p cho nh\u00e2n vi\u00ean v\u00e0 ban qu\u1ea3n l\u00fd th\u00f4ng tin chi ti\u1ebft v\u1ec1 c\u00e1ch c\u00e1c c\u00f4ng c\u1ee5 th\u1ed1ng k\u00ea c\u00f3 gi\u00e1 tr\u1ecb to l\u1edbn \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c<\/li>\n
      • Cho ph\u00e9p c\u00e1c \u0111ai \u0111en nh\u1eadn ph\u1ea3n h\u1ed3i v\u1ec1 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p d\u1ef1 \u00e1n c\u1ee7a h\u1ecd trong qu\u00e1 tr\u00ecnh \u0111\u00e0o t\u1ea1o<\/li>\n
      • Tri\u1ec3n khai Six sigma th\u00f4ng qua ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn v\u00f2ng k\u00edn, t\u1ea1o th\u1eddi gian cho vi\u1ec7c \u0111\u00e1nh gi\u00e1 v\u00e0 k\u1ebft h\u1ee3p c\u00e1c b\u00e0i h\u1ecdc kinh nghi\u1ec7m v\u00e0o chi\u1ebfn l\u01b0\u1ee3c kinh doanh t\u1ed5ng th\u1ec3<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

        Six Sigma hay 6 Sigma hay 6\u03c3 \u0111\u01b0\u1ee3c xem l\u00e0 ph\u01b0\u01a1ng ph\u00e1p gi\u00fap c\u1ea3i ti\u1ebfn quy kinh doanh v\u00e0 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng t\u1ea1i c\u00e1c doanh nghi\u1ec7p. Th\u00f4ng qua h\u1ec7 th\u1ed1ng ph\u01b0\u01a1ng ph\u00e1p n\u00e0y c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u01b0 duy, gia t\u0103ng hi\u1ec7u su\u1ea5t v\u00e0 gi\u1ea3m thi\u1ec3u sai s\u00f3t, c\u1ea3i thi\u1ec7n l\u1ee3i […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[220,229],"tags":[278],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6605"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=6605"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/6605\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=6605"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=6605"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=6605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}