{"id":7241,"date":"2023-11-30T02:21:26","date_gmt":"2023-11-30T02:21:26","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=7241"},"modified":"2023-12-21T13:20:13","modified_gmt":"2023-12-21T06:20:13","slug":"bi-quyet-giup-nha-quan-ly-kien-tao-doi-ngu-nhan-vien-nhiet-huyet","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/bi-quyet-giup-nha-quan-ly-kien-tao-doi-ngu-nhan-vien-nhiet-huyet.html","title":{"rendered":"B\u00cd QUY\u1ebeT GI\u00daP NH\u00c0 QU\u1ea2N L\u00dd KI\u1ebeN T\u1ea0O \u0110\u1ed8I NG\u0168 NH\u00c2N VI\u00caN NHI\u1ec6T HUY\u1ebeT"},"content":{"rendered":"

Nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00f3 k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 s\u1ebd t\u1ea1o ra nh\u1eefng nh\u00e2n vi\u00ean vui v\u1ebb v\u00e0 nhi\u1ec7t huy\u1ebft. C\u00e1c c\u1ea5p qu\u1ea3n l\u00fd ph\u1ea3i l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh lu\u00f4n c\u1ea3m th\u1ea5y h\u00e0o h\u1ee9ng v\u1edbi doanh nghi\u1ec7p, th\u01b0\u01a1ng hi\u1ec7u v\u00e0 s\u1ea3n ph\u1ea9m h\u1ecd \u0111ang l\u00e0m vi\u1ec7c, t\u1eeb \u0111\u00f3 li\u00ean t\u1ee5c t\u1ea1o ra nh\u1eefng th\u00e0nh c\u00f4ng trong m\u1ecdi d\u1ef1 \u00e1n?<\/em><\/p>\n

C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd n\u00ean t\u1ea1o s\u1ef1 g\u1eafn k\u1ebft v\u00e0 t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n v\u00e0 t\u1eadp th\u1ec3 \u0111\u1ed9i ng\u0169. \u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3, ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n t\u00ecm hi\u1ec3u nh\u1eefng \u0111i\u1ec1u n\u00ean v\u00e0 kh\u00f4ng n\u00ean l\u00e0m trong vi\u1ec7c truy\u1ec1n c\u1ea3m h\u1ee9ng cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean.<\/em><\/p>\n

L\u1ed9 tr\u00ecnh ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p r\u00f5 r\u00e0ng<\/strong><\/h4>\n

\u0110a s\u1ed1 nh\u00e2n vi\u00ean r\u1ea5t quan t\u00e2m \u0111\u1ebfn vi\u1ec7c ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c b\u1ea3n th\u00e2n, v\u00ec v\u1eady nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n th\u1ea3o lu\u1eadn v\u1ec1 l\u1ed9 tr\u00ecnh ph\u00e1t tri\u1ec3n c\u00f4ng vi\u1ec7c v\u1edbi nh\u00e2n vi\u00ean m\u1ed9t c\u00e1ch th\u1eb3ng th\u1eafn v\u00e0 r\u00f5 r\u00e0ng. V\u00ed d\u1ee5 nh\u01b0 nh\u00e0 qu\u1ea3n l\u00fd n\u00ean trao \u0111\u1ed5i v\u1edbi nh\u00e2n vi\u00ean v\u1ec1 m\u1ee5c ti\u00eau t\u01b0\u01a1ng lai, \u0111am m\u00ea c\u1ee7a h\u1ecd, c\u0169ng nh\u01b0 c\u00f4ng vi\u1ec7c l\u00fd t\u01b0\u1edfng c\u1ee7a nh\u00e2n vi\u00ean l\u00e0 g\u00ec, v\u00e0 nh\u1eefng h\u00e0nh \u0111\u1ed9ng ti\u1ebfp theo c\u1ee7a h\u1ecd \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3?<\/p>\n

Nh\u00e0 qu\u1ea3n l\u00fd n\u00ean trao \u0111\u1ed5i l\u1ed9 tr\u00ecnh ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p v\u00e0 c\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn m\u1ed9t c\u00e1ch ch\u1ee7 \u0111\u1ed9ng. H\u00e3y cho nh\u00e2n vi\u00ean bi\u1ebft r\u1eb1ng h\u1ecd s\u1ebd c\u00f3 c\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn sau n\u0103m \u0111\u1ea7u ti\u00ean v\u00e0 nh\u1eefng n\u0103m ti\u1ebfp theo n\u1ebfu h\u1ecd ti\u1ebfp t\u1ee5c th\u1ec3 hi\u1ec7n s\u1ef1 tr\u01b0\u1edfng th\u00e0nh v\u00e0 kh\u00e1t khao l\u00e3nh \u0111\u1ea1o.<\/p>\n

T\u1ea1o m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n<\/strong><\/h4>\n

R\u1ea5t nhi\u1ec1u nh\u00e2n vi\u00ean c\u00f3 xu h\u01b0\u1edbng ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u1edf m\u1ee9c c\u01a1 b\u1ea3n. V\u1eady nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n l\u00e0m g\u00ec \u0111\u1ec3 truy\u1ec1n c\u1ea3m h\u1ee9ng cho nh\u00e2n vi\u00ean c\u1ed1ng hi\u1ebfn nhi\u1ec1u h\u01a1n v\u00e0 n\u1ed7 l\u1ef1c h\u1ebft m\u1ee9c v\u00e0o b\u1ea5t k\u1ef3 nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c giao? Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean c\u1ea7n ti\u1ebfn h\u00e0nh th\u1ef1c hi\u1ec7n, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n b\u00e0n lu\u1eadn v\u1edbi nh\u00e2n vi\u00ean v\u00e0 c\u00f9ng nhau thi\u1ebft l\u1eadp c\u00e1c m\u1ee5c ti\u00eau ng\u1eafn v\u00e0 d\u00e0i h\u1ea1n. S\u1eb5n s\u00e0ng \u0111\u00f3n nh\u1eadn \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p c\u1ee7a h\u1ecd v\u00e0 th\u00fac \u0111\u1ea9y h\u1ecd ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau qua c\u00e1c cu\u1ed9c h\u1ecdp 1-1.<\/p>\n

Paul Thatcher \u2013 Ph\u00f3 Ch\u1ee7 t\u1ecbch Nh\u00e2n s\u1ef1 c\u1ee7a Jive CommMasterskillstions nh\u1eadn \u0111\u1ecbnh r\u1eb1ng c\u00e1ch t\u1ea1o ra c\u00e1c m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n \u0111\u00e3 c\u00f3 t\u00e1c \u0111\u1ed9ng r\u1ea5t l\u1edbn \u0111\u1ebfn l\u1ee3i nhu\u1eadn c\u1ee7a Jive, c\u0169ng nh\u01b0 t\u0103ng t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean v\u00e0 ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng s\u1ef1 h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng (NPS) \u1edf m\u1ee9c 68, gi\u00fap doanh nghi\u1ec7p n\u00e0y v\u01b0\u01a1n l\u00ean c\u00f9ng \u0111\u1eb3ng c\u1ea5p v\u1edbi c\u00e1c doanh nghi\u1ec7p h\u00e0ng \u0111\u1ea7u v\u1ec1 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng kh\u00e1c nh\u01b0 Apple, Amazon v\u00e0 Netflix. Theo Thatcher, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd ph\u1ea3i d\u00e0nh th\u1eddi gian m\u1ed7i tu\u1ea7n \u0111\u1ec3 trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i ng\u0169 v\u00e0 theo d\u00f5i c\u00e1c m\u1ee5c ti\u00eau s\u00e1t sao.<\/p>\n

Thi\u1ebft l\u1eadp v\u0103n h\u00f3a giao ti\u1ebfp c\u1edfi m\u1edf<\/strong><\/h4>\n

M\u1eb7c d\u00f9 b\u1eadn r\u1ed9n, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n d\u00e0nh \u0111\u1ee7 th\u1eddi gian cho \u0111\u1ed9i ng\u0169 c\u1ee7a m\u00ecnh, l\u1eafng nghe \u00fd t\u01b0\u1edfng m\u1edbi, tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi c\u1ea5p b\u00e1ch ho\u1eb7c khuy\u1ebfn kh\u00edch \u0111\u1ed9i ng\u0169 ti\u1ebfp t\u1ee5c n\u1ed7 l\u1ef1c n\u00e2ng cao k\u1ef9 n\u0103ng. Nhi\u1ec1u nh\u00e0 qu\u1ea3n l\u00fd gi\u1ecfi \u0111\u00e3 cho ph\u00e9p nh\u00e2n vi\u00ean bi\u1ebft r\u1eb1ng h\u1ecd s\u1eb5n s\u00e0ng trao \u0111\u1ed5i v\u1edbi nh\u00e2n vi\u00ean b\u1ea5t c\u1ee9 l\u00fac n\u00e0o n\u1ebfu h\u1ecd kh\u00f4ng c\u00f3 m\u1ed9t cu\u1ed9c \u0111i\u1ec7n tho\u1ea1i quan tr\u1ecdng ho\u1eb7c \u0111ang th\u1ef1c hi\u1ec7n m\u1ed9t nhi\u1ec7m v\u1ee5 c\u1ea5p b\u00e1ch. T\u0103ng c\u01b0\u1eddng vi\u1ec7c giao ti\u1ebfp c\u1edfi m\u1edf cho nh\u00e2n vi\u00ean \u1edf m\u1ecdi c\u1ea5p \u0111\u1ed9 \u0111\u1ec3 nh\u00e2n vi\u00ean bi\u1ebft r\u1eb1ng h\u1ecd \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng v\u00e0 \u0111\u00e1nh gi\u00e1 cao. V\u00ec v\u1eady, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n s\u1eb5n s\u00e0ng l\u1eafng nghe \u00fd ki\u1ebfn v\u00e0 khuy\u1ebfn kh\u00edch \u0111\u1ed9i ng\u0169 n\u00f3i l\u00ean nh\u1eefng th\u1eafc m\u1eafc v\u00e0 c\u00e1c \u00fd t\u01b0\u1edfng tuy\u1ec7t v\u1eddi.<\/p>\n

Khuy\u1ebfn kh\u00edch c\u00e1c \u00fd t\u01b0\u1edfng m\u1edbi<\/strong><\/h4>\n

Trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c, nh\u1eefng \u00fd t\u01b0\u1edfng kh\u00e1c bi\u1ec7t c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u00f3n nh\u1eadn v\u00e0 khuy\u1ebfn kh\u00edch. H\u00e3y cho nh\u00e2n vi\u00ean bi\u1ebft r\u1eb1ng nh\u00e0 qu\u1ea3n l\u00fd s\u1eb5n s\u00e0ng l\u1eafng nghe nh\u1eefng \u00fd t\u01b0\u1edfng \u0111\u1ed9t ph\u00e1 v\u1ec1 c\u00f4ng vi\u1ec7c, s\u1ea3n ph\u1ea9m ho\u1eb7c nh\u1eefng \u0111\u00f3ng g\u00f3p v\u1ec1 chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb t\u1eeb \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean. Th\u1ef1c t\u1ebf, vi\u1ec7c thi\u1ebfu khuy\u1ebfn kh\u00edch ho\u1eb7c b\u1ecf qua nh\u1eefng \u00fd t\u01b0\u1edfng m\u1edbi s\u1ebd c\u00f3 t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c so v\u1edbi vi\u1ec7c d\u00e0nh th\u1eddi gian v\u00e0 l\u1eafng nghe \u00fd ki\u1ebfn c\u1ee7a ai \u0111\u00f3. Nh\u00e0 qu\u1ea3n l\u00fd th\u1eadm ch\u00ed c\u00f3 th\u1ec3 c\u00e2n nh\u1eafc t\u1ed5 ch\u1ee9c c\u00e1c ho\u1ea1t \u0111\u1ed9ng g\u1eafn k\u1ebft \u0111\u1ed9i nh\u00f3m nh\u01b0 c\u00e1c bu\u1ed5i h\u1ee3p t\u00e1c v\u00e0 trao \u0111\u1ed5i \u00fd t\u01b0\u1edfng, \u0111\u00e2y s\u1ebd l\u00e0 th\u1eddi \u0111i\u1ec3m \u0111\u1ed9i ng\u0169 c\u1ee7a b\u1ea1n c\u00f3 c\u01a1 h\u1ed9i \u0111\u01b0a ra c\u00e1c \u00fd t\u01b0\u1edfng m\u1ed9t c\u00e1ch c\u1edfi m\u1edf v\u00e0 tho\u1ea3i m\u00e1i.<\/p>\n

Quan tr\u1ecdng h\u01a1n n\u1eefa, h\u00e3y cho nh\u00e2n vi\u00ean th\u1ea5y r\u1eb1ng nh\u00e0 qu\u1ea3n l\u00fd s\u1eb5n s\u00e0ng th\u1ef1c hi\u1ec7n nh\u1eefng \u00fd t\u01b0\u1edfng hay t\u1eeb \u0111\u1ed9i ng\u0169 n\u1ebfu \u0111\u00f3 l\u00e0 c\u00e1ch gi\u00fap doanh nghi\u1ec7p tr\u1edf n\u00ean t\u1ed1t h\u01a1n, ph\u00e1t tri\u1ec3n h\u01a1n v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n. \u0110i\u1ec1u n\u00e0y c\u0169ng khuy\u1ebfn kh\u00edch s\u1ef1 ra \u0111\u1eddi c\u1ee7a nhi\u1ec1u \u00fd t\u01b0\u1edfng v\u00e0 gi\u1ea3i ph\u00e1p v\u01b0\u1ee3t tr\u1ed9i cho doanh nghi\u1ec7p.<\/p>\n

Khuy\u1ebfn kh\u00edch \u0111\u1ed9i ng\u0169 tham gia c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u1ed9i ng\u0169<\/strong><\/h4>\n

\u0110\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t \u0111\u1ed9i ng\u0169 n\u0103ng l\u1ef1c, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n ki\u1ebfn t\u1ea1o m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c, n\u0103ng su\u1ea5t v\u00e0 tin t\u01b0\u1edfng l\u1eabn nhau. M\u1ed9t trong nh\u1eefng c\u00e1ch ki\u1ebfn t\u1ea1o m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c l\u00e0 t\u1ea1o ra c\u00e1c ho\u1ea1t \u0111\u1ed9ng x\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 \u2013 team building. Nghi\u00ean c\u1ee9u t\u1eeb \u0110\u1ea1i h\u1ecdc Georgia cho th\u1ea5y c\u00e1c ho\u1ea1t \u0111\u1ed9ng t\u00ecnh nguy\u1ec7n c\u00f3 li\u00ean quan m\u1eadt thi\u1ebft \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 n\u0103ng su\u1ea5t cao c\u1ee7a nh\u00e2n vi\u00ean t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c. Nh\u1eefng nh\u00e2n vi\u00ean tham gia c\u00e1c ho\u1ea1t \u0111\u1ed9ng nh\u00f3m c\u1ea3m th\u1ea5y c\u1ea3m x\u00fac, tinh th\u1ea7n v\u00e0 th\u1ec3 ch\u1ea5t c\u1ee7a m\u00ecnh \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n m\u1ea1nh m\u1ebd. V\u00ec v\u1eady, nh\u00e0 qu\u1ea3n l\u00fd n\u00ean t\u1ea1o c\u01a1 h\u1ed9i cho \u0111\u1ed9i ng\u0169 tham gia c\u00e1c ho\u1ea1t \u0111\u1ed9ng t\u00ecnh nguy\u1ec7n c\u00f3 \u00fd ngh\u0129a nh\u1eb1m gia t\u0103ng s\u1ef1 g\u1eafn b\u00f3 c\u1ee7a nh\u00e2n vi\u00ean v\u1edbi doanh nghi\u1ec7p.<\/p>\n

Ti\u1ebfn h\u00e0nh kh\u1ea3o s\u00e1t<\/strong><\/h4>\n

C\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t \u1ea9n danh l\u00e0 m\u1ed9t c\u00e1ch tuy\u1ec7t v\u1eddi \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 h\u1ea1nh ph\u00fac c\u1ee7a nh\u00e2n vi\u00ean. \u0110i\u1ec1u n\u00e0y t\u1ea1o c\u01a1 h\u1ed9i cho nh\u00e2n vi\u00ean chia s\u1ebb \u00fd ki\u1ebfn v\u00e0 \u0111\u01b0a ra ph\u1ea3n h\u1ed3i m\u1ed9t c\u00e1ch an to\u00e0n. C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd n\u00ean thi\u1ebft l\u1eadp c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t, \u0111\u1ecdc t\u1eebng nh\u1eadn x\u00e9t v\u00e0 c\u1ed1 g\u1eafng th\u1ef1c hi\u1ec7n c\u00e1c thay \u0111\u1ed5i d\u1ef1a tr\u00ean nhu c\u1ea7u h\u1ed7 tr\u1ee3 t\u1eeb nh\u00e2n vi\u00ean. Nh\u1eefng ph\u1ea3i h\u1ed3i t\u1eeb nh\u00e2n vi\u00ean s\u1ebd gi\u00fap nh\u00e0 qu\u1ea3n l\u00fd hi\u1ec3u \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a \u0111\u1ed9i ng\u0169, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra l\u1eddi khuy\u00ean t\u1ed1t nh\u1ea5t.<\/p>\n

Ghi nh\u1eadn n\u1ed7 l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean<\/strong><\/h4>\n

Nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n th\u1ec3 hi\u1ec7n s\u1ef1 c\u00f4ng nh\u1eadn, t\u00e1n d\u01b0\u01a1ng th\u00e0nh c\u00f4ng c\u1ee7a nh\u00e2n vi\u00ean, h\u00e3y \u0111\u00e1nh gi\u00e1 cao v\u00e0 tr\u00e2n tr\u1ecdng nh\u1eefng n\u1ed7 l\u1ef1c ch\u0103m ch\u1ec9 c\u1ee7a \u0111\u1ed9i ng\u0169. Nh\u00e0 qu\u1ea3n l\u00fd th\u1eadm ch\u00ed c\u00f3 th\u1ec3 d\u00e0nh ph\u1ea7n th\u01b0\u1edfng cho nh\u1eefng c\u00e1 nh\u00e2n \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n. B\u1edfi v\u00ec m\u1ed7i nh\u00e2n vi\u00ean \u0111\u1ec1u c\u00f3 t\u1ea7m quan tr\u1ecdng trong th\u00e0nh c\u00f4ng chung c\u1ee7a \u0111\u1ed9i ng\u0169, ng\u01b0\u1eddi qu\u1ea3n l\u00fd n\u00ean d\u00e0nh th\u1eddi gian t\u00ecm hi\u1ec3u c\u00e1ch c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m mu\u1ed1n \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn \u2014 cho d\u00f9 \u0111\u00f3 l\u00e0 l\u1eddi khen ng\u1ee3i, m\u1ed9t m\u00f3n qu\u00e0 hay th\u1eadm ch\u00ed l\u00e0 m\u1ed9t ghi ch\u00fa \u0111\u01a1n gi\u1ea3n.<\/p>\n

M\u1ed9t n\u1ec1n v\u0103n h\u00f3a l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c ph\u1ea3i b\u1eaft \u0111\u1ea7u t\u1eeb ng\u01b0\u1eddi \u0111\u1ee9ng \u0111\u1ea7u. N\u1ebfu nh\u00e0 qu\u1ea3n l\u00fd mu\u1ed1n nh\u00e2n vi\u00ean lu\u00f4n s\u1eb5n s\u00e0ng gi\u1ea3i quy\u1ebft c\u00e1c d\u1ef1 \u00e1n m\u1edbi v\u00e0 \u0111\u1ed5i m\u1edbi trong l\u0129nh v\u1ef1c c\u1ee7a h\u1ecd, nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o tuy\u1ec7t v\u1eddi.<\/p>\n

Cho d\u00f9 quy m\u00f4 \u0111\u1ed9i ng\u0169 nh\u1ecf hay l\u1edbn, doanh nghi\u1ec7p v\u00e0 nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n t\u1ea1o ra m\u1ed9t kh\u00f4ng gian n\u01a1i nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y an to\u00e0n, h\u1ea1nh ph\u00fac v\u00e0 \u0111\u01b0\u1ee3c truy\u1ec1n c\u1ea3m h\u1ee9ng m\u1ed7i ng\u00e0y. Khi\u1ebfn nh\u00e2n vi\u00ean th\u1ea5y r\u1eb1ng doanh nghi\u1ec7p lu\u00f4n mu\u1ed1n \u0111i\u1ec1u t\u1ed1t nh\u1ea5t cho h\u1ecd v\u00e0 cho to\u00e0n c\u00f4ng ty b\u1eb1ng c\u00e1ch ph\u00e1t tri\u1ec3n nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd n\u0103ng l\u1ef1c v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c kh\u1ea3o s\u00e1t th\u01b0\u1eddng xuy\u00ean. \u0110\u1ed3ng th\u1eddi, b\u1ed9 ph\u1eadn c\u1ea5p qu\u1ea3n l\u00fd c\u1ea7n c\u00f4ng nh\u1eadn, khuy\u1ebfn kh\u00edch \u00fd t\u01b0\u1edfng m\u1edbi v\u00e0 x\u00e2y d\u1ef1ng l\u1ed9 tr\u00ecnh ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p r\u00f5 r\u00e0ng. Kh\u00f4ng bao gi\u1edd l\u00e0 qu\u00e1 mu\u1ed9n \u0111\u1ec3 c\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd nh\u1eb1m gia t\u0103ng n\u0103ng l\u01b0\u1ee3ng v\u00e0 ngu\u1ed3n c\u1ea3m h\u1ee9ng cho nh\u00e2n vi\u00ean.<\/p>\n

Theo\u00a0THRIVE GLOBAL<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00f3 k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 s\u1ebd t\u1ea1o ra nh\u1eefng nh\u00e2n vi\u00ean vui v\u1ebb v\u00e0 nhi\u1ec7t huy\u1ebft. C\u00e1c c\u1ea5p qu\u1ea3n l\u00fd ph\u1ea3i l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh lu\u00f4n c\u1ea3m th\u1ea5y h\u00e0o h\u1ee9ng v\u1edbi doanh nghi\u1ec7p, th\u01b0\u01a1ng hi\u1ec7u v\u00e0 s\u1ea3n ph\u1ea9m h\u1ecd \u0111ang l\u00e0m vi\u1ec7c, t\u1eeb \u0111\u00f3 li\u00ean t\u1ee5c […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[196,242],"tags":[307],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/7241"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=7241"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/7241\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=7241"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=7241"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=7241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}