{"id":7390,"date":"2023-11-29T18:03:15","date_gmt":"2023-11-29T18:03:15","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=7390"},"modified":"2023-12-21T13:26:56","modified_gmt":"2023-12-21T06:26:56","slug":"quan-tri-su-thay-doi-quy-trinh-5-buoc-quan-tri-su-thay-doi-hieu-qua","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/quan-tri-su-thay-doi-quy-trinh-5-buoc-quan-tri-su-thay-doi-hieu-qua.html","title":{"rendered":"Qu\u1ea3n Tr\u1ecb S\u1ef1 Thay \u0110\u1ed5i \u2013 Quy Tr\u00ecnh 5 B\u01b0\u1edbc Qu\u1ea3n Tr\u1ecb S\u1ef1 Thay \u0110\u1ed5i Hi\u1ec7u Qu\u1ea3"},"content":{"rendered":"<h2>1. Qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i\u00a0l\u00e0\u00a0g\u00ec?<b><\/b><\/h2>\n<p>Qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i l\u00e0 qu\u00e1 tr\u00ecnh ho\u1ea1ch \u0111\u1ecbnh, t\u1ed5 ch\u1ee9c v\u00e0 tri\u1ec3n khai nh\u1eefng k\u1ebf ho\u1ea1ch, c\u00f4ng vi\u1ec7c ph\u1ee5c v\u1ee5 cho s\u1ef1 thay \u0111\u1ed5i c\u1ee7a doanh nghi\u1ec7p. S\u1ef1 thay \u0111\u1ed5i n\u00e0y c\u00f3 th\u1ec3 l\u00e0 v\u1ec1 nh\u1eefng y\u1ebfu t\u1ed1 b\u00ean trong ho\u1eb7c b\u00ean ngo\u00e0i c\u00f3 \u1ea3nh h\u01b0\u1edfng v\u00e0 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn doanh nghi\u1ec7p, c\u00f3 th\u1ec3 k\u1ec3 \u0111\u1ebfn nh\u01b0 thay \u0111\u1ed5i v\u1ec1 v\u0103n h\u00f3a c\u00f4ng ty, h\u1ec7 th\u1ed1ng t\u1ed5 ch\u1ee9c v\u00e0 r\u1ea5t nhi\u1ec1u kh\u00eda c\u1ea1nh kh\u00e1c.<\/p>\n<p>Qu\u00e1 tr\u00ecnh n\u00e0y c\u0169ng bao g\u1ed3m nh\u1eefng k\u1ebf ho\u1ea1ch chu\u1ea9n b\u1ecb v\u00e0 th\u00fac \u0111\u1ea9y, \u0111\u1ed9ng vi\u00ean nh\u00e2n vi\u00ean v\u01b0\u1ee3t qua s\u1ef1 thay \u0111\u1ed5i, h\u00ecnh th\u00e0nh nh\u1eefng chi\u1ebfn thu\u1eadt \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau m\u1edbi v\u00e0 ki\u1ec3m tra, \u0111\u00e1nh gi\u00e1 tr\u01b0\u1edbc v\u00e0 sau thay \u0111\u1ed5i \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o qu\u00e1 tr\u00ecnh di\u1ec5n ra th\u00e0nh c\u00f4ng.<b><\/b><\/p>\n<h2><b>2. \u00dd ngh\u0129a v\u00e0 t\u1ea7m quan tr\u1ecdng c\u1ee7a qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i<\/b><b><\/b><\/h2>\n<p>Thay \u0111\u1ed5i c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh kh\u00f3 kh\u0103n, \u0111\u00f2i h\u1ecfi nhi\u1ec1u th\u00e1ch th\u1ee9c cho c\u1ea3 c\u00e1 nh\u00e2n v\u00e0 doanh nghi\u1ec7p. Tuy nhi\u00ean, trong m\u00f4i tr\u01b0\u1eddng kinh doanh li\u00ean t\u1ee5c bi\u1ebfn \u0111\u1ed9ng, n\u1ebfu kh\u00f4ng c\u00f3 s\u1ef1 thay \u0111\u1ed5i v\u00e0 th\u00edch nghi t\u1ed1t, doanh nghi\u1ec7p s\u1ebd kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau kinh doanh c\u1ee7a m\u00ecnh. Qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i l\u1edbn y\u00eau c\u1ea7u s\u1ef1 k\u1ebft h\u1ee3p su\u00f4n s\u1ebb c\u1ee7a nhi\u1ec1u ph\u00f2ng ban c\u00f3 th\u1ec3 c\u1ea3 b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i t\u1ed5 ch\u1ee9c. V\u00ec v\u1eady, qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng h\u1ebft s\u1ee9c quan tr\u1ecdng \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi qu\u1ea3n l\u00fd, gi\u00fap \u0111\u1ea3m b\u1ea3o v\u00e0 ph\u00e1t huy t\u1ed1i \u0111a nh\u1eefng \u0111i\u1ec3m m\u1ea1nh c\u1ee7a doanh nghi\u1ec7p trong qu\u00e1 tr\u00ecnh \u0111\u1ed5i m\u1edbi.<\/p>\n<p>Kh\u00f4ng nh\u1eefng v\u1eady, chu\u1ea9n b\u1ecb k\u1ef9 c\u00e0ng s\u1ebd \u0111\u1ea3m b\u1ea3o cho doanh nghi\u1ec7p c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 s\u1eb5n s\u00e0ng khi ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng nguy c\u01a1 v\u00e0 bi\u1ebfn \u0111\u1ed9ng c\u00f3 th\u1ec3 x\u1ea3y ra, gi\u00fap doanh nghi\u1ec7p duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng m\u1ed9t c\u00e1ch tr\u01a1n tru v\u00e0 m\u1ea1nh m\u1ebd trong t\u01b0\u01a1ng lai.<b><\/b><\/p>\n<h2><b>3. 3 c\u1ea5p \u0111\u1ed9 qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i<\/b><\/h2>\n<h3><b>3.1. Qu\u1ea3n l\u00fd thay \u0111\u1ed5i c\u00e1 nh\u00e2n<\/b><\/h3>\n<p>Ch\u1ed1ng l\u1ea1i vi\u1ec7c thay \u0111\u1ed5i l\u00e0 ph\u1ea3n \u1ee9ng t\u00e2m l\u00fd b\u00ecnh th\u01b0\u1eddng c\u1ee7a con ng\u01b0\u1eddi. Tuy nhi\u00ean, n\u1ebfu \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 k\u1ecbp th\u1eddi v\u00e0 truy\u1ec1n \u0111\u1ea1t theo m\u1ed9t c\u00e1ch th\u00edch h\u1ee3p th\u00ec \u0111\u00e2y l\u00e0 con \u0111\u01b0\u1eddng gi\u00fap h\u1ecd tr\u1edf n\u00ean th\u00e0nh c\u00f4ng h\u01a1n.<\/p>\n<p>Qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i \u1edf c\u1ea5p \u0111\u1ed9 c\u00e1 nh\u00e2n y\u00eau c\u1ea7u c\u00e1c c\u1ea5p qu\u1ea3n l\u00fd c\u1ea7n ph\u1ea3i hi\u1ec3u \u0111\u01b0\u1ee3c t\u00e2m l\u00fd c\u1ee7a nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi c\u0169ng nh\u01b0 nh\u1eefng c\u00f4ng vi\u1ec7c m\u00e0 h\u1ecd th\u1ef1c hi\u1ec7n. \u0110\u00e2y l\u00e0 n\u1ec1n t\u1ea3ng c\u01a1 b\u1ea3n \u0111\u1ec3 c\u00f3 th\u1ec3 thay \u0111\u1ed5i th\u00e1i \u0111\u1ed9 v\u00e0 \u0111\u1ed9ng vi\u00ean tinh th\u1ea7n c\u1ee7a nh\u00e2n vi\u00ean. L\u00e3nh \u0111\u1ea1o c\u1ea7n x\u00e1c \u0111\u1ecbnh c\u00e2u tr\u1ea3 l\u1eddi cho nh\u1eefng v\u1ea5n \u0111\u1ec1 sau:<\/p>\n<ul>\n<li>Nh\u00e2n vi\u00ean c\u1ea7n nghe nh\u1eefng th\u00f4ng \u0111i\u1ec7p n\u00e0o, v\u00e0o l\u00fac n\u00e0o v\u00e0 t\u1eeb ai<\/li>\n<li>Th\u1eddi \u0111i\u1ec3m ph\u00f9 h\u1ee3p \u0111\u1ec3 \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean<\/li>\n<li>C\u00e1ch truy\u1ec1n \u0111\u1ea1t v\u00e0 \u0111\u00e0o t\u1ea1o ph\u00f9 h\u1ee3p v\u1edbi nh\u00e2n vi\u00ean, t\u1ea1o s\u1ef1 thay \u0111\u1ed5i t\u00edch c\u1ef1c<\/li>\n<\/ul>\n<h3><b>3.2. Qu\u1ea3n l\u00fd thay \u0111\u1ed5i T\u1ed5 ch\u1ee9c \/ S\u00e1ng ki\u1ebfn<\/b><\/h3>\n<p>Qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i trong t\u1ed5 ch\u1ee9c l\u00e0 y\u00eau c\u1ea7u quan tr\u1ecdng \u0111\u1ed1i v\u1edbi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n. C\u1ea5p \u0111\u1ed9 n\u00e0y \u0111\u00f2i h\u1ecfi vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c c\u00e1 nh\u00e2n\/\u0111\u1ed9i nh\u00f3m n\u00e0o c\u1ea7n thay \u0111\u1ed5i \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau kinh doanh, \u0111\u1ec1 ra nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c, chi\u1ebfn thu\u1eadt c\u1ee5 th\u1ec3. T\u1eeb \u0111\u00f3, doanh nghi\u1ec7p c\u1ea7n x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch chi ti\u1ebft \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c nh\u00e2n vi\u00ean \u0111\u00f3 ph\u00e1t tri\u1ec3n \u0111\u01b0\u1ee3c nh\u1eadn th\u1ee9c, n\u0103ng l\u1ef1c v\u00e0 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft.<\/p>\n<h3><b>3.3. Qu\u1ea3n l\u00fd thay \u0111\u1ed5i Doanh nghi\u1ec7p<\/b><\/h3>\n<p>\u0110\u00e2y l\u00e0 k\u1ef9 n\u0103ng c\u1ef1c k\u00ec quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c c\u1ea5p l\u00e3nh \u0111\u1ea1o, mang l\u1ea1i l\u1ee3i th\u1ebf c\u1ea1nh tranh v\u00e0 t\u0103ng kh\u1ea3 n\u0103ng th\u00edch nghi v\u1edbi nh\u1eefng bi\u1ebfn \u0111\u1ed9ng li\u00ean t\u1ee5c. Qu\u00e1 tr\u00ecnh n\u00e0y bao g\u1ed3m vi\u1ec7c ho\u00e0n thi\u1ec7n c\u00e1c vai tr\u00f2, quy tr\u00ecnh d\u1ef1 \u00e1n v\u00e0 n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c, v\u1edbi m\u1ee5c \u0111\u00edch \u0111\u1ec3 doanh nghi\u1ec7p b\u1eaft k\u1ecbp s\u1ef1 thay \u0111\u1ed5i nhanh ch\u00f3ng v\u00e0 ph\u1ea3n \u1ee9ng hi\u1ec7u qu\u1ea3 khi th\u1ecb tr\u01b0\u1eddng thay \u0111\u1ed5i, n\u1eafm b\u1eaft s\u00e1ng ki\u1ebfn v\u00e0 \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 m\u1edbi k\u1ecbp th\u1eddi.<b><\/b><\/p>\n<h2><b>4. S\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a m\u00f4 h\u00ecnh qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i<\/b><b><\/b><\/h2>\n<p>M\u00f4 h\u00ecnh thay \u0111\u1ed5i 3 b\u01b0\u1edbc c\u1ee7a Kurt Lewin v\u00e0o th\u1eadp ni\u00ean 1940 l\u00e0 m\u00f4 h\u00ecnh \u0111\u1ea7u ti\u00ean v\u1ec1 qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i, ti\u00eap theo l\u00e0 m\u00f4 h\u00ecnh chuy\u1ec3n \u0111\u1ed5i c\u1ee7a Bridges n\u0103m 1979, nh\u01b0ng m\u00e3i \u0111\u1ebfn nh\u1eefng n\u0103m 1990, qu\u1ea3n tr\u1ecb thay \u0111\u1ed5i m\u1edbi th\u1ef1c s\u1ef1 tr\u1edf th\u00e0nh \u0111\u1ec1 t\u00e0i \u0111\u01b0\u1ee3c quan t\u00e2m trong m\u00f4i tr\u01b0\u1eddng kinh doanh.<\/p>\n<div id=\"attachment_58212\" class=\"wp-caption aligncenter\">\n<p id=\"caption-attachment-58212\" class=\"wp-caption-text\"><em>Qu\u1ea3n tr\u1ecb thay \u0111\u1ed5i theo m\u00f4 h\u00ecnh Lewin<\/em><\/p>\n<\/div>\n<p>V\u1edbi s\u1ef1 thay \u0111\u1ed5i nhanh ch\u00f3ng c\u1ee7a c\u00f4ng ngh\u1ec7 v\u00e0 th\u1ecb tr\u01b0\u1eddng ti\u00eau th\u1ee5, m\u00f4 h\u00ecnh qu\u1ea3n tr\u1ecb n\u00e0y c\u0169ng d\u1ea7n ph\u00e1t tri\u1ec3n \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi xu h\u01b0\u1edbng qu\u1ea3n tr\u1ecb hi\u1ec7n \u0111\u1ea1i. Kh\u00e1c v\u1edbi tr\u01b0\u1edbc \u0111\u00e2y, doanh nghi\u1ec7p ph\u1ea3i d\u00e0nh kh\u00e1 nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 l\u00ean \u00fd t\u01b0\u1edfng, thi\u1ebft k\u1ebf, th\u1eed nghi\u1ec7m v\u00e0 tri\u1ec3n khai s\u1ea3n ph\u1ea9m, th\u00ec hi\u1ec7n t\u1ea1i, to\u00e0n b\u1ed9 quy tr\u00ecnh n\u00e0y \u0111\u00e3 \u0111\u01b0\u1ee3c r\u00fat ng\u1eafn v\u00e0 tinh gi\u1ea3n, t\u1eeb c\u1ea3 n\u0103m gi\u1ea3m xu\u1ed1ng v\u00e0i th\u00e1ng, th\u1eadm ch\u00ed c\u00f3 th\u1ec3 t\u00ednh theo tu\u1ea7n. S\u1ef1 thay \u0111\u1ed5i kinh ng\u1ea1c n\u00e0y l\u00e0 b\u1edfi v\u00ec k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng t\u0103ng cao, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c ch\u00fa tr\u1ecdng. C\u00e1c doanh nghi\u1ec7p c\u0169ng v\u00ec v\u1eady lu\u00f4n c\u1eadp nh\u1eadt v\u00e0 thay \u0111\u1ed5i \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u ti\u00eau d\u00f9ng c\u1ee7a kh\u00e1ch h\u00e0ng, d\u1eabn \u0111\u1ebfn vi\u1ec7c thay \u0111\u1ed5i v\u00e0 c\u1ea3i thi\u1ec7n quy tr\u00ecnh kinh doanh.<\/p>\n<p>D\u00f9 l\u00e0 m\u00f4 n\u00e0o \u0111i ch\u0103ng n\u1eefa, c\u00e1c doanh nghi\u1ec7p \u0111\u1ec1u c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn v\u00e0 \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh ph\u00f9 h\u1ee3p v\u1edbi quy m\u00f4 v\u00e0 t\u1ea7m nh\u00ecn ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p. M\u1ed9t s\u1ed1 m\u00f4 h\u00ecnh ph\u1ed5 bi\u1ebfn c\u00f3 th\u1ec3 k\u1ec3 \u0111\u1ebfn nh\u01b0:<\/p>\n<p><b>M\u00f4 h\u00ecnh ADKAR<\/b><\/p>\n<div id=\"attachment_58217\" class=\"wp-caption aligncenter\">\n<p id=\"caption-attachment-58217\" class=\"wp-caption-text\"><em>M\u00f4 h\u00ecnh ADKAR qu\u1ea3n tr\u1ecb thay \u0111\u1ed5i<\/em><\/p>\n<\/div>\n<p><b>M\u00f4 h\u00ecnh 8 b\u01b0\u1edbc thay \u0111\u1ed5i c\u1ee7a\u00a0<\/b><b>Kotter<\/b><\/p>\n<div id=\"attachment_58218\" class=\"wp-caption aligncenter\">\n<p id=\"caption-attachment-58218\" class=\"wp-caption-text\"><em>M\u00f4 h\u00ecnh 8 b\u01b0\u1edbc thay \u0111\u1ed5i t\u1ed5 ch\u1ee9c c\u1ee7a Kotter<\/em><\/p>\n<\/div>\n<p><b>M\u00f4 h\u00ecnh 7S c\u1ee7a McKinsey<\/b><\/p>\n<div id=\"attachment_58219\" class=\"wp-caption aligncenter\">\n<p id=\"caption-attachment-58219\" class=\"wp-caption-text\"><em>M\u00f4 h\u00ecnh 7S \u2013 Khung chu\u1ea9n v\u1ec1 hi\u1ec7u qu\u1ea3 t\u1ed5 ch\u1ee9c<\/em><\/p>\n<\/div>\n<h2><b>5. Quy tr\u00ecnh qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i<\/b><b><\/b><\/h2>\n<p>\u0110\u1ec3 c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n s\u1ef1 thay \u0111\u1ed5i, doanh nghi\u1ec7p c\u1ea7n l\u00ean k\u1ebf ho\u1ea1ch, chi\u1ebfn thu\u1eadt m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u00e0 tu\u00e2n theo 5 b\u01b0\u1edbc ch\u00ednh sau:<\/p>\n<div id=\"attachment_58220\" class=\"wp-caption aligncenter\">\n<p id=\"caption-attachment-58220\" class=\"wp-caption-text\"><em>Quy tr\u00ecnh 5 b\u01b0\u1edbc qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i<\/em><\/p>\n<\/div>\n<h3><b>5.1. \u0110\u1ea3m b\u1ea3o s\u1eb5n s\u00e0ng cho vi\u1ec7c thay \u0111\u1ed5i<\/b><\/h3>\n<p>\u0110\u1ec3 c\u00f3 th\u1ec3 chuy\u1ec3n \u0111\u1ed5i th\u00e0nh c\u00f4ng, doanh nghi\u1ec7p \u2013 t\u1ee9c c\u00e1c th\u00e0nh vi\u00ean trong t\u1ed5 ch\u1ee9c \u0111\u1ec1u ph\u1ea3i chu\u1ea9n b\u1ecb m\u1ed9t tinh th\u1ea7n s\u1eb5n s\u00e0ng \u0111\u1ec3 thay \u0111\u1ed5i v\u00e0 th\u00edch nghi. H\u1ecd ph\u1ea3i nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c nhu c\u1ea7u thi\u1ebft y\u1ebfu c\u1ee7a s\u1ef1 thay \u0111\u1ed5i s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u1ecd nh\u01b0 th\u1ebf n\u00e0o, ti\u00eau c\u1ef1c hay t\u00edch c\u1ef1c. \u1ede giai \u0111o\u1ea1n n\u00e0y, b\u1eadc l\u00e3nh \u0111\u1ea1o, qu\u1ea3n l\u00fd c\u1ea7n ph\u1ea3i cho nh\u00e2n vi\u00ean hi\u1ec3u nh\u1eefng kh\u00f3 kh\u0103n m\u00e0 c\u1ea3 t\u1eadp th\u1ec3 \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u00e0 n\u00f3i r\u00f5 s\u1ef1 c\u1ea7n thi\u1ebft c\u1ee7a vi\u1ec7c thay \u0111\u1ed5i s\u1ebd gi\u00fap c\u1ea3i thi\u1ec7n t\u00ecnh h\u00ecnh nh\u01b0 th\u1ebf n\u00e0o? Vi\u1ec7c gi\u00fap nh\u00e2n vi\u00ean nh\u1eadn th\u1ee9c v\u00e0 khuy\u1ebfn kh\u00edch \u0111\u01b0a ra ph\u01b0\u01a1ng \u00e1n gi\u1ea3i quy\u1ebft s\u1ebd t\u0103ng s\u1ef1 k\u1ebft n\u1ed1i v\u0103n h\u00f3a doanh nghi\u1ec7p c\u0169ng nh\u01b0 tr\u00e1nh ph\u00e1t sinh m\u00e2u thu\u1eabn v\u1ec1 sau.<\/p>\n<h3><b>5.2. L\u1eadp k\u1ebf ho\u1ea1ch cho s\u1ef1 thay \u0111\u1ed5i<\/b><\/h3>\n<p>M\u1ed9t khi nh\u00e2n vi\u00ean \u0111\u00e3 s\u1eb5n s\u00e0ng \u0111\u1ec3 thay \u0111\u1ed5i, doanh nghi\u1ec7p c\u1ea7n x\u00e2y d\u1ef1ng m\u1ed9t k\u1ebf ho\u1ea1ch chi ti\u1ebft v\u00e0 kh\u1ea3 thi. K\u1ebf ho\u1ea1ch \u0111\u00f3 c\u1ea7n bao g\u1ed3m nh\u1eefng y\u1ebfu t\u1ed1 sau:<\/p>\n<ul>\n<li>\u00a0M\u1ee5c ti\u00eau: tu\u00e2n theo ti\u00eau ch\u00ed SMART<\/li>\n<li>C\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3: s\u1ef1 th\u00e0nh c\u00f4ng v\u00e0 hi\u1ec7u su\u1ea5t s\u1ebd \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 nh\u01b0 th\u1ebf n\u00e0o? B\u1eb1ng h\u00ecnh th\u1ee9c n\u00e0o? Nh\u1eefng ch\u1ec9 s\u1ed1 n\u00e0o c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c thay \u0111\u1ed5i? V\u00e0 c\u00f2n r\u1ea5t nhi\u1ec1u y\u1ebfu t\u1ed1 kh\u00e1c<\/li>\n<li>C\u00e1c b\u00ean li\u00ean quan: Ai s\u1ebd gi\u00e1m s\u00e1t nhi\u1ec7m v\u1ee5 th\u1ef1c hi\u1ec7n thay \u0111\u1ed5i? Ai s\u1ebd quy\u1ebft \u0111\u1ecbnh \u1edf c\u00e1c giai \u0111o\u1ea1n quan tr\u1ecdng? Ai s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m tri\u1ec3n khai v\u00e0 th\u1ef1c hi\u1ec7n?<\/li>\n<li>Ph\u1ea1m vi d\u1ef1 \u00e1n: D\u1ef1 \u00e1n s\u1ebd bao g\u1ed3m nh\u1eefng b\u01b0\u1edbc v\u00e0 h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3 n\u00e0o? \u0110i\u1ec1u g\u00ec n\u1eb1m trong v\u00e0 ngo\u00e0i ph\u1ea1m vi d\u1ef1 \u00e1n?<\/li>\n<\/ul>\n<h3><b>5.3. Tri\u1ec3n khai c\u00e1c thay \u0111\u1ed5i<\/b><\/h3>\n<p>Trong qu\u00e1 tr\u00ecnh tri\u1ec3n khai, h\u00e3y trao quy\u1ec1n cho nh\u00e2n vi\u00ean v\u00e0 \u0111\u1ec3 h\u1ecd t\u1ef1 qu\u1ea3n l\u00fd v\u00e0 s\u1eafp x\u1ebfp th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c. Vi\u1ec7c th\u01b0\u1eddng xuy\u00ean nh\u1ea5n m\u1ea1nh v\u1ec1 t\u1ea7m nh\u00ecn v\u00e0 s\u1ee9 m\u1ec7nh c\u1ee7a doanh nghi\u1ec7p s\u1ebd gi\u00fap nh\u00e2n vi\u00ean c\u00f3 c\u00e1i nh\u00ecn chung v\u1ec1 m\u1ee5c ti\u00eau v\u00e0 \u0111\u1ed3ng l\u00f2ng h\u01b0\u1edbng \u0111\u1ebfn m\u1ee5c \u0111\u00edch chung c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<h3><b>5.4. D\u1ef1 ph\u00f2ng c\u00e1c r\u1ee7i ro<\/b><\/h3>\n<p>Trong qu\u00e1 tr\u00ecnh th\u1ef1c thi v\u00e0 theo d\u00f5i ti\u1ebfn \u0111\u1ed9 ho\u00e0n th\u00e0nh k\u1ebf ho\u1ea1ch, v\u1edbi c\u01b0\u01a1ng v\u1ecb l\u00e0 nh\u00e0 qu\u1ea3n l\u00fd, b\u1ea1n c\u1ea7n ph\u1ea3i qu\u1ea3n l\u00fd, ki\u1ec3m so\u00e1t v\u00e0 ng\u0103n ch\u1eb7n nh\u1eefng t\u00e1c \u0111\u1ed9ng c\u00f3 th\u1ec3 khi\u1ebfn m\u1ecdi th\u1ee9 quay v\u1ec1 t\u00ecnh tr\u1ea1ng \u201cnh\u01b0 l\u00fac ban \u0111\u1ea7u\u201d. C\u00f4ng vi\u1ec7c n\u00e0y c\u00f3 \u00fd ngh\u0129a \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng trong quy tr\u00ecnh. \u0110\u00e3 g\u1ecdi l\u00e0 qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i th\u00ec k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng ph\u1ea3i c\u00f3 s\u1ef1 thay \u0111\u1ed5i trong \u0111\u00f3, \u0111\u1ea3m b\u1ea3o qua th\u1eddi gian kh\u00f4ng x\u1ea3y ra nh\u1eefng bi\u1ebfn \u0111\u1ed9ng khi\u1ebfn m\u1ecdi th\u1ee9 tr\u1edf l\u1ea1i nh\u01b0 c\u0169.<\/p>\n<h3><b>5.5. \u0110\u00e1nh gi\u00e1 ti\u1ebfn \u0111\u1ed9 v\u00e0 ph\u00e2n t\u00edch k\u1ebft qu\u1ea3<\/b><\/h3>\n<p>M\u1eb7c d\u00f9 \u0111\u00e3 l\u00ean k\u1ebf ho\u1ea1ch k\u1ef9 l\u01b0\u1ee1ng, c\u00e1c th\u00e0nh vi\u00ean \u0111\u1ec1u ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c, nh\u01b0ng \u0111i\u1ec1u n\u00e0y kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 s\u1ef1 thay \u0111\u1ed5i n\u00e0y \u0111\u00e3 th\u00e0nh c\u00f4ng. Doanh nghi\u1ec7p c\u1ea7n ph\u1ea3i th\u01b0\u1eddng xuy\u00ean ki\u1ec3m tra, theo d\u00f5i qu\u00e1 tr\u00ecnh, ti\u1ebfn \u0111\u1ed9, ph\u00e2n t\u00edch v\u00e0 \u0111\u00e1nh gi\u00e1 nh\u1eefng c\u00f4ng vi\u1ec7c th\u1ef1c t\u1ebf s\u1ebd \u1ea3nh h\u01b0\u1edfng nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ebfn m\u1ee5c ti\u00eau k\u1ebf ho\u1ea1ch. Qu\u00e1 tr\u00ecnh n\u00e0y gi\u00fap doanh nghi\u1ec7p c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng \u0111\u00e1nh gi\u00e1 thi\u1ebft th\u1ef1c v\u00e0 hi\u1ec7u qu\u1ea3 v\u1edbi m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u0169ng nh\u01b0 r\u00fat kinh nghi\u1ec7m khi th\u1ef1c hi\u1ec7n nh\u1eefng thay \u0111\u1ed5i kh\u00e1c trong t\u01b0\u01a1ng lai.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i\u00a0l\u00e0\u00a0g\u00ec? Qu\u1ea3n tr\u1ecb s\u1ef1 thay \u0111\u1ed5i l\u00e0 qu\u00e1 tr\u00ecnh ho\u1ea1ch \u0111\u1ecbnh, t\u1ed5 ch\u1ee9c v\u00e0 tri\u1ec3n khai nh\u1eefng k\u1ebf ho\u1ea1ch, c\u00f4ng vi\u1ec7c ph\u1ee5c v\u1ee5 cho s\u1ef1 thay \u0111\u1ed5i c\u1ee7a doanh nghi\u1ec7p. S\u1ef1 thay \u0111\u1ed5i n\u00e0y c\u00f3 th\u1ec3 l\u00e0 v\u1ec1 nh\u1eefng y\u1ebfu t\u1ed1 b\u00ean trong ho\u1eb7c b\u00ean ngo\u00e0i c\u00f3 \u1ea3nh h\u01b0\u1edfng v\u00e0 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[168,174],"tags":[333],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/7390"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=7390"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/7390\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=7390"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=7390"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=7390"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}