{"id":7540,"date":"2023-11-29T16:44:51","date_gmt":"2023-11-29T16:44:51","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=7540"},"modified":"2023-12-21T14:06:13","modified_gmt":"2023-12-21T07:06:13","slug":"4-phong-cach-lanh-dao-theo-tinh-huong-va-phuong-phap-ung-dung-de-phat-huy-toi-da-tiem-nang-va-su-gan-ket-doi-nhom","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/4-phong-cach-lanh-dao-theo-tinh-huong-va-phuong-phap-ung-dung-de-phat-huy-toi-da-tiem-nang-va-su-gan-ket-doi-nhom.html","title":{"rendered":"Phong C\u00e1ch L\u00e3nh \u0110\u1ea1o Theo T\u00ecnh Hu\u1ed1ng V\u00e0 Ph\u01b0\u01a1ng Ph\u00e1p \u1ee8ng D\u1ee5ng \u0110\u1ec3 Ph\u00e1t Huy T\u1ed1i \u0110a Ti\u1ec1m N\u0103ng V\u00e0 S\u1ef1 G\u1eafn K\u1ebft \u0110\u1ed9i Nh\u00f3m"},"content":{"rendered":"<h2><strong>Phong c\u00e1ch l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng l\u00e0 g\u00ec?<\/strong><\/h2>\n<p dir=\"ltr\">Kh\u00e1i ni\u1ec7m l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng (Situational Leadership) ch\u1ec9 ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd linh ho\u1ea1t d\u1ef1a tr\u00ean t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3 \u2013 bao g\u1ed3m t\u1ea7m quan tr\u1ecdng c\u1ee7a nhi\u1ec7m v\u1ee5 c\u1ea7n th\u1ef1c hi\u1ec7n, n\u0103ng l\u1ef1c hi\u1ec7n c\u00f3 v\u00e0 tinh th\u1ea7n s\u1eb5n s\u00e0ng c\u1ee7a ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch nhi\u1ec7m v\u1ee5 \u0111\u00f3. D\u1ef1a tr\u00ean \u0111\u00e1nh gi\u00e1 kh\u00e1ch quan c\u00e1c th\u00f4ng s\u1ed1 n\u00e0y \u2013 k\u1ebft h\u1ee3p v\u1edbi kh\u1ea3 n\u0103ng t\u1ea1o \u1ea3nh h\u01b0\u1edfng,\u00a0nh\u00e0 l\u00e3nh \u0111\u1ea1o\u00a0s\u1ebd \u0111\u01b0a ra k\u1ebf ho\u1ea1ch \u1ee9ng ph\u00f3 v\u1edbi t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3.<\/p>\n<p dir=\"ltr\">Nghi\u00ean c\u1ee9u cho th\u1ea5y ph\u01b0\u01a1ng ph\u00e1p l\u00e3nh \u0111\u1ea1o qu\u1ea3n l\u00fd theo t\u00ecnh hu\u1ed1ng c\u00f3 th\u1ec3 chia th\u00e0nh 4 lo\u1ea1i\u00a0phong c\u00e1ch\u00a0ri\u00eang bi\u1ec7t \u2013 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh d\u1ef1a tr\u00ean 2 y\u1ebfu t\u1ed1 sau:<\/p>\n<ul>\n<li><strong dir=\"ltr\">Nhi\u1ec7m v\u1ee5 \/ H\u00e0nh vi ch\u1ec9 th\u1ecb (Task\/Directive Behavior)<\/strong>\u2013 ch\u1ec9 vi\u1ec7c c\u1ea5p l\u00e3nh \u0111\u1ea1o trao \u0111\u1ed5i v\u1edbi ng\u01b0\u1eddi d\u01b0\u1edbi quy\u1ec1n v\u1ec1 vi\u1ec7c ph\u1ea3i l\u00e0m g\u00ec, l\u00e0m nh\u01b0 th\u1ebf n\u00e0o, \u1edf \u0111\u00e2u v\u00e0 khi n\u00e0o c\u1ea7n ho\u00e0n th\u00e0nh.<\/li>\n<li><strong dir=\"ltr\">M\u1ed1i quan h\u1ec7 \/ H\u00e0nh vi h\u1ed7 tr\u1ee3 (Relationship\/Supportive Behavior)<\/strong>\u00a0\u2013 ch\u1ec9 m\u1ee9c \u0111\u1ed9 m\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o s\u1eb5n s\u00e0ng \u0111\u1ed1i tho\u1ea1i c\u1edfi m\u1edf v\u1edbi nh\u00e2n vi\u00ean,\u00a0t\u00edch c\u1ef1c l\u1eafng nghe, c\u00f4ng nh\u1eadn v\u00e0 h\u1ed7 tr\u1ee3 c\u1ea3i thi\u1ec7n ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c.<\/li>\n<\/ul>\n<p><em>M\u00f4 h\u00ecnh l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng<\/em><\/p>\n<p>(Ngu\u1ed3n: Situational.com)<\/p>\n<h2><strong>Qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n m\u00f4 h\u00ecnh l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng<\/strong><\/h2>\n<p>L\u00fd thuy\u1ebft l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t l\u1ea7n \u0111\u1ea7u v\u00e0o th\u1eadp ni\u00ean 1960 b\u1edfi TS. Paul Hersey v\u00e0 Kenneth Blanchard. Khi ph\u00e1t tri\u1ec3n M\u00f4 h\u00ecnh L\u00e3nh \u0111\u1ea1o theo T\u00ecnh hu\u1ed1ng, TS. Hersey \u0111\u00e3 t\u1ef1 \u0111\u1eb7t ra 2 c\u00e2u h\u1ecfi sau:<\/p>\n<ul>\n<li>Phong c\u00e1ch l\u00e3nh \u0111\u1ea1o t\u1ed1i \u01b0u nh\u1ea5t l\u00e0 g\u00ec?<\/li>\n<li>\u0110\u00e2u l\u00e0 \u0111\u1ed9ng l\u1ef1c th\u00fac \u0111\u1ea9y con ng\u01b0\u1eddi?<\/li>\n<\/ul>\n<p>T\u1eeb nghi\u00ean c\u1ee9u c\u1ee7a m\u00ecnh, TS. Hersey nh\u1eadn th\u1ea5y r\u1eb1ng kh\u00f4ng c\u00f3 m\u1ed9t phong c\u00e1ch l\u00e3nh \u0111\u1ea1o n\u00e0o l\u00e0 t\u1ed1i \u01b0u nh\u1ea5t, v\u00ec n\u00f3 ph\u1ee5 thu\u1ed9c v\u00e0o n\u0103ng l\u1ef1c v\u00e0 m\u1ee9c \u0111\u1ed9 s\u1eb5n s\u00e0ng ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n. K\u1ec3 t\u1eeb khi ra \u0111\u1eddi \u0111\u1ebfn nay, m\u00f4 h\u00ecnh L\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng (Situational Leadership) v\u1eabn lu\u00f4n ch\u1ee9ng t\u1ecf l\u00e0 c\u00f4ng c\u1ee5 h\u1eefu hi\u1ec7u \u0111\u1ec3 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111i\u1ec1u ch\u1ec9nh h\u00e0nh vi ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a nh\u00e2n vi\u00ean d\u01b0\u1edbi quy\u1ec1n.<\/p>\n<h2><strong>V\u00ec sao c\u1ea7n l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng?<\/strong><\/h2>\n<p>Tr\u1ecdng t\u00e2m c\u1ee7a l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng l\u00e0 m\u1ed1i quan h\u1ec7 gi\u1eefa c\u1ea5p tr\u00ean v\u00e0 c\u1ea5p d\u01b0\u1edbi. Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y cung c\u1ea5p m\u1ed9t khu\u00f4n kh\u1ed5 \u0111\u1ec3 ph\u00e2n t\u00edch t\u1eebng t\u00ecnh hu\u1ed1ng \u2013 d\u1ef1a tr\u00ean M\u1ee9c \u0111\u1ed9 s\u1eb5n s\u00e0ng c\u1ee7a nh\u00e2n vi\u00ean \u0111\u1ed1i v\u1edbi nhi\u1ec7m v\u1ee5, ch\u1ee9c n\u0103ng ho\u1eb7c m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3.\u00a0Sau \u0111\u00f3, nh\u00e0 l\u00e3nh \u0111\u1ea1o s\u1ebd c\u00f3 h\u01b0\u1edbng ti\u1ebfp c\u1eadn c\u1ee5 th\u1ec3 \u0111\u1ec3 h\u1ed7 tr\u1ee3 nhu c\u1ea7u v\u00e0 qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n<p><strong>L\u1ee3i \u00edch c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng:<\/strong><\/p>\n<ul>\n<li>Th\u1ed1ng nh\u1ea5t v\u1ec1 c\u00e1ch \u0111o l\u01b0\u1eddng v\u00e0\u00a0qu\u1ea3n tr\u1ecb hi\u1ec7u su\u1ea5t.<\/li>\n<li>T\u1ea1o s\u1ef1 \u1ea3nh h\u01b0\u1edfng t\u1eeb nhi\u1ec1u chi\u1ec1u.<\/li>\n<li>X\u00e1c \u0111\u1ecbnh nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 v\u00e0 th\u01b0\u1edbc \u0111o hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/li>\n<li>T\u1ea1o \u0111i\u1ec1u ki\u1ec7n th\u00fac \u0111\u1ea9y qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i h\u00e0nh vi m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/li>\n<li>\u0110\u1ea9y nhanh qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean.<\/li>\n<li>N\u00e2ng cao\u00a0n\u0103ng l\u1ef1c l\u00e3nh \u0111\u1ea1o qu\u1ea3n l\u00fd\u00a0v\u00e0 linh ho\u1ea1t \u1ee9ng ph\u00f3 v\u1edbi t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3.<\/li>\n<\/ul>\n<h2><strong>\u0110\u1eb7c \u0111i\u1ec3m c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng<\/strong><\/h2>\n<p>L\u00e3nh \u0111\u1ea1o t\u00ecnh hu\u1ed1ng \u0111\u01b0\u1ee3c \u0111\u1eb7c tr\u01b0ng b\u1edfi 4 n\u0103ng l\u1ef1c l\u00e3nh \u0111\u1ea1o c\u1ed1t l\u00f5i sau:<\/p>\n<ul>\n<li>Nh\u1eadn bi\u1ebft m\u1ee9c \u0111\u1ed9 s\u1eb5n s\u00e0ng ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 c\u1ee7a nh\u00e2n vi\u00ean.<\/li>\n<li>\u0110i\u1ec1u ch\u1ec9nh h\u00e0nh vi l\u00e3nh \u0111\u1ea1o d\u1ef1a theo nh\u1eadn bi\u1ebft tr\u00ean.<\/li>\n<li>Kh\u1ea3 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3 v\u00e0 t\u1ea1o \u1ea3nh h\u01b0\u1edfng v\u1edbi c\u1ea5p d\u01b0\u1edbi.<\/li>\n<li>Qu\u1ea3n l\u00fd h\u01b0\u1edbng t\u1edbi hi\u1ec7u su\u1ea5t cao h\u01a1n.<\/li>\n<\/ul>\n<h2><strong>4 phong c\u00e1ch l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng<\/strong><\/h2>\n<p>Nghi\u00ean c\u1ee9u cho th\u1ea5y ph\u01b0\u01a1ng ph\u00e1p l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng c\u00f3 th\u1ec3 chia l\u00e0m 4 phong c\u00e1ch ch\u00ednh sau:<\/p>\n<h3><strong>1. H\u01b0\u1edbng d\u1eabn (Telling)<\/strong><\/h3>\n<p dir=\"ltr\">Phong c\u00e1ch n\u00e0y \u0111\u01b0\u1ee3c \u0111\u1eb7c tr\u01b0ng \u1edf vi\u1ec7c nh\u00e0 l\u00e3nh \u0111\u1ea1o Ch\u1ec9 th\u1ecb t\u1eeb trung b\u00ecnh \u0111\u1ebfn cao v\u00e0 Quan h\u1ec7 t\u1eeb trung b\u00ecnh \u0111\u1ebfn th\u1ea5p. Quy\u1ebft \u0111\u1ecbnh \u0111\u01b0\u1ee3c \u0111\u01b0a ra nh\u1eb1m \u0111\u1ea9y nhanh qu\u00e1 tr\u00ecnh ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5, \u0111\u1ed3ng th\u1eddi kinh nghi\u1ec7m c\u1ee7a c\u1ea5p tr\u00ean \u0111\u01b0\u1ee3c chia s\u1ebb cho c\u1ea5p d\u01b0\u1edbi. Qu\u00e1 tr\u00ecnh giao ti\u1ebfp ch\u1ee7 y\u1ebfu di\u1ec5n ra theo chi\u1ec1u t\u1eeb tr\u00ean (c\u1ea5p qu\u1ea3n l\u00fd) xu\u1ed1ng d\u01b0\u1edbi \u2013 trong \u0111\u00f3, nh\u00e0 l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng ch\u00fa tr\u1ecdng\u00a0\u0111\u1eb7t c\u00e2u h\u1ecfi\u00a0nh\u1eb1m ki\u1ec3m tra m\u1ee9c \u0111\u1ed9 hi\u1ec3u r\u00f5 c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean (v\u00ed d\u1ee5: \u201cB\u1ea1n c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 nh\u1eefng ch\u1ec9 th\u1ecb m\u00e0 ch\u00fang ta v\u1eeba th\u1ea3o lu\u1eadn kh\u00f4ng?\u201d).<\/p>\n<p>Ph\u01b0\u01a1ng ph\u00e1p h\u01b0\u1edbng d\u1eabn l\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn ng\u1eafn h\u1ea1n, ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng nh\u00e2n vi\u00ean ch\u01b0a c\u00f3 kinh nghi\u1ec7m, ho\u1eb7c b\u1ecb h\u1ea1n ch\u1ebf v\u1ec1 k\u1ef9 n\u0103ng v\u00e0 \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c. N\u1ebfu l\u1ef1a ch\u1ecdn h\u01b0\u1edbng ti\u1ebfp c\u1eadn n\u00e0y, c\u1ea5p qu\u1ea3n l\u00fd c\u1ea7n ph\u1ea3i gi\u00e1m s\u00e1t ch\u1eb7t ch\u1ebd h\u01a1n \u2013 nh\u1eb1m m\u1ee5c \u0111\u00edch ghi nh\u1eadn d\u1ea5u hi\u1ec7u ti\u1ebfn b\u1ed9 t\u1eebng b\u01b0\u1edbc c\u1ee7a c\u1ea5p d\u01b0\u1edbi.<\/p>\n<h3><strong>2. Thuy\u1ebft ph\u1ee5c (Selling)<\/strong><\/h3>\n<p>Phong c\u00e1ch l\u00e3nh \u0111\u1ea1o thuy\u1ebft ph\u1ee5c ch\u00fa tr\u1ecdng v\u00e0o c\u1ea3 hai y\u1ebfu t\u1ed1 Ch\u1ec9 th\u1ecb v\u00e0 Quan h\u1ec7. Ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o v\u1eabn duy tr\u00ec quy\u1ec1n quy\u1ebft \u0111\u1ecbnh v\u1ec1 nh\u1eefng g\u00ec c\u1ea5p d\u01b0\u1edbi ph\u1ea3i l\u00e0m, ph\u01b0\u01a1ng ph\u00e1p v\u00e0 th\u1eddi h\u1ea1n ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u2013 tuy nhi\u00ean, \u0111\u00f4i b\u00ean s\u1ebd d\u00e0nh th\u1eddi gian th\u1ea3o lu\u1eadn v\u1ec1 t\u1ea7m quan tr\u1ecdng c\u1ee7a c\u00f4ng vi\u1ec7c v\u00e0 vai tr\u00f2 c\u1ee7a c\u1ea5p d\u01b0\u1edbi \u0111\u1ed1i v\u1edbi l\u1ee3i \u00edch chung. B\u00ean c\u1ea1nh \u0111\u00f3, c\u1ea5p l\u00e3nh \u0111\u1ea1o c\u0169ng ch\u1ee7 \u0111\u1ed9ng ghi nh\u1eadn s\u1ef1 nhi\u1ec7t t\u00ecnh, quan t\u00e2m, s\u1eb5n s\u00e0ng h\u1ecdc h\u1ecfi v\u00e0 t\u00edch l\u0169y kinh nghi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n<p dir=\"ltr\">Phong c\u00e1ch l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng tr\u00ean \u0111\u00e2y g\u00f3p ph\u1ea7n nu\u00f4i d\u01b0\u1ee1ng hi\u1ec3u bi\u1ebft v\u00e0 s\u1ef1 t\u1eadn t\u1ee5y v\u1edbi c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. H\u01b0\u1edbng ti\u1ebfp c\u1eadn n\u00e0y s\u1ebd l\u00e0 l\u1ef1a ch\u1ecdn ph\u00f9 h\u1ee3p khi nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n c\u00f3 kinh nghi\u1ec7m h\u1ea1n ch\u1ebf \u2013 nh\u01b0ng cho th\u1ea5y s\u1ef1 t\u1ef1 tin v\u00e0 \u0111\u1ed9ng l\u1ef1c ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng theo \u0111\u1ecbnh h\u01b0\u1edbng c\u1ee7a c\u1ea5p tr\u00ean. Gi\u1ed1ng nh\u01b0 phong c\u00e1ch H\u01b0\u1edbng d\u1eabn, hi\u1ec7u qu\u1ea3 th\u1ef1c t\u1ebf s\u1ebd ph\u1ee5 thu\u1ed9c nhi\u1ec1u v\u00e0o quan s\u00e1t tr\u1ef1c ti\u1ebfp c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o, t\u1ea7n su\u1ea5t c\u00e1c th\u1ea3o lu\u1eadn\u00a0ph\u1ea3n h\u1ed3i hi\u1ec7u su\u1ea5t\u00a0v\u00e0\u00a0\u0111\u1ed1i tho\u1ea1i\u00a0\u0111\u00f4i b\u00ean.<\/p>\n<h3><strong>3. Tham gia (Participating)<\/strong><\/h3>\n<p dir=\"ltr\">L\u00e3nh \u0111\u1ea1o c\u00f3 s\u1ef1 tham gia\u00a0\u2013 c\u00f2n g\u1ecdi l\u00e0 l\u00e3nh \u0111\u1ea1o h\u1ee3p t\u00e1c \u2013 ch\u00fa tr\u1ecdng v\u00e0o vi\u1ec7c ph\u00e1t tri\u1ec3n (Quan h\u1ec7), thay v\u00ec \u0111i\u1ec1u khi\u1ec3n (Ch\u1ec9 th\u1ecb) nh\u00e2n vi\u00ean d\u01b0\u1edbi quy\u1ec1n. \u0110\u1ed1i v\u1edbi c\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y, c\u1ea5p qu\u1ea3n l\u00fd t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c giao m\u00e0 kh\u00f4ng y\u00eau c\u1ea7u qu\u00e1 cao v\u1ec1 tr\u00e1ch nhi\u1ec7m v\u00e0 s\u1ef1 t\u1eadn t\u1ee5y.<\/p>\n<p>M\u1ee5c ti\u00eau c\u1ee7a phong c\u00e1ch l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng n\u00e0y l\u00e0 t\u1ea1o ra s\u1ef1 th\u1ed1ng nh\u1ea5t n\u1ed9i b\u1ed9. Nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e3 th\u00e0nh th\u1ea1o c\u00f4ng vi\u1ec7c \u2013 nh\u01b0ng v\u1eabn ch\u01b0a ho\u00e0n to\u00e0n \u0111\u1ee7 t\u1ef1 tin \u0111\u1ed1i v\u1edbi nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c giao. Trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1c, h\u1ecd c\u00f3 th\u1ec3 c\u00f3 n\u0103ng l\u1ef1c, nh\u01b0ng l\u1ea1i thi\u1ebfu \u0111\u1ed9ng l\u1ef1c v\u00e0 tinh th\u1ea7n tr\u00e1ch nhi\u1ec7m. D\u00f9 l\u00e0 tr\u01b0\u1eddng h\u1ee3p n\u00e0o \u0111i n\u1eefa, c\u1ea5p qu\u1ea3n l\u00fd c\u1ea7n \u0111\u1eb7t c\u00e1c c\u00e2u h\u1ecfi m\u1edf nh\u1eb1m h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean nh\u1eadn ra ngu\u1ed3n g\u1ed1c c\u1ee7a t\u00ecnh tr\u1ea1ng k\u00e9m hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i \u2013 t\u1eeb \u0111\u00f3 \u0111\u01b0a ra gi\u1ea3i ph\u00e1p kh\u1eafc ph\u1ee5c.<\/p>\n<h3><strong>4. \u1ee6y quy\u1ec1n (Delegating)<\/strong><\/h3>\n<p>\u0110\u1ed1i v\u1edbi phong c\u00e1ch l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng n\u00e0y, c\u1ea3 2 y\u1ebfu t\u1ed1 Ch\u1ec9 th\u1ecb v\u00e0 Quan h\u1ec7 \u0111\u1ec1u kh\u00f4ng c\u00f2n qu\u00e1 quan tr\u1ecdng. Thay v\u00e0o \u0111\u00f3, nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c t\u1ef1 do ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c giao theo t\u1ed1c \u0111\u1ed9 v\u00e0 c\u00e1ch ri\u00eang c\u1ee7a h\u1ecd \u2013 c\u0169ng nh\u01b0 c\u00f3 \u0111\u1ee7 t\u1ef1 tin v\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c.<\/p>\n<p dir=\"ltr\">M\u1ee5c \u0111\u00edch c\u1ee7a h\u01b0\u1edbng qu\u1ea3n l\u00fd n\u00e0y l\u00e0 nu\u00f4i d\u01b0\u1ee1ng n\u0103ng l\u1ef1c t\u1ef1 ch\u1ee7 c\u1ee7a nh\u00e2n vi\u00ean. Phong c\u00e1ch \u1ee6y quy\u1ec1n ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean \u0111\u00e3 c\u00f3 kinh nghi\u1ec7m c\u0169ng nh\u01b0 \u0111\u1ed9ng l\u1ef1c\u00a0ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n. Kh\u00e1c v\u1edbi ph\u01b0\u01a1ng ph\u00e1p H\u01b0\u1edbng d\u1eabn, qu\u00e1 tr\u00ecnh giao ti\u1ebfp th\u01b0\u1eddng di\u1ec5n ra theo chi\u1ec1u ng\u01b0\u1ee3c l\u1ea1i \u2013 t\u1eeb d\u01b0\u1edbi l\u00ean tr\u00ean. Trong \u0111\u00f3, nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng \u0111\u1eb7t cho nh\u00e2n vi\u00ean nh\u1eefng c\u00e2u h\u1ecfi g\u1ee3i m\u1edf cao (v\u00ed d\u1ee5: \u201cTheo quan \u0111i\u1ec3m c\u1ee7a b\u1ea1n, \u0111i\u1ec1u g\u00ec trong c\u00f4ng vi\u1ec7c \u0111ang di\u1ec5n ra hi\u1ec7u qu\u1ea3, v\u00e0 \u0111i\u1ec1u g\u00ec ch\u00fang ta c\u1ea7n xem x\u00e9t thay \u0111\u1ed5i trong t\u01b0\u01a1ng lai?\u201d).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Phong c\u00e1ch l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng l\u00e0 g\u00ec? Kh\u00e1i ni\u1ec7m l\u00e3nh \u0111\u1ea1o theo t\u00ecnh hu\u1ed1ng (Situational Leadership) ch\u1ec9 ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd linh ho\u1ea1t d\u1ef1a tr\u00ean t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3 \u2013 bao g\u1ed3m t\u1ea7m quan tr\u1ecdng c\u1ee7a nhi\u1ec7m v\u1ee5 c\u1ea7n th\u1ef1c hi\u1ec7n, n\u0103ng l\u1ef1c hi\u1ec7n c\u00f3 v\u00e0 tinh th\u1ea7n s\u1eb5n s\u00e0ng c\u1ee7a ng\u01b0\u1eddi ph\u1ee5 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[168,167],"tags":[350],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/7540"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=7540"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/7540\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=7540"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=7540"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=7540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}