{"id":8065,"date":"2023-11-29T12:18:09","date_gmt":"2023-11-29T12:18:09","guid":{"rendered":"https:\/\/masterskills.org\/blog\/?p=8065"},"modified":"2023-12-21T14:08:38","modified_gmt":"2023-12-21T07:08:38","slug":"7qc-tools-co-anh-huong-nhu-nao-den-hieu-qua-san-xuat-va-dich-vu-cua-mot-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/7qc-tools-co-anh-huong-nhu-nao-den-hieu-qua-san-xuat-va-dich-vu-cua-mot-doanh-nghiep.html","title":{"rendered":"7QC Tools c\u00f3 \u1ea3nh h\u01b0\u1edfng nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ebfn hi\u1ec7u qu\u1ea3 s\u1ea3n xu\u1ea5t v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a m\u1ed9t doanh nghi\u1ec7p?"},"content":{"rendered":"<p><strong>7QC Tools l\u00e0 m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n nh\u1eb1m h\u1ed7 tr\u1ee3 c\u00e1c doanh nghi\u1ec7p trong vi\u1ec7c ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn s\u1ea3n xu\u1ea5t v\u00e0 d\u1ecbch v\u1ee5. C\u00e1c c\u00f4ng c\u1ee5 n\u00e0y bao g\u1ed3m:<\/strong><\/p>\n<h3>1. Bi\u1ec3u \u0111\u1ed3 d\u1ea1ng chu\u1ea9n ho\u00e1 (Check sheet):<\/h3>\n<p class=\"\">C\u00f4ng c\u1ee5 n\u00e0y gi\u00fap thu th\u1eadp v\u00e0 ghi l\u1ea1i d\u1eef li\u1ec7u quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t v\u00e0 d\u1ecbch v\u1ee5. V\u1edbi d\u1eef li\u1ec7u \u0111\u00e3 \u0111\u01b0\u1ee3c thu th\u1eadp, doanh nghi\u1ec7p c\u00f3 th\u1ec3 ph\u00e2n t\u00edch v\u00e0 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng.<\/p>\n<h3>2. Bi\u1ec3u \u0111\u1ed3 c\u00e1i b\u1eaft ngu\u1ed3n (Pareto chart):<\/h3>\n<p class=\"\">Bi\u1ec3u \u0111\u1ed3 n\u00e0y gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c nguy\u00ean nh\u00e2n ch\u00ednh g\u00e2y ra c\u00e1c v\u1ea5n \u0111\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng. B\u1eb1ng c\u00e1ch t\u1eadp trung v\u00e0o nh\u1eefng nguy\u00ean nh\u00e2n quan tr\u1ecdng, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u01b0u ti\u00ean gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 \u1ea3nh h\u01b0\u1edfng l\u1edbn \u0111\u1ebfn hi\u1ec7u su\u1ea5t s\u1ea3n xu\u1ea5t v\u00e0 d\u1ecbch v\u1ee5.<\/p>\n<h3>3. Bi\u1ec3u \u0111\u1ed3 d\u1ea1ng chu\u1ed7i th\u1eddi gian (Histogram):<\/h3>\n<p class=\"\">C\u00f4ng c\u1ee5 n\u00e0y cung c\u1ea5p m\u1ed9t c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 ph\u00e2n ph\u1ed1i c\u1ee7a d\u1eef li\u1ec7u. \u0110i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 c\u00e1c bi\u1ebfn \u0111\u1ed9ng v\u00e0 t\u00ecm ra nguy\u00ean nh\u00e2n g\u00e2y ra s\u1ef1 kh\u00f4ng \u1ed5n \u0111\u1ecbnh trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t v\u00e0 d\u1ecbch v\u1ee5.<\/p>\n<h3>4. Bi\u1ec3u \u0111\u1ed3 t\u01b0\u01a1ng quan (Scatter diagram):<\/h3>\n<p class=\"\">C\u00f4ng c\u1ee5 n\u00e0y gi\u00fap x\u00e1c \u0111\u1ecbnh m\u1ed1i quan h\u1ec7 gi\u1eefa hai y\u1ebfu t\u1ed1 trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t v\u00e0 d\u1ecbch v\u1ee5. B\u1eb1ng vi\u1ec7c ph\u00e2n t\u00edch m\u1ed1i t\u01b0\u01a1ng quan, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u00ecm ra nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 hi\u1ec7u su\u1ea5t.<\/p>\n<h3>5. Bi\u1ec3u \u0111\u1ed3 theo d\u00f5i qu\u00e1 tr\u00ecnh (Run chart):<\/h3>\n<p class=\"\">C\u00f4ng c\u1ee5 n\u00e0y gi\u00fap theo d\u00f5i s\u1ef1 bi\u1ebfn \u0111\u1ed5i c\u1ee7a m\u1ed9t bi\u1ebfn s\u1ed1 trong th\u1eddi gian. B\u1eb1ng c\u00e1ch ph\u00e2n t\u00edch bi\u1ec3u \u0111\u1ed3 n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c xu h\u01b0\u1edbng, chu k\u1ef3 v\u00e0 b\u01b0\u1edbc nh\u1ea3y trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t v\u00e0 d\u1ecbch v\u1ee5.<\/p>\n<h3>6. S\u01a1 \u0111\u1ed3 d\u1ea1ng chu\u1ed7i (Control chart):<\/h3>\n<p class=\"\">C\u00f4ng c\u1ee5 n\u00e0y gi\u00fap \u0111\u00e1nh gi\u00e1 s\u1ef1 \u1ed5n \u0111\u1ecbnh c\u1ee7a qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t v\u00e0 d\u1ecbch v\u1ee5. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng s\u01a1 \u0111\u1ed3 n\u00e0y \u0111\u1ec3 ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 \u0111\u01b0a ra c\u00e1c bi\u1ec7n ph\u00e1p c\u1ea3i thi\u1ec7n khi qu\u00e1 tr\u00ecnh g\u1eb7p s\u1ef1 kh\u00f4ng \u1ed5n \u0111\u1ecbnh.<\/p>\n<h3>7. Gi\u1ea3i t\u00ecm v\u1ea5n \u0111\u1ec1 (Problem-solving):<\/h3>\n<p class=\"\">C\u00f4ng c\u1ee5 n\u00e0y gi\u00fap doanh nghi\u1ec7p ph\u00e2n t\u00edch v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng. B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p nh\u01b0 5W1H, PDCS, Ishikawa, 5 b\u01b0\u1edbc DMAIC, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u00ecm ra nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 v\u00e0 \u0111\u01b0a ra c\u00e1c bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c.<\/p>\n<p class=\"\">S\u1eed d\u1ee5ng 7QC Tools \u0111\u00fang c\u00e1ch v\u00e0 theo \u0111\u00fang quy tr\u00ecnh, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nhi\u1ec1u l\u1ee3i \u00edch cho hi\u1ec7u qu\u1ea3 s\u1ea3n xu\u1ea5t v\u00e0 d\u1ecbch v\u1ee5. Th\u00f4ng qua vi\u1ec7c thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u, doanh nghi\u1ec7p c\u00f3 th\u1ec3 ph\u00e1t hi\u1ec7n v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng k\u1ecbp th\u1eddi, gi\u1ea3m thi\u1ec3u l\u00e3ng ph\u00ed, t\u0103ng t\u00ednh c\u1ea1nh tranh, v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>7QC Tools l\u00e0 m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n nh\u1eb1m h\u1ed7 tr\u1ee3 c\u00e1c doanh nghi\u1ec7p trong vi\u1ec7c ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn s\u1ea3n xu\u1ea5t v\u00e0 d\u1ecbch v\u1ee5. C\u00e1c c\u00f4ng c\u1ee5 n\u00e0y bao g\u1ed3m: 1. Bi\u1ec3u \u0111\u1ed3 d\u1ea1ng chu\u1ea9n ho\u00e1 (Check [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[220,227],"tags":[412],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/8065"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=8065"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/8065\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=8065"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=8065"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=8065"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}