{"id":8228,"date":"2023-11-29T20:00:34","date_gmt":"2023-11-29T20:00:34","guid":{"rendered":"https:\/\/masterskills.org\/blog\/y-dinh-nghi-viec-turnover-intention-cua-nhan-vien-la-gi.html"},"modified":"2023-12-21T14:14:23","modified_gmt":"2023-12-21T07:14:23","slug":"y-dinh-nghi-viec-turnover-intention-cua-nhan-vien-la-gi","status":"publish","type":"post","link":"https:\/\/masterskills.org\/blog\/y-dinh-nghi-viec-turnover-intention-cua-nhan-vien-la-gi.html","title":{"rendered":"\u00dd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c (Turnover intention) c\u1ee7a nh\u00e2n vi\u00ean l\u00e0 g\u00ec?"},"content":{"rendered":"
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H\u00ecnh minh h\u1ecda (Ngu\u1ed3n: partnersgroup.sk)<\/p>\n<\/figcaption><\/figure>\n

\u00dd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c<\/font><\/h2>\n

Kh\u00e1i ni\u1ec7m<\/b><\/p>\n

\u00dd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c<\/b> trong ti\u1ebfng Anh g\u1ecdi l\u00e0: Turnover intention.<\/b><\/p>\n

C\u1ee5m t\u1eeb “\u00fd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c<\/b>” th\u1ec3 hi\u1ec7n \u00fd \u0111\u1ecbnh h\u00e0nh vi c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng, \u0111\u00f3 l\u00e0 nh\u1eadn th\u1ee9c kh\u1ea3 n\u0103ng r\u1eddi kh\u1ecfi t\u1ed5 ch\u1ee9c hi\u1ec7n t\u1ea1i c\u1ee7a h\u1ecd. \u00dd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c c\u00f3 th\u1ec3 hi\u1ec3u \u0111\u01a1n gi\u1ea3n l\u00e0 m\u1ee9c \u0111\u1ed9 m\u00e0 nh\u00e2n vi\u00ean c\u00f3 \u00fd \u0111\u1ecbnh t\u1eeb b\u1ecf, l\u00e0 m\u1ed9t s\u1ef1 s\u1eb5n s\u00e0ng c\u1ed1 \u00fd r\u1eddi kh\u1ecfi t\u1ed5 ch\u1ee9c.<\/p>\n

Hi\u1ec7n nay c\u00e1c nh\u00e0 nghi\u00ean c\u1ee9u v\u00e0 c\u00e1c nh\u00e0 qu\u1ea3n l\u00ed c\u0169ng \u0111\u00e3 ch\u00fa \u00fd nhi\u1ec1u \u0111\u1ebfn hi\u1ec7n t\u01b0\u1ee3ng ngh\u1ec9 vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean do \u1ea3nh h\u01b0\u1edfng b\u1ea5t l\u1ee3i c\u1ee7a n\u00f3 \u0111\u1ed1i v\u1edbi t\u1ed5 ch\u1ee9c. Joarder v\u00e0 c\u1ed9ng s\u1ef1 (2011) cho r\u1eb1ng, thu\u1eadt ng\u1eef “ngh\u1ec9 vi\u1ec7c” th\u1ec3 hi\u1ec7n h\u00e0nh vi ngh\u1ec9 vi\u1ec7c th\u1ef1c t\u1ebf, nh\u00e2n vi\u00ean chuy\u1ec3n t\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c kh\u00e1c.<\/p>\n

Tr\u00ean c\u01a1 s\u1edf n\u00e0y, m\u1ed9t s\u1ed1 nghi\u00ean c\u1ee9u \u0111\u00e3 \u0111\u00e1nh gi\u00e1 vai tr\u00f2 c\u1ee7a \u00fd \u0111\u1ecbnh trong vi\u1ec7c d\u1ef1 \u0111o\u00e1n v\u00e0 hi\u1ec3u r\u00f5 v\u1ec1 h\u00e0nh vi (McCarthy v\u00e0 c\u1ed9ng s\u1ef1, 2007). K\u1ebft qu\u1ea3 nghi\u00ean c\u1ee9u cho th\u1ea5y, c\u00e1c \u00fd \u0111\u1ecbnh l\u00e0 tuy\u00ean b\u1ed1 t\u1ed1t nh\u1ea5t v\u1ec1 h\u00e0nh vi c\u1ee5 th\u1ec3.\u00a0<\/p>\n

Theo \u0111\u00f3, \u00fd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c \u0111\u01b0\u1ee3c xem l\u00e0 d\u1ef1 b\u00e1o t\u1ed1t nh\u1ea5t v\u1ec1 h\u00e0nh vi ngh\u1ec9 vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng trong th\u1ef1c t\u1ebf (Griffeth v\u00e0 c\u1ed9ng s\u1ef1, 2000; Joarder v\u00e0 c\u1ed9ng s\u1ef1, 2011).\u00a0<\/p>\n

T\u00e1c \u0111\u1ed9ng c\u1ee7a s\u1ef1 im l\u1eb7ng v\u00e0 cam k\u1ebft t\u00ecnh c\u1ea3m c\u1ee7a nh\u00e2n vi\u00ean t\u1edbi \u00fd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c<\/font><\/h3>\n

Joinson (1996) \u0111\u00e3 cho th\u1ea5y r\u1eb1ng,\u00a0s\u1ef1 im l\u1eb7ng\u00a0c\u00f3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn s\u1ef1 cam k\u1ebft c\u1ee7a c\u00e1 nh\u00e2n, t\u1eeb \u0111\u00f3 d\u1eabn \u0111\u1ebfn \u00fd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c c\u1ee7a h\u1ecd.<\/p>\n

Vi\u1ec7c im l\u1eb7ng s\u1ebd t\u1ea1o ra s\u1ef1 thi\u1ebfu c\u00e1c th\u00f4ng tin quan tr\u1ecdng v\u1ec1 c\u00e1c v\u1ea5n \u0111\u1ec1 trong t\u1ed5 ch\u1ee9c, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi v\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a nh\u00e2n vi\u00ean, t\u1eeb \u0111\u00f3 d\u1eabn \u0111\u1ebfn t\u00ecnh c\u1ea3m c\u1ee7a h\u1ecd d\u00e0nh cho t\u1ed5 ch\u1ee9c ng\u00e0y c\u00e0ng \u00edt \u0111i.\u00a0<\/p>\n

K\u1ebft qu\u1ea3, t\u1ea1o ra nh\u1eefng y\u1ebfu t\u1ed1 l\u00e0 ti\u1ec1n \u0111\u1ec1 cho s\u1ef1 ngh\u1ec9 vi\u1ec7c, nh\u01b0: c\u0103ng th\u1eb3ng, ho\u00e0i nghi, ki\u1ec7t s\u1ee9c, kh\u00f4ng \u0111\u1ed9ng l\u1ef1c ph\u1ea5n \u0111\u1ea5u v\u00e0 kh\u00f4ng c\u00f3 mong mu\u1ed1n c\u1ed1ng hi\u1ebfn cho t\u1ed5 ch\u1ee9c (Morrison, 2014).\u00a0<\/p>\n

C\u00f3 th\u1ec3 th\u1ea5y, s\u1ef1 im l\u1eb7ng l\u00e0 y\u1ebfu t\u1ed1 v\u1eeba t\u00e1c \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn s\u1ef1 cam k\u1ebft, \u00fd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean, v\u1eeba t\u00e1c \u0111\u1ed9ng gi\u00e1n ti\u1ebfp \u0111\u1ebfn \u00fd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c th\u00f4ng qua nh\u1eefng g\u1eafn k\u1ebft v\u1ec1 t\u00ecnh c\u1ea3m.\u00a0<\/p>\n

B\u00ean c\u1ea1nh \u0111\u00f3, nghi\u00ean c\u1ee9u c\u1ee7a Griffeth v\u00e0 c\u1ed9ng s\u1ef1 (2000) c\u0169ng ch\u1ec9 ra r\u1eb1ng,\u00a0cam k\u1ebft t\u00ecnh c\u1ea3m\u00a0l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 d\u1ef1 \u0111o\u00e1n t\u1ed1t nh\u1ea5t v\u1ec1 \u00fd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng.\u00a0<\/p>\n

C\u00e1 nh\u00e2n b\u1eb1ng c\u00e1ch ph\u00e1t tri\u1ec3n m\u1ed1i quan h\u1ec7 t\u00ecnh c\u1ea3m v\u1edbi doanh nghi\u1ec7p c\u00f3 xu h\u01b0\u1edbng li\u00ean k\u1ebft v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chung c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau n\u00e0y (Meyer & Allen, 1991).\u00a0<\/p>\n

Nh\u00e2n vi\u00ean v\u1edbi m\u1ed9t s\u1ef1 g\u1eafn b\u00f3 v\u1ec1 t\u00ecnh c\u1ea3m m\u1ea1nh m\u1ebd (cam k\u1ebft t\u00ecnh c\u1ea3m) c\u00f3 khuynh h\u01b0\u1edbng l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9 h\u01a1n, c\u00f3 hi\u1ec7u qu\u1ea3 h\u01a1n v\u00e0 do \u0111\u00f3 s\u1ebd c\u00f3 m\u1ed9t c\u1ea3m gi\u00e1c m\u1ea1nh m\u1ebd mu\u1ed1n \u0111\u01b0\u1ee3c \u1edf l\u1ea1i t\u1ed5 ch\u1ee9c, gi\u1ea3m \u00fd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c.<\/p>\n

(T\u00e0i li\u1ec7u tham kh\u1ea3o: T\u00e1c \u0111\u1ed9ng c\u1ee7a s\u1ef1 im l\u1eb7ng \u0111\u1ebfn cam k\u1ebft t\u00ecnh c\u1ea3m v\u00e0 \u00fd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean, Tr\u1ea7n Mai \u0110\u00f4ng, T\u1ea1p ch\u00ed C\u00f4ng th\u01b0\u01a1ng, )<\/i><\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

\n \u00dd \u0111\u1ecbnh ngh\u1ec9 vi\u1ec7c (ti\u1ebfng Anh: Turnover intention) c\u00f3 th\u1ec3 hi\u1ec3u \u0111\u01a1n gi\u1ea3n l\u00e0 m\u1ee9c \u0111\u1ed9 m\u00e0 nh\u00e2n vi\u00ean c\u00f3 \u00fd \u0111\u1ecbnh t\u1eeb b\u1ecf, l\u00e0 m\u1ed9t s\u1ef1 s\u1eb5n s\u00e0ng c\u1ed1 \u00fd r\u1eddi kh\u1ecfi t\u1ed5 ch\u1ee9c.\n <\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416],"tags":[],"_links":{"self":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/8228"}],"collection":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/comments?post=8228"}],"version-history":[{"count":0,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/posts\/8228\/revisions"}],"wp:attachment":[{"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/media?parent=8228"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/categories?post=8228"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/masterskills.org\/blog\/wp-json\/wp\/v2\/tags?post=8228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}