Course Information

Analytical Thinking Skills

Develop the ability to define the right problem, organize data and draw evidence-based conclusions for workplace decisions.

Facilitator guiding communication skills for a corporate management team

Faculty presentation in a training class

Learners participating in training activities

Discussion in a corporate training program

Overview of an in-house corporate training class

Facilitator guiding learners through practice

Group photo of learners at the end of the course

Table of Contents

Course Overview
Training Objectives
Target Participants
Course Content
Training Methodology
Class Information
Materials and Certification
Faculty Team
Masterskills Profile
Representative Clients

1. Course Overview

In the workplace, having a lot of information does not necessarily mean understanding the problem correctly. Analysts need to identify the core question, verify data, find causal relationships and evaluate options before reaching conclusions.

The course “Analytical Thinking Skills” provides a process from defining analysis objectives, collecting and organizing data to identifying patterns, evaluating options and presenting conclusions.

Learners practice with workplace scenarios to build structured thinking, reduce emotion-based conclusions and use relevant information for problem solving and decision making.

2. Training Objectives

Clearly identify the problem, scope and objective to be analyzed.
Differentiate facts, assumptions, opinions and unverified information.
Organize data in a structure that helps identify trends and relationships.
Analyze causes, patterns and factors affecting outcomes.
Evaluate options against criteria rather than relying on isolated impressions.
Present conclusions and action recommendations logically and clearly.

3. Target Participants

Leaders and managersNeed to use information to assess situations and make management decisions.
Middle managers and team leadersRegularly analyze operational issues, performance and causes of deviation.
Specialists and project team membersNeed to consolidate data, build reports and propose evidence-based solutions.

4. Course Content

The content is organized as a complete analysis cycle, from asking the right question to turning conclusions into workplace action.

PART 01Foundational Thinking for Analysis

Concept of analytical thinking in organizations.
Role of analysis in problem solving.
Differences between observation and analysis.
A data mindset instead of emotion-based judgment.
Connection between information and decisions.
Common mistakes when analyzing too quickly.
Case: A wrong decision caused by insufficient analysis.
Discussion: Current analysis habits.

PART 02Defining the Problem and Analysis Objectives

Clarify the problem to be analyzed.
Differentiate symptoms, causes and consequences.
Identify the appropriate analysis scope.
Clarify the desired outcome.
Ask the core question before analyzing.
Tool: Problem tree in organizations.
Example: Sales decline with unclear causes.
Exercise: Rewrite the analysis problem.

PART 03Collecting and Organizing Aska Effectively

Identify the data to be collected.
Choose reliable data sources.
Classify qualitative and quantitative data.
Remove noisy and irrelevant information.
Organize data by topic groups.
Create a simple data summary table.
Case: A lot of data but no clear focus.
Practice: Group data from a case.

PART 04Analyzing Causes and Patterns

Identify trends and anomalies.
Compare data over time and across groups.
Use 5 Whys to explore root causes.
Apply a fishbone diagram to group factors.
Differentiate correlation from real causation.
Test assumptions before drawing conclusions.
Example: Operational errors increase by shift.
Exercise: Find causes from sample data.

PART 05Evaluating Options and Drawing Conclusions

Identify solution options.
Set clear evaluation criteria.
Compare benefits, costs and risks.
Prioritize high-impact options.
Present evidence-based conclusions.
Technique: Analytical decision matrix.
Case: Choosing a solution with limited resources.
Practice: Evaluate action options.

PART 06Applying Analytical Thinking at Work

Apply analysis in work reports.
Improve processes using real data.
Support managers in making accurate decisions.
Communicate analysis results concisely.
Build the habit of verifying information.
Role of managers in developing analytical thinking.
Commitment: Three actions after the course.
Final exercise: Practical application plan.

5. Training Methodology

The class is organized in small groups with a learner-centered approach. The facilitator provides concise input, then leads discussion, case practice, feedback and debriefing so learners need to convert knowledge into applicable workplace behaviors.

Group Discussion Individual Exercises Group Presentations Brainstorming Techniques Facilitator-Guided Practice Experiential Projects In-Class Activities Role-Play Activities Classroom Presentations

6. Class Information

Expected Opening	Schedule	Time	Location	Tuition Fee	Register
To be updated	Saturday – Sunday	08:30 – 16:30	Ho Chi Minh City	4.500.000 VND	Register
To be updated	Monday – Thursday	18:00 – 21:30	Hanoi	4.500.000 VND	Register

10% discount for registration at least 15 days in advance, groups of three or more learners, or loyal clients.Reserve a Seat

Note: The opening schedule is tentative and may be adjusted depending on registration numbers, class organization conditions and the actual training plan. Masterskills will confirm the official schedule with learners before the start date.

Duration: 2 days / 4 sessions; maximum 35 learners per class.
Ho Chi Minh City: 224 Dien Bien Phu Street, Ban Co Ward, Ho Chi Minh City.
Hanoi: 51 Le Dai Hanh Street, Hai Ba Trung Ward, Hanoi.
In-house corporate training: Delivered at the client’s office or factory; quotation depends on design scope, location and class size.
Additional costs: Trainer travel and accommodation costs are determined according to the delivery location, if applicable.

7. Learning Materials and Certification

Learners receive copyrighted course materials developed by Masterskills, practice handouts, self-assessment forms and reference materials closely aligned with business situations.

Copyrighted Course MaterialsStandardized content updated according to course objectives.

Practice ToolsChecklists, handouts, feedback templates and personal action plans.Explore Toolkits

Masterskills course completion certificate sample

Certificate of Completion

Learners who meet attendance and practice requirements receive a Masterskills certificate of completion.

8. Faculty Team

Masterskills faculty and experts have practical management, consulting and training experience in fields relevant to the program content.

MBA. Paul Huynh

Leadership and capability development expert specializing in management skills, critical thinking, execution leadership and coaching.

MBA. Nguyen Huu Thai Hoa

Strategy and digital transformation expert specializing in corporate strategy, digital transformation, business model innovation and growth.

View Faculty Profiles

9. Masterskills Profile

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Masterskills’ training capabilities, areas of expertise, delivery methodology and experience partnering with organizations.

Client Feedback

“The course Analytical Thinking Skills co content practical, activities practice bam sat work and cach guides clear. Giang vien helps learners use tool suitable, analyze case and build options need to apply vao work after program.”

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