Course Information
Critical Thinking Skills
Critical Thinking Skills
Develop the ability to verify information, identify assumptions and biases, and evaluate arguments before forming opinions or making decisions.
Table of Contents
1. Course Overview
In an environment with abundant data, opinions and time pressure, people can easily accept conclusions too early or be influenced by experience and emotion.
The course guides participants to ask the right questions, verify information sources, identify assumptions, analyze arguments and recognize common reasoning errors.
Critical thinking is positioned within business communication, where the goal is to clarify issues rather than win arguments.
2. Training Objectives
- Distinguish facts, opinions, assumptions and conclusions in information.
- Verify data sources and ask questions to clarify issues.
- Identify cognitive biases, fallacies and common reasoning errors.
- Evaluate the logic, relevance and reliability of arguments.
- Present critical responses professionally and apply them to decisions and improvement.
3. Target Participants
- Managers and team leadersAssess information and make decisions in complex situations.
- Analysis, project and improvement specialistsWork with data, root causes and solution proposals.
- Business, marketing and consulting personnelTest assumptions and build persuasive arguments.
- Employees seeking better thinking qualityAvoid premature conclusions and challenge ideas constructively.
4. Course Content
The program combines core concepts, practical tools, scenario discussion and guided exercises to support application in daily work.
PART 01 Critical Thinking Overview
- Concept of critical thinking at work.
- Difference between critical thinking and opposition.
- Role of critical thinking in decision-making.
- Objective thinking instead of emotional judgment.
- Open attitude toward different perspectives.
- Common mistakes in workplace debate.
PART 02 Verifying Information and Facts
- Identify reliable information sources.
- Distinguish facts, opinions and assumptions.
- Check the completeness of evidence.
- Evaluate data relevance.
- Identify noisy or unsupported information.
- Use an information verification checklist.
PART 03 Assumptions and Biases
- Detect hidden assumptions in arguments.
- Identify confirmation bias.
- Avoid hasty inference from personal experience.
- Ask questions about unproven points.
- View issues from multiple perspectives.
- Challenge core assumptions.
PART 04 Evaluating Arguments
- Identify the main claim to evaluate.
- Check the link between reasons and conclusions.
- Distinguish strong and weak arguments.
- Identify common fallacies in meetings.
- Ask questions to clarify other viewpoints.
- Apply the RED model in critical thinking.
PART 05 Professional Critical Dialogue
- Challenge issues, not people.
- Express opinions frankly and respectfully.
- Use data to increase persuasiveness.
- Listen before presenting a different view.
- Use open questions instead of direct negation.
- Practice critical dialogue in meetings.
PART 06 Application to Decisions and Improvement
- Apply critical thinking in problem solving.
- Assess risks before action.
- Compare options using clear criteria.
- Encourage positive debate in teams.
- Learn from ineffective decisions.
- Create a practical application plan.
5. Training Methodology
Classes are conducted in small groups with a learner-centered approach. The facilitator provides concise input, then guides discussion, scenario practice, feedback and debriefing so participants can convert knowledge into applicable workplace behavior.
6. Class Information
| Expected Opening Date | Schedule | Time | Location | Tuition Fee | Register |
|---|---|---|---|---|---|
| To be updated | Saturday – Sunday | 08:30 – 16:30 | Ho Chi Minh City | VND 4,500,000 | Register |
| To be updated | Monday – Thursday | 18:00 – 21:30 | Hanoi | VND 4,500,000 | Register |
Note: The opening schedule above is tentative and may be adjusted depending on registration numbers, class organization conditions and the actual training plan. Masterskills will confirm the official schedule with learners before the start date.
- Duration: 2 days / 4 sessions; maximum 35 learners per class.
- Ho Chi Minh City: 224 Dien Bien Phu Street, Ban Co Ward, Ho Chi Minh City.
- Hanoi: 51 Le Dai Hanh Street, Hai Ba Trung Ward, Hanoi.
- In-house corporate training: Delivered at the client’s office or factory; quotation depends on design scope, location and class size.
- Additional costs: Trainer travel and accommodation costs are determined according to the delivery location, if applicable.
7. Learning Materials & Certification
Learners receive copyrighted course materials developed by Masterskills, practice handouts, self-assessment forms and reference materials closely aligned with business situations.
10. Representative Clients
Several real training programs with content close to this course topic have been delivered by Masterskills for corporate clients.
Critical Thinking and Problem-Solving SkillsVietsovpetro Petroleum Exploration Enterprise – Vung Tau
Critical Thinking SkillsHonda Vietnam Company - Ho Chi Minh City
Critical Thinking SkillsAjinomoto Vietnam Company - Ho Chi Minh City
Critical Thinking SkillsMurata Electronics Vietnam Company - Ho Chi Minh City
Critical Thinking SkillsAES Mong Duong Power Company - Quang Ninh Province
Critical Thinking SkillsHonda Trading Vietnam Co., Ltd. - Ho Chi Minh City
Problem-Solving and Decision-Making SkillsNew World Hotel (ITC) - Ho Chi Minh City
Negotiation and Problem-Solving SkillsSapporo Vietnam Company - Ho Chi Minh City
Ready to develop critical thinking skills for your team?
Masterskills experts are ready to advise on the critical thinking skills program aligned with your business objectives.

