CORPORATE TRAINING PROFILE

Problem-Solving SkillsHR2B Talent Recruitment Joint Stock Company

This profile documents the in-house training program “Problem-Solving Skills” delivered for HR2B Talent Recruitment Joint Stock Company. It summarizes the context, objectives, practice modules, survey results, participant feedback and class photos.

This content connects the problem-Solving Skills program with real business situations at HR2B Talent Recruitment Joint Stock Company, focusing on practical tools, participant practice and application after training.

◎02

Intensive training days

▤04

Core modules

⌾95%

Overall Satisfaction

◇06

Participant Feedback

1. Training Profile Overview

HR2B Talent Recruitment Joint Stock Company

HR2B Talent Recruitment Joint Stock Company is presented as the client organization in this in-house training profile. The overview summarizes its operating environment, business context and capability-development needs.

ClientsHR2B Talent Recruitment Joint Stock Company

IndustryTu van personnel and tuyen right

AudienceChuyen vien tu van tuyen right (Consultants), management department Headhunter and team support dich vu personnel.

Duration02 immediately training practice

2. Training Solution Delivered

Program Purpose

This content connects the problem-Solving Skills program with real business situations at HR2B Talent Recruitment Joint Stock Company, focusing on practical tools, participant practice and application after training.

Delivery Approach

The program was delivered through 4 modules, combining Case exercises, Fishbone diagram, Risk matrix, Action plan with discussion and practice based on participants’ real work situations.

Capability Focus

Target Outcomes

3. Context, Capability Needs and Objectives

Operating Context

The operating context shows why stronger problem-Solving Skills capability was needed, including coordination, quality, decision speed, risk control and practical execution in daily work.

Capability Needs

build thinking problem solving chu dong and creative. be proficient in ky thuat analyze root causes (Root Cause Analysis) qua fishbone diagram and 5-Whys.

Training Objectives

The training objective was to help participants apply problem-Solving Skills methods, improve execution quality, reduce risks and transfer learning into daily work.

4. Program Content

01Problem identification and definition

thinking "Nguoi problem solving" professional.

02Cause analysis and solution generation

application fishbone diagram (Ishikawa) in analyze incident project.

03Evaluating and selecting the best solution

Su right matrix Eisenhower and matrix Quyet dinh (Decision Matrix).

04Implementation and effectiveness evaluation

Planning hanh dong (Action Plan) chi tiet.

5. Results and Application Value

Faster handling

Rut ngan thoi gian xu ly yeu cau tuyen right kho from customers.

Project coordination

strengthen su coordination effectiveness between thanh vien in project.

Consulting capability

improve capability tu van chuyen sau, help HR2B tro thanh partners strategy of organization.

Reduced decision risk

reduce risks and chi phi arising do quyet dinh wrong lam.

6. Course Survey Results

94%

Kha nang analyze root causes

94%

96%

Tinh application into process tuyen right

96%

92%

Su change ve thinking chu dong

92%

97%

quality hoc lieu and giang vien

97%

95%

Muc do satisfaction tong the

95%

94%

Commitment to Post-Training Application

94%

7. Participant Feedback

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This content connects the problem-Solving Skills program with real business situations at HR2B Talent Recruitment Joint Stock Company, focusing on practical tools, participant practice and application after training.

Illustrative photo of participant Nguyen Thu Trang

Nguyen Thu TrangSenior ConsultantHR2B Talent Recruitment Joint Stock Company

“

Ky thuat 5-Whys actual rat quyen nang. No help me tim ra ly do actual ma ung vien from choi Offer de co huong xu ly kip thoi.

Illustrative photo of participant Tran Minh Hoang

Tran Minh HoangParticipantsHR2B Talent Recruitment Joint Stock Company

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This content connects the problem-Solving Skills program with real business situations at HR2B Talent Recruitment Joint Stock Company, focusing on practical tools, participant practice and application after training.

Illustrative photo of participant Le Hong Hanh

Le Hong HanhParticipantsHR2B Talent Recruitment Joint Stock Company

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This content connects the problem-Solving Skills program with real business situations at HR2B Talent Recruitment Joint Stock Company, focusing on practical tools, participant practice and application after training.

Illustrative photo of participant Pham Anh Tuan

Pham Anh TuanParticipantsHR2B Talent Recruitment Joint Stock Company

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This content connects the problem-Solving Skills program with real business situations at HR2B Talent Recruitment Joint Stock Company, focusing on practical tools, participant practice and application after training.