Course Information

Production Team Management

Chuong trinh helps manage frontline organize personnel, operate and manage shift lam viec and develop production team against objectives productivity, quality and safety.

Instructor guide skills giao tiep for doi ngu manage organization

Participants participate in activities toutin

Discussion in chuong trinh toutin organization

Table of Contents

Course Introduction
Learning Objectives
Target Participants
Course Content
Training Methodology
Class Information
Learning Materials & Certification
Training Faculty
Masterskills Profile
Representative Clients

1. Course Introduction

Effectiveness of mot production shift khong chi phu thuoc into may moc and process ma con phu thuoc directly into how to nguoi manage assign, guide, provide feedback and maintain discipline lam viec. When role khong clear, giao tiep thieu nhat quan or capability employees khong duoc develop, progress and quality de bi impact.

The course focuses on Cac nhiem vu core of nguoi production management team: organize shift kip, assign tasks based on capability, work instructions, handle problem personnel, tao motivation and monitor performance on the shop floor.

The course“Production Team Management”by Masterskills is designed with a practical orientation. Through Case and exercise practice, participants build how to manage doi ngu co system, vua ensure request operations daily vua enhance capability and level gan ket of employees.

2. Learning Objectives

Identify dung role and responsibilities of nguoi production management team.
Assign work and arrange shift kip appropriate with capability, volume and progress.
Guide, kem cap and evaluate employees on the shop floor by standard work.
Communicate clear, handle mau thuan and maintain discipline in doi ngu.
Van dung the bien phap tao motivation, record and develop employees production.
Monitor performance doi ngu and build action improve appropriate.

3. Target Participants

Production engineers, process engineers and technical specialists Chiu responsibilities directly on personnel, progress, quality and safety on the shop floor.
Team leader and team truong production Need to enhance skills assign tasks, guide, provide feedback and handle problem in shift.
Can bo production management and personnel factory Participate in build co che assign, evaluate, toutin and develop doi ngu.
Personnel ke can vi tri manage frontline Prepare dam nhan role team leader, shift leader or giam sat production.

4. Course Content

The content is delivered From management role frontline to assign, coach, handle relationship work and enhance performance doi ngu.

PART 01Role Managers Production Team

Nhan thuc management role frontline.
Responsibilities with people and results.
Ket noi objectives production with employees.
Mindset lam guong on the shop floor.
Cac capability core of manage.
Sai lam deputy bien when manage operators.
Case: Doi team mat tinh than lam viec.
Discussion: Thach thuc manage shop floor.

PART 02Assign Work And Managers Ca Kip

Identify nhu cau personnel by plan.
Assign work by skills fromng nguoi.
Establish objectives clear for shift.
Standardization process giao shift nhan shift.
Monitor progress and dieu chinh nhan luc.
Control vang mat, tre gio, thay shift.
Exercise: Develop bang assign production shift.
RevIEw: Bottleneck in phan shift.

PART 03Toutin And Kem Cap Employees Production

Identify capability need to co fromng vi tri.
Build matrix skills operators.
Work instructions chuan on the shop floor.
Kem cap employees moi by fromng buoc.
Check level into thao after toutin.
Record tien bo and nhu cau bo sung.
Case: Employees moi lam sai thao tac.
Practice: Thiet ke plan kem cap.

PART 04Giao Tiep And Handle Problem Personnel

Communicate concise, clear, de hieu.
Lang nghe provide feedback from employees production.
Shift-start meeting truyen dat objectives chung.
Provide feedback behavior chua appropriate kip thoi.
Handle mau thuan giua the tbehavioren.
Communicate with employees co thai do tieu cuc.
Role play: Remind employees violation noi quy.
Exercise: Prepare thong diep hop shift.

PART 05Discipline, Motivation And Safety Lao Dong

Establish ky vong behavior on the shop floor.
Maintain discipline bang nguyen tac cong bang.
Identify yeu to tao motivation lam viec.
Record dong gop right time appropriate.
Remind safety bang method tich cuc.
Build habit compliance 5S, safety.
Case: Employees chu quan with safety.
Practice: Develop plan cung co discipline.

PART 06Enhance Performance And Gan Ket Doi Ngu

Monitor productivity by nguoi, shift, line.
Analyze cause performance thap.
Organize improve nho with employees.
Build tinh than hop tac in doi.
Tao environment lam viec ton trong, responsibilities.
Develop employees tiem nang into team leader.
Exercise: Develop plan enhance performance.
Tong ket: Commitment manage doi ngu effectiveness.

5. Training Methodology

Classes are delivered in small, learner-centered groups. Instructors provide concise input, then facilitate discussions, scenario-based practice, feedback, and reflection so participants can translate knowledge into practical workplace behaviors.

Group Discussion Individual Exercise Group Presentation Brainstorming Techniques Practice with the Instructor Experiential Project In-Class Activities Role-Play Activities Class Presentation

6. Class Information

Expected Opening Date	Schedule	Training Hours	Location	Tuition Fee	Register
To be updated	Saturday – Sunday	VND 4,500,000	Ho Chi Minh City	VND 4,500,000	Register
To be updated	Monday – Thursday	VND 4,500,000	Hanoi	VND 4,500,000	Register

10% discount: early registration at least 15 days in advance, groups of 3 or more participants, or loyal clients.Reserve a Seat

Note:The opening schedule is tentative and may be adjusted based on the number of registered participants, class delivery conditions and the actual training plan. Masterskills will confirm the official schedule with participants before the opening date.

Duration:2 days / 4 sessions; maximum 35 participants per class.
Ho Chi Minh City:224 Dien Bien Phu, Ban Co Ward, Ho Chi Minh City.
Hanoi:51 Le Dai Hanh, Hai Ba Trung Ward, Hanoi.
Corporate In-House Training:Delivered at the office or factory; quotation depends on design scope, location and class size.
Additional Costs:Instructor travel and accommodation costs are determined by the delivery location, if applicable.

7. Learning Materials & Certification

Participants receive copyrighted course materials developed by Masterskills, practical handouts, self-assessment templates and reference materials aligned with business situations.

Copyrighted Course MaterialsStandardized content updated according to course objectives.

Practical ToolsChecklists, handouts, feedback templates and personal action plans.Explore the Toolkit

Template chung nhan complete course of Masterskills

Certificate of Course Completion

Participants who meet attendance and practice requirements receive a Masterskills certificate of completion.

8. Training Faculty

Masterskills instructors and experts have practical experience in management, consulting and training in fields relevant to the program content.

MBA. Nguyen Thanh Binh

Production management expert specializing in Lean Manufacturing, TPM, 5S–Kaizen, and frontline manager development.

TS. Thai Tri Dung - Chuyen gia manage personnel & tam ly behavior

Dr. Thai Tri Dung

Human resource management and behavioral psychology expert specializing in leadership, managerial psychology, negotiation, culture, and organizational behavior.

View Faculty Profiles

9. Masterskills Profile

View Profile

An overview of Masterskills' training capabilities, areas of expertise, delivery methodology, and experience partnering with organizations.

Nhan xet of customers after when participate in course Masterskills

Client Testimonials

“The Production Team Management course provides practical content, work-relevant practice activities and clear facilitation. The instructor helps participants use appropriate tools, analyze situations and build options that can be applied after the program.”

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